USB connection doesn't work - AT&T Samsung Galaxy S II SGH-I777

Settings > Wireless and Networks > USB utilities > "Connect storage to PC" button > plug in USB cable
This used to work perfectly up until today, now it just doesn't work anymore and the "Connect USB cable to use mass storage" popup keeps showing even after I plug it in. I've tried on multiple computers and I tried restarting my phone, but nothing works.

rpimps said:
Settings > Wireless and Networks > USB utilities > "Connect storage to PC" button > plug in USB cable
This used to work perfectly up until today, now it just doesn't work anymore and the "Connect USB cable to use mass storage" popup keeps showing even after I plug it in. I've tried on multiple computers and I tried restarting my phone, but nothing works.
Click to expand...
Click to collapse
Thats one wierd proccess for getting USB storage man. most would just plug it in and pull the notification bar down to click the mass storage mode icon thing.
but if your not getting a connection, USB port could be toast.
Simple search would've showed that.

MotoMudder77 said:
Thats one wierd proccess for getting USB storage man. most would just plug it in and pull the notification bar down to click the mass storage mode icon thing.
but if your not getting a connection, USB port could be toast.
Simple search would've showed that.
Click to expand...
Click to collapse
Oh wow you're right, I just plugged in the charger and it doesn't charge. So phone is useless, throw it away?
It's strange that it worked fine up until today and then suddenly decided to break, even though the phone has just been sitting on my desk in my room. And it's only a few months old.

rpimps said:
Oh wow you're right, I just plugged in the charger and it doesn't charge. So phone is useless, throw it away?
It's strange that it worked fine up until today and then suddenly decided to break, even though the phone has just been sitting on my desk in my room. And it's only a few months old.
Click to expand...
Click to collapse
If you really have a fried USB port, send the phone back for a warranty replacement. If you don't have stock firmware on it, there are guides to return to stock - haven't specifically checked, but I believe it's possible to do this entirely without plugging in if you are already rooted.

dandrumheller said:
If you really have a fried USB port, send the phone back for a warranty replacement. If you don't have stock firmware on it, there are guides to return to stock - haven't specifically checked, but I believe it's possible to do this entirely without plugging in if you are already rooted.
Click to expand...
Click to collapse
I bought the phone on ebay though, would it still have warranty?

Is there a part I can buy to replace it myself? It's definitely a problem with just the USB port, because if I fiddle with the charger it starts charging if I hold it at a funny angle.

Some people have had success cleaning the usb port with alcohol. That might help but not if a wire or solder joint is broken. If you do try alcohol, don't use regular rubbing alcohol (70%), too much water (30%), get the better (90%) or even better (99%).

If you don't feel like fixing it yourself, you can settle for finding a battery charging dock and get an extra battery. Also, if you need to place files on your phone, use dropbox, Kies wirelessly, or take out your SD card and use an adapter.

I bought a new USB connector and it's working now.

im on stock 4.0.3 ics stock rooted and i can't find mass usb storage mode when i plug usb to phone to computer i just get options mtp which i do not use as it always says wpd error etc and camera. were is the mass usb storage option? ps if i click on "more" in wireless network settings phone freezes up and i have to take out battery.

ian619420 said:
im on stock 4.0.3 ics stock rooted and i can't find mass usb storage mode when i plug usb to phone to computer i just get options mtp which i do not use as it always says wpd error etc and camera. were is the mass usb storage option? ps if i click on "more" in wireless network settings phone freezes up and i have to take out battery.
Click to expand...
Click to collapse
In Android 4.0x systems (Ice Cream Sandwich) and above, Google introduced a new file transfer protocol called Media Transfer Protocol (MTP), which may be set by default. The problem with MTP is that, while Windows explorer can see it, there is no drive letter assigned, so programs like Pimlical can not see the phone's sdcard. The Android operating system still has the capability of USB Mass Storage protocol, which does assign drive letters, as has been the norm in all previous operating systems. It may be possible to set the phone to USB Mass Storage through phone settings. If it is not possible to set the phone to USB Mass Storage through phone settings, then it is possible to force USB Mass Storage.
This behavior is governed by the system property /data/property/persist.sys.usb.config. This is a text file containing a single string. The settings are "mass_storage,adb" or "mtp,adb". Since this is a system file, it is necessary for the phone to be rooted, and then this file can be edited using a root file explorer. Change the text in the file to mass_storage,adb (without spaces), save the file, and reboot the phone.

Related

[Q] Fascinate recognized as CD Drive not Mass Storage Drive ??

Samsung fascinate
rooted
windows 7 with Samsung 64 bit drivers installed
back to stock DL01 and then OTA DL09 about five times today.
Here is the problem, when i mount my phone, intermittantly Windows 7 doesnt give me the pop up window that lets me view my sd card files. It gives me a pop up window with 2 choices:
Option # 1. View your files - this really doesnt let me view anything except 4 files one of them being a " Bootloader file "
Option # 2. Install Bootstrap Loader exe.
I have had my phone since september and rooted, rom"ed OTA"ed all of it and today this started happening.
When i look in Drives and Printers my phone is listed as a CD Drive and not a Mass Storage Drive.
Just curious if any one else has had this issue and what might have caused it to start happening.
I installed Samsung Kies earlier this afternoon but uninstalled it since it was pretty much worthless to fascinate owners and the U.S. isnt supported.
Any input would be appreciated. Thanks in advanced for any info.
have you tried re downloading the drivers from samsung.com? it worked for me.
This has been talked about in several places already. It is a common bug with DL09. The best solution is to flash one of adrynalyne's 1/18 test kernels found here. I hope this helps!
BTW: make sure it is one of the kernels with the cd fix
when im on 2.1 aosp, i have that same issue, to fix reboot with debugging enabled
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Media Sync is a mode that allows programs such as Windows Media Player and Rhapsody to access your SD card and copy over DRM protected music.
Sent from my Samsung Fascinate
Thanks for this, it worked
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
From your homescreen when you hit menu go to usb settings then make sure the little radio button for mass storage device is selected. That was my problem after the latest OTA from verizon. Also it takes like 15 seconds for it to all sync up.
i have searched these forums hi and low, googled, etc. still cant find an answer....
on djo5,dl09 i was able to plug my phone into the usb port in my car, then mount my sd card, and it would automatically connect and find my music and start playing it.
on either dl30, or eb01, i cannot get it to work.
it is very frustrating. everytime i try, (all different combinations debugging on/off mass storage/ ask on connect, etc.)
i get a "device connect failed" message.
does anyone else have this issue?
has anyone been able to get this to work?
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
zparlet said:
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
Click to expand...
Click to collapse
Thanks your idea of reboot while still plugged in saved me. Tried every other idea with no cure.
Thanks for the post.
Just installed Superclean 2.6 and had issues. I tried ejecting the CD Rom device in Windows, but that didn't work. I changed the usb settings from Mass Storage to Ask On Connection and then tried it again. This time I received the Android guy asking to mount the drive. Yay! It worked! It does however show both a CD rom drive and the mass storage drive in Windows XP.
On another note, I found that if I plug in my phone without unlocking the password first it locks up the phone until I unplug the usb cable attached to the pc.
Make sure you are using a USB cable that has a good connection (like the original one). I bought some aftermarket cables, and while they are good enough for charging, I really think they fit too loose to keep a secure connection.
apnews said:
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Click to expand...
Click to collapse
4GivenByChrist said:
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Thanks guys, this combination worked perfectly for me.
Just fyi, this is due to Verizon bloatware that has been inserted I to the kernel. Adrynalyne and company managed to flush it out of the Eclair kernel, but since we don't have kernel source code for the Froyo kernel yet, there's nothing that can be done at this time. When source is available, this will be fixed by our devs.
Sent from XDA Premium on my Super Clean Fascinate

[HELP] Problem with USB mass storage connection.

Hey guys, please help.
Last night, I used a USB cable given to me from a friend (not the original comes with the box) to hook my phone to my computer. I think this cable is probably defected or something. When I hooked it up, my phone started to get hot and it shut down. I unhooked my phone and tried to turn it back on, but nothing happened. I then used the original USB cable to hook it up, nothing happened. I thought my phone is dead.
Finally, I used the JIG I bought from Connexion/MobileVideoTech.com to get my phone into Download Mode. It worked, and I was able to turn the phone on. Now the phone is functioning quite normal with one thing missing: the USB storage connection.
Now even using the original USB cable, charging function is normal, but the USB storage connection icon does not appear in the notification bar anymore. I re-flashed Simply Honey 3.9.1 large, but still, it is no longer there.
I check setting/ SD card and phone storage, there is no USB mass storage mode. I can not connect and open internal or external SD card. The computer does not recognize my phone any more, can't use ODIN, can't use Droid Explorer. (
Does anyone know how to fix this problem??? Please, helppppp!
Pretty sure its under "Settings > Wireless and netwerk > USB settings"
You might wanna toggle "USB debugging" as well for good measure. Good luck!
kawika said:
Pretty sure its under "Settings > Wireless and netwerk > USB settings"
You might wanna toggle "USB debugging" as well for good measure. Good luck!
Click to expand...
Click to collapse
Thanks, i will trỵ
I fixed it, thanks God
Under settings/wireless network connection/usb setting: change the dot from Samsung kies to USB mass storage. )
Thats awesome! Glad you got it werkin!
Sent from my GT-I9000 using XDA Premium App

[Q]Computer not detecting phone MTP nor Mass Storage.

I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
EDIT: Oh forgot to mention that I had other problems before getting to this one. About a week ago Car mode would always activate by itself constantly. Even during use. Also the phone would refuse to stay turned off. After booting down, the phone would turn off. However, after some random amount of time, the phone would turn on by itself. During that time, connecting the USB wouldn't keep charging the phone. The phone would go between connected and disconnected randomly. Sometime off and on multiple times with in seconds. Other times would charge for hours and randomly stop charging. I've gotten the phone to charge whenever its connected now by cleaning the port, but the computer still can't recognize it as a device. Also the screen will randomly turn on, plugged in or not, and I have to manually turn it off again. However, if I turn it off right away it seems to lock up. So I have to unlock the phone the press the power button again to lock and turn off the screen. Don't know if this information helps.
likwidsage said:
I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
Click to expand...
Click to collapse
Try another usb port, sometimes that helps or reinstall the usb drivers in Kies
Ignore, hadn't read all he'd tried.
Bump: Additional information.
Same problem here
I have exactly the same problem!!
My thought is that the USB connector get wet and stopped working properly. As fas as i know, USB connector is composed by 3 cables, one for charging, one for data transfer and another one to detect Car Dock.
It seems that Odin is using Car Dock cable (?¿?¿) instead of Data, so you can use Odin and not Data.
Also that would explain why car mode just kicks in by itself (short circuit between car cable and probably power cable).
I will also sent it to a SAT, since i tried everything via software....
I have the same problem. Try plugging into a mates laptop, see if it works on their one.
I have created a thread on this, check it out http://forum.xda-developers.com/showthread.php?t=1642998
Really don't understand this!
Mine is showing up sometimes.. :s little hit and miss
Sent from my GT-I9100 using xda premium

[Q] Where is USB mounting?

Weird question, but with my Steak, I put in USB to computer and mount via the notification option. Now I have MHL connected (or something like that), but no option to mount. Goto settings and there is a USB mount option in there as well, but when I choose that option, it says to remove the cable. And the reason I don't want to is b/c it's my first full recharge after a full charge/discharge to condition the battery. Suggestions?
SmokinJohnny said:
Weird question, but with my Steak, I put in USB to computer and mount via the notification option. Now I have MHL connected (or something like that), but no option to mount. Goto settings and there is a USB mount option in there as well, but when I choose that option, it says to remove the cable. And the reason I don't want to is b/c it's my first full recharge after a full charge/discharge to condition the battery. Suggestions?
Click to expand...
Click to collapse
Just doing a quick unplug/replug shouldn't mess your battery too much dude, I'd just go for it
Remove the cable. Turn on USB DEBUGGING in the Settings=>Applications=>Development menu. After enabling USB Debugging, whenever you plug your phone into the PC it will display an option in your status bar to enable it without having to go through Settings again.
Don't forget to Thank Me if this is your solution please.
I am getting an MTP connection and my windows machine is just recognizing the phone as a Camera. I have no option to mount the phone as a USB drive. Am I missing something?
Mine does this too...i just drag and drop normally
girthfingers said:
I am getting an MTP connection and my windows machine is just recognizing the phone as a Camera. I have no option to mount the phone as a USB drive. Am I missing something?
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I717 using XDA App
Menu, settings, wireless and network, usb utilities, click usb mass storage. Hit thank you if that helps
Sent from my SAMSUNG-SGH-I717 using xda premium

[Q] Drag'n drop w/o USB Mass setting

Is there a way to get the phone to be recognized by the PC for drag'n drop functionality without using the on/off USB mass storage feature in the settings? I had this going for me when I intially bought the GNote where all I did was plug in the phone via USB and the PC saw it as a media device of some sort (I want to say it showed up as a camera or mp3 player). The phone also displayed "MFT" or something (not 100% sure) at the top left corner in the notification bar. After rooting and freezing some things, I have since lost this ability and now have to go into the settings and toggle the USB mass storage feature.
I rarely use USB drag and drop. I mostly use Airdroid. http://bit.ly/umae1H
I'm not able to do wifi or bluetooth with this particular laptop.
Problem solved
Un-freezing "MTP application 1.0" solved the problem
BlackZenith said:
Un-freezing "MTP application 1.0" solved the problem
Click to expand...
Click to collapse
I was going to suggest a new laptop. lol. Airdroid is real good.
kimtyson said:
I was going to suggest a new laptop. lol. Airdroid is real good.
Click to expand...
Click to collapse
Ha! The laptop is actually decent, its just my company's and it is locked down pretty tight... Hence the reason why I don't need it showing up as a mass storage device when I plug it in
BlackZenith said:
Is there a way to get the phone to be recognized by the PC for drag'n drop functionality without using the on/off USB mass storage feature in the settings? I had this going for me when I intially bought the GNote where all I did was plug in the phone via USB and the PC saw it as a media device of some sort (I want to say it showed up as a camera or mp3 player). The phone also displayed "MFT" or something (not 100% sure) at the top left corner in the notification bar. After rooting and freezing some things, I have since lost this ability and now have to go into the settings and toggle the USB mass storage feature.
Click to expand...
Click to collapse
I'm still able to do it after rooting. I used the mass storage once and by default it disables the USB debug option. Go into Settings-Location and Security and uncheck Disable USB debugging mode. That should bring it back.
Sent from my SAMSUNG-SGH-I717 using xda premium

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