Related
I've been having a weird problem with my Vibrant for the past ten hours or so, and can't seem to find a solution. I was running stock rooted JI6 and attempted to apply some app updates through the Market, but began getting network connection errors. I gave it several minutes, and when it refused to let me in, I restarted the phone, which had no effect. I did an ODIN restore and reverted to factory settings, and the phone refused to sign me into my Google account, saying it couldn't establish a reliable connection. I hunted around and eventually got signed in using the YouTube app workaround, but now when I try to access the Market it says the server is unavailable.
I haven't heard any buzz about a major outage, so I assume this is not something on Google's end. For the record, my connection is fine (tried to sign in to Market on both 3G and WiFi, no go, but browser and other internet-connected apps work fine, as do Google's sync services once I've managed to sign in through YouTube), and my Google account appears entirely normal PC-side. I saw an old thread about people having problems in China etc. after Google was partially blocked there, but as I'm in the United States, I don't think that applies. I am completely at a loss, and now I'm stuck with a factory-settings phone with no apps because I can't get into the Market.
I've followed the XDA forum for a couple months now, but this is my first post. I'll be heading to a T-Mobile store to ask them about it later today, but I'm hoping you folks will be able to shine some light on the subject in the meantime and perhaps even save me the trouble. I'm still pretty new to smartphones and Android, so go much beyond rooting and ODIN 101 and I'm quite ignorant. Any insight would be appreciated. Thanks for your attention!
Market works fine on my end. Try clearing the data on market that has helped me in the past. From home screen menu/ settings/ applications/ manage apps/ market/ clear data and cache reboot.
There's no entry for the Market in my apps list, since it's pre-installed.
zorak950 said:
There's no entry for the Market in my apps list, since it's pre-installed.
Click to expand...
Click to collapse
Click All filter at the top
No change.
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Could it be because I dont have a SIM card installed?
Its so strange. Whenever I load the Play Store it just automatically starts in the Apps page. It doesn't open the regular homepage with options for Apps, Music, Movies & TV, Books etc.
I have attached a screenshot showing what its like. Normally in the top left corner there would be an option to go from the apps page back to the main page but there simply isn't.
I have even tried changing the locale to English UK using apps like MultiLocale2 and others. When I load the Play Store after it looks like its about to load the main page but then it goes back again to the Apps page.
Even attempting to access the Book store from the Play Books app diverts me to the Play Store website http://play.google.com.
Clearly something is going on here. Something is blocking access to the other Play Services.
Also everything is in dollars $. I don't mind this as I had the same thing on my old Motorola Xoom, but the fact that the other services have gone is very strange.
This is really annoying now. I have tried the following:
Updating Google Play Services in the Play Store
Installing the latest Google Play Store APK
Turning on all location services
Changing my locale to English UK/GB and English US
Attempting to access the store categories from their respective apps e.g. Play Music app (just diverts me to the Play Store website)
Trying different languages in the Setup Wizard
Edited my Google Account and added my region as UK
Deleted preinstalled Play Music, Movies, Books APK/odex files
Restored my phone
None of these methods have worked. I can only access Apps in the Store. Nothing else.
Is it because the phone is rooted? Did deleting the bloatware cause any issues?
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
syler2012 said:
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
Click to expand...
Click to collapse
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Bilhouse said:
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Click to expand...
Click to collapse
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
syler2012 said:
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
Click to expand...
Click to collapse
I just reinstalled all the Verizon bloatware to system/app via the file manager in TWRP. Rebooted the phone, turned on location services logged into my Google account and still no luck.
Only the Apps still in the Play Store.
Getting really annoyed now. I have tried nearly everything. Last shot is to swap out the GooglePlayServices Framework and Play Store APK's with different more upto date ones.
Tried swapping the GoogleServicesFramework.apk and Phonesky.apk with updated versions in system/app.
Rebooted the device and the Play Store just crashes and comes up with an error.
Went into recovery and deleted the associated odex files for both of them and tried again. Now I get a server error in the Play Store.
Restored the device from a backup now. So annoying! I doubt this device will work properly with Google Play outside of the US.
Bilhouse said:
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Click to expand...
Click to collapse
Wipe your data and cache in TWRP. It's a nuisance to put all of your things back the way you had them, but this usually solves odd problems like this.
I give up.
Tried everything and nothing is working. It just simply wont load the main Play Store page. It jumps automatically to Apps. In that I have noticed that there is a Verizon category and everything is in USD$. But that still doesnt explain why its not working properly.
On top of that I have pushed new Phonesky.apk and GoogleServicesFramework.apk. Tried them with both odex files present as well as deleted.
Comes up with either Server Errors or Error Retrieving Information From Server [RH-01].
Does any one with more knowledge like a dev have any idea how to fix this?
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
jonesin said:
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
Click to expand...
Click to collapse
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Bilhouse said:
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Click to expand...
Click to collapse
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
jonesin said:
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
Click to expand...
Click to collapse
Just tried it now mate. Created a new Google account with US details. Logged into Google Play and still the same problem. I even went through the Setup Wizard route on the phone just to be sure. It must be detecting my location via my IP address.
OK Guys.
Im getting somewhere now.
I have downloaded Market Enabler APK and set the phone to US Verizon settings. I then used Droid VPN with a US server and now I can access the Play Store properly with all the categories. So its clearly an IP issue. But now the question is how the hell do I get past it?
Just to confirm this. I logged out of my new US Google Account and back into my old UK one. At the same time I kept Market Enabler and Droid VPN active.
It worked fine. I was able to access the Play Store properly with all categories. After this I logged out of Droid VPN and deleted Market Enabler and it still worked! (I attached a screenshot) The last piece was to see if it would function after a reboot.
Turned the phone back on, went into the Play Store and the same problem as before. Only Apps. So its clearly to do with my UK IP address.
But at least I now know. Looks like I will be selling the Droid DNA.
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Bilhouse said:
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Click to expand...
Click to collapse
Well the device is not technically an unlocked GSM device. Your bootloader is unlocked but that has nothing to do with the ability to use it on another carrier. The device was released under verizon as a flagship verizon exclusive with GLOBAL CAPABILITY meaning all applicable consumers would have purchased in the us and be roaming on all other carriers, so technically was never meant to be a GSM only phone. The fact that it works on GSM carriers is because of the radio chip they decided to use. Now because it can pick up these bands doesnt mean that vzw released the device with the intentions of it being used on other carriers. What you need sir is the HTC j butterfly which is a GSM "Carrier UNLOCKED" global version. Anyway I imagine with a little wizardry there is a way around this for you. I cant provide a fix but I'm sure there is a way. I'll ask a couple people and see what their thoughts are.
Thanks for the reply. I understand where your coming from. I know that its a Verizon exclusive, but if anyone was to use it abroad even for a short while why cant they just reroute you to the local Google Play store or better yet base your Play Store off your country details in your account.
I think this is also due to the fact that the phone is ultimately only for US consumers like you said. Even when setting up the phone there is no option for English UK or English AU etc. Just the US.
Oh well. Thanks for everyones help.
Any games with the new multiplayer aren't showing my friends. For example, Super Stickman Golf 2. I go to race mode, wifi, then to the add a friend page, but no one is there. I added my wifes account to my phone and her friends show up. I added my account to her phone but no one shows up. People can add me though, and I can add random strangers.
So it has to be a problem with my account, but I don't know what. As far as I can see all my settings are the same as hers. I have tried reinstalling Google play services (and clearing data). I just don't know what to do.
Will someone please help me to solve this problem.
Edit: It worked on the first day, but since then it hasn't worked. I just can't see anything that is related to it in settings. The ammount of times I have been into google+ and various settings apps just to see if I missed something is maddenning, which is why I'm finally asking for some fresh eyes or some ideas.
Please
As of Feb. 8/9 of 2017, it looks to me like my Tablet S, which came with 4.0.3 is no longer able to run Google apps. The tablet is still fine for other things, but the Chrome browser is on version 42 and can't be updated. Kinda sucks that one day it works, and the next it doesn't. It is still a fine tablet but much less useful to me without the Google apps. Some can still run in the browser, but it certainly is not as handy.
Hi,
I have the same issue. A couple of days ago (I think on 10.02.2017), all Google apps lost connection to 'mothership' on my STS . I've tried all potential fixes out there (clearing data, cache, uninstalling updates, re-installing updates, uninstalling Google Services, modifying hosts file, disabling two-step authentication etc.) - nothing works. I've made also a factory reset and up until the moment I download Google Services app, the connection is there. However, all new versions of Gapps require Google Services in order to run. So it's either running a couple years old versions or not having Gapps at all.
Is this some kind of intentional action on Google side? Or maybe some bug in Google Services app? I doubt many people here still use STS, but maybe there's hope that someone finds a solution to this issue?
m4q said:
Hi,
I have the same issue. A couple of days ago (I think on 10.02.2017), all Google apps lost connection to 'mothership' on my STS . I've tried all potential fixes out there (clearing data, cache, uninstalling updates, re-installing updates, uninstalling Google Services, modifying hosts file, disabling two-step authentication etc.) - nothing works. I've made also a factory reset and up until the moment I download Google Services app, the connection is there. However, all new versions of Gapps require Google Services in order to run. So it's either running a couple years old versions or not having Gapps at all.
Is this some kind of intentional action on Google side? Or maybe some bug in Google Services app? I doubt many people here still use STS, but maybe there's hope that someone finds a solution to this issue?
Click to expand...
Click to collapse
Thanks for the reply. My belief is the Chrome browser cannot be updated on the version of Android it is running. That would mean to me that any other device running 4.0.3 is running Chrome 42, also, and nothing can be done. Sure would like to be wrong. I have plenty of options (toys), but I hate losing normal functions on an otherwise functional machine. It is 5 years old.
Thanks for starting this thread in the first place. Without it, I would still be wondering am I the only one with this issue .
I don't think it's connected solely to Chrome browser. From my point of view, it has something to do with google services. I've tried to revert to some older version (via APK mirror, but with no success). What's worse, now I can't even get into google play store (for a while I could, despite Gapps being down). Not sure what to do at this point. I've used my STS mostly for YT or some movie during travel. I guess I'm left with just the latter . Anyway, if it's not just a bug, then it's a really unfair move from google.
m4q said:
Thanks for starting this thread in the first place. Without it, I would still be wondering am I the only one with this issue .
I don't think it's connected solely to Chrome browser. From my point of view, it has something to do with google services. I've tried to revert to some older version (via APK mirror, but with no success). What's worse, now I can't even get into google play store (for a while I could, despite Gapps being down). Not sure what to do at this point. I've used my STS mostly for YT or some movie during travel. I guess I'm left with just the latter . Anyway, if it's not just a bug, then it's a really unfair move from google.
Click to expand...
Click to collapse
I would bet I am correct, but...see which version of Android and the browser you are running and compare to what I reported. I was told the browser was no longer updateable with 4.0.3. The fact that it happened just as Google was announcing its new products is what led me to this conclusion.
You can still watch YouTube through the browser on your STS. I had mine on my bedstand with the dock so that I could watch in bed via Google Cast. Cast will not work because of this issue, even in the browser, because it is a newer app. So, I replaced it with my Nexus 7 2012, which also has a dock. Works fine, as would a phone or tablet.
These are my conclusions - if you find otherwise, please report back! :good:
Of course, I'm not 100% sure, but since I'm not using Chrome browser and still have this issue - wouldn't that indicate that it isn't a browser-related one? Plus, once you do a factory reset and not install Google Play Services, the connection to Google servers is being established. It's being lost after Google Play Services installation. That's what suggest to me that these services are indeed the culprit. In the end it doesn't really matter as whatever the culprit is, it doesn't look like we can solve this on our own .
m4q said:
Of course, I'm not 100% sure, but since I'm not using Chrome browser and still have this issue - wouldn't that indicate that it isn't a browser-related one? Plus, once you do a factory reset and not install Google Play Services, the connection to Google servers is being established. It's being lost after Google Play Services installation. That's what suggest to me that these services are indeed the culprit. In the end it doesn't really matter as whatever the culprit is, it doesn't look like we can solve this on our own .
Click to expand...
Click to collapse
Not disagreeing. Just saying that if the browser can't be updated, then apps can't be either, perhaps for the reasons you state. Sorry for the confusion. I think we're looking at the same thing from different perspectives. Either way, I think the STS is de-Googled. It is a shame as I think it has been a really good machine for its specs. Time to repurpose it or just put it away.
Sad, but true . STS had its quirks, but it has been with me longer than any other equipment.
I won't hold my breath, but maybe next Google Play Services update or some other update could fix this issue. I'll let you know if I find something.
Cheers.
I got out another Android tablet (an Asus 2 in 1) that I was thinking of repurposing and found it had Android 4.0.3 and Google Play Services 10.2.98. There is no access to Google apps except the Play Store and the Chrome browser. I forgot to check which browser number it was but if I had to guess, it is 42. Since I had not been using it, I don't know when this access was taken away, but I'd think it was the same timeframe as the STS.
There are 2 seperate issues.
- Chrome browser does not update: this is normal (I think since quite some time), as the chrome browser does not support Android 4.0 anymore. Just download another browser.
- Since a short time (days, weeks) there are some issues with the google services. Youtube doesn't start, sync doesn't work. Google Photos cannot login. But the play store does work fine.
This problem occurs on 3 seperate tablets, all with different google logins and configurations. I also tried resetting to factory state on one tablet, with the same results.
This is not because of android 4.0, because I have other devices that are older (even 2.3) that still work fine. There is probably a Google-Service update that does not play nicely with the tablet S (or maybe even other tegra 2 chipsets).
---------- Post added at 08:44 AM ---------- Previous post was at 08:25 AM ----------
FYI:
It is indeed an incompatability between the latest Google-Services and Tegra2 chip.
All Tegra2 devices seems to be impacted, including the devices that are updateable to a newer version of android.
https://productforums.google.com/forum/#!topic/play/uX3Xqk2gi_k;context-place=topicsearchin/play/category$3Aandroid%7Csort:relevance%7Cspell:false
spicyalan said:
There are 2 seperate issues.
- Chrome browser does not update: this is normal (I think since quite some time), as the chrome browser does not support Android 4.0 anymore. Just download another browser.
- Since a short time (days, weeks) there are some issues with the google services. Youtube doesn't start, sync doesn't work. Google Photos cannot login. But the play store does work fine.
This problem occurs on 3 seperate tablets, all with different google logins and configurations. I also tried resetting to factory state on one tablet, with the same results.
This is not because of android 4.0, because I have other devices that are older (even 2.3) that still work fine. There is probably a Google-Service update that does not play nicely with the tablet S (or maybe even other tegra 2 chipsets).
---------- Post added at 08:44 AM ---------- Previous post was at 08:25 AM ----------
FYI:
It is indeed an incompatability between the latest Google-Services and Tegra2 chip.
All Tegra2 devices seems to be impacted, including the devices that are updateable to a newer version of android.
https://productforums.google.com/forum/#!topic/play/uX3Xqk2gi_k;context-place=topicsearchin/play/category$3Aandroid%7Csort:relevance%7Cspell:false
Click to expand...
Click to collapse
Thanks for the info! I will keep looking at the various sites to see if a fix for the Tegra devices comes out, but I'm not counting on it. Again, everything by Google but the Chrome browser and the Play Store seem to be affected, so the main reason I use Google is gone for two devices. If it isn't a Google app, they do work. YouTube works in the browser, but not Cast, etc. Hulu works.
I have other tablets and phones that have ARM processors, so I don't need to buy anything, but it is disappointing that they screwed up two good Google devices I have, one being in use everyday until it happened. That reminds me, I have a Chromebook with a Tegra chip - I'll have to check on that...updating from 59..0.2924.87 to...56.0.2924.110 - no problems. This is a Samsung XE303C12.
Thanks a lot spicyalan for the info about all Tegra2 devices being affected.
I've just installed Google Play Services version 10.5.42 (beta) and it seems to have solved the issue . At least I can use Gmail and YT freely, without crashes or FCs.
Afterwards, I have checked your link (https://productforums.google.com/forum/#!topic/play/uX3Xqk2gi_k;context-place=topicsearchin/play/category$3Aandroid%7Csort:relevance%7Cspell:false) and others have confirm this to be a working solution (at least for the time being).
Cheers!:good:
m4q said:
Thanks a lot spicyalan for the info about all Tegra2 devices being affected.
I've just installed Google Play Services version 10.5.42 (beta) and it seems to have solved the issue . At least I can use Gmail and YT freely, without crashes or FCs.
Afterwards, I have checked your link (https://productforums.google.com/forum/#!topic/play/uX3Xqk2gi_k;context-place=topicsearchin/play/category$3Aandroid%7Csort:relevance%7Cspell:false) and others have confirm this to be a working solution (at least for the time being).
Cheers!:good:
Click to expand...
Click to collapse
Agreed, the 10.5.42 beta works on my Asus TF101 and my Sony Tablet S, both having Android 4.0.3.
Ajajsendemi brusutus
Sns asende mo yani
I recently started using Onn. tablets from Walmart primarily to access the Xfinity and Peacock streaming service apps that are part of my home cable/isp service.
In general I have zero interest in using these tablets for their primary function which appears to be to get children to spend their parents money buying tokens and gold for a bunch of senseless games, but I have found that there are a few functions these devices can perform that are actually in my benefit as opposed to google's.
The way I've been using these tablets is to disable pretty much every Google (and Walmart) related app. I do have to keep Play Store and Google Play Services accessible although most of the time I keep even them disabled. The only time I enable the Play Store and Google Play Services is the rare time I actually want to buy a premium app, after which they are immediately disabled.
So things had been working as I wanted them to until one day I had cause to visit the Play Store which pushed an upgrade to both Play Store and Google Play Services after which a couple of apps that had been fine suddenly started failing with a "Failed to load libmain.so" error message. I did later uninstall the upgrades from both Play Store and Google Play Services but that didn't fix the issue.
So does anyone have any idea of anything I can do to fix this? Please note that my current abilities are pretty much limited to simple ADB commands.
I have the same issue though i dont know how to resolve it
Prob go to the Unity forums maybe they have a solution
I tried to look there but im best at Windows commands
Anyone with a solution?