Phone dead - Galaxy S II Q&A, Help & Troubleshooting

Guys my phone apparently just died :crying:
I was jogging, hearing some music and running runkeeper on my s2. All of a sudden it shut down, and now it wont turn on anymore, nor display anything if connected to the recharger...
What can I do???
Thanks everyone

tylerdurden83 said:
Guys my phone apparently just died :crying:
I was jogging, hearing some music and running runkeeper on my s2. All of a sudden it shut down, and now it wont turn on anymore, nor display anything if connected to the recharger...
What can I do???
Thanks everyone
Click to expand...
Click to collapse
Remove the battery for few minutes

I tried that, but it didnt help, I'll do it again now and be more patient...

Nothing, waited 12 min, plugged it to the power, no battery recharging sign. Tried to turn it on, nothing...
EDIT: it's very hot around the camera now... (still completely dead tho)

tylerdurden83 said:
Nothing, waited 12 min, plugged it to the power, no battery recharging sign. Tried to turn it on, nothing...
EDIT: it's very hot around the camera now... (still completely dead tho)
Click to expand...
Click to collapse
I think your phone is completely dead now.
Send it to Samsung repairs if your phone is still under warranty. They will probably change the motherboard.

Jokesy said:
I think your phone is completely dead now.
Send it to Samsung repairs if your phone is still under warranty. They will probably change the motherboard.
Click to expand...
Click to collapse
A jig won't help will it?

I think it be like me my procesor was damaged(Some how ?). I go to warranty and they fix it.

tylerdurden83 said:
A jig won't help will it?
Click to expand...
Click to collapse
You can try to use USB jig (although i really doubt it will work.
Your problem looks like a typical dead motherboard.

Sent... What do you guys think are the odds that they can find out that it was rooted and with a deodexed rom / theme?

Just throw it into the wall and phone will be puzzle.
Sent from my Flying MM X10 using xda app-developers app

Jokesy said:
You can try to use USB jig (although i really doubt it will work.
Your problem looks like a typical dead motherboard.
Click to expand...
Click to collapse
If USB jig fails to work, then there is no way for them to find out anything.

After two weeks they came back to me saying that its the logic controller that is oxidized, which for some reason isnt covered by the warranty, so id have to pay 200 euro for it....:crying:

Related

[HELP] samsung galaxy s2 really really bricked

hey everyone
i was using my samsung galaxy s2 today. i opened the browser on google and searched for something suddenly the phone stopped and the screen started giving me lines on the web browser of the phone.. i couldn't do any thing i tried to turn off the device ,press the home button , volume up volume down ,back button ,menu button .. but all that didn't work ... so i removed the battery and reinstall it now the device is not working ... i tried entering the recovery mode ,download mode but there is no use . it's not working at all nothing is working ..
please help meeeeeeeeeee
Did you flash any custom ROMs or is your phone completely stock?
Sent from my GT-I9100 using XDA App
First thing to do is to check the battery condition.
Put the phone on charge, then plug in the battery. Is there any heat as it charges?
tonycfc said:
Did you flash any custom ROMs or is your phone completely stock?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
no i just got the phone it didn't complete one month i only update it from kies
fred_up said:
First thing to do is to check the battery condition.
Put the phone on charge, then plug in the battery. Is there any heat as it charges?
Click to expand...
Click to collapse
yes there is heat .. i don't think the battery is dead .. when i removed the battery it was on charge and fully charged ..
sorry sorry there is no heat tell now
You have no recovery mode to try a factory reset .
In which case you need a service centre .
jje
so that's it i have to return the phone for the second time ..
and what is about the battery heat there is no heat does that mean the battery is dead or what
can't the phone run even whiteout a battery if plugged on charger
fox6 said:
can't the phone run even whiteout a battery if plugged on charger
Click to expand...
Click to collapse
I just tested it and apparently no, won't turn on or go into either recovery or download mode.
You might get lucky and its just a faulty battery or your phone might really be dead. Either way your all set as its under warranty...
hank00k said:
I just tested it and apparently no, won't turn on or go into either recovery or download mode.
You might get lucky and its just a faulty battery or your phone might really be dead. Either way your all set as its under warranty...
Click to expand...
Click to collapse
yes it is under warranty ..
u see the battery still cold ..it is not hot tell now it is plugged to the charger soo u think the battey is dead..
or u think removing the battery while the mobile is running the browser may kill the phone ??because this is stupid ..
Up up up help me plz
Does it say its charging or not? (When plugged in of course)
Sent from my GT-I9100 using XDA App
bruflot said:
Does it say its charging or not? (When plugged in of course)
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
no it doesn't show anything .. no sound nothing on the screen .. nothing at all
Send it in, lines on the screen, sounds like something fried.
Its dead jim
veyka said:
Send it in, lines on the screen, sounds like something fried.
Its dead jim
Click to expand...
Click to collapse
OK ! let's say it's dead but the battery still cold .. that's mean it is not charging
if the phone is dead it can't be charged ?!
fox6 said:
OK ! let's say it's dead but the battery still cold .. that's mean it is not charging
if the phone is dead it can't be charged ?!
Click to expand...
Click to collapse
It doesn't matter, the phone is still dead. Good you have a warranty though

[Q] spontaneous brick

Hi everyone,
Recently I got a SE x10min pro and since it was new I didn't even get to root it, so we could say that it was intact.
Two days ago, after having charged the phone for a whole night, the battery started draining really fast up to the point that it was fully drained (lasted less that 4hs). When I got home, I tried plugging it in so it could charge and I noticed that the led wasn't turning on. I tried both, the AC and the PC method and nothing. So, I would say that it's a brick
I cannot change it because it was a gift from abroad and before taking it to SE I thought that here I could find some help. Has this happened to anyone? Is the cell really dead?
Please help :S
BTW I have tried reading different posts but I couldn't find a solution for this because I tried pushing the back key and plugging it to the pc and nothing. I also tried pressing the power ker+center key and nothing.
Have you tried to plug it into the mains charger and leave it on charge for some time ? ive seen people posting about similar problems before and one of the fixes is to leave it charging for quite a while
By now it has been charging from the AC for almost 2 days non stop and no changes
Thanks anyways
Omething obviously fried the battery.
Try a new one?
Hi, thanks for the answer. I though about the battery being the problem and I am going to try it out asap but shouldn't the device turn the led on anyways? I just don't want to spend money on a new battery for my brick.
Do you know about that?
uywilly said:
Hi, thanks for the answer. I though about the battery being the problem and I am going to try it out asap but shouldn't the device turn the led on anyways? I just don't want to spend money on a new battery for my brick.
Do you know about that?
Click to expand...
Click to collapse
Maybe i got the same problem, about the LED turning on.... It might need a little bit of your battery, since it´s dead it can´t turn on the LED. I found a couple of threads on other forums talking about connecting our battery to the wires of an old charger, some kind of a electroshock
choninos said:
Maybe i got the same problem, about the LED turning on.... It might need a little bit of your battery, since it´s dead it can´t turn on the LED. I found a couple of threads on other forums talking about connecting our battery to the wires of an old charger, some kind of a electroshock
Click to expand...
Click to collapse
That could work on some fusions, but be carefull.
have you guys tried diconnecting the batt...?
Yes, i have unplugged the battery connector, connecting usb and repluging it while pressing the Back button, also i've tried plugging it after a few minutes rest, neither work.
How could i know if my battery is dead?
choninos said:
Yes, i have unplugged the battery connector, connecting usb and repluging it while pressing the Back button, also i've tried plugging it after a few minutes rest, neither work.
How could i know if my battery is dead?
Click to expand...
Click to collapse
A though nut to crack.
Tried leaving it for a few hours charge?
Turned off.
That helped me once.
I´ll try to find out what is what in the connector in terms of + and - .
To measure it .
I leave it charging all night, i've tried with another USB cable and doesn´t work. Maybe i will go to a service center on a few days... But i wanted to do it by myself
Sorry dude.
i got nothing more..
Thanks, i got fixed my phone, the problem was in the battery
choninos said:
Thanks, i got fixed my phone, the problem was in the battery
Click to expand...
Click to collapse
Got a new then?
Expensive?
Got a link?
Sorry, no link, i went to an underground service center, they said my battery was definitely dead and they sold me another Mini's battery, from a broken phone, for $25 USD. I was happy. BUT TODAY I GOT THE SAME PROBLEM!! MY PHONE IS DEAD AGAIN!! I suppose there is another problem that burn, kill, overcharge or something else my battery. Got no warranty with S.E. I don´t know what to do.
choninos said:
Sorry, no link, i went to an underground service center, they said my battery was definitely dead and they sold me another Mini's battery, from a broken phone, for $25 USD. I was happy. BUT TODAY I GOT THE SAME PROBLEM!! MY PHONE IS DEAD AGAIN!! I suppose there is another problem that burn, kill, overcharge or something else my battery. Got no warranty with S.E. I don´t know what to do.
Click to expand...
Click to collapse
That is some bad news.
Could be that you´r charger just as you say is overcharging.

Bricked?

Hi,
I was on latest shostock 5.2 with Siyah,copied few songs to my external sd card, phone was 95% charged, after few mins the screen went blank
I tried rebooting but nothing happened, went to recovery and tried to clear dalvik cache but it never completed. Tried reflashing the ROM but it got stuck on the dalvik cache clearing, tried to rebbot again and the boot screen started flickering.
Took out the battery for sometime and tried again..now the phone doesnt poer on at all
Have tried to go to download mode by taking battery out, volume up + down and connecting to USB cable on PC..nothing happenss
Tried my USB jig which I used before to remove the triangle, nothing happens.
Please help, how can i bring my phone back to life ..not sure what is going wrong.
Thanks
Try battery out ,ONLY volume down and plugging into PC and tell me what happens...
Sent from my SGH-I777 using xda app-developers app
blaker13 said:
Try battery out ,ONLY volume down and plugging into PC and tell me what happens...
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
No response again
vineet381 said:
Have tried to go to download mode by taking battery out, volume up + down and connecting to USB cable on PC..nothing happenss
Tried my USB jig which I used before to remove the triangle, nothing happens.
Click to expand...
Click to collapse
This sounds like hardware failure. If the above two actions do not show signs of life, it sounds like a hard brick.
Pull battery and wait some hours. Then put battery back and try the above two things again, and anything else you can think of to try to get some signs of life. If not, then warranty repair or replacement is in order.
Edit: actually hardware failure could be battery failure. You need to eliminate that possibility before you send or take it in.
creepyncrawly said:
This sounds like hardware failure. If the above two actions do not show signs of life, it sounds like a hard brick.
Pull battery and wait some hours. Then put battery back and try the above two things again, and anything else you can think of to try to get some signs of life. If not, then warranty repair or replacement is in order.
Edit: actually hardware failure could be battery failure. You need to eliminate that possibility before you send or take it in.
Click to expand...
Click to collapse
Hi Creepyncrawly,
thanks for your response..do u suggest getting a new battery? I have an external battery charger and the battery was in it all night.
also, would AT&T charge any bucks on replacements? I have purchased this phone from Best buy an year ago...so I guess I shall be going to them for replacement?
vineet381 said:
Hi Creepyncrawly,
thanks for your response..do u suggest getting a new battery? I have an external battery charger and the battery was in it all night.
also, would AT&T charge any bucks on replacements? I have purchased this phone from Best buy an year ago...so I guess I shall be going to them for replacement?
Click to expand...
Click to collapse
If you're under contract with AT&T, you have a one year warranty from them. Otherwise, the warranty falls back on Samsung. I don't know how Best Buy figures into the picture.
See if you can borrow a good battery to see if that is the problem, maybe from best buy, or an AT&T store, if they have one on hand.
creepyncrawly said:
If you're under contract with AT&T, you have a one year warranty from them. Otherwise, the warranty falls back on Samsung. I don't know how Best Buy figures into the picture.
See if you can borrow a good battery to see if that is the problem, maybe from best buy, or an AT&T store, if they have one on hand.
Click to expand...
Click to collapse
Thank you, I will try and test it with another battery.

[Q] Sudden Death for S3

I was driving and my phone was in my pocket. There is no way it was hit or got wet, I was driving whole time. Next time I took my phone, it was off. I tried to press power button and also hold it, nothing happened. I though my phone was stuck (never did it before) so I pulled out my battery, waited 10 minutes, put it back in and tried again. Nothing. I also had charger in my car and tried with that, nothing happened. No LED light, no screenlight, no vibration, nothing.
Now few hours after I am home and started to check whats wrong with my phone. I tried with original charger, nothing. My girlfriend also has S3 so I tried with her battery, nothing. She put my battery into her phone and noticed that it didn't go on. Funny thing is that I took my phone off charge this morning and phone was on for maybe 4 hours before this "death" happened. I took my multimeter and checked voltage. It was 0. Not 0.4 or 2.1 but 0.000. I checked my girlfriends battery also if my meter was broken but I got normal value from her battery. I plugged my charger into my phone and left it for 15 minutes. I tried to check voltage again and it was still 0.
Question is, did my MB broke and created short circuit resulting emptying my battery completely or did my battery flip and broke my phone at the same time? Also, are both cases under normal warranty and will Samsung still repair/replace my phone even if I had it rooted and installed MIUI? Reason I ask this is that my phone won't be sent to samsung for nothing and that they won't ask me to pay for shipping and investigating problem (I don't even want to know their hour wages for this).
try a different battery first
salsal was
Glebun said:
try a different battery first
Click to expand...
Click to collapse
Thanks for your reply. I did try it and also stated this on my post. Sorry if it was hard to read.
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
JJEgan said:
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
Click to expand...
Click to collapse
But funny thing is that my phone didn't take any physical damage, it has never falled from big height (maybe something like 10-20cm and always to soft surface like carpet). It was working when I put it into my pocket and was broken when I took it. I was in the car whole time, not moving from drivers seat.
I'm not sure if Samsung will see if it is rooted since phone doesn't boot at all (tried with working battery). No vibration, no LED light, no screenlight. It's like trying without battery.
Do you think I should try and send it to Samsung or just throw it to trashcan?
If the motherboard is DOA then they won't try to fix it, just replace it and your battery (if the battery is under six months old). Well worth sending for warranty, at worse you'll pay the postage and refuse the repair if they try to charge you.
send it in, only option
Agree suck it and see .
jje
My phone and battery are over 1 year old so no warranty for my battery. I just though maybe problem is at on/off switch but then again it doesn't explain my empty battery. I am now charging my battery on my girlfriends S3 and seems like it is charging so I guess problem is on my phone only. I will take my phone to local shop and they will send it tomorrow to Samsung. Thank you all for fast answer, lets hope best that they will switch whole motherboard and wont notice rooted phone.
JJEgan said:
suck it and see
Click to expand...
Click to collapse
wha?
Glebun said:
wha?
Click to expand...
Click to collapse
http://www.urbandictionary.com/define.php?term=suck it and see
Sent from my GT-I9300 using Tapatalk 4 Beta
huh, TIL
Today a technician changed whole MB and updated software.
Thank you all for replies.
kaskii said:
Today a technician changed whole MB and updated software.
Thank you all for replies.
Click to expand...
Click to collapse
Hello,
I am experiencing the same issue as well with my phone. I have left it on charge overnight and the phone stopped working. I have tried all the steps above but without any luck. If I take the phone for repair as you advise, are there any charges involved? And if they are, how much is the average cost for me to be ready for it and avoid getting a heart attack.
Thank you in advance for any replies.
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
boomboomer said:
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
Click to expand...
Click to collapse
Well with the situation that I have with the phone at the moment, is it even possible to detect the root?
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
boomboomer said:
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
Click to expand...
Click to collapse
Thanks for the help on this, will try to sort this with the provider from where the phone was purchased. "Take my Thanks"!!!
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
DroidVoid said:
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
Click to expand...
Click to collapse
Well my poor S3 is under repair at the moment...

[help] after 8 hour charging won't turn on

Need Help...
when my battery 11% i doing charge for 8 hour when i wake up i still can check message but few minute it's suddenly it's off. i though it's screen of but totally it's power off
i try to press power on for 30 seconds nothing happen, battery full out and wait few second and full back in then press power on and volume down and nothing happen too
is there any solution?
Thanks
dasojie said:
Need Help...
when my battery 11% i doing charge for 8 hour when i wake up i still can check message but few minute it's suddenly it's off. i though it's screen of but totally it's power off
i try to press power on for 30 seconds nothing happen, battery full out and wait few second and full back in then press power on and volume down and nothing happen too
is there any solution?
Thanks
Click to expand...
Click to collapse
What happens when you connect it to the PC?
Are you unlocked, S-OFF, usuing some custom ROM or kernel? JB or KK?
Vency77 said:
What happens when you connect it to the PC?
Are you unlocked, S-OFF, usuing some custom ROM or kernel? JB or KK?
Click to expand...
Click to collapse
PC or laptop can't detect the phone already try to use another USB cable and nothing happen and still no red light.
no root, locked, S-On, Kitkat
now i try 24 hour charging hope it will work
dasojie said:
PC or laptop can't detect the phone already try to use another USB cable and nothing happen and still no red light.
no root, locked, S-On, Kitkat
now i try 24 hour charging hope it will work
Click to expand...
Click to collapse
Try to charge it again, if you can test the battery-would be a good idea too, but it sounds most like hardware problem.. So go on and ask for your warranty
Vency77 said:
Try to charge it again, if you can test the battery-would be a good idea too, but it sounds most like hardware problem.. So go on and ask for your warranty
Click to expand...
Click to collapse
that's what i do now, charge. dunno how to check the battery but will tray to ask google for it...
That's what I was afraid of... i still can claim for warranty the problem is i buy this phone from another country.
Thanks for your help though! I'll keep at it and see if it will magically come back to life before I flight to singapore for claim warranty.
dasojie said:
that's what i do now, charge. dunno how to check the battery but will tray to ask google for it...
That's what I was afraid of... i still can claim for warranty the problem is i buy this phone from another country.
Thanks for your help though! I'll keep at it and see if it will magically come back to life before I flight to singapore for claim warranty.
Click to expand...
Click to collapse
Is the small LED light working? Should be red, or green? If not, its mostly motherboard issue.. Its a shame to go to another country for warranty, isnt there some service in your country that can repair it?
Vency77 said:
Is the small LED light working? Should be red, or green? If not, its mostly motherboard issue.. Its a shame to go to another country for warranty, isnt there some service in your country that can repair it?
Click to expand...
Click to collapse
not working, i'm afraid so...
already contact HTC service center here, but this desire 601 not releases in my country

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