Please help! My Galaxy Note keeps randomly shutting off :( - Android Q&A, Help & Troubleshooting

Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help

iampoch said:
Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
Click to expand...
Click to collapse
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.

felixtom said:
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
Click to expand...
Click to collapse
Really hate to sound like a total noob, but how do I do that?

iampoch said:
Really hate to sound like a total noob, but how do I do that?
Click to expand...
Click to collapse
first of all,i think this is happening because of any new app,try to remember when it was started(maybe that time you installed any app and now that app shutting down mobile? or just go to task manger and clear each app that was running and also clean memory. if problem is gone and its occur again after rebooting mobile its maybe a Rom Bug,you need to change your Rom,but before doing that try to clear apps through task manger. and see what happens
i hope that helps you

Well first of all ...
Are you rooted? What is your Rom/kernel?
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2

Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2

for your Help
iampoch said:
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
maybe its a cache problem of your Browser,so try to clear cache of your Browser and if its not working Flash a new stable Rom( i recommend you Sweet Rom,find it on XDA,its very stable and smooth)
and flash that rom with Hydracore kernel.
hope that helps you
have a nice day

Hi thanks for the additional info. It seems that you have the issue persisting on a stock Rom?
Have you tried to wipe on a safe kernel (if on ics)?
Do disable any overclocking or any scripts.
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2

Guys, just a quick update. I sent it off to the service center (reverted to stock and hid all traces of being rooted). They reflashed the phone (they say it's their standard practice to do that before considering hardware defects) but the problem still didn't go away. So, I think my issue is hardware-related

This problem is not software related. It is most definitely hardware. The phone is flawed and shuts off on it's own under various conditions, all hardware related. I am not able to post externally due to not having enough posts yet. However, I have had the same issue on 3 Galaxy Note 2's from Verizon. I made a video that shows exactly what is going on and posted it on the following website...
wwwDOTgalaxynote2shutsoffDOTcom
You will have to paste that link in to a new browser and replace the DOTs accordingly to get to it, but once you see the video, you will be enlightened. Be sure to read the details I provided on that site as well. They go in to detail about the problems that I have had and the lack of proper support that Samsung is willing to provide.
Take a look at the video I made here if you can't get to that site: http://www.youtube.com/watch?v=SjLn2yikYnI

Related

Issues with notification sounds going mute...

So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Is your music player ok?
Sent from my MB870 using XDA App
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
You know, I have never thought to check. I will next time it happens. I rebooted the last one earlier and its been fine, but I am positive it'll happen again here later...
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
DroidTalk said:
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
Click to expand...
Click to collapse
I hate to say it, but finally good to hear someone else is having the same issue. Ive not found anything on it and cant seem to get helpfrom anywhere to fix it! Hopefully one of the smart people here will be able to help!
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
kalojado said:
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
Click to expand...
Click to collapse
What rom are you on?
Sent from my MB870 using XDA App
DroidTalk said:
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
Click to expand...
Click to collapse
Hrmmm, I don't have g+ installed, so I know that isn't it for me... but same thing, I reboot and it comes back...
king..kranium said:
What rom are you on?
Click to expand...
Click to collapse
No rom. I was rooted but un-rooted and went back to stock gingerbread...
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
DroidTalk said:
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
Click to expand...
Click to collapse
Awesome... thank you!
I've had a similar issue but not exactly the same. I normally keep my phone on silent mode but sometimes during the day it will automatically go off silent mode. Seems to happen most often when the battery level is below half. I just learned to live with it. My alarm would deactivate by itself in Froyo, so at least this isn't going to cause me to be late for work like that.
Problem is solved here after last week's upgrade. I'd suggest flashing a new build if possible. I guess for some unknow reason, parts of the OS gets corrupted or maybe its a bug in device drivers for our android phones thats been addressed in later builds.
kalojado said:
So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Click to expand...
Click to collapse
I'm certainly no dev, just an avid user who likes learning and tweaking to get the most from his phone. I recall having similar problems with FROYO stock or rooted which as I remember went away when GINGERBREAD came out. I've been running DZK's CM7 beta as my daily driver since it was released with virtually no problems and unlike most other ROM's does not need multiple tweaks and scripts to scream with the exception of a wifi and/or dialer glitch that looks like Moonshadow has recently fixed. Sooooo unless HDMI is a deal breaker I'd suggest you flash CM7 and see if that takes care of your problems just remember to abide by the cautions regarding use of TBU to restore apps. And lastly as a rule of thumb I reboot my phone every morning once I get to 100% charge...force of habit I guess.
Good luck
Sent from my MB870 using Tapatalk
Thanks everyone... I havent been on because it strangely hasn't been happening. Not sure what changed. Did not uninstall any apps, and have not had any updates (as far as I know... well besides app updates) and for some reason it hasnt been happening lately. Again, no idea what changed. Still unrooted on stock 2.3.4 gingerbread and phone seems fine now. Been happening for months and when I finally come here to get help, the problem seemed to have went away. I will keep you all updated if this changes. Hopefully if it is happening to anyone else, it has also been fixed... Thanks again for all your help. Really appreciate you guys helping out this noob
what i did
i have an mb870 too with no service running google voice and groove ip . my issue with notifications
was with my kids hitting all the button selections she could. in the process my message notifications
got defaulted to the wrong messaging app. i was still getting messages but no tones or vibrations.
so i just went to all the messaging apps i have and made sure to select the right one for the default
hope this helps

[Q] Phone/CPU gets hot after ICS upgrade

Hi.
Havnt seen this problem described here so ill just ask and hope to be shown in the right direction.
When i, either through KIES or Odin, upgrade my phone to ICS (4.0.3 XXLPQ) it gets quite varm by just sitting at the homescreen doing nothing, I have tried both antutut's and SetCPU's apps to check the CPU-speed and it is almost constantly at 1000-1200Mhz and it is just for a few short seconds now and then that it drops to maybe 800 or 500Mhz just to get back up to 1200Mhz again.
I have wiped and cleared everything before upgrading but thing helps.
When i restore my 2.3.6 backup eberything works fine and the CPU is steady at about 100-200Mhz when i am not doing anything with the phone except having for example SetCPU open, I have also very very very rarely had any reboots or other strange things with 2.3.6 (or any of the previous versions of GB), so wouldnt expect the phone to be faulty in its hardware.
Sorry for the wall of text, but does anyone have any ideas on what could be wrong, or is it a trip to a service center that is needed for my phone? :S
I have emailed Samsung sweden about this but as i am quite sure i will get a generic response I thought i should ask here instead
I have also been getting that problem. No clue why.
unselect internet sync in google sync account.....
Sent from my GT-I9100
I've read from another thread that it can warm up because of new swype always trying to download some languages.
Sent from my GT-I9100 using XDA
karthik.shreeram said:
unselect internet sync in google sync account.....
Sent from my GT-I9100
Click to expand...
Click to collapse
Lol, what does Sync Internet Sync?
Mine was off.
in GB, it was hot. And at ICS cool device
I have the same problem and unfortunately it causes extreme battery drain. Like 70% in about 5 hours while the phone is idle.
This sucks.
Swype was causing battery drain for me after ICS upgrade. After force closing it the drain has ended and S2 does not get hot anymore. Swype was shown using 50% of battery in Settings - Battery.
Ask samsung for kernel sources
Sent from my GT-I9100 using xda premium
Install antutu benchmank and check what is the CPU frequency.
As far as I know from all the previous betas ICS takes ages to do the media scan and hence it warms up. You will know its doing it when trying to use the camera or open the gallery. It will say media scan running.
If media scan has finished but its still heating up I would recommend a factory reset.
Sent from my GT-I9100 using xda premium
girishr said:
Install antutu benchmank and check what is the CPU frequency.
Click to expand...
Click to collapse
It's always at 1200 Mhz. I can't force close Swype because it isn't even open on my device. Should I try a factory reset?
sxi200 said:
As far as I know from all the previous betas ICS takes ages to do the media scan and hence it warms up. You will know its doing it when trying to use the camera or open the gallery. It will say media scan running.
If media scan has finished but its still heating up I would recommend a factory reset.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Inoticed this also the fifth time i reflashed, I think i should wipe my phone, format SD-card and internal memory.
Sitting in meetings all day today (even right now) so I will do some testing when i get home.
Other problem i got when i had ICS and it was hot (scanning), my Phone locked up when i got a call... Saw some other bugs and problems, so maybe I should wait for the next release....

Business Calendar and Galaxy SII, wont save settings

I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
FireRaider said:
I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
Click to expand...
Click to collapse
Weird. I use business calendar, and haven't noticed any issues with it not saving settings. I honestly don't make too many changes to the defaults though, so maybe it's something you are doing that I am not? If you want to give me a specific case that you can reliably reproduce, I'll give it a shot to see if it loses that setting for me as well...
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
have you tried reinstalling the app? Maybe something happened during install. I also have Business Calendar and never have any problems with it (and I've changed the settings in the app, just as you are trying to do)
FireRaider said:
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
Click to expand...
Click to collapse
I'm also running ICScrewD (2.1, with Entropy DD 3/7/12 ATM but also with Siyah .13 for a while). Just tried changing week start day to Sunday (actually, shoulda done that a long time ago ) and could not duplicate your issue - closed out and re-opened, and it opened back up to the calendar.
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan ) it could be a bad install. You might also want to try clearing app data from
menu>settings>applications>business calendar>clear data
before remove/reinstall...
Good luck.
Thanks guys, I will give that a shot. I pretty much figured I would get better advice and help here on XDA than I would from the developers help page.
I will post back what happens after i give it a bit.
dandrumheller said:
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan )
Click to expand...
Click to collapse
my condolences
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
FireRaider said:
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
Click to expand...
Click to collapse
Fwiw, I show 160k for data, and zero for cache. Not too many calendar items at the moment.
I got no clue though why it isn't working...
Sent from my SGH-I777 using XDA
I run this app with no issues. Have not seen the behavior you describe. Do you by chance have both the free and paid versions installed at the same time? If so, delete both, reboot, and just reinstall the paid version. Just a wag....
Sent from my GT-I9100 using Tapatalk 2 Beta-2
I purchased the app straight off. Never tried the free version.
Deleting data and uninstalling has proven unsuccessful so I guess we are out of luck here.
I guess the developer was correct in saying some Samsung devices have an issue with it.
I am happy with the way my phone is set up right now but if I change the rom I will give Business Calendar a try then. Maybe a wipe and reinstall would change things. I am kinda holding out for CM9 before I do that though.
Seems to have been fixed when I switched to CM7 and then to RockRatts Cobra v2b. That leads me to beloved its not really a Samsung issue but rather a formatting issue.
Sent from my SGH-I777 using XDA

Google apps and stock browser issues after ota update.

Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
I also forgot to add that during the restart after the screen turns off you can will change the ring volume up and down and hear it change for 2-3 seconds before the phone actually does restart. I noticed this when I had my Bluetooth headset still connected and it was not telling me it was disconnected for at least 4-5 seconds after the screen turned off unlike before the update when it was no more than a second.
Sent from my EVO using Tapatalk 2
juanm269 said:
Just curious how many people are having issues with stock Google apps and the stock browser after the ota update. The Gmail and maps will get stuck on a white screen as does the stock browser and the play store will just lock up on whatever screen it was currently on. Google wallet will freeze during the unlocking your device notice. These are the only ones I have found so far but I had none of these issues before the ota update. A phone restart will fix it for a period of time but I'm currently having to restart my phone 2 times a day to get the apps to work properly again.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Mine does this as well, the only "fix" I have found for it is rebooting the phone. Then it works for a few days until it randomly decides to freeze again.
I was having the same problems where the browser will be a white screen and not work. I went twrp and wipe cache/dalvik cache and haven't had a problem since
Sent from my EVO using Tapatalk 2
Same problem here
Sent from my EVO using xda premium
I have been having the same problem also been having random reboots at times
I'm rooted and flashed the latest firmware, is there any way it can be undone
Sent from my EVO using xda premium
After the update! The stock browser doesn't highlight the the URL address when tapped like before...Instead we have to manually delete the URL to search something else or press the little X after tapping on the URL.
Wtf!? Yeah count me in too. I just did a restart and it didn't fix problem. Gwallet still in notification bar saying initializing.
Sent from my EVO LTE
Also been having the same problem since updating, most noticable with the browser just being a white screen. Tried wiping cache & dalvik cache again, doesn't seem to help. Stock ROM with S-OFF. Surprised I haven't seen more mentions of this problem, but perhaps it's not widespread?
Well as I've learned over my time at xda updates are always catch 22's. That's why I choose to wait and read users feedback on how the latest ota is functioning. However none if this is revelant to your issues just figured I'd post it for future reference. Also have you guys tried a full wipe of your current rom? After you make a backup of your data of course to see if that will help ??
#Root-Hack_Mod*Always\=LTE
Yeah...I was having the same problem after the ota, but after a couple of reboots things started to work right.
Im having this too, is getting very annoying. Sometimes i just want to use the phone quickly for something and have to re-start the phone... I feel like breaking it against the floor.
Sent from my EVO using xda app-developers app
I too am having the same issue. Play and browser all fail to respond. Wiped cache etc. Still repeats each time.
Sent from my EVO using xda app-developers app
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
EDITED TO ADD: Appears to affect Gmail too. And possibly several other Google apps as mentioned here and in other threads. Since there was a Gmail update I did yesterday, I'm going to try to uninstall that as mentioned in this other thread I found http://forum.xda-developers.com/showthread.php?t=1810829
CheriePie said:
I wound up here after searching for this error, which just started with me yesterday with the browser (stock). It just displays a white screen when I try to use it.
I've had the latest update (flashed with 1.22.651.3 odexed ROM from xHausx and firmware from Captain Throwback) about a week now and this just started happening yesterday.
Yesterday I somehow got it to work again by clearing the Internet cache and then I performed a search from the Google search bar and all was well. I was thinking at the time that it was stuck on a particular page and that this got around it. But that fix isn't working for me today, so I'm going to try to clear dalvik/cache from twrp as recommended here and see where that gets me.
It's good to know I'm not the only one though... I wonder if there's anything else more specific we all have in common since we seem to be a fairly small subset. Maybe we all flashed the Odexed update for example?
Click to expand...
Click to collapse
Install chrome. Problem solved.
njfoses said:
Install chrome. Problem solved.
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Click to collapse
NOT helpful at all since it affects not only the stock browser but other Google apps as well.
Refer back to my original post which I updated with additional information.
I've found if I reboot and never use the stock browser I don't have the white screen problem. I set maxthon as the default and act like the stock browser doesn't exist.
Sent from my EVO using Tapatalk 2
I reverted back to the previous version of Gmail yesterday hoping that would fix the problem but it still happened. This morning when I clicked an email notification from my status bar, Gmail did the white screen thing and needed to be shut down manually. Just to verify that this and the browser incident were related, I tried to launch the stock browser and it too was white screen.
So those of you suggesting to install an alternate browser to get around this issue need to understand that this is a lot more widespread than the browser alone. For me, both my Gmail and Google Offers were white screens this morning upon trying to launch them so it definitely appears to affect all Google apps.
Yeah this happens to me as well. Its really bad now. Nothing fixes. It does it on all the roms with newer OTA for me. Only two roms will work for me without this problem. I have tried everything. Wiped everything, Reflashed, Checked my sd card, factory reset, you name it. It even does it on restored roms that didn't have the problem before. I don't know what to do....
A developer told me to try and manual flash boot.img through fastboot but I'm not even sure how to do that. Need to read up on it.
I have had the issue to wear when I am trying to open the browser app, it will actually freeze the entire phone until I hit the home button repeatedly in play store will not load anything until I fully restart the phone I've tried fixing for missions do a nandroid restore nothing seems to work
Sent from my EVO using xda app-developers app

Galaxy S3 keeps freezing

suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.

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