[Q] 9300 On Straight Talk ATT, Need to Change Voicemail Number for Speed Dial 1 - Galaxy S III Q&A, Help & Troubleshooting

Hi All,
So I got Straight Talk with ATT on my S3 and tried to setup Google Voice as the voicemail.
I initially ran into the issue of GV crashing when trying to set it up from my phone/app. I then went through the voice website and set it up through there, basically did the whole entire *004*+GV number+3,etc.
Now GV is set as the voicemail and the conditional call forwarding is working.
However, what I cannot for the life of me change is the dialer shortcut/speed dial #1 and get it to be set to call GV. It always uses the ST number.
I tried:
1.) Call Settings>Voicemail Service> *selects* google voice...system does this whole service thing then says "voicemail number change unsuccessful"
2.) Call Settings>Voicemail Settings> Voicemail Number> changes the number to my phone's number or the GV phone number, gets the same error as before "voicemail number change unsuccessful"
3.) Tried reinstalling the app, turning phone on and off, deactivating and reactivating GV voicemail, nothing works.
So is it even possible to change the voicemail number so I can get speed dial 1 to work with GV or is the voicemail number locked to the sim card/provider?
On TouchWiz JB 4.1.1
Regards,
mwc

Related

[Q] Assign a phone number to my Fascinate

Does anyone know how to assign a phone number to the Fascinate. My phone has no service and I am using GrooveIp to make and receive phone calls on WIFI using my Google Voice number. I am unable to install Google voice to handle texts since the Google Voice number does not show up in the phone....
You have to add a phone number from the google voice website. It could be any number, home phone, friend's phone, make sure the number you add has service cause google voice will call it with a verification number. Once you verify the number on the website make sure you disable it so that when people call you it does not forward to that phone, keep it on google chat so groove ip continues to work. Then when you go to the voice app it will list the number you verified, select it and you will have a few options based on what you want the voice app to do for calls, I usually "put do not use voice for calls" skip the voicemail part and you should be able to receive text and voicemail messages with the app. Hope this helps!

[Q] No voicemail on Sprint after disconnecting Google Voice

I can't access voicemail anymore. When I dial *86 it says invalid and when I try just 1 it asks for area code. Any suggestions?
There's a setting in the phone for what to dial for voicemail, double-check that is *86. If you are coming back from Google Voice integrated you may need to call customer service to get it "unstuck".

[Q] [Error] Changing Voicemail Number?

I am having trouble changing the voicemail number on my Galaxy S2. At present pressing the voicemail speeddail does nothing other then prompting me to add my voicemail number and directs me to the settings app.
If I try to change it in Settings > Call settings, I get the error message 'Voice Mail Number change unsuccesful'. But no real reason why it happens and its annoying me greatly as I can't clear my voicemail counter without it and what not >_<
Tried power cycling and what not and neither of it has helped, so has anyone of you gotten any idea as to how I can add it to my phone or fix that stupid error. Any help or advice short of doing a full reset is more then welcome, and I do hope someone might be able to help me....
Thanks in advance.
There is a copy of your voice mailbox number on the sim card that may conflict with what you are trying to do.
Talk to your provider, they can flush your mailbox and allow you to reset the number.
How can they flush my sim card, or am I reading your comment wrong?.
Just for clarifying I changed provider on my phone and I am unsure wether the error happened during that change since I can't remember fiddling with the voicemail bit before the last couple of days and running into that error.
they can flush the settings for your voicemail on their server which will allow you to make changes to your voice mail account.
Well they tried something which advertantly didn't work >_<. But apparently the voicemail number isn't even on my simcard.
They tried even more stuff >_<.
And when I press and hold #1 on my phone it says there isnt a voicemail number on my sim. But trying to change it through settings it still says "Voicemail Number changed unsuccesful"
I have the same problem. Did you find a solution?
At the moment I have limited the issue to being operator dependant. Because I have the issue on one sim from my regular provider, while trying two other providers simcards doesnt cause this error.
Next on list is to try another simcard and then go digging in the phone to see what might be causing it. But I will be pinging you if I find the solution.
dnesdlrow, where are you from and what provider do you use?.
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
I called customer service and the gave me a 10 digit number to plug in. They said the number is different for everyone so if anyone else has the same trouble you can simply call your carrier.
You need to put in your carriers specific voice mail number. For example I am on O2 UK and mine is 901.
Use google of contact your carrier for the number.
jamespaulritter said:
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
Click to expand...
Click to collapse
Hello,
I had a similar issue. I changed the plan on my phone, and afterward the voicemail didn't work when I did a long press on the #1 button. It kept saying that there was no voicemail number, and when I tried to enter it into the settings manually it kept saying "Voicemail number change unsuccessful."
I called Rogers and they gave me a new voicemail number; I could dial it and set up my voicemail, but when I tried to program it into the dedicated #1 speed dial spot, I still could not change it. I tried copying it to my SIM card and adding it as a contact to select for the speed dial slot, but that didn't work either. I suspected that this new number was conflicting with the SIM card, so I went to Rogers and asked for a new one. Despite some resistance, they gave it a shot, and it worked perfectly thereafter. Just be sure to copy your contacts over to your phone before getting a new SIM!
I hope this solution works for others too!
Cheers and good luck!
Help please ...
I too am trying to set my voicemail for the speed dial "1" key.
while at the keypad screen:-
menu-> call setting -> scroll to the heading "voicemail", option "voicemal service", is set default to "my carrier".
I then choose to change the "voicemail settings" -> "voicemail number", and enter the new voicemail number to dial, press ok .... and this is where the problem is...
When I press OK ... I get the following error "Voicemail number change unsuccessful"
I would like to to have this number changed , as every time manually dial my voicemail number it constantly ask for my password.
Why is this happening, I have purchased this phone outright, it is model type i9300, running Android 4.1.2.
Hopefully this can be an easy fix...?
PS...
This also causes a problem with Australian virtual mobile carriers, like Amaysim, Kogan, Aldi, who use Telstra & Optus as there underlying carriers, and and also will cause issues when travelling abroad, because you will not be able to access your voicemail if the number can not be changed to the full international dialing equivalent..
Also Can't Change the Voicemail number
I'm running a non-rooted, GS3 from VZW. Running 4.1.2.
The current voicemail number is *86 (Verizon's). I'd like to change it because I'm abroad and *86 is not my carrier's voicemail number. Every time I go to Phone, Call Settings, Voicemail Settings, and edit the number to the local one, I get "Error: Voicemail number change unsuccesful."
Any suggestions on how to fix this?
Same problem still
I'm on an S4 Mini with cm11 m6 and habe the same problem with a German T-Mobile card. I can easily dial the number 3311. Why can't I simply assign that to the #1 key?

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
Click to expand...
Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

[Q] Voice mail settings

I have visual voice mail installed. It appears to be working but I was wondering something. When I go to the settings for my carrier in the voicemail settings is has a phone number which isn't mine(I assume this is due to the visual voicemail). When I go to the call forward settings the phone number it has listed for unaswered, busy, and unreachable are all the same but they are not my number and they are not the number that is listed in the settings for my carrier in the voicemail settings. Is this normal? I recently came from sprint where the number was either our phone number or a google voice number and I am not familiar with what is normal on att.
Its normal. It would also work with your number, but AT&T uses those based on where you are.

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