Edge of camera Len showing up in pictures - AT&T Samsung Galaxy Note I717

Hey guys,
I just noticed this in my pictures yesterday. There is a purple line and what could be the edge of the camera lens showing up in the left corner of my pics. I haven't dropped the phone so I don't know why this issue has shown up recently. My note is about two months old give or take a week. I called customer service and they want me to factory reset my phone. I don't see how that will fix a possible hardware issue. So I have not done this yet. Any ideas or suggestions??
Thanks
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

First off welcome to XDA! It looks like a scratch to me where is it with landscape and portrait photos

That thought did cross my mind with the purple line. But what do you think the black line underneath the purple line could be??
The lines stay in the left corner in both portrait and landscape modes.
Thanks
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Looks to me a small micro crack...can you shine a light on lens and see if its cracked? I had this issue on one of my old phones.

The lines would move to another corner in landscape mode versus portrait mode if it were something physically on the lens or the lens itself.
If they stay in the same corner, it's likely software. Try another camera app to test it.

wish777 said:
Looks to me a small micro crack...can you shine a light on lens and see if its cracked? I had this issue on one of my old phones.
Click to expand...
Click to collapse
Used my led mag lite and I do not any scratches around the len. It looks clear too me.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

baudilus said:
The lines would move to another corner in landscape mode versus portrait mode if it were something physically on the lens or the lens itself.
If they stay in the same corner, it's likely software. Try another camera app to test it.
Click to expand...
Click to collapse
Red shirt picture taken with Camera Illusion app. Second picture taken with Retro Camera app. This app cropped the corners...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

I assume you do NOT have a case on the phone?

Is there a tiny piece of lint in there somewhere?
That's got to be annoying
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

khaytsus said:
I assume you do NOT have a case on the phone?
Click to expand...
Click to collapse
I always use a case and screen protector, from day one. I hate "naked" phones.
Melcali- I don't see any lint.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

HIMgurl said:
I always use a case and screen protector, from day one. I hate "naked" phones.
Click to expand...
Click to collapse
And you've taken the case off and tried pictures? Just to make sure it's not the case?

khaytsus said:
And you've taken the case off and tried pictures? Just to make sure it's not the case?
Click to expand...
Click to collapse
That was the first thing I tried after noticing the problem. I physically don't see anything on the lens and I don't have a magnifying glass. I'm wondering if dirt has gotten behind the glass and lens. I usually store the phone in my back pocket when I'm not holding. Do you think a hard reset would work as customer support suggested?
Thanks
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

If the mark stays in the bottom left corner no matter which way you turn the phone, then yes, a software reset might help.
Is the line in the preview as well, or does it only appear after you take the image?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

It's in the preview too.
Update: the factory reset did not remove the line.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

So call Samsung and get a new one.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

I didn't know that I could call them and bypass at&t.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

So all other camera apps..show this mark on bottom left corner?..If you've attempted to instal a few different camera apps and they all do it on that corner..its most likely a scratch or dirt mark behind the actual lens itself...I don't think it has anything to do with software related.... trying different camera apps kida debunks that....but I could be wrong I've seen sone pretty weird stuff go on with phones..lol

I tried two different apps so far.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

HIMgurl said:
I tried two different apps so far.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Did you try stock camera?
Sent from Valhalla

Yes, I've never used another camera app until it was suggested here.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Related

My front face camera is psychedelic and I don't like it.

The attached pictures are how it looks when I use my front face camera. Can anyone please assist me?
PS. I'm using BAMF Remix 1.7.
when you were stock did it do that?
Nope
Sent from my ADR6400L using Tapatalk
Touch the little wand icon and scroll over to "no effect" which should be the left-most option. Looks like you have a lens effect set.
Sent from my ADR6400L using XDA Premium App
Didn't work. It's already on No Effect
BariB523 said:
Didn't work. It's already on No Effect
Click to expand...
Click to collapse
This happened to my old 6900. My wife threw the phone to me with wet hands, so it was either moisture or impact.
Sent from my ADR6400L using XDA Premium App
Haha that's funny but I got no ideas. maybe put it in rice?
THUNDERBOLT
I will try that tonight. If not, I will be going to Verizon tomorrow

Broken s-pen?

Why does my spen constantly register movements and button presses when I'm not in contact with the screen? I can just hover it over an icon and its like I pressed it or when drawing something and I pick up the pen and move it to the tools it's still acting like I'm drawing making random touch marks...
I've tried the ssid code to calibrate the s pen but no change...I even took off my screen protector ..no change...has anyone else experienced anything like this at all?? On an ICS rom btw..so any thoughts if its hardware or software...thanks
[email protected] from my SAMSUNG-SGH-I717 using xda app-developers app
I searched this on Google before I posted my original question and didn't find anything so on a whim I changed my search wording and found this.
http://www.youtube.com/watch?v=tPqGw297Fa0&feature=youtube_gdata_player
So if anyone else is having this problems I guess try this ...gonna go buy the aluminum tape now and will update later if it works for me!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Nice fix. Thanks for that. No issues with mine (yet) but glad to know there is a fix.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Friend of mine tried to smack the pen as stated in a few of the comments for that video and said it worked. Interesting stuff.
matrix961 said:
Friend of mine tried to smack the pen as stated in a few of the comments for that video and said it worked. Interesting stuff.
Click to expand...
Click to collapse
Lol smack the pen? I musta missed that comment? Being messing with the tape and not to much luck yet...called att and they got samsung on the line and said send us your pen and after we evaluate it we'll send you a replacement in 6 weeks!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ooooook apparently beating the pen repeatedly does help it discharge the magnetic field build up :what:
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
There is an app in the store that lets you change the spen sensitivity. Its called screentune or something like that (its not free)
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
LittleRedDot said:
There is an app in the store that lets you change the spen sensitivity. Its called screentune or something like that (its not free)
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
If the issue is the magnet in the pen itself, a sensitivity app would be a bandaid solution if it worked at all.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I love ESD....g
kinghorsey said:
If the issue is the magnet in the pen itself, a sensitivity app would be a bandaid solution if it worked at all.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I paid the $3 or whatever and it works great for my spen issues, no problems since then. TouchScreenTuner is the name.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I have similar issue but buying whole roll of alu tape isnt worth it when u can get a new s-pen for 20$ on ebay... Im glad to see the fix work however, might try it to confirm if someone is willing to ship me a 2" piece lol
Can't slide the pen in with the tape on :banghead:
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Has anyone noticed the notification light on the back or the phone?

Wow, big surprise to me. I was sort of annoyed at the small size of the notification light on the side of the screen, but I just realized that they put one on the back of the phone, and its much larger. Cool!
Yep
Sent from my HTC6435LVW using Tapatalk 2
It was one of the new main features of the phone besides the screen and internals
Sent from my HTC6435LVW using xda premium
Yep. Most of the time I'm using the phone for voice chat (phone call or VOIP usually), the phone is face down. It automatically switches to speaker when the phone is face down so all you need to do is either hit call or hit answer and place the phone on your coffee table while you work. Very convenient feature and you don't have to worry about missing notifications while it's face down because of the rear notification light. This also applies when you leave the room for a bit and return. I personally love the feature but from what I've heard, other people consider it a nuisance. To each his own I suppose.
I haven't really noticed it, seems kinda useless.
Too bad most of the cases cover it
Sent from my HTC6435LVW using xda app-developers app
MustafaHadaKing said:
Too bad most of the cases cover it
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
That's probably why I didn't notice it. Mine has been wrapped in Otter Box since day one... Gonna have to pull the case just to check it out lol
Sent from my HTC6435LVW using Tapatalk 2

Yellow Marking

After using my phone for a while today, a yellow spot appeared in the lower left corner. It isn't part of the normal screen, and appears over any whitish colors. It looks like a cigarette smoke stain almost. It won't go away, and is very noticeable over white, though it's invisible over dark colors. Does that sound like a damaged screen?
Sent from my LG-E970 using xda app-developers app
How long ago did you get the phone? I recall someone talking about something similar with the nexus 4, where it was the glue holding the screen on was not fully cured, causing it to have yellow spots.
Edit: Here is the thread I saw it on: http://forum.xda-developers.com/showthread.php?t=1990276 Does it look like that?
Sent from my LG-E970 using xda app-developers app
Somewhat, but lighter in a different location. Probably the same thing. I've had it since November 20 or so. Crap. First my casing split and now this... for such a well built phone it sure has a lot of issues with build....
Sent from my LG-E970 using xda app-developers app
I also have the blue tint at the top of the screen one of the links posted talked about. Well fantastic. The best phone ever has paper skin and glass bones.
Sent from my LG-E970 using xda app-developers app

Yellow discoloration?

In the lower left hand corner of my screen I've noticed a thumb sized yellow discoloration on my screen. Anyone else have this issue? Its not bad now but I would hate for it to get worse...
Sent from my LG-E970 using xda app-developers app
Yes, in the same exact spot.
Sent from my LG-E970 using xda premium
Joecascio2000 said:
Yes, in the same exact spot.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
Yep. Me too. Mine's been around for quite a while. I posted about it in some other thread someone started, maybe a month or 2 ago. So far I haven't noticed it really growing, and it hasn't affected operation/touch sensitivity that I can see. It's just WICKED ugly on stuff with white backgrounds.
I run lots of black backgrounds / themes (because I like them) so that hides it to a fairly good extent.
I have Best Buy insurance so I'm sure I could return it, and I will if it gets worse - but I'm kind of holding out just cause it would be a pain to re-stockify the thing, then get into best buy, then have to get a refurb and get it re-rooted and set up. Not that that is a huge deal, but the yellow spot doesn't bother me quite enough yet to push me to do that...
Mine appeared about a month after I got the phone. Same spot
Sent from my LG-E970 using xda app-developers app
Yeah.. I really don't feel like going back to stock, then having to re-rom. Especially since I don't know how the newer version that the lgog comes with will handle freegee and stuff.
Sent from my LG-E970 using xda app-developers app
I've been told it is glue holding things together melting. Not a huge issue but it causes dead spots.
Sent from my LG-E970 using xda app-developers ap
I have the same issue on the exact same spot, would this be covered under att warranty?

Categories

Resources