[Q] Earpiece and headset issue - Atrix 4G Q&A, Help & Troubleshooting

I'm having some problems:
- The earpiece does not work in calls.
- When i plug a headset (one with mic and another without it), if volume is at max i hear just crackling sounds (nothing else) and when volume lower than max there's no sound at all.
i replaced the earpiece yesterday (the flex with everything else) and still have the same problem... so i tought it must be a software issue, then unlocked the bootloader and flashed cm7.2 stable (i was on at&t 2.3.6), but still, the same problem...
any help?

Sounds like your jack might be faulty.
See here.

ravilov said:
Sounds like your jack might be faulty.
See here.
Click to expand...
Click to collapse
the jack has something to do with the earpiece?

Hairo The Blue Mage said:
the jack has something to do with the earpiece?
Click to expand...
Click to collapse
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.

ravilov said:
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
Click to expand...
Click to collapse
Same issue here - out of the blue my earpiece quit working. Did some research and found several posts that the earpiece was a possible faulty design by Moto. Like you I replaced the earpiece and flex cable. Earpiece started working fine, then it quit again. Then found something strange - when I removed the SD card it started working again. So to test, I put the SD card back in and it quit working again. Removed it again, rebooted and it was working again. Did this about 5 times with same results. Wake up the next morning, go to make a call and the earpiece is dead again. Its been dead since.
Was running CM 7.2.1 stable when this started. Flashed the nightly afterwards to see if that fixed it; nope. I believe its a software thing also so I'm trying to figure out which ROM I load next to test.

You guys have any luck?
Sent from my MB860 using xda app-developers app

Mine stopped working last week. After trying a few different headphones and doing all sorts of changes. I finally realized that I had a bit of pocket lining stuck on the instead which got embedded at the bottom. I used a paper clip to scope the lining out.

Any breakthroughs? Has any1 fixed the ear piece issue?

Please know if you do this ypu risk damaging your phone and this will be your decision.
With that said... If you remove the back panel you will find that the jack uses spring contacts to connect to the board. Make sure they are clean and making good contact.
Sent from my MB860 using xda app-developers app

Related

Headphone jack issue!

I was wandering if anyone else had this problem? Every time I plug in to the Headphone jack my SD card unmounts. Has anyone else seen this?
Sent from my ADR6400L using XDA Premium App
i dont have that problem but my headphone jack does seem extremely tight, not sure if i have to 'wear' it in
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
luckman212 said:
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
Click to expand...
Click to collapse
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
As for the Microphone issue, I think that has to do with the actual software.
Ok, I figured out that the tip of my connector was bent and it was pushing against the SD card.
Sent from my ADR6400L using XDA Premium App
I can't figure that one out either.....anybody?
fatal187 said:
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA Premium App
Mic not working
Guess I didn't know this was an issues since every phone I have ever owned (feature phones) with a headphone jack d/c the mic when you plug it in. I always just picked up a nice pair of headphones with a mic on them to answer calls.
Found that out the hard way too. Right in the middle of a busy street, on an important call. Can't wait for CM7 so I dont have to deal with a stupid feature like that...
Audio Jack has a loose connection
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
yatman60 said:
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
Click to expand...
Click to collapse
Can you reproduce the issue with the battery cover off? Wondering if maybe the headphones aren't seated right. Taking the cover off would give more room to make sure they are all the way in there. (That's the only way I could type that last sentance without it sounding pornographic)
Note: don't bump it too hard with the cover off. You may knock the battery out.
no i have not encountered this problem, and i use headphone jack everytime i go out
Yea that definitely is a defect! If you can't easily fix it without potentially causing damage, I would get a replacement
The Disabled Microphone issue is really annoying, I can't wait for a dev to fix it!
That's lame. Have you heard of anyone figuring out a workaround yet?
Anyone found or asked a ROM developer about the mic shutting down when a headset is connected?

[Q] External speaker problem...motherboard issue?

Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
bsholtojones said:
Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
Click to expand...
Click to collapse
did you recheck your speaker? maybe there was a loose wire or something.. there is a possibility that it may be a motherboard problem but i highly doubt it
bsholtojones said:
Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
Click to expand...
Click to collapse
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
RoninBlackSoul said:
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
Click to expand...
Click to collapse
...i have hope now ...think i'll take it apart again, and get another usb flex...
RoninBlackSoul said:
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
Click to expand...
Click to collapse
all good now! i replaced the usb flex. when comparing the two boards, the new one has a slight curve in it that seems to bring the contacts closer to the speaker ...don't know if it's by design, but it works....my phone rang for the first time in ages this morning, and it scared the crap out of me

Galaxy S2 HeadPhone Jack issues

I have Samsung Galaxy S2 with MIUI Rom.
I have this some unique issue which i tried looking up on net but am unable to find a solution.
I recently Purchased a Sennheiser MX 170 EarPhone.
When i normally connect this to my S2, the music still plays through the speaker of the phone.
But when i tilt it & put a pressure on it then it plays through the headPhone
& as soon as i remove the pressure it again plays through the speaker.
This happens with most of the headphones, only few earphones do play correctly on my phone.
I dont know if anyone else is facing this issue or not.
But please help me out.
Where the problem is.
Go check or your headset is really complete inside the jack. I also had that when i first got the phone and by iphone.
Sent from my GT-I9100 using xda app-developers app
wulsic said:
Go check or your headset is really complete inside the jack. I also had that when i first got the phone and by iphone.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Yea i checked it, the earphone is properly inside the jack.
BUt when i apply lots of pressure & tilt it to a specific direction then only it works otherwise it doesnt.
I dont have to do this kinda thing with other headphone
dharmil007 said:
Yea i checked it, the earphone is properly inside the jack.
BUt when i apply lots of pressure & tilt it to a specific direction then only it works otherwise it doesnt.
I dont have to do this kinda thing with other headphone
Click to expand...
Click to collapse
I am pretty sure your headphone output is broken, at least partially. Depending on the design and material of the headphone plugs, some headphones might work while others won't. I had the same problem. But luckily, it is actually very easy to repair.
You need this: http://www.ebay.de/itm/Orig-Samsung...zer_Ersatzteile_Werkzeuge&hash=item2337019eec
and a screwdriver (just go to a builders store, I got mine there). Luckily there are just 7 screws you need to undo, all the same size.
I found this video helpful: https://www.youtube.com/watch?v=65pvAINg2ME
from 5:15, the guy explains how to replace the headphone jack.
For me, everything is working fine now!

Amaze 4G mic problem

My Amaze 4G for T-Mobile was rooted with s-on and flashed with Revolution HD 4.0 about half year ago. I had to change the digitizer/LCD assembly because it went dark. That went rather smoothly. However, the mic stopped working after that. I can hear people but they can't hear me. I did re-flash with the same ROM after the repair since the phone was having some other issues I thought might be software related. Didn't test the mic before the flash though.
The symptoms and what I've done so far:
-- People can't hear me during call. Turning on speaker doesn't help. Using a headset with built-in mic works.
-- The voice recorder app can't record a thing. Tapping the phone doesn't record either, so it's not dirt blocking the hole. AndroSensor app shows no sound input.
-- I can record video WITH sound. This was actually done after I replaced the mic PCB. Does this mean the mic is OK or the phone has another mic?
-- Re-flashed and tried another ROM, same thing.
-- Flashed back to stock T-Mobile ICS ROM, no good.
-- Installed SoundAbout app, played around with it, i.e., the headset plug trick, still no dice.
Since I can record video with sound, I feel it's more like a software problem, unless there's a secondary mic used for video recording but not phone calls. The sound doesn't seem to be recorded through the mic hole at the bottom as blocking it with my finger doesn't reduce the volume. I'm thinking to try the stock Gingerbread ROM as a last resort.
Any input will be greatly appreciated.
DCF1942 said:
My Amaze 4G for T-Mobile was rooted with s-on and flashed with Revolution HD 4.0 about half year ago. I had to change the digitizer/LCD assembly because it went dark. That went rather smoothly. However, the mic stopped working after that. I can hear people but they can't hear me. I did re-flash with the same ROM after the repair since the phone was having some other issues I thought might be software related. Didn't test the mic before the flash though.
The symptoms and what I've done so far:
-- People can't hear me during call. Turning on speaker doesn't help. Using a headset with built-in mic works.
-- The voice recorder app can't record a thing. Tapping the phone doesn't record either, so it's not dirt blocking the hole. AndroSensor app shows no sound input.
-- I can record video WITH sound. This was actually done after I replaced the mic PCB. Does this mean the mic is OK or the phone has another mic?
-- Re-flashed and tried another ROM, same thing.
-- Flashed back to stock T-Mobile ICS ROM, no good.
-- Installed SoundAbout app, played around with it, i.e., the headset plug trick, still no dice.
Since I can record video with sound, I feel it's more like a software problem, unless there's a secondary mic used for video recording but not phone calls. The sound doesn't seem to be recorded through the mic hole at the bottom as blocking it with my finger doesn't reduce the volume. I'm thinking to try the stock Gingerbread ROM as a last resort.
Any input will be greatly appreciated.
Click to expand...
Click to collapse
Since the Amaze records video in stereo, I have to assume there are at least 2 mics.
pbergonzi said:
Since the Amaze records video in stereo, I have to assume there are at least 2 mics.
Click to expand...
Click to collapse
Make sense. It was working fine before I changed the digitizer/LCD. Thought I might broke something during the process. Checked the cables and they looked OK, so I replaced the microphone PCB but that didn't help. Could be a bad PCB though. May try to ask seller for a replacement. Does the problem sound like a software issue to anyone? I went ahead re-flashed the stock GB ROM but failed. I read somewhere the phone needs to be S-Off to do that. Any suggestions what else I can try to fix it?
DCF1942 said:
Make sense. It was working fine before I changed the digitizer/LCD. Thought I might broke something during the process. Checked the cables and they looked OK, so I replaced the microphone PCB but that didn't help. Could be a bad PCB though. May try to ask seller for a replacement. Does the problem sound like a software issue to anyone? I went ahead re-flashed the stock GB ROM but failed. I read somewhere the phone needs to be S-Off to do that. Any suggestions what else I can try to fix it?
Click to expand...
Click to collapse
Not a notion. It would be nice if there was some sort of schematic or youtube how-to for the mic. As for getting to S-Off, there is guide if necessary--do a search.
pbergonzi said:
Not a notion. It would be nice if there was some sort of schematic or youtube how-to for the mic. As for getting to S-Off, there is guide if necessary--do a search.
Click to expand...
Click to collapse
Replacing the mic PCB was easy, figured it out by myself. Can't be sure if I broke something else during the repair. I did search for S-Off guides and it seems the wire trick under Linux is the only way to go now. Since putting back the stock ICS ROM didn't help, I don't think the stock GB ROM will do any good either. The phone had ICS when I rooted it. Requested a replacement of the mic PCB I bought, let's see how that goes.
DCF1942 said:
Replacing the mic PCB was easy, figured it out by myself. Can't be sure if I broke something else during the repair. I did search for S-Off guides and it seems the wire trick under Linux is the only way to go now. Since putting back the stock ICS ROM didn't help, I don't think the stock GB ROM will do any good either. The phone had ICS when I rooted it. Requested a replacement of the mic PCB I bought, let's see how that goes.
Click to expand...
Click to collapse
Good luck.

[Problem solved][Genuine solution]Sound not coming from the speakers!

A very strange thing happened to my moto e,sound is not coming from speakers but all's good with headsets.
Means FM, music and volume comes when connected with headsets but on removing the headsets sound has gone.
For testing I flashed couple of different Roms cleanly but no luck.
Does anybody deal with that and sort out the problem.
Please help.
A tons of thanks in advance.
Edit: I just opened the motherboard, I saw the speaker was slightly misplaced so I detached it and again stick at the right mark screwed up it and that's it.
Miracle, now it's speaking as new.
This is the permanent solution for those who are facing this problem.
Don't slap,tap,press or twist the phone as it is not a good solution, this may harm your screen or any other hardware.
I guess this is the best solution what I did.
This thread and post can be helpful for those who messed or will mess with that problem.
Thanks.[emoji4]
Sent from my Moto E using Tapatalk
anilkashyap.tech said:
A very strange thing happened to my moto e,sound is not coming from speakers but all's good with headsets.
Means FM, music and volume comes when connected with headsets but on removing the headsets sound has gone.
For testing I flashed couple of different Roms cleanly but no luck.
Does anybody deal with that and sort out the problem.
Please help.
A tons of thanks in advance.
Sent from my Moto E using Tapatalk
Click to expand...
Click to collapse
1-Just remove your back cover
2- start a song or any audio
3- press the part near speaker(on the back side)
Thanks @sikoo1996 for your suggestion.
The speaker was misplaced slightly so I opened the board and placed the speaker at right place.
That's it.
Sent from STARK SERVER
anilkashyap.tech said:
Thanks @sikoo1996 for your suggestion.
The speaker was misplaced slightly so I opened the board and placed the speaker at right place.
That's it.
Sent from STARK SERVER
Click to expand...
Click to collapse
Actually mine happened 2 times ...only speaker goes blank. I got resolved by just pressing back side of speaker!☺
Thank you! Mine was having the exact same problem, so i openned it and did what you did and now it works!

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