Mandatory AT&T Update Bricked my Phone... - AT&T LG Optimus G

So I've had the Optimus G since last night, and I noticed there was an AT&T update, but I postponed it. However, after postponing it three times, it launched the update automatically and forced me to update. The phone rebooted into the update screen, going through a firmware and software update before rebooting again. It got to the AT&T "Rethink possible" logo and stays there forever. No amount of hard resets help. I had root before the update, but I've read on here that others had root and updated just fine.... has this happened to anyone else? Do I have any other option besides going back to AT&T?
EDIT: How do I boot into recovery mode? I've read that for other LG phones you have to hold down both volume buttons while holding the power, but when I do that it just goes to the AT&T splash like usual.

ShotSkydiver said:
So I've had the Optimus G since last night, and I noticed there was an AT&T update, but I postponed it. However, after postponing it three times, it launched the update automatically and forced me to update. The phone rebooted into the update screen, going through a firmware and software update before rebooting again. It got to the AT&T "Rethink possible" logo and stays there forever. No amount of hard resets help. I had root before the update, but I've read on here that others had root and updated just fine.... has this happened to anyone else? Do I have any other option besides going back to AT&T?
EDIT: How do I boot into recovery mode? I've read that for other LG phones you have to hold down both volume buttons while holding the power, but when I do that it just goes to the AT&T splash like usual.
Click to expand...
Click to collapse
Just take it back to At&t and they'll exchange it. Just let them know that this happened while updating the phone.
Sent from my SGH-I777 using xda app-developers app

Related

[Q] weird boot loop

ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes
Click to expand...
Click to collapse
When you wiped and restarted, did the device begin to restore your installed apps? I would try a wipe without the device restore, just start it clean.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
Click to expand...
Click to collapse
I'm with ya. Mine was solid for the first couple of weeks. Now its just a bootloop. Oddly, it was fine while I was on a flight today. Maybe something to do with the radio??
---------- Post added at 01:34 AM ---------- Previous post was at 01:27 AM ----------
And FYI I'm on the horn with HTC who says its a problem with the SIM. I took it out and its working just fine on wifi. Of course they have no resolution and offering to do nothing for me, other than "they're looking into it". It did stop the reboots for me though.
Same problem
I have had the same problem. Taking out the sim worked for a day but now it still reboots. Doing a clean factory reset doesn't work. It will re-boot over and over until it runs the battery out.
HTC said they are looking into it. WTF.
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
cramjammer said:
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
Click to expand...
Click to collapse
I agree with what you've said and feel that if we can't get some root access and start cleaning this thing up it will not live up to expectations... I'm finding less and less reasons to use it each day.
By the way. back on topic. I've gotten a reboot 4 times today while trying to get the gps to hook up and navigate. and it never has connected!
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
mattyass said:
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
Click to expand...
Click to collapse
I just landed in McLean and my device is rebooting like mad unless it's in airplane mode!!!
I've disconnected all mobile data and am connected with wifi only and so far no reboots... Will keep you informed but suggest you attempt same. 2:15pm Still no reboot!! 3:45 turned off airplane mode... rebooted twice already.
10:57pm. No reboots once I got out of DC/McLean area and into Baltimore. Back in Texas now and no reboots since landing and corrected to 4g
My reboot problem solved with workaround - boot in portrait mode
I had what may be a different issue than described in other entries on this thread, but here's my story:
1. Rebooted the device manually (to clear app memory)
2. Touched screen to log in
3. As soon as circle dragged to middle of screen, device reboots
(repeated this many times in frustration, then)
4. pulled SIM Card and microSD card, same issue
5. Put device in portrait mode (HTC logo on right, charger on left)
6. touched screen to log in
7. get to password entry screen.
8. enter password, I'm in!
9. Insert SIM, manually rebooted, log in with Portrait mode, works
10 Insert SD card, manually rebooted, logged in with Portrait mode, works.
11. Manually rebooted, logged in with landscape mode (HTC logo on top, charger on bottom), got instant reboot. Pulled SIM/SD, same thing.
I don't know if it was a bug in the password protection screen or what, but I disabled my password at login and now I only orient it in portrait mode when I boot. Have not had the problem since. Oh and mine is not location-based - It worked forever in Seattle until it stopped working, and also worked in Paris, France until it stopped working. Same location each time - same room even. only change was orientation of the screen for me.
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
bmw-boy said:
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
Click to expand...
Click to collapse
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
ATT Intruder said:
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
Click to expand...
Click to collapse
I hope to have root but i unlocked my device t use it with another SIM
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
mattyass said:
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
Click to expand...
Click to collapse
It is entirely location based. Last week I was in McLean VA. My device was in constant reboot. When I left and was closer to Baltimore it was fine. In Austin over the weekend... No problem. This week in Nashville... No reboots at all. I'll be in DC next week and am sure it will reboot.
Sent from my HTC PG09410 using XDA App
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Radarscratch said:
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Click to expand...
Click to collapse
Reboot last Friday in the Tyson's Corner area of VA.
Sent from my HTC PG09410 using XDA App
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Boot Loop
mattyass said:
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Click to expand...
Click to collapse
. Things that make you go hum....
I have the same problem !! I return it and I bought other one "Unlocked" I thought that will work, but,, still with same problem
i will change the SIM card from at&t to t-mobile hopefully the problem will not occur.
The ones not having or the reboots stopping, are you in a LTE market? Plus you could be a “soft” LTE market. ATT Intruder, Austin is not listed as a LTE market, but does your JS indicate LTE on the taskbar? San Antonio had LTE On since Feb/March. The people having the reboots, might be in markets where they are “lighting up” LTE in beta and those APNs/PSIDs might not be load in those new LTE SIMs cards.
Or, I could’ve been out of the cellular world too long…

Phone Doesn't Work

So I tried to use a RUU for 5.1 update for AT&T. My device is unlocked being used under the T-Mobile network. I cannot get OTA updates. So when the RUU was occurring, the update failed and the phone was stuck on a download screen and it wouldn't load.
So I called HTC to help and they told me to hold down the power buttons w/ both the volume keys together. The phone seemed to start working with everything in tact, but then the phone constantly reboots. Especially when I play music, it makes static noises. I cannot seem to get it to be on for more than two minutes because it constantly restarts.
I plan on using my Uh-Oh carrier swap option to T-Mobile but rather fix it since it's a software issue and their troubleshooting doesn't seem to help.
Can anyone help me with my situation please? It's on 5.0.2 so far.
sounds like you didnt fully update with the RUU, try it again or you can do it the other way and flash the zip
Hello,
I didn't know where to post my problem and I'm not sure if it is worth creating another thread so here it is. I bought a new HTC ONE M9 ATT with stock software. Connecting to wifi, settings, system update and it says that there are no updates available for my phone. Why is that happening?
Thanks
dohcvtec said:
Hello,
I didn't know where to post my problem and I'm not sure if it is worth creating another thread so here it is. I bought a new HTC ONE M9 ATT with stock software. Connecting to wifi, settings, system update and it says that there are no updates available for my phone. Why is that happening?
Thanks
Click to expand...
Click to collapse
What software version is on the phone
Sent from my HTC One M9 using Tapatalk

LG G5 WiFi Greyed After Update

Hey guys!
As the titles says, I updated my G5 H831 (Canada, Fido) yesterday and the wifi stopped working. The slider is greyed out and will not turn on. When I tap the slider to enable wifi it slides over, but after exiting the settings app and reopening, it reverts to the greyed out off position. I've already tried and factory reset, battery pulls etc. Does anyone have any info on this or have had similar experiences?
Have you tried turning it on with O.K Google? If its set up try saying: "O.k Google, turn on Wifi" ?
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
I have had that kind of issue last year with my previous phone.
Have you restored your data with titanium backup?
Edit : your model can't be root so I think you didn't restore...
Envoyé de mon LG-H850 en utilisant Tapatalk
panzerjager198 said:
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
Click to expand...
Click to collapse
Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
ryanpm40 said:
Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
Click to expand...
Click to collapse
I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
panzerjager198 said:
I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
Click to expand...
Click to collapse
Didn't know you unlocked it. If it came unlocked, though, LG would be the ones to warranty it. Idk what Fido is, but it's an LG issue.
Fido is just a carrier here in Canada. How do I go about getting the LG factory warranty?
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
I see its working for you again, but just in case you run into issues in the future, Fido should be able to direct you to the LG Warranty process for you. I've had a few warranty issues in the past 5+ years with my Verizon carrier and I just call them and they set up shipment for me .
Anytime I've done it, they overnight me a refurbished phone, but idk if that's a Verizon thing.. they definitely send it to LG for warranty, but idk if most people have to wait for repairs and my carrier is just cool and will give you the refurbished one.
panzerjager198 said:
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
Click to expand...
Click to collapse
Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
3mehdi said:
Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
Click to expand...
Click to collapse
http://pkg03.lime.gdms.lge.com/dn/d...1475312305&h=a4f50603d61185520415b33456ef7bac
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
Phrillhouse said:
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
Click to expand...
Click to collapse
I tried what you said and it didnt work for me. This never happen till i updated my rs988 recently.
I too have the same problem on my LGG5. I tried everything to get the WiFi button to work. I took it into Rogers and they sent it to get repaired and when I got it back it worked for 10mins. It went back to being grayed out as soon as I started to reinstall my stuff on the phone. So they sent it to get repaired again. I think that since I've been without a proper phone now for 1 month that if I get it back and it doesn't work that I will have to try and get LG to replace it. After all the phone is only 3 months old. Has anyone else managed to get them to replace the phone without difficulty?

Wifi is not turning on

Hello my friends.
I got the lg g3 ls990, every time that i try to turning on Bluetooth and wifi it just stuck in turning on but never does. And when i look under hardware info it says mac unavailable both of them. I already tried installing a custom rom and flash stock rom with lg flash tool but nothing worked.
It weird that this happened becasue it was working fine.
Can u give me some ideas how can i fix this problem? or it could be a hardware issue, but both of them at the same time?
Thanks !
ive had a similar issue with an LG G3 wifi wont stay on goes on/off gets greyed out shows on but it not etc etc......bluetooth the entire time works fine. i have tried EVERYTHING from reboots to reloads.... various firmware versions various modems and multiple kernels...even full LG Flash tool restore to bone stock etc etc....finally called Squaretrade and got a replacement phone.
I've also encountered this issue just yesterday. I got so frustrated that I ended up factory-resetting to stock just to see if it would go away. However, even on an unrooted stock version, the problem persists. I was running on the BareeZVC rom for about 2 weeks too, and out of random, the wifi is no longer connecting. You have to leave it for like 2-3 mins for it to show up again and then it disappears back to it's off state. Does anyone have any clue as to what the heck is going on? Also, my G3 has been passed down to my brother as I already have an S7. Please help!
I am sorry as I can no longer be of help, but I have recycled the Sprint G3 and purchased the Canadian variant of it. Best of luck guys!
This is suddenly happening to me, too. The Sprint store employee said a factory reset is about a 50/50 chance of it working so I rejected that as a solution. I'm eligible for an upgrade anyway, so I think I'm moving phones, if not carriers, too.
Seriously considering the Nexus 6P.

Radio Is Off - No Network on both sims after V30C-IND Update - LG G8X THINQ G850EMW

I have been using Lg G8x Thinq for over 1 year now. After the last update v30c-IND (Jan 2022), It started to give me trouble with networks. Networks used to disappear suddenly showing "Radio Off" when calling. Networks used to come and go, but today when the battery reached 15%, It completely went off and there's absolutely no network after that. But Wi-Fi is working. Under mobile networks, it's showing Preferred Network Mode: 22.
I have searched on the internet, some said it's because of a faulty update for G8X. They were trying to remove 3G option altogether and messed up. But there are previous instances of issues similar to this for older LG Phones.
Links are here:
lg stylo 5 mode 22, no network, no radio, wifi only
I'm having trouble with my LG stylo 5 well, two of them, one, on start up, froze on LG logo, so i did the power +vol. down, it turned off, and won't come back on.. won't charge battery, nothing, I took battery out, charged it, tested plug, it's...
forum.xda-developers.com
[FIX] LM-G850UM2X - Canadian G8X broken LTE from 10c Update
Hey guys, I like some of you had suffered from a broken LTE radio from the last security update which was November security patch. This has been driving me crazy the past couple of weeks. LG has acknowledged this as being a known issue and is...
forum.xda-developers.com
I tried all the available solutions and they did not work.
Does anyone have any clue how to fix this?
Thanks in advance.
Hello, if you updated it by QFIL, then pass your backup, modem_a and modem_b, with that it should solve, otherwise as you mention, a faulty update happens to few people. Do the whole procedure again, delete partitions, reinstall LG UP so that you don't get an error.
CoffeeHelps said:
I have been using Lg G8x Thinq for over 1 year now. After the last update v30c-IND (Jan 2022), It started to give me trouble with networks. Networks used to disappear suddenly showing "Radio Off" when calling. Networks used to come and go, but today when the battery reached 15%, It completely went off and there's absolutely no network after that. But Wi-Fi is working. Under mobile networks, it's showing Preferred Network Mode: 22.
I have searched on the internet, some said it's because of a faulty update for G8X. They were trying to remove 3G option altogether and messed up. But there are previous instances of issues similar to this for older LG Phones.
Links are here:
lg stylo 5 mode 22, no network, no radio, wifi only
I'm having trouble with my LG stylo 5 well, two of them, one, on start up, froze on LG logo, so i did the power +vol. down, it turned off, and won't come back on.. won't charge battery, nothing, I took battery out, charged it, tested plug, it's...
forum.xda-developers.com
[FIX] LM-G850UM2X - Canadian G8X broken LTE from 10c Update
Hey guys, I like some of you had suffered from a broken LTE radio from the last security update which was November security patch. This has been driving me crazy the past couple of weeks. LG has acknowledged this as being a known issue and is...
forum.xda-developers.com
I tried all the available solutions and they did not work.
Does anyone have any clue how to fix this?
Thanks in advance.
Click to expand...
Click to collapse
Bro u found any solutions?? I did a downgrade through LG UP , and now my radio is off, no network
Please Help
Same problem. Help please!!!!

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