[Q] i have problem in my phone ...:( - Galaxy S III Q&A, Help & Troubleshooting

hello guys
yesterday , i was talk in my phone and then shutdown suddenly and then i try talk again then froze at welcome screen (Samsung Galaxy s III) and give it to the samsung agents and then they tell me that may be hardware or software problem ,. can u tell me whats wrong in my phone
and before that about two days i was download some games from google appz ..... is that may be software , and if software , how to solve it or at least do factory reset , cuz it will cost me repair here about 100$ (((
thx anyway

Just factory reset. Send it to service centre if problem still persist
Sent from my GT-I9300 using xda app-developers app

How to factory reset if the phone is but getting switched on?
Sent from my GT-I9300 using xda app-developers app

Arsaw said:
Just factory reset. Send it to service centre if problem still persist
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
how to do reset factory and i cant open my phone????? just stuck on welcome massege when open my mobile
ganucci said:
How to factory reset if the phone is but getting switched on?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
+1

Press in the same time volume plus and home button and power (you're phone is power off) , when the samsung logo appears release the power button and keep pressing the other two. After that you will enter in recovery mode..navigate to wipe dalvik cache and wipe data , afther that just reset your phone. You will get a brand new installed android. All your apps and settings from internal memory will be lost -be aware.
Sorry for my bad english.
Sent from my GT-N7100 using xda premium (

guys , i do reset factroy and nothing
any other suggestions?????

speedman2202 said:
guys , i do reset factroy and nothing
any other suggestions?????
Click to expand...
Click to collapse
What exactly do you get when you try turning on now
Sent from my GT-I9300 using xda app-developers app

prabhjots said:
What exactly do you get when you try turning on now
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
ummmmm......... i see welcome screen and then nothing ..... got freez ......... i sent it to samsung technical center and tell me it wont accept any software and need new board .and that coast me new sIII phone ......... and iam totally disapponintment ........ anyone know any other solution for my case .........thx anyway
and the massege say ..... welcome to samsung glaxy sIII_i9300
best regards
Sent from my NOOK using xda app-developers app

You say it needs a new motherboard >>>then it needs a new board ..
By not accepting any software i take it that means you have non Samsung firmware and warranty has been refused on those grounds ..
jje

I have had exactly the same issue today.
Phone was charging on dock. Left it on there for quite a while so it was definitely 100%. Went to collect it later and screen had Samsung S3 boot screen. It was completely locked and I had to remove the battery to unfreeze it. It now wont get passed that boot screen.
I cannot boot into stock reset menu ie vol up + home + power
I can boot into Odin mode but I cannot flash anything as I either get a pit partition fault or Odin hangs on connecting.
My S3 was rooted but running stock T-mobile 4.1.
Could this be a battery related issue where the battery has failed due to over charging?
I am worried I am looking at a bricked device with voided warranty due to root.

JJEgan said:
You say it needs a new motherboard >>>then it needs a new board ..
By not accepting any software i take it that means you have non Samsung firmware and warranty has been refused on those grounds ..
jje
Click to expand...
Click to collapse
ummmm ...... it's not open anyway , and i send it to Samsung technical support center "Samsung agency" and they said that to me .... but u mean my device getting blocked from samsung company that make it cant accept any software ..... i didnt touch it or root it just send to agency ..... also they open it and try install anew OS on it and the device wont accept ..... and the device fallen from me about 5 times .... but the last time he fall was about 4 days before he have that problem
Calpol said:
I have had exactly the same issue today.
Phone was charging on dock. Left it on there for quite a while so it was definitely 100%. Went to collect it later and screen had Samsung S3 boot screen. It was completely locked and I had to remove the battery to unfreeze it. It now wont get passed that boot screen.
I cannot boot into stock reset menu ie vol up + home + power
I can boot into Odin mode but I cannot flash anything as I either get a pit partition fault or Odin hangs on connecting.
My S3 was rooted but running stock T-mobile 4.1.
Could this be a battery related issue where the battery has failed due to over charging?
I am worried I am looking at a bricked device with voided warranty due to root.
Click to expand...
Click to collapse
i suggest u , that may got that cuz of root ... do u backup ur device that install ur old OS ..... and ur original setting .... i suggest do that and then send back to samsung agency ...... also try hide any something refer to that u root ur device ,.... it was happen with my nook device
anyway help or a tut's about try fix my problem i will be happy if someone share
thx

ummmmm...... there is a thing i want mention ....... before my mobile got crashed ........ i had download two games from gamelauft.com and after downloading it my mobile got freez to much and once i cant open my mobile and froze on wellcome screen ......... the two games is men in black II and sexy gun ......... so if they do the problem my phone by crash or croupt the file system .........how i can install new software to my mobile then ...... i guess that i need to install new os to my mobile ........ anybody have any tut about that .... i just looking for fix my mobile ...........and for ur info guys my divce never open and in grantee but the grantee in another countery ....... i will be happy if anyone give a little help .... thx
Sent from my NOOK using xda app-developers app

I don't really understand what you're problem is, but have you tried downloading a new rom and flashing via odin?
Sent from my GT-I9300 using xda app-developers app

Sorry neither can i understand whats posted by the OP ..
OP here are the basics .
http://forum.xda-developers.com/showthread.php?t=1858813
jje

kofiaa said:
I don't really understand what you're problem is, but have you tried downloading a new rom and flashing via odin?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
the sum up ... i got stuck on welcome screen when i open my samsung SIII , and before that i remember that i was download 2 games from a site as i remember name (gameLauft.com) and this games r (men in black2 & sexy gun) and after that install this games my mobile phone got froze many times until suddenly i was make a call and shutdown and when i power up stuck on welcome screen and stopped loading the system
my main question ... is that games corrupt my files system ..... and if that happen how to install new OS on my phone and i didnt root it or touch it
JJEgan said:
Sorry neither can i understand whats posted by the OP ..
OP here are the basics .
http://forum.xda-developers.com/showthread.php?t=1858813
jje
Click to expand...
Click to collapse
if u mention that i am spam ... i dont spam ,,, and i dont mean that ... and if i did ..... sry for that

any new update , guys :|

You say .
lso they open it and try install anew OS on it and the device wont accept ..... and the device fallen from me about 5 times .... but the last time he fall was about 4 days before he have that problem
Simple Answer .
Device does not accept OS device dropped multiple times = device hardware broken = XDA cannot help its a service centre repair .
jje

JJEgan said:
You say .
lso they open it and try install anew OS on it and the device wont accept ..... and the device fallen from me about 5 times .... but the last time he fall was about 4 days before he have that problem
Simple Answer .
Device does not accept OS device dropped multiple times = device hardware broken = XDA cannot help its a service centre repair .
jje
Click to expand...
Click to collapse
ummm ..... between that ... the screen just stuck on welcome screen when i power on ..... maybe software ...... do u have a tut about how to install new software for my mobile .... i just want try cuz the service center repair telling me it will cost u anew motherboard (board) and it's price equal to new s3 phone (((
also before that my phone got this problem , i was download some games out google store and after i run them , my mobile got frozen many time till it stuck on this screen
thx anyway for replay

anynew update????

Related

I5500 help please!!!

Ok so i had rom manager and my device wouldnt show up , so what i did was where it says clockwork recovery i clicked dell streak model , then it said installed successfully so i thought oh ! Great! But then what happened was when i rebooted my device it doesnt power on at all , please help me!!!!!!!
notes
also , i have a backup of my phone clockwork recovery on sd card.
Aaaaaah! Shouldn't have done that, didn't it seem kinda obvious?
But anyway, if you can't power on in download/any way at all, looks like you'll have to send it to samsung repair
Sent from my GT-I5500 using Tapatalk
ok so i dont have any other option at all , also what are the combinations , i have tried:
vol down +home + power , vol down + middle button + power . i have also tried using usb and holding vol down, home , power and then putting battery in.
I think that's all there is, sorry
Sent from my GT-I5500 using Tapatalk
Hey man u didnt need to send it to samsung care center....btw u can fix it with flashin the clockwork recovry via odin and then flash cm7(madteam) and it will be great...again...if u dnt knw rply...i will post d lnk....hope it works for u..
Sent from my GT-I5500 using XDA Premium App
shashank.engima said:
Hey man u didnt need to send it to samsung care center....btw u can fix it with flashin the clockwork recovry via odin and then flash cm7(madteam) and it will be great...again...if u dnt knw rply...i will post d lnk....hope it works for u..
Sent from my GT-I5500 using XDA Premium App
Click to expand...
Click to collapse
he cant power it up in download mode...
yes it doesnt power up , but if you tell me some ways to try and boot up then i will be able to flash it back.
i didnt think flashing the wrong recovery would brick a phone?
some ideas:
xda User Post said:
volume down, then center key, then power. Make sure your not letting go after pressing them in that order... Order is important if you were doing power, center then volume down it will not work in that order.
Click to expand...
Click to collapse
Internet Page said:
Hold both volume buttons and hit the end call button to hard reset.
Click to expand...
Click to collapse
not really sure what other combinations there are.
husain11 said:
yes it doesnt power up , but if you tell me some ways to try and boot up then i will be able to flash it back.
i didnt think flashing the wrong recovery would brick a phone?
Click to expand...
Click to collapse
Something else is wrong. If you tried installing wrong recovery it should of just said on your phone screen installation aborted. Have a go at this. I take it you still have odin installed on your pc right.
Press and hold vol down. Then press centre and power at the same time and hold down. It only takes a few seconds for a yellow triangle to appear with downloading written on the screen. You do not need to have the usb plugged in at this moment.
Sent from my R800i using xda premium
Man..ur can only be done right by odin....so for going to download mode...turn off the mobile pick out the battery put it again .....and press vol. Down+centre selection button(not home or android button)+power on key....and after 2 sec u will be their....and try to press the button in the order as i posted.....say if it helps...
Sent from my GT-I5500 using XDA Premium App
yes i still have odin installed , but my phone isnt showing any sign of life at all , i tried this what you said and it didnt work , no lights at all.
Then srry....man...if it dosent even power on...then i cant do anything....srry u have to give it to service centre...
Sent from my GT-I5500 using XDA Premium App
thanks for your help , i will try every suggetion on here that people still post . i think im going to take it to the service centre today. i will reply on how it goes!. before i go i will be willing to try out any tricks if people still post. thank you everyone for your help.
husain11 said:
thanks for your help , i will try every suggetion on here that people still post . i think im going to take it to the service centre today. i will reply on how it goes!. before i go i will be willing to try out any tricks if people still post. thank you everyone for your help.
Click to expand...
Click to collapse
If you cant get it on download mode then i would say you bricked your phone,, you will probally be charged by samsung as they dont condone tampering with custom roms or recovery and there will be traces if they manage to power it on, it might be cheaper for you to just buy another phone, and leave it alone, but am still sorry to hear you cant get your phone working, good luck..
Sent from my Xoom using xda premium
So what did you do? Any updates? The exact same thing happened to me too
None of the key combinations will work, because your phone's arm11boot partition is now corrupt. That's really bad, because it's responsible for phone charging/download mode etc.
You need to get it repaired.
Please guys, *never* install ClockworkMod that's intended for another device. With other models you can get lucky and find a working build, but you have an extremely high risk of permanently bricking with Samsung models.
I did this exact same thing and ended up buying a Galaxy Ace. I'll still try and fix my Galaxy 5 though. I selected Huewai Pulse from the list. Bad move =(
Sent from my GT-S5830 using XDA App

galaxy s3 cannot turn on!!!!

Hello guys.
Unfortunately my galaxy s3 cannot turn on. My phone started to freeze all the time and I got a message when i turned on that i have to wipe data because my cell phone can become unstable. Below the message it was a key which said "I am feeling lucky" :/ I tried to boot to recovery with the standard way of Home + volume + power and Android logo came on the screen like the way when I updated the firmware. When it stuck after 10 mins I turned it off and now the only thing I can see is a white screen with grey lines. nothing more nothing less.
I cannot do anything via toolkit because it cannot find the mobile...
Please help!!!!!!
hello my friend. can you boot in rocovery mod or download mod?
no
unfortunately no :/
chris21rod21 said:
hello my friend. can you boot in rocovery mod or download mod?
Click to expand...
Click to collapse
panais86 said:
Hello guys.
Unfortunately my galaxy s3 cannot turn on. My phone started to freeze all the time and I got a message when i turned on that i have to wipe data because my cell phone can become unstable. Below the message it was a key which said "I am feeling lucky" :/
>>>>TROJAN .
Charge battery .
Boot to download mode flash stock rom .
Based on your previous posts you may well have a brick.
jje
jje
Click to expand...
Click to collapse
if i plug it on the wall the same thing happens. White screen with grey lines (zig zag like a zip). What do you mean if i have a brick? Can I fix it? Thanks for your help
JJEgan said:
panais86 said:
Hello guys.
Unfortunately my galaxy s3 cannot turn on. My phone started to freeze all the time and I got a message when i turned on that i have to wipe data because my cell phone can become unstable. Below the message it was a key which said "I am feeling lucky" :/
>>>>TROJAN .
Charge battery .
Boot to download mode flash stock rom .
Based on your previous posts you may well have a brick.
jje
jje
Click to expand...
Click to collapse
Click to expand...
Click to collapse
finally i managed to boot to download mode. i open odin to flash the stock firmware but i got a message which says that the galaxy has no pit partition
chris21rod21 said:
hello my friend. can you boot in rocovery mod or download mod?
Click to expand...
Click to collapse
R: galaxy s3 cannot turn on!!!!
Wow "i am feelin lucky" hackers are getting a sense of humor...
U shouldve understood immediatly it was a virus...if it cant find something its probably cause the virus flashed stuff on your phone. Try searching the internet for this sort of phone infection youre likely to find the "fix" immediatly..
Sent from my GT-I9300 using xda app-developers app
Read this one
http://forum.xda-developers.com/showthread.php?t=1796062
Low ship I9300 firmware for flashing with PIT. (three files firmware)
jje
re-partition failed!!
i tried to flash a pit file last night and i got a message 're-partition failed'. anyone has a clue what to do next?
Guessing you need to replace the motherboard...
Sent from my GT-I9300 using xda app-developers app
if the last firmware which was installed was the stock firmware and unrooted (i have reset the counter on the download rom) it can be replaced over the warranty?
riecardow93 said:
Guessing you need to replace the motherboard...
Click to expand...
Click to collapse
samsung galaxy s3 white screen with grey lines
panais86 said:
Hello guys.
Unfortunately my galaxy s3 cannot turn on. My phone started to freeze all the time and I got a message when i turned on that i have to wipe data because my cell phone can become unstable. Below the message it was a key which said "I am feeling lucky" :/ I tried to boot to recovery with the standard way of Home + volume + power and Android logo came on the screen like the way when I updated the firmware. When it stuck after 10 mins I turned it off and now the only thing I can see is a white screen with grey lines. nothing more nothing less.
I cannot do anything via toolkit because it cannot find the mobile...
Please help!!!!!!
Click to expand...
Click to collapse
I am facing the same problem please help me with the solution if anyone have
kailashsoni said:
I am facing the same problem please help me with the solution if anyone have
Click to expand...
Click to collapse
read the thread, solution has been given
my samsung not working
Glebun said:
read the thread, solution has been given
Click to expand...
Click to collapse
As you mentioned i could not find the solution .
Please reply me with the solution i would be thankful to you.
kailashsoni said:
As you mentioned i could not find the solution .
Please reply me with the solution i would be thankful to you.
Click to expand...
Click to collapse
Take to a service centre .
Replace motherboard .
jje

My GT-I9300 won't boot.

Hi Guys
I really need your help... This morning i picked up my phone to see what time it is but the phone did nothing.
After i remove and reinsert the battery and turn it on with the powerbutton, the phone show me this white warped screen.
Did anyone now i can do anything or its bricked ?
Thx
scarnapper said:
Hi Guys
I really need your help... This morning i picked up my phone to see what time it is but the phone did nothing.
After i remove and reinsert the battery and turn it on with the powerbutton, the phone show me this white warped screen.
Did anyone now i can do anything or its bricked ?
Thx
Click to expand...
Click to collapse
This could be the broken screen I think... You sure it does not boot?
Sent from my washing machine using xda premium
Ivyy111 said:
This could be the broken screen I think... You sure it does not boot?
Sent from my washing machine using xda premium
Click to expand...
Click to collapse
I don't think so beacause i can bring the phone into the Dowloadmode holding power + Vol. Down and Home.
Do u have another idea?
scarnapper said:
I don't think so beacause i can bring the phone into the Dowloadmode holding power + Vol. Down and Home.
Do u have another idea?
Click to expand...
Click to collapse
Try to flash the stock rom via Odin, this looks like soft brick
Sent from my washing machine using xda premium
Ivyy111 said:
Try to flash the stock rom via Odin, this looks like soft brick
Sent from my washing machine using xda premium
Click to expand...
Click to collapse
OK, Thx I will try it. U'll get the result
scarnapper said:
OK, Thx I will try it. U'll get the result
Click to expand...
Click to collapse
Sh*t, my friend I hope it's not because of the MIUI v5 3.4.19 ROM, because I had a hard-brick from the Kernel which was not safe against sudden dead syndrome on my N7100 (Note2) which uses the same SoC as the I9300...
underlines said:
Sh*t, my friend I hope it's not because of the MIUI v5 3.4.19 ROM, because I had a hard-brick from the Kernel which was not safe against sudden dead syndrome on my N7100 (Note2) which uses the same SoC as the I9300...
Click to expand...
Click to collapse
This is not sudden death, he said that he can boot into download mode...
Sent from my washing machine using xda premium
Ivyy111 said:
This is not sudden death, he said that he can boot into download mode...
Sent from my washing machine using xda premium
Click to expand...
Click to collapse
This is surely not SDS, but I said, "I hope it's not because of MIUI".
Guys guys guys..... it doesent work.. I tried with odin 3.04, 3.07, 1,85, 1,87 with and without Pit file (220).
I have this noticed:
When i bring it into download mode on the screen under Product Name: {is nothing} on my other sgs3 (new i bought it yesterday) ther is normally GT-I9300.
Does anyone have expirience in this ?
I really whant to save my old faithful SGS3....
Download mode first screen vol up .
Open Odin
Load firmware file as PDA
Connect USB cable
First box in Odin should show yellow then hit start .
Note at what point fails or take to a service centre .
jje
Solved?
scarnapper said:
Hi Guys
I really need your help... This morning i picked up my phone to see what time it is but the phone did nothing.
After i remove and reinsert the battery and turn it on with the powerbutton, the phone show me this white warped screen.
Did anyone now i can do anything or its bricked ?
Thx
Click to expand...
Click to collapse
Man, did you solve the problem? I've got the same screen... Plz help me!
Say hi to Brazil!

S3 Stuck On Samsung Logo (Sudden Death)

Hello i have a samsung s3 16gb version
i woke up in the morning looking at my phone stuck on the samsung logo tryed removeing battery and putting it back to power it on still same thing then tryed to go to recovery mode couldnt go inside so plugged it to the pc it sayed Unknown device
opened the odin to re flash rom went to download mode it didnt have Product Name on there
tryed to flash a stock rom and a multi file rom too didnt work
saw few posts on the net that there is a problem with the 16gb version of sammys phones
it has the sudden death syndrome same thing that the guy is telling on youtube
SAMSUNG GALAXY S3 SUDDEN DEATH SYNDROME FIX << (video name cant post link atm)
same thing happend to me
i have only download mode only on my phone odin detects the phone like the com #
its blue now is there a way to wipe every thing and re install every thing from scratch or is there a fix for this ****
if you had this same problem and fixed it please help me out
Thank You
There is no sds fix except new motherboard. All data is gone roo
Sent from my GT-I9300 using Tapatalk 2
rootSU said:
There is no sds fix except new motherboard. All data is gone roo
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
i will check out if samsung fixes it for me still have it below a year
so i hope they fix it i dont have huge hope cause its rooted but still thanks i thaught the same
same thing
Hawk-Tech said:
i will check out if samsung fixes it for me still have it below a year
so i hope they fix it i dont have huge hope cause its rooted but still thanks i thaught the same
Click to expand...
Click to collapse
same thing has happened to me. Do u ever fix ur phone?
two of my friends s3 also facing the same problems..
Sent from my GT-N7000 using XDA Premium 4 mobile app
What android version were you using? And for how much time time were you using your phone before SDS?

[Q] SIII bootloop and no recovery

Hey guys, i hope this wasent posted before at least if then i am to stupid to find it.
I broke the screen of my s3 and a guy in a handyshop repaired it for everything fine except my software ( Omega rom idk the version ;( ) always got into safemode. At Home i wanted to fix it myself and got in recovery mode and instaled the newest backup i got.
Now its stuck in a bootloop if I start it normaly and if i start it in recovery or download mode it shows me the samsung SIII start screen and turns back off.
I hope you can help me and thans a lot for even trying.
Factory reset? Obviously loses data
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Factory reset? Obviously loses data
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
I cant factory reset it, since it doesnt want to go in recovery mode.
Oh now I understand. So it bootloops on recovery, android and download mode?!
Sent from my GT-I9300 using Tapatalk 4
Obvious question but is the battery charged? Does it charge when switched off?
ewalkol uniting
Okey just to make things clear:
Yes it is charged.
If i start it normaly, without pressing any Buttons except to power button i get a bootloop is vibrating periodicly and i see my bootscreen forever.
If I want to get in recovery mode or download mode (volume up/down+home+power) it Shows me the Samsung sIII Screen and turns off again.
If u know anyone with a usb jig...that mite helo u get into download mode
Sent from my GT-I9300 using xda premium
If it worked fine before the screen was broken then either something else was damaged at the same time or the repair process has added something new.
If you can't get it into download mode then not a lot you can do, usb jig or repair clip might work -but only if the motherboard is undamaged..
adie1234 said:
If u know anyone with a usb jig...that mite helo u get into download mode
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
well unfortunatly not
boomboomer said:
If it worked fine before the screen was broken then either something else was damaged at the same time or the repair process has added something new.
If you can't get it into download mode then not a lot you can do, usb jig or repair clip might work -but only if the motherboard is undamaged..
Click to expand...
Click to collapse
well after the repair it always booted into safe mode but i was able to get into recovery.
Then i instaled the backup and now i cant get into recovery mode.
Bummer....a usb jug is a must for anyone messing with roms...I bought one when I purchased my s3
Sent from my GT-I9300 using xda premium

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