Issue with certain Settings? Keeps crashing and/or kicking out of app. - Nokia Lumia 920

Hi all -
Has anyone had any issue accessing the settings marked in the attached screenshot on their Lumia 920? Everytime I try to access any of the marked settings, the phone either crashes (hangs/becomes non-responsive, requiring a soft-reboot) or it kicks me back to the main settings menu after trying to load the particular setting (running dots on a blank screen for a few seconds).
Specific issues:
1. Accessories (Nokia accessories settings) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, then kicks back out main system settings menu.
2. Audio (equalizer and Dolby Headphone) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, reads "Loading", changes in 2 seconds to "Resuming" then kicks back out to the main system settings menu.
3. Display + Touch (adjust) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, then kicks back out main system settings menu.
4. calls + sms (call waiting, forwarding, and sms) - goes to a blank screen with "Loading" for 2 seconds, then errors out: "Please try again later - Sorry, your network settings aren't available right now. Please try again." with an OK box. Click the OK box kicks back to the calls setting, except the screen reads: call waiting - Sorry, blah blah. Need to hit back to get back to main system settins menu.
5. feedback to Nokia (Nokia values your opinion) - hangs the phone, requires a soft-reboot to make phone operational again.
6. Nokia Account (Setup your Nokia account) - goes to a blank screen with "Gathering your options" for 2 seconds, then errors out: "Network problem - we couldn't complete that operation. Please try again later." with an OK box. Clicking the OK box kicks back out to the main system settings menu.
7. Extras + info - this was the same as Accessories (above). Received/downloaded/installed an updatte for "extras" from Nokia this morning - and it now loads with the Policies and Agreements as well as at the version number/enhancements, etc.
Any insight/help would be much appreciated. I have not attempted a full reset - it's a PITA to get everything set up on the phone again, and i'd rather not do it if there's an option not to.
Thanks in advance for everyone's help.

dhafiz said:
Hi all -
Has anyone had any issue accessing the settings marked in the attached screenshot on their Lumia 920? Everytime I try to access any of the marked settings, the phone either crashes (hangs/becomes non-responsive, requiring a soft-reboot) or it kicks me back to the main settings menu after trying to load the particular setting (running dots on a blank screen for a few seconds).
Specific issues:
1. Accessories (Nokia accessories settings) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, then kicks back out main system settings menu.
2. Audio (equalizer and Dolby Headphone) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, reads "Loading", changes in 2 seconds to "Resuming" then kicks back out to the main system settings menu.
3. Display + Touch (adjust) - doesn't open the sub-settings menu; running dots on a blank screen for a few seconds, then kicks back out main system settings menu.
4. calls + sms (call waiting, forwarding, and sms) - goes to a blank screen with "Loading" for 2 seconds, then errors out: "Please try again later - Sorry, your network settings aren't available right now. Please try again." with an OK box. Click the OK box kicks back to the calls setting, except the screen reads: call waiting - Sorry, blah blah. Need to hit back to get back to main system settins menu.
5. feedback to Nokia (Nokia values your opinion) - hangs the phone, requires a soft-reboot to make phone operational again.
6. Nokia Account (Setup your Nokia account) - goes to a blank screen with "Gathering your options" for 2 seconds, then errors out: "Network problem - we couldn't complete that operation. Please try again later." with an OK box. Clicking the OK box kicks back out to the main system settings menu.
7. Extras + info - this was the same as Accessories (above). Received/downloaded/installed an updatte for "extras" from Nokia this morning - and it now loads with the Policies and Agreements as well as at the version number/enhancements, etc.
Any insight/help would be much appreciated. I have not attempted a full reset - it's a PITA to get everything set up on the phone again, and i'd rather not do it if there's an option not to.
Thanks in advance for everyone's help.
Click to expand...
Click to collapse
I'm not prepared to speak to the scenario's causing you problems, but I have not experienced it myself. I would like to ask about your PITA comment. Have you tried the backup scenario with Windows Phone? It works fairly well. Though it does not save game data or music, it does recognize all apps and settings, and reinstalls those apps once you supply any required passwords. To me, the biggest PITA is the lack of Screen saving. But with the apps installed for me, arranging the screen is not that bad.

I had the exact same issue and I reset the phone and started again - this time with no issues however I did not do the restore once I reset the phone just incase it copied the bug back again. Done everything from scratch and no issues.

alodar1 said:
I'm not prepared to speak to the scenario's causing you problems, but I have not experienced it myself. I would like to ask about your PITA comment. Have you tried the backup scenario with Windows Phone? It works fairly well. Though it does not save game data or music, it does recognize all apps and settings, and reinstalls those apps once you supply any required passwords. To me, the biggest PITA is the lack of Screen saving. But with the apps installed for me, arranging the screen is not that bad.
Click to expand...
Click to collapse
Good point, I have not tried the back-up scenario, for the same reason as the previous poster mentioned - I was worried about the bug replicating itself on the restore, and then I'd be stuck with having to set up all the apps, etc. Which it sounds like I'll have to do anyway, it seems, since that's the next logical step.
Thanks for your comments/replies. Much appreciated.

Related

Starting phone from standy in landscape mode

So I have a habit of sliding the phone open and then pressing the hardware messaging key, and no matter what, it never seems to work. I press the button, and Ill see the today screen, but no messaging window. I have to slide it back closed and open again and everything sorts itself out.
I've tried looking, but haven't seen anyone complain about this particular problem. Anyone else fret about this? any solutions?
no one has this problem?
Similar
I find my X01HT in landscape mode when i wake him um with the "on" button, and have to wait for it to "think" a litle bit to obey me, while that, if I try to push any command he will go crazy and the image will stay locked in the last scene and will not get actualized... Kind of annoying thing, using black Satin... But i'll try schaps now to see if that goes away...
http://forum.xda-developers.com/showthread.php?p=1504436&posted=1#post1504436
V
Im on WM5.
Vijay, I don't want to disable orientation permanently. Just sometimes, I want to start messaging, so in stanby mode itself, ill open and start it up. thats what confuses the 8525, thats all. I have to close the phone, and then slide it open again for it to regain consciousness!
Its no biggie, but i was just wondering if any1 else had a similar issue.
FINALLY... WHAT YOU HAVE ALL BEEN WAITING FOR
Originally posted from here
shlomki said:
I've come to notice that no one REALLY knew how to fully disable screen rotation on WM devices.
Some offered 3rd party apps to get the job done, some only knew how to disable automatic rotation, but when the device went into standby and woke up again - the screen rotated back. So that didnt really work.
So if you're as desperate as i was about screen rotation,
this is what you need to do:
1. Get dotfred's free taskmanager HERE, and run it.
2. Go to "Devices" tab, and look for "MIS1:" device (oem_misc.dll)
3. Long-Tap on it, and tap on "Stop"
4. Long-Tap on it again, and now choose "Set Manual"
5. Go to "Notifications" tab, and look for "Notifications\NamedEvents\VCPowerWakeupEvent"
6. Tap on it to make it selected
7. Disable it
(In dotfred's taskmanager, there should be a button for disabling it, but for some reason some devices couldn't see the button icons, although the buttons are still clickable. Under the notifications list there is an empty light-blue line - the buttons are there, eventough you can't see them.
The disable buttons is somewhere i the middle of that light-blue line, just tap the center until a message box popps up and asks if you'd like to disable this notification - Tap on yes.)​All those steps are a one time deal - they stick even after an SR.
This has been tested on htc universal and works great.
The screen will keep its orientation even if you flip your screen, take out your built in keyboard, or turn the device off and back on.
The only time your screen will revert back to the original orientation is when you soft reset your device.
Hope this helps
Click to expand...
Click to collapse

keyboard/landscape screen problem

I have an alltel version of the touch pro, when I open the keyboard (physical) and switch to the landscape view, some strange problems happen with several applications. Using calendar, contacts, the I beam appears but nothing is seen in the dialogue box until moving to the next box. Also, when opening the menue, the selected item shown no text, just a single - until another item is selected. Replaced the phone and applied a full backup at which point the same behavior apperard on the new phone. Erased all data on old phone and behavior disappeared. Short of reseting the new phone, what registry entry or setting would modify this behavior?
Any help would be appreciated
doug_h
YOu need to turn cleartype off in landscape.
That worked, something so simple.
Thanks................doug_h

[PLEASE STICKY] Droid Incredible 4G LTE Tips and Tricks

There are some interesting tips and tricks for this phone, and some observations I've made. This is definitely not a complete list, I just wanted to put some things that keep popping up in various threads into one central place.
TIPS:
Buy a screen protector and case! You will significantly increase the longevity of your phone.
When you're not using it, turn off Wi-Fi, 4G, and GPS. It will improve your battery life significantly.
If using the stock messaging app, you can improve load time and performance by limiting the number of messages saved in Messages -> Settings -> General -> Delete old messages.
Under Settings -> Developer options, there are several options which can improve performance on your phone, such as reducing transition time, enabling GPU rendering, and destroying background activities.
For those of you who came from Sense 1.0, you can now backup and restore your dictionary and messages to the SD card.
Messages: Messages -> 3 Dot -> Back up SMS
Dictionary: Settings -> Language and keyboard -> HTC Sense Input -> Personal dictionary -> Sync personal dictionary
TRICKS:
Disable bloatware while on stock: To disable any apps which you are forced to have on your phone but you don't use, go to Settings -> Apps, and go to each app you don't want, uninstall updates if it has any, then click Disable.
Safe mode: Restart your phone, hold volume down starting from when the screen first goes dark until the OS is loaded. If done successfully, you will see the words 'Safe mode' in the bottom of your screen.
EPST: Dial ##778 on your phone and edit developer options and programming codes. You can seriously screw up your phone if you don't know what you're doing, so proceed with caution.
Change number of home screens: Touch your home button twice. A display of all your home screens at the same time will appear.
To remove screens, long-press any screens you no longer want (you have to leave your primary screen with the small picture of the house on it), and drag it to the top to 'Remove'.
To add more panels when you have less than 7, which is the maximum, touch 'Add Panel' at the top. You can rearrange these to any order you wish.
HBOOT: To access HBOOT, turn off Fast boot in Settings -> Power, hold your power button, hit 'Restart', and when the capacitive buttons at the bottom turn off, hold the Volume Down button until it loads HBOOT.
Quickly change all sounds: You can quickly change all ringtones, notifications, and alarms by going to Settings -> Personalize -> Sound tab at the bottom.
Global phone: To enable Global phone mode, go to Settings -> Call, and change Preferred Network to Global.
OBSERVATIONS:
As with every phone model, every individual unit is not created equal. You will encounter a problem with your phone, most likely one easily rectified once we get root. You might have slow Wi-Fi, an imperfectly-fitting case, or any number of things. If it's a hardware issue, you will likely discover it before your 14 day exchange period is up. Don't be afraid to exchange it! If it's software-related, wait for root and we'll see what can be done.
Some things that were handled by the OS in previous iterations has to be done manually now, such as automatically deleting blank pictures from the Gallery app that were deleted with a file explorer or on the computer. It can be a nuisance, but without root, we can't change anything right now.
Suggestions to this list are welcome. Some things some of us take for granted are great additions to this list for the uninitiated.
Stupid question but how to turn off 4g?
Sent from my ADR6410LVW using Tapatalk 2
devinhfox said:
Stupid question but how to turn off 4g?
Sent from my ADR6410LVW using Tapatalk 2
Click to expand...
Click to collapse
There are multiple ways. I prefer adding the one-click Widget to my farthest right home screen (I reduced mine down to 3 screens, which I'm going to add to the main post how to do), accessed by long-pressing an empty location on a home screen, Widgets tab -> Settings (HTC) -> Mobile Network. You can also access the on/off switch via the pull-down tab (or via the app drawer) -> Settings -> Mobile Network on/off.
If you want to only turn off 4G and leave 3G on, you can download 4G Toggle and change the setting to 'CDMA only'. This still saves battery while allowing you access to the mobile network at slower speeds.
I updated the list again. How did these two posts get to page 4? Ridiculous.

Tips and Tricks

Post any Tips and Tricks you may know of for the Sony Z3v D6708 model.
I f the phone won't shut down or gets stuck -- open Sim card door, press the off button hidden there (above Sim slot) to shut down phone with a small object, something not sharp.
Settings -> Wi-Fi -> Advanced -> Toggle everything off by "Wi-Fi Optimization.
Turn on NFC and Bluetooth only when needed as it drains battery.
Now my list of apps I've disabled...
Amazon
Amazon app suite
Amazon Kindle
Amazon Music
Amazon Appstore
Audible
Black Hole
Bubbles
Caller ID
Cloud
Enchanted Forest
FamilyBase Companion
Gmail (I use Cloudmagic)
Google Korean Keyboard (include Chinese if you don't use Chinese either)
Google Play Books
Google Play Games
Google Play Movies & TV
Google Play Music
Google Play Newsstand
IMDb
Isis Wallet
Message+
My Infozone
News & Weather
NFL Mobile
Phase Beam
Pico TTS
Podcast
Slacker Radio
TalkBack
TV Launcher
Verizon Location Agent
Verizon Support & Protection
VZ Navigator
Wikipedia Extension
Wireless Emergency Alerts
Xperia Social Engine Sharing
Xperia with Twitter
Youtube karaoke extension
I'd disable the Email app, but there were frequent popups telling me is crashes. So I just leave it enabled. This as as far as I can think on the top of my head. xP
GigaSPX said:
Now my list of apps I've disabled...
Amazon
Amazon app suite
Snip
Click to expand...
Click to collapse
Can we get a thread started dedicated to finding the apps safe to disable? This list is a good start for that.
Isn't the verizon locator agent the cell network location system? Or is it purely spyware...
Wish I knew what some of those more obscure apps actually did.
Marine6680 said:
Can we get a thread started dedicated to finding the apps safe to disable? This list is a good start for that.
Isn't the verizon locator agent the cell network location system? Or is it purely spyware...
Wish I knew what some of those more obscure apps actually did.
Click to expand...
Click to collapse
Seconded on the locator agent, among other nebulous apps.
Maybe killing Wireless Emergency Alerts isn't a great idea? Those are the weather, amber, and presidential emergency notifications.
I've already disabled most of them, I wasn't really sure what else I could disable without screwing something up. Thanks for the list, I will do more tonight.
Sent from my ghost white Z3!
Marine6680 said:
Can we get a thread started dedicated to finding the apps safe to disable? This list is a good start for that.
Isn't the verizon locator agent the cell network location system? Or is it purely spyware...
Wish I knew what some of those more obscure apps actually did.
Click to expand...
Click to collapse
I could go ahead and open up another thread since we're now free to post more to expand this new forum of ours.
Stormwing said:
Seconded on the locator agent, among other nebulous apps.
Maybe killing Wireless Emergency Alerts isn't a great idea? Those are the weather, amber, and presidential emergency notifications.
Click to expand...
Click to collapse
Eh, when there's a giant tornado coming, I'm pretty sure I'll know what's coming when I see one. LOL
Jk, the real reason is the Amber alerts. Several times I've been alerted for a situation that occurs in a driving distance that's 6-8 hours away from me at 3 in the morning. What kind of BS is this? >_>
GigaSPX said:
I could go ahead and open up another thread since we're now free to post more to expand this new forum of ours.
Eh, when there's a giant tornado coming, I'm pretty sure I'll know what's coming when I see one. LOL
Jk, the real reason is the Amber alerts. Several times I've been alerted for a situation that occurs in a driving distance that's 6-8 hours away from me at 3 in the morning. What kind of BS is this? >_>
Click to expand...
Click to collapse
You can disable amber alerts in the wireless emergency app.
If anyone else wants to know, our phones can do double tap to wake the screen to reduce wear on the power button. A feature most phones have to get root to add.
And if anyone is taking underwater photography, don't forget to enable No Touch to prevent the screen from spazzing out during your shoots.
Copy number from phone log
Copying number from log is a two step process here. Long press and choose "edit before call" then you can copy it
Try the slow speech effect in call settings. It's amazing tech and sometimes really helpful when dealing with people that talk too fast. There is an article about it here...
http://www.androidheadlines.com/201...low-talk-feature-slow-speech-voice-calls.html
Sent from my D6708 using XDA Premium 4 mobile app
Starting the camera app from the short cut options (camera key or from lock screen) resets any setting or mode that was previously active. To keep your settings active don't use these shortcuts.
nateperro said:
Starting the camera app from the short cut options (camera key or from lock screen) resets any setting or mode that was previously active. To keep your settings active don't use these shortcuts.
Click to expand...
Click to collapse
Nice tip! I've noticed it always starts one way or another depending where I'm coming from. Right now I'm seeing there's about 4 ways to activate camera.
1. From physical shutter button
2. From lockscreen
3. From Camera app in app drawer or home screen
4. From the Camera widget (not including the other downloaded camera features)
Obviously 1 and 2 is advised not to reset, but the latter two is then what you should use to activate the previous settings.
GigaSPX said:
Nice tip! I've noticed it always starts one way or another depending where I'm coming from. Right now I'm seeing there's about 4 ways to activate camera.
1. From physical shutter button
2. From lockscreen
3. From Camera app in app drawer or home screen
4. From the Camera widget (not including the other downloaded camera features)
Obviously 1 and 2 is advised not to reset, but the latter two is then what you should use to activate the previous settings.
Click to expand...
Click to collapse
Now that I understand this camera feature I actually find it useful. Sometimes I want to fire off a quick shot using the short cut to start the camera in SA (superior auto mode) as I don't have time to check settings. Other times it takes a double tap unlock and then selection of the camera app to keep previous settings when I know I have time to think about the shot. [emoji4]
Power the Device Up in Safe Mode - Sony Xperia® Z3v
[Device-Specific Instructions]
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze/reset / run slow. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.
An alternate method is available if the device can be powered on and is responsive.
With the device powered off, simultaneously press and hold the Power button and the Volume down button (located on the right edge of the device ) until the Sony screen appears then release.
From the System Recovery screen, select Safe mode.
Note Utilize the Volume buttons to navigate and the Power button to select.
Note Allow approximately 1 minute for the device to reboot.
Note Once rebooted, 'Safe mode' appears in the lower-left corner of the screen.
Note Notes:
With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem
______________________________________________________________________________________________________
Clearing an Application's Cache / Data:
NOTE: Assuming that one of your applications isn't working properly then you may be able to fix this by clearing the app's cache or data. WARNING! Clearing an application's data will result in the removal of all personal information stored within the app. This includes login and credit card information, profiles, saved games, settings, high scores etc. It's recommended that you first try clearing the cache in order to prevent unwanted file deletion.
Tap "Apps" while viewing the home screen
Access the "Settings" menu and scroll to "Device"
Tap "Apps" and access the "All" or "Downloaded" screens
Select the desired application and tap "Clear cache"
If the method above didn’t help, tap "Clear data" too and press "OK" to confirm
Clearing the Phone's Cache Partition:
NOTE: In case your smartphone is not working as intended, it crashes, freezes etc. then you may consider master resetting it. However, you can also try solving these problems without losing personal data caused by a factory reset. To do so, try clearing the phone's cache partition as explained below:
With your smartphone turned on, press and hold the "Power" and "Volume Up" buttons
Wait for the screen to turn off and for the smartphone to vibrate three times
Once that's done, release all buttons
The cache partition should now be wiped. Press the "Power" key to turn on the smartphone as you normally would
NOTE: If clearing the phone's cache partition hasn't solved the problem, then you might want to master reset your phone. To learn how you can master reset the Sony Xperia Z3V, click the link
Enter Safe Mode and Uninstall an App:
NOTE: If you've installed an application that causes issues on your phone and prevents you from removing it as it runs processes in the background, then you can easily dispose of the app by first rebooting your phone in safe mode. In this mode, all third party applications are disabled.
With your smartphone turned on, press and hold the "Power" button
Tap and hold the "Power off" option
At the Safe Mode prompt, tap "OK" and wait for your smartphone to reboot
Once your phone restarts, a "Safe Mode" message should be present in the lower-left corner of the screen
To remove an app, tap "Apps" while viewing the home screen
Go to "Settings"
Swipe to "Device" and tap "Apps"
Scroll to the "Downloaded" screen and select the application you wish to remove
Tap "Uninstall" and press "OK" to confirm
Read more: http://verizonforums.com/threads/so...che-reboot-in-safe-mode.363259/#ixzz3PUePFP00
In case of emergency when your phone freezes and all else is unresponsive
A couple days ago, I was playing asphalt 8 and my phone froze when I tried exiting the game. My power button just pinged the notification ringtone, my camera button played the Cybershot sound but didn't change screen, and I couldn't pick up calls despite my ringtone playing. I thought my last resort somehow was to either wait for the phone to die (sure, waiting 2-3 days is definitely an option here due to battery life greatness, pfft) or use Android Device Manager and factory reset.
Unfortunately I went with the latter and then found out this one incredible tip: a hard reset button. I never knew such a thing existed for our phones and I would like to inform all new users of it too. This is thanks to @jhwookie for the info.
Tlr, there's a slightly brown button found inside the SIM compartment. Grab something such as a toothpick to press and hold onto the button for a few seconds, and voila. The phone will be hard reset to where you were previously.
GigaSPX said:
A couple days ago, I was playing asphalt 8 and my phone froze when I tried exiting the game. My power button just pinged the notification ringtone, my camera button played the Cybershot sound but didn't change screen, and I couldn't pick up calls despite my ringtone playing. I thought my last resort somehow was to either wait for the phone to die (sure, waiting 2-3 days is definitely an option here due to battery life greatness, pfft) or use Android Device Manager and factory reset.
Unfortunately I went with the latter and then found out this one incredible tip: a hard reset button. I never knew such a thing existed for our phones and I would like to inform all new users of it too. This is thanks to @jhwookie for the info.
Tlr, there's a slightly brown button found inside the SIM compartment. Grab something such as a toothpick to press and hold onto the button for a few seconds, and voila. The phone will be hard reset to where you were previously.
Click to expand...
Click to collapse
Thanks for elaborating further I had mentioned this in OG post.
To make the phone appear faster go to Settings>System>About phone>tap Build number several times till you get Developer options>Drawing>Window animation scale>off,Transition animation scale>off, Animation duration scale>off, x1 is default and x.5 works well too, I prefer "off", don't like animations.
YMMV
1linuxfreak said:
To make the phone appear faster go to Settings>System>About phone>tap Build number several times till you get Developer options>Drawing>Window animation scale>off,Transition animation scale>off, Animation duration scale>off, x1 is default and x.5 works well too, I prefer "off", don't like animations.
YMMV
Click to expand...
Click to collapse
THat's good advice for most devices. Smooths out the transitions.
If you guys go into Settings -> Data Usage, you can see which apps is draining the most data. If you want to restrict its background data, select the specified app, and scroll to the bottom to enable the checkbox.
If any of you guys have Snapchat installed, I highly recommend it since it's been noted it takes way too much data since its January 27th update.
Creating new folders in Sony Album
I find that Album isn't completely intuitive when it comes to creating a new Folder to help organize all your pictures. Here's how:
1. From the Album app, swipe from the left side of the screen to open the menu and select "Folders"
2. Open the folder where the picture is currently
3. Find the photo you want to move and long press on it
4. Click on the menu button on the top right of the screen (3 dots), then select "Move to"
5. Click on the plus (+) on the top bar to create a new Folder
6. Name your new Folder and select whether you want it on the SD Card or in Internal Memory

Rescuing from a faulty/malicious app black fullscreen takeover

Hello. So strange. A friend's HTC U11 Android phone boots up normally and just as the UI starts to load in, the entire screen is taken over by nothing but black. Tapping on the screen unveils a white dot where the tap is occurring (I'm wondering if they messed with Developer options and caused this?). The hard buttons still work. It operates in the background. Swiping down from the top edge doesn't work. Opening the task viewer doesn't work -- you can't do anything. Pressing and holding the power button does bring up the restart/power off pop-up. Gestures work (tried three-point multi-touch swipe downwards and a permissions request for HTC Connect popped up). These pop-ups happen over the black fullscreen. Other than those, nothing works.
For the split second that it loads the UI upon boot-up, I've tried quickly swiping down from the top and tapping on the Settings gear icon, however even though it goes into Settings the black fullscreen takes over just the same.
Tried wiping cache. Tried booting under "Safe Mode" -- nothing helps.
Now, the phone is not rooted, and it's set up with encrypted unlock at boot-up, so that makes things even trickier. Perhaps there's a way to install some sort of app that clears startup apps/services from Google Play remotely using a desktop computer on the account? Or it won't work until the app is first opened on the phone right? Maybe TeamViewer Mobile somehow and see if the phone's screen shows up on the connecting PC?
Tried plugging in a USB keyboard/mouse. I see the mouse cursor move around on-screen. Tried different keyboard shortcut combinations and nothing seemed to work. Any ideas in terms of keyboard shortcuts I should try?
Any ideas on how to salvage the data without losing it by rooting the bootloader? It won't respond to ADB. HTC Sync Manager doesn't see it either.

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