Restore S3 for replacement - Galaxy S III Q&A, Help & Troubleshooting

Hey guys!
Is there a proper way of restoring the s3 so that I can send it back for a replacement?
I know I can flash the stock rom, but what about the flash counter? Or anything else?
Thank you!
Sent from my GT-I9300 using xda app-developers app
EDIT: ok, i;ve tried triangle away app, and it works, I now have 0 counter and official status. But is this and flashing the stock rom enough?

b0gd4n said:
Hey guys!
Is there a proper way of restoring the s3 so that I can send it back for a replacement?
I know I can flash the stock rom, but what about the flash counter? Or anything else?
Thank you!
Sent from my GT-I9300 using xda app-developers app
EDIT: ok, i;ve tried triangle away app, and it works, I now have 0 counter and official status. But is this and flashing the stock rom enough?
Click to expand...
Click to collapse
As far as I remember from other threats you have to have "original status" and the flash counter "0". In addition double check if you got any "root" apps on your S3 or sdcard just in case.

chrismast said:
As far as I remember from other threats you have to have "original status" and the flash counter "0". In addition double check if you got any "root" apps on your S3 or sdcard just in case.
Click to expand...
Click to collapse
Well yeah. I am going to flash the stock rom, reset the counter and reset to factory settings and format everything before sending it back.
But besides that, do I need to do anything else? Is there a chance that the replacement might get refused?
Thanks!

Yes. These are enough.
Sent from my GT-I9300 using xda premium

run triangle away
Flash stock Rom
Factory reset
All should be normal after those three steps

cool.
thanks guys!

Related

Question about return

Hey guys. I just got my replacement phone from ATT mailed in since my old one's power button broke. I have a few questions about getting it back to stock AND doing so to reset my flash counter ( its at 1 now and i dont want them to void my warranty and make me pay for it :/) As of now, i do not have a jig, but one is one the way.
first off i had planned on flashing 4.0.3 and installing triangle away. i was told that this would get rid of the yellow triangle AND reset the flash counter. Will this work?
Next, does flashing back to stock through odin/heimdall readd to the flash counter where it'd go back to 1? if so, is there a way back to stock and be unrooted without increasing the flash counter
I'm also assuming doing a master clear will not increase it, as i dont want them to send them my data.
I would really appreciate some help. Thanks in advance
UPDATE: The triangle away worked successfully and flashing via odin kept the count at 0 as i thought. My new problem is when i booted up after going back to stock, i get a bootloop at the att logo. Anyone have any alternative links to getting to a nonroot version of samsung stock?
h0ckey10 said:
Hey guys. I just got my replacement phone from ATT mailed in since my old one's power button broke. I have a few questions about getting it back to stock AND doing so to reset my flash counter ( its at 1 now and i dont want them to void my warranty and make me pay for it :/) As of now, i do not have a jig, but one is one the way.
first off i had planned on flashing 4.0.3 and installing triangle away. i was told that this would get rid of the yellow triangle AND reset the flash counter. Will this work?
Next, does flashing back to stock through odin/heimdall readd to the flash counter where it'd go back to 1? if so, is there a way back to stock and be unrooted without increasing the flash counter
I'm also assuming doing a master clear will not increase it, as i dont want them to send them my data.
I would really appreciate some help. Thanks in advance
UPDATE: The triangle away worked successfully and flashing via odin kept the count at 0 as i thought. My new problem is when i booted up after going back to stock, i get a bootloop at the att logo. Anyone have any alternative links to getting to a nonroot version of samsung stock?
Click to expand...
Click to collapse
I think someone in another thread said booting into 3e recovery and clearing cache and dalvik will get you sorted.
Sent from my SGH-I777 using XDA
dandrumheller said:
I think someone in another thread said booting into 3e recovery and clearing cache and dalvik will get you sorted.
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
I'll get back to you on that, thanks
Sent from my SGH-I777 using xda premium
UPDATE: Im not sure whether that will work because as i mentioned my power button is broken and i cant select any 3e options.
Would a master clear do the trick?
Sent from my SGH-I777 using xda premium
Nvm disregard that
h0ckey10 said:
I'll get back to you on that, thanks
Sent from my SGH-I777 using xda premium
UPDATE: Im not sure whether that will work because as i mentioned my power button is broken and i cant select any 3e options.
Click to expand...
Click to collapse
Crap, didn't think of that...sorry
Sent from my SGH-I777 using XDA
dandrumheller said:
Crap, didn't think of that...sorry
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
Appreciate the effort. If anyone else has suggestions I'm all ears. Otherwise they're getting a bootlooping phone
Sent from my SGH-I777 using xda premium
h0ckey10 said:
Appreciate the effort. If anyone else has suggestions I'm all ears. Otherwise they're getting a bootlooping phone
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
It would be worth a try... go the the Download Repository and flash the I777UCKH7-CL503881 Stock Binaries package which contains cache.img and hidden.img. It also contains the bootloaders and param but you shouldn't have to worry too much about that. That might allow your phone to boot.
creepyncrawly said:
It would be worth a try... go the the Download Repository and flash the I777UCKH7-CL503881 Stock Binaries package which contains cache.img and hidden.img. It also contains the bootloaders and param but you shouldn't have to worry too much about that. That might allow your phone to boot.
Click to expand...
Click to collapse
Nope still bootloops. Thanks though
Sent from my SGH-I777 using xda premium
If anyone has any other suggestions I'm all ears. I'm going to package the phone today and send it out tmrw
Sent from my SGH-I777 using xda premium

Reset flash counter (can't install triangle away)

Hi
I have a SIII, international version. My touch screen is not responding (hardware problem), but is displaying everything. System is working, hard and soft buttons also.
I want to send it in service, BUT, I had it rooted. Found my stock rom from my region, flash it with Odin, got rid of the root but I can't reset the flash counter. I can't install triangle away without touch working.
I don't know either if after flash the usb debugging is on or not, for using ADB (if it works). I am guessing is not.
Any ideas ?
Your supposed to use triangle away before flashing firmware you need root
Sent from my GT-I9300 using xda premium
yldlj said:
Your supposed to use triangle away before flashing firmware you need root
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I know that now. But even if I can use odin + CF to root it again, I still can not use triangle away.
Question, how I get rid of root CW+root after reseting (asuming I'll find a way), flashing again will not increase the counter ?
rsndetre said:
I know that now. But even if I can use odin + CF to root it again, I still can not use triangle away.
Question, how I get rid of root CW+root after reseting (asuming I'll find a way), flashing again will not increase the counter ?
Click to expand...
Click to collapse
Every flash of custom roms/kernels from your your pc to the phone will raise the flash counter. Only flashes done with/on the phone don`t raise the counter. Unroot it , send it in and cross your fingers. Try doing a factory reset after unrooting. I once sent in a rooted and bricked I9000 and it got repaired under warranty.
FLashing stock firmware will not increase your counter
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yldlj said:
FLashing stock firmware will not increase your counter
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Flashing signed stock firmware will not increase your counter
Sent from my GT-I9300 using xda premium
jamie2002uk said:
Flashing signed stock firmware will not increase your counter
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Ok, what about the original problem ? I can root the phone, np, but how to run triangle away on it, without touch working ?
Edit: any other way to enable usb debugging, like from recovery ?
Use a USB-OTG cable and attach a USB mouse to it. Very bad replacement for touchscreens but should get the stuff done
d4fseeker said:
Use a USB-OTG cable and attach a USB mouse to it. Very bad replacement for touchscreens but should get the stuff done
Click to expand...
Click to collapse
Good idea. Thanks.

Going back to my stock ROM and kernel

Hi guys, i'm going to sell my galaxy s2 and the buyer want it all stock. I'm using the cm10 ROM on it. I've already downloaded the factory stock firmware on sammobile.com. Until there everything was ok, but now I'm not sure about the way to flash the stock firmware. Should I flash it by clockworkmod, as the customs Roms I've flashed before? Or should I flash it by Odin, like an unrooted phone?
Since now, thanks a lot for your help
Sent from my Nexus 7 using xda app-developers app
Flash it via Odin as PDA
Then wipe all in recovery
Sent from my GT-I9100 using xda app-developers app
when doing this, will the yellow triangle go away, phone get unrooted, and flash counter reset to 0?
cus im sure the buyer would want any avaliable warranty back aswell.
It would probably be good to reset counter before flashing, maybe with Triangleaway. Once i flashed original rom over custom with MobileOdin. Everything went well.
Sent from my GT-I9100 using xda premium
aliendna99 said:
when doing this, will the yellow triangle go away, phone get unrooted, and flash counter reset to 0?
cus im sure the buyer would want any avaliable warranty back aswell.
Click to expand...
Click to collapse
No, to reset counter and remove triangle you can do it either with a usb jig or by downloading chainfire app "triangle away" (Search it on the play store")
aliendna99 said:
when doing this, will the yellow triangle go away, phone get unrooted, and flash counter reset to 0?
cus im sure the buyer would want any avaliable warranty back aswell.
Click to expand...
Click to collapse
When u're flashing samsung stocks it'll does full wipe include rom itself, kernel, root, user data & caches then turn all to factory value. So don't even too worries about all u said above. But it worth to use stock 4.0.3 & avoid stock 4.0.4 in case to avoid emmc superbrick bug if u still doubt about advancing..
Sent from my GT-I9100 using xda app-developers app
If you flash a "samsung official rom" it will take the triangle away but it does not reset the counter.
I have flashed CM9 CM10 and 2.3 stock , 4.0 stock a few times and my count is at 7, each time i flash stock the triangle goes away but the counter keeps counting.

[Q] Taking my SGSII to repair, help please!

Hello my friends, I got the infamous black spot in my camera and now I need to take my SGS II to service center.
I know I have to restore the Original ROM and kernel (and firmware?) but I don't what folders and files have to be in the internal memory and what folders and files have to be removed in order to erase any clue of phone customization/rooting.
I will appreciate your help. Thank you in advanced!
:cyclops:
First use triangle away to reset the flash counter if you're on ICS. The download the official firmware for your region from sammobile.com and flash it via Odin and you should be good to go. This should be enough. But just to be safe you can restore to factory settings from the Settings menu once you're back on stock. That'll delete all files etc from the phone. (Not necessary IMO)
Good luck.
Sent from my GT-I9100 using xda app-developers app
HAXTREME said:
First use triangle away to reset the flash counter if you're on ICS. The download the official firmware for your region from sammobile.com and flash it via Odin and you should be good to go. This should be enough. But just to be safe you can restore to factory settings from the Settings menu once you're back on stock. That'll delete all files etc from the phone. (Not necessary IMO)
Good luck.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Thank you for you reply.
I'm using JellyBean (ParanoidAndroid 2.52) can I still use trhe Triangle away?
So can I delete ALL the file in the internal memory without any risk of brick or stuff like that? Or which files I have to keep?
Thank you again!
opticon107 said:
Thank you for you reply.
I'm using JellyBean (ParanoidAndroid 2.52) can I still use trhe Triangle away?
So can I delete ALL the file in the internal memory without any risk of brick or stuff like that? Or which files I have to keep?
Thank you again!
Click to expand...
Click to collapse
Yes you can use triangle away.
To the best of my knowledgde, if you factory reset the phone from the settings menu once on stock, it'll delete everything. Apps, contacts, data etc bringing the phone back to how it was the first time you bought it. So the necessary files will remain.
But like I said..factory reset from the settings menu and NOT wiping in stock recovery. If possible, use 4.0.3 instead of 4.0.4. I'm sure you're aware of the emmc brickbug. Why risk it eh?
Good luck.
Sent from my GT-I9100 using xda app-developers app
HAXTREME said:
Yes you can use triangle away.
To the best of my knowledgde, if you factory reset the phone from the settings menu once on stock, it'll delete everything. Apps, contacts, data etc bringing the phone back to how it was the first time you bought it. So the necessary files will remain.
But like I said..factory reset from the settings menu and NOT wiping in stock recovery. If possible, use 4.0.3 instead of 4.0.4. I'm sure you're aware of the emmc brickbug. Why risk it eh?
Good luck.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I know nothing about the emmc brickbug, what's that ?
After I do everything you said I still have to build a JIG to reset the binary counter, right? Otherwise my carrier company will cry cuz I put a custom ROM in my cellphone. Or they don't watch the binary counter when checking my phone? Remember this is a camera Hardware issue...
opticon107 said:
I know nothing about the emmc brickbug, what's that ?
After I do everything you said I still have to build a JIG to reset the binary counter, right? Otherwise my carrier company will cry cuz I put a custom ROM in my cellphone. Or they don't watch the binary counter when checking my phone? Remember this is a camera Hardware issue...
Click to expand...
Click to collapse
Then I suggest you search for information about it. Its all over this forum.
I don't know what Samsung checks while servicing the phone. But using triangle away resets the binary counter the same way the jig does. The jig works on GB, TriangleAway on ICS.
Sent from my GT-I9100 using xda app-developers app

[Q] Flash counter

Hi everyone. Is is true that there is a flash counter on the S3? So even if I flash a stock rom (which i did) with Odin, it'll still increase and so I wont be able to use warranty if i ever need to?
I don't plan to root my phone, and i just used a different stock rom because my old one had the freezing-bug that happens a lot lately, so what do i have to do in case i ever have the need to send the cell to repair?
Thanks in advance.
it's true.
no, stock roms don't increase it
tharghan said:
Hi everyone. Is is true that there is a flash counter on the S3? So even if I flash a stock rom (which i did) with Odin, it'll still increase and so I wont be able to use warranty if i ever need to?
I don't plan to root my phone, and i just used a different stock rom because my old one had the freezing-bug that happens a lot lately, so what do i have to do in case i ever have the need to send the cell to repair?
Thanks in advance.
Click to expand...
Click to collapse
Try reading the basic faqs and guides and the return phone for warranty guide .
jje
Glebun said:
it's true.
no, stock roms don't increase it
Click to expand...
Click to collapse
You totally sure about this?
Thanks again...
I hope this is the right topic and I tried to find my problem but I couldn't.
While ago I had CWM flashed and Cm 10.1 running. Then there was some problem with my kernel so it kept freezing 1-5 minutes after boot. So I reflashed Samsungs ROM and it worked again. Then I flashed CWM again and tried to reset the flash counter using Triangle Away. It worked but always went back to one after reboot. So I installed CM 10.1 again and tried again and same problem.
When I had CM 10.1 installed first it worked perfectly. I could flash CWM and it wouldn't increase the counter.
I just flashed it again and tried to reset it again, but still the same problem. Do you guys have any idea what to do?
Thanks in advance
you have to be stock for it to be zero. CWM is not stock
Simple procedure
Run triangle away
Flash stock Rom
Enter recovery and factory reset (wipes data and internal sd)
Glebun said:
you have to be stock for it to be zero. CWM is not stock
Click to expand...
Click to collapse
But the thing is I got it to zero on CWM as well
Okay so basically I'm just holding on and leave it like this since I don't need my warranty right now and if I need it I'm running Triangle Away and then flash Stock.
I still think it's weird because it worked a couple days ago.
Sent from my GT-I9300 using xda premium
can't be on zero with CWM with the latest bootloader
Glebun said:
can't be on zero with CWM with the latest bootloader
Click to expand...
Click to collapse
Thanks for your answer. With which version of CWM does it work?
Sent from my GT-I9300 using xda premium
I think your confusion has arisen because originally you had an old bootloader....then when you flashed back to Samsung Rom if it was a later version it may have updated bootloader and that's why it always shows 1 now.You can flash back to the older bootloader if you want and your situation should be back to where it was in first place
Okay that makes sense. So if I wanted it to be zero and back on stock I would reset it, power off then in download mode then flash stock ROM again and then I'd a data wipe and my counter should be zero. Am I right?
Thanks for your help!!!
Sent from my GT-I9300 using xda premium
Crosswind96 said:
Okay that makes sense. So if I wanted it to be zero and back on stock I would reset it, power off then in download mode then flash stock ROM again and then I'd a data wipe and my counter should be zero. Am I right?
Thanks for your help!!!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Yup, that should do it

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