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Every Best Buy in GA shows "unavailable" but a store I called said 2 of them still had them. They said it's not showing as discontinued but they don't know when more will come in. Did I miss out?
LordRasta said:
Every Best Buy in GA shows "unavailable" but a store I called said 2 of them still had them. They said it's not showing as discontinued but they don't know when more will come in. Did I miss out?
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To be honest, I'm not sure. The price did drop a couple of months ago to $299, and they sold like crazy. I'm not sure what HTC's plans are with it, but I've heard that BB stores may show 1 in stock, but that may be the floor model. I don't know if HTC really knows what to do with it, but there has been Honeycomb leaks and such, so time will tell if they officially release HC for this device.
The plot thickens.....I called 3 Best Buy stores and got 23 different answers. Yes I'm being sarcastic. One store though said "it's discontinued because of poor sales". I called Corporate and they said it has been pulled for the "sale" tomorrow. Whatever that means.
LordRasta said:
The plot thickens.....I called 3 Best Buy stores and got 23 different answers. Yes I'm being sarcastic. One store though said "it's discontinued because of poor sales". I called Corporate and they said it has been pulled for the "sale" tomorrow. Whatever that means.
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I would think if HTC was going to dump it, the recent update would of never happened. Best Buy is going to ruin my Christmas. So what if I wasn't good this year? My money is good!
No HC update !? So HTC has deceived us ...
LordRasta said:
The plot thickens.....I called 3 Best Buy stores and got 23 different answers. Yes I'm being sarcastic. One store though said "it's discontinued because of poor sales". I called Corporate and they said it has been pulled for the "sale" tomorrow. Whatever that means.
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I'm not surprised, they don't know. There were poor sales because the price was over $500 for it, so since other tabs were around $299, that's a no brainer. I'm not sure what they mean by pulled for the sale either...? I would think that if they had stock, the thing would sell great, but who knows? It sounds like Best Buy doesn't know either.
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taehoon said:
No HC update !? So HTC has deceived us ...
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Jury is out on that, there's been 3 leaks, so there's something going on there...
I was worried that the $299 price drop was an indication that BB and HTC were clearing stock as they discontinued the device. Looks like this may be the case, and the new price was too good to be true. The fact that HTC's 10.1" tablet is also waaay overpriced suggests that the price drop wasn't an acknowledgment that HTC's pricing structure is unrealistic. And all this leads me to believe that HTC will probably end up having to exit the tablet market altogether. Oh, well, there's always ASUS and Samsung.
dsf3g said:
And all this leads me to believe that HTC will probably end up having to exit the tablet market altogether. Oh, well, there's always ASUS and Samsung.
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The following Forbes article speculates that Black Friday will being tablet market dominance by Apple, Amazon, and Barnes & Noble, spelling "doomsday" for all other tablet manufacturers.
http://www.forbes.com/sites/terokuittinen/2011/11/22/black-friday-tablet-doomsday-for-many-phone-vendors/
Maybe a bit extreme, although I see the point that Amazon is going to shake up the tablet landscape in the coming months. I expect at least Samsung to hang tough for some time. And HTC seems to be still in the fight, at least for the short term, with a 10.1" quad core tablet in the works:
http://reviews.cnet.com/8301-19736_7-57326923-251/quad-core-htc-quattro-tablet-details-leaked/
The Quattro may help explain the demise of the Flyer. Even though its not the same 7" form factor (which I really like), it would seem unwise for HTC to keep 3 tablets in the lineup, if none are selling too well. And with the Flyer already 6 months old, its not surprising to see it drop from the lineup.
I'm not buying the Forbes article's take on tablets as a whole, but I suspect it's on target as far as HTC goes. HTC made a mistake in pricing the Flyer at $500. It was also a mistake not to have a 10" tablet to market at the sane time. Had HTC priced the Flyer at $400 and had a 10" tablet out at $500 they might have had a shot.
But I do think that the Forbes article's post-mortem on Samsung is way premature. The Nook Tablet and the Fire are going to shake up the market this Christmas, but consumers are not going to settle for tablets with such limited functionality that are tied so closely to one vendor's ecosystem.
I bought all of the HTC Flyers. That's why there's none left..Muhaahahahahaaa
I was in Best Buy yesterday and asked about the flyer and was told that it is being cleared out because a new HTC was being released next month, but I really do not believe that, as for the Flyer I know of a place that has over 786 of them to sell, it is a good place to buy from ,I have purchased from them many times because they are here in my town and I can go to their outlet, http://www.techforless.com/cgi-bin/tech4less/HTCFLYERP512
The term open box means that they open up the boxes and check out the contents to make sure they are in good shape and working order, that way they can sell it at a reduced price. Plus you can get a extended warranty from them also, believe me they have great stuff and well worth the price which is much better than Best Buy.
moe3754 said:
I was in Best Buy yesterday and asked about the flyer and was told that it is being cleared out because a new HTC was being released next month, but I really do not believe that, as for the Flyer I know of a place that has over 786 of them to sell, it is a good place to buy from ,I have purchased from them many times because they are here in my town and I can go to their outlet, http://www.techforless.com/cgi-bin/tech4less/HTCFLYERP512
The term open box means that they open up the boxes and check out the contents to make sure they are in good shape and working order, that way they can sell it at a reduced price. Plus you can get a extended warranty from them also, believe me they have great stuff and well worth the price which is much better than Best Buy.
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Great info, thanks moe!
I live in GA and got one at the beginning of the month at a BestBuy Mobile shop at the mall.
I just don't understand if they're supposedly clearing them out, why would they raise the cost of the Scribe pen back to $79.99?
Well I think its a safe bet that HTC is not manufacturing any more Flyers. The only question is how much stock is still floating around
DigitalMD said:
Well I think its a safe bet that HTC is not manufacturing any more Flyers. The only question is how much stock is still floating around
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Ok but why the update on 11/14? To support the existing Flyers I suppose?
Yeah, support.
It's cheaper to do a production run of a million or 2 than to start and stop assembly lines. So HTC probably produced all they wanted in May - June and are just selling what remains. That's typical.
My Best Buy still has a display model set up. Maybe they finally have the HC update done so they pulled remaining stock, and are repacking them with HC ROMs so no one gets one without it? I know it is probably a long shot but you never know.
mikeypizano said:
My Best Buy still has a display model set up. Maybe they finally have the HC update done so they pulled remaining stock, and are repacking them with HC ROMs so no one gets one without it? I know it is probably a long shot but you never know.
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I like the optimism. Lets say ICS instead and shoot for the stars!
I went to BB yesterday and the managers told me that they are not discontinued, but that the corporate store would not sell them any more for some unknown reason, but they do plan on selling it again once they get some more stock. She emphasized that it is not discontinued.
Sent from my ADR6350 using XDA App
BB is probably holding the last few they have so they can do a door buster sale free giveaway when you buy a toaster on Dec.24th
Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
Idk probably that number!
But idk anyone who has gotten a 64gb they are saying January (amazon)
Sent from my PC36100 using Tapatalk
I dont think its time to go "OMFGWTFBBQ" over this yet. Asus's statements have always said things to the effect of "we plan to start shipping units on the X day." They never said anything about fulfilling every kids want and need across the planet by day 1 of product launch.
Yes, it does suck that its not overstocked everywhere ready to go for everyone and their brother with enough extra supply for everyone to buy a second unit as a fallout backup unit, but they never really got all crazy with it. I think their aim has been to make sure the product stays quality, and to start opening the product flow pipelines this week, which they are doing.
the_game_master said:
Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
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I am Right there with you its down right shameful how this has been handle ..et alone turning would be buyers away i thought long and hard yesterday about just getting another tablet but my Gf told me to stay with it because ive already been waiting so long
Yup I feel the exact same way.
I really don't want to get something else. This is my first tablet because I've been waiting for something I really like.
But with a seriously flawed release plan, Asus has pretty much told me, "Sorry, we're not interested in your business."
I will NOT cancel my order until there is no more hope for me getting it before I leave back overseas on Dec. 29.
Come on people, its not like Asus doesn't want you to have the device before Christmas. I'm sure they tried their hardest to get these things out, but ran into lots of issues on the way. I do agree that Asus should of been more upfront about what was happening. Asus certainly isn't saying they're not interested in your businesses and they will be shipping these things out as quickly as possible.
If I wasn't so Anti-Apple, I would have cancelled this order a long time ago. How can the Android tablet market possibly ever grow in numbers with a launch like this??? Things like this really make me question my judgement in choosing a tablet, but I still think Android as a tablet platform would be more preferable for my needs than going with Apple, and its locked down platform.
I just am concerned for the future of the Android tablet market... If future launches from other companies go like this one, Apple will be laughing its way to the bank, even more than it is doing right now.
This would be a shame.... the Asus Transformer prime, and all of the Android Tablets coming out next year, have the potential to definitely compete against whatever apple brings. Let's hope Asus gets these out quickly, and in large quantities.
I think they shipped 4
no wait 3
yes 3 is the number.
also holy crap you people complain like woah. These are what they call "white people problems"
veggicide said:
Come on people, its not like Asus doesn't want you to have the device before Christmas. I'm sure they tried their hardest to get these things out, but ran into lots of issues on the way. I do agree that Asus should of been more upfront about what was happening. Asus certainly isn't saying they're not interested in your businesses and they will be shipping these things out as quickly as possible.
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Gotta agree with you. They obviously seriously screwed up by not making a pre-Christmas release of a decent size and you can be sure that they're not happy about it.
The problem I have with them is the almost complete silence on the matter. For that there is no excuse. They knew that many of us were purchasing this for Christmas so they should have been up front when they knew they weren't going to be able to fulfill pre-orders.
Update: Pre-orders for the #TransformerPrime starting to be fulfilled this week. Inventory set to reach normal levels in January
http://twitter.com/ASUS
the_game_master said:
Was it less than 10,000? This is utterly ridiculous.
I remember back when the PlayStation 2 debuted in 2000 and Sony shipped only half of their projected 1 million units for launch, and it was mad crazy trying to find one, you had to be at the right store at the right time that wasn't taking only pre-orders to get one.
Fast forward to today with Asus Transformer Prime it's like barely any store have one. Worst launch of a new product in history IMO.
I swear had this not be the only Android tablet with the highest specs I wouldn't be clinging on to wanting one this long. But sadly all the other alternative tablets fall short on the specs.
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you said it yourself, its the only tablet with the highest spec. why do you think other manufactures aren't making them? they are, but none of them can release them yet, theres not even an official statement yet, because of the time constraint. The fact the asus is able to release them before the Xmas is impressive enough. I know its dissapointing to have an expected release date and got pushed back, i know it sucks when their first shioment fall short. But should them wait till they have enough for everyone and release people are gonna complain that its too late.
Falhawk said:
Update: Pre-orders for the #TransformerPrime starting to be fulfilled this week. Inventory set to reach normal levels in January
http://twitter.com/ASUS
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Again, that could mean late January which is another 5-6 weeks. Amazon says that they won't be able to fulfill new orders for another 4 weeks at minimum.
andyxover said:
you said it yourself, its the only tablet with the highest spec. why do you think other manufactures aren't making them? they are, but none of them can release them yet, theres not even an official statement yet, because of the time constraint. The fact the asus is able to release them before the Xmas is impressive enough. I know its dissapointing to have an expected release date and got pushed back, i know it sucks when their first shioment fall short. But should them wait till they have enough for everyone and release people are gonna complain that its too late.
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Yea, i seriously doubt Asus is sitting on a stockpile of these things and saying, "Let's ruin everyone's Christmas." They are doing the best they can. They are a business, they want to sell these things. I am grateful that they caught the wifi problem and then decided to do something about it. Other companies would have just shipped and not said anything (i.e. Apple and the many bugs that their devices have come out with ala Siri, iphone 4 radio fiasco, and 4GS battery life). Asus wanted the product to be the best possible before shipping and it makes me feel like the device I get will be of the highest quality, even if I don't get it before Christmas.
Yea, I'm dissapointed. But I'm not going to come on XDA and throw a childish hissy fit about it. I do really really really want mine, but come on people, this is a "first world problem."
Go ahead and cancel your orders out of anger. I will happily bump up in the line.
2 Waves, 12/23 and 1/11/2012
htowngator said:
Again, that could mean late January which is another 5-6 weeks. Amazon says that they won't be able to fulfill new orders for another 4 weeks at minimum.
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Just got off the phone with Gamestop where I have my pre-order, the January date is for the 2nd wave of ordered inventory. If you already have a pre-order out there, you "should" as of now, get yours the 23rd, at least this is the word at Gamestop and I assume other retailers are on the same or close to the same schedule.
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Years ago when I was working for IBM, we came out with a very hot Thinkpad/Laptop right before Christmas, the VP massively underestimated the demand, he was fired over it, the money on the table that was lost. I think we can say Asus under estimated the demand. To bad to, the numbers they could have achieved. To have done this right, the pipeline should have been full on 12/1. So here we are, we wait, my last best hope is Gamestop saids my pre-order will be available the 23rd, the first wave, if they don't have it, I think I will default to a new laptop instead.
Those of us who bought the original transformer know ASUS had similar problems with the launch of that product and many feel they didn't learn anything. I think they did but what they forgot was instead of one color with two memory size variations they now have two colors with the same two memory variations, so all the revised plans based on the previous screw up didn't work when they doubled the options. So you get cancelled from one retailer, Amazon because they took too many orders for one color and you cover yours bets by getting the opposite color with another retailer, Best Buy and bam, you lose that one because they had the opposite problem. The introduction of two colors and the missing 64GB versions are the prime, excuse the pun, factors in this screw up. IMHO.
The big test for me now with this shipping fiasco is how well and how quickly they get ICS out.so much for all the "worlds first" claims!
I think we can say Asus under estimated the demand. To bad to, the numbers they could have achieved.
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I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
Conduitz said:
I dont think its time to go "OMFGWTFBBQ" over this yet. Asus's statements have always said things to the effect of "we plan to start shipping units on the X day." They never said anything about fulfilling every kids want and need across the planet by day 1 of product launch.
Yes, it does suck that its not overstocked everywhere ready to go for everyone and their brother with enough extra supply for everyone to buy a second unit as a fallout backup unit, but they never really got all crazy with it. I think their aim has been to make sure the product stays quality, and to start opening the product flow pipelines this week, which they are doing.
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Overstocked? Try just "stocked at all'. None of the stores have them.
It's obviously on Asus's end -- probably with their supply chain management. This isn't the first failed launch so no, they don't get a free pass.
See, I don't think consumers would have minded if Asus made a public announcement BEFORE release about delay issues. They left costumers in the dark and even now, we're getting conflicting reports.
A week or so ago they stated 19th was still a go, but that clearly was a bust.
This isn't a small start-up we're talking about -- they have over 110,000 employees! Not one of them could make a public announcement and communicate more effectively? No, that's ridiculous.
jwigginton said:
I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
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Couldn't agree more with this. I too don't think that there was that much demand for the Prime in terms of pre-orders (compared to the Ipad for example). After all, I haven't heard a thing about the Prime in the mainstream media. I think ASUS just completely missed their launch target and for some reason thought that if they ignored everyone it would just go away. Not in this day and age.
I think that they could have avoided ALL the negative reaction if they had just communicated with people. I'm fine with the fact that my Prime is late, it's the complete lack of communication by ASUS and all the rampant speculation about release dates that's driving me nuts. The Prime will be ready to ship when it's ready to ship but I would REALLY like to hear from ASUS when it's going to come out. We don't even have a release date for the Prime in Canada....it's become a joke.
jwigginton said:
I don't think it's under estimating demand, it's not like 10K+ users are happy and have their Primes, and countless others are waiting for the 2nd/3rd batches.. they just failed to deliver the product, logistical, technical, marketing, lack of communication with consumers, etc. First batch obviously got pulled back to be reworked.
I'm not certain the demand is outrageous for this product. Maybe just the people who pre-order them (like myself). Stir crazy wanting the device before Christmas. Rightfully I guess, most of the expectations have been set by the retailers and not ASUS. ASUS seems to be trying to "ignore" the problem and not communicate except through third parties and rumor mill. This is 2011, you have to be engaged directly with your customers through social media, twitter, facebook, etc.. but they are 'mostly' silent.
My 2 cents -
If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably. Horrible launch planning, they tried to hit a date and failed, and it'll cost ASUS with all the upcoming announcements at CES, Ipad 3 rumors, etc..
I'm sure quite a few jobs will be lost over this, marketing/PR, QA, Product Management, etc... they can't be successful if they can't learn how to launch a product. These aren't motherboards, or GPUs where the specs will sell the product, they need to market to the average consumer, and they are failing. Maybe it's different in other regions, but in the US, you gotta really knock it out of the park.
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When you said: "If they could of got it in B&M store by Black Friday, week after Thanksgiving, etc.. they'd be selling like hot cakes probably"
The key word is IF. Not meaning you, but anyone who has been saying "Asus blew it. They should have had this thing out (insert date here) and it would have been a HIT, is just being naive. a) It IS a hit, if not on the scale of Apply or Sony releases. b) ASUS has been busting their ass trying to get this out, and in spite of several setbacks (the wifi issue in one place reported 300 units were recalled, which is a ridiculous number.. more like 3k units I would guess, or possibly ALL unites to test, and reship unaffected tablets) and if ASUS could have had thousands of these ready for Black Friday, you can bet they would have.
I am personally pissed at all the outright LIES that Bestbuy CSR's were telling folks, when they OBVIOUSLY kept selling Pre-orders beyond any commitment of what they would receive. If everyone else could pull the pre-orders, theres only ONE reason Bestbuy didn't - out & out greed and ^%$# the customer business methods.
I have communicated to ASUS that they can NOT compete with the like of Apple, Samsung, or even Motorola when they don't even get the english tranlastions correct in their marketing materials. I personally saw them change the WebStorage Portal page and add corrections I sent in an email.... Small time operators, they don't get that they are peeing in the tall grass with the big dogs now. They need to hire a top Advertising Agency, and Marketing consulting to provide someone with a degree in Language to proffread their silly statements.
I have a Motherboard here that has this on the box: "Rock Solid" Heart Touching" ??? Heart Touching? WTF does that have to do with a high spec motherboard? LOL
Prime still flying off the shelves, how many do you think have been sold? Also it's interesting that nowinstock indicates that only Amazon and Gamestop have been receiving shipments lately.
In fact, for the last almost week . . . the only company that seems to have any significant stock has been GameStop. Maybe Amazon is getting a bunch and selling them on preorder and they never make it to the rest of the public.
Still, does the lack of stock not seem strange? We are now 3 months post launch and they are still hard to find. It must mean that either they are selling so fast that no one can keep up . . . or they are slowing production until they can figure out how to make them reliable.
I am inclined to believe that it is a combo of the two with more emphasis on the latter at this point.
It is very strange. I have been looking at Best Buy.com every day. If they get any more in before my final Return Date, I am going to get a new one. If they do not, I am still up in the air.
I always search all of the Best Buy stores in the Indianapolis area, and only a couple of stores have had any at all in the past 30 days. This is nearly 3 months after these started hitting US shelves, and you still cannot buy one.
That is very strange and weird to me. Anyone, by now, should be able to walk into a store and get a Transformer Prime. Heck, I bet you will be able to walk into a store and buy one of the new Transformer Prime models before you can the Prime Tf201.
This far into production, these things should be everywhere. If the sales are so good, and if the Satisfaction rate is REALLY below 1% (which I would have to see actual valid data, cause I do not believe it) why can't I go buy one in a store?
3rdamention said:
It is very strange. I have been looking at Best Buy.com every day. If they get any more in before my final Return Date, I am going to get a new one. If they do not, I am still up in the air.
I always search all of the Best Buy stores in the Indianapolis area, and only a couple of stores have had any at all in the past 30 days. This is nearly 3 months after these started hitting US shelves, and you still cannot buy one.
That is very strange and weird to me. Anyone, by now, should be able to walk into a store and get a Transformer Prime. Heck, I bet you will be able to walk into a store and buy one of the new Transformer Prime models before you can the Prime Tf201.
This far into production, these things should be everywhere. If the sales are so good, and if the Satisfaction rate is REALLY below 1% (which I would have to see actual valid data, cause I do not believe it) why can't I go buy one in a store?
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Have you tried going in the store and asking them if you can do an "OMS order" and provide them the SKU# of the prime? Thats what I did when I did my prime exchanges but after the 3rd I decided to cancel my order and got a refund. And my local Bestbuy never had any primes in stock nor will they have it. Its pretty much a straight from warehouse to you or to the store of your choice even if they are out of stock online.
I'd say... OVER NINE THOUSAND!!!!!!!!!!
Sent from my tablet thing with XDA Premium.
Whoa it looks like Walmart got some in stock this morning
jdeoxys said:
I'd say... OVER NINE THOUSAND!!!!!!!!!!
Sent from my tablet thing with XDA Premium.
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Was waiting for this >.>
Anyway, no telling.
I'd say lack of supply is certainly not because everybody's running out to grab them... I'd go with option two, they slowed production after the holidays and aren't ramping it up again at all. They'll keep them crawling out until the next two models are out.
175,000. Just a guess. It's probably much less since the damn thing has been out of stock forever. It's not that they are selling out of a lot of stock fast because clearly with the trackers they come in and go out of stock so quickly that each place is only receiving a handful at a time.
They have basically sold all of them since no one has them in stock.
Sent from my Transformer Prime TF201 using xda premium
buxtahuda said:
I'd go with option two, they slowed production after the holidays and aren't ramping it up again at all. They'll keep them crawling out until the next two models are out.
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I think this is probably the case, but not for the reason you're thinking. While it is certainly the case that manufacturers ramp up production for the holiday season and slow it down afterward, we have to remember that these units can take months to reach store shelves after being built. Asus has said repeatedly that they vastly underestimated demand for the TP, and that's probably because the batch that was supposed to be sufficient to weather the holiday rush was ordered months beforehand, before all the pre-orders were even in. I speculate that the current lack of supply has to do with a mad holiday rush that they weren't prepared for, still haven't recovered from, and is exacerbated by the (presumably) large number of units they've been forced to ship to replace defective first batch units.
I'd say easily over 175,000-200,000+. Watch what I tell ya lol
Tactics such as this might also have a part to play as asus might well be seeking alternative assemblers to look for ..I have a feeling that the TFP was assembled by wistron (but my memory is shyte and it was most probably someone else lol)
If the Prime has sold that many... I guess my question is how many of that was returned back to Asus?
In Australia since they first arrived at JB Hi Fi, it seems like it is a combination of not enough stock and they are selling like hotcakes when they do come in. The Whirlpool Australia forums "where to buy" threads seem to have random posts about them being in stock somewhere and then out of stock not long after. In Japan when I was there recently, the TF101 and the Slider were the Asus tablets on display , no sign of the TF201 so I have no idea what is going on...
junrider said:
If the Prime has sold that many... I guess my question is how many of that was returned back to Asus?
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As the cnet article stated, less than 1%.
chamberc said:
As the cnet article stated, less than 1%.
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I dont believe that since its coming from a biased source. Id believe it if it was coming from the retailers themselves, but that was never included in the article.
We know Asus' tablet sales were down 24% in Q4 from their earnings report so there weren't a lot sold then. This came out today which shows Q1's pretty much tanked for tablets with Apple and the KF projected to sell 12.5MM of the 15MM tablets to be sold in Q1. So clearly there's not a lot of demand for Market-capable Android tablets, Asus' or anyone elses, with 2.5MM in projected sales for the quarter. Asus held 10% market share before the KF and NookC were released so that would amount to 250K in sales (TF101 + TF202) from January through March.
Tablet Sales Suffer Holiday Hangover, iPad 3 To Bring Relief
Trefis Team, Contributor
Tablet sales this quarter could be suffering from a hangover from the holiday season. According to a DigiTimes report, the global tablet shipments will decline by 30% in Q1 2012 compared to Q4 2011.
The report also mentioned that out of a total of expected 15 million tablet shipments in Q1, Apple’s iPad 2 and iPad 3 share will be 11 million, and Amazon’s Kindle Fire share will be 1.5 million.
Such a large decline is not good news for the tablet industry, especially Apple, because the iPad accounts for about 13% of our $550 price estimate for Apple stock.
The launch of the iPad 3, expected to be introduced later this quarter, however, could help boost the tablet industry and be part of the reason why buyers might hold off from making purchases in the beginning months. Our price estimate for Apple stock is about 10% above the current market price.
http://www.forbes.com/sites/greatsp...ffer-holiday-hangover-ipad-3-to-bring-relief/
junrider said:
I dont believe that since its coming from a biased source. Id believe it if it was coming from the retailers themselves, but that was never included in the article.
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Ah, one of those moon landings didn't happen kind of guys...
This is what Amazon is showing for my shipment
Shipment Date: February 23, 2012
Destination:
Estimated Arrival: December 31, 1969
chamberc said:
Ah, one of those moon landings didn't happen kind of guys...
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Can you prove that there has only been less than 1% of the sold primes have been returned? Do you thinks an Asus personnel would actual tell you the truth of primes returned even if it would make them look bad? They already mentioned the aluminum back was a problem and do you think adding that they have for an example a 10% return rate would help? Look at the xda forum and all any polls taken about the prime, do you see any that was 1% or below not satisfied owners or returned tablets? Thats why third parties are much more believable than ones numbers released by the company themselves.
I was browsing around change.org today and I came across this. A petition to recall the prime and give users a full refund or an upgrade path to the 700. Not sure why no one but the person who started it signed it. I know if you ***** enough asus will refund your $ so maybe that's why the poster didnt pursue the petition?
http://www.change.org/petitions/asustek-recall-the-transformer-prime
edit: I just signed it for ****s and giggles.. I doubt anything will come from it especially since it doesnt seem the person who posted it is really pushing it.
Probably because it was created yesterday.. I believe.
Oh god, here we go again.
detta123 said:
Oh god, here we go again.
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what do you mean?? I was just asking if anyone has seen it... so oh god yourself.
actually, there was one created with exact same theme a long time ago. it never really gained any traction as the path to upgrade wasn't realistic from a business point of view. I'm not sure if the one you have linked to is the same one. But I've seen a petition just like that made several months ago. I think when we all first heard of the Infinity Pad. Made alot of people mad..lol
demandarin said:
actually, there was one created with exact same theme a long time ago. it never really gained any traction as the path to upgrade wasn't realistic from a business point of view. I'm not sure if the one you have linked to is the same one. But I've seen a petition just like that made several months ago. I think when we all first heard of the Infinity Pad. Made alot of people mad..lol
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yeah I doubt anything will come from it, Just was wondering if anyone else came across it.
But I do know they are offering really unhappy users refunds (my friend was told by gary he could get a full refund for the tablet and dock)
My way of looking at that is this:
If they refund everyone who is extremely unhappy they have to refund them for the full retail price of the tablet and the dock(and I'm guessing tax?). So they have to dish out the retail price of it when we all know it cost them a fraction of that amount to produce them. I honestly think from a business stand point and upgrade path would be better because then they would only have to replace the tablet(assuming the docks are compatible) which is much cheaper for them then refunding the full retail purchase amount. Even if they didnt upgrade the tablet to the 700 and just replaced the backplate on the prime and maybe the wifi/bt and gps modules it would also be cheaper for them than having to refund the purchase price.
And just let me say again.. I was just asking if anyone has seen it or heard of the one I linked. Not trying to promote, have it gain momentum or start a WW3. Just simply wanted to know if anyone else stumbled on it like I have.
These petitions are always worthless.
You bought a consumer product. If you don't like it or it doesn't meet your expectations, return it to where you got it within the return period.
I have never seen a return period that is less than 14 days, and if it takes you more than two weeks to realize that the product doesn't meet your expectations, there is something obviously wrong with you.
If you waited months for an update to be released in order to make the device meet your expectations, I am sorry but you are a fool. You should always buy a device for what that device is NOW, not for what is may become in the future.
In any event, if you want an "upgrade path" here it is:
Sell the Prime on eBay. If you have taken good care of your device you should get at least $400 for it. Use that $400 to help pay for the Transformer Infinity.
almightywhacko said:
These petitions are always worthless.
You bought a consumer product. If you don't like it or it doesn't meet your expectations, return it to where you got it within the return period.
I have never seen a return period that is less than 14 days, and if it takes you more than two weeks to realize that the product doesn't meet your expectations, there is something obviously wrong with you.
If you waited months for an update to be released in order to make the device meet your expectations, I am sorry but you are a fool. You should always buy a device for what that device is NOW, not for what is may become in the future.
In any event, if you want an "upgrade path" here it is:
Sell the Prime on eBay. If you have taken good care of your device you should get at least $400 for it. Use that $400 to help pay for the Transformer Infinity.
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I think you need to read my post again.. did I say anything about being unhappy? No.. Did I say I wanted an upgrade? No. All I did was ask if anyone came across it... gessh..
I even signed it with this comment:
"I agree there have been many issues with the prime. Not all users have issues but it seems more have them than not have them. I will support this as I do feel the prime wasnt ready to be released. I had issues with my first 2 units. The only issue I have with my current unit is some backlight bleed but my tf101 has worse BL bleed than my prime"
And I do feel the device wasnt ready for prime time. I'm pretty happy with mine. the only issue I really have is the screen bleeding and that's not even that bad and since I have squaretrade I'm thinking of popping it open and fixing that myself.
Hell I was outside yesterday and tried gps for the first time on this unit without the dongle and I got a 12/13 sat lock. Today I tried and I got 8/9. I was pretty surprised by that
graffixnyc said:
I think you need to read my post again.. did I say anything about being unhappy? No.. Did I say I wanted an upgrade? No. All I did was ask if anyone came across it... gessh..
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Dude, take the bug out of your ass!
Did I say anything specifically about you?
Did I mention you in any way?
My comment was 100% focused on the futile nature of these online petitions, which generally go ignored by manufacturers and which are generally started by people who don't exercise the procedures that already exist that allow customers to gain compensation for purchases that do not meet expectations.
almightywhacko said:
Dude, take the bug out of your ass!
Did I say anything about you?
Did I mention you in any way?
My comment was 100% focused on the futile nature of these online petitions, which generally go ignored by manufacturers and which are generally started by people who don't exercise the procedures that already exist that allow customers to gain compensation for purchases that do not meet expectations.
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ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases: yeah, it is your problem and they dont have to offer you a refund at all. Like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something. Some companies no matter how much you put up a stink wont issue you a refund. A replacement? yes, but how often do they offer full refunds?
Asus should offer a upgrade and make Nvidia pick up the tab for the not ready for prime time T3
Sent from my SPH-D710 using xda premium
graffixnyc said:
ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases yeah it is your problem and they dont have to offer you a refund at all. like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something.
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I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
almightywhacko said:
I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
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you must be good. haha I've never been offered a refund. Replacements I have been offered but never a full refund. Hell I just dealt with an issue with Dell. They replaced my laptop with a refirb(accidental warranty) and started having issues with it two months later. They sent a tech to fix it, he fixed those issues but didnt send him a preloaded HD just a blank one so I have to load everything myself, and after the repair the keyboard didnt fully work. So they come again to fix that, they fix that then one speaker dies.. It took me filing a BBB complaint to have them contact me to give me a brand new system. No matter how much I *****ed before they just wanted to keep trying to fix it.
almightywhacko said:
I think any company that is serious about their customers does the same kind of thing. At least, HTC replaced my malfunctioning EVO 4G no questions asked. Samsung has replaced televisions and refunded me for broken televisions with no problems.
Some companies give you the run around when it comes to this kind of stuff (Looking at you Sony) but for most companies it isn't worth the negative press, especially in this day and age of internet blogging and twitter.
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Oh and sorry for being a little snippy.. It's hot and humid as hell in NYC today and all the garbage is out for collection tomorrow so you can imagine the streets just smell like roses
Technically, refunds aren't given to just any and everyone who asks for it. you have to meet specific criteria for them to even consider it. Mostly just early adopters or people who bought prime before they removed GPS From their official spec, like beginning or first week of January, are eligible. but even then terms have to be met and not all of them can get it. just wanted to clear that up so everyone don't get their hopes up thinking they can get a refund. there's already several reported cases here in xda of people being denied.
I'm still waiting to hear back on certain info that'll clear up alot of things. I think Asus knows even people who have good working tablets might try to get a refund just because infinity pad right around the corner..lol. so they trying to eliminate refunds that have no real basis for getting one. Chances are very high that if you never sent your tablet in for an RMA, then try to come out the blue wanting a refund, they will deny it. They will just say send it in for RMA.
graffixnyc said:
ok fair enough..lol But the fact that asus is offering refunds to people really unhappy says something as well. It says the company knows they kinda screwed up. Because in most cases: yeah, it is your problem and they dont have to offer you a refund at all. Like you said you have at least 14 days(if not longer) to return to the store. But the fact they are offering refunds to people who ***** enough does say something. Some companies no matter how much you put up a stink wont issue you a refund. A replacement? yes, but how often do they offer full refunds?
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I was just about to comment on this ... I purchased my Prime on December 24th and after trying to, more or less, put up with horrible WiFi, completely non-functional GPS, and a proposed dongle solution that was not satisfactory, I was able to return my Prime (and dock) to Asus for a full refund. As a matter of fact, I just shipped it in last week, so I am still waiting on the refund, but I don't foresee any issues. The reason they let me return it was due to GPS issues, and probably legal ones on their part since GPS was a feature when i bought, but did not work, was removed from the spec list, and the solution was not satisfactory. I said all that, to say that the petition is not necessary. If you have a legitimate reason for requesting to return you TF201, they will probably work with you. On the other hand, people trying to get a refund just to get an upcoming model just need to learn some patience, and not jump on the first generation of something (ie. tegra 3). With that said, if your reason for requesting a refund has to do with the GPS issue, I was finally able to get someone with the authority to authorize one in what he said was the "Transformer Prime GPS issue department."
I purchased my Prime from Office Depot online in January. Based on the returns Best Buy is allowing I called Office Depot and they are not accepting them back, manufacturers defects or not.
The tech I spoke with did say he spoke with his manager and he said I need to call ASUS as they are recalling the Primes.
Needless to say the ASUS website has no phone listed, or operable, in the US. Anyone have phone number for ASUS?
ASUS Product Support Toll Free: (888) 678-3688
Interesting.. keep us posted
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
clockwork58 said:
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
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Thanks, but I tried that earlier and got an oops....try again. ASUS way of saying, don't bother.
Should be no different from a car maker recall for a bad tire or bad brake, Asus should have done this as soon as the GPS and Wifi problems were identified and confirmed. The FCC should be initiating this policy to protect the consumers but they seem to be pretending asleep as the wheel while collecting fees for certification! That really sucks doesn't it?
Asus is doing a recall?? Are we positive on this news?
If so, I hope they email everyone who purchased this stinker.... I'll gladly take my refund.
Or is this just retail vendor recall??? sigh...
Been on the phone for 20 minutes and all they want to do is issue an RMA so they can look at it.
E techie said they have not been notified of a prime recall. Waiting on a supervisor.
Per supervisor no recall has been issued. All they can do is issue an rma to return it.
Feeling so violated, Office Depot and ASUS...never again.
shinzz said:
Asus is doing a recall?? Are we positive on this news?
If so, I hope they email everyone who purchased this stinker.... I'll gladly take my refund.
Or is this just retail vendor recall??? sigh...
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There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Bummer
Sent from my MB860 using xda premium
yeah, I emailed ASUS last week and never got a reply. I wanted it out of my site so I traded it for a couple iPod Touch 32GBs. Took a bit of a hit on it, but I agree, never again on ASUS. I am not an Apple "lover", but the iPad 3 I got hasn't been put down since I got it. Now, iPhone I will never own.
clockwork58 said:
Gooooogle
http://www.service.asus.com/infopage.aspx?rid=7#!Contact Us/cw8z
[just like the poster above posted]
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Did you click your link? Try it. Oops....
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Your opinion.
It may be rumors, but it was the excuse Office Depot supervisor used for sending me back ASSUS. Fact!
demandarin said:
There is no recall. Just hopeful rumors. Like other poster said, they will offer to RMA it.
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Are you going to tell me "Prime is discontinued"... is still a rumor as well....
If I remember correctly, since April... there hasn't been any new "version" of Prime...but of course, Asus (and you) kept telling us that Prime won't be discontinued, will continue to be produced, and will sell next to Infinity.
So much for that... although... they... are.. sort of selling Prime next to Infinity through online, although most online vendors are starting to take Prime out of their system and replacing it with TF700. But yea.. so much for Asus & their promise/statement.. or whatever.
As for recall... could just mean "inventory" recall from all vendors. Now, the hopeful rumor is recalling "all" Primes for refund/exchange. =/ I prefer the hopeful rumor....
You guys know as well as I do there's not gonna be no recall.
If you really had enough with your 201, take it with no receipt to you know where and make something up if you really want an Infinity or something else before its too late. Multiple reports already of no receipt given credit... you can either complain to us who agree but know Asus will do nothing or you can try to get rid of it, read on page 2 of that thread nobody else had tried it without ADH before I went, I had just had enough of the wifi/bt on my Prime. If the first store I went to had told me no (and I had receipt) would have just went to the other ones around here til somebody gave me credit for it
NeoMagus said:
You guys know as well as I do there's not gonna be no recall.
If you really had enough with your 201, take it with no receipt to you know where and make something up if you really want an Infinity or something else before its too late. Multiple reports already of no receipt given credit... you can either complain to us who agree but know Asus will do nothing or you can try to get rid of it, read on page 2 of that thread nobody else had tried it without ADH before I went, I had just had enough of the wifi/bt on my Prime. If the first store I went to had told me no (and I had receipt) would have just went to the other ones around here til somebody gave me credit for it
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I would if mine is from Best Buy... but mine is from Gamestop. =/
That exchange works for Best Buy only so far.. it seems.
shinzz said:
I would if mine is from Best Buy... but mine is from Gamestop. =/
That exchange works for Best Buy only so far.. it seems.
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Like I said, there has been several reports in the thread as long as you have your box and charger, take it say it was a gift you dont have the receipt and they can still exchange for store credit if the customer service employee will do it. Is BB that far away, what do you have to lose if your Prime is that bad?
I already tried to take my gamestop prime to best buy. I failed big time. I talked to the manager too. Plain and simple, they will not take it without being able to find the transaction in their system. I regret buying it from gamestop and I will never step another foot in their stores.
I have called Asus and gamestop a number of times and have gotten no where. I have also pm Gary for a refund. My last resort will be my squaretrade warranty but I doubt Asus will be getting another $500 from me.
Asus has awesome products on paper but their quality and customer support sucks major butt. They haven't come through on anything that was communicated to us on this website except for that stupid dongle.
Sent from my PG86100 using xda app-developers app
Having no receipt no matter where you bought it from may work. My best buy here went into "green screen" or something and determined I didn't have a receipt through them. but others may not be so determining.
Well there ya go depends how lucky you get I guess wont know until you try .. I had the receipt so wasn't an issue .. sorry guys
I'm kinda glad best buy didn't take my gamestop prime back since now I don't have to feel guilty screwing them over due to gamestop and Asus lack of care for their customers. They both have a take the money and run attitude.
I always wondered why people like apple so much even though their products blow and r always behind the 8 ball. It's all about the customer service. My wife has no complaints about her iPad.
Sent from my PG86100 using xda app-developers app