Nexus 10 ordered in first 15 minutes, still not shipped? - Nexus 10 General

Ordered a 16 GB in the first 15 minutes, and it still shows pending.
This was the first response I got, yesterday:
On Wed, Nov 14, 2012 at 7:03 AM, <[email protected]> wrote:
Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.
According to our records, your order should ship by the evening of November 15.
Upon receiving your shipping confirmation email, you'll be given a tracking number that will assist you in determining your package's estimated delivery date. Please note that it might take up to 24 hours before the tracking number returns any information.
Still no word today, so I inquired again, and got this response:
Thank you for contacting Google about the status of your order. At this time, I show that your order is pending and should update the shipping information soon. Generally it takes about 2-3 business days to update shipping info and an additional 2 business days for shipping.
I called in, and the representative blamed Nexus 4 sales for my slow order. What is going on? People have already received their tablets.. Is anyone else in this boat? I've never paid 15 bucks to ship anything before, and for such slow response it's really aggravating.
Anyone sharing my frustration?

32 gb placed in what may have been the first minute and nothing. Marked as complete yesterday but no tracking number. Can't cancel as they won't let me because.... Wait for it.... Drumroll... I don't have a tracking number. I have a nice iPad waiting for me down at the local Walmart. I can walk in and buy one immediately.
Sent from my Nexus 7 using XDA Premium HD app

In the same boat as you two.

Yup, same here
Sent from my Galaxy Nexus using XDA Premium HD app

richB7 said:
32 gb placed in what may have been the first minute and nothing. Marked as complete yesterday but no tracking number. Can't cancel as they won't let me because.... Wait for it.... Drumroll... I don't have a tracking number. I have a nice iPad waiting for me down at the local Walmart. I can walk in and buy one immediately.
Sent from my Nexus 7 using XDA Premium HD app
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Consider yourself lucky, mine still shows "pending". yeah, I don't know why they can't ship it to retail. My worst fear is that it's going to take a week and a half to get here, have horrible light bleed, and i'll have to send it back >_< If I could buy it at walmart, I would have it by now, and if it were defective I could take it back and swap it at will. Also, 15 dollars for shipping? And tax? There's no advantage to this online nonsense, only pitfalls.

Just got shipping email.
I ordered at around noon.
BTW, I'm in Toronto.
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wkeyau said:
Just got shipping email.
I ordered at around noon.
BTW, I'm in Toronto.
Sent from my Galaxy Nexus using xda app-developers app
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I don't suppose it told you where it was shipping from or the expected delivery date?

Same boat here. I ordered the 13th about mid-day and nothing thus far. it's supposed to ship sometime tomorrow.

keenraven said:
Consider yourself lucky, mine still shows "pending". yeah, I don't know why they can't ship it to retail. My worst fear is that it's going to take a week and a half to get here, have horrible light bleed, and i'll have to send it back >_< If I could buy it at walmart, I would have it by now, and if it were defective I could take it back and swap it at will. Also, 15 dollars for shipping? And tax? There's no advantage to this online nonsense, only pitfalls.
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Same here. Still shows as pending with a shipping estimate of November 15th. Charge hasn't gone through on the credit card either. I didn't even order the 32gb, I ordered the 16, which is still available on the Play Store. This is ridiculous.

Ordered the 16GB within the first 30 minutes, got a shipping e-mail this morning at 3AM, shipped from Louisville, KY. Scheduled for Friday delivery.

ordered on tuesday evening.... still pending.lost my hope it would arrive this week...

Ordered at 8:35 PST. In Alberta.
Still pending. No emails.
Sent from my SGH-I747M using xda premium

I ordered mine within the first half an hour. Shipping from Lexington KY. Arriving tomorrow in PA by 530 pm
Edit: 32gb model.
Sent from my SCH-I535 using xda app-developers app

Arrives Friday
Mine will arrive Friday afternoon according to UPS shipping info, I ordered within the first 15 minutes. Hope you all get yours for the weekend as well, it will be a fun toy.

groaner said:
I don't suppose it told you where it was shipping from or the expected delivery date?
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Shipped from Louisville KY
Estimated delivery is Tuesday
Sent from my Galaxy Nexus using xda app-developers app

I got my order in at 11:45am Tuesday. Still haven't heard anything :/
Sent from my Galaxy Nexus using xda app-developers app

Ordered mine at 11:34 Eastern, within a minute of the page going live.
I did not even get a confirmation email, and I have UPS MyChoice with no packages on the way as far as I can tell. Still Pending too.
US

chiccitstix said:
Ordered mine at 11:34 Eastern, within a minute of the page going live.
I did not even get a confirmation email, and I have UPS MyChoice with no packages on the way as far as I can tell. Still Pending too.
US
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Another member of the 11:34AM EST club. That makes 4 that I've seen (including me).
All ordered at 11:34 EST.
0 of 4 have shipping confirmation/tracking numbers
3 of 4 didn't receive order confirmation/receipt email

Weirdness at times:
Ordered 11:48am Tuesday. 32gb N10.
Google wallet: Still pending
UPS Notified me of Delievery today
Deleivered today
No charge, from Google, Order still says pending...

I ordered a 32 gb at 11:35 on Tuesday. Still pending and no word.
To those of you who have received tracking info, did you have it attached to your gmail account? Maybe the delay is there?

Related

The HP Touchpad Fire sale Thread (OLD)

Got mine through the small buissness site yesterday and it still says order processing, anybody get confirmation from Hp yet? They charged my card
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confirmation
Hi Jnad32,
I got confirmation about 24 hours after my order. I ordered Saturday evening and received my confirmation last night. I was a little nervous that it took a bit, but like you, they charged my card so I figured it would be alright. Oh, I ordered mine from the same site as you did.
Jeff
Its been about 30 hours since I ordered on the HP small business site and I haven't gotten a confirmation yet.
Sent from my EverVolV Eris using XDA App
I ordered a 32GB from the Bestbuy website on Sunday morning and just got a shipped confirmation with a tracking number. Good luck to everyone; there's hope!
Sent from my HTC Vision using XDA Premium App
Got mine from barnes and nobles this morning, and got confirmation in an hour, and was already charged, so hopefully it will ship on the expected date, which is the 24th.
jnad32 said:
Got mine through the small buissness site yesterday and it still says order processing, anybody get confirmation from Hp yet? They charged my card
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I ordered mine on Saturday and got the confirmation this morning. Also got an email assuring me my order was valid and that they were very far behind in processing orders
Sent from my ADR6300 using XDA App
TouchPad 32Gb ordered mine from Comet in the UK, got my receipt now.
Arrival due on the 24th between 7-12pm.
This will go nicely with my PlayBook 16Gb that doesnt store all my music.
i ordered from barnes and noble early this morning at 3:30 am est, yet to receive conformation :/
jnad32 said:
Got mine through the small buissness site yesterday and it still says order processing, anybody get confirmation from Hp yet? They charged my card
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Got one of mine from there yesterday as well. Received an email from HP a little while ago saying the order will be processed within 72 hours.
Ordered mine from HP SMB site on saturday and got a confirmation email within the hour. I logged into my order status using the email they sent and my status says 'Back Ordered'. In response to many tweets inquiring about chances of actually getting a touchpad, Bryna Corcoran, HP Social Media Manager, states "Chances R good IF 1) were charged 2) got order # email 3) sent another final confirmation email. If one of those is missing...don't hate me."
So i guess if we are back ordered they just hang on to our money until they decide.
Seraphyn said:
i ordered from barnes and noble early this morning at 3:30 am est, yet to receive conformation :/
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I placed my order around 10:00 PM PDT last night. Today at 2:50 PM I received an email saying they were going to cancel my order because their inventory was depleted before my order was processed. Yet my order status page still shows a ship date of 24 August.
Anyway, their email excuse makes no sense: shouldn't they have decremented their inventory count after every order? I'm suspicious that they lined up order processing not by arrival time but by shipping time; those of us too cheap to go for overnight shipping ended up getting the shaft.
Yep, mine was canceled from B&N too. Order was around midnight EST I think.
Ordered one this afternoon from CDW. They sent an email thanking me for my order but it doesn't show up in my order history. Fingers crossed.
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Order 1 from bestbuy US still processing.
Ordered 1 32Gb and 1 16GB from Onsale Amazon shipping soon.
Ordered 1 32GB and 116Gb from Carphoneware House Uk, Despatched already to be delivered tomorrow.
My B&N order was cancelled too. Thats BS!!
I ordered from hp's small business site and I just got an email that was pretty much a confirmation of the confirmation email. It said that they received my order and I should receive my confirmation email in 24 to 72 hours.
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Orders out there
Just got an email from BN saying that they are canceling my order. (not right since they went ahead and charged me already, but oh well)
also ordered on HP Small Business so hoping that one pans out, got the email saying order confirmation should arrive in 24-72 hours
I ordered from HP EPP on Friday and they canceled my order because I used a coupon. HP said it was because of inventory issues but why are people who ordered on Saturday getting theirs?
ordered on amazon at around 6pm Sunday Florida time and 3 hours after that i got this message ...........All OnSale orders will eventually show a "Shipping Soon" status. This DOES NOT mean you are getting one. This just means that payment has been transferred to OnSale for processing.
and i have not received any other confirmation yet so im still hoping mine goes thru lol
ugh BN order was cancelled

[Q] Has anyone who didn't order the highest shipping from bb get a tracking number?

Im not sure if this is true but it's seems that only people who chose the highest shipping option are getting their confirmation and tracking numbers, has anybody who just went with the free shipping get a tracking number? Or an email?
It went by order of "first come first serve." I ordered mine on 12/3 with the 2nd day shipping and got my tracking number on the 23rd. It's currently in Louisville, KY headed to Erie, PA. Should be here on Wednesday.
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SteveG12543 said:
It went by order of "first come first serve." I ordered mine on 12/3 with the 2nd day shipping and got my tracking number on the 23rd. It's currently in Louisville, KY headed to Erie, PA. Should be here on Wednesday.
Sent from my ADR6425LVW using XDA Premium.
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That can't be true there are people who ordered after me and already have their tracking number...
soccerdude288 said:
That can't be true there are people who ordered after me and already have their tracking number...
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Same here. People way after me already have Trakcing#
Maybe because I am on EastCoast?
I ordered friday 4:12pm est And still can cancel my order. No shipping info yet.
I am getting veeeery impatient. btw I have expedited shipping.
madefl said:
Same here. People way after me already have Trakcing#
Maybe because I am on EastCoast?
I ordered friday 4:12pm est And still can cancel my order. No shipping info yet.
I am getting veeeery impatient. btw I have expedited shipping.
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Yea maybe... This whole situation is just making me mad
They're only shipping the 32GB gray ones, did you guys order champagne or a different size?
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SteveG12543 said:
They're only shipping the 32GB gray ones, did you guys order champagne or a different size?
Sent from my ADR6425LVW using XDA Premium.
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That's what I bought...
soccerdude288 said:
That's what I bought...
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Huh... Very weird. Beats me
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Expedited, not highest, and ordered abut 4.5 hours after they opened this up on friday, about 9 pm eastern time on the east coast, where I am. And got my tracking number about an hour ago.
Also ordered one regular shipping about 7:30 eastern time, an hour and a half before, no tracking number yet.
I ordered on 11/25 with standard ground (free) shipping, got my tracking on the 19th and an ETA of 12/28...
I preordered the 32gb grey on 12/3 with standard shipping and still haven't received a shipping confirmation or tracking #. Really pisses me off to see people who ordered a couple days ago with tracking #s already. Mine has been stuck on "in process - usually ships in 1-2 days" since early last Thursday. What is going on here?
i just received a UPS tracking number. i ordered [32G Gray] at 5:25 PM MST on the 23rd, and chose the free shipping option.
[Q] Still no tracking number and still can cancel item... why?!
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
and you created a separate thread because..................?
soccerdude288 said:
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
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This is XDA Developers...I think you were looking for THIS. Best of luck.
AnyMal said:
and you created a separate thread because..................?
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i want to know if anyone with free shipping has gotten anything yet
soccerdude288 said:
i want to know if anyone with free shipping has gotten anything yet
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see here: http://forum.xda-developers.com/showthread.php?t=1411191
soccerdude288 said:
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
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First, I know that you're talking about BB because I've been following that thread. Others will have no idea what you're talking about. BB's ordering and fulfillment is FUBAR. To the point it made the national news. Most likely, just like the original pre-order fiasco, many people that tried to order the Grey unit meant as a swap for screwed up Champagne pre-orders will get a cancellation notice. Even with the first pre-orders, people got tracking numbers only to have their orders canceled because there were no units in the warehouse to physically ship. With BB, you can't say your order's succesful until you see the package show in transit on the UPS or FedEx website. And after the first round of this, there's not going to be a lot of sympathy for people that subjected themselves to it again.
Seriously, no need to created another thread. Just post in the one of many other threads.
Just be patient, im sure they got hundreds of orders to fill and are doing their best.
BarryH_GEG said:
First, I know that you're talking about BB because I've been following that thread. Others will have no idea what you're talking about. BB's ordering and fulfillment is FUBAR. To the point it made the national news. Most likely, just like the original pre-order fiasco, many people that tried to order the Grey unit meant as a swap for screwed up Champagne pre-orders will get a cancellation notice. Even with the first pre-orders, people got tracking numbers only to have their orders canceled because there were no units in the warehouse to physically ship. With BB, you can't say your order's succesful until you see the package show in transit on the UPS or FedEx website. And after the first round of this, there's not going to be a lot of sympathy for people that subjected themselves to it again.
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but people have called best buy saying indeed they have units in... not to mention that they charged me money, last time every bodies charges were pending and then canceled. My money was legitimately taken from my account.

No Nexus 10 for me today

Just phoned google and my Nexus 10 hasn't even been shipped yet and they said I might get it Monday.
Gutted isn't the word
I think I'm in the same boat as you. Not yet shipped.
Sent from my GT-I9300 using xda premium
Annoying when the site still says it should be delivered today. Took me 45 mins to order it and then it isn't even going to arrive this week, what a let down.
I know you guys are disappointed but it might be a blessing.Just look at the nexus 7 forum at all the chaos from the 4.2 update.Maybe by the time you do get your tablet a lot of the apps might be updated where you can at least do something with your tablet besides look at it.
The update screwed up many of the apps most of us use and it might take a little time for getting them updated to work.I had rather unbox a tablet that has everything working than one where I can't use right off the bat. jmho
Oli2k said:
Annoying when the site still says it should be delivered today. Took me 45 mins to order it and then it isn't even going to arrive this week, what a let down.
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Just putting it out there, they stated that it will be shipped out by 2 business days not delivered by 2 days.
If you don't see the tracking info by the end of the day or tomorrow morning, then call and demand they give you back shipping cost or discount or something.
I'm with you on the frustration of waiting though. I feel like the last few days been forever long.
Mines shipped, gonna be here on Monday...
Mine has just turned up, shocked but over the moon :good:
Oli2k said:
Mine has just turned up, shocked but over the moon :good:
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Google's troll level is high
agegsg said:
Just putting it out there, they stated that it will be shipped out by 2 business days not delivered by 2 days.
If you don't see the tracking info by the end of the day or tomorrow morning, then call and demand they give you back shipping cost or discount or something.
I'm with you on the frustration of waiting though. I feel like the last few days been forever long.
Click to expand...
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You're not alone! I'm still waiting too
Sent from my GT-I9300 using xda premium
Mine still says pending. I phoned them up and they said they're having delays because people bought so many. He said that even though mine says 'shipping date 15th'... I'll probably receive it by Tuesday
Kinda annoyed but hey. Never before has £10 delivery taken an entire week
I am in BIrmingham UK if that makes any difference
I just got of the phone with Google...mine "will be delivered in 3-5 business days".
I "should receive a tracking number by the end of the day today". Looks like I will be waiting till next Tues/Wed.
I ordered mine at 8:34am 11/13...live in Tennessee.
horrible service. Ordered on tuesday and still pending. seriously?meh what pisses me off is I have to pay 14$ for a non 2 day shipping
Same here, I saw this coming. My nexus 7 which was pre-ordered,arrived 3 weeks after the launch date. Got a defected device, the replacement one took another month to get delivered.
I even forgot that I ordered a n10 on Tuesday morning. Lol
Sent from my Galaxy Nexus using XDA Premium HD app
Considering all the issues I can' believe mine has turned up. Just seeing what it can do now
rookiegenius said:
horrible service. Ordered on tuesday and still pending. seriously?meh what pisses me off is I have to pay 14$ for a non 2 day shipping
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Well you're getting 2 day shipping... Just not shipped in 2 says. Why can't everyone be like amazon
Sent from my SGH-T999 using xda app-developers app
3473 said:
Mine still says pending. I phoned them up and they said they're having delays because people bought so many. He said that even though mine says 'shipping date 15th'... I'll probably receive it by Tuesday
Kinda annoyed but hey. Never before has £10 delivery taken an entire week
I am in BIrmingham UK if that makes any difference
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Ignore the above, just got my shipment email
Mine shipped this morning. Should be here tomorrow.
Same boat here in Indiana, no shipping info yet, still pending. I can't remember the last time I paid 15 bucks for shipping, and for it to take a week... really sucks. I'm just anxious I'm going to get one with a bunch of light bleed >_<
Ugh just got off the phone. Won't ship till tomorrow(Friday). Why am I paying $15 for two day shipping to receive my Nexus a week later. Granted I know it literally means 2 days from the day it ships, but it's still implied that I'll get it in two days. Three tops.
Sent from my SPH-L710 using xda premium
joshiee said:
Well you're getting 2 day shipping... Just not shipped in 2 says. Why can't everyone be like amazon
Sent from my SGH-T999 using xda app-developers app
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oh well, who on earth take TWO business days just to process. Can't believe it. it's just a click on the computer, isnt' it? They should have expected lots of orders and prepared the most for this.

Has anyones order shipped yet?

Anyones order shipped yet? Or even been charged yet? I haven't been charged yet but I do have this in my order status.
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: 11/19/2012
Ranger093 said:
Anyones order shipped yet? Or even been charged yet? I haven't been charged yet but I do have this in my order status.
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: 11/19/2012
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That is the same with everyone I presume. I would assume they wouldn't ship it before the 19th.
Despyse said:
That is the same with everyone I presume. I would assume they wouldn't ship it before the 19th.
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Just wondering why I haven't been charged yet. Never pre-ordered with verizon before. I paid full cost to retain my unlimited.
Nothing yet. My rep says I'll get an email when it ships.
I wonder if amazon will be shipping out on the 19th as well? would be nice to only have to pay 3.99 for one-day shipping. It's already on the amazon site for preorder
Won't process til the 19th so that is when your CC is charged.
Sent from my ADR6425LVW using Tapatalk 2
pottersam said:
I wonder if amazon will be shipping out on the 19th as well? would be nice to only have to pay 3.99 for one-day shipping. It's already on the amazon site for preorder
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Amazon currently shows it with FREE 2-Day shipping, but also is showing it as Back-ordered already...
Verizon just charged me, so that mean we will get our Phone on Monday or Tuesday, so exciting
Sent from my Galaxy Nexus using xda premium
santod040 said:
Amazon currently shows it with FREE 2-Day shipping, but also is showing it as Back-ordered already...
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They probably won't be slashing the price of it the day after its release like they did for the Razr HD lol. I can't imagine how upset the people who bought it on release day must have been.
My card was charged... they won't ship on Saturday though so I assume its staged waiting to be picked up
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My card has been charged also, for those saying Verizon doesn't ship Saturdays you guys are wrong. They actually do it is very very possible to have our devices in hand Monday.
Sent from my SCH-I535 using xda app-developers app
Card was charged yesterday, shipping info changed on site. No track # yet. I'm sure none have been shipped out, and won't be till Monday.
Card has been charged. Order status is "Status: Your order will ship by 11/19/2012"
Hmmmm. Our business account isn't showing any activity.....
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
goathog02 said:
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
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They do this all the time on a per order. I have been through it before.
I got my shipping confirmation too, mine said delivery by 10:30am 11/20.
Sent from my Galaxy Nexus using xda premium
goathog02 said:
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
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FedEx grabbed mine from West Chester as well. Wednesday can't come sooner
My card has been charged, shows shipping date will be tmrw.
Its supposed to be overnight to me, so I'm going to hold VZW to having my phone in my hands on the 20th
Tracking number invalid
To me, the tracking number is invalid at FedEx:
"The tracking number you entered is invalid. Please correct it and retry."

32 GB in stock on Play Store USA

I think this deserves it's own thread for now. Just ordered mine and got email receipt.
libertao said:
I think this deserves it's own thread for now. Just ordered mine and got email receipt.
Click to expand...
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Damn!
I got in, placed the order, delivery to my Borderlinx US adress... everything OK.... But then it fails with payment.
Doesn't seem to accept my Swedish invoice adress assigned to my VISA.
Anyone with experience of this how you solve that?
Should I change my Visa adress to Borderlinx US one?
Wouldn't that be a problem for VISA verification?
Wow it says two day delivery after I purchased it! Initially it said 3 to 5 days. No complaints here!
I'm hoping that they included the Pogo Pin charger! (Crossing fingers)
jjdevega said:
Wow it says two day delivery after I purchased it! Initially it said 3 to 5 days. No complaints here!
I'm hoping that they included the Pogo Pin charger! (Crossing fingers)
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Click to collapse
They won't include the pogo adaptor. Its not out yet.
Sent from my Nexus 10 using XDA Premium HD app
jjdevega said:
Wow it says two day delivery after I purchased it! Initially it said 3 to 5 days. No complaints here!
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They are using 2 “days air”, ordered mine on Sunday arrived home Tuesday morning! You are in for a treat.
16GB in stock too
jjdevega said:
Wow it says two day delivery after I purchased it! Initially it said 3 to 5 days. No complaints here!
I'm hoping that they included the Pogo Pin charger! (Crossing fingers)
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How soon after you got the receipt from Google Play did you get the tracking information? I am still waiting for my tracking number and I ordered it yesterday?
Cheers,
Mark
mark.m.moran said:
How soon after you got the receipt from Google Play did you get the tracking information? I am still waiting for my tracking number and I ordered it yesterday?
Cheers,
Mark
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I just got my tracking number.
Ordered 1:56 PM PST on Nov 20
Tracking email received 3:47 PST Nov 21
Wow, it seems Google just sucks with ordering things on release day. I ordered my 32gb on 11/20/12 at 6:30pm and received the confirmation email within five minutes. I just received the shipped email today11/21/12 at 7pm and it shows its already in New Jersey with delivery set for Friday. I wasn't expecting it until next Wednesday.
Sent from my SGH-I777 using xda premium
Jadefalkon said:
Wow, it seems Google just sucks with ordering things on release day. I ordered my 32gb on 11/20/12 at 6:30pm and received the confirmation email within five minutes. I just received the shipped email today11/21/12 at 7pm and it shows its already in New Jersey with delivery set for Friday. I wasn't expecting it until next Wednesday.
Sent from my SGH-I777 using xda premium
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Same here. I got the shipping email today and it should be delivered on Friday. Great stuff
404 ERROR said:
Same here. I got the shipping email today and it should be delivered on Friday. Great stuff
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Got my shipped notification too for Friday arrival, what's crazy is they flew it here overnight...I paid for 3-5 day shipping. In fact, UPS had it originally scheduled for Monday delivery (UPS Ground)
Looks like Google is eating overnight shipping costs to get these out to everyone..
Sent from my Galaxy Nexus using xda premium
Bought mine on the 20th and haven't received my order conformation even, guess I wasn't as lucky as you guys

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