[Q] unfortunately android.process.media has stopped - Android Q&A, Help & Troubleshooting

I flashed a new ROM a few days ago and also gapps. Now all of a sudden when i try to install an app it says "Unfortuanetly android.process.media has stopped working" and my download fails due to the error of 491. I can only install apps from the internet becuase the app is already downloaded and i just need to install it but i cant install apps from the browser version of google play. anyone know how to fix this? plz answer.

Flash rom again and flash a different gapps like jsutnbean or tan trums...Google the names
Sent from my One V

Jack Jake said:
I flashed a new ROM a few days ago and also gapps. Now all of a sudden when i try to install an app it says "Unfortuanetly android.process.media has stopped working" and my download fails due to the error of 491. I can only install apps from the internet becuase the app is already downloaded and i just need to install it but i cant install apps from the browser version of google play. anyone know how to fix this? plz answer.
Click to expand...
Click to collapse
Flash rom again and do a fresh install. Check the gapps that u flashed are for same rom or not.
If your satisfied with answer please hit like

Solution to Process Media
Jack Jake said:
I flashed a new ROM a few days ago and also gapps. Now all of a sudden when i try to install an app it says "Unfortuanetly android.process.media has stopped working" and my download fails due to the error of 491. I can only install apps from the internet becuase the app is already downloaded and i just need to install it but i cant install apps from the browser version of google play. anyone know how to fix this? plz answer.
Click to expand...
Click to collapse
Go to your app settings page (Settings > Apps > Manage Applications) and open Media Storage. select "clear data".
Then boot into CWM and under Advanced, choose fix permissions.
Reboot
In Settings > Apps > Manage Applications, open Google Services Framework. Clear data.

TeoLinuX said:
Go to your app settings page (Settings > Apps > Manage Applications) and open Media Storage. select "clear data".
Then boot into CWM and under Advanced, choose fix permissions.
Reboot
In Settings > Apps > Manage Applications, open Google Services Framework. Clear data.
Click to expand...
Click to collapse
Great!!!! Thanks. I have read many different solutions to this problem
but this one is short and effective and it WORKS!

westw said:
Great!!!! Thanks. I have read many different solutions to this problem
but this one is short and effective and it WORKS!
Click to expand...
Click to collapse
It was a pleasure to help you.
I came to this solution trying all what I found on dozens of forums. Most of them don't work. Sadly I don't remember where I found this one, to give the proper credits.
Anyway, you can press my thank button to increase my thank meter, LOL

TeoLinuX said:
Go to your app settings page (Settings > Apps > Manage Applications) and open Media Storage. select "clear data".
Then boot into CWM and under Advanced, choose fix permissions.
Reboot
In Settings > Apps > Manage Applications, open Google Services Framework. Clear data.
Click to expand...
Click to collapse
I can't find fix permissions under Advanced.

vianlovezuzu said:
I can't find fix permissions under Advanced.
Click to expand...
Click to collapse
My answer was based on my experience on a Samsung Galaxy S i9000 , with CWM 6.0.2.x (IIRC)
There was a "fix permissions" option in the advanced menu, I think you should search on Google "cwm +recovery +YourModel"
I'm sorry I can't be of more help.
Now I have a Nexus 5 with the TWRP 2.7.0.0 recovery

com.android.phone has stopped - My Solution
I've had this while showing my friend my new ROM & Recovery install.
Philz Touch had just turned itself into standard 6.0.4.5 so I re-zipped it ... WRONG!!!
First I got "Unfortunately .... com.android.phone" message, so I cleared the caches, factory reset (forgot to format system cache - but hey!) THEN reflashed the ROM (Paranoid Android 4.4.3 RC1) and the GApps (PA-Mini)
THEN I started getting "Unfortunately the process com.android.phone has stopped".
Hmmm ... So I started thinking "Media huh?"
Went into recovery and mounted the SDCard0 and SDCard1.
Aaannd ... she's working again.
Of course, now I'm waiting while all my Apps reload (Good old Google Sync :good: ), then Contacts etc.
But at least I got the damn thing back to working. :fingers-crossed:
Moral of the story "Don't mess with it if it ain't broke!"
p.s.
Someone who knows what they're doing will probably post a simpler method ...

opening music app, downloads and playing video stop working
Music default app, downloads and when playing videos suddenly stop working. Last time I. installed gl tools and swapit ram expander then uninstalled them then this happens. I tried media storage clear data even factory reset but it doesn't chanhe qnything. Any help?

Hello. My lenovo ideatab A3000-H keeps on showing the "unfortunately, process com.android.phone has stopped" I tried clearing the data and cache, as well as, factory reset, but still, it keeps on flasing. How can I solve this problem? Thank you in advance!

Related

[Q] Can't complete downloads from Android Market

Hey, I just rooted my NC with AutoNooter 3.0. It works great except one part. When I start a download from the Android Market it tells me it will download, shows a bar that says, "Starting Download" and doesn't go any further. Other than re-booting, I haven't tried anything else except opening Google Talk, which won't authenticate. Any ideas for fix? Please be detailed (I'm a noobie and old...sorry!) Steve
I have the same problem with market download. Freeze at Starting download and google talk failed at authentication. I even installed different system but can't get it back to work. Please help!
Stevepsych said:
Hey, I just rooted my NC with AutoNooter 3.0. It works great except one part. When I start a download from the Android Market it tells me it will download, shows a bar that says, "Starting Download" and doesn't go any further. Other than re-booting, I haven't tried anything else except opening Google Talk, which won't authenticate. Any ideas for fix? Please be detailed (I'm a noobie and old...sorry!) Steve
Click to expand...
Click to collapse
Stevepsych said:
Hey, I just rooted my NC with AutoNooter 3.0. It works great except one part. When I start a download from the Android Market it tells me it will download, shows a bar that says, "Starting Download" and doesn't go any further. Other than re-booting, I haven't tried anything else except opening Google Talk, which won't authenticate. Any ideas for fix? Please be detailed (I'm a noobie and old...sorry!) Steve
Click to expand...
Click to collapse
xuanhai said:
I have the same problem with market download. Freeze at Starting download and google talk failed at authentication. I even installed different system but can't get it back to work. Please help!
Click to expand...
Click to collapse
What ROM are you guys running?
Using Honeycomb, having the same issues. Apps that are known to work on HC fail to download in the market
Try:
open Settings --> Applications --> Manage Applications --> All --> Market
Clear cache, and then Force Close
open Settings --> Applications --> Manage Applications --> All --> Google Services Framework
Clear data, and then Force Close
Reboot
You can also try using the Honeycomb gapps installer v2 in the development forum. This fixed all my market and google talk issues.
Thanks ecomemail. Th nook color has settings but doesn't allow for that option. It makes sense to clear this out, but...
Same problem here with auto-nootered 1.1. Freezes at "Starting download..."
Installed new market, didn't help...
I have this problem when I'm on my work's wireless. It's an authenticated network via browser login (it's our guest network). Even after logging into the network, my marketplace downloads hang on "Starting download." Once I connect to any other wifi network, my downloads complete.
sent from my Nook via XDA
myecomemail said:
Try:
open Settings --> Applications --> Manage Applications --> All --> Market
Clear cache, and then Force Close
open Settings --> Applications --> Manage Applications --> All --> Google Services Framework
Clear data, and then Force Close
Reboot
Click to expand...
Click to collapse
Tried this fix, no luck.
Edit: I found a solution to my problem: http://forum.xda-developers.com/showpost.php?p=11545846&postcount=400
"To fix market download problems I force stopped Market, cleared its cache and data. Did the same for Google Framework Services. Then in ROM Manager I fixed permissions, rebooted to recovery. In recovery I formatted cache. I got the four unable to mount cache messages that others reported, but the Market works."
Try getting MarketEnabler from the Market.
On the Actual tab click save current settings.
Then click on the Settings List
Hold down on [us] T-Mobile and make a selection.
May have to reboot and then try the market again.
Hope this works.
Im having this problem on the latest CM7 rom. None of the solutions posted have helped. Any suggestions?

[Q] Android Market Error 495

Whenever I am updating an app it says
Error downloading 495
What do I do?
Jack Shepard said:
Whenever I am updating an app it says
Error downloading 495
What do I do?
Click to expand...
Click to collapse
Clear the market cache.
same here, clearing market cache didn't help.
als restored to factory defaults, no luck either.
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
fatwaman said:
Is there any solution for this error?
Cause I also have same problem for this error 495
Thanks in advance
Click to expand...
Click to collapse
Go to your aps setting and fing google framwork service and Clear data and cache, force stop and restart your phone, that could sort out the problem, i had a simler problem and this fix worked for me.
Everything I read points to it being probably some kind of wifi issue. Does it always happen or only when you're connected to a particular wifi network?
I have the same problem, i cleared app, but don't solution my problem
paceleot said:
I have the same problem, i cleared app, but don't solution my problem
Click to expand...
Click to collapse
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Mcdeep said:
try this, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Click to expand...
Click to collapse
Hi, I have the same problem on an ASUS tablet - TF700, only it does not have this option, its wifi only. What can I do?
Android Fix: error 495 in Google Play Store
These are the two methods for solving Android Fix: error 495 in Google Play Store
Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework >> Clear Data and Clear Cache
Now install or update app from Google Play Store
If it still didn’t work try uninstalling Google Play Store updates first
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.

Google Play says error when installing apps

Keeps saying something like wrong device. Im rooted. Quick fix?
bocaccio said:
Keeps saying something like wrong device. Im rooted. Quick fix?
Click to expand...
Click to collapse
Did you try clearing the cache and data of both the Google Play Store app and the Download manager
1.Visit Menu > Settings > Applications > Manage applications
2.Tab over to "All"
3.Select the Google Play Store app, and then tap "Clear data" and "Clear cache;" then, select Download manager and tap "Clear data" and "Clear cache"
Package Installer
Are you selecting Package Installer??
Ed
May I also suggest locating the installers like Package Installer and the like and clearing defaults, I had mine stuck doing that same thing until I did the cache and data clear, then had to cclear defaults.
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
strandedinar said:
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
Click to expand...
Click to collapse
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems it freezes when i clear cache. I have to hit the home switcher and go back to adb and go back in app settings to complete the process.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems that Google is aware of the problem. Their solution, however, did not work, while yours (and old_fart's) did. Thanks to both!
Donaghy, you're welcome.

[Q] Google Play stuck 'downloading' help?

I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Roaringmoo said:
I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Click to expand...
Click to collapse
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
his oferuman
same here
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
StewartS3 said:
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
Click to expand...
Click to collapse
I'm running stock on i9305 and I'm having the same problem so it may not be related to your rom
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Roaringmoo said:
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
Click to expand...
Click to collapse
blackyz said:
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
There are some further steps that should resolve the issue you are seeing, as market is also tied into some of the other Google applications:
After step 6 above do the following:
1. Also find applications 'Google Services Framework' and 'Google Play Services'.
2. Force close and clear data for both of these applications.
3. Go into your Google account and disable all the sync options so nothing is ticked.
4. Reboot your device now, do not run any of the applications.
5. Re-enable all your sync options under your google account
6. Re-Boot again, now you can go and try the Play store.
This should resolve both issues mentioned in this thread. It has happened to me on numerous occasion and this has resolved.
Worth a not if you have any of the other play store, Books, Movies, Magazines then it's worth deleting or completing above steps for these too.
Hope this helps.
B
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
This still works.
After removing play store from system apps... then install a latest version .....now it's stuck in downloading ... I can browse smoothly but can't update and download... all the above troubleshooting step don't work... Help!
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Suraj Padmasali said:
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Click to expand...
Click to collapse
3 things to try.
1, reinstall play store app and services via apk from Apkmirror.com.
2, delete and reinstall your Google profile.
3, wait until later as it is most likely an issue with Google servers.
I have another problem with Google Apps.
After flashing any nougat based custom ROM, and then after installing OpenGapps arm 7.1 my phone stuck with a problem that Google services was stopped.
Try a different version of gapps.
shivadow said:
Try a different version of gapps.
Click to expand...
Click to collapse
You think full, mini, micro... ???

Phone Manager - App isn't installed

Can't remember the last time i used it, but tried to open it today and system says app isn't installed.
Icon is in the app drawer, but can't find it anywhere.
What's going on?
D.
deksawyer said:
Can't remember the last time i used it, but tried to open it today and system says app isn't installed.
Icon is in the app drawer, but can't find it anywhere.
What's going on?
D.
Click to expand...
Click to collapse
Strange. You or something has changed settings. Doesn't happen on its own.
Check your default apps and that it is set correctly:
Settings>>>App Management>>>>Default App
Check Phone is set to "system default". If not go into the list and select.
Hope that works.
If not...looks like a factory reset or update via recovery
Had the same issue.
I fixed it by going into "Settings>>>App Management>>>>Default App" and then change the System Launcher back to the default one that comes with the phone. I was using Microsoft Launcher before. Then, find the Phone Manager app and run it.
This is absolutely stupid. No idea why you can't run the same app in a different launcher. Oh well.
hii
a common issue
Sometimes the phone manager App doesn't come pre-installed, install it from play store.
For me, I clicked phone manager and then a message came out: Error 101. What is that?
Raven7342 said:
For me, I clicked phone manager and then a message came out: Error 101. What is that?
Click to expand...
Click to collapse
A quick search helps:
Solve Error Code 101 in Google Play Store
The error 101 occurs due to the memory issue, which can be ROM / SD-card storage / Cache memory. But this error mostly gets solved by deleting some unused apps or by freeing the SD card memory.
Solution 1: Free memory card space by deleting unused Apps or content. Also, free up the Phone internal storage. It should solve the problem.
Solution 2: Remove the Google Account and open the Play store again and log in.
Solution 3: Uninstall Play store Updates Go To Settings Select Manage Applications or APPS Manager Tap on ALL Scroll and Look for “Google Play Store” Clear Cache and Data Click on Force Stop Select Uninstall Updates Reboot you phone and try again
Solution 4: Clearing cache and Data for Google Apps Go to Settings Select to Application Manager or Apps Under All , look for Google Services Framework Clear Data Cache and Click Force Stop NOW do the Same With Google PLAY STORE, Google Play Services, Download Manager Reboot your Phone, it should be working fine now.

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