I have a problem on my Galaxy S3, running android 4.1.1 on Vodafone network in the UK. It is not rooted.
I want to make sure the phone is unlocked before buying a sim card for use in France
Using the stock dialer, "*#7465625#" gives me "ussd code running" followed by "Unknown command".
Looking around elsewhere, others have blamed it on Mobile Tracker, which as far as I can see, I don't have. The only solution I have seen is a factory reset, which is a scary prospect for me, not having any idea what that entails. And then reinstalling apps one by one until the culprit is found. I have also seen comments about ussd security issues. I am slowly heading out of my depth here (I know my way round windows quite well, but phones are unknown territory for me,).
I am hoping some clever souls on this forum might be able to help. Is this a known, and solved, problem? Or is a factory reset my best bet?
If I have to reset, I know where the reset is in the menu system - on the same page as a checked box saying backup. So...does does the back up happen automatically or when I press reset or have I got it completely wrong? If not, which files do I need to save away from the phone? What happens to things like contacts I can remove the external SD card, so that won't be an issue. How do I reinstall the apps, particularly the ones I have already paid for?
I have spent most of the afternoon tried to get a handle on this and my head is spinning now.
Any help at all, would be very warmly received.
Polly
1st solution : root your phone, very easy procedure then you can flash the same stock ROM from sammobile.com to become unrooted again without wiping/resetting your phone.
2nd solution: download APPSAVER from market for free, then you can save all the applications you have downloaded but not the DATA (for example you can save the game itself but not the progress you have achieved)
as for the contacts, go to the contacts folder - menu import/export - export to usb storage and voila all your contacts will be written in a single file that you can import after you reset your phone
as for SMS, you can download "SMS Backup & Restore" from market for free to backup then restore your SMSs
after you perform the above, go to Settings - Back up and reset - Factory data reset and your phone will be back as you received it.
On the other hand if the phone is locked you can always unlock it using Voodoo S3 on the Play Store, it can sim-unlock your device if you're rooted of course.
Great reply, thank you!
Rooting...a bit loth to do that while still under guarantee and at my level of experience. One day I will get hold of an old phone and try it with that first.
Appsaver - what a brilliant app, thank you again. If it is one particular app that is the problem (and that is the sense that I get from elsewhere), then I can use this to back up my apps, uninstall them all, check for the ussd error. If it has disappeared, then reinstall apps one at a time until the error reappears. If it hasn't disappeared, then I can go the reset route, after backing up contacts and SMS.
Thank you so much for your help.
Polly
the code *#7465625# doesn't work on Jelly Bean anymore..
v2leech said:
the code *#7465625# doesn't work on Jelly Bean anymore..
Click to expand...
Click to collapse
Ah. The more I try to read up on this, it feels the more lost I get.
How do I check whether the phone is unlocked...borrow someone's micro sim card?
Related
I rooted installed clockwork and then began the process of installing a team whiskey rom. when i noticed that i no longer had access to the app market. I have some sort of purgatory market that shows test apps and none of them seem to work.
So I installed Odin and was going to unroot and flash back to Stock Vibrant rom but the phone isnt syncing. so I installed Kies still nothing.
Then it was suggested that I use a Dial code started with *2.......*.... something. which wiped all my apps and gave me a stock phone with no terminal access.
So I dl terminal access apk's (tried two) they install but wont open.
I can still make calls and browse the net and whatnot but wheres the fun in that. About at my whitts end here fellas. I think I may have a virus. how do I fix it
Have you tried going to:
Settings -> Applications -> Manage Applications -> The "All" tab -> select "Market" -> press "Clear Data" (you might have to force stop it before this step)
I tried a bunch of things in the settings... manage applications you suggested but I don't have a tab feature you mention.
Sendress said:
I tried a bunch of things in the settings... manage applications you suggested but I don't have a tab feature you mention.
Click to expand...
Click to collapse
In manage applications along the top it should say:
"Third Party"
"Running"
"All" <- select this one
Then scroll down to "Market", click it and clear the data.
I read about this some where and I'm sorry but I don't have the link. But this person was having close, if not exactly, the same problem and found it was due to some change in the IEMI code. This guy said he had backed his up so it was easy to fix. But the point is that your IEMI code is part of what is used to determine what should be shown to you in the market, at least that is my understanding, so you should verify that yours is correct. I hope this helps. If not then sorry I made you waste your time, but good luck.
Sent from my SGH-T959 using XDA App
earlier this morning i tried opening all the stock programs and when i got to sim3 i got this message "For security, your phone is set to block installation of applications not sourced in android market".
I tried the *#06# to compare the imei code with what is printed on the phone and they dont match.
So now I have a clearer idea of what Im up against here anyone have any ideas on how to fix it?
Sendress said:
earlier this morning i tried opening all the stock programs and when i got to sim3 i got this message "For security, your phone is set to block installation of applications not sourced in android market".
I tried the *#06# to compare the imei code with what is printed on the phone and they dont match.
So now I have a clearer idea of what Im up against here anyone have any ideas on how to fix it?
Click to expand...
Click to collapse
I'm not at home right now so I can't find the thread that I originally read, but here is one I found with other people with problems with there imei codes. Some of them said they were able to resolve their issues in this thread.
http://forum.xda-developers.com/showthread.php?t=878291&page=7
I have Tmobile and it worked perfect before this. usually had full bars, etc.
after this i dont have anything.. just shows a x(0 bars.). went to apn and tried to fix it and nothing. reinstalled greyblur and nothing. did full wipe and nothing..
about 10 minutes later i got a couple facebook notifications. and saw i had 1 bar! i got excited and then it went back down to x... WTF. went to apn settings and such and it doesnt even show Tmobile network. only i can pick between 2 ATT networks. under signal settings or whatever it says im connected to ATT. I have noo clue what is going on.
Can someone help me please?? Would flashing the stock 1.83 help?? Thanks.
Did you do a backup of /DATA?
nexxusty said:
Did you do a backup of /DATA?
Click to expand...
Click to collapse
no, i did not. if you mean titanium back up then yes. i followed the instructions on briefmobile..
edit: how would that effect networks or whatever it did..?
wooooow.. xD i just pluged my phone into my computer while having motorola software update started and i have full bars now.. this is very weird.
I dont know if i should be happy or worried LOL
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
jbgwofo35 said:
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
Click to expand...
Click to collapse
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
jbgwofo35 said:
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
Click to expand...
Click to collapse
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
Click to expand...
Click to collapse
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
twomoses said:
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
Click to expand...
Click to collapse
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
jbgwofo35 said:
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
Click to expand...
Click to collapse
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
twomoses said:
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
Click to expand...
Click to collapse
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
jbgwofo35 said:
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
Click to expand...
Click to collapse
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
twomoses said:
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
Click to expand...
Click to collapse
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
Click to expand...
Click to collapse
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
Click to expand...
Click to collapse
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
twomoses said:
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
Click to expand...
Click to collapse
I'm going to try the Gapps install, but I am having an issue flashing CWM apparently. I follow the instructions here http://forum.xda-developers.com/showthread.php?t=1204500 but I am still not seeing Clockwork Mod Recovery. When I reboot, hold volume down, go to Android Recovery and press up, I still see the Android/Triangle/Exclamation point icon. Press volume down and up and see a blue menu with three or 4 options but none are Install from SD, so I am guessing I'm not successfully flashing CWM.
Edit: I did not delete the system/etc/install-recovery.sh file before flashing CWM. I am trying to do that then flash again, but ES File Explorer will not let me delete the file. My super user may need to be updated, but since I can't connect to the store it won't do it on its own.
I resolved the the issue with CWM thanks to Zestar in this thread: http://forum.xda-developers.com/showthread.php?t=1302423&page=16
I just have to reflash every time until I decide to go for the custom rom. I installed GAPPS from CWM Recovery but I am still having the same issue with being told i need to authenticate my account.
I got a ROM backup while in CWM as well so I think at this point I will just flash a custom rom and see where that gets me. Since I got a copy of the rom I should be able to return to this point in time anyways (could be wrong though )
Thanks for your help, I will report back once I have flashed to a new ROM and see what happens.
I didn't get this done before the weekend was up but got time tonight and flashed to the TopSmarts GingerBread ROM (it is really cool to me, a first time custom rom-er). I was able to get set up on e-mail (don't have a Gmail app loaded yet) but Play Store - which I had to side load - is crashing when I try to add an account still.
I flashed the Gapps from above after flashing the new ROM but none of them showed up when the phone booted into the rom for the first time. Do I need to do something other than install from CWM?
Edit: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
jbgwofo35 said:
: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
Click to expand...
Click to collapse
Glad you got it working. I've never seen the TopSmarts ROM as I am also very new to the custom ROM world. I flashed CyanogenMod 7 Nightly (I didn't know Nightly versions were beta until after I flashed it), and I love it! It took me a couple of tries to get the gapps working too, but once they worked, I haven't really had a problem since.
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
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Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
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This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Hello everyone and hope to find a solution to this problem that I caused myself.
A couple of days ago I came to buy a mobile for eBay, with very good features but that only brought two languages English and Japanese, after much research weno to rotearlo, I got you can rotear and is very easy, the question was to use a root desinstador to remove applications in Japanese, that is the question I deleted such that a Mobil has been almost useless, it lights have wifi but no network are not phone applications or contact, it says nothing about the SIM requests and configuration pin or setin gives many fs if it enters network.
Theirs would reinstall the official ROM but I can not find it, if I try to update it does not detect wifi Trough docomo network, tb I watched the efs folder and is not, and can not think of more, one thing in the middle of it desinstaciones I made a backup with titanium backup but not because reason gives me error and not installed, when I made this copy option worked even though I had uninstalled call phone icons and the calendar.
Another thing is that now I have the baseband because I don not known or something.
If you also have looked but I see nothing, I found and downloaded this F02E_F0001_V16R46A.tar.gz
I think it's the original rom unzipped weighs 900mg but remains in extension. tar and not as flasearla.
In conclusion let a disaster, so I do not know what to do with it, I may have a solution say hello.
You need to reset the phone.
Go to settings -> Backup&reset -> Factory data reset.
Note that Backup&reset is located in settings under "Personal" -> "more".
lallolu said:
You need to reset the phone.
Go to settings -> Backup&reset -> Factory data reset.
Note that Backup&reset is located in settings under "Personal" -> "more".
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Hello lallolu yalo did but uninstall applications as root with root uninstaller did not restore
Well I sent an email to the seller happened to me besides the manual and another to put the apn, it's late because I can not put or the phone number, I sent another e actually providing again that the phone does not work properly you can not put your phone number and we that that option does not come out and that the solution would actualiazar the software, I have seen that has left one mine software upgrade brings the build number V16R46A, and now there is a patch V17R48Aque this could solve the problem , let's see if I get any solution.
hello again I'm afraid the vendodor has few solutions, has sent me how to reset the phone to its factory state, let a hard reset, that's what I have done about 10 times, if someone can give me a hand, a file with tar extension of mobile rom but do not know how to install it, if you google samsung wonder absorbs everything and there is just one possible solution the search
GattacaWroclaw said:
hello again I'm afraid the vendodor has few solutions, has sent me how to reset the phone to its factory state, let a hard reset, that's what I have done about 10 times, if someone can give me a hand, a file with tar extension of mobile rom but do not know how to install it, if you google samsung wonder absorbs everything and there is just one possible solution the search
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I have same problem. And i have old source code of ROM in tar.gz file.
If someone know how to make it or whrere to find restoring image of original ROM, please help.
Is there any way to exit Ultra-Power-Saving-Mode while locked out of my S5 using recovery mode, installing some update, etc? I have a lot of development experience with several languages and tools, but not Android.
I've been using my fingerprint for access for over a year and now I have no idea what my alternative password is... since I've never used it regularly and can't find any record of it. I usually right document such things, but apparently not this time.
Unfortunately, this last Sunday while in Ultra-Power-Saving-Mode something went wrong with my phone and now it only asks for the alternative password... which I can't recall. I've used the Android Device Manager 4 times since then to reset the lock PUK/PIK. After each time resetting it, the lock screen does show the new greeting I set via the Android Device Manager, but it still asks for the alternative password... instead of asking for the PUK/PIK that I just reset.
I am suspecting/hoping that if I can somehow get my phone out of UPSM that the lock screen will allow me to use the reset PUK/PIK to get back into my phone.
So, I am asking if you know of any app that can be installed remotely that will allow me to get my phone out of UPSM? Or, if there is any way to get it out of UPSM by rooting the phone, but installing an ADM update, etc.
Normally I would just do a factory reset because everything is synced up to my Google account. However, apparently my SD card, which was my primary storage, filled up on May 2, so everything since then has been stored on internal memory and thus will be lost if I do a factory reset. I've taken a lot of pictures and video of my 2 1/2 yr old boy and I am trying to avoid losing everything since May 2.
Thanks for any help.
rjlyders said:
Is there any way to exit Ultra-Power-Saving-Mode while locked out of my S5 using recovery mode, installing some update, etc? I have a lot of development experience with several languages and tools, but not Android.
I've been using my fingerprint for access for over a year and now I have no idea what my alternative password is... since I've never used it regularly and can't find any record of it. I usually right document such things, but apparently not this time.
Unfortunately, this last Sunday while in Ultra-Power-Saving-Mode something went wrong with my phone and now it only asks for the alternative password... which I can't recall. I've used the Android Device Manager 4 times since then to reset the lock PUK/PIK. After each time resetting it, the lock screen does show the new greeting I set via the Android Device Manager, but it still asks for the alternative password... instead of asking for the PUK/PIK that I just reset.
I am suspecting/hoping that if I can somehow get my phone out of UPSM that the lock screen will allow me to use the reset PUK/PIK to get back into my phone.
So, I am asking if you know of any app that can be installed remotely that will allow me to get my phone out of UPSM? Or, if there is any way to get it out of UPSM by rooting the phone, but installing an ADM update, etc.
Normally I would just do a factory reset because everything is synced up to my Google account. However, apparently my SD card, which was my primary storage, filled up on May 2, so everything since then has been stored on internal memory and thus will be lost if I do a factory reset. I've taken a lot of pictures and video of my 2 1/2 yr old boy and I am trying to avoid losing everything since May 2.
Thanks for any help.
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Only option I can think of would be to install TWRP custom recovery and use the built in file manager to rename the UPSM app. This wouldn't work if you have an ATT or VZW model, as the bootloaders are locked down, not allowing installation of TWRP, but pretty much any other carrier model should be fine.