Hi,
Need help. I used to be able to transfer file via my windows or mac, plug in the usb cable, got the usb debug notification shows up on my phone, pull down the notification, I can choose MTP or Mass Storage.
Then one day, it just decided not to work anymore, I can no longer see those usb debug option. Everytime I plug in my USB cable. I have also tried different sort of usb cable even the original motorola usb cable, but nothing works.
Weird thing is when I plug the phone, nothing happened, then I unplug and plug it back, it will start charging, but still no usb debug options. I also cannot hear any sounds in windows when I plug in the usb.
Please, any idea, tips or does anyone ever experienced this before and know what's the solution?
Thanks much!
nimue said:
Hi,
Need help. I used to be able to transfer file via my windows or mac, plug in the usb cable, got the usb debug notification shows up on my phone, pull down the notification, I can choose MTP or Mass Storage.
Then one day, it just decided not to work anymore, I can no longer see those usb debug option. Everytime I plug in my USB cable. I have also tried different sort of usb cable even the original motorola usb cable, but nothing works.
Weird thing is when I plug the phone, nothing happened, then I unplug and plug it back, it will start charging, but still no usb debug options. I also cannot hear any sounds in windows when I plug in the usb.
Please, any idea, tips or does anyone ever experienced this before and know what's the solution?
Thanks much!
Click to expand...
Click to collapse
did you try different roms? suppose that you have moto drivers installed. or try another pc
I was using stock, and I even did a factory reset just to make sure, but it is still not working
Sent from my Nexus 7 using xda app-developers app
and yes, i have tried different roms and different pc. Funny thing is when I tried on one of the pc that runs windows 8, i can see the usb debug notification, but nothing shows up on the pc
Sent from my Nexus 7 using xda app-developers app
nimue said:
and yes, i have tried different roms and different pc. Funny thing is when I tried on one of the pc that runs windows 8, i can see the usb debug notification, but nothing shows up on the pc
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
install latest motorola drivers, even you can try to install motocast. Try to plugg in your usb in usb 2.0 instead if you are pluginn in usb3.0
rachit2588 said:
install latest motorola drivers, even you can try to install motocast. Try to plugg in your usb in usb 2.0 instead if you are pluginn in usb3.0
Click to expand...
Click to collapse
I think I got the latest motorola drivers from here https://motorola-global-portal.cust...can-i-download-the-usb-drivers-for-my-device?
Tried usb2.0 still nothing. I remember last time when I plug in my razr, motocast wil automatically pop up, but this time, nothing
Update, it seems to get detected when I plug it in on PC that is running XP. This is getting weirder...
The Stock ICS Final i'm running works flawlessly with the usb connection, but various custom ROM's i've tried can't mount either Internal SD or External SD. Turning off USB debugging mounts the internal memory on some ROM's, but only with read rights.
There are quite a few people with this problem, and despite searching everywhere i haven't found an proper answer as to why this happens.
agree.. i saw a lot of people having the same issue but most solved it by using moto original cable but doesn't work for me sadly.
is there a log in the system itself? something like a logcat that i can take a look?
Sent from my Nexus 7 using xda app-developers app
weird thing happened again, but this time it's a good thing. Out of nowhere, now it decided to work again even when I'm not using the original cable. this is just getting weirder and weirder. Anyway thanks everyone for the help
Mine dose the same sometimes it works and other times it don't.
Sent from my Nexus 7 using xda app-developers app
Did you try other Micro-USB cables? Maybe yours is screwed.
Related
Hey all,
My roommate recently bought a Galaxy Tablet 10.1 and it just now wont connect to the computer.
When the device is plugged into the computer (we tried both a mac and a pc with updated kies mini installed on both) and the tablet says USB is connected, but it doesn't show up on the pc.
Any ideas?
We had it connected earlier in the day, and know it won't work. I'm puzzled.
I've got an infuse, but i've never had anything like this happen before.
Try going into settings> applications> development and tick or un-tick usb debugging. Might have to try both settings plugging and unplugging from the computer to finally get it to come up. Give it a couple minutes between each to be sure its going to see it or not.
This has worked for me in the past when something changes and I don't know what. Also re-installing the drivers on the computer has helped before for some reason. I'm using Windows7 so YMMV.
Let us know what helps.
Sent from my GT-P7510 using one stinky finger.
Are you stating it's not showing up as a storage drive in Windows when using USB, or are you stating KIES cannot see the tablet (or both)? If Kies, welcome to the club - you are far from alone. I know of no known solution (that topic has been beaten to death on all forums). Togling the USB dedub option may help with respect to Windows seeing it as a storage drive (try another USB port, too), but with respect to Kies, if you find a solution (that you can duplicate) please share. The only way I've ever been able to get Kies to work twice on the same computer was to reset the tablet back to factory defaults - at which point, I can connect VIA Kies one more time, then back to square one.
Good luck!
Canadian 10.1 4G (GT-7500D)
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
shooter5635 said:
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
Click to expand...
Click to collapse
nothing is supposed to happen. it uses MTP not mass storage. On your laptop, go to "Computer"...it should be there under a portable media device.
if that doesn't work....make sure USB debugging is UNCHECKED...it will NOT work with it checked.
If all that doesn't work..try another USB port
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Benzoman said:
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Click to expand...
Click to collapse
i just said that nothing should happen....its not mass storage..its MTP...you actually have to go into Computer, then select it.
Yes we're on the same page... but are we helping? well you probably did.
Sent from my GT-P7510 using one stinky finger.
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
ThomasClancy said:
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
Click to expand...
Click to collapse
Nothing happens on my PC...win 8... maybe that's why
ezcats said:
Nothing happens on my PC...win 8... maybe that's why
Click to expand...
Click to collapse
Windows 8 is exactly why. I've used it and you're right.
Sent from my GT-P7510 using one stinky finger.
my atrix doesn't detect when it's connected to my pc or charge neither my pc detects it when connected via usb, what could be happening? i have stock rom 4.5.91 android 2.3.4
can you check is your Atrix is visible in other Mac/PC?
ovitz said:
can you check is your Atrix is visible in other Mac/PC?
Click to expand...
Click to collapse
No, i tried on my laptop too but it doesn't recognize it either
Try reinstalling Motorola USB drivers.
CaelanT said:
Try reinstalling Motorola USB drivers.
Click to expand...
Click to collapse
Did it but no success
Josih said:
my atrix doesn't detect when it's connected to my pc or charge neither my pc detects it when connected via usb, what could be happening? i have stock rom 4.5.91 android 2.3.4
Click to expand...
Click to collapse
have you selected what connecting your usb does (in the notification bar of your phone)
barry_ said:
have you selected what connecting your usb does (in the notification bar of your phone)
Click to expand...
Click to collapse
mine doesn't show anything "usb related" in the notification bar
Sounds like your phone USB port may be defective. It is possible you have pushed it in a wee bit when plugging the cable in one time through the m/f not being aligned just right, and now the male connector on the cable isn't going in far enough. Either that or hardware issue. Tried a different USB cable? I use an old BB cable at work without problems. Any micro USB cable should work to see if you have a cable problem.
sorry to reopen thread but my phone now only shows usb debugging but no usb option to change from charging/usb mount in the status bar...
wiped reflashed and everything but the kitchen sink and still cant get it to pop up...
Well, it happened to mine. But it seems to have fixed itself now. It's very funny (as is my One X) with what USB leads/chargers it will work with, but then it always has been
So yeah, I give up trying in hope to get some decent help here.
I am not able to connect my SGS3 to any of my 2 PC's or my notebook.
I have tried everything as far as I know (on all 3 systems):
(Re)installed KIES
(Re)connected my SGS3
Rebooted the computers
Rebooted the phone
Did a factory reset
Used the SGS3 toolkit
Tried different USB slot
I even bought a new USB cable just to be sure :s
When I plug it in it starts charging and that's it.
Windows doesn't even give the confirmation sound when any random USB device is connected.
I don't see my SGS3 anywhere on my computer (not in device manager, nowhere).
I reinstalled KIES several times and installed the drivers through the SGS3 toolkit.
I own the international SGS3 with stock rom (haven't been able to update at all because of the connection issue).
I do not know what to do anymore.
Please help oh wise XDA gurus !
I would try a return to supplier and get them to prove its not hardware
Sent from my GT-I9300 using xda premium
Had the very same problem.. installed updated usb drivers from the samsung site and it pretty much worked for me..
Sent from my GT-I9300 using xda app-developers app
Probably a broken registry on your computer try fixing it using advanced system care (it's free) afterwards try reconnecting it again. If that doesn't work try to go to samsung's support section and see what you can find to resolve your issue.
I tried it on my PC at work, same problem.
Registry issue on 4 different machines?
I think not.
Also:
I got connectivity for a moment on both my PC and notebook but it went away within seconds.
The phone gave the notification that it is connected as a mass storage device.
Then the message disappeared and it only charged and nothing else.
Playing with the cable it came back and off a few times.
Now it stays disconnected.
Seems like the connector in my phone is dead :s?
Open Terminal Emulator
type SU
then type this.....
setprop persist.sys.usb.config mass_storage adb
bigsc said:
Open Terminal Emulator
type SU
then type this.....
setprop persist.sys.usb.config mass_storage adb
Click to expand...
Click to collapse
what does this do
darkfreak said:
I tried it on my PC at work, same problem.
Registry issue on 4 different machines?
I think not.
Also:
I got connectivity for a moment on both my PC and notebook but it went away within seconds.
The phone gave the notification that it is connected as a mass storage device.
Then the message disappeared and it only charged and nothing else.
Playing with the cable it came back and off a few times.
Now it stays disconnected.
Seems like the connector in my phone is dead :s?
Click to expand...
Click to collapse
Check the connector on your S3. The PC's maybe fine, but something is shorting pin 2 & 3 thereby nullifying the data pins.Hence it is being detected as a charger.(Actually that is the difference between a charger connection and a PC connection).Thereis a thread on XDA about cleaning it with a toothpick. Takes a few minutes actually.
you may consider on cleaning your phone's usb port
in addition, there is an app in the market (for free) that enables/disables usb mass storage (that's how i used to fix my usb problems; i honestly dunno why)
also, if u have tried different roms (stock/kernel), it may be a hw problem.
Sent from my GT-I9300 using xda premium
I thought I had connector problems myself sometime ago, but as Dr Danish said, I un installed the samsung drivers which are different from un installing kies. Restart pc and connect phone, make sure you have Internet, and windows will auto install them again.
Sent from my GT-I9300 using Tapatalk 2
if this is happening on multiple machines then its more likely to be the phone, did it happen after a flash phone reboot?. It happened to me on my old galaxy S2 after flashing a corrupt MIUI ROM.
Flash back to FULL stock should resolve, if not then your phone is in a state you can return it in, if you haven't had it long they may do a straight swapout.
It is the only thing that worked for me. It tells the phone to inquire about mtp/mass storage everytime it is connected
Sent from my SPH-L710 using xda app-developers app
bigsc said:
It is the only thing that worked for me. It tells the phone to inquire about mtp/mass storage everytime it is connected
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Does that mean you solved this with a flash back to Stock as I advised?, although sgs3 doesn't use mass storage, if you are on stock you wouldn't get these messages unless you had rooted and installed EASUMS. When you plug it in it should just say on your phone "connected as media device" and it will connect to your PC using MTP. All you need for MTP to work is the correct drivers, Kies install will provide these if you havent found them elsewhere.
Where are you at now then?
When I plug my international S3 into my PC it will charge but I don't see it on the computer.
Info: international s3, win 7 32bit, 32gb extsd card.
I've removed the battery and sd card, & restarted both the phone and computer. Also tried using many different usb port locations on the PC.
I cant install the official Jelly Bean update through Odin because my S3 can't even connect to my PC!!!!!
Install Samsung kies, or the drivers
Sent from my GT-I9300 using xda app-developers app
I've installed Kies on both my PC and phone. But my PC won't detect it in Kies either.
How do I download the drivers?
Sent from my GT-I9300 using xda app-developers app
leeznon said:
I've installed Kies on both my PC and phone. But my PC won't detect it in Kies either.
How do I download the drivers?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Try these drivers https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Install them and reboot the computer. Install drivers connecting your phone once without usb debugging enabled and once with
I have the same problems with the USB cable shipped with the phone, it's charging only. Try another usb cable, you can buy one from BestBuy.
huisinro said:
I have the same problems with the USB cable shipped with the phone, it's charging only. Try another usb cable, you can buy one from BestBuy.
Click to expand...
Click to collapse
same here, mine was working for a few days then started losing data contact (while charging was constant) now it wont connect as data no matter what...
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Motherboard USB port ??
jje
Tried it. Doesn't work.
leeznon said:
Tried it. Doesn't work.
Click to expand...
Click to collapse
Yeah, I'm having the same problem with my phone. When I reset the phone, it'll connect to the PC but as soon as the phone updates from my Google account, the phone won't connect to the PC anymore. I tried replacing the phone and same thing. There's something with my Google account. I tried checking all syncing settings and even turned off all syncing. Nothing.
That is such a pain in the ass. If you find a solution please tell me.
I'm thinking about doing a factory reset but I'm afraid the same thing will happen as you.
It doesn't work in Ubuntu as well as Windows btw
Does the USB icon appear in the system tray when you plug it in?
If so, make sure you have it in Camera mode instead of MTP.
If it works, the way I got it to recognize the phone was when my computer failed installing the drivers, I set it to locate the recommended drivers from the internet automatically. I'm on Win7 32 bit as well.
Bodoma said:
Does the USB icon appear in the system tray when you plug it in?
If so, make sure you have it in Camera mode instead of MTP.
If it works, the way I got it to recognize the phone was when my computer failed installing the drivers, I set it to locate the recommended drivers from the internet automatically. I'm on Win7 32 bit as well.
Click to expand...
Click to collapse
No, the USB icon isn't even appearing in the notification tray. It works about 5% of the time and when it did show up, I was in MTP mode not Camera mode. If the icon shows up again I will change it.
I am going to reset my phone right now... I really don't want to do it (loose all my things).
leeznon said:
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Click to expand...
Click to collapse
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
leeznon said:
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
Click to expand...
Click to collapse
Dude, check out my answer.. Before freaking out like that, doing stuff like that just pi***s everyone off and makes things worse..
Give it one last try, if then it doesn't work, then feel free...
---------- Post added at 06:19 PM ---------- Previous post was at 06:19 PM ----------
leeznon said:
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
Click to expand...
Click to collapse
By the way, bumping is against the rules!
familyguy59 said:
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Click to expand...
Click to collapse
My S3 wont show up in the device manager in Win7. There is also no USB icon in the phones notification tray.
Had the same issue. Happened when kies updated. Only fix I could get to work was uninstalling Samsung drivers and kies from the computer. Rebooting both phone and computer, then plugging phone into computer for drivers to reload. This worked as long as I did not reinstall kies.
Sent from my GT-I9300 using xda premium
leeznon said:
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Click to expand...
Click to collapse
Well instal pdanet and see.plz reply if working
Sent from my GT-I9300 using xda app-developers app
familyguy59 said:
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Click to expand...
Click to collapse
Thanks for that. I was having issues with getting my S3 recognised by PC. Now it's working great.
Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
keith843 said:
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Click to expand...
Click to collapse
Murrda said:
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
Click to expand...
Click to collapse
Reinstall drivers, not a mac user so idk if you need the fastboot or adb files from sdk. But if you do, reinstall those exe files
Sent from my HTC6600LVW using xda app-developers app
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
I am having similar issues, the mtp file transfer mode seems to borked. I can get files from phone but not send em. I've been mounting my external sd as drive then moving the files using root explorer.
Of course.. It always shows that MTP mode is enabled but does nothing when you tap it, and also shows usb is connected on the phone but when taping that it brings up only options for internet passthrough and sharing etc...
Jiggity Janx said:
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
Click to expand...
Click to collapse
Right. Internet passthrough and others. Dont some of those stop file transfer when active.
Murrda said:
Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Click to expand...
Click to collapse
Could be the USB 3.0 intermittent issue. Try a powered hub that is USB 2.0 as if your notebook is new enough most likely the USB ports are all 3.0.
Just saying.