BOOYAH !!!!
It could either be 1 giant mistake, or this is straight up. I waited until today to order my GN2 as I just sold my G3 yesterday. At check out I was offered 5 shipping options, with the golden option being the $14.00 Fedex Overnight prio. After check out I hit up the rep via chat and asked the following . . . and received the following response (see screenshot also):
-----------------
Your RealTime session ID is 13476612335.
You are now chatting with 'Sunny'
Sunny: Hello. Thank you for visiting our chat service. May I help you with your order today?
Sunny: How are you today?
You: Quick question
You: I just ordered the Galaxy Note 2 and added overnight priority shipping.
You: Shipping is listed for the 27th. Should I assume that I will have it by 10:30 am on the 28th?
Sunny: Yes you should receive the device on 28th
You: Great! Thanks so much
You: Have a good night
Sunny: Did you have any other questions for me today?
You: No thats all - thanks much
Sunny: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Thank you for chatting with us, visit our Online Workshops to learn more about your devices. Click "End Chat" to tell us how we did today via our survey.
-------------
SO . . . . Fist Pumps, high fives and what ever the hell else people do these days when they are happy. By 11:00 I will be phableting my way to happiness.
I just hope Samsung delivers on their promise of trumpeting angels, double rainbows and the sweet smell of fresh cut grass when I first open the box (they did say that, right?)
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at75928PM_zpsbae0bac8.png
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at80626PM_zps9449d647.png
roxboxxx said:
BOOYAH !!!!
It could either be 1 giant mistake, or this is straight up. I waited until today to order my GN2 as I just sold my G3 yesterday. At check out I was offered 5 shipping options, with the golden option being the $14.00 Fedex Overnight prio. After check out I hit up the rep via chat and asked the following . . . and received the following response (see screenshot also):
-----------------
Your RealTime session ID is 13476612335.
You are now chatting with 'Sunny'
Sunny: Hello. Thank you for visiting our chat service. May I help you with your order today?
Sunny: How are you today?
You: Quick question
You: I just ordered the Galaxy Note 2 and added overnight priority shipping.
You: Shipping is listed for the 27th. Should I assume that I will have it by 10:30 am on the 28th?
Sunny: Yes you should receive the device on 28th
You: Great! Thanks so much
You: Have a good night
Sunny: Did you have any other questions for me today?
You: No thats all - thanks much
Sunny: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Thank you for chatting with us, visit our Online Workshops to learn more about your devices. Click "End Chat" to tell us how we did today via our survey.
-------------
SO . . . . Fist Pumps, high fives and what ever the hell else people do these days when they are happy. By 11:00 I will be phableting my way to happiness.
I just hope Samsung delivers on their promise of trumpeting angels, double rainbows and the sweet smell of fresh cut grass when I first open the box (they did say that, right?)
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at75928PM_zpsbae0bac8.png
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at80626PM_zps9449d647.png
Click to expand...
Click to collapse
Sorry to maybe bust your bubble but lol all oreders will be shipped by the 27 and everyone will get the phone on the 29th, the day of it been released if it even actually is released. I think your rep might of been confused as were the ones i talked to. But if you do get it,which i think you wont on the 28, i hope you let us know !!!
Okay yes awesome that you got to pick shipping but that doesn't mean it will be processed and shipped by tuesday. Plenty of things could hang it up and make it come thursday by 1030 am but in all honesty i wish you the best and I hope you get it weds at 1030
FWIW the rep I talked to said it would ship on the 26th. My order status still shows 27th so who knows. I did the regular two day shipping
Sent from my Nexus 7 using Tapatalk 2
crazydad said:
Sorry to maybe bust your bubble but lol all oreders will be shipped by the 27 and everyone will get the phone on the 29th, the day of it been released if it even actually is released. I think your rep might of been confused as were the ones i talked to. But if you do get it,which i think you wont on the 28, i hope you let us know !!!
Click to expand...
Click to collapse
Meh, he could get it before that. I have heard this before, but didn't think it was true. I guess the only way you can choose S&H options is if you pay outright for the phone. Plus even further proof, some people have gotten other phones before their release date in-store, but lol @ $15 + tax for one day early, though.
I know I probably will be phoneless come 10:30 on Wednesday, but making this post somehow makes me feel better
loggainsd said:
FWIW the rep I talked to said it would ship on the 26th. My order status still shows 27th so who knows. I did the regular two day shipping
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Likely because they don't work on Saturday or Sunday. I am guessing we will all see updates, if this is true, on our delivery confirmation as of tomorrow.
That would be awesome if they shipped tomorrow instead of tue
Sent from my Nexus 7 using Tapatalk 2
kimdoocheol said:
Meh, he could get it before that. I have heard this before, but didn't think it was true. I guess the only way you can choose S&H options is if you pay outright for the phone. Plus even further proof, some people have gotten other phones before their release date in-store, but lol @ $15 + tax for one day early, though.
Click to expand...
Click to collapse
Yea i did pay full price for phone.....
---------- Post added at 08:49 PM ---------- Previous post was at 08:49 PM ----------
roxboxxx said:
I know I probably will be phoneless come 10:30 on Wednesday, but making this post somehow makes me feel better
Click to expand...
Click to collapse
Wish you best of luck!
crazydad said:
Yea i did pay full price for phone.....
Click to expand...
Click to collapse
Did you get to choose S&H options?
EDIT: But yeah, crazy dad you are right. This happened before with the iPhone 5. I think some people ordered this via VZW/Apple and they were refunded the dough after because there was no overnight shipping. AKA, we all get the phone on the same day as of the release date.
Just saying with the S3 some people got it a day early, but it wasn't due to overnight shipping
kimdoocheol said:
Did you get to choose S&H options?
Click to expand...
Click to collapse
Nope said it will ship by the 27th and arrive on the 29th day of release for the N2.
crazydad said:
Nope said it will ship by the 27th and arrive on the 29th day of release for the N2.
Click to expand...
Click to collapse
Hmm, my friend said he had the option to choose when he ordered his. I guess they might've changed something in the system, which is a good sign.
edit: looks like some other people are claiming that it will ship out from wal-mart on the 27th/be in stores on the 27th.
kimdoocheol said:
Hmm, my friend said he had the option to choose when he ordered his. I guess they might've changed something in the system, which is a good sign.
Click to expand...
Click to collapse
Hope it works out for yall. I just talked to a rep to see if i could change my ship date and he just told me that it wont ship before the 27th and will only have a devlivery date of the 29th.i tried to convince him of letting me get it on the 28th and says that they wont be available to the customer until the 29th.
crazydad said:
Hope it works out for yall. I just talked to a rep to see if i could change my ship date and he just told me that it wont ship before the 27th and will only have a devlivery date of the 29th.i tried to convince him of letting me get it on the 28th and says that they wont be available to the customer until the 29th.
Click to expand...
Click to collapse
Yeah, check my post in the previous page. I edited it after you quoted me. This has happened before.
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
roxboxxx said:
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
Click to expand...
Click to collapse
I knew I forgot to do something
roxboxxx said:
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
Click to expand...
Click to collapse
LMAO !!!!!!! thats awesome
I just received my tracking number & status.
:victory:SO - it does look like I will have my GN2 in my hand tomorrow at 10:30! :victory:
11/27/2012 - Tuesday 10:29 am
Picked up
WEST CHESTER, PA
Shipment Facts
Packaging: Your Packaging
Service: FedEx Priority Overnight
Special handling section: Deliver Weekday
Estimated delivery :
Wed 11/28/2012 10:30 am
That's some good news. Either way come Thursday everyone will have their lovely Note 2
roxboxxx said:
I just received my tracking number & status.
:victory:SO - it does look like I will have my GN2 in my hand tomorrow at 10:30! :victory:
11/27/2012 - Tuesday 10:29 am
Picked up
WEST CHESTER, PA
Shipment Facts
Packaging: Your Packaging
Service: FedEx Priority Overnight
Special handling section: Deliver Weekday
Estimated delivery :
Wed 11/28/2012 10:30 am
Click to expand...
Click to collapse
Well..... you got that thing yet?!?
Related
I just got one from office depot,will recieve in 30 of dec.hurry!!
Edit: jan 06 delivery date lol but its ok for me better that nothing!
Edit :Sorry guys sold out!!! Better luck next time
Sent from my iPhone
erick0423 said:
I just got one from office depot,will recieve in 30 of dec.hurry!!
Sent from my iPhone
Click to expand...
Click to collapse
Good stuff 3 day delivery too bad i already got mine lol
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Well while I was chatting they went out of stock. I was trying to see if I could pay extra for quicker shipping. I had one in my cart and everything. FML lol
sold out!!!! doh
ReaderLee said:
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Click to expand...
Click to collapse
Did you ask what color?
Sent from my iPhone
Don't get your hopes up on the OD order. I ordered back on the 12/21 and was told I'd get it on the 27th. Not happening. I just finished chatting with a rep and didn't get much more:
Chat Transcript
Please wait while we find an agent to assist you...
You have been connected to Steve.
Steve: Hi Don
Steve: Good morning
Steve: I am glad to assist you with your concern.
Me: Good morning
Steve: We apologize for the inconvenience.
Steve: May I have the order number
Me: xxxx
Steve: Thanks, let me check on the order
Steve: I am sorry the item is out of stock as of now and we do not have the restocking date updated with us
Steve: I would request you to get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: I chatted with a CSR just prior to ordering and she told me that it would definitely ship out and I'd receive it on the 27th. She was very confident about it so I went ahead and ordered it.
Me: Clearly she was mistaken. What can be done about this?
Steve: We sincerely apologize for the inconvenience caused
Steve: Please get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: Can I have some sort of credit applied due to the misinformation I was given?
Me: So far you're the 3rd rep I've chatted with and each has asked me to check back in 2-3 days. I'm losing confidence in that answer, unfortunaly.
Steve: Please know that due to low stock the item has to be shipped from a different location and so it is taking time to get to the ware house near to your location and it should be in stock within 2-3 business days
Me: I understand, but that is NOT what I was told when I ordered it. I was told that it WAS in stock and that it would ship in time for me to receive on the 27th. When I placed the order I again chatted with a rep who told me to wait 2-3 days for the status to be updated. Now you're telling me that it's NOT in stock but that I should still wait 2-3 days for more information. I know it's not your fault, but I need a better result then "check back in 2-3 days"--simply because apparently I have not been given accurate information from the very beginning.
Steve: I will escalate the issue to the higher authority and they will get back to you within 4 business hours with the exact delivery details
Steve: May I have your contact phone number
Me: sure thing. It's xxxxx
Steve: Thanks, please give me a moment while I escalate the issue
Me: Thanks, Steve
Steve: Thank you so much for your patience.
Steve: I have escalated the issue
Steve: Is there anything else that I can assist you with?
Me: Thank you, Steve.
Me: That's it. I appreciate your help with this.
erick0423 said:
Did you ask what color?
Sent from my iPhone
Click to expand...
Click to collapse
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
I bet some 19 year old is going to call you and be like "check back with us in 2-3 days" lol. Good luck!
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
Click to expand...
Click to collapse
I guess thats the only color they have.hopefully we dont have any issue with this unit,this would be my second asus prime.
Sent from my iPhone
ReaderLee said:
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
Click to expand...
Click to collapse
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
i was able to order one, delivery date of 1/5. Hopefully it gets delivered and hopefully its grey
Johnday29 said:
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
Click to expand...
Click to collapse
Do you have a sheet with all your pre-order info in one place to start mass cancelling if necessary, too!!?? As soon as I have a tracking number from somebody...
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
Click to expand...
Click to collapse
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
erick0423 said:
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
Click to expand...
Click to collapse
my card has a pending transaction but the money has not been deducted yet.
effingpace said:
my card has a pending transaction but the money has not been deducted yet.
Click to expand...
Click to collapse
Wtf my money has been deducted on my bank already..so meaning i have this one for sure
Sent from my iPhone
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
doeboy1984 said:
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
Click to expand...
Click to collapse
There you go update sorry im just new here
Sent from my iPhone
Back in stock at Office Depot as of right now.
So I preordered the Note on Feb 10th and I can't say im not super excited. However, here it is the 16th and my preorder still has not shipped. If its shipping FedEx 2-Day which is what AT&T usually uses, the math isn't adding up for me to receive the Note on the 17th.
Anyone know what's going on?
Moved To AT&T Note General
Please Post in the correct section
AT&T Promised it:
http://www.engadget.com/2012/01/30/samsung-galaxy-note-att/
the carrier's offering a pre-order option beginning next Sunday, and your February 17th delivery is promised as long as you click that "order" button by the 15th.
So I would expect it tomorrow.
paulishuku said:
So I preordered the Note on Feb 10th and I can't say im not super excited. However, here it is the 16th and my preorder still has not shipped. If its shipping FedEx 2-Day which is what AT&T usually uses, the math isn't adding up for me to receive the Note on the 17th.
Anyone know what's going on?
Click to expand...
Click to collapse
Preorders are shipped overnight. People need to calm down!
I have not received shipping info yet, but I did get a personal e-mail from a Premier employee who was awesome enough to reach out to me a couple of times throughout the pre-order process. He says that the phone has "dropped to the warehouse" and that everything looks alright. He said I should be receiving a tracking number, but the wording about when the phone actually ships was a little hazy.
I will be sure to post here if/when I receive another e-mail or update. Please do the same!
I heard that it was overnight shipping, not 2-day!
canecbr600 said:
Preorders are shipped overnight. People need to calm down!
Click to expand...
Click to collapse
Lol. Well thats good information to know. Thank you. And sorry for posting in the wrong topic originally.
My note just shipped FedEx overnight!! Woohoo! I'll have it tomorrow.
+1 order status wasnt showing anything all day, then got an email @ 1:15 PM PST with a tracking number...
Man, it's almost 4:00pm and I have nothing . It just says processing and shipping date 2/15/12
canecbr600 said:
Preorders are shipped overnight. People need to calm down!
Click to expand...
Click to collapse
So why arent we seeing any changes to the status? DF preorders or whatever you call them. If I dont get mines tomorrow, Im going to the store to let all hell let loose or something
---------- Post added at 06:54 PM ---------- Previous post was at 06:52 PM ----------
Willanhanyard said:
Man, it's almost 4:00pm and I have nothing . It just says processing and shipping date 2/15/12
Click to expand...
Click to collapse
Its almost 7pm est over here and same status here "Processing"
UPDATE: OH SH!+ it says "SHIPPED"!!
Guys,
Just an FYI, I got my shipping confirmation email a few minutes ago. Says I should have it Wednesday, I hope it shows up sooner though!
Y2J
I will get mine before 10:30am on the 20th :thumbup:
Sent from my Galaxy Nexus using xda premium
well this is sunday so probably wont go out until tomorrow, and 2 day shipping will get it to you on wed. makes sense, they are probably printing out all the labels and getting ready to get them out tomorrow on the truck.
I'm actually pleasantly surprised. I just ordered mine today and I got my shipping notice and tracking number about an hour or two ago.
Sent from my HTC PH39100 using xda app-developers app
There is already a thread for this.. but I got my notice as well. Expected delivery on Wednesday.
Same here....got my confirmation also.
sent from my Evo 4g LTE
---------- Post added at 11:44 PM ---------- Previous post was at 11:43 PM ----------
We may get them a day early but i think it is scheduled for wed day of launch.
sent from my Evo 4g LTE
thetunicakid said:
Same here....got my confirmation also.
sent from my Evo 4g LTE
---------- Post added at 11:44 PM ---------- Previous post was at 11:43 PM ----------
We may get them a day early but i think it is scheduled for wed day of launch.
sent from my Evo 4g LTE
Click to expand...
Click to collapse
Whack, I ordered it through Wirefly friends and family for $139 but it's expected to ship on the 20th. With 2-3 day and the holidays coming up, god knows when it will arrive.
At least I get my Nexus 4 16GB tomorrow to play around with. I'll compare both devices to my current phone (International Note 2 GT-N7100) to see which one I will keep as my main device. I'm thinking it might be my Note 2 though, it's just too good to give up..
All 3 devices will be on 3 different networks, LOL. Nexus 4 will be on T-Mobile, my Note 2 is on AT&T and the DNA well of course on Verizon.
I ordered through wirefly as well, did overnight shipping though. It no longer says pre-order on their website so they might be shipping mine out tomorrow(wishful thinking) or day after.
Will FedEx leave it at the door or does someone have to sign for it?
That's always a crap shoot.
ScreenSpace said:
Will FedEx leave it at the door or does someone have to sign for it?
That's always a crap shoot.
Click to expand...
Click to collapse
It's Indirect Signature, so if you leave a signed note on your door, they will leave it. Works every time for me.
zepfloyd said:
It's Indirect Signature, so if you leave a signed note on your door, they will leave it. Works every time for me.
Click to expand...
Click to collapse
Thanks!
I forgot about that option!
Nothing worse to come home and find a notice from FedEx that they missed you and will try again later!:good:
ScreenSpace said:
Thanks!
I forgot about that option!
Nothing worse to come home and find a notice from FedEx that they missed you and will try again later!:good:
Click to expand...
Click to collapse
If you'd like the easy way out use this.
zepfloyd said:
If you'd like the easy way out use this.
Click to expand...
Click to collapse
Just printed it.
Saved it for the next time, as well!
Very helpful! Thank you!
Dan
Thanks a lot for that zep, great idea. Sometimes they'll leave it with the apartment office, but that's hit or miss, and then my apartment office will be closed Wed-Fri so I'd hate for it to get stuck there! My shipping currently says by 7:00pm on the 21st.
impala454 said:
Thanks a lot for that zep, great idea. Sometimes they'll leave it with the apartment office, but that's hit or miss, and then my apartment office will be closed Wed-Fri so I'd hate for it to get stuck there! My shipping currently says by 7:00pm on the 21st.
Click to expand...
Click to collapse
Yes, my tracking gives the exact same time and date.
However, FedEx does not ship and deliver per UPS and their deliveries have been known to come way ahead of the tracking info.
It is never to early to leave that notice. Better safe then sorry.
I'm debating ordering online, I really want the phone tomorrow but it doesn't look like Verizon lets you do overnight delivery, so it may be quicker for me to pick it up Wednesday.
zepfloyd said:
It's Indirect Signature, so if you leave a signed note on your door, they will leave it. Works every time for me.
Click to expand...
Click to collapse
Wow, I never knew that. That's a great piece of info. I guess I don't have to skip class Wednesday after all.:good:
geoff5093 said:
I'm debating ordering online, I really want the phone tomorrow but it doesn't look like Verizon lets you do overnight delivery, so it may be quicker for me to pick it up Wednesday.
Click to expand...
Click to collapse
This may be off the point (and correct me if I'm wrong) but when I bought this phone online I was given a $30.00 discount for upgrading after my two year contract had expired.
However, I still paid a $30.00 "upgrade fee" at checkout. So I paid $199.00 total: before sales tax.
If you purchase this device at the store will you get that $30.00 discount....off of the $199.00 fee?
Or will you have to pay the $199.00 plus the $30.00 upgrade fee for a total of $229.00?
ScreenSpace said:
This may be off the point (and correct me if I'm wrong) but when I bought this phone online I was given a $30.00 discount for upgrading after my two year contract had expired.
However, I still paid a $30.00 "upgrade fee" at checkout. So I paid $199.00 total: before sales tax.
If you purchase this device at the store will you get that $30.00 discount....of of the $199.00 fee?
Or will you have to pay the $199.00 plus the $30.00 upgrade fee for a total of $229.00?
Click to expand...
Click to collapse
I ended up getting 50 dollars off for upgrading while signing a new contract... so it would have been 150, but there's a 30 dollar upgrade fee plus tax, came out to 191. Not bad considering I'm selling my Rezound for 200!
Anyone know if Best Buy is going to offer this phone? I will be buying this off contract, so it really doesnt matter who I buy it from, just curious.
Its been like 3 months i ask for a refund omate says next month every email i received imagine 3 MONTHS that nearly 1000 us dollars where is my refund be ashame of yourself .do you have money left from your travel what is your next excuse . Refund my money and stop making promises i dont want to hear thos next month again OMATE are you listening or ignoring me again , now they try to delete every post or question i make on facebook or G+ my emails are ignored , thsi is unprofesional company . i have lost my patience
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
Lokifish Marz said:
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
Click to expand...
Click to collapse
After 6 months, my October 1900MHz, 1+8G, dev edition (laser engraved) did arrive. See other post.
No tracking number was given, but it was shipped SuissePost.
-M
Happy for you bro , i ordered mine last october too but i cancelled it at late december they told me ill get my refund, every month past they will say next month then they send me to contact [email protected] then after a month cecile told me to contact [email protected] and TODAY after a month waiting for my refund [email protected] told me to contact [email protected] so what will happend next. laurent keep putting advertisement on google plus, nearly everyday and answering others question and post but when he see any post of refung he just try to ignore it
He responded to one earlier. You need to post to him directly and not piggyback another post.
Sent from my Galaxy Nexus using Tapatalk 2
Same thing here. Got tired of waiting, so grabbed one off ebay a few months back....cancelled my order and have gotten nothing but the run around ever since.
After no response for nearly two months...I finally got this:
Dear,*
Sorry the next batch of refund will take place after the shipment of the Kickstarter backers.
Omate has taken over its webshop on Jan 31st, we only charge the order a few days before shipment so customers can update or cancel any time in the meantime.
Previously, we were working with ROCKI who collected the preorders until Jan 30th. We are working with them to recover the preorders.
Best regards,
Omate TrueSmart Team
What does shipping have to do with refunds? Has anyone tried "talking" with a upper level Rocki staff member?
Because they're dedicating all their staff to handling kickstarter issues first, and then they will go through preorders.
Right now Rocki has all the preorder money and will not release it until preorder units are shipped/ready for refund.
Sent from my Galaxy Nexus using Tapatalk 2
Omate is a fraud???
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
Cate CS said:
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
Click to expand...
Click to collapse
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
Click to expand...
Click to collapse
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
DaBountyHunter said:
I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
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One question--did you receive any communication prior to your watch arriving at your door??
I have heard zero--since filling out the delivery details.
Possibly my mistake was that, although a UK resident--I spend more time out of the country and I used my Asian address--this could be one reason for a delay in the dispatch.
Hence, I was interested in whether Omate contacted you before sending the Truesmart.
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thermalboyz said:
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
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Where, and when, did you receive a Tracking Number??
In fact--does anyone have a communication email address for Omate [ I know they probably won't answer--but I would like to check that my delivery hasn't hit a glitch--possibly my stupid decision to use my Asian Address--in which case I would happily give them a UK alternative]
Used "[email protected]", they emailed me tracking. Hope this help
@haybill
I didn't receive any information. I had asked in the comments section 3 times on the kickstarter before getting my tracking number.
3 out of 10 and getting less.
Hi,
Received mine today.
I have no idea what I have got, How to turn it on even, at the moment it's a cool looking piece of inert metal and plastic.
Feel very ripped off as I pledged for the developer edition for Europe months ago and nowhere does it acknowledge this or even how to turn it on etc.
Sucks big time.
Wanted this as I am partially sighted seems I've now got to ask family to search the web for docs and how-tos etc.
Really sucks.
Hope Laurent enjoys the profit... Still not sure if it is a scam will see how far I manage to get with it...
jB
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
haybill said:
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
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I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
DaBountyHunter said:
I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
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One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
haybill said:
One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
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Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
haybill said:
Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
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Count two weeks from the 24th so most likely 10th May around that time.
LOCATION DATE LOCAL TIME ACTIVITY
West Sacramento, CA, United States 09/01/2017 7:00 P.M. Arrival Scan
Mine is on the way. they sent it today
wuelfman said:
LOCATIONDATELOCAL TIMEACTIVITY
West Sacramento, CA, United States09/01/20177:00 P.M.Arrival Scan
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Nice so yours has that scan. I'm still waiting on the scan for mine lol. It's been ready for ups for 3 days now[emoji19]
Sent from my SM-G955U using Tapatalk
Mine is sitting at the local UPS hub 15 mins from my house and will sit there until Tues. Sucks!!!
Did we really need another thread?
yes sir ! thanks for visiting
wuelfman said:
yes sir ! thanks for visiting
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lmao. Well time to look at my tracking... Yup mine says end of day Tues the 5th. Last location is departed KY.
me2151 said:
lmao. Well time to look at my tracking... Yup mine says end of day Tues the 5th. Last location is departed KY.
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Mine is in Jacksonville. Can you go pick it up for me? lol
FreddyFredFred said:
Mine is in Jacksonville. Can you go pick it up for me? lol
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Haha If i do it wont be going to you xD
Keep in mind folks, Verizon pre orders were supposedly set to arrive yesterday according to reports here. People were so happy they were getting their Note 8's 2 weeks early. Those users did get a delivery from Verizon but it was simply a case. My bet is no one gets theirs prior to the 13th-15th.
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seawolf823 said:
Mine is sitting at the local UPS hub 15 mins from my house and will sit there until Tues. Sucks!!!
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I HIGHLY doubt it is the phone so I would not get too excited. Perhaps is is a free case etc in preparation for the phone. According to my sources, no carriers even have their shipments in their warehouse yet. I hope I'm wrong....
Mike02z said:
Keep in mind folks, Verizon pre orders were supposedly set to arrive yesterday according to reports here. People were so happy they were getting their Note 8's 2 weeks early. Those users did get a delivery from Verizon but it was simply a case. My bet is no one gets theirs prior to the 13th-15th.
---------- Post added at 02:08 PM ---------- Previous post was at 02:05 PM ----------
I HIGHLY doubt it is the phone so I would not get too excited. Perhaps is is a free case etc in preparation for the phone. According to my sources, no carriers even have their shipments in their warehouse yet. I hope I'm wrong....
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It's the phone. Tracking number came from my phone order. It is 1.5 lbs. It is 2nd day air. My order said it would be the 5th.
FreddyFredFred said:
It's the phone. Tracking number came from my phone order. It is 1.5 lbs. It is 2nd day air. My order said it would be the 5th.
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Same. Mines not a 1.5 lb case.
FreddyFredFred said:
It's the phone. Tracking number came from my phone order. It is 1.5 lbs. It is 2nd day air. My order said it would be the 5th.
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Great! Please post when it's actually in your possession.
Mine is sitting 5 miles away at the UPS facility. I already received my return kits for my current phone and the parcel at UPS weighs 1.5 pounds. I called and asked if I could pick it up ( there are actually 4 there for my family) and UPS advised that Sprint has a hold on it for no pickups or delivery until Tuesday 9/5.
FreddyFredFred said:
It's the phone. Tracking number came from my phone order. It is 1.5 lbs. It is 2nd day air. My order said it would be the 5th.
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Mike02z said:
Keep in mind folks, Verizon pre orders were supposedly set to arrive yesterday according to reports here. People were so happy they were getting their Note 8's 2 weeks early. Those users did get a delivery from Verizon but it was simply a case. My bet is no one gets theirs prior to the 13th-15th.
---------- Post added at 02:08 PM ---------- Previous post was at 02:05 PM ----------
I HIGHLY doubt it is the phone so I would not get too excited. Perhaps is is a free case etc in preparation for the phone. According to my sources, no carriers even have their shipments in their warehouse yet. I hope I'm wrong....
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Trust me its the phone. You better check your sources.
seawolf823 said:
Trust me its the phone. You better check your sources.
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I already posted my sources. If you do get the phone early, it is a mistake. Why would I trust you? Do you have some inside knowledge or are you just assuming it's the phone due to weight or IMEI?
It seems like there is a bit of hostility against me for posting my opinion. I'm giving you my personal experience with VZ pre orders and letting people know what 2 different people told me at VZW. I'm not calling anyone out but until the phone is in your hand, there are a lot of assumptions being made.
Apparently people are now bombarding VZW with calls about why their pre order has not shipped. It's obvious to me that not every Verizon pre-order was shipped so if you do get it early count yourself lucky but don't assume all preorders are shipping.
Well my tracking number is from my order specifically with IMEI and SIM # and the fact that it has been updated with my lease and new phone number I would say it would have to be the phone. I don't see a company updating my actual order with tracking if that order was not shipped.
yup 3 pounds ( i have two coming) and its now in Stockton where I live. soooooo close but so far. the tracking number is listed with the phones on sprints site.
Mike02z said:
I already posted my sources. If you do get the phone early, it is a mistake. Why would I trust you? Do you have some inside knowledge or are you just assuming it's the phone due to weight or IMEI?
It seems like there is a bit of hostility against me for posting my opinion. I'm giving you my personal experience with VZ pre orders and letting people know what 2 different people told me at VZW. I'm not calling anyone out but until the phone is in your hand, there are a lot of assumptions being made.
Apparently people are now bombarding VZW with calls about why their pre order has not shipped. It's obvious to me that not every Verizon pre-order was shipped so if you do get it early count yourself lucky but don't assume all preorders are shipping.
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Well this is not a VZ thread and I used to have VZ and they suck. Doesn't surprise me that VZ would do that but I am 100% sure that my phone will be here on 9/5. No hostility at all from me it just looks as though somebody jumped the gun in the VZ thread and just didn't make sure it was the phone that actually shipped.
Why would I get a case when I only ordered a phone and there isn't a free case promo, at least that I'm aware of. I'm with Verizon and I got a notification of shipment and they took the money out of my account which wasn't happening until shipment. Delivery date says 9/5. I agree with the rest of the posters as well as the posters in the other threads, your sources are most likely not giving you the right story.