Official tracking and delivery updates - Verizon Samsung Galaxy Note II

I figured we should start a thread like this, considering the phone should be shipping this week and there are rumors are circulating about VZW/WalMart shipping out as early as Monday morning. Additionally, a lot of us have been posting in random threads updates to their status order, so I'll start out by saying where i've ordered from/the dates/send any updates throughout the week.
VZW - 1 note, ordered 11/01, order in process, expected ship date 11/27.
WalMart - 1 note, ordered 11/25, order confirmed, awaiting delivery confirmation/delivery date TBA.

Pre-ordered day 1, expected ship 11/27 (my birthday), status pending.

Ordered from vzw on 11/16. Expected ship date used to be 11/27. Has been "unavailable at this time" for a few days now.
Sent from my DROIDX (sold my GNex to buy the Galaxy Note II)

Ordered from VZW the 19th of November, Ship date is blank as of friday night along with a pending charge that night also.

Pre-Ordered on 11/21. Expected ship date has been 11/27 since order was placed. No pending charges.

ship date 27th... no charge on card yet

Ordered 11/13, order in process, expected ship 11/27. No pending charge just yet.
Sent from my DROID RAZR using xda app-developers app

Pre-Ordered 10/25, "We received your order and it is in process." Expected ship date: 11/27/2012.

Preordered a few days after announcement. I also get "We received your order and it is in process." Expected ship date: 11/27/2012.
I talked to a CSR a few days ago and she said it would ship on the 26th.
No charge on card yet.

How about people only post if they get a ship date other than 11/27? lol

Does your walmart tracking say yours is in stock?
I ordered on 11/25, my status is "Approved - Awaiting Inventory". Hope it doesn't take too long

I ordered on 11/22.
"We received your order and it is in process. Expected Ship Date: Not available at this time."
No pending charges yet. I talked to a CSR and she said to expect a charge by the end of today.

flaring afro said:
Does your walmart tracking say yours is in stock?
I ordered on 11/25, my status is "Approved - Awaiting Inventory". Hope it doesn't take too long
Click to expand...
Click to collapse
Nope. According to the WalMart rep I talked to they have nothing in their warehouses yet as far as the N2 goes. This contradicts what someone else heard, that WalMart would ship today as well too.

Order Status
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: Not available at this time.
No CC charge yet.
-_-

Order placed Nov 19th with VZW.
Ace order location: M722801
"We've received your order and it is in process."
No CC charge. No updates whatsoever.

I'm a little curious as to why some people were already charged while others (myself included) haven't been charged for the device yet. Is it because mine is a new line of service? o__O

Jennnyy said:
I'm a little curious as to why some people were already charged while others (myself included) haven't been charged for the device yet. Is it because mine is a new line of service? o__O
Click to expand...
Click to collapse
Who has had their card charged??

I ordered this phone from Walmart and its current status is: Approved - Awaiting Inventory. I'm not expecting to get this phone by the 29th since it hasn't even shipped yet (crossing my fingers though!), but hopefully I'll have it in my hands before the end of next week.

XstitchCowgirl said:
Who has had their card charged??
Click to expand...
Click to collapse
I did when I ordered.

kimdoocheol said:
I did when I ordered.
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Click to collapse
Through Verizon? As they don't actually charge full amount till after they ship.

Related

I know it's not really office depots fault but..(edit. It's coming the 5th!)

The fact that my dad ordered 2 primes on the 20th (one for each of us) and it it was backordered til the 28 when it turned to... " 3 day delivery pending " it still has delivery on the 5th. Which I highly doubt will happen. I know it's not their fault but they can certainly handle this a lot better. I have sent two different emails and got very similar responses. That didn't even answer my questions. I didn't want to call them cause it hasn't bothered me that much until now. I asked then to upgrade my shipping lol. I can dream.
/rant
Sent from my PG86100 using Tapatalk
Hey Axe, did you get a tracking number yet? I ordered on Dec. 28th and I got a UPS tracking number for it yesterday but UPS says it's not at their facility yet. My scheduled delivery is for the 5th as well. Also feel like it's probably not gonna happen :/ cancelled my Amazon order too, maybe should have ordered from Gamestop, their ETA was Jan. 6th but who knows, they're probably not getting any either.
No tracking number yet
Sent from my PG86100 using Tapatalk
My shipment is still not going anywhere well I hope it gets moving tomorrow and so does yours so we get our TPs on Thursday
Well I emailed them under the category of complaint and I got an email back saying my local Distribution Center would contact me within 24 hours.
Sent from my PG86100 using Tapatalk
Update*
It got switched to "in process "
Check yours.
Sent from my PG86100 using Tapatalk
Nice! I think you're in business!!
Mine finally made it to the UPS shipping center!! Says it will be here right on time on the 5th fingers crossed.
i ordered on the 28th, item says its backoredered, went on live chat about 10 minutes ago and they said ill get it on the 5th. i dont think its going to happen but we'll see. they said the site might not be updated with the latest info.
Ya mine got to the shipping center as well. Btw I haven't been contact yet like they said the local Distributer would. But this is better than nothing.
Sent from my evo 3d running ViperROM redline
Office Depot order
I ordered mine on 12-30, est. delivery 1-10-12... currently " In Warehouse".
At the time I ordered it was not showing up as "back-ordered".
Just an update I finally got my tracking number. It's in Texas now scheduled delivery 1/5. Only problem is I work at 4am on Fridays so I guess I won't be getting much sleep. Haha.
Sent from my evo 3d running ViperROM redline
I ordered on the 3rd of January and it says I will get it on the 6th of January. Fingers crossed. Status says shipped from warehouse whatever that means.
Sent from my EVO using xda premium
let's keep this thread updated guys...
Ordered: 12/30/11, 2PM, ETA of 1/6/12
Status: on 1/4/12, status changed from ordering pending to in warehouse.
Ship date Changed to 1/9/12.
growing impatient. leave for vaca on 1/12/12...all i ask is to get it before then.
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
effingpace said:
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
Click to expand...
Click to collapse
so online, what does the Status and Delivery (when you click on view) say?
Colombiano80 said:
so online, what does the Status and Delivery (when you click on view) say?
Click to expand...
Click to collapse
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
Click to expand...
Click to collapse
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Mine is out for delivery from Office Depot this morning. From the way my order progressed, "In Warehouse" seems to indicate that your tablet is in a box, waiting to be shipped.
I called customer service yesterday because my order said delivery on the 4th (today!) and I still didn't have a tracking number. They said they're using a third-party warehouse and that was delaying the tracking info, but assured me it would ship on time.
This morning I woke up to an email with a tracking number and it was already out for delivery. Hang in there, the numbers are slow to arrive, but your tablet may be on the way. Mine shipped from Harrisburg, PA, about an hour from me!
Now I just hope everything is okay with mine so I don't need to deal with an exchange.
Colombiano80 said:
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Click to expand...
Click to collapse
Just got a call from customer service, item wont be in the warehouse for another 1-2 weeks, maybe you guys will have better luck.
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
Click to expand...
Click to collapse
That's really weird. I ordered on the 30th, and had a ship date of the 4th and mine did ship. How can yours be backordered if you ordered before me?
From the conversations I had with customer service, they don't seem to have a firm grasp on their supply chain. I don't think I'll be doing business with them again. I wasn't impressed.

Got the reminder email. Still says feb 17th.

***personal info edited out***
Dear COMPLETE BADASS,
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
We wanted to confirm that your order for Samsung Galaxy Note(TM) (Carbon Blue) on 04-FEB-2012 00:00:00 is still scheduled to be delivered as early as February 17, 2012.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment on-line.
Your web order number: over 9000!!!!!!!!
Your order will be delivered to the following address:
Really expensive house with hot babes everywhere
If you purchased other devices with this order, you will receive your complete order starting February 17, 2012.
We appreciate your business and look forward to having you as a customer.
Thank you for choosing AT&T,
The AT&T Premier Team
Niiiiiiiiiice
Same email here. I noticed the delivery wording changed from first email. Went from on or before the 17th, to "as early as 17th" hmmmmmmmm......
canecbr600 said:
Same email here. I noticed the delivery wording changed from first email. Went from on or before the 17th, to "as early as 17th" hmmmmmmmm......
Click to expand...
Click to collapse
I wouldn't read that much into it. Just like we got a "backordered" email, it just fills dates and stuff in. I'd expect it to ship by the 15th.
canecbr600 said:
Same email here. I noticed the delivery wording changed from first email. Went from on or before the 17th, to "as early as 17th" hmmmmmmmm......
Click to expand...
Click to collapse
Yeah, the previous wording made me think we might get them earlier in the week, but now it looks like the 17th is as early as possible.
I guess its just one more reason to look forward to Friday
When i ordered mine today it said they should ship by the 16th.
Five minutes later i got an email saying it was sent to the warehouse for shipping.
I have a feeling some of us will be getting them early.
Maroon Mushroom said:
I have a feeling some of us will be getting them early.
Click to expand...
Click to collapse
its bound to happen
My order confirmation on the "5th" simply said your order will ship on Feb/16.
No "reminder" emails yet.
Assume it's 2-3 day fedex but don't really know.
andrawer said:
My order confirmation on the "5th" simply said your order will ship on Feb/16.
No "reminder" emails yet.
Assume it's 2-3 day fedex but don't really know.
Click to expand...
Click to collapse
I think we all got different notifications based upon the avenue in which we purchased or upgraded. I upgraded through Premier and I'm supposed to get my phone by the 17th and it is supposed to be shipped Fedex overnight. I don't think we can assume what AT&T will do until we start getting shipping notifications and tracking numbers.
Sent from my SGH-I897 using Tapatalk
Maroon Mushroom said:
I have a feeling some of us will be getting them early.
Click to expand...
Click to collapse
i know a guy on a forum on the internets who works at the att & we are buds so i will get it early
(check's in the mail Maroon!!)
Mine
Thank you for ordering from AT&T. Your device has been reserved and is expected to be delivered on February 17th. At AT&T, we promise to ship our products in the order in which requests are received*.
I ordered from a store on the 5th. I was the first (and probably only) person to order from them that day, considering people were preparing for the Superbowl. They had to dig around online for the model number. I assume they'll ship on Tuesday, to ensure that it gets to as many people as possible by Friday.
Samsung I717 BLU PHONE
1
Various SIM
1
FREIGHT
1
I ordered mine from ATT on Monday at lunch. They couldn't find it in system Sunday.
So, I went back Monday with the ATT SKU #. I told them to ship to store, 'cause I leave for Asia on the 18th and if it's not there by 17th my salesman said it would be held there under my name.
So, here's to hoping the "store" gets their shipments first, and mine gets thrown in with their stuff.
I go to Hong Kong and China regularly so I'm very familiar with the Int'l Note, but didn't want to spend 700+ for one in HK or China with no warranty except thru my friends there that I'd have to ship it back to for service.
Plus, getting it for 300 sans Exynos I figure is an even toss up for the cost savings.

Amazon Pre-order discussion

Thought I'd make a thread for people who pre ordered through Amazon instead of clogging other threads.
I just ordered mine today and its back ordered but says est delivery on May 21st
Also here's how to get free one day shipping! Thanks purock!
purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
Click to expand...
Click to collapse
Sent from my cm_tenderloin using XDA Premium HD app
Just ordered mine and Del date is 5/22. Ships 5/18.
I think it says back order because its a pre-order? Not sure?
But release is not until 5/18 so.... I hope it ships that day because I have 5/22 off from work.
It says free activation for new lines... but when I ordered as an upgrade it said Sprint would charge me $36 activation. I called Sprint retention department and complained about their lack of lte, etc and got a credit to my account and a promise to waive the activation fee
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA
I purchase everything via Amazon, but I couldn't wait (too excited) to pre-order so I went with Sprint.com, I should have waited.
I made a promise to myself to never do that again, so my next HTC phone will definitively be via Amazon for sure.
I was opposite. I ordered through Sprint, canceled, ordered through Amazon to save $62.
I too am an Amazon fanboy. I have no problem waiting a few extra days.
Sent from my LS670 using XDA
They didint say **** about Activation waiver. They told me to expect it.
But they did throw in a free charger and a $10.00 Google Wallet Credit.
As far as Shipping. I would prefer it be on Tuesday as that is my day off! Woooot and I work all weekend. Perfect timing!
purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA
Click to expand...
Click to collapse
Thanks man, I'm going to try this out! I just hope to get it before Memorial day weekend since I'll be out for almost a week. Hopefully my preorder is on track since I ordered a few hours ago lol
Edit: Can confirm this works!
I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.
mpmz71 said:
I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.
Click to expand...
Click to collapse
Yep they are giving a free car charger to everyone. Can never have enough of those generic USB chargers.
In all honesty, I doubt the Customs thing is going to affect pre-orders that much. Most of those phones have probably been in the country for at least a few days.
Those customs batches are for units not yet sold, I suspect.
When I click the free charger link it 404's lol
Sent from my PC36100 using xda premium
I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
Hello,
I'm Ron - thanks for taking the time to write in on this matter. I do apologize if this issue has caused any concern.
We are actually aware of this issue, it has been reported to the appropriate department and we are not anticipating any change to your current order.
Your order is still planned to be shipped on May 18th, 2012 with an estimated delivery date of May 22nd, 2012.
If you have any further questions or concerns, our customer service associates can be reached at 877-429-8502 every day between 7 a.m. and 11 p.m. Central time. You can also reach us by e-mail at ******.
Again, sorry for any misinformation and thanks for your patience while we work to get your order to you.
We look forward to seeing you again soon.
Best regards,
Ron E.
=============================
---- Original message: ----
Hi,
I placed a pre-order for the Sprint HTC EVO 4G LTE on 5/11, but last night
I heard there was some sort of delay for this phone due to US Customs. My
account page still shows my order as estimated delivery date of 5/22 with
the shipping date as 5/18 as it originally was when I placed the order. I
wanted to confirm if this was still accurate and if the delay has changed
anything for my account? Also are there any options to possibly get this
shipped faster with another method?
My order number is ******************.
Click to expand...
Click to collapse
So I'm crossing my fingers that Ron from Amazon knows what he's talking about.
Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)
coolblue830 said:
I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
So I'm crossing my fingers that Ron from Amazon knows what he's talking about.
Click to expand...
Click to collapse
Amazon often plays by its own rules. So I wouldn't be completely shocked to see them ship out preoders if they were able to get their batch. I know Sprint would prohibit them from doing this, but how effective could they be?
brennen.exe said:
Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)
Click to expand...
Click to collapse
I had it change a while ago. My status still says this when you go to view order:
Shipping Estimate: May 18, 2012
Delivery Estimate: May 21, 2012
Shipping Speed: FREE One-Day Shipping
Interesting because I got a completely different response!
Thank you for emailing in about the possible delay of the HTC EVO LTE 4G Android Phone. There are reports that the phone is delayed at customs and I'm sorry we don't have a time line when they will be released.
We look forward to seeing you again soon.
Click to expand...
Click to collapse
Just got my response back for the change in shipping. My order has been updated and says it will ship on the 18th and be received on the 21st. I figure Amazon will join the delay alongside everyone else, but they are taking their time getting that info to their customers, so I wonder if they will do anything about that... they are generally good with their customer service. I don't mind waiting if it comes to that.
Yeah I'm trying to keep my expectations low so I don't get disappointed but I'm hoping they already had some stock onhand before it went to backorder status and are still sending those who had preordered their phones on time.
On a related note, I did email again and requested for one-day delivery instead of the free two-day shipping that they automatically give you and score!
Hello from AmazonWireless,
I was able to upgrade the shipping on your order to one day. The new estimated delivery date is 21 May 2012.
Best regards,
Bryan T
=============================
---- Original message: ----
Hi,
Is it possible to request one-day shipping on this order?
Thank you.
Click to expand...
Click to collapse
Anyone hear anything more?
Hello [Crowordove],
I'm sorry for any inconvenience this may cause you, but the truth is we just don't yet know how this customs issue with the Evo LTE phones will affect our ability to deliver your new phone to yet. Of course, we'll keep you informed via email as we find out.
For now, we still expect to ship your order in time for delivery on May 22, 2012 .
We'll send you an e-mail when your order is shipped with your tracking number.
You can track your order status online on Your Account
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
That's what I was given yesterday. However my OG EVO can last a bit longer if I need it to.
Sent from my PC36100 using xda premium
Well hopefully with this news of 5/23 being the new date we'll get our phones next week! Thanks to some awesome one day shipping
Sent from my PC36100 using xda premium

Any word on a VZW ship date?

My order status with them doesn't say a word and the shopping page only says "will ship by July 11th", does anyone have a clue when they will actually begin to ship?
I was just notified on Wed 7/4 that my phone was shipping! When I pre-ordered my phone on the first day of pre-ordering, I was told then that mine should ship by 7/9. So it would seem to me that they might be slightly ahead of what they told me when I originally ordered.
Did they not charge you until the phone shipped? I have checked my account several times in the last week and I have yet to be charged for my order.
Yes, they only charge upon shipment. My phone should arrive either Friday 7/6 or Monday 7/9. Monday 7/9 was actually the day I was originally told would be the shipping date.
I just ordered mine on the 2nd and was given a shipping date of the 11th...I hope they're ahead of schedule!
Sent from my SPH-D710 using XDA
Mine came yesterday. So I'd hope they'll have all the pre-orders in hands by Monday.

Has anyones order shipped yet?

Anyones order shipped yet? Or even been charged yet? I haven't been charged yet but I do have this in my order status.
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: 11/19/2012
Ranger093 said:
Anyones order shipped yet? Or even been charged yet? I haven't been charged yet but I do have this in my order status.
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: 11/19/2012
Click to expand...
Click to collapse
That is the same with everyone I presume. I would assume they wouldn't ship it before the 19th.
Despyse said:
That is the same with everyone I presume. I would assume they wouldn't ship it before the 19th.
Click to expand...
Click to collapse
Just wondering why I haven't been charged yet. Never pre-ordered with verizon before. I paid full cost to retain my unlimited.
Nothing yet. My rep says I'll get an email when it ships.
I wonder if amazon will be shipping out on the 19th as well? would be nice to only have to pay 3.99 for one-day shipping. It's already on the amazon site for preorder
Won't process til the 19th so that is when your CC is charged.
Sent from my ADR6425LVW using Tapatalk 2
pottersam said:
I wonder if amazon will be shipping out on the 19th as well? would be nice to only have to pay 3.99 for one-day shipping. It's already on the amazon site for preorder
Click to expand...
Click to collapse
Amazon currently shows it with FREE 2-Day shipping, but also is showing it as Back-ordered already...
Verizon just charged me, so that mean we will get our Phone on Monday or Tuesday, so exciting
Sent from my Galaxy Nexus using xda premium
santod040 said:
Amazon currently shows it with FREE 2-Day shipping, but also is showing it as Back-ordered already...
Click to expand...
Click to collapse
They probably won't be slashing the price of it the day after its release like they did for the Razr HD lol. I can't imagine how upset the people who bought it on release day must have been.
My card was charged... they won't ship on Saturday though so I assume its staged waiting to be picked up
Sent from my Galaxy Nexus using xda app-developers app
My card has been charged also, for those saying Verizon doesn't ship Saturdays you guys are wrong. They actually do it is very very possible to have our devices in hand Monday.
Sent from my SCH-I535 using xda app-developers app
Card was charged yesterday, shipping info changed on site. No track # yet. I'm sure none have been shipped out, and won't be till Monday.
Card has been charged. Order status is "Status: Your order will ship by 11/19/2012"
Hmmmm. Our business account isn't showing any activity.....
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
goathog02 said:
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
Click to expand...
Click to collapse
They do this all the time on a per order. I have been through it before.
I got my shipping confirmation too, mine said delivery by 10:30am 11/20.
Sent from my Galaxy Nexus using xda premium
goathog02 said:
I just received my shipment notification. FedEx picked up in west Chester pa, and expected delivery is 9/21. I could walk there faster (only 50 miles) so I am thinking they are delaying delivery on purpose.
Click to expand...
Click to collapse
FedEx grabbed mine from West Chester as well. Wednesday can't come sooner
My card has been charged, shows shipping date will be tmrw.
Its supposed to be overnight to me, so I'm going to hold VZW to having my phone in my hands on the 20th
Tracking number invalid
To me, the tracking number is invalid at FedEx:
"The tracking number you entered is invalid. Please correct it and retry."

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