Problem updating firmware from kies - Galaxy S III Q&A, Help & Troubleshooting

I've tried updating to jellybean from my phone but I keep getting 'latest update installed' even though many users in my country have already had automatic updates to jellybean. I am now trying to do it through kies where I get a message about a firmware upgrade to jellybean but then the window freezes and I can't proceed.
Does anyone have an idea why this happens? Is there a fix?
Thanks

Related

[Q] Software update asking to update ?!

Hi!
Today ICS for TPH (unbranded) was released according to @SamKiesUpdates and sort after I began receiving a update message from Software Update service asking to update (When I bought the phone I in my naiveness turn the options on on Settings->About->Software Update).
Software update never asked me for nothing and every time I did a check for update it said none until today.
My question is: Is there a way to stop it from asking? I can postpone the update up until 7 days but the icon saying that it was postponed stays nagging
Also does anyone know the download folder for the service in case it has download the ROM update?
CoolsboyDroid said:
Hi!
Today ICS for TPH (unbranded) was released according to @SamKiesUpdates and sort after I began receiving a update message from Software Update service asking to update (When I bought the phone I in my naiveness turn the options on on Settings->About->Software Update).
Software update never asked me for nothing and every time I did a check for update it said none until today.
My question is: Is there a way to stop it from asking? I can postpone the update up until 7 days but the icon saying that it was postponed stays nagging
Also does anyone know the download folder for the service in case it has download the ROM update?
Click to expand...
Click to collapse
Pretty simple...Go to settings-->about phone-->Software Update-->Uncheck Auto update and Push message option...Probably reboot if required.
And that should do it.
Don't forget to hit the thanks button if it helped.
Thanks for the tip, it helped but wasn't enough...
I had to go also to Settings->Applications->Manage Application->All->Software Update and do a Clear Data
Then I rebooted just to be sure... and it stopped
Please set it again and dont clear data.

Neither phone nor KIES will allow me to update firmware

Hi all,
Hopefully one of you out there will be able to help me. I see that there is an update for s3 that helps fix the re-draw issues, adds a brightness toggle and such other things. However when I connect my phone to KIES it tells me I have the latest firmware and I cannot update. I have the latest version of KIES also and it still does not recognise this update?
As well as this within my 'About Device' area of my phone I know that most other devices have a 'Software Update' button situated at the top, yet mine does not have this either, so I cannot check for the update this way? As well as this I understand there is also a software update widget? Yet again my phone does not seem to have this?
None of the standard ways is allowing me to update my phone, I managed to get KIES to update my phone to a particular firmware only to find out that this new firmware was the same as one my mate got already on the phone?
I really want to get this new update so any advice would be appreciated. If it helps I am with orange and upgraded to this phone over the phone.
Thanks again
Ross
Anybody have any idea what the problem is?
Bumping this to the top of threads to see if anyone has an idea why?

Did i just update

Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
LPD is quite an "old"-ish ROM, if we can say so (check here for details: http://forum.xda-developers.com/showthread.php?t=1544487).
The Build Date is 8th May 2012.
I have found LPG to be the most stable version of 4.0.3 (Build date: 24 May 2012).
Looks like we're gonna have to wait a while longer for 4.0.4 (I meant worldwide coverage for it cause as far as I have found out this latest LPO for NEE is quite alright).
Cheers,
Mihai
jmbill said:
Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
Click to expand...
Click to collapse
There was an update for Kies (just the program you run on your computer) lately, are you sure it wasn't just that?
SNAP!!
Hi guys,
I just went throught the same update issue. I had already upgraded to 4.0.3 earlier this year - but I have been experiencing problems with the phone simply turning itself off at random times and needing to have it's battery removed and reinserted to get it going again.
I e-mail Samsung support and got advised to do a firmware upgrade via kies.
So I did - and lowe and behold it found an update and duely installed it - but I am still showing droid version as 4.0.3 and I can see no difference what at all.
I also didn't need to reinstall any apps etc - so exactly what is going on?
Have samsung realised that they made a mistake with the initial release of ICS and applied a patch?
I've got my fingers crossed that what ever it is, it will hopefully stop the phone turning itself off.
Meanwhile I have e-mailed samsung back to ask exactly what was in the update - if I get anything back I'll post it on here.
Samsungs latest firmware is on 4.0.3.
When upgrading with Kies, none of your apps and personal data is tempered with. Just the system is updated and the rest is left untouched.
So, yes, your're upgraded to the latest firmware.
Sent from my GT-I9100

[Q] How to update OS myself..??

My Samsung Galaxy S2 is hanging for few minutes whenever i restart. Also whenever i open any game, it loads very slowly.
I personally thought if i could update my OS, the problem may get resolved.
Please help me by step by step process of updating the OS myself.
Thanks.
What OS are you running currently? The newest update for you country will be 4.0.3 or 4.0.4... just update it via Kies or in your phone... or flash a downloaded firmware via Odin

Problems after flashing

Hello guys
I was running Android ICS 4.0.4 on my Galaxy S III international version (GT-I9300) with BB version of I9300XXLFB (KSA). I recently downloaded the official Samsung firmware of Jelly Bean 4.1.1 with BB of I9300XXDLJ1 (UAE), which is a different country (UAE vs KSA) provided by SamMobile.com, which supports Kies as well. I have no root, my device status is "Normal", flash counter is "0" and every thing else is fine.
After flashing the ROM, it looked amazing and there is really performance improvement noted.
But the device kept restarting, and when I connect it to Kies, it show that "Access to C:\ProgramData\Samsung\DeviceProfile\Cache\GT-I9300\version.dat denied", and Kies shows a message implying that "Software upgrade is not suppored by Kies 2.0".
I re-flashed the ROM using Odin3 v3.07 and restart problem seems to be fixed, although it restarted many times initially after the re-flash.
But Kies problem is still not fixed.
I searched the forums here and some solutions suggested uninstalling, cleaning registry of Kies, and reinstalling Kies would fix these problems.
An interesting point to mention is that, although I re-flashed using UAE ROM, Kies still shows that my device is "KSA" version.
Any idea how to fix?
Unfortunately, the restarting problem has recurred and everytime I switch on the device it hangs and reboots
Any idea?
factory reset may be necessary
slaphead20 said:
factory reset may be necessary
Click to expand...
Click to collapse
That's really hard
Well, I tried something stupid:
1- I cleared cache.
2- I flashed back to the stock original ICS 4.0.4 (SamMobile.com firmware) of KSA region (WITHOUT wiping any data)!
3- I flashed again with JB 4.1.1 of UAE region.
It seems to be working. Until now, there is no hangs whatsoever, and the device did not reboot.
Hopefully it works, I will keep you updated.
But Kies still shows that it does not support firmware upgrade on the device.
Unfortunately, I had to restore back to 4.0.4 and wipe my data
My data have been lost
Samsung is a bad company, week customer support!
I will have to wait and wait and wait for their official update to KSA region
Sh*t on everyone who told me in another post that updating to another country's firmware is not going to affect Kies update and will not cause problems. F*ck them! You answer without knowledge!

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