Hi, i'm coming from the gio section and my father has a Samsung Galaxy S3 LTE GT-I9305N with stock Jelly Bean 4.1.1
Poblem in details:
He got problem with showing contacts on viber and tango and both doesn't show any contact except whatsapp works great. It's the second time it happens and what i did at the first time, i fixed it by clearing the data on contacts (stock application) in settings (resetting) and same both for viber and tango and then restarted the phone. I have set to "show all contacts" in contacts (stock app) but still doesn't show any in viber/tango. When trying to sync viber for contacs, it writes "Syncing not completed, please try again" and for tango, still message "we didn't find any tango users in your adress book".
btw he bought the phone with JB already installed, so we don't know if the problem was same in ics.
So my question is if someone has similar problem and knows how to fix it, if it does conflict with other apps and if it's a bug in 4.1.1
Isn't a JB bug because I've been using Tango since 4.0.4.
[SOLVED] "contacts to show"
The contacts didn't show 100%, so i had to go to "contacts to show" in menu and pressed custom at the bottom then checked every boxes view my contacts/all contacts each on of the account registered on the phone, then it showed contacts in Viber and Tango. Sorry if spam, but i tried everything and i found at last the solution at Tango's support section and my father is now happy.
Moved to proper forum
Hi,
This is an official representative of Viber Media.
@tico96 - Please check the following link for possible solutions: http://bit.ly/UvNPuq and let us know if the issue persists.
Thanks,
Viber
Hi Viber team
I have posted a review on play store too. I am very unhappy with version 4. I use viber on SGSIII and Nexus 10. Most of my viber contacts before upgrade dont show up as viber contacts anymore; especially painful to note my wife is also missing in that list. Backward compatibility issues huh? btw wife is on iOS6(iPhone 3GS).
Wife and me used to love Viber. It really sucks now. All my wife's viber history also was lost once i upgraded her viber to 4.0 as well. Multiple issues are plaguing the devices post-update.
Please lets address those.
Cheers
Ravi
@ raviraviravi -
Thank you for the report of the problem. We are sorry to hear of these issues, and we will do our best to help you resolve them.
We thoroughly tested Viber on iOS6 and so we didn't expect any major problems with the new Viber version on it.
About your contacts: The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://helpme.viber.com/index.php?/...st-is-not-showing-your-friends-as-viber-users
If the problem remains, or there's any other issue: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
@Viber R& D:
You guys and your responses as always are thorough and very considerate, much appreciated.
Looks like the recent upgrade in my SGSIII has fixed most of the issues around contacts synchronization.
I have an issue with my desktop version though, the 'catch' though is I use a portable version of Viber Desktop, packaged by some Fabianator folks using VMware. Can you guys not build a nice portable install of viber yourself. The problem with this 'portable' viber desktop is that the contacts dont quite synchronize well, even if they do i am only able to see the messages but the call and message buttons are greyed out for me.
Should i put in a feature request for a portable version? Also, something on the lines of Wechat which has web version would be awesome; even going a step further if gmail can have hangouts(which are voice calls and video calls) inbuilt into the browser itself, Why cant you guys.
For me the issue is also wrt the fact that i dont have admin rights on my work PC and I cant live without Viber since i contact my wife and my close friends through viber.
In fact i go a step ahead and recommend viber to all and sundry, since it just about is now operable on any device!!! which is as good as anything gets.
Cheers
Ravi
Thank you for all this elaborate feedback Ravi!
About the portable version you're using: at the moment Viber does not officially support running the app on the specific configuration you described. In this case I would open a support ticket (and not a feature request, though it's closely related for your issue) using this direct link: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Regarding the web version - this is something we are not planning at the moment. For this, I certainly invite you to submit a feature request.
The Admin permission needed for Viber Desktop is currently the expected behavior of Viber. We have received requests from some of our users to cancel this requirement from Viber, and we're looking into this issue at the moment. If we have news, we'll certainly keep you posted.
@Viber R&D:
I wouldn't want to raise a support ticket for issues in the unsupported packaged version of Viber desktop.
However, for having a 'portable official' version of Viber Desktop. Won't it be a feature request? I want to just add onto the numbers in terms of people requesting for it. Where do i formally do it?
The lack of a web version and you having no plans to put in place doesn't bother me much; its like I said the lack of 'official portable' Viber that gives me nightmares.
Does it have anything to do with the system limitation of only 5 concurrent devices at any given point in time; since a portable version would simply mean the ability to run in a portable manner in as many machines as possible?
I am only trying to understand why development towards something elegant like that can't be expedited.
Cheers
Ravi
@raviraviravi -
Well, every project of ours demands time, manpower and resources. The reason Viber does not have an 'official portable' compatibility yet is simply because it hasn't been officially developed to handle it. It could be a problem with the way Viber communicates with our server (for example - port/protocol issues when trying to deliver Viber traffic), or other sources of the problem. When/if we develop such a version, we will check all these issues thoroughly and only then we'll be able to tell 'what is not compatible', so to speak.
Yes, then it is recommended that you open a feature request ticket. One way or another, we see those tickets and will be able to consider it in our development roadmap.
Thank you again for your time!
Related
This morning I woke up and HTC PEEP doesnt work anymore during an update of twitter
anybody know how to fix ?
or
other twitter apps?
**MOD EDIT - Thread closed (duplication) - please pop over to this thread for more info where updates worth reporting will be posted as and when they occur, including any official fixs **
axel1990 said:
This morning I woke up and HTC PEEP doesnt work anymore during an update of twitter
anybody know how to fix ?
or
other twitter apps?
Click to expand...
Click to collapse
copy/paste from pocketnow..:
Twitter has long announced that they'd switch to the new authentication method called OAuth which would be more secure. The problem with the old method was that applications had to store your user name and password in order to access Twitter so the new OAuth method will overcome this possible security flaw.
But together with this come the problems related to software that is not kept up to date to reflect and implement the new methods which are used as default now by Twitter. Unfortunately, HTC's Twitter client, Peep, is one of those apps that stopped working and imagine my surprise this morning when I wanted to check the tweets while drinking coffee and was presented with the screen attached. Hope HTC will release their updated version of the app as soon as possible since we know they don't want to lose any users in their Peep pool.
And guess what, moving from the HD2 to my Desire (in my desperate and naive attempt to read some news), I was surprised to find out that Peep for Android is facing the same problems, and it became clear to me that HTC has to make a move, quick!
Strange though that I managed to tweet from Peep some two hours ago!... - probably my last tweet from Peep for a while, hope it'll be short.
That's explains everything
This sucks!!!!!!!!!!
this sucks man! I twittered HTC and posted a notice on their Facebook wall, hope that they come with a fix ASAP!!!!!! Unbelievable that they had months notice to fix this problem. We also still waiting on a ROM update which they promised us since April! Its now September and still no official ROM update!
Its kind of ridiculous that HTC didn't change Peep to the OAuth method before rolling out FroYo. Now we have to wait for yet another update to fix our twitter clients.
Anyway, any alternative Twitter apps for Leo/WM6.5 which do still work? Preferably one with some cool extra functions
Yeah, I noticed this too.. Oddly enough it still works for posting new tweets.
I hope they will fix this with a simple/quick CAB update (or exe, like with the camera). Saves the hassle of backing up again.
But thanks to the XDA community, it will probably be cabbed anyways.. <3
Maybe we will need to wait to twitter again until they release windows mobile 7
tliles said:
I know twikini posted a while back (I can't post links but a search of "twikini stops updates" will get you there) that they would not update their app to support OAuth so that on 8/31 is would stop working. Seems as if Peep does not support OAuth either. Not sure us HD2 owners will be getting an update given the state of WM 6.5 and WM7 around the corner.
For WinMO, I use Panoramic MoTweets they updated to support OAuth in version 1.8.4
Click to expand...
Click to collapse
Was posted on an other thread
Butt I don't like the way motweets's works and his layout so this could be an option for people who want to try
As much as I love the HD2, I can't stand HTC's "support", more like lack of, lmao! They seem to make a phone & drop it like an ex girlfriend with a scat fetish, then move on to the next one!
Thank god for xda & you talented individuals or this phone would be near useless by now.
I love the Peep feature, it's my preffered way of tweeting & reading tweets. On Desire I love tweetcaster & tweetdeck, two awesome apps, which naturally means they won't be available for Windows......grrrrr!
I'm sure if enough people complain to HTC regarding it, they will address it. Expecially since T-Mobile is still selling the HD2.
I do admit it's discouraging though that it's not already fixed, considering the time given to address it
I dont use Peep but do use both MoTweets and PockeTwit,
only MoTweets is working now.
love u guys
i was wondering why peep wasn't workin i know if i got a problem to always come to xda thanks
Those of you on WinMo who already have Kinoma Play for its media features can use its Twitter app as well. If you don't have Kinoma yet, you're missing out. It's well worth the purchase.
I'm hoping Peep gets fixed as well, but at least I've got a stand-by.
Any clever coders out there working on an unofficial patch?
Wow good thing I read this post cause I almost resorted to a hard reset!
Official reply from HTC
I got this official reply from HTC today:
Hi, We are currently investigating an issue with our Peep client that has stopped working and hope to have a solution soon. Please monitor the support pages for updates, or if you prefer we can record your details and contact you again once a solution is available, You can use the official twitter app for the time being. This is unaffected, HTC are currently working on the authorisation required for peep to work on our handsets, an update should be available soon. Thank you for contacting HTC Europe Best Regards Luke HTC Europe.
Seems like it's going to take them a while to resolve this. We're already waiting since April on a new ROM update so I doubt if an official update will be deployed since Windows 7 will be debuting in December.
In the mean time, download moTweets, it works excellent!!!!!!! Does anybody know how to replace the twitter tab in Sense with moTweets? That would be excellent, but I don't know how.
If anyone knows, please post how to.
THANKS!
I recieved the email below of Twitter. as far I see they will deliver updates to change the Oauth login
Over the coming weeks, we will be making two important updates that will impact how you interact with Twitter applications. We are sending this notice to all Twitter users to make sure you are aware of these changes.
What are applications?
There are over 250,000 applications built using the Twitter API. To use most applications, you first authorize the application to access your Twitter account, after which you can use it to read and post Tweets, discover new users and more. Applications come in many varieties, including desktop applications like TweetDeck, Seesmic, or EchoFon, websites such as TweetMeme, fflick, or Topsy, or mobile applications such as Twitter for iPhone, Twitter for Blackberry, or Foursquare.
Update 1: New authorization rules for applications
Starting August 31, all applications will be required to use “OAuth” to access your Twitter account.
What's OAuth?
- OAuth is a technology that enables applications to access Twitter on your behalf with your approval without asking you directly for your password.
- Desktop and mobile applications may still ask for your password once, but after that request, they are required to use OAuth in order to access your timeline or allow you to tweet.
What does this mean for me?
- Applications are no longer allowed to store your password.
- If you change your password, the applications will continue to work.
- Some applications you have been using may require you to reauthorize them or may stop functioning at the time of this change.
All applications you have authorized will be listed at http://twitter.com/settings/connections.
- You can revoke access to any application at any time from the list.
Update 2: t.co URL wrapping
In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link. Wrapped links are displayed in a way that is easier to read, with the actual domain and part of the URL showing, so that you know what you are clicking on. When you click on a wrapped link, your request will pass through the Twitter service to check if the destination site is known to contain malware, and we then will forward you on to the destination URL. All of that should happen in an instant.
You will start seeing these links on certain accounts that have opted-in to the service; we expect to roll this out to all users by the end of the year. When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL.
What does this mean for me?
- A really long link such as http://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048 might be wrapped as http://t.co/DRo0trj for display on SMS, but it could be displayed to web or application users as amazon.com/Delivering- or as the whole URL or page title.
- You will start seeing links in a way that removes the obscurity of shortened links and lets you know where each link will take you.
- When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time.
Thanks for reading this important update. Come and check what's new at http://twitter.com.
Thanks,
The Twitter Team
Click to expand...
Click to collapse
I posted this in general QnA 3 days ago when it all started kicking off, although i had problems with Twitter cache before hand.
If your interested, click on the link below where i will place any updates worth noting.
Cheers.
timmymarsh said:
I posted this in general QnA 3 days ago when it all started kicking off, although i had problems with Twitter cache before hand.
If your interested, click on the link below where i will place any updates worth noting.
Cheers.
Click to expand...
Click to collapse
Thanks since your post has more usefull information it would be good to lock this one.
Thread Closed.
Done....
Hello guys, im the developer of Root Call Blocker, an advanced call and SMS blocking app for rooted phones.
The app's home is here at XDA:
http://forum.xda-developers.com/showthread.php?t=1051274
We have had multiple reports that blocking is not working sometimes on SE phones, so we need some nice people to do some testing.
You can use the Groups function of the Lite version to do the testing - it gives you almost everything youd want from the app anyway.
Please post comments here, but also use the "Write to us" dialog in settings.
Come on xda people! I really need some feedback please...
Ok. Let's try it. ;-)
Well, when adding phone in black list, Name fild is out of screen. Incoming calls fully blocked, without half ring. I continue testing ...
Sent from my X10mini using Tapatalk
Yep... thats a known issue on very small screens...
I think it was fixed, no?
Enjoy... and remember, an update is always just around the corner!
Could you guys please test the following behavior for me:
1. How the app behaves when a blocked number attempts to connect during call waiting
2. How a blocked caller is handled when "Dont answer" is set as the reject method and you are currently on the phone and have not enabled blocked call vibrate notifications within the app itself
Dont forget to send logs with descriptions as well.
Come on people, i really need some feedback on this!
Nothing to report then?
Nothing here - its working perfectly!
Anyone having trouble at this resolution?
Any problems to report?
Guys hows that dialog scroller?
Guys, an update has been rolled out. It contains an important new workaround thast needs to be tested.
It may help those people who have data issues, especially on LTE enabled phones sometimes.
Please help me test this by installing the app, rebooting and waiting for data to return with the screen on. Please wait 3 minutes at least before sending logs via "Write to developer" in the app.
Dont forget to include a description. Thanks!
Working perfectly for me! Thanks, this is absolutely top class.
Do data issues then?
Any issues to report?
Is anyone seeing an issue with notifications?
Also, do you guys have any problems understanding how to block hidden numbers?
Thanks in advance!
Any issues or suggestions?
let me try it
anybody experiencing MIC problem when using viber? pls help.
2ji8888 said:
anybody experiencing MIC problem when using viber? pls help.
Click to expand...
Click to collapse
I only used it a few times for calls, both with GB and ICS, but I didn't encounter any issues.
Viber
Hi,
This is a member of the Viber R&D Team!
Unfortunately we haven't tested Viber on this device yet :\
You can try to uninstall\reinstall it might help.
The new version, 2.2, for Android will be available in the Android Market for your upgrade shortly. Please upgrade to this version when available it might be more stable on your device.
Thanks in advance.
Viber Team
good news for 2.2, viber perfect when it is in GB, ever since ICS, it has problems here and there. Hope the update fix it all
hello_hello said:
good news for 2.2, viber perfect when it is in GB, ever since ICS, it has problems here and there. Hope the update fix it all
Click to expand...
Click to collapse
As we explained above, Viber 2.2 will hopefully address those issues, and once installed on ICS, it should run smoothly
We'd appreciate getting your feedback after you install Viber 2.2 (released soon).
Viber Team said:
As we explained above, Viber 2.2 will hopefully address those issues, and once installed on ICS, it should run smoothly
We'd appreciate getting your feedback after you install Viber 2.2 (released soon).
Click to expand...
Click to collapse
I just wanted to know when will the update be released? is it really soon like a few days or a week? Or like a few months? Theres a feature on the 2.2 that I really need to use, therefore I am antsy.
Thanks in advance.
Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team
Viber Team said:
Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team
Click to expand...
Click to collapse
Could be great if you have a built-in backup/restore feature for the messages received.
We've added a built-in exporting option for your message history (found in the "More") tab.
About the importing option - we are considering to add it in the future.
Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
Having serious issues sending whatsapp messages and receiving. Just curious if anyone else is...
Same here ?
Sent from my 920 using Board Express
WhatsApp is not yet fully compatible with WP8. An update is expected to be available soon.
Curious, what region are you? Because is not showing at all in the Windows Store here in NY.
I got it before they removed it from the store.
I use it on 7.5 and have stopped updating it when updates come out as it keeps getting worse. One of the things I wanted to see in WP8 was the ability to revert to the previous version for when developers release ****ty versions of their app and you want to use the old one.
Ya it sucks. I wish there was an alternative as good as it. Also, when I get a notification, it doesn't show the name I have set for the person in my contacts list. Its like its picking up some other name from another app or,something.
I have numerous issues, which i guess everyone seem to have. Other than no Video support (I used send and receive videos from my family on my One X ..not any more), all other issues seem to have been identified by the whatsapp guys. See link:
http://www.whatsapp.com/faq/en/wp/21068167
They blame Microsoft..!
I need this aplication
Its not very useful anyhow. I hope we get a working version soon.
Hi!
Does somebody notice a lower in call volume in viber app?
Regular call has a loud sound,but viber sound is very low.
I can't find any solution.Somebody can help me?
thanks.
Hank M said:
Hi!
Does somebody notice a lower in call volume in viber app?
Regular call has a loud sound,but viber sound is very low.
I can't find any solution.Somebody can help me?
thanks.
Click to expand...
Click to collapse
install Volume+. it is perfect sometimes it crashes but perfect.
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
Sheythan... said:
install Volume+. it is perfect sometimes it crashes but perfect.
Click to expand...
Click to collapse
It's only for gingerbread
Viber Team said:
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
Click to expand...
Click to collapse
Htc evo 3d gsm
Viber 3.0.1
Custom rom: Cool ICS v18 Gsm
Thank you! :good:
Hank M said:
It's only for gingerbread
Htc evo 3d gsm
Viber 3.0.1
Custom rom: Cool ICS v18 Gsm
Thank you! :good:
Click to expand...
Click to collapse
Thanks for the info!
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there. We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
Aside from that, note that we are considering an option for adjusting Viber's volume in the future (at the moment it utilizes Android's main volume settings). If we have news about this, we'll let you know.
Viber Team said:
Thanks for the info!
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there. We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
Aside from that, note that we are considering an option for adjusting Viber's volume in the future (at the moment it utilizes Android's main volume settings). If we have news about this, we'll let you know.
Click to expand...
Click to collapse
:good: the option would be really appreciated!
Sometimes i have to decrease normal call's volume and increase it to the max with viber.
Separate controls would be useful.
same problem on blackberry curve
Hi
I have the same problem with Viber on a Blackberry Curve
The volume on Viber is much lower that when using as a normal phone
I too would be interested in when viber is going to put in the ability to increase the volume
Thanks
@IanRob -
Thank you for the report of the problem.
We would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
* About the option you mentioned - we are considering adding custom options for Viber's sound and ringtone + vibration settings. If we have news on this, we'll let you know.
Thanks in advance
Viber Team said:
@IanRob -
Thank you for the report of the problem.
We would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
* About the option you mentioned - we are considering adding custom options for Viber's sound and ringtone + vibration settings. If we have news on this, we'll let you know.
Thanks in advance
Click to expand...
Click to collapse
I suggest 2 ideal:
+ Add Send voice message function to viber - by adding "Send voice message" button beside "Send Location" - I think this is really most interesting function.
+ Please increase volume in call, It is really too low. Or Please add In-Call Volume for easy controlling.
Hi @eyestorm -
Thank you for your feedback and ideas!
The first one you mentioned is already in the oven
The second one is something we're trying to look into and improve for next versions. We hope that with newer versions of Viber, you will find the volume increasing. We apologize for the temporary inconvenience.
Viber Team said:
Hi @eyestorm -
Thank you for your feedback and ideas!
The first one you mentioned is already in the oven
The second one is something we're trying to look into and improve for next versions. We hope that with newer versions of Viber, you will find the volume increasing. We apologize for the temporary inconvenience.
Click to expand...
Click to collapse
I have the same problem too with a HTC One X on official stock and on Revolution HD
The volume is much too low, I made a uninstall as there is no way to use it.
Yesterday a friend of mine got a call on his Iphone 4 and the sound was great..
I think Viber does not focus on Android or Windows as the app on my laptop has also a low volume..
I again use Skype and whatsapp on my HTC.4
If Viber wil solve the problem I will be happy to install it again..
Cheers to all, Peter
@Unetwork -
Thanks for the details.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Viber Team said:
@Unetwork -
Thanks for the details.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Click to expand...
Click to collapse
I dont think I need to report that as my problem is the same with the others, low volume
That is true. However, details (and possibly even logs) from your specific phone and configuration might be unique in order for us to understand the problem.
We are of course investigating the problem at the moment regardless, but we always invite our users to report issues and give the details of their specific phones to our Support Team so we have as much information as possible that might speed up the fixing process.
Note that version 4.0 is just around the corner, so we would appreciate if you could let us know if the problem persists there.
Hi,
We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!
What's new in the new version?
- Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
- Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
- (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
- Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
- Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
- Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!
As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.
Best regards,
the Viber Team.
Call volume is still an issue
It's so silent, even if I hit the slider to the max i can't hear anything.
Regular calls are working fine.
limpfen said:
Call volume is still an issue
It's so silent, even if I hit the slider to the max i can't hear anything.
Regular calls are working fine.
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Thanks for the report of the problem.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
Viber Team said:
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
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I use Samsung Galaxy Grand Duos and i have to admit volume is too low !! Its a pain to use the app when outside.
@tharmor -
This is a known issue, and we're hoping to fix it in one of our upcoming updates. We apologize for the temporary inconvenience, and we'd appreciate if you could get back to us after installing our next update and report whether or not the problem has been fixed.
Thank you!
Another bug. Soft keys light don't turn off when talking with someone. Screen goes off
Sent from my GT-I9082 using xda app-developers app