My Google Account Hacked!? - Android Q&A, Help & Troubleshooting

Hi so today i logged on my pc.
And google notifies me of suspicious activity on my youtube account.
I never had this happen before and don't know what to do.
Im using a custom rom and gapps with the youtube app as a system app.
Google said they prevented the log in and in the email states that it was used with an application.
I reversed looked up the ip and got some name and addresses but idk if this helps.
what should i do to prevent this?

First make sure it's not a false alarm. It can mean a few different things. Then you should reset ( change ) your Google account password. After that you can either deactivate the account, and make a new one. Which can be a PIA if you have many things connected to your Google account, as many of us do. Or just keep a close watch on the account activity.

Related

[Q] Google Web Login Required

I searched around and have not found anyone posting with the same issue but I cannot figure it out.
In the notifications section at the top of my touchpad there is constantly a message from google.
It has the g icon and it says "Google Web login required."
I tried signing in to every google option I could find and even went on to my gmail account through the browser and nothing I do removes this message....
Anyone have any suggestions?
try removing your google account from account settings and readding it.
I've had the same issue and you need to unlock your google account using the captcha. Just google "google captcha" and unlock the account.
you don't have two step authentication enabled on your google account do you?
have the same issue and did the whole unlock thing and still have the issue. And no I do not have 2 step verification nor do I want it. If that is going to be a requirement to use an email client then screw gmail I will go back to just using yahoo which is my main email. What is with google and making things anti user, they have to make everything so convoluted. All yahoo does is similar to what my bank does when I add a new billpay, just sends a confirmation email with a link to disable it if you did not add it. Got that when I added my yahoo email to my touchpad, and it is working fine. But no google has to have their 2 step verification, sorry I do not want that hassle, even if it is just once a month, its complete overkill.
anyway, I just set it to update manual only so I don't get that annoying message every 2 minutes if I keep getting it will just delete the account, still working fine on my android phone.

Android Phone safety against theft/snatch/loss

Hello,
I am sure there are numerous applications for GPS tracking and remote controlling/wiping all the data and settings pattern/numeric access codes for your mobiles.
Problem is that executing these safety measures are somehow dependent on certain other factors and can have successful or unsuccessful consequences.
I am thinking of anything more basic and hassle free way of ensuring that even in worst condition I can have certain peace of mind that my critical gmail account data would not be accessed for unauthorized use. For example when it was unlocked for use and meanwhile it was lost or snatched how can I be sure that my google account information specifically gmail/maps are safe. I know I can change the password by reaching to a nearby PC, but that is not always a possibility.
I have got my Samsung Galaxy S2 for more than a month and just figuring out a safe way before putting it in active use.
An idea which I am thinking of is to have another Gmail account specifically for use with Android Phone, and import/export the actual "Contacts" only to this new email account. Since contacts are the most frequently used item, they would be in sync with the new email account, any delta changes would have to be replicated to your original gmail account as well.
I dont use Picasa, so it is of no importance to me to sync the pictures with picasa account.
For access to my actual gmail and other emails (like work email) I can use an add on email android applications like K9-Mail to configure the gmail as IMAP. To get access to this email program I can install any application which can password protect the access to applications and can reactivate the password after any time of inactivity. I dont know whether in such case would I get popup in the notification bar for new emails or not.
The only two most used applications now left are
- Maps and Latitude
- Google Plus
Now both of them need to be used with my actual gmail account, since all contacts and connection are related to my actual identity on google.
So i need to know that is it possible to use one gmail (fake/secondary) account on android phone just for syncing contacts and use another actual (primary/original) account for logging in the official google maps and google plus applications. I know even in this case the password needs to be changed in case of a mishap, however I can be a bit satisfied that all critical data in the email storage is safe.
I just need your opinions and suggestion on the mentioned procedure, or is there any other good and recommended practice for getting multiple accounts configured on Android Phone and selectively use the google accounts for different applications.
Thanks for your inputs.
Hmm...seems like everyone is so sure of the safety of their handset, no one even gives a s*** to think about the worst-case scenario of losing a device.
Cheers...hope everyone retains the droid for life..

Problem with Android Market after Factory Reset.

Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.

Gmail Issue

For starters, this is a stock maxx device, had it since the release.
I go to Ashland University in Ashland Ohio and we use @ashland.edu gmail accounts. Our 'oh so wonderful' IT department has deemed that incoming freshmen are too stupid to remember multiple passwords for various logins across campus so they set up this "Active Directory" system in which you create a master password and its changes all passwords across all logins. So I changed my password today using the AD system...
..only to find it also affected my gmail. Now, I am unable to sync my emails to my phone through the gmail app. I cannot download anything in the marketplace, and I get an annoying popup about google talk failing to authenticate.
I've read that you should get a popup that allows you to change the password on your device via the market or the gmail app.. I've had neither. Unfortunately this is my primary account as well so I can't just delete it and re add it.
Does anyone have any work around so I don't have to wipe my phone? I'd really hate to lose everything that I can't backup via my SD card and all of my custom made widgets and what not. I figured it might have to do with the fact my gmail was an @ashland.edu instead of a @gmail.com
Thanks.

[Q] Google Apps Device Policy?

Hi everyone,
I'm curious if anyone here has had any success or issues with the Google Apps Device Policy app. Has anyone had trouble with getting the Device Policy activated (for a protected corporate Google Account, for instance) on any custom ROMs? If so, which?
I flashed Th3Bill's CM10 the other day, and we had hiccups trying to get Device Policy to approve my work's Google Account. I wasn't sure if the trouble was on our IT department's side, and our IT department isn't the most user-friendly with trial and error to see if the issue was on the ROM's side or on theirs...
Not sure if this helps but I had no issues getting two university Google accounts to sync.
I had to set up a seperate password for one place. They use a single signon method where the university is the middleman and there was no direct way to use your single signon password for just the Google account. Just added a seperate password for just the Google portion and all is well.
atroph said:
Not sure if this helps but I had no issues getting two university Google accounts to sync.
I had to set up a seperate password for one place. They use a single signon method where the university is the middleman and there was no direct way to use your single signon password for just the Google account. Just added a seperate password for just the Google portion and all is well.
Click to expand...
Click to collapse
Yeah, this is a different configuration - in essence, my IT department requires the ability to remote wipe that specific Google account from all of its devices, so it uses this app as a way of gaining permissions to that account. In essence, I can add the Google account to my phone, but no data will load (it will read "sync error") until the Device Policy App is approved.
Ahh ok. Like a goodlink account. Didn't know Google supported such a thing.

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