MTKLOG - Android Q&A, Help & Troubleshooting

HELLO GUYS BEEN LOOKING THROUGH MY DEVICE STORAGE AND NOTICED A FILE NAMED MTKLOG AND ITS A LARGE FILE AND HAS 4 OTHER FOLDERS INSIDE,aee-exp,config,mdlog,mobilelog..can someone explain what they are and are they needed.
is it safe to delete contents as it is 16.4GB.
thanks

deleting MTKlog folder
sas007 said:
HELLO GUYS BEEN LOOKING THROUGH MY DEVICE STORAGE AND NOTICED A FILE NAMED MTKLOG AND ITS A LARGE FILE AND HAS 4 OTHER FOLDERS INSIDE,aee-exp,config,mdlog,mobilelog..can someone explain what they are and are they needed.
is it safe to delete contents as it is 16.4GB.
thanks
Click to expand...
Click to collapse
Even I have a folder named MTKLOG. It is related to some mobile logging utility. I do not remember how I activated the mobile logs. The device storage got full within two days of activating the logs. Have you deleted the folder?

milindlokde said:
even i have a folder named mtklog. It is related to some mobile logging utility. I do not remember how i activated the mobile logs. The device storage got full within two days of activating the logs. Have you deleted the folder?
Click to expand...
Click to collapse
yes safe to delete

Thanks
sas007 said:
yes safe to delete
Click to expand...
Click to collapse
Thanks. I deleted the logs. It was the "system logger" that created the logs. It started again after deleting the logs as it found space for logging. I stopped all logs and also cleared all old logs from the options in "system logger". I even reduced the space required for each type of logs to 5mb each just to be safe, which were 300mb each initially.
I still do not know how to start/stop the "system logger" or its exact location, but my purpose have been served. I will post it if I find it again.

milindlokde said:
Thanks. I deleted the logs. It was the "system logger" that created the logs. It started again after deleting the logs as it found space for logging. I stopped all logs and also cleared all old logs from the options in "system logger". I even reduced the space required for each type of logs to 5mb each just to be safe, which were 300mb each initially.
I still do not know how to start/stop the "system logger" or its exact location, but my purpose have been served. I will post it if I find it again.
Click to expand...
Click to collapse
Hey,
I face the same problem. do you please guide me from where i can configure 'system logger'?
Thanks,
Ankit

I am no expert but can't you just deactive it in the enginner mode?

ColonelZap said:
I am no expert but can't you just deactive it in the enginner mode?
Click to expand...
Click to collapse
You have a very good Android Jelly Bean OS system, but I get the feeling every Manufacturer does their own subtle unique OS because I can't find that.
I have a tablet that is similar to the JXD p1000 tablet, but it's generic, no branding. Definitely has the same specs.
But I have the same MTKLOG problem. How do you turn it off?

sas007 said:
yes safe to delete
Click to expand...
Click to collapse
Thanks - this helped me a lot

ColonelZap said:
I am no expert but can't you just deactive it in the enginner mode?
Click to expand...
Click to collapse
I do that but folder mtklog still any in sdcard ?

Yes, its perfectly safe to remove the files, but you have to also turn it OFF.
You do not want top have any logs running on your device!
They will quickly fill up your SD/eMMC card with junk, and if not fill it up, it will wear it out, in case the logfiles are recycled.
PS. If anyone has any info on how to read these log files let me know.

Just open them in notepad
Copy the .log files in your computer and open them using the notepad

Mtklog
hey-ya!!! I like to ask about my Celkon A62 regarding with memory. So actual problem is that when i restart my phone at that time one folder is automatically generate which is mtklog and start increase the size. After some time its totally full and pop-up the msg "Modem log is on the way"..... so what is it...so how to remove this error....????
plzzzz give me a proper path....its irritating i want properly remove that folder......??????

Hello,
I was able to deactivate the MTK logs using "Mobile Uncle".
-> Menu item "Engineer Mode"
-> Menu item "Engineer Mode (MTK)"
-> Scroll to the right to the tab "Log and Debugging"
-> Menu item "MTKLogger"
In the setting of MTKLogger, I did the following:
- Disable all the logs
- Change the "Log storage location" to "SD Card"
Then, I moved the existing log files from the internal memory to my SD Card. You could delete them instead. The files are here by default:
/sdcard/mtklog
Hope that helps.

Great tip Robbo1.
"Mobile Uncle" was not compatible with my device (a Huawei phone), but this alternative from the Play store did the job too : "Engineer Mode MTK Shortcut"
From the main screen opened by this app, scroll across until you reach the "Log and Debugging" page. Click on "MTKLogger", then click on the 'STOP' icon (small square) at the bottom of the screen - that will stop all the logging.
THEN, click on the SETTINGS icon at top right (faders icon) and then on the "log storage location" and change to SD card if that's what you want.
I then, using the phones inbuilt file explorer deleted all the folders and files under the original MTLOG directory releasing several gigs of internal phone memory.

I think Mobileuncle MTK Tools might be the culprit
PS.
Only now I can read tip #14 referring to Mobileuncle. Oh well ....

Hi Everyone,
I recently got Asus ZenPad 10 and was having space exhaustion issues due to mtklogs.
This is how I fixed it:
Click 7 times on build number found in software update option in settings to enable developer options.
Go to Developers options under settings menu and change 'Logger Buffer sizes' to off.
Voila! The issue is fixed. Hope it helps!

:Hello sir .someone record my call log..this file saved In phone memory this file save mtklog name ..how to solve this problem ..sir plzz give me solution ..this file saved in phone memory audio dump file n file not supported in my phone ..after every call this file save .even if I deleted..:

Ig23 said:
Go to Developers options under settings menu and change 'Logger Buffer sizes' to off.
Voila! The issue is fixed. Hope it helps!
Click to expand...
Click to collapse
This didn't fix it on my Z300M. Are you sure buffer size OFF doesn't mean "unlimited"?

Related

Stuck programs on start menu...

Hi,
I have noticed after flashing the ROM that I have two stuck items on the start menu.
Forst one is my02 and the other is Action Update. Both of these give the message "Cannot find 'my02' (or one of its components). Make sure the path and filename are correct and all the required libraries are available".
If I go into settings, menus and look at the list I can see two entries for both of the above. Either trying to untick the active one or select the inactive one gives the message "Unable to move that item".
So - is there a way to remove the ophaned items and replace them with working items??
Cheers - Rich
ok - figured it out....might be of help to others:
I went into file explorer and deleted the shotcuts from the /my device/windows/start menu folder.
All is well now...
Cheers - Rich

Uninstalled/removed program but it's still there

I uninstalled/removed a program with file explorer, add/remove program in settings and also tried it with active sync. For some reason it is still showing up in my programs and I can still open it! Help!
try a soft reset after removal, that should do the trick
program removal
that didn't work.
braincell said:
I uninstalled/removed a program with file explorer, add/remove program in settings and also tried it with active sync. For some reason it is still showing up in my programs and I can still open it! Help!
Click to expand...
Click to collapse
try freeware Remover it should resolve your problem
Where can I find and how do I use the program you are referring to?
Where can I find
Click to expand...
Click to collapse
same place as most other things in this world of ours
http://www.google.dk/search?q=freeware+Remover&ie=UTF-8&oe=UTF-8&hl=da&btnG=Google-søgning
in windows\startmenu\programs the shortcuts are located
if you look at the properties of those programs you have uninstalled you can see where the program is located and you can delete it yourself if you like
Thanks, it seemed to do the trick. By the way, I don't really know how to manage my memory. It seems to be getting used up rather quickly. Is there some way I can move certain programs to a storage card or something to free up memory but still have full function of the software? I'm new to this. Thanks
well when you install the programs it ask you if you want them to install at the default location (that is if you install them using activsync)
if you say no you get the option of installing them to your sdcard
if you want to try it with already installed programs you could try
to move them and change the target in the shortcut
just make sure you recall where you moved them from if it dont work
and you like to move them back to get them working again
After deleting the file I was having problems with from windows I now am getting an error message: Cannot execute/Windows/StartMenu/Programs/IRKeybd.exe
I deleted the file, I thought. How do I fix this. Its messing up my imate.
when do you get that error ?
because if you get it after a softreset there may be a shortcut to it in windows\startup
I get the error all the time. It will come up randomly. There are usually about 14 pop up windows notifying me of the error. I looked for a short cut but don't know if I'm looking in the right place.

[APP] ShortenMobile 1.4 - Automatically shortens urls for Twitter, etc. in background

ShortenMobile 1.4 [updated at 2010-03-24]
Description:
ShortenMobile watches the clipboard of the device and automatically shortens the urls for you. The application can be set to run at start up and hides in the background. I developed this application cause of the lack of this functionality in HTC Peep.
Currently implemented url shortening services:
bit.ly
tinyurl.com
snipurl.com
is.gd
anonym.to
How to use:
Install the cab file
Open ShortenMobile from StartMenu
Activate the switch "Run at startup"
Click on Hide-Softkey
Copy any url (including "http://" at the beginning) to the clipboard
The shortened url is available in the clipboard after the confirmation dialog has been shown
Requirements:
Microsoft .NET Compact Framework 3.5
Please post any errors, ideas, or your favorite url shortening services.
Changelog said:
Version 1.4:
Completely refreshed user interface, which integrates flawlessly into the HTC Manila dialog style (thanks to Manila Interface SDK)
Allows recognizing hyperlinks with missing "http://" prefix
Fixed crash, when loading plugins (PluginInterface.DefaultPluginAttribute wasn't found in assembly PluginInterface)
Version 1.3:
Added new service: anonym.to
Version 1.2:
Startup is unsuccessful, when the application path contains whitespaces
Version 1.1:
Changed some labels
Added new shortening services: tinyurl.com, snipurl.com, is.gd
Remarks:
Found one minor bug. If you've upgraded from version 1.0, please uncheck and recheck the "Run at startup" checkbox. Otherwise an error message will occur after restart. (That's cause I've changed the installation folder and so the start up routine links to the wrong path.)​
Click to expand...
Click to collapse
marcells said:
Description:
ShortenMobile watches the clipboard of the device and automatically shortens the urls for you. The application can be set to run at start up and hides in the background.
Currently implemented url shortening services:
bit.ly
How to use:
Install the cab file
Open ShortenMobile from StartMenu
Activate the checkbox "Run at startup"
Click on Hide-Softkey
Copy any url (including "http:/" at the beginning) to the clipboard
The shortened url is available in the clipboard after the confirmation dialog has been shown
Please post any errors or your favorite url shortening services.
Click to expand...
Click to collapse
Thanks handy little thing but can you add
TinyURL
SnipURL
URLot.com
Hide Link
wapvirus said:
Thanks handy little thing No list of supported sites so i will try
Click to expand...
Click to collapse
Currently, only bit.ly is supported. See "currently implemented url shortening services" in my initial post.
handy app, have given the app some press ..via 1800pocketPC
the0ne said:
handy app, have given the app some press ..via 1800pocketPC
Click to expand...
Click to collapse
Thanks a lot!
marcells said:
This version is just a very, very first alpha, but did work for me since a few days. Don't get confused by the version number.
Please post any errors or your favorite url shortening services.
Click to expand...
Click to collapse
You did ask for our favorite services i was not being pushy this is very handy little app
Upgrade to Version 1.1
Just upgraded to Version 1.1!
Changes:
Changed some labels
Added new shortening services: tinyurl.com, snipurl.com, is.gd
Great app now supports more URL's thanks
wapvirus said:
Great app now supports more URL's thanks
Click to expand...
Click to collapse
No problem. Just give me some ideas for features to implement next and I will see what I can do.
Error after soft resetting Samsung Omnia
Hi all,
I installed ShortenMobile 1.1 on my Samsung Mobile last night. Looks like a great program. However, the next time I soft reset the phone (Resco Backup requires it after doing a backup), I received an error right after the phone gets past the Windows splash screen. Here's the error:
"The file 'My' cannot be opened. Either it is not signed with a trusted
certificate, or one of its components cannot be found. If the problem
persists, try reinstalling or restoring the file."
Since ShortenMobile is the only new program that's starting at start up I went in and uncheckmarked the "Run at Startup" box, and then soft reset the phone again. Sure enough, the error goes away.
The custom ROM I am using has .NET framework 3.5.9085.00 running on it, and it was installed prior to installing ShortenMobile.
Anybody seen this before with your program? I didn't see any about similar problems. Never had v1.0 installed so this is fresh.
Robert
is there a program that will work on a MAC?
Robertjm said:
Hi all,
I installed ShortenMobile 1.1 on my Samsung Mobile last night. Looks like a great program. However, the next time I soft reset the phone (Resco Backup requires it after doing a backup), I received an error right after the phone gets past the Windows splash screen. Here's the error:
"The file 'My' cannot be opened. Either it is not signed with a trusted
certificate, or one of its components cannot be found. If the problem
persists, try reinstalling or restoring the file."
Since ShortenMobile is the only new program that's starting at start up I went in and uncheckmarked the "Run at Startup" box, and then soft reset the phone again. Sure enough, the error goes away.
The custom ROM I am using has .NET framework 3.5.9085.00 running on it, and it was installed prior to installing ShortenMobile.
Anybody seen this before with your program? I didn't see any about similar problems. Never had v1.0 installed so this is fresh.
Robert
Click to expand...
Click to collapse
Hi Ribert,
to start the application automatically at startup (when the checkbox "Run at startup" is beeing checked), there will be created a shortcut to the executable "ShortenMobile.exe" in the "\Windows\Startup folder" (when the checkbox is unchecked the shortcut is removed). I can't understand why the application tries to open something with "My" in the filename.
Do you have installed the application on sd card, the internal memory (in which path) or moved the application to another folder after installing?
As a workaround you manually could create a shortcut to "ShortenMobile.exe" in the "\Windows\Startup" folder. The parameter for starting the app in hidden mode is "-hidden". (Here's a website, that shows how shortcuts can be built. - http://bansky.net/blog/2007/07/creating-shortcuts-in-windows-mobile-smartphone/).
So your .lnk-file must contains something like this:
#58"\Program Files\ShortenMobile\ShortenMobile.exe" -hidden
I hope I could help you.
Regards
Marcell
santaninja said:
is there a program that will work on a MAC?
Click to expand...
Click to collapse
I have no idea.
You must be kidding. Here's a Windows Mobile forum and you ask for Mac software.
But I have one idea to possibly solve your problem.
You could install a virtual machine on your mac.
Then install a windows xp, vista or 7 on your virtual machine.
Then download the windows mobile 6 SDK from Microsoft and install the emulator on your virtual windows system.
Then start the emulator and install the cab you can download in this thread.
(Also don't forget to configure the network settings in both, the virtual windows and the emulator.)​But in earnest, developing an application for the mac will surely be faster than my proposed steps above.
Regards
Marcell
Hi Marcell,
Thanks for responding. I installed it to My Storage, which is the option that lets you install it to the 8gb storage that's on board the Omnia i910. Perhaps the space in My Storage is causing a problem? I had assumed you didn't require installation to main memory...Correct?
I will enable the automatic startup and then look at the shortcut generated to see what it says and let you know later.
Robert
marcells said:
Hi Ribert,
to start the application automatically at startup (when the checkbox "Run at startup" is beeing checked), there will be created a shortcut to the executable "ShortenMobile.exe" in the "\Windows\Startup folder" (when the checkbox is unchecked the shortcut is removed). I can't understand why the application tries to open something with "My" in the filename.
Do you have installed the application on sd card, the internal memory (in which path) or moved the application to another folder after installing?...
Click to expand...
Click to collapse
malformed link
OK, so here's what the link file has in it:
67#"\My" Storage\Program Files\ShortenMobile\ShortenMobile.exe -hidden
as you can see, the space is causing a problem. I created a copy of the file and moved the second quote mark to behind the .exe. Then I did a soft reboot. sure enough no problem, and I double checked, and the program is currently running!
So I guess this is a bug report that you're not accepting spaces in the file name structure.
Robert
Robertjm said:
OK, so here's what the link file has in it:
67#"\My" Storage\Program Files\ShortenMobile\ShortenMobile.exe -hidden
as you can see, the space is causing a problem. I created a copy of the file and moved the second quote mark to behind the .exe. Then I did a soft reboot. sure enough no problem, and I double checked, and the program is currently running!
So I guess this is a bug report that you're not accepting spaces in the file name structure.
Robert
Click to expand...
Click to collapse
Thanks for your information. Now I know, that I have to build the shortcut on my own way. I expected that the windows mobile api I used would create the shortcut in the right way.
I will see what I can do on this weekend to repair this functionality.
Regards
Marcell
Upgrade to Version 1.2
Just upgraded to Version 1.2!
Changes:
Startup is unsuccessful, when the application path contains whitespaces
Robertjm said:
OK, so here's what the link file has in it:
67#"\My" Storage\Program Files\ShortenMobile\ShortenMobile.exe -hidden
as you can see, the space is causing a problem. I created a copy of the file and moved the second quote mark to behind the .exe. Then I did a soft reboot. sure enough no problem, and I double checked, and the program is currently running!
So I guess this is a bug report that you're not accepting spaces in the file name structure.
Robert
Click to expand...
Click to collapse
Now I create quotes around the path and then append the -hidden arguments. I tested the application on my device with an application path which contains whitespaces. It works correctly.
Please inform me, if the upgrade to version 1.2 solves your problem.
Regards
Marcell
Thanks marcells very handy little application I am using it all the time now another service I use is http://anonym.to/en.html not sure if you can include this,
But can i ask as you app is based around Twitter & Facebook about including uploading small files and pictures through a service like drop io
see here:
http://drop.io/about
and here:
http://dev.drop.io/
Good luck and thanks again
Works!
Thanks Marcells. I just uninstalled v1.1 and then reinstalled the newer one (v1.2) to "My Storage" and it worked just fine w/o error msgs!
Robert

Steps to Set Default Dowload Location to SD Card

Hello
After typing the title, XDA forums showed me similar threads but unfortunately none of them had the answers i wanted, so here i continue.
I have rooted my device and i would like to know if there is some way to set the default "Download" location to sd card for media files that i download using some apps and not the default install location. please do tell, if it possible by editing any files or something.
Thanks
##UPDATE##
Hi guys, Found a way to deal with my above mentioned problem.
But it is only possible for rooted devices as it requires Xposed Framework and a Module called "Downloads2SD"
I guess it should work properly as it allows me to change download directory for different types of files.
I try to radically solve the problme by move the deafult app installation to ExtSdcard and found poor results:
too many programs was fake
an old program called "install manager" mentioned that it do so but when i try it :it always get error message although i rooted my mobile and the app shows the window of choose which installer use to setup the app
any helper to move deafult installation of apps to ExtSdcard
Thanks in advance

FIX: Whatsapp not Initializing / Whatsapp NOT Restoring Local Backup Android 12 Verified

Goal is for one Placeholder for Current Up to Date fix for those UNABLE to restore Whastapp to a new phone with Larger File Sizes. Whastapp does not seem to respond and the old options do not work.
So for those on an S22 / Android 12+ I have the up to date current solution after a few days and endless backup and restores and then proceeding to be locked out.
Set Display timer to 10 minutes and do not let your screen go blank.
Follow Exactly: 2 Options one for those media files and wanted to keep the dates and one for those that done care.
Part 1
Backup your Whatsapp folder into a .Rar / Zip File. If you have a phone with An SD card just send this copy to your SD Card. Then plug that SD card into your computer Rar the file.- Ensure when "Rar'ing" you set to Store Creation / Access time
NO SD CARD: Upload to Google Drive (it should keep the dates as what you have.- Download the file to your computer or sync your computer to Google Drive and download as a Rar.
Part 2. ONLY IF DATES ARE WRONG (Otherwise go to Part 3 )
If dates are wrong you can follow my thread here:https://forum.xda-developers.com/t/...le-preserving-the-dates.3423480/post-86587561
- If you backed up your Whatsapp Folder over time you can use https://www.scootersoftware.com/ Beyond Compare to VERY easily transfer the dates from your old to the new so your Whatsapp on your new phone doesnt just change all of the dates to todays.
Part 3. PREPARE TRANSFER
On your new phone Make sure you have the apps:A. RAR LabsB. MiXPlorer or Solid Explorer or any file viewerC. Backup of Whatsapp downloaded
Install Rar
Download Whatsapp
Open 1 time then Force Close Program
Open File Explorer (see Above MIX/Solid, etc)
Part 4 VERIFY Directories Created / Made
android> Media Folder
Created folder Labeled"com.whatsapp"
Sub Folder"WhatsaApp
Part 5. Extract Previous backup into New Folder
Open Rar File of Whatsap that you created
Extract Everything in the folder into:
Internal Storage/Android/media/com.whatsapp/Whatsapp
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...)
Change the date of the backup you want to use to msgstore.db.crypt14 (If the number is different change it to what you have currently)
When done Extracting change main Folder from
com.whatsapp to com.whastappOLD
Create new folder com.whatsapp
Copy all folders inside com.whatsappOLD to new folder
The reason for this is that if you delete or make an error during this process you lose all of the data so were saving you time in case you make an error and have to start gain. I had to do this 4x to get it right
Part 6 Installation
Delete / Remove all Google accounts and Contacts folder
Put new Sim Card into your new phone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
Once Verified Put your phone into Airplane Mode
If next part does not work for immediate backup: When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say NO
When asked to have access to files say YES
You should then see Local Backup found. If your file is LARGE you need to WAIT until it shows the file size (mine took 25 minutes). Just ensure your phone is set to a long display timer
Part 7 BACK UP Restore Options (still in Airplane Mode FYI)
A. If you see a restore button:
When you FINALLY SEE the display size (should be large and have the restore date) of your backup click Restore
Once it begins Disable Airplane Mode
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background). It should say complete / 100% and provide you a button for next
Whatsapp will say Initializing. Give it a few minutes.
If stalled close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
B. If No Restore Button:
If no restore button shows and you have Verfiy by Code (sms/Telephon)
Close App
Re-open app
Turn on Airplane Mode
When asked for Google Drive option to view contacts / folders/ file system (all in one question). Click Yes
When asked SEPARATELY for Contact Permission: Say NO <---- VERY IMPORTANT
you should have no contacts though so it should not ask,
Storage Permission: CLICK YES
If there is no restore option you, You should now see your local backup, press "restore backup" when it SHOWS THE FULL FIlE SIZE NOT BEFORE.
Disable airplane mode and activate Wifi / mobile internet. 9. Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
C. If neither work above for you
Disable airplane mode and activate Wifi / mobile internet.
You will see your local storage behind the popup saying allow google drive.
Wait until it shows the full flile Size
You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button
For some it has been 10-30 times doing this practice, you will luckily hit restore button
When progress bar says 100% it is restored.
You will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored)
When the app is asking to restore from google drive AND YOU HAVE HIT 100%, close the app right away (very important)
Open the app, and the app will ask you to set name, set your name
Initializing may take awhile. If it over 5-10 min ensure that airplane mode is off. Otherwise close app and try again.
If nothing works. Uninstall Whatsapp. Make the folders manually, keep only 1 data base file in the Database directory and transfer the internal structure of com.whatsappOLD into the new directory.
It is important to have NO GOOGLE accounts nor Contact files. You can add these after.
Key thing is to let it Compute the size of the folder. If it cannot compute, it does not work. From there turn on the internet and click retry.
Shout out to Merlin Behling
https://stackoverflow.com/questions/67735037/whatsapp-cannot-detect-local-backup-
and Rahil2009
https://www.reddit.com/r/whatsapp/comments/np2zjp
XDA for those moving pics to a new phone:https://forum.xda-developers.com/t/...erving-the-dates.3423480/page-3#post-86588833
My updated method as of 3-24-2022 has worked on over 30 phones for those that had issues. I will try to respond when I can but I need to stress this works on the latest S22 Ultra. I even spent more time looking at years of whatsap backups and using Beyond Compare 4 was able to get all of my photos and files updated on my new phone. If you have old photos with wrong dates I highly recommend that program
i found a slightly quicker way, this works assuming that BOTH your databases folders (original and new) have the same .crypt extensions (in my case it was .crypt14)
1) back up your ORIGINAL WhatsApp files from either
\SDCARD\WhatsApp
or
\SDCARD\Android\media\com.whatsapp\WhatsApp
not my fault if you skip this step, you been warned, always make sure to have your backup.
2) install the latest Whatsapp
3)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say YES
When asked to have access to files say YES
go ahead and send anyone a whatsapp message through whatsapp (this step cant be skipped or the db.crypt files wont be created)
4) go to Settings>Chats>ChatBackup
Select your google account
Backup using cellular <Enabled> ( this one is optional, if you are using WiFi you can use Wifi)
Include Video <Enabled>
Backup to Google Drive <Only When I tap Backup>
5 )Now COPY (not move, but COPY) ALL the contents of your original backed up WhatsAPP folder into the following directory
\SDCARD\Android\media\com.whatsapp\WhatsApp
6) this is the tricky part, you are going to have to do this quick. NOTE: I did this using a computer since it was much faster to drag over and copy the files.
With the INTERNET access enabled and working you are QUICKLY going to choose Settings>Chats>ChatBackup>"BACKCUP" as soon as you click backup you need to QUICKLY COPY both the Databases and Backups folder from your original into the \SDCARD\Android\media\com.whatsapp\WhatsApp folder
it will ask you if you want to overwrite, just hurry and click yes. it should overwrite the files, i did this in about 2 seconds roughly.
whatsapp will start backing up and let it finish to 100%. once done exit out of whatsapp
7) now COMPLETELY uninstall whatsapp (this is to make sure the cache/data is gone and all related files). Once unisntalled then install it again. this should take you to the setup process again. Click yes to everything and when it asks you to restore choose from your google account choose your google account and it should start restoring. that it, now everything should be restored.
dpoverlord said:
Goal is for one Placeholder for Current Up to Date fix for those UNABLE to restore Whastapp to a new phone with Larger File Sizes. Whastapp does not seem to respond and the old options do not work.
So for those on an S22 / Android 12+ I have the up to date current solution after a few days and endless backup and restores and then proceeding to be locked out.
Set Display timer to 10 minutes and do not let your screen go blank.
Follow Exactly: 2 Options one for those media files and wanted to keep the dates and one for those that done care.
Part 1
Backup your Whatsapp folder into a .Rar / Zip File. If you have a phone with An SD card just send this copy to your SD Card. Then plug that SD card into your computer Rar the file.- Ensure when "Rar'ing" you set to Store Creation / Access time
NO SD CARD: Upload to Google Drive (it should keep the dates as what you have.- Download the file to your computer or sync your computer to Google Drive and download as a Rar.
Part 2. ONLY IF DATES ARE WRONG (Otherwise go to Part 3 )
If dates are wrong you can follow my thread here:https://forum.xda-developers.com/t/...le-preserving-the-dates.3423480/post-86587561
- If you backed up your Whatsapp Folder over time you can use https://www.scootersoftware.com/ Beyond Compare to VERY easily transfer the dates from your old to the new so your Whatsapp on your new phone doesnt just change all of the dates to todays.
Part 3. PREPARE TRANSFER
On your new phone Make sure you have the apps:A. RAR LabsB. MiXPlorer or Solid Explorer or any file viewerC. Backup of Whatsapp downloaded
Install Rar
Download Whatsapp
Open 1 time then Force Close Program
Open File Explorer (see Above MIX/Solid, etc)
Part 4 VERIFY Directories Created / Made
android> Media Folder
Created folder Labeled"com.whatsapp"
Sub Folder"WhatsaApp
Part 5. Extract Previous backup into New Folder
Open Rar File of Whatsap that you created
Extract Everything in the folder into:
Internal Storage/Android/media/com.whatsapp/Whatsapp
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...)
Change the date of the backup you want to use to msgstore.db.crypt14 (If the number is different change it to what you have currently)
When done Extracting change main Folder from
com.whatsapp to com.whastappOLD
Create new folder com.whatsapp
Copy all folders inside com.whatsappOLD to new folder
The reason for this is that if you delete or make an error during this process you lose all of the data so were saving you time in case you make an error and have to start gain. I had to do this 4x to get it right
Part 6 Installation
Delete / Remove all Google accounts and Contacts folder
Put new Sim Card into your new phone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
Once Verified Put your phone into Airplane Mode
If next part does not work for immediate backup: When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say NO
When asked to have access to files say YES
You should then see Local Backup found. If your file is LARGE you need to WAIT until it shows the file size (mine took 25 minutes). Just ensure your phone is set to a long display timer
Part 7 BACK UP Restore Options (still in Airplane Mode FYI)
A. If you see a restore button:
When you FINALLY SEE the display size (should be large and have the restore date) of your backup click Restore
Once it begins Disable Airplane Mode
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background). It should say complete / 100% and provide you a button for next
Whatsapp will say Initializing. Give it a few minutes.
If stalled close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
B. If No Restore Button:
If no restore button shows and you have Verfiy by Code (sms/Telephon)
Close App
Re-open app
Turn on Airplane Mode
When asked for Google Drive option to view contacts / folders/ file system (all in one question). Click Yes
When asked SEPARATELY for Contact Permission: Say NO <---- VERY IMPORTANT
you should have no contacts though so it should not ask,
Storage Permission: CLICK YES
If there is no restore option you, You should now see your local backup, press "restore backup" when it SHOWS THE FULL FIlE SIZE NOT BEFORE.
Disable airplane mode and activate Wifi / mobile internet. 9. Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
C. If neither work above for you
Disable airplane mode and activate Wifi / mobile internet.
You will see your local storage behind the popup saying allow google drive.
Wait until it shows the full flile Size
You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button
For some it has been 10-30 times doing this practice, you will luckily hit restore button
When progress bar says 100% it is restored.
You will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored)
When the app is asking to restore from google drive AND YOU HAVE HIT 100%, close the app right away (very important)
Open the app, and the app will ask you to set name, set your name
Initializing may take awhile. If it over 5-10 min ensure that airplane mode is off. Otherwise close app and try again.
If nothing works. Uninstall Whatsapp. Make the folders manually, keep only 1 data base file in the Database directory and transfer the internal structure of com.whatsappOLD into the new directory.
It is important to have NO GOOGLE accounts nor Contact files. You can add these after.
Key thing is to let it Compute the size of the folder. If it cannot compute, it does not work. From there turn on the internet and click retry.
Shout out to Merlin Behling
https://stackoverflow.com/questions/67735037/whatsapp-cannot-detect-local-backup-
and Rahil2009
https://www.reddit.com/r/whatsapp/comments/np2zjp
XDA for those moving pics to a new phone:https://forum.xda-developers.com/t/...erving-the-dates.3423480/page-3#post-86588833
My updated method as of 3-24-2022 has worked on over 30 phones for those that had issues. I will try to respond when I can but I need to stress this works on the latest S22 Ultra. I even spent more time looking at years of whatsap backups and using Beyond Compare 4 was able to get all of my photos and files updated on my new phone. If you have old photos with wrong dates I highly recommend that program
Click to expand...
Click to collapse
Sir, thank you very much. This method works with some shortcuts as I have beeen migrating from Androis 7.1.1 to LineAge 19.1 android 12 on my poor Xperia Z5. I really underestimated the amount of jump from 7.1.1 to 12 and the complications it would bring together. Anyhow, I followed your steps with some small modifications such as I did not make .zip as my old whatsapp folder was already in the same device but at /internal storage/Whatsapp tree. So, I just followed parts 1,3,4,5 and 6 and 7A. Sony camera is still laggy and out of focus , very difficult to signin whatsapp web with QR code.
XeoNoX said:
i found a slightly quicker way, this works assuming that BOTH your databases folders (original and new) have the same .crypt extensions (in my case it was .crypt14)
1) back up your ORIGINAL WhatsApp files from either
\SDCARD\WhatsApp
or
\SDCARD\Android\media\com.whatsapp\WhatsApp
not my fault if you skip this step, you been warned, always make sure to have your backup.
2) install the latest Whatsapp
3)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say YES
When asked to have access to files say YES
go ahead and send anyone a whatsapp message through whatsapp (this step cant be skipped or the db.crypt files wont be created)
4) go to Settings>Chats>ChatBackup
Select your google account
Backup using cellular <Enabled> ( this one is optional, if you are using WiFi you can use Wifi)
Include Video <Enabled>
Backup to Google Drive <Only When I tap Backup>
5 )Now COPY (not move, but COPY) ALL the contents of your original backed up WhatsAPP folder into the following directory
\SDCARD\Android\media\com.whatsapp\WhatsApp
6) this is the tricky part, you are going to have to do this quick. NOTE: I did this using a computer since it was much faster to drag over and copy the files.
With the INTERNET access enabled and working you are QUICKLY going to choose Settings>Chats>ChatBackup>"BACKCUP" as soon as you click backup you need to QUICKLY COPY both the Databases and Backups folder from your original into the \SDCARD\Android\media\com.whatsapp\WhatsApp folder
it will ask you if you want to overwrite, just hurry and click yes. it should overwrite the files, i did this in about 2 seconds roughly.
whatsapp will start backing up and let it finish to 100%. once done exit out of whatsapp
7) now COMPLETELY uninstall whatsapp (this is to make sure the cache/data is gone and all related files). Once unisntalled then install it again. this should take you to the setup process again. Click yes to everything and when it asks you to restore choose from your google account choose your google account and it should start restoring. that it, now everything should be restored.
Click to expand...
Click to collapse
Hi XeoNoX,
May I know your methods work on old phone number or new phone number? Ahh.. I guess it's for a new number.
dpoverlord said:
Goal is for one Placeholder for Current Up to Date fix for those UNABLE to restore Whastapp to a new phone with Larger File Sizes. Whastapp does not seem to respond and the old options do not work.
So for those on an S22 / Android 12+ I have the up to date current solution after a few days and endless backup and restores and then proceeding to be locked out.
Set Display timer to 10 minutes and do not let your screen go blank.
Follow Exactly: 2 Options one for those media files and wanted to keep the dates and one for those that done care.
Part 1
Backup your Whatsapp folder into a .Rar / Zip File. If you have a phone with An SD card just send this copy to your SD Card. Then plug that SD card into your computer Rar the file.- Ensure when "Rar'ing" you set to Store Creation / Access time
NO SD CARD: Upload to Google Drive (it should keep the dates as what you have.- Download the file to your computer or sync your computer to Google Drive and download as a Rar.
Part 2. ONLY IF DATES ARE WRONG (Otherwise go to Part 3 )
If dates are wrong you can follow my thread here:https://forum.xda-developers.com/t/...le-preserving-the-dates.3423480/post-86587561
- If you backed up your Whatsapp Folder over time you can use https://www.scootersoftware.com/ Beyond Compare to VERY easily transfer the dates from your old to the new so your Whatsapp on your new phone doesnt just change all of the dates to todays.
Part 3. PREPARE TRANSFER
On your new phone Make sure you have the apps:A. RAR LabsB. MiXPlorer or Solid Explorer or any file viewerC. Backup of Whatsapp downloaded
Install Rar
Download Whatsapp
Open 1 time then Force Close Program
Open File Explorer (see Above MIX/Solid, etc)
Part 4 VERIFY Directories Created / Made
android> Media Folder
Created folder Labeled"com.whatsapp"
Sub Folder"WhatsaApp
Part 5. Extract Previous backup into New Folder
Open Rar File of Whatsap that you created
Extract Everything in the folder into:
Internal Storage/Android/media/com.whatsapp/Whatsapp
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...)
Change the date of the backup you want to use to msgstore.db.crypt14 (If the number is different change it to what you have currently)
When done Extracting change main Folder from
com.whatsapp to com.whastappOLD
Create new folder com.whatsapp
Copy all folders inside com.whatsappOLD to new folder
The reason for this is that if you delete or make an error during this process you lose all of the data so were saving you time in case you make an error and have to start gain. I had to do this 4x to get it right
Part 6 Installation
Delete / Remove all Google accounts and Contacts folder
Put new Sim Card into your new phone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
Once Verified Put your phone into Airplane Mode
If next part does not work for immediate backup: When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say NO
When asked to have access to files say YES
You should then see Local Backup found. If your file is LARGE you need to WAIT until it shows the file size (mine took 25 minutes). Just ensure your phone is set to a long display timer
Part 7 BACK UP Restore Options (still in Airplane Mode FYI)
A. If you see a restore button:
When you FINALLY SEE the display size (should be large and have the restore date) of your backup click Restore
Once it begins Disable Airplane Mode
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background). It should say complete / 100% and provide you a button for next
Whatsapp will say Initializing. Give it a few minutes.
If stalled close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
B. If No Restore Button:
If no restore button shows and you have Verfiy by Code (sms/Telephon)
Close App
Re-open app
Turn on Airplane Mode
When asked for Google Drive option to view contacts / folders/ file system (all in one question). Click Yes
When asked SEPARATELY for Contact Permission: Say NO <---- VERY IMPORTANT
you should have no contacts though so it should not ask,
Storage Permission: CLICK YES
If there is no restore option you, You should now see your local backup, press "restore backup" when it SHOWS THE FULL FIlE SIZE NOT BEFORE.
Disable airplane mode and activate Wifi / mobile internet. 9. Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
C. If neither work above for you
Disable airplane mode and activate Wifi / mobile internet.
You will see your local storage behind the popup saying allow google drive.
Wait until it shows the full flile Size
You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button
For some it has been 10-30 times doing this practice, you will luckily hit restore button
When progress bar says 100% it is restored.
You will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored)
When the app is asking to restore from google drive AND YOU HAVE HIT 100%, close the app right away (very important)
Open the app, and the app will ask you to set name, set your name
Initializing may take awhile. If it over 5-10 min ensure that airplane mode is off. Otherwise close app and try again.
If nothing works. Uninstall Whatsapp. Make the folders manually, keep only 1 data base file in the Database directory and transfer the internal structure of com.whatsappOLD into the new directory.
It is important to have NO GOOGLE accounts nor Contact files. You can add these after.
Key thing is to let it Compute the size of the folder. If it cannot compute, it does not work. From there turn on the internet and click retry.
Shout out to Merlin Behling
https://stackoverflow.com/questions/67735037/whatsapp-cannot-detect-local-backup-
and Rahil2009
https://www.reddit.com/r/whatsapp/comments/np2zjp
XDA for those moving pics to a new phone:https://forum.xda-developers.com/t/...erving-the-dates.3423480/page-3#post-86588833
My updated method as of 3-24-2022 has worked on over 30 phones for those that had issues. I will try to respond when I can but I need to stress this works on the latest S22 Ultra. I even spent more time looking at years of whatsap backups and using Beyond Compare 4 was able to get all of my photos and files updated on my new phone. If you have old photos with wrong dates I highly recommend that program
Click to expand...
Click to collapse
Thank you very very much, I've been frustrated with How BADLY Whatsapp handling migrating to new s22. As I need those chats for work and I have 4 GB of data (those images and document that I'm to lazy to organize aka delete), so I need to locally restore while Whatsapp give me no choice but restore from Google Drive (zzzzzz).
I specially register to write this thank you messages. That's how much helpful your post is.
As for me to counter DATE being wrong. I use 'My Files' inside old Galaxy phones to compress Whatsapp Folder to 7zip, then copy those to S22 using 'Nearby Shares'. All the DATE is intact after extracting.
dpoverlord said:
Goal is for one Placeholder for Current Up to Date fix for those UNABLE to restore Whastapp to a new phone with Larger File Sizes. Whastapp does not seem to respond and the old options do not work.
So for those on an S22 / Android 12+ I have the up to date current solution after a few days and endless backup and restores and then proceeding to be locked out.
Set Display timer to 10 minutes and do not let your screen go blank.
Follow Exactly: 2 Options one for those media files and wanted to keep the dates and one for those that done care.
Part 1
Backup your Whatsapp folder into a .Rar / Zip File. If you have a phone with An SD card just send this copy to your SD Card. Then plug that SD card into your computer Rar the file.- Ensure when "Rar'ing" you set to Store Creation / Access time
NO SD CARD: Upload to Google Drive (it should keep the dates as what you have.- Download the file to your computer or sync your computer to Google Drive and download as a Rar.
Part 2. ONLY IF DATES ARE WRONG (Otherwise go to Part 3 )
If dates are wrong you can follow my thread here:https://forum.xda-developers.com/t/...le-preserving-the-dates.3423480/post-86587561
- If you backed up your Whatsapp Folder over time you can use https://www.scootersoftware.com/ Beyond Compare to VERY easily transfer the dates from your old to the new so your Whatsapp on your new phone doesnt just change all of the dates to todays.
Part 3. PREPARE TRANSFER
On your new phone Make sure you have the apps:A. RAR LabsB. MiXPlorer or Solid Explorer or any file viewerC. Backup of Whatsapp downloaded
Install Rar
Download Whatsapp
Open 1 time then Force Close Program
Open File Explorer (see Above MIX/Solid, etc)
Part 4 VERIFY Directories Created / Made
android> Media Folder
Created folder Labeled"com.whatsapp"
Sub Folder"WhatsaApp
Part 5. Extract Previous backup into New Folder
Open Rar File of Whatsap that you created
Extract Everything in the folder into:
Internal Storage/Android/media/com.whatsapp/Whatsapp
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...)
Change the date of the backup you want to use to msgstore.db.crypt14 (If the number is different change it to what you have currently)
When done Extracting change main Folder from
com.whatsapp to com.whastappOLD
Create new folder com.whatsapp
Copy all folders inside com.whatsappOLD to new folder
The reason for this is that if you delete or make an error during this process you lose all of the data so were saving you time in case you make an error and have to start gain. I had to do this 4x to get it right
Part 6 Installation
Delete / Remove all Google accounts and Contacts folder
Put new Sim Card into your new phone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
Once Verified Put your phone into Airplane Mode
If next part does not work for immediate backup: When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
If asked for access to files / Google Drive say Yes
When asked to give access to contacts say NO
When asked to have access to files say YES
You should then see Local Backup found. If your file is LARGE you need to WAIT until it shows the file size (mine took 25 minutes). Just ensure your phone is set to a long display timer
Part 7 BACK UP Restore Options (still in Airplane Mode FYI)
A. If you see a restore button:
When you FINALLY SEE the display size (should be large and have the restore date) of your backup click Restore
Once it begins Disable Airplane Mode
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background). It should say complete / 100% and provide you a button for next
Whatsapp will say Initializing. Give it a few minutes.
If stalled close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
B. If No Restore Button:
If no restore button shows and you have Verfiy by Code (sms/Telephon)
Close App
Re-open app
Turn on Airplane Mode
When asked for Google Drive option to view contacts / folders/ file system (all in one question). Click Yes
When asked SEPARATELY for Contact Permission: Say NO <---- VERY IMPORTANT
you should have no contacts though so it should not ask,
Storage Permission: CLICK YES
If there is no restore option you, You should now see your local backup, press "restore backup" when it SHOWS THE FULL FIlE SIZE NOT BEFORE.
Disable airplane mode and activate Wifi / mobile internet. 9. Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
C. If neither work above for you
Disable airplane mode and activate Wifi / mobile internet.
You will see your local storage behind the popup saying allow google drive.
Wait until it shows the full flile Size
You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button
For some it has been 10-30 times doing this practice, you will luckily hit restore button
When progress bar says 100% it is restored.
You will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored)
When the app is asking to restore from google drive AND YOU HAVE HIT 100%, close the app right away (very important)
Open the app, and the app will ask you to set name, set your name
Initializing may take awhile. If it over 5-10 min ensure that airplane mode is off. Otherwise close app and try again.
If nothing works. Uninstall Whatsapp. Make the folders manually, keep only 1 data base file in the Database directory and transfer the internal structure of com.whatsappOLD into the new directory.
It is important to have NO GOOGLE accounts nor Contact files. You can add these after.
Key thing is to let it Compute the size of the folder. If it cannot compute, it does not work. From there turn on the internet and click retry.
Shout out to Merlin Behling
https://stackoverflow.com/questions/67735037/whatsapp-cannot-detect-local-backup-
and Rahil2009
https://www.reddit.com/r/whatsapp/comments/np2zjp
XDA for those moving pics to a new phone:https://forum.xda-developers.com/t/...erving-the-dates.3423480/page-3#post-86588833
My updated method as of 3-24-2022 has worked on over 30 phones for those that had issues. I will try to respond when I can but I need to stress this works on the latest S22 Ultra. I even spent more time looking at years of whatsap backups and using Beyond Compare 4 was able to get all of my photos and files updated on my new phone. If you have old photos with wrong dates I highly recommend that program
Click to expand...
Click to collapse
hi,
i just found this forum and thread.
your post seems helpful.
however, I got stuck on part 6,
"If next part does not work for immediate backup: When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away" ->
what is the button you refer to? in this step, i choose button 3 horizontal line, then wipe it all running application, then open again, it show same message, then I tap back button, then it just ask profile name.
what I missed
thanks in advance

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