Galaxy Note II not detected in Windows 8 - Verizon Samsung Galaxy Note II

If anyone is having the issue I had where Windows 8 wouldn't detect the phone (but would for a few short moments detect it as a disk drive), the fix is almost amusingly simple. You have to be a bit quick on this, but it will solve the problem. When you connect the phone, an alert will pop up in the top right corner of your computer screen asking what to do with Disk F: (may be a different letter), click on that. The first option is to run Verizon bootstrap. Click that and the Verizon software specifically for the phone will install. For some stupid reason, it is setup as an autorun file which of course was eventually disabled by Microsoft.

Is there anywhere to download a copy of that file? When I connect my phone it goes straight to Qualcomm CDMA Technologies MSM with a code 28 error in the device manager.

MRJ88 said:
Is there anywhere to download a copy of that file? When I connect my phone it goes straight to Qualcomm CDMA Technologies MSM with a code 28 error in the device manager.
Click to expand...
Click to collapse
There is now. ^_^
http://www.mediafire.com/?mxn2uelbl8iliok
Hope this fixes the problem! It was the only thing that fixed mine after several days of messing with other drivers and apps.

Windows cannot find C:\Verizon_Android\Bootstrap-Helper.exe error when I try and run it.

Hmm. Same thing just happened to me. Guess it depends on the other files in the folder. I'll have a new link with everything and an explanation of what you need to click in a few minutes (assuming everything goes smoothly).

Sorry about that last one. I'm not much of a software person. I just poke and prod and tinker until I have a eureka moment. This file is considerably larger (24MB) but has everything that was in the folder. And FYI, when you go to run the exe (the same one as last time), it's going to open a pop up window that is a verizon page advertising their backup services. Feel free to close out of it.
http://www.mediafire.com/?x5lvl43fcro8ps5 :fingers-crossed:

Thank you! The program installed and is running properly however it still isn't picking up my phone. Any chance you could do me a huge favor and take a screen shot of your device manager and let me see what the device looks like on your end? I have to be missing something with the drivers, there's no way this phone should be giving me this much trouble.

Everything labelled as Samsung is what showed up.

Well that confirms it. How are you installing your drivers? I have them on my system however I can't get windows to recognize them.

Since it says qualcomm, I must ask which phone you are using. The Note II uses the Exynos processor by ARM, where Qualcomm is usually the Snapdragon family of processors. As far as the drivers themselves, I got them from that installer. I had tried installing standalone drivers but it failed every time.

I'm using the verizon note 2. Whenever I plug it into my computer that pops up.
---------- Post added at 08:04 PM ---------- Previous post was at 08:01 PM ----------
MRJ88 said:
I'm using the verizon note 2. Whenever I plug it into my computer that pops up.
Click to expand...
Click to collapse
I've plugged it in 3 computers, a xp system, a windows 7 system and a windows 8 system all with the same results.

I'm pretty much at a loss on that one. If you haven't tried installing the Qualcomm drivers themselves, you can find them here.
http://www.mediafire.com/?dnd9a6nen45vzuw for 32 bit users
http://www.mediafire.com/?c8plcc9aga6mn1k for 64 bit users
I don't really know if they'll work. I Googled and found them here on XDA.

Yeah verizon was just as confused. I'm beginning to think there's more to the "4g test device" label on my account for this phone then just a technical glitch :/ I guess I'm going to try and figure out a way to swap it out with a new one

Related

Possibly Broken USB Port?

Since Monday morning, I have not been able to sync my phone (was dcd v3.0.4 when it stopped working). I have done much research and have tried many different things in an unsuccessful attempt to solve the issue.
When I plug it in, it begins charging but nothing else happens. No windows new device sound or system tray notification, no driver prompt, no windows activesync activity, nor any activesync activity on the phone (that little arrow icon on the top bar).
I have gotten this problem extremely intermittently previously but have always been able to resolve it with either a soft reset and/or a computer reboot. When that solution attempt failed, I tried moving the usb cable to a different port. I tried four or so different ports with no different results. I tried a different cable. I tried disabling advanced networking, deleting my partnerships (lost my contacts and have not yet been able to re-sync them :/), uninstalling activesync, and cleaning all the activesync files and drivers. I even launched device manager with hidden/non-present devices shown to remove the windows mobile devices (which were oddly not present, although this was after my first activesync uninstall/clean).
After not being able to get anything to respond, I thought it may be something not working properly on my workstation, so I tried similar processes of troubleshooting on my laptop with the same results.
At this point, I figured I had isolated the problem to the device, hopefully being just a software issue and not a hardware issue. At the time, I was still running rom dcd v3.0.4 with radio 3.35. I decided to flash to the newest versions in a hopeful attempt to restore my device's functionality. After flashing radio 3.39 and cooking and flashing a dcd v3.1.2 rom, I tried again with no different results.
Finally, I decided to connect it in bootloader mode, just to see what would happen (what is normal behavior for this anyway? does it get detected and drivers installed correctly?). It was detected as a usb device by my workstation but could not install drivers for it.
Needless to say, I have become rather frustrated with my device this week. I am not sure what the problem is exactly, nor what I could possibly do to fix it. I am on the verge of flashing a stock rom and *gasp* going to the Sprint store for support. Perhaps I finally dropped or shocked it one too many times this past weekend, and it does indeed have a physical issue...
Does anyone have any suggestions/ideas/thoughts? I would be very greatful for any input.
Thank you!
See this thread and see if anything in there fixes your problem.
http://forum.xda-developers.com/showthread.php?t=393918
I have been following that thread in hopes that something may prove helpful and have tried everything suggested, including attempting to clean the port (what would be best for this? anything more than just blowing into it?), trying the two Y adapters I have (emu -> emu / mini-usb & emu -> mini-usb / 2.5" stereo), running that batch script and working with the device manager (those devices were not present), and disabling advanced network functionality, all with no results.
VerusMaya said:
running that batch script and working with the device manager (those devices were not present),
Click to expand...
Click to collapse
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Keystone said:
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Click to expand...
Click to collapse
I also thought it quite strange that I did not see those devices at all at when I displayed hidden/non-present devices in the device manager. I definitely have sync'd on this machine many times, I typically leave it plugged in throughout the day here at work. My machine is part of a corporate domain but I do not see how anything pertaining to that would affect my devices. On my laptop (used to sync here), the devices were present in the device manager, but even after uninstalling them the phone would not be detected when I plugged it in.
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Also, nothing happens when I plug the device in, not even the standard device connected notification sound. Nothing changes in the device manager, nothing is found when I rescan hardware, I even uninstalled all the usb root hub devices and rescanned for them, hoping a complete usb subsystem driver reinstall may help detect something.
I even downloaded and ran two usb tools, one free usbdeview (http://www.nirsoft.net/utils/usb_devices_view.html) which displayed and monitored all usb devices (present and non-) and drivers and a trial of a usbtrace (http://www.sysnucleus.com/) which was a usb protocol traffic capture and analysis program. I experimented with (un)plugging the phone multiple times in multiple ports with two different cables while running these programs, attempting to find something useful. Absolutely nothing at all happened in either program, which makes me believe it is something either on the phone software or hardware.
I have a feeling I may require a device swap :/
VerusMaya said:
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Click to expand...
Click to collapse
Yeah, activesync then... I dunno, I'm at a loss.
Yeah me too, looks like I am going to have to flash the latest stock Sprint rom and take it in hopefully they can do something for me.
Went to sprint, it was a bad port after all, they gave me a brand new device.
VerusMaya said:
Went to sprint, it was a bad port after all, they gave me a brand new device.
Click to expand...
Click to collapse
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
SptMogul said:
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
Click to expand...
Click to collapse
Well I suppose I am not sure it was brand new, but it had the screen protector and the plastic stickers still on it (next to keyboard when you slide it out). I also received an additional 512MB SD card that comes with it.
Did you flash back to a sprint rom via sd card?
arcanecho said:
Did you flash back to a sprint rom via sd card?
Click to expand...
Click to collapse
Yes, I extracted the two NBH files from the latest (3.35 I believe) stock Sprint rom installer and first flashed the smaller image (bootloader/radio I think it was), and then the larger image (os) before I took it in.
The rep I dealt with at first was somewhat of a technical idiot and only served to confuse/delay matters but after I returned, I spoke to someone else and gave them permission to hard-reset, as well as mentioned I had done this multiple times as well as tried multiple computers and multiple cables, just to help them narrow down the possible source of the problem (as well as to block possible common excuses). After waiting around for half an hour or so in-store, a technician brought me a new phone and told me the port was physically bad.
All-in-all, I was quite pleased with Sprint's service and my free swap for an issueless and scratchless new device. I was afraid it was not going to be quite so easy, requiring more time and/or an insurance replacement fee. Not to mention the free 512mb sd card.
I had a similar problem, I was un able to connect to active sync but was able to charge. Everytime I would try to connect to active sync I got the "device is not recognized" error. Then someone on here suggested perhaps my USB port was messed up, sure enough I looked in the port and noticed one of the gold pins was flipped up slightly higher then the rest. My friend took a needle and adjusted the pin and it was good as new. Somehow I had lifted one of the pins.
Anyways IMHO it's good to look in there and just check if your having problems connecting, it saved me a trip to a technician and having to wait or go through reprogramming everything.

No rooting with Windows 8!

Dammit Dammit Dammit! lol I have had the Dev preview on another SSD since the day it launched, and guess what happens? My Win7 Ultimate SSD crashed, so I feel all high and mighty I start diving into Win8 for real instead of just playing around and BAM Moto Drivers don't work with Win8 yet because they "Don't recognize the OS". My computer basically told me to get ****ed and that I can't root my brothers phone. I refuse to go back to Win7, guess I will go play on someone else computer!
Just thought I would give you guys a heads up, in case you wanted to migrate onto the Dev Preview or an Alpha/Beta. This is where it stands right now.
Windows 8 Dev Preview has Windows 7 compatibility mode... Right click the installer and set them to install that way. Let us know if that works....
Nope, I had tried that already.
Damn.... That's a pretty crappy bro... I tried it out on a spare HDD I had for a few days and the whole Metro interface being designed for a touch screen device just got cumbersome and I only tried installing some basic stuff like office, chrome, skype, and other things like that....
Most software works(even processor intensive CAD/Revit, Adobe CS5 products), and I rarely even see the Metro UI, I don't use it for anything. I just have my desktop extended across both screens.
True... I have an old dell lappy I might throw it on there and play with it some more.... Maybe that will make it heat up less....
I had to revert back to Windows 7 (no big deal) because I had trouble SBFing in Windows 8.
Meticode said:
I had to revert back to Windows 7 (no big deal) because I had trouble SBFing in Windows 8.
Click to expand...
Click to collapse
Yea, for the same reason, lol. I am not too worried though. I am upgrading to the ReZound on Monday. But, I thought I would post this. I am sure there is someone smart enough to adapt the drivers, or knows another way we are not thinking of.
Could probably always partion the drive and have 7 or xp on another partition...
Hopefully this will be fixed when they decide to release Windows 8.
motcher41 said:
Could probably always partion the drive and have 7 or xp on another partition...
Click to expand...
Click to collapse
I have 4 500GB HDD's 1 1TB HDD and 2 256GB SSD's. I have plenty of space for Win7, but after being on Windows 8 there is no going back. Not to mention I don't want to set up an entire system just to root a phone I will only have for 3 more days
I was thinking about trying that other root method because it doesn't say anything about drivers, although, that might just be an obvious given. We will see, and I will let you guys know probably tomorrow. I am a Veteran, got things to do today that don't involve sitting in front of a computer lol.
BTW, Happy Veteran's Day to my fellow Brothers-in-Arms and Veterans alike! RLTW!
No Bueno...
I found elsewhere on the net a solution to windows 8 problem...
Extract the usb drivers from the motorola's driver MSI using Uniextract to a easy to find folder, then go into device manager and find the 'unknown usb device' and manually update drivers by pointing to the drivers you just extracted. Hope all that makes sense....
I should note that while this method has gotten me farther than I had previously, and allowed RSDlite to work SBF'ing my phone back to stock, but it seems ADB doesn't want to play nicely with windows 8. I've tried windows compatability mode, run as admin. no luck so far.
I don't have much of a clue of what I'm talking about but maybe its worth a shot...what if you ran a virtual of 7 inside of 8? Would you be able to use the drivers that way?
Sorry if I woke an older thread. Just curious..
We condemn you to xda hell
Sent from my MB870 using xda app-developers app

[Q] Samsung Admire won't show up on My Computer

I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
ambiate said:
Are you pulling down the status bar (at the top of the phone), and selecting 'Enable USB Storage'? Most android phones can connect to the computer and be seen by the device manager, but until the phone is told "OK, communicate with the computer", it will not actually let the computer access the file system.
Click to expand...
Click to collapse
Oh yah, I forgot to mention it doesn't show up either way, whether that's enabled or not.
I guess I'll take it into the MetroPCS store and see if they have any ideas on what's up. I need to take it there anyway to find out why my reception is so constantly horrid. Worst reception of any phone company I've ever been with, and I've been with a few.
salihe66 said:
I recently picked up a Samsung Admire. It has Gingerbread 2.3.4, and my computer's running Vista 64. When I first got, it showed up on My Computer, but then it randomly stopped. I've tried everything I can think of to no avail. I've swapped USB ports, tried uninstalling and reinstalling the drivers, tried getting drivers directly from Samsung's website, tried debugging mode, tried going into Device Manager to find it there (where it does show up under Disk Drives and says it's working properly, but I can't do anything with it from there), etc, and still nothing. I've looked a several posts on here about it, too (which is where I got the uninstall/reinstall idea), but no luck (I'll admit I didn't understand some of what was said, as well...I'm not a phone guy, really). It's a brand new cord, too, in case someone mentions that.
It would be nice to be able to put stuff on it, so if anyone has any ideas, I'd certainly appreciate it.
Click to expand...
Click to collapse
Hi, i had the same problem with my admire but i have just recently found newly released drivers for the samsung from their website and now i have no issues with it anymore, you have to download the drivers for the samsung indulge YES THE INDULGE and it will operate perfectly..

[Q] Wont connect to PC through USB

Okay so my Sprint HTC One Max will not connect to my PC - Windows 7 x64. It will however charge while connected but it never prompts that its "installing drivers" when connected. The USB notifications never appear in the notifications bar on my HTC. I've downloaded the latest HTC Sync, uninstalled, re installed, several times. I have enabled and disabled USB debugging several times. Restarted PC and phone several times. The phone is not rooted. Fastboot is not enabled on the phone. My LG G2 connects through MTP with no problems. I've tried all USB ports on my PC.
I'm not sure what else to do. Please help!
jarared said:
Okay so my Sprint HTC One Max will not connect to my PC - Windows 7 x64. It will however charge while connected but it never prompts that its "installing drivers" when connected. The USB notifications never appear in the notifications bar on my HTC. I've downloaded the latest HTC Sync, uninstalled, re installed, several times. I have enabled and disabled USB debugging several times. Restarted PC and phone several times. The phone is not rooted. Fastboot is not enabled on the phone. My LG G2 connects through MTP with no problems. I've tried all USB ports on my PC.
I'm not sure what else to do. Please help!
Click to expand...
Click to collapse
You need to install HTC Drivers for Win7 64 prior to plugging in your phone. A quick google search landed me this:
HTC Driver Installer x86 and x64 - Filename: HTCDriver 4.1.0.001.exe Size: 14.81 MB (15528968 bytes).
It shouldn't be too difficult for you to hunt this file down yourself. It is probably a good idea to make sure HTCSync is completely uninstalled from your machine. Once you've installed the driver exe, plug in your phone and wait for it to appear in device manager (I kept device manager open through the entire process). At this point you should see debugging messages on your phone.
I'm not sure what your ultimate goal is but after a handful of headaches, I was able to use the win7 64 machine that I had at my disposal to successfully run the rumrunner tool and ultimately achieve S-Off! Good Luck!
neodiver said:
You need to install HTC Drivers for Win7 64 prior to plugging in your phone. A quick google search landed me this:
HTC Driver Installer x86 and x64 - Filename: HTCDriver 4.1.0.001.exe Size: 14.81 MB (15528968 bytes).
It shouldn't be too difficult for you to hunt this file down yourself. It is probably a good idea to make sure HTCSync is completely uninstalled from your machine. Once you've installed the driver exe, plug in your phone and wait for it to appear in device manager (I kept device manager open through the entire process). At this point you should see debugging messages on your phone.
I'm not sure what your ultimate goal is but after a handful of headaches, I was able to use the win7 64 machine that I had at my disposal to successfully run the rumrunner tool and ultimately achieve S-Off! Good Luck!
Click to expand...
Click to collapse
Still no luck. I completely removed HTC Sync and anything HTC related. Installed the HTC Driver Installer 4.1.0.001.exe and connected my phone but still nothing happens.
jarared said:
Still no luck. I completely removed HTC Sync and anything HTC related. Installed the HTC Driver Installer 4.1.0.001.exe and connected my phone but still nothing happens.
Click to expand...
Click to collapse
Did the HTC drivers install correctly?
Driver or not, SOMETHING should happen when you plug your phone into your pc like new hardware notification. Is anything reflected in device manager when you're plugged in? Successful attachment you should see HTC, or HTC phone, or Android phone, or a yellow exclamation point saying no driver or driver incorrectly installed.
Most definitely a Windows issue. Windows PCs are a PITA. No driver headaches with Mac or Linux. Have another machine around you can try it out on?
neodiver said:
Did the HTC drivers install correctly?
Driver or not, SOMETHING should happen when you plug your phone into your pc like new hardware notification. Is anything reflected in device manager when you're plugged in? Successful attachment you should see HTC, or HTC phone, or Android phone, or a yellow exclamation point saying no driver or driver incorrectly installed.
Most definitely a Windows issue. Windows PCs are a PITA. No driver headaches with Mac or Linux. Have another machine around you can try it out on?
Click to expand...
Click to collapse
Yes they installed correctly. I'm not seeing anything appear in the device manager. I also tried it on my wife desktop and I get the same result. I've tried 4 different USB cables that I have laying around the house.
I'm starting to believe it might just be something wrong with this particular phone.
jarared said:
Yes they installed correctly. I'm not seeing anything appear in the device manager. I also tried it on my wife desktop and I get the same result. I've tried 4 different USB cables that I have laying around the house.
I'm starting to believe it might just be something wrong with this particular phone.
Click to expand...
Click to collapse
It's seeming like you may have a bit of tinkering around to do. You DO have USB debugging enabled while you're trying to connect right?
Troubleshooting Windows drivers is a pain. Check out this post I stumbled over, may help you out:
http://forum.xda-developers.com/showthread.php?t=2217396
Here's a couple links to newer versions of HTC Drivers in case you want to try them:
https://www.dropbox.com/s/98sp7bkrckwu32k/HTC Driver 4.0.1.002.exe
http://www.mediafire.com/download/eqrqb44r3ot18g1/HTCDriver_4.2.0.001.exe
neodiver said:
It's seeming like you may have a bit of tinkering around to do. You DO have USB debugging enabled while you're trying to connect right?
Troubleshooting Windows drivers is a pain. Check out this post I stumbled over, may help you out:
http://forum.xda-developers.com/showthread.php?t=2217396
Here's a couple links to newer versions of HTC Drivers in case you want to try them:
https://www.dropbox.com/s/98sp7bkrckwu32k/HTC Driver 4.0.1.002.exe
http://www.mediafire.com/download/eqrqb44r3ot18g1/HTCDriver_4.2.0.001.exe
Click to expand...
Click to collapse
Yeah I came across that page as well. I've tried with Debuf off and on.
I came across this page where he seems to be having the same problem, only thing is my device is stock, not rooted, no roms, or backups.
http://forum.xda-developers.com/showthread.php?t=2541464
Anyway I can work off of that?
The only thing I've done to my phone that could of possibly affected it was when I attempted a bootloader unlock from HTCDev.com.
I followed the steps up to step 5 and entered "fastboot oem get_identifier_token" into the cmd and got the message "waiting for device.." which is when I discovered my phone wasnt connecting though USB.
When connected the USB in fastboot it says "FASTBOOT AC" instead of USB
Not sure if something could of happened in between that.
I was having issues with htc drivers today and finally found the right drivers after countless install/remove attempts,im running xp and it is a pita hope you find the right ones!!
Sent from my HTC6435LVW using Tapatalk
jwhood said:
I was having issues with htc drivers today and finally found the right drivers after countless install/remove attempts,im running xp and it is a pita hope you find the right ones!!
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
You mean this?
http://forum.xda-developers.com/showthread.php?p=49045175
Sorry OP not having issues with win7 so no thoughts on what it could be.
ibhave uk version and when i plug my phone to pc, it shows my one max and it also shows a cd drive and when i open it, it automatically installs drivers and htc sync. seems my one max has drivers and htc sync build in.
japodude said:
ibhave uk version and when i plug my phone to pc, it shows my one max and it also shows a cd drive and when i open it, it automatically installs drivers and htc sync. seems my one max has drivers and htc sync build in.
Click to expand...
Click to collapse
Yes, the One Max comes with HTCSync and necessary drivers. In a perfect world everything would install the first time you plug in your phone and all would be hunky dory. However... well we all know the reality of this game.
neodiver said:
Yes, the One Max comes with HTCSync and necessary drivers. In a perfect world everything would install the first time you plug in your phone and all would be hunky dory. However... well we all know the reality of this game.
Click to expand...
Click to collapse
Well today the phone shut off and will not turn back on. Plugging it into the wall charger does absolutely nothing so I finally decided to call HTC and just let them handle it. +thanks for the help neodiver
jarared said:
Well today the phone shut off and will not turn back on. Plugging it into the wall charger does absolutely nothing so I finally decided to call HTC and just let them handle it. +thanks for the help neodiver
Click to expand...
Click to collapse
Jiggity Janx said:
Hold both volume buttons with power button until back and home buttons lights flash. It will restart after that. Happened to me a few times.
Click to expand...
Click to collapse
..
jarared said:
Well today the phone shut off and will not turn back on. Plugging it into the wall charger does absolutely nothing so I finally decided to call HTC and just let them handle it. +thanks for the help neodiver
Click to expand...
Click to collapse
Anytime. You're probably better off calling early in the game before you're eyeballs deep. They can't break your balls for mucking around in your One Max's innards. Hopefully they'll swap you out and you can start over fresh!
Good Luck!
Jiggity Janx said:
..
Click to expand...
Click to collapse
Tried that. Tried both volume buttons, up, down, and all around lol.
HTC also told me to try holding the volume down then power for about 5 secs, then continue to only hold the volume button. Didn't work either.
Kinda crazy... has to be a mobo issue or something because the phone was still flawless.

cant get newly installed windows 10 to see *any* of my devices properly

help? I recently had a hard drive issue, so i got a new hard drive and did a fresh windows 10 install. All seems to be working fine now, except I can NOT get windows to see my phones - captivate glide, s5 neo, or galaxy s7 all samsung - at all!!! The notifications say samsung_android is connected, but i cant access the files or folders at all, "my computer" brings up zilch as far as even recognizing the device fully, let alone files and folders. i dont remember having this issue before, so some update must have buggered something up somewhere along the line
more and more as the years go by, I crave windows 7. too bad support is ending in 3 months...
can anyone offer any help? Ive got drivers, though those were hard to find and didnt auto install so maybe not the *right* drivers. ive tried each version of connection several times (ptp, mtp) no dice on either. this is so irritating. Ive been literally having to remove my SD card and plug it in directly, and bluetooth between my devices to transfer anything which takes *way* longer on top of having to sit right there and click "allow for another 300 seconds" every so often.... why in the world would windows 10 restrict things SO much??
it wants you to connect your phone directly to your OS with a phone number and having to add an app to your phone. uhhhh, no thanks!!! How can i get the good old fashioned way back? I hadnt updated yet with my old hard drive, and now that this is a new install i cant go back. this is so frustrating. I just want access to my GD pictures without having to dismantle my devices.... and yes its a legit samsung cable and plugged directly in and all of that basic BS. this exact setup with this exact cable worked before. so wtf has changed with this august update (i delayed several times) to make things so unbearably complicated?
please help a frustrated user out!
No one else is having this issue?
Sent from my [device_name] using XDA-Developers Legacy app

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