[Q] Touchscreen wakeup issue - Streak 5 Q&A, Help & Troubleshooting

Hi everybody,
Recently I've been encountering a problem where my streak won't respond to any touches after I open the screen. Pressing the power button and waking the phone up again does not solve the problem. I've read about the static issue, but unfortunately it doesn't seem to be the case here as the problem still occurs even when my streak isn't in my pocket.
Oddly enough, rebooting the phone solves the issue temporarily. The touchscreen will work perfectly until I turn the screen off again, but when I turn the screen back on, the phone doesn't seem to register any touches. The phone itself works fine as it still receives notifications even when the touchscreen is unresponsive.
Is this a hardware or a software issue?
I'm currently on DSC 2.2 and baseband 366. I'm going to try a factory reset right now to see if any will improve.
Thanks!
Edit: did a factory reset, problem is still occurring

I have the same problem, does anyone know how to fix this? thanks
Sent from my Dell Streak using xda app-developers app

Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.

Loco007 said:
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Click to expand...
Click to collapse
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...

I noticed that some bags for DS5 produce static electricity, such as the original Dell Bag (Futon bag - ?)
The Leather Bag (with red fissure) does not produce static electricity even when having the DS5 in trousers.

jlin5647 said:
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
Click to expand...
Click to collapse
I had this problem once, pried and screwed the Streak open, checked connection ribbons, and cleaned it with (a little bit) electric contact spray. This has saved my irresponsive power button as well! Success:good:

Related

touch screen stops responding after device wake up Help

hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks
hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup
Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App
I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.
i have same problem with my htc hd2
it is so annoying. i will send to repair service too..
hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.
Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.

[Q] Spastic touch screen

My touchscreen has been doing some weird things for a while now. First of all it just stops responding altogether and a temporary fix is locking and unlocking the phone. The second issue is the screen taking a mind of its own and pressing itself to which I can only watch and hope that it stops. I thought these two problems were software related but I've flashed a few roms and kernels and have factory reset the phone too, yet they still exist. So does anyone have any solutions or has had similar problems? The annoying thing is that the issues happen on and off so there's no solid way of showing it to my carrier so they can give me a replacement phone.
I had the same issue, only while charging my phone. Seems like another bug or something
Sent from my LG-P500 using XDA App
c3vzn said:
My touchscreen has been doing some weird things for a while now. First of all it just stops responding altogether and a temporary fix is locking and unlocking the phone. The second issue is the screen taking a mind of its own and pressing itself to which I can only watch and hope that it stops. I thought these two problems were software related but I've flashed a few roms and kernels and have factory reset the phone too, yet they still exist. So does anyone have any solutions or has had similar problems? The annoying thing is that the issues happen on and off so there's no solid way of showing it to my carrier so they can give me a replacement phone.
Click to expand...
Click to collapse
try wiping the phone's surface with very slightly damp cloth, it could be the dust & water causing all sorts of problems. make sure its clean. If it continues, contact the LG service. they MUST fix that kind of error. but get rid of your root
It's a hardware problem (touch screen)
I had exactly the same problem. I've sent the phone in for repair and had the touch screen replaced. Now everything is working fine.

[Q] Oh my poor Aria! (Screen Replacement issues. A little help please?)

Well I did it... Broke the screen a couple of weekends ago. Ordered and received a new one. (No problem and not too bad price-wise) Then I ordered the correct screwdriver. That came in yesterday and I followed a couple of tutorials online to take the thing apart. Not too bad despite the teeny-tiny parts. I got it back together and lo-it worked! Actually it took a couple of tries and I reflashed it but then it booted right up. All the apps seemed responsive and life was good once again...
Until I tried to make a call. Then the screen went dark and it appeared that the phone froze up. Called myself from the house phone and discovered that the Aria was dialing, connecting, and sending voice but that I couldn't hear anything on the Aria.
Disassembled, re-set the earpiece, reassembled, called myself again, and I could hear. The screen came on and stayed on, but the touchscreen would not function.
Disassembled, checked all the connections, and reassembled again. The phone appears to work correctly in all aspects until I try to make or receive calls. At that point the screen shuts down and the only way to disconnect a call (or get the screen back) is to pull the battery and reboot.
I tried reflashing the ROM and that didn't work. I'm afraid the transceiver is shorting the screen out somehow but have reached the limits of my expertise.
Any suggestions?
Thanks,
Jerry
I have never had to replace my digitizer so only speaking from what i have read but it sounds like the very small rubber piece that covers the proximity sensor. I have read that if missing or not placed correctly people have had the same problem as you. Just my thoughts
I've replaced my digitizer and I have had the exact same problem. E.Cardo is correct, it is the small rubber piece on the proximity sensor not positioned correctly or not present at all.
Thanks to both of you. The proximity sensor is supposed to be right behind the ATT logo, correct?
I can't wait to get home and try this. I really don't like the backup Cliq Xt... I'll post once I've messed with it.
gdgeorge said:
The proximity sensor is supposed to be right behind the ATT logo, correct?
Click to expand...
Click to collapse
It's hard to see them exactly so I took a picture to show exactly where they are:
http://imgur.com/a/36h8t#ayQhv
It's actually just above the & in the at&t logo, although if you have a replacement digitizer, it might not have the at&t logo on it. If you have trouble seeing it, try looking at it in the sunlight.
To add to what drumist said there as small black rubber piece that goes around the proximity sensor that prevents light seepage and allot of people discard it by mistake when disassembling the phone.
Sent From Deep Within The Rabbit-Hole
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
javierarenas said:
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
Click to expand...
Click to collapse
The screen or digitizer are hardware they should have nothing to do with the rom. The op only tried flashing the phone to illuminate it is a possible source of the problem. It sounds like you did not install the new screen or digitizer correctly you may need to disassemble and make sure everything is connected correctly and securely. Flashing your phone will most likely not correct your problem.
Sent From Deep Within The Rabbit-Hole
Maybe, just maybe, there are new drivers for the touchscreen included in the rom. I am using cyanogen 7.0.3 without problems, and it works nice with the old screen.
Or the new screen is defective.
I am pretty sure I installed correctly the new screen. Of course the old one is working fine right now.
I requested a new screen so I will wait...
Thanks again.

[Q] Another Digitizer Thread or Maybe Different One

Hi, I have a quick question.
My digitizer starts failing. I know in the end it should fails cause most of them need to be replaced but maybe my problem is different.
Most of digitizers are stop working at all or only some parts of it. My digitizer is working fine but ONLY after turning on screen sometimes it's working like using it with wet fingers - it's crazy pointing everything without my control. After turn off and on screen it's working fine until next turning on.
I'm wondering can it be software problem?? I had similar problem in Defy+, leds under hardware keys stop lighting and before sending it on warranty I wiped it and now all working fine.
It's no problem for me to replace digitizer or wipe system but it would be good to know that it can be software problem before buying new digitizer.
Maybe you need to apply the raindrop fix. Been discussed already.
First, thaks for understanding what I mean. (Very poor english)
Second, this is exactly what I ment. I just copied tounchpad.cfg from http://forum.xda-developers.com/showthread.php?t=1467696 and all looks fine now. No mess up on multitouch. I hope it will stop messed up touch while turning on screen, need to test it for a while cause this issue isn't appears on each turning on but ocassionaly.
Anyway thanks for fix. You saved my time (3 hours on wiping and bulding new system) and money on new digitizer.
One more thing. I'm using this phone from few months and everything was ok. The problem appears few weeks ago. So if it is bug in rom it should appears just after I bought it, not after few months. Or maybe it's not factory bug but just error in touchpad.cfg??
Sorry for post under post but I have few more informations.
After testing few days raindrop fix the problem still exist. Fix helped but not fixed problem. Still after turning on screen touch is acting crazy but after first touch it stops and before applying fix it stops only after turning off screen and turning it on.
I reflashed full sbf stock Gingerbread, full wipe including internal memory and still the same problem.
Strange thing I observed is the problem appear only when WiFi is on and it's searching or trying to connect. When WiFi is off or it's connected to router the problem never appears and when I turn on screen and after that turn on WiFi everything is ok. Only when I'm turning screen with WiFi on screen touch acting like crazy.
Is there any chance to fix it or should I buy new digitizer??
Ok, I changed digitizer on warranty and now everything is okay. Funny thing is that I have unlocked bootloader and they changed my digitizer without any problems. Less funny is that they broke both sensors changing it and I had to send My Atrix to Motorola once more after two days to change flex. But now I hope it should be working fine.
So after all it had to be popular hardware problem.
Thred can be closed.
Sent from Motorola Atrix

Unresponsive touch screen

Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
ptaq1234 said:
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
Click to expand...
Click to collapse
I have a similar problem after replacing touch screen. I have found the source of the issue, it could be similar to yours.
My touch screen at the bottom was glued to the LCD in a short line and the adhesive was probably touching part of the LCD cable that goes underneath. I used a hair drier to warm it up and lift off the touch screen. That way there is no bad interaction between the touch screen and the LCD. Haven't had this problem since but my touch screen is unfortunately a bit lose this way. Even now, whenever I push the navigation part of the touch screen too hard, the problem comes back. I will need something to isolate the bottom part of the touch screen from touching the LCD. I will keep you updated if I find a final solution. In the meantime, it could be worth trying it on your phone too.
I think I will just get S-OFF, revert my phone to stock and give it back for warranty repair Anyone of you guys did this? Did 7 vibrations at boot void your warranty?
I'm thinking about warranty repair, cause my bro has the same phone, but full stock, not even rooted. And he got simmilar problem to me, but with less intensivity (it just comes and goes once in a while). Also recently I got this phantom touch problem (after enabling show touch in options I saw my phone is detecting some touches in specific areas) So I think warranty will be the only option :/

Categories

Resources