Touchscreen not Responding on Lockscreen - Atrix 4G Q&A, Help & Troubleshooting

Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
Currently I cant unlock it at all, not even removing battery or anything.
The phone its used, I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.

Bump...
Just to add... tried hard reset and didnt worked =/
¿Any sugestion? ¿Should I try an screen change?
Thanks.

BlazeHN said:
Hello friends.
I just got my Motorolla Atrix 4G and im not abble to unlock it on the unlock screen, the touch just dont works at all there, even the capacitive buttons below not responding. The first day I managed to unlock it somehow after removing the battery, after that the unlock screen was working fine even when I lock the phone so I tough the problem was over and stated to install some basic apps. Like 2 days later the problem was back and now not even removing battery was working, sometimes I get to unlock it but now thats less and less posible. I read that installing an optional unlock screen could do the trick so I installed "Widget Locker" and worked some hours, then the same thing even the Widget Locker unlock screen dosnt respond. Its weird because once I manage to unlock it the touch works perfectly at all so that makes me think its a software/system problem.
The phone its used, I dont have access to warranty or anything =/ I was thinking to bring it to a tech center on here and try root and installing a custom rom?
Thanks in advance for your help guys.
Click to expand...
Click to collapse
Does the problem occur when you move the phone into a vertical position (moving the lock screen)?
Try turning the screen off/on by using the power button (but don't turn the phone off) ... does this help?
When you installed a custom rom did you do a full system wipe? (goto 'mounts/storage' and format pre-install, data, system, osh, cache) before
installing rom.

Hello barry, thanks for the answer.
Yes, the problem occours in both horizontal and vertical positions.
If I press the power button the power off dialog appears on screen and im unable to touch the options, holding the power button dont turn the phone off so im forced to remove the battery to turn it off.
I havent installed a custom rom yet. Thats the next step ill be covering. I toke the phone to a tech center place and asked them to install a custom rom (since I cant persoanlly do the root and flash rom proces) They just told me that it didnt fixed it, but when i turn it on i saw the same Moto Blur interface wich make me think they didnt changed the rom at all...
Sadly when puting a SIM and starting the phone the Motorolla interface screen appeared, but... touch wasnt working there neither wich now starts to make me think it is a hardware problem after all... Im not sure anymore and dont know what to do now
Sorry for the long answer and the bad english.

sounds like your digitizer might need replaced, based off of what I read. just out of curiousity, what android version is it?

Stock Android Gingerbread 2.3 with Moto Blur UI
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?

BlazeHN said:
Digitizer? Not Screen then?
EDIT: Ohh nvm, Digitizer = Touchscreen right?
Click to expand...
Click to collapse
Yes. Don't confuse the two, the screen has nothing to do with the digitizer, other than one being on top of the other physically.

Related

[Q] Slide to unlock problem!!

hope anyone knows the answer!!
my phone (TMOUSA) is not unlocking after it goes on standby.
i had try 3 different ROMs and it still doing the same, task 29 on every flash,
one of them the 3.14 TMOUS stock ROM tried 2.15 and 2.14 radios and nothing
if i do a soft reset it will boot up ok and i can play with the phone an do calls and all but when it goes on standby and and try to unlock (seeing the actual unlock screen and slider) it do nothing, like the screen isn't working or unresponsive to touch
*battery pins ok
*powered phone without sim and without storage card but still doing the same thing
any ideas???
The same problem .. over and over with no solution :
http://forum.xda-developers.com/showthread.php?t=830562&highlight=Screen+Unresponsive
And
http://forum.xda-developers.com/showthread.php?t=822777&highlight=Screen+Unresponsive
kawazaki said:
The same problem .. over and over with no solution :
http://forum.xda-developers.com/showthread.php?t=830562&highlight=Screen+Unresponsive
And
http://forum.xda-developers.com/showthread.php?t=822777&highlight=Screen+Unresponsive
Click to expand...
Click to collapse
the firs link is the only one with the same problems im having, touch screen works but not after it goes on standby or if the phone go on standby by it self and i press any other bottom (not the end bottom) it will still works
everyone thinks is a hardware thing but how is the touch screen actually working for me? not like second link where the touch don't work at all
mine works but if i press the end key to make it go standby and press it again it become unresponsive, but if it goes to stand by by itself and i press any other key it will still works
well.... i guess we'll never know
probably my hd2 will go to the broken i might use it to fix any other thing drawer
Aaah.. FML
I just woke up, and ive got the same problem...
Can some1 help me where i can find the stock rom for vodaphone??
im gonna bring it back

[Q] lg optimus one home/airplane/silent/lock functions gone

Hello I dont know if this question respects only the LG O1 but I am gonna start from here.
I had my phone on my desk and suddenly I found out that
the lock screen is gone (when I press the lock button the screen just turns off)
the home button was not working - responding alone
the airplane and silent mode were gone only power off selection existed when I had the lock button pressed
and all my calls were automatically reset.
I tried to reboot and remove the buttery and/or SIM but no luck. I dont want to factory reset at all is there anything I can do throw the ADB shell. Any place were I can look at
I am experiencing the exact same problem since late last night. In addition the Home button and Search button do not work (when pressed they illuminate the screen - since there is no lock anymore) however do not carry the intended function (of returning to home menu or searching).
Can someone please help! I have already sent 2 random (and one embarrassing ) SMS to people on my contact list.
I know one easy way so READ CAREFULLY
1: find and install "Power Control Plus" widget from market.
2: Add Lock on/off widget to background and disable.
It's that easy
So this is just for the lock I will see something about other stuff u said.
Thanks ljubisa_sk
Unfortunately the widget does not lock the screen - actually it has no effect nether this, nor other 'screen locker' apps in the market
My phone is branded and locked to Three Ireland (H3G).
Does anyone know whether there was some sort of OTA update rolled out automatically or something similar?
I know this is old and the issue still remains.
However, what I have seen now is that when I put the phone on airplane mode, the screen lock appears and I can slide to unlock.
As soon as the airplane mode is off, I get back to the same symptoms.
Can anyone help please??? I am really getting annoyed with my phone.
Flash a custom rom ?
ccdreadcc said:
Flash a custom rom ?
Click to expand...
Click to collapse
but the phone is 2 months old only - I'd rather not void the warranty.
I was hoping for a solution here as I'm not in Ireland anymore to send it to the Three store.
Better void warranty, lg os is the most crappy thing I've experienced.after first inversion of void Rom I was stunned by it's speed and with the touchscreen fix you will experience new powers of this cheap phone.I've voided my warranty in the first month . Good luck.
Sent from my LG-P500 using XDA!

Problem with open optimus ROM

OK, so I successfully installed the ROM. It works fine and all until I actually use openscript on the terminal. For example, I wanted to change CPU frequency. I changed it, quit the terminal, and checked the frequency in system information. It was successful. But After about a minute my screen suddenly locked and here is the current situation. The locking screen works fine (I had the pattern lock), I can even open emergency calls. But when I unlock it, the only thing I see is the notification bar (which works btw, clock, wifi , all the icons are there, I can slide it down and up and so on). Everything else is just black. The buttons work - I can quit the notification tab buy clicking back or home or something like that. But I dont see my home screen, menu, buttons - nothing. I can lock it again, and it works fine again in the lock screen but afterwards same black screen again. Reboot does not work.
So I reinstalled the rom. Immediately after installing changed the frequency and waited for a bit. Everything was fine. I installed all the crap I usually have and kept using the phone. But the next day, I got annoyed by the music player and decided to change it again via the openscript. Same thing happened. And this is where I am stuck right now (actually this is already the third time I have this problem in 3 days and it's my third reinstall of the rom, but the first one also happened after using openscript to change frequency.)
So is there a way to fix this without reinstalling the rom again, cause I've customized the **** out of it and I don't wanna do it again. If no, how can I prevent this in the future?
P.S. If this helps, when rebooting, I hear the sound before the android splash screen which is sometimes skipped and sometimes shown for an unusually short time.
P.P.S. Also, I have the apps2sd flashed.
Any help would be appreciated.
Thanks.
Got same problem
Hi,
Even I got same problem when I tried to change boot animation. Just blank screen.
But i realised it is due to, launcher app is not initiated. So tried a trick which worked indeed
Trick is when u are in a blank screen, click "HOME" button which will pop u up the list of launchers u have. Click One of them though they r not visible
Voilaa!!! Your screen is back
Regards,
Murali

[Q] X10 Mini Pro bricked while locking bootloader

Hi!
I installed "U20_nAa-14_2.6.29.6-nAa-14" and "MiniCM7-2.2.1-mimmi" on my phone. The mobile network didn't worked, so I tried closing back the bootloader. I made it with "s1tool relock.exe", and it really closed it back. The instructions I followed while doing it, said that I shouldn't start the phone after doing the relocking and disconnecting it from the computer. Accidentally I switched it on, and now it won't turn on. Only the startup vibration and green led flash. If I connect it to the computer it keeps connecting and deconnecting, I don't know how to open up the bootloader again if it's possible at all.
Is it repairable?
Thank you for your help.
Rodage said:
Hi!
I installed "U20_nAa-14_2.6.29.6-nAa-14" and "MiniCM7-2.2.1-mimmi" on my phone. The mobile network didn't worked, so I tried closing back the bootloader. I made it with "s1tool relock.exe", and it really closed it back. The instructions I followed while doing it, said that I shouldn't start the phone after doing the relocking and disconnecting it from the computer. Accidentally I switched it on, and now it won't turn on. Only the startup vibration and green led flash. If I connect it to the computer it keeps connecting and deconnecting, I don't know how to open up the bootloader again if it's possible at all.
Is it repairable?
Thank you for your help.
Click to expand...
Click to collapse
Flash THIS with flashtool. The download is about 213 MB, although it may say differently when downloading, just wait till it's finished.
It's original Sony Ericsson Firmware and can be flashed on a device with a locked bootloader. Not sure about the version, although it says 2.1.1.A.0.6, it may be older, but i don't have a U20, so I can't check. It should be possible to upgrade it with Sony Update Service if it's an older version. Good luck.
Thank you!
It worked. Can I ask that too, is there a safest way to solve the no network problem?
Rodage said:
Thank you!
It worked. Can I ask that too, is there a safest way to solve the no network problem?
Click to expand...
Click to collapse
Depends on your simlock certificate or how your phone was unlocked from it's original network. There are two or three methods (msm_7227_semc, msm_7227_setool2, and maybe one for omnius too) , just try them and check if you get a signal before you flash any custom firmware. If you don't get a signal, relock it again and try a different method.
Flashtool used to be quite good at figuring out which method worked best, but I don't know if that still supports unlocking 2010 devices. I've got 0.9.13 and there is a BLU (Bootloader UnLock) button.. just try that
I opened it again with msm7227_semc, bacuse the others didn't worked, and installed it again. Now everything is fine, but the home button and the screen lock still not works:/ I think I'll leave it this way, and not risk one more time my network connection.
Thanks for your help.
Rodage said:
I opened it again with msm7227_semc, bacuse the others didn't worked, and installed it again. Now everything is fine, but the home button and the screen lock still not works:/ I think I'll leave it this way, and not risk one more time my network connection.
Thanks for your help.
Click to expand...
Click to collapse
If it's unlocked and the network is still there you can do whatever you want with it There's no need to lock it ever again so you can experiment with kernels and roms all you want.
What was the matter with the home-button and the screenlock? Do the other buttons work and is the screen ok when you slide out the keyboard?
SmG67 said:
If it's unlocked and the network is still there you can do whatever you want with it There's no need to lock it ever again so you can experiment with kernels and roms all you want.
What was the matter with the home-button and the screenlock? Do the other buttons work and is the screen ok when you slide out the keyboard?
Click to expand...
Click to collapse
The other buttons are all fine, and the home looks fine too, just the only way to use it is to turn on the screen with it. Which hasn't got a lock on it, when I push any button, it switches right to the home screen. Turning on lock patterns and others didn't helped. Maybe can I use external applications to substitute the functions?
Rodage said:
The other buttons are all fine, and the home looks fine too, just the only way to use it is to turn on the screen with it. Which hasn't got a lock on it, when I push any button, it switches right to the home screen. Turning on lock patterns and others didn't helped. Maybe can I use external applications to substitute the functions?
Click to expand...
Click to collapse
Hmm, sounds a bit like the ROM doesn't want to go to sleep. Maybe you could reboot into recovery, and wipe data/factory reset, wipe cache and wipe dalvik-cache (from the advanced menu). I'm sure you already did that, but it can't hurt to do it again, and see if that fixes the problem
The phone should enter deep-sleep after about 5 seconds after the screen is turned off, in which case the only way to wake up the screen are the power-button and the home-button. pressing menu or back should keep the phone asleep. If after about 10 or 20 seconds you can still wake up the screen with the back or menu buttons you might want to check if there's an app keeping the phone awake.
Done factory reset and cache wipe already multiple times. Just realized how annoying is the dysfunctional home button, so I tried MiniCM7-2.2.0, MiniCM9-3.0.5 with nAa-11,13,14 and nAa-ics-04. Unfortunatley didn't worked the home button or the screen lock with none of them. At first time, I installed the MiniCM10, but the phone was relatively slow with it and buzzed, so I switched to MiniCM7.
Screen timeout and turnoff delay both set to immediately, but even the camera button can turn on the screen no matter how many time elapses. Can the original MiniCM apps keep it awake? I installed a task killer, but no change.
Rodage said:
Done factory reset and cache wipe already multiple times. Just realized how annoying is the dysfunctional home button, so I tried MiniCM7-2.2.0, MiniCM9-3.0.5 with nAa-11,13,14 and nAa-ics-04. Unfortunatley didn't worked the home button or the screen lock with none of them. At first time, I installed the MiniCM10, but the phone was relatively slow with it and buzzed, so I switched to MiniCM7.
Screen timeout and turnoff delay both set to immediately, but even the camera button can turn on the screen no matter how many time elapses. Can the original MiniCM apps keep it awake? I installed a task killer, but no change.
Click to expand...
Click to collapse
If it happens on all ROMS, maybe it's your home-button keeping the phone alive, as in that it makes continuous contact. Wouldn't know what to do about that though. Does it happen on stock firmware too?
SmG67 said:
If it happens on all ROMS, maybe it's your home-button keeping the phone alive, as in that it makes continuous contact. Wouldn't know what to do about that though. Does it happen on stock firmware too?
Click to expand...
Click to collapse
No, when I restored it with the Sony Update Service everything worked fine on the stock 2.1, and it is still possible to turn on the screen with the home button, but it's other functions are out.
Wow, this time I didn't installed the gapps like it was written in the CM wiki (http://wiki.cyanogenmod.org/w/Install_CM_for_mimmi), both the home button and screen lock works. Why it is written in the "Install CM for mimmi" article if the gapps on the download page is for MiniCM10?
Whatever, shame on me, I should've just take it seriously, and not follow the instructions blindly.:silly:
Thanks for all of your help.:good:
Rodage said:
Wow, this time I didn't installed the gapps like it was written in the CM wiki (http://wiki.cyanogenmod.org/w/Install_CM_for_mimmi), both the home button and screen lock works. Why it is written in the "Install CM for mimmi" article if the gapps on the download page is for MiniCM10?
Whatever, shame on me, I should've just take it seriously, and not follow the instructions blindly.:silly:
Thanks for all of your help.:good:
Click to expand...
Click to collapse
If you get the ROM from the thread in x10minipro development section of this forum, there is a link to the proper gb-gapps

Xperia Z2 Blank Screen

Hello,
I have a very strange problem with my Xperia Z2. After unlocking the display on the device is blank. You can see the brightness, the touch works, because when I swipe my fingers I can hear android sound but there is no picture. I must do "lock - unlock" pattern 3-4 times, sometimes even more to get the display work properly. I tried to fix it by using software repair but it didnt work, and also
factory reset. Its just so iritating, I cant even lock my phone anymore, I try to keep the display on as much as possible if someone trys to call me so I can answer it. Device is currently running on Existenz ROM but the issue started on the stock so I flashed custom rom but it didn't help. So this is probably a hardware problem and if it is, what could be broken ( is it display, GPU,whatever ) or it could be a software problem ? Any help would be appreciated.
Can you see your lockscreen?
iXaidyiu said:
Can you see your lockscreen?
Click to expand...
Click to collapse
No, no the "lock-unlock pattern" is reffered to simply pressing the unlock button on the phone. There is just blank display and light is on as I mentioned but no picture. After pressing button many times the picture finaly comes and then it's normal. It only happens when phone goes to sleep mode or after I lock it.
If your phone reboots can you see the SONY logo and the boot animation as well?
iXaidyiu said:
If your phone reboots can you see the SONY logo and the boot animation as well?
Click to expand...
Click to collapse
Nope, there is nothing. Just a sound and LED works, and blank screen. Then again, when the phone finally reboots, pressing lock-unlock button will do the trick. It seems like, when I dont touch the phone longer time, it's harder to get screen on. But when I constantly work with the phone there is no need for that amount of "lock - unlock button move".
mby RIP graph.. try flashtools..
YamyYugi said:
mby RIP graph.. try flashtools..
Click to expand...
Click to collapse
It's probably hardware, now it's just a question of repair cost and is it worth it ?
TechCODE said:
Nope, there is nothing. Just a sound and LED works, and blank screen. Then again, when the phone finally reboots, pressing lock-unlock button will do the trick. It seems like, when I dont touch the phone longer time, it's harder to get screen on. But when I constantly work with the phone there is no need for that amount of "lock - unlock button move".
Click to expand...
Click to collapse
I think this is due to a faulty LCD screen, but the digitalizer seems fine. So maybe you could consult some local repair shops and prove if my hypothesis is correct. But first of all you should try also flashing another kernel (eg elite kernel) first to see if it is a software issue rather than a hardware issue.
Sent from my Sony D6503 using XDA Labs

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