[Q&A] [SOLVED] EA Games 5002 Error - Android Q&A, Help & Troubleshooting

Hallo.
Today i had the "Server Error 5002" after i installed the game EA NBA JAM.
If you google or browse this forum you see that there are a lot of people with that problem. That's why i start an new topic.
EA offered a workaround (copying data from another device) but there were also some users who just changed the displayresolution.
Yesterday i installed a new NXT ROM (Android 4.0.4) with that navigation bar at the bottom of the screen.
I detected that this bar needs 10 pixels, so the resolution used by apps was only 480x844.
SOLUTION: When i disabled the bar, i had 480x854 and then i the Server Error 5002 did not accure anymore!

Thanks for that!
Monopoly + nexus 4... i was in fullscreen mode with paranoid droid rom and i switched off the expanded desktop i manage to download the files

Thanks alot for this fix mate!

This method really helps. Thanks.

could not download nxt Rom and run the game
Yesterday I download nba jam but I am having the error 5002 also I am not able to download nxt rom please please help me......

Solution to "Server Error" 5002 5003 problems on some EA Games!
prithvirocks09 said:
Yesterday I download nba jam but I am having the error 5002 also I am not able to download nxt rom please please help me......
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Seems that it's a good time to revive such an old thread. Maybe it can help some people out there still facing these kind of problems, like me.
Today i wanted to try EA Dead Space on my Redmi 4X phone. I had bought it from playstore a long time ago and played a bit on my older devices. But this time it gave a server error 5003 when i launched it on my Redmi 4x (SD435, 1280*720p) running on MIUI8.5 Marshmallow. So it couldn't download additional required game data and i had to quit game.
While searching about this error, i found a solution which helped me right away. Thus i want to share it here for other users which may encounter similar issues on several EA Games like The Sims, FIFA 12, NBA Jam, NFS Most Wanted, Dead Space, Mass Effect, Real Racing etc.
1) Turn OFF your wi-fi and open the game. (IMPORTANT: Do NOT launch the game when your WiFi is already active!)
2) In game it will ask you to connect to wifi or 3g (or something like that) or cancel it. YOU MUST CONNECT TO WI-FI.
3) When you press the wi-fi button it will redirect you to your wi-fi tab in settings. So open your wi-fi and press several times BACK until you go back to the game! ( DON'T PRESS THE HOME BUTTON!!!!!!)
4) When you'll be back in game it should automatically pop a window which says if you really want to download the game and the space it requires. PRESS DOWNLOAD.
5) Let your game download the data.
6) Have fun playing the game.
The original post can be seen in the link below, I just edited a little, thanks to @eXezeSt :
http://answers.ea.com/t5/Need-for-S...eed-most-wanted-error-5003/m-p/3853025#M11378
This method solved my server error 5003 problem for Dead Space on my Redmi 4X. But similar problems might also be solved by:
1) Previously downloading and locating game data in the right folder, before launching the game (Alternative to EA servers).
2) Tampering with screen resolutions.
Good luck to all.
PS: Unfortunately, Dead Space has a very serious buzzing sound (noisy static audio) problem in newer android versions since Lollipop, but that's another issue:
"The Android version has been discontinued for newer devices and renamed zzSunset Dead Space™, however, newer devices running Android Lollipop can run into major problems with audio."
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Related

List of *Non-working* Sideloaded Apps

Let this be the list of software that needs some loving...
General Issues -- We need the statusbar to stay on screen at all times so that we have access to the menu and back buttons, or make the nook button a toggle for the status bar!!
Not Working:
Skype
Reckless Racing
NFS Shift
New Room
ebuddy
I have some apps that stopped working... (ASTRO, Dolphin HD, YouTube, ADW Launcher) and want to wipe and start over. Is there a way to do a wipe back to factory? Will it erase sideloaded books etc?
Cheers,
Rich
I have tried the following that haven't worked:
Skype (loads but you cant do anything once in the app)
Reckless Racing (Loads to title screen and crashes)
NFS Shift (One version crashes at title scene, other loads but with no textures)
NewRoom (Loads, but the button to add new sites doesn't work)
I think this thread will be better and much shorter than the "Working Apps" thread because MOST apps seem to work fine.
Anyway.
eBuddy doesn't even install for some reason.
Citrix Receiver connects and shows the hosted applications, but does not allow you to access any of them. Multiple versions were tried, including the latest 2.0.
Kayak
TripIt
OpenTable
XDA App
Lets Golf
UnblockMe Free
Sandstorm and NOVA do not work as they wont see my sd card to download to. hopefully someone can get a work arround soon.
scoutcamper said:
Sandstorm and NOVA do not work as they wont see my sd card to download to. hopefully someone can get a work arround soon.
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Not sure why they wouldn't see your SD card. I installed both of those with no problems.
Slingplayer - older version does not work but the current version from the market works fine. The lack of menu keys makes it a bit of a pain but if plays fine.
Roadsync gets in a loop for registration and wont even launch the program (current version from the market)
Touchdown (current version from Market) runs but will not sync with my exchange server 2003.
I can't get ADWLauncher to run. LauncherPro works fine. Also, ASTRO and K9 won't start. Anyone having problems with these apps? I had them running last night, but started experimenting and somehow they got broken. Is there a log file that I can check?
Cheers,
Rich
Sketch Online won't work for me. Is appears to start but then just closes with no error.
Raging Thunder 2 fail to download game data.
Chromemarks
3d pool
Both of these crash
probaina said:
Not sure why they wouldn't see your SD card. I installed both of those with no problems.
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Did you get these working fullscreen? Did you buy them from the gameloft store?
Sirius XM - won't move past checking channels
Beejive - times out
Grave Defense - screen issues
ZombieDefense - screen issues
wordfeud - ???
Devilry Huntress - never opens
Tiki Towers - screen issue
Beyond those not working I have put about 30 apps on works like a charm and loving it!
IMBD app doesn't open
Chase Bank won't install
Twitter won't install
I can get Flash Player 10.1 to install (says it installs successfully), but I cant get the B&N Browser or Dolphin HD browser to recognize that its there (tells me I need to install flash)
txskeets said:
I can get Flash Player 10.1 to install (says it installs successfully), but I cant get the B&N Browser or Dolphin HD browser to recognize that its there (tells me I need to install flash)
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Same here...
I think this is hilarious. Nook Software will not run on the nook.
I can't get Grooveshark to run either... It launches, but as soon as you enter login information it crashes and doesn't open anymore.

[Q] Game Hub HD Games Download Failing?

Hi guys
Has anyone else got the issue that if they try to download any of the HD games from the game hub from gameloft (e.g. Shrek Kart, NOVA) then it gets to around 6% then fails?
Also had this problem with other APKs that download a cache onto the "SD card" where it won't download it.
Just me?
boch501
I had it with Modern Combat 2 HD, purchased from the Android Market, eventually after about 50 tries it slowly downloaded all the data. I think Gameloft need to increase their server capacity considerably... I've not had this problem with other apps.
Keep trying?
i had a similar problem downloading nova - the first time it failed
on my second attempt i kept touching the screen at regular intervals to prevent it turning off and it downloaded and installed fine
could be to do with the system going into low power sleep time mode? or maybe it was just a coincidence

Batman problem

Hey xda-users!
ive got a problem with a gameloft game!
i purchased the game "batman the dark night rises" at gameloft.de (2,99€)
i received a dowloadlink and i got the .apk
the apk downloaded additional data (800mb)
i restarted the game, the warnerbros-symbol appears, then it freezed and the game closed...
i rebooted but it still didn't work.
what can i do?
thank you
bye
Contact their support.
never buy anything from gameloft for android.
i bought modern combat 2 and 3 while they were bogof, 3 worked fine, 2 failed to launch altogether.....so i wrote to their "customer services", who were quick enough to ask for my details so that they could spam my email address every day, but didn't actually fix the problem. in fact, i didn't hear back from them AT ALL after they'd taken my phone number and email details. the only thing they did was to send some sort of push notification to my phone which kept telling my phone to start modern combat 3 (even though that title was already working). they never once bothered to try anything to fix the problem with mc2, nor even repky to my emails or contact me in any way after they had received my details.
in the end i've just uninstalled both games and refuse to use them ever again. mc3 uninstalled to stop the notifications every 2 minutes, and mc2 uninstalled because it just plain doesn't work.
your best be is to just stay clear of them tbh
All the new GL titles require internet access to complete license verification, make sure you have internet access before you launch the game. Of that fails try this, uninstall the app, delete any game data that may be left on the SD card. Re download the game and install it again. Let it download the game data and try again
i contacted the support but they just sent me an auto-generated email -.-
i downloaded the hole game again and now it works. thanks for ur answers
opsssi said:
i contacted the support but they just sent me an auto-generated email -.-
i downloaded the hole game again and now it works. thanks for ur answers
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There's an update. The Dark Knight Rises 1.1.1. The graphics is more detailed than the previous version.

Problem with Gameloft games.

I have a swedish Galaxy S3 on Telia.
I have problem with two gameloft games. Batman and Asphalt 7. Batman when installed just crashes directly to "desktop".
Asphalt 7 I get the loading circle but it just flashes. If I press the task manager in the Galaxy S3 and then choose Asphalt 7 again the game starts to install. After installation is finished same problem again just flashing and if I minimize the game and get back to it again the Gameloft logo appears but the game don´t load at all.
Can´t understand why this happens. The phone isn´t rooted since the root dissapeared when I did the last update. But I couldn´t even manage to trick with Chainfire to get it to work. I have transfered the SD files directly from my computer to the phone with no avail.
I ran a catlog though when I started up Batman. I will attach the logfile here in zip format if anyone could tell what´s going on. Or if anyone else has this problem. I even today got APK specifically for the games I bought but still same problem.

[Q] clash of clans

hello fellow xda's , am facing a problem and here it is :
yesterday I flashed 4.2.2 rom I was on KK 4.4.2, anyhow everything is working well but this weird problem am having is that I have a game called "Clash Of Clans" it was working fine on all android platforms, and some of you know this is an online game it wont load without internet access and my problem is now is that when I open the game it gives me "no internet connection, Try again" and I have internet connection I try uninstalling it and re-installing it gain same thing, obviously the game is not reading that I have a connection I just wanna know if there is anything that I can do to make it work out, the rom is amazing and I really like it.
your help is much appreciated. :laugh:
Duplicate of http://forum.xda-developers.com/showthread.php?t=2599710
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