Screen turns off/email notification disappears - Galaxy S III Q&A, Help & Troubleshooting

Morning,
These two annoying glitches seem to be on any Rom I use. It's happened since the day I ever downloaded Roms but never got around to asking people
Issue 1) When I'm dialing a number the screen turns off/times out halfway through. When I switch it on, and go to press the next number it's as if it sees me coming and switches off just as I get near to the number! I've tried the usual settings to change this but to no avail. No doubt there's a simple solution.
Issue 2) Sometimes I think I get no emails or messages. Then when I go in to settings/notifications I see that the ringtone I chose has been unchecked meaning the phone thinks there's no notification to play. This happens with email (exchange) and messages. It seems random but happens about every 3rd day! II then have to manually select the ringtones again.
Any help on these 2 things would be great!

the second issue seems like you have your chosen ringtone at your SD card and the device can't read it sometimes.
the first thing i suggest is to transfer this ringtone to your internal memory under the "notifications" folder so it'll be available for you to choose from.
secondly, maybe you should consider replace your SD or gently clean it

eytan123 said:
the second issue seems like you have your chosen ringtone at your SD card and the device can't read it sometimes.
the first thing i suggest is to transfer this ringtone to your internal memory under the "notifications" folder so it'll be available for you to choose from.
secondly, maybe you should consider replace your SD or gently clean it
Click to expand...
Click to collapse
Am sure that was the reason. Have moved them. Thanks!

Related

[Q] RAZR Changing Tones By Itself!?!?

Hi All,
Had the RAZR about few weeks now. I am rooted, using smart action, but no task manager. Recently I started to notice my tones would change by itself. It started when I first got the RAZR, but I figured, it was just some settings I messed up, but now I am pretty familiar with the phonoe, I am very sure that it is changing tones on it's own. My ringtone was changed yesterday. My alarm was different today. The ringtones are from Zedge. Please help!! Thanks in advance!!
u are not alone im having the same problem too,at first i was thinking that this is bcoz im using ringo pro and zedge but after uninstalling them it's still the same.this is driving me crazy
Mine changed on their own just yesterday. I thought it was weird, but my battery was low so I assumed it was a smart action function that wasn't listed. After I unplugged it, they went back to normal.
Not rooted, and using stock ringtones, smart action samples, and task manager/auto end.
\\Carved into this thread by my RAZR//
http://android-gz.com
Mine does this occasionally, too. I assumed that it was due to the phone ringing/getting a message while it was charging and not having the selected ringtone available and defaulting to a random standard one, but I could be wrong
You need an exorcist!! :°)
Mine hasn't got any form of demons possession... try to wipe /data and /cache via recovery, this behavior can be caused by an application you've installed from the Market.
It can also be caused by the phone being mounted as a USB drive by a computer (if you have it mounted when charging, for example).
The SD card can't be accessed by both the phone and the computer at the same time. If your ringtones are saved on the SD card and the phone is mounted on the computer, when a notification pops up, the phone can't access the custom ringtone and switches to the default. Once it switches to the default, it's not smart enough to revert back to the custom tone when the phone is unplugged.
beartard said:
It can also be caused by the phone being mounted as a USB drive by a computer (if you have it mounted when charging, for example).
The SD card can't be accessed by both the phone and the computer at the same time. If your ringtones are saved on the SD card and the phone is mounted on the computer, when a notification pops up, the phone can't access the custom ringtone and switches to the default. Once it switches to the default, it's not smart enough to revert back to the custom tone when the phone is unplugged.
Click to expand...
Click to collapse
Wow! Kudos on getting that figured out! Never would have thought odd that, but that is 100% right!
Sent from my DROID RAZR using Tapatalk
Phew thought I was the only one. Very strange waking up out of a deep sleep and my thinking thats not my alarm??? It defaulted to the very first MP3 file on the external SD card which would matches beartard explanation
TheFuzz said:
Wow! Kudos on getting that figured out! Never would have thought odd that, but that is 100% right!
Click to expand...
Click to collapse
No problem. This is something that affects all Android phones in some way or another. It's not just a RAZR thing.
Mine did his tonight. On stock moto charger/cable on stock phone, stock ringtones. Ring changed to a very basic ringtone. Went back to normal after unplugged. On new .748 update.
Hello together,
i have the European version of the Razr and the very same problem.
Always after using the Razr as USB drive (mounting storage) the ringtone/notification tone/alarm... change to a completly random tone from anywhere... its also using mp3s from games etc. thats very very bad!
It is definitly not switching back to the default tones on the internal storage but to any tone avalable anywhere....
has someone allready an idea how to solve that? I have read in another forum that a system reset will help but I´ve not tried that yet, because i am not shure f that helps.

[Q] Weird issue with notifications and ring tones changing

I have had my Rezound for 30 days today. This morning while driving into work my phone was on the Verizon GPS dock and the died due to low battery. It was the first time I actually let it discharge completely. Later at work I got a call and the ring tone I set up for that person was different. I went into all the contacts I assigned ring tones to and they were all changed. I then opened up GO SMS and all the notifications I had assigned were all changed as well. There does not appear to be any rhyme or reason to the pattern of the changed ring tones and notifications and nothing else on the phone appears to have been affected.
I used to have a problem like that occasionally on my HTC EVO 4G, but that was only when I was restoring some nandroid backups. Obviously that would not be the case with the Rezound, so I am left with a question. Was it an issue with the GPS Dock or the battery discharge completely? Or could it be that it discharged while on the GPS dock? I searched the forum and could not find anyone with this exact same issue so not if this is something new or an old issue. Minor annoyance I guess, but we all know how long it takes setting up your ring tones and notifications.
Mine did the same thing yesterday except that it had a charge.
Then last night it just started boot looping for no reason.
Sent from my ADR6425LVW using xda premium
Now that I started looking at the phone it started flickering so I am thinking I might have to do a factory reset to see if that fixes it.
mikehager66 said:
Now that I started looking at the phone it started flickering so I am thinking I might have to do a factory reset to see if that fixes it.
Click to expand...
Click to collapse
Mine had similar problems, my apn changed on its own and couldnt get a data connection, and my ringtones changed. I reset the apn to default which fixed the data but then I kept getting 1x when my wifes was on 3g. So anyway did a factory reset and everything working great now.
yeah, i thought it was go sms...go was changing my text noise to a SONG in my music folder lol...and my ringtone sometimes changed back to default, but that was because i had my ringtones on the external SD, when they should be on internal..everytime you plug it into the PC, it'll reset to the stock ringtone. but yeah as for tones, idk why that does it.
I am 'glad' I am not the only one, but not sure if I want to do a factory reset in case the phone got boinked or to just reassign the notifications and ring tones. If multiple phones had this issue and it seems to be on the day they had a huge network outage could that be the cause.
I've had issues with notifications changing randomly, generally when it dies or I do a full reset. My favorite was when I missed some important calls because it changed my ringtone to silent. I refuse to do a factory reset, though. Too much hassle, so I periodically check my sounds.
Sent from my Rezound in a tiny corner of hell.
Ugh, my phone wasn't doing this at all. Then I did a factory reset to try to take care of the Mobile Hot Spot issue, and now my notification sounds are changing.
Time for an OTA update, hTC!!
Has anyone been calling Verizon to report this issue? Squeaky wheel gets the oil or else we're just whining to each other on the internet.
isn't it , squeeky wheel gets the grease? lol
Temp Root
This only happens after I temp root. It unmounts the SD card and changes all of my custom ringtones for different contacts.
Leave more info of this buggy issue
My wife had the same issue once!!! But I haven't encountered after that, can you guys leave some info for reference? BTW, if ur custom ringtone is mp3. saved in external storage, did you remove SD card or set disk drive mode while issue happening?
My device
ROM version:1.02.605.6
Issue happened step: Can't repro!!
It's happening to me now and it started when I changed out my battery. Probably just a coincidence. Having to keep fixing ring tones is a pain in the ass.
KORM via the beast known as the Rezound.
I was having the same issue because I was temp rooting a lot. I fixed this by putting the ringtone and notification that I always use into the system/media/audio. This prevents it from changing it to something else, or to nothing selected, when the SD card is unmounted.
Sent from my ADR6425LVW... An HTC Rezound
Seen this a few times in recent days myself (Unrooted/ Stock). Not 100% sure, but it looks like the SD card is somehow getting ninja unmounted when the battery dies (or is about to die) because i'm also not able to access anything on the SD card after that happens. I'll try to test again today to confirm if this is the actual trigger. For me, a reboot automatically remounts the SD card correctly - restoring any missing ringtones/notifications in apps, without having to manually set up each one. The odd thing is that when this happens, settings > sd & phone storage still shows the SD card as mounted. Also weird: manually unmounting/ remounting the SD card via will let me re-access some files (photos), but ringtone links are still dead. A reboot fully solves the issue until the next occurance. This probably needs to be reported as a bug.
It has been happening to me a lot. Seems like I reboot my phone and at least 1 ringtone will default to Silent.
I just moved all my ringtones and notifications to the system/media folder. I will see if it sticks.
dustintheweb said:
Seen this a few times in recent days myself (Unrooted/ Stock). Not 100% sure, but it looks like the SD card is somehow getting ninja unmounted when the battery dies (or is about to die) because i'm also not able to access anything on the SD card after that happens. I'll try to test again today to confirm if this is the actual trigger. For me, a reboot automatically remounts the SD card correctly - restoring any missing ringtones/notifications in apps, without having to manually set up each one. The odd thing is that when this happens, settings > sd & phone storage still shows the SD card as mounted. Also weird: manually unmounting/ remounting the SD card via will let me re-access some files (photos), but ringtone links are still dead. A reboot fully solves the issue until the next occurance. This probably needs to be reported as a bug.
Click to expand...
Click to collapse
Confirmed yesterday that "about to die" wasn't the trigger. Will try to let it die all the way to see if I can get it to barf again.
I am having this issue also and it is driving me crazy. It is also changing to like a random ringtone and my alarm sound even has changed. I have not hooked it up to my PC in a few days and am not rooted or unlocked. Only thing I can think of is when I rebooted it since I do not let it die very often. I was beginning to think my phone was haunted ;P LOL j/k But seriously it should not do this!!
Same issue with downloaded notification tones and alarm sounds changing and/or resetting. It hasn't happened in a while. I won't speculate the cause at this point. Glad it's not just me.
dustintheweb said:
Confirmed yesterday that "about to die" wasn't the trigger. Will try to let it die all the way to see if I can get it to barf again.
Click to expand...
Click to collapse
Let the phone fully die last night. Plugged in & charged to about 75% before I turned it back on. Checked to see if Alarm was able to read SD ringtones. YEEEEUUUUP.
So it seems like this issue is random, which makes it slightly more annoying.
W/e, it's a bug that is somehow related to rebooting & hopefully it will be caught/ fixed by HTC in the next patch. For me, the issue is rare and a manual reboot fixes the borked notifications. I can live with that for a while.
I've had this happen on reboot as well. It, along with the network bootloop issue, seem to be completely random upon reboot and everyone needs to make sure to report these bugs to HTC. These are both VERY annoying!

[Q] Ringtone-Notification tone

I have experienced a few times where my default tones for either SMS, Calendar, Voice was automatically changed to a system tone or music file. Not sure if Juice Defender or other 3rd party App is affecting this, so far I have not enabled JD and it seems to alleviate the problem, but, it's only been a day so far. I will wait for a week and see if this works before eliminating other 3rd party Apps.
Has anyone experienced this problem?
I've had that happen when I've had a file set on my SD card as the notification sound, and then later mounted the card to my PC. When you mount the card it sometimes seems to break that stuff and it'll just pick a random file from the phone to play.
Yoda, how did you fix the problem? The last time I unmounted my SD and uploaded the data to my PC was at least a month ago, but, I experienced the problem at least 2 nights ago. I usually go back and picked a default tone after the problem, but, it seems it comes back after a few weeks even without unmounting the SD.
I never fixed it. Mine only does that when I mount the card to the computer. It doesn't just up and do it randomly. Are you running a custom ROM? If so, you may want to try re-flashing it, as there may be a problem.
No I'm not, just stock Vibrant with Froyo 2.2. My problem occurs anytime whether after restarting my phone or just charging. I'm not sure whether the GO Launcher App might be causing the malfunction, I'll try deleting the App and see if that works.

DLNA Sharing not working on International S3

Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
dajola2007 said:
Hi, can someone help. I have the S3, rooted, and tried yesterday to go into settings, more settings, nearby devices, file sharing. However all of the options including the `radio' button is greyed out?
Has anyone else come across this?
I thought it may have been kernel specific, I was using Franko's R14, so I re-flashed the standard build I9300XXBLG8 with the root maintained but still no joy?
Can anyone help?
Screen shot attached!
Thanks
Dave
Click to expand...
Click to collapse
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
coopson said:
You might have already tried this but just keep taping on the file sharing switch, my phone was doing the same thing with all the buttons grayed out but i just taped that switch like 10 times and it ungreyed and started to let me turn it on and off.
Sorry if you have tried this already.
Click to expand...
Click to collapse
That worked for me, thanks!
Sent from my GT-I9300 using Tapatalk 2
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
dajola2007 said:
Hi, thanks for the info. Have just tried that 20+ times and no response. If anyone else can help please let me know.
Click to expand...
Click to collapse
Thanks for the help, just found the answer in another thread, I had to goto settings/application manager/click the ALL tab, scrolled down to the `Nearby devices APP' and clicked Cleared Data, went back to settings/more settings/nearby devices and it worked. Thanks to whoever posted that!
Worked for me
I had the same problems, eventually fixed it by removing the micro sd card, clearing nearby devices data and restarting the phone. Once I confirmed everything was working, I reinserted the micro sd card and now everything works as it should. I hope this helps someone.
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
foo said:
Didn't work for me. Only for the first time after deleting the data it worked, the on/off switch was enabled immediately. When I went to the menu for a second time, I had to wait for about 15 seconds, before the switch became enabled again.
Click to expand...
Click to collapse
Mines still borked too!
I've read that even doing a factory reset still doesn't sort it, maybe its an issue with firmware? I'll try deleting cache and dalvik cache in cwm to see if that helps.
. . to confirm clearing nearby devices works but only temporarily
edit / update:
well it seems clearing the cache and dalvik cache doesn't seem to do any good either, but I had some success.
Firstly I cleared nearby devices cache / data again (whilst I was in the vicinity of my wifi network with wifi turned on on the phone at the time, don't know whether this is important but it seemed to kick things into working for me at least)
The dnla settings became live again, but I noticed my wifi icon was gone even though wifi was turned on on the phone, so I toggled the wifi button and heypresto things started to happen! and was able to see my phone on the PS3 and share files etc.
After I switched off the phone and rebooted (with dnla left in the on position) the dnla app was greyed out again, however a quick trip to wifi settings to toggle on and off again (and also remove some 'remembered' wifi connections that I no longer use) meant the dnla share started working again no problem (and without clearing any near by devices data again).
Hope my experience gives some pointers to others out there to get theirs working!.
Edit 2:
Still getting a grey DNLA inactive screen, but by turning your wifi off and on, on your phone a few times (in range of your wifi network) it seems to jump DNLA into life . . . hope it helps
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
morg01 said:
Edit 3:
Seems that going into advanced settings in wifi (go into wifi settings not just turning it on) and altering the wifi sleep policy seems to correct the issue, I toggled from 'never turn off' to 'turn off', then back on again, and DNLA app seems to work fine now . . ...
Click to expand...
Click to collapse
i have tried all your recommendations through 3 edits and it does not seem to fix my dlna. i still cannot turn on file sharing without clearing data in applications manager. how do we tell samsung about this. this is the only problem ive been having with my phone so far.
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
solved problem
foo said:
I also wrote some work around here:
http://forum.xda-developers.com/showthread.php?p=30209238
It's of course not a solution but maybe it helps a bit.
Click to expand...
Click to collapse
open the window and wait 5-10 seconds and it starting then Disable content "music","images" and "videos" in the nearby devices settings, and tne next time it works fine!
I've been having this issue since day 1 of getting the phone, took it to store and they couldn't figure it out and said as it's not a fault they couldn't exchange it. For me it was a fault as the main reason I got the phone is to stream media to my TV and the blu ray in living room. Thanks to this thread I am now able to do this, tapped on some of the options several times until a pop up appeared and got it working.
Seem's like a odd bug which I hope Samsung update with the JB update.
Connect to your wireless router with your wifi
then toggle your wifi direct on
go in near by devices and wait until screen come to life (not geyed out)
don't touch the screen while waiting it doesn't help.
it can take a second or two or even a minute or so (keep the screen on by looking at it)
when it light up it's up and running.
DLNA greyed out
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic.
This should be reported to the developers at Samsung or Google/Android as I'm certain it is not a major problem to be fixed.
My S3 has currently build BLH3.
As a side note, unfortunately my popcorn A-110 which has DLNA support, is no longer working with the S3 built in "share" button that pops up in the player (top left): it sees my popcorn but when I try to "export" the song clicking on the button, it just fails to playback. Similarly, when I enable the DLNA sharing, my A-110 sees my S3 but only see the images but it fails to show them. It doesn't even list the songs. This is a fimrware big in the A-110 though (it seems it only lists jpgs and avi files and not mp3 files). My LG P990 does however work with my A-110 correctly playing back songs (though the scanning function is not working) and images. I guess it's time I got a more recent popcorn though it'sa pity as mine work so well for over 3 years.
Anyhow, I hope this shed some light on the matter
Edit: sorry guys, I just read the post by foo - so this one's kind of a double :/
IceC00l said:
FYI:
I found the problem to be related to the number of files (multimedia in general so mp3, jpgs, mp4 etc) on your external SD card: if you have several thousands of pictures and mp3 files like I do on a 32GB or 64GB SD card, it is near impossible for this service to enumerate them without lagging(!). You can see for yourself by simply unmounting the external SD card (settings -> memory -> unmount SD card) and then entering the DLNA sharing: you will see the option turns white after a mere second and you can enable or disable the service rather quickly without problems. Even if you untick the sharing of Video, Images and Music, after mounting the SD card and re-enabling the DLNA sharing service, you will still see the option greyed out. It is trying to enumerate in any case all the MM files on your SD card but takes a hell of a long time before it finishes, becoming white again. Why it is so slow is up to the developers to find out as it shouldn't. I suspect there is a scanning bug somewhere in the enumeration process.
You can enable a debug option which will popup a window if an app is taking a long time to respond or is hanging so you can see what app is causing the problem. You'll see that even after you go back to the main screen once you have selected the DLNA sharing menu (which is greyed out), the phone is sluggish as it is scanning the SD card and after a couple of minutes the warning will popup allowing you to terminate the service or wait until it is finished. You can enable this option in the developer options page, last setting "show all ANR" (or NRA as mine is not in English). I suggest you all to keep this option always enabled as it will give you more insight on what apps are causing your phone to lag and are problematic. :/
Click to expand...
Click to collapse
Hi
Yes I think this is main part of the problem.
However I think this part of the problem is caused by a combination of the type of SD card and the mounting of the card.
I was using all the tricks mentioned above then I discovered what you did.
What seems to be causing the SD card problem is the mounting of the card it don’t seem to mount properly (even though the rest of the phone seems to operate fine). I simply unmounted removed card remounted repeated a few time. That seemed the get a more stable mount…..
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
pspec1 said:
Hi
On some phones I’ve found it necessary to remove SD card contents to a laptop and reformate the SD card in the phone. Again I reformatted the card 2 or 3 time for luck (not in laptop but in the phone). Put contents back on and the phones can now access the SD card without problem…
.
Click to expand...
Click to collapse
Yes, I had formatted this SD card on my prior phone (LG P990) though I did not reformat it on this phone. I have had the problem you mention before on other flash devices and it appears the mere disposition of the files in the sdcard/ssd influences access times for certain files depending on where they are (all controllers now write files in random blocks to avoid cell deterioration). This all leads back to the diatribe about defragging or not flash / SSD devices. This really depends on the controller inside the flash device basically. In any case, simply defragging the SD card DOES help, and resolves the laggy access problems most of the time. I will do this on my Sandisk 32GB SD card (again) and see if access times improve and this lag problem improves.On a side note, writing the whole card with a certain hex pattern also helps the access times. I do this regularly on my SSD device on my laptop after I delete/defrag many files. If I don't, it starts lagging like hell after some time.
Cheers

[Q] My phone keeps resetting to default ringtone

I haven't had this issue before, but now my ringtone keeps resetting to the default Sense ringtone. If I change it, it will stay until I reboot or a certain amount of time passes and then it goes back. What's strange is that my sound I'm choosing for alarm, which is different than the default, does stick.
Any ideas?
gianmarco00 said:
I haven't had this issue before, but now my ringtone keeps resetting to the default Sense ringtone. If I change it, it will stay until I reboot or a certain amount of time passes and then it goes back. What's strange is that my sound I'm choosing for alarm, which is different than the default, does stick.
Any ideas?
Click to expand...
Click to collapse
Is your preferred ringtone on your external SD card? Mounting it to USB can make it temporarily unavailable and it will revert to default even after you unmount.
If so, try placing it on the internal sd folder
sladehawke said:
Is your preferred ringtone on your external SD card? Mounting it to USB can make it temporarily unavailable and it will revert to default even after you unmount.
If so, try placing it on the internal sd folder
Click to expand...
Click to collapse
I actually just discovered what's causing this. I use a program called Sound Profile that has a bug that is locking the ringtone. Thus, anytime I opened the program or used one of its widgets, it would revert to the ringtone that was selected when the app was installed. I was able to change it by uninstalling the app. I've emailed the developer to let them know about this.
Thanks for the response, however. This was driving me nuts.

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