[Q] A few questions, help greatly appreciated! - Galaxy S III Q&A, Help & Troubleshooting

Hello!
Hope there's a kind-hearted soul out there that can answer a few questions:
1. Does system status: custom affect me in ANY way other than to return for varanty? For example, does it stop my OTA updates if I'm not on my default "out-of-the-box" ROM?
2. I'm not on the same stock ROM (different ending, this one has XXEDA2) that I got out of the box. Does that affect me in any way? If it does, is there any way of requiring the correct information for restore from samsung-updates.com without restoring the backup I made of that ROM? Also, I had rooted it before I made the backup, does that affect the basic information of that ROM in any way?
Any help would be GREATLY appreciated. Thanks!

hi there,
once your phone is "modified" you won't get OTA updates, but you can always DL the latest firmware and flash it manually. faster than any OTA

Mythoughts said:
Hello!
Hope there's a kind-hearted soul out there that can answer a few questions:
1. Does system status: custom affect me in ANY way other than to return for varanty? For example, does it stop my OTA updates if I'm not on my default "out-of-the-box" ROM?
2. I'm not on the same stock ROM (different ending, this one has XXEDA2) that I got out of the box. Does that affect me in any way? If it does, is there any way of requiring the correct information for restore from samsung-updates.com without restoring the backup I made of that ROM? Also, I had rooted it before I made the backup, does that affect the basic information of that ROM in any way?
Any help would be GREATLY appreciated. Thanks!
Click to expand...
Click to collapse
1. If your status is "modified", which most likely happens when rooted, you will not get any OTA updates, whereas updates via Kies will work (you will loose root though by using them). Solution: as said before, download the updates manually and flash via Odin or Mobile Odin, faster and easier.
2. It affects you in the way, that you will only get updates (via Kies) that match the code of the firmware. Again, not a big issue, see (1). Root does not affect the firmware version number.

the firmware number will be different for every update that Samsung puts out. you can check out the firmware list here;
http://www.sammobile.com/firmware/
and no, root does not touch the firmware number.

eytan123 said:
hi there,
once your phone is "modified" you won't get OTA updates, but you can always DL the latest firmware and flash it manually. faster than any OTA
Click to expand...
Click to collapse
chrismast said:
1. If your status is "modified", which most likely happens when rooted, you will not get any OTA updates, whereas updates via Kies will work (you will loose root though by using them). Solution: as said before, download the updates manually and flash via Odin or Mobile Odin, faster and easier.
2. It affects you in the way, that you will only get updates (via Kies) that match the code of the firmware. Again, not a big issue, see (1). Root does not affect the firmware version number.
Click to expand...
Click to collapse
psmok said:
the firmware number will be different for every update that Samsung puts out. you can check out the firmware list here;
http://www.sammobile.com/firmware/
and no, root does not touch the firmware number.
Click to expand...
Click to collapse
Many thanks to all of you! (your "thanks button" got pressed ).

Related

Update available but doesn't install - Because of root?

I rooted my phone a few months back, purely for backing up purposes etc so I still have the stock firmware etc. I just checked for updates and it is saying there is a firmware update available. It downloads and goes through the install process but doesn't actually change anything, when I check for updates it informs me again that the update is there.
Is this because I have rooted my phone or is there another issue? Should I avoid installing updates when my phone is rooted? I'm not really fussed about CFW at the moment, I just like the root to have that little bit more access.
Thanks
If you install an OTA update, you will loose root.
You can check if its root or the update might not been downloaded correctly by using Kies with the USB cable.
AzureusPT said:
If you install an OTA update, you will loose root.
You can check if its root or the update might not been downloaded correctly by using Kies with the USB cable.
Click to expand...
Click to collapse
Thanks,
I don't mind losing the root so much, as I guess I can just re-root it? What I'm finding strange is that the update just plain didn't do anything lol. Kernel version is the same, gingerbread version is the same and firmware version is the same.

Unroot and Remove CWM (Australia)

Hi XDA,
I have been loving my S3 and a few weeks back unrooted it so i could have a little more freedom. I have CWM 5.5.0.4 on it.
I havn't added a new rom and I would keep it rooted but I want to recieve samsung updates because CWM won't install them.
I have looked around and havn't been able to find a way around to install these updates.
So i would like to unroot my device and remove CWM.
I can handle having to go back to stock and lose my data but I am unable to find a recovery file for my region.
I'm Australian and have been looking through the link below's tutorial on reverting back and there has been no real indication of a file for Aus/Oceania.
Any help would be great thank you.
galaxys3root.com/galaxy-s3-unroot/how-to-unroot-galaxy-s3-i9300/
Instead of using CWM to update your ROM, why not use Odin?
Also do a *#1234* to find out what PDA/Phone/CSC version you have.
Sleepycat3 said:
Instead of using CWM to update your ROM, why not use Odin?
Also do a *#1234* to find out what PDA/Phone/CSC version you have.
Click to expand...
Click to collapse
It's the updates Samsung requests me to do so it asks me to restart my phone. It will then boot into the cwm that i am fairly sure was put there by odin and it wont certify the installation. I wouldnt know how to manually get the updates.
Thanks for the tip on finding out the version.
Rustythread said:
It's the updates Samsung requests me to do so it asks me to restart my phone. It will then boot into the cwm that i am fairly sure was put there by odin and it wont certify the installation. I wouldnt know how to manually get the updates.
Thanks for the tip on finding out the version.
Click to expand...
Click to collapse
Used *#1234# and it worked liek a charm ill update how i go.

Samsung's Kies software will not connect to my phone

I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
JJEgan said:
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
Click to expand...
Click to collapse
How would I back up my contacts, most importantly, without using Kies?
NfScLambo said:
How would I back up my contacts, most importantly, without using Kies?
Click to expand...
Click to collapse
Synch then with Google
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
you can search 3rd party backup & restore application in playstore. you can try "my backup"
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
dibyajyoti said:
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
Click to expand...
Click to collapse
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
NfScLambo said:
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
Click to expand...
Click to collapse
There are apps on the play store which can check if your phone is rooted. Search for "check root".
The triangle away procedure is optional. You don't really have to do it.
It will just reset your counter so that it seems as if you didn't make any changes.
This is useful if you have to return the phone for warranty.
To backup your contacts I would also suggest to sync them with Google.
It's easier to manage your contacts via your web browser and you always have a backup.
You can also export those contacts from Google to other formats so you can import them later on other phones/programs.
Of course there are also other options... you could copy them to your SIM or use 3th party apps.
I would suggest G Cloud.
It is an app that will backup your Contacts, SMS Messages, Call logs, System settings, Pictures, ... and a lot more
You can choose what to backup. It'll back it up in the Cloud. You have 1GB free storage which is enough.
After a factory reset or installation of a new ROM you si;ply reinstall the software and restore your backup.
I only use it to backup my SMS messages. I like to keep them all.
Good luck
NfScLambo said:
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
Click to expand...
Click to collapse
Even I'm on INU region. Are you from India? If so, you can't upgrade to 4.1.1 yet because Samsung hasn't updated the firmware for the region as of now. Jelly Bean is expected to arrive sometime around mid of November if not earlier. And the firmware upgrade out of the box isn't 4.1 update. Its a security patch recently released by Samsung.
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
NfScLambo said:
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
Click to expand...
Click to collapse
Yes, India is getting INU update 1st week of November or the 2nd. Samsung are market leaders here and JB updates have been confirmed.
There is a way to change from INU on your phone by changing your CSC ID. The CSC is location specific, so if you change your ID to some country where S3 has been given the JB update. You 'might' get it. Though I'm not sure of this method.
Instructions For Changing CSC:
Download Samsung Galaxy S / S2 CSC app from the Play Store
Open Samsung Galaxy S / S2 CSC app
Tap "Change CSC" button
Select the CSC for you Country
Tap "Install" button (Keep in mind changing CSC wipes your device)
I have never tried changing the CSC on my phone so I'm unsure of the credibility of the method above. Do take backup before changing it.
personally ive found kies is flawed and dont really like it

[Q] Cannot Update to 4.1.2

I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
You answered your question yourself...modified = no ota update. Go back to stock unmodified or easier, download the new version from xda or sammobile and flash via odin
Sent from my GT-I9300 using xda app-developers app
OTA on rooted phones.
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Pure Drive GT said:
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Click to expand...
Click to collapse
What part of "Unlocked" is confusing to you? It means the phone can run any sim card of any sim provider, thats what I meant, and no, the phone is not rooted or never even have tried rooting it... Never mind, I factory reset the phone and the update is done. Anyways kudos for your reply
Cheers!

[Q] Android Jelly Bean update

Hi Guys, I have looked high and low but cannot seem to find a definitive answer so to what to do.
Basically I have a Samsung S3 which about 5 months ago I rooted to enable me to use any network. Basically O2 who I used to have a contract with messed up somehow and on their records they could not find a IMEI number and so couldn't unlock, I was going round in circles and as I was moving abroad I had no other option.
Everything went fine and it is only now that I would like to update the OS to its latest version that when I go to the settings and update it says something about having a modified firmware (I think, another story altogether but I now broke the screen and so waiting for a replacement to fix it).
My questions are:
Will I ever be able to update normally via the settings menu again?
What is the latest stable Android update that I could use? KitKat?
Where is the best place to source the most recent Android distributions?
Basically I am just looking for a bit of advice on how to go about keeping my phone up to date with the latest features. I am not really interested in adding hacked functionality etc at this point.
Thanks
If you unlocked your phone using the 'free' methods then updating to the latest rom will return the network lock or corrupt your efs folder, depending on how the unlock was achieved.
You can't use ota updates as you've modified your phone.
Sammobile is where you obtain the latest rom.
Also, questions go the q&a forum and all the above information is posted many times.
Sorry for the wrong forum post.
So to be clear if I want to update I need to go to manually update the phone. Is this via kies or will it be more complex as my phone is now rooted / modded.?
Sent from my iPad using Tapatalk HD
bmouthboyo said:
Sorry for the wrong forum post.
So to be clear if I want to update I need to go to manually update the phone. Is this via kies or will it be more complex as my phone is now rooted / modded.?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
As said, you wont get any updates via OTA if your phone is rooted,
Go to Sammobile.com, find the latest UK / Europe (BTU) generic rom it will be the version ending MJ9.
Download Odin and Guide here
Flash the rom using Odin, doing this will remove root access, once you have installed the rom, enter recovery mode and clear Cache / Dalvik Cache then factory reset (be aware this will wipe your phone and internal storage so copy any files to your PC first)
Boot the phone and set it up, then go to software updates on your phone and update the MJ9 version to MK6,
Now your phone will be fully stock and get OTA updates in the future plus you will have the generic UK and Europe firmware version (BTU) Android 4.3.
Thank you so much, that is a nice clear guide
My last question is if people think it's good to update to 4.3 now? I read the UK was having issues with it?
Sent from my iPad using Tapatalk HD
bmouthboyo said:
Thank you so much, that is a nice clear guide
My last question is if people think it's good to update to 4.3 now? I read the UK was having issues with it?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
No wait for the next full build .
Read the faqs and guides as you wait .
Had a good read about, thanks for that.
Does anyone know or hazard a guess when next official jellybean release may be? Do they run on development cycles, or is this more an advice patch?
Any ideas on if update coming soon that is good idea to flash with?
Also if I install a new ROM I know everything is wiped, is there a way I can back up all my whatsapp convocations etc? Or will I need to install all the apps a fresh? Ie can I restore the phone as is now or will it be a case of each app installed from scratch?
Thanks so much for help so far, think I will update today.
bmouthboyo said:
Any ideas on if update coming soon that is good idea to flash with?
Click to expand...
Click to collapse
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
bmouthboyo said:
Also if I install a new ROM I know everything is wiped, is there a way I can back up all my whatsapp convocations etc? Or will I need to install all the apps a fresh? Ie can I restore the phone as is now or will it be a case of each app installed from scratch?
Thanks so much for help so far, think I will update today.
Click to expand...
Click to collapse
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
ag4751 said:
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
Click to expand...
Click to collapse
Factory reset will not wipe the internal sd card. So if u back up whatsapp conversations without ext sd card, factory reset will not wipe it.
Sent from my GT-I9300 using xda app-developers app
ag4751 said:
Go to the sammmobile link in the previous post I suggested to you and download the UK (BTU) MK6 firmware, there is nothing wrong with that version, if you are already on a stock rom just flash this no need to do any factory resets, wipes.etc
If you are on a stock rom then flash the rom mentioned above it will not affect any of your apps they will still work the same unless you have root dependant app but then simply root your phone again using CF-Auto Root in my signature.
The times you have problems is when you have custom roms then going to a different custom rom or back to a stock rom, in these cases you need to do a full wipe and factory reset so you loose all data unless you have back it up.
Click to expand...
Click to collapse
Thanks for that, I am downloading that ROM now.
When you say stock ROM, I did not go to a custom one but I did root my phone to allow it to be region free. I still get the O2 splash screen etc, so is it safe to say it is still stock and I can simply flash the new ROM without a factory reset?
bmouthboyo said:
Thanks for that, I am downloading that ROM now.
When you say stock ROM, I did not go to a custom one but I did root my phone to allow it to be region free. I still get the O2 splash screen etc, so is it safe to say it is still stock and I can simply flash the new ROM without a factory reset?
Click to expand...
Click to collapse
Yes, my phone was Stock o2 when I got it in May 2012, first thing I did was flash the Generic BTU firmware to get rid on o2 stuff, I have never had to do a Factory reset nor wipe Cache, Dalvik Cache on my phone, it has always been rooted and apart for the MJ9 issues that Samsung had late last year it has worked fine, no lag, no random reboots, no freezing.
If you don't root you will get OTA updates, if you root you wont but you can still use Kies or Sammobile to update to any latest version releases, the factory reset will wipe pictures, music and your app data from your internal storage so if you back them up to your PC before a Factory reset you can replace them afterwards, but if you have not had any custom roms on your phone the need for a factory reset would be highly unlikely.
That's great, all went well today with the MK6 update listed above. I now see there is a MK7 update for jellybean from Israel. Worth going to this?
bmouthboyo said:
That's great, all went well today with the MK6 update listed above. I now see there is a MK7 update for jellybean from Israel. Worth going to this?
Click to expand...
Click to collapse
Choice on that is yours really.
Just because there is a higher number version doesn’t mean its an update from what you have unless it is based on the same version (eg BTU) if you have BTU MK6 and there was a BTU MK7 then that is an upgrade.
Where Isreal has MK7, India has ML4 this generally relates to how long and how many attempts they have in getting that country specific version ready for release, not an upgraded version of MK6.
You need to ensure that the rom you do install has multi CSC’s otherwise you could end up with no network signal or data.

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