filmware update problem - Android Q&A, Help & Troubleshooting

I have the Galaxy s2 version 2.3.3 and trying to update to 4.03 through kies.... My daughter downloads kids apps all the time and may have a bug. Anytime I turn phone on and off the all my deleted apps and messages return from a certain date. I have done a factory reset but still everything returns with nothing deleted. I have tried everything! Even thourh kies I have backed up everything and do the filmware upgrade but immedietely returns to version 2.3.3 with all the deleted stuff. Everything does work fine with phone untill I shut phone off then back on.
Please help me or is this phone done for?????

Related

Sync issue after KG5 update

Hi,
I purchased my phone some 1 week back. And was very unhappy with the battery drain issue of XWKF3 2.3.3 stock ROM. I recently read about updating ROM via Odgin and that it doesn't void the warranty since there was no update for India, I downloaded and updated my phone with ease to the KG5 stock ROM. The tutorial i read asked me to factory reset my phone to remove the cache from previous install and restart the phone in recovery mode. Did all that and lost all data on my phone most of which was available after my upgrade. The software update was fine. I had taken a backup of my complete phone via KIES (some 4 GB) left it overnight to restore (since it was taking million years to do so). As brilliant as KIES is i was not able to recover any data tried 1-2 days with only specific things (contacts settings etc) din work. Since i was doin this all sorts of pop ups for application installation failure came and i also did not sync my google account via the mobile data. As i wanted to restore backup and do a minimum possible recovery. So today morning i connected my phone to my home wifi (my company's wifi is AD based and has exchange 2010 so even KF3 din work with it. banged my head tried numerous things none works). Anyways previously(KF3) it was working fine but now i'm only able to access Android Market my explorer does'nt work neither does my apps and syncing (Facebook, Twitter, Gmail). I am highly frustrated. I've checked the wifi settings a million time everything seems to be in order. But nothing works . What am i doin wrong ? is it the firmware (web says it's supposed to be "STABLE") ? any help will be highly appreciated.
Hey guys,
I have resolved the problem. Well there was actually no problem at all. I just switched off my phone took out the battery and my data config started working again. Also some how when i loaded the new firmware i cancelled google sync when it was running the first time. Thus when i went to the sync settings it was disabled so i enabled it and synced everything.
Cheers

Did i just update

Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
LPD is quite an "old"-ish ROM, if we can say so (check here for details: http://forum.xda-developers.com/showthread.php?t=1544487).
The Build Date is 8th May 2012.
I have found LPG to be the most stable version of 4.0.3 (Build date: 24 May 2012).
Looks like we're gonna have to wait a while longer for 4.0.4 (I meant worldwide coverage for it cause as far as I have found out this latest LPO for NEE is quite alright).
Cheers,
Mihai
jmbill said:
Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
Click to expand...
Click to collapse
There was an update for Kies (just the program you run on your computer) lately, are you sure it wasn't just that?
SNAP!!
Hi guys,
I just went throught the same update issue. I had already upgraded to 4.0.3 earlier this year - but I have been experiencing problems with the phone simply turning itself off at random times and needing to have it's battery removed and reinserted to get it going again.
I e-mail Samsung support and got advised to do a firmware upgrade via kies.
So I did - and lowe and behold it found an update and duely installed it - but I am still showing droid version as 4.0.3 and I can see no difference what at all.
I also didn't need to reinstall any apps etc - so exactly what is going on?
Have samsung realised that they made a mistake with the initial release of ICS and applied a patch?
I've got my fingers crossed that what ever it is, it will hopefully stop the phone turning itself off.
Meanwhile I have e-mailed samsung back to ask exactly what was in the update - if I get anything back I'll post it on here.
Samsungs latest firmware is on 4.0.3.
When upgrading with Kies, none of your apps and personal data is tempered with. Just the system is updated and the rest is left untouched.
So, yes, your're upgraded to the latest firmware.
Sent from my GT-I9100

[Q] Phone completely freezes after ICS update. HELP!!!

Hi guys,
I have a huge problem. I had a stock GB firmware customized by Optus (carrier in Australia) on my S2 I then decided to change to the new ICS 4.0.4. I downloaded the stock unbranded firmware from SamMobile (Australia 2012 September 4.0.4 I9100XWLPW, I9100XSALP6, XSA) I updated using Odin. Before I did the update I reset the phone, did the update, it all went smoothly. After the update I reset the phone again and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
The phone works and all functions on it work, however now very randomly the phone would totally freeze. The phone would be in standby, the screen would come on and it would be frozen. The screen stay on all the time and it does not respond at all. It will stay frozen until I restart the phone by pressing Home+power buttons to restart it.
After restart it all works fine for a few hours, sometimes a day and would just lock up again. The phone is not rooted and as I said i just changed the firmware from the Optus branded GB 2.3.6 to unbranded stock ICS 4.0.4 by using Odin.
Is there a way to find out what is causing the phone to lock up like that? Any suggestions would be helpful.
and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
Click to expand...
Click to collapse
I hope you haven't restored any data app?
przemcio510 said:
I hope you haven't restored any data app?
Click to expand...
Click to collapse
I made sure that I didn't restore any data apps. The only apps that got restored are the ones that get automatically restored by Play store.
I have disabled the live wallpaper that I had and it seems to have stopped the freezing for the moment. I will report on what I find out.
In the mean time if anyone else has a similar issue or has a definite solution please let me know.
Thanks
i know this is a resurrection, but don't see it has been resolved.
also found same/similar problem on another topic, but no resolution either.
couldn't find any resolution anywhere on the net, but possibly i'm just missing it (searching for wrong parameters?)
anyway, a friend of mine bought second-hand (third or even fourth hand to be precise) i9100 with 2.3.6 (stock KI3) on it. the guy who sold it to him said something like: "it works best on 2.3, on 4.x it's buggy".
it was working fine, but friend wanted newer OS, so we tried update. it didn't work, and i found out CSC was broken/missing. somehow i managed to repair it, and update was finally working, but was unable to find any for our location.
so next step was to find stock rom that would work on the device, and then i tried four different 4.1.2 stock roms from this topic.
after flashing it through odin, every one was acting fine, until couple of minutes after it started freezing or rebooting randomly.
then i tried flashing CWM, and flashing from sd card, but it was all the same.
wiping data, cache and dalvik cache, prior to flashing. wiping data after flashing...
nothing seemed to work.
GB works rock solid, ICS works better than JB, but stills it freezes or restarts randomly.
tried CM10, but all the same, except it works a bit faster then official JB. but who cares about speed if it freezes/restarts constantly?
back to who knows which build... freeze... samsung galaxy s2 - i9100... with yellow triangle... booting stopped.
so i decided to dig deeper, trying to find hungarian stock build (country we were told the phone came from) not being sure that KI3 is what the phone came actually with. i found 4.0.3, put it on SD card, wiped data, cache, flashed CWM, wiped data, cache, dalvik cache, flashed 4.0.3 from sd, wiped data, booted, entered location for updates - hungary. update found, hooray... downloading... installing... rebooting... working?
nope... it's worse than ever. trying to log onto google account. typing in email add.... freeze... switching phone on - freeze... thinking about... freeze.
i couldn't sit still. yellow triangle, all those reboots/freezes... at least i wanted that triangle gone, and without a JIG, there was only solution for me was to try triangle away. it wasn't available for download in my country from play store, so luckily xda was there.
somehow i managed to download it from the device, install it, click remove the triangle... it did it's magic, rebooted... and miracle happened!
no more freezes.
so i started torturing poor phone, benchmarking, playing games, listening to music.... it seemed stable for about an hour.
so i said to myself:
- it's possible that previous owners tried to upgrade it to newer firmware, and somehow screwed up the bootloader, which was fixed by this app? maybe that was all there was from the beginning? why not try putting 4.1.2?
and i did... took 4.1.2 spanish build from already mentioned page above, flashed it... and voila. working JB... torturing the phone... playing with it... hour passes, another hour...
friend wakes up... takes his phone in awe, starts playing with it.. we talk a bit... and then that look it just froze again!
from that moment on, the phone again starts restarting or freezing randomly...
and, yes, i still have no clue what could be the cause. it doesn't matter if wifi is on or off, if you're talking on the phone or not, bluetooth and gps are always off. only thing that he noticed is that it usually happens while he's using the phone (meaning: operating the digitizer or buttons). if he starts music playback and not touching buttons or screen, it will probably play for hours.
one more thing, but i doubt it would be the case. the battery in the phone is not original one that was shipped with it, but a quality replacement.
it doesn't feel as if the phone is overheating... so i don't know what else i could do with it.
for now, it's back to 2.3.6.
we both lost a week, torturing ourselves with this problem.
i don't know is there anything i could add more?
all suggestions are welcome.
cheers
Maybe try kernel cleaning script and try philz or siyah kernels.
You shouldn't have to flash a custom kernel so your phone won't freeze, but yes, you could run a nuke script in order to wipe clean all custom ROM's leftovers.
Try flashin' jb via mobile odin, see if it keeps freezing up on you. If so, nuke it up.
Sent from the little guy
i'll try them out.
probably for the weekend, if not sooner. will report back here with info.
any other suggestions are also welcome.
thanks a lot.
cheers
ok, so here are some updates.
i finally got my hands back on my friends phone, and tried nuking remains of older flashes.
following that, i flashed stock spanish rom from above mentioned page, updated after installation to spanish update... and after a few minutes, sudden reboot...
so, went back to nuking, and flashed stock hungarian 4.0.3 i found elsewhere (mentioned in my earlier post. don't remember origin... if i find the link on another computer where i downloaded it on, i'll post the link). tried updating, says no updates found.
started torturing the device. it seemed solid, but battery reported it level was low, so hooked it up onto charger and all seemed well. but phone seemed a bit too hot.
after few minutes (this was all about half an hour to hour after flashing to 4.0.3), again freeze.
after rebooting the phone, battery was at 9%, as if processes were draining battery faster than charger recharged it.
so, i figured i gotta try original battery. so i switched his battery with genuine from my phone.
phone seems stable and less hot, for now.
still checking if it is going to freeze or reboot again.
it's about one hour since battery change. still on charger and using wifi and playing around with apps.
i'll check in with news later.
cheers
I have the same issue.but my battery is original.
What I noticed that the phone stuck when I receive an update notification.
Can I stop softwsre to ask for updates? ???
Sent from my GT-I9100G using xda app-developers app
^go to settings, about device, software update and detick auto update. that should stop it from trying to self-update.
ok, so here is an update to my friend's phone status.
currently on hungarian 4.0.3. about 3-4 freezes/reboots a day. sporadic connection breakups during calls. also, when we talk i can hear myself back. this brings me to conclusion it has to do with modem firmware. i found this topic, so i'll try putting that and see what will happen.
if that doesn't solve anything, my question is this: is there any way of knowing which firmware/rom was originally put on the device, since i don't know the real background of the device? i.e. some way of entering IMEI and finding out what should be on it?
cheers
EDIT: tried KH3 modem, no changes... i could still hear myself while talking to my friend on that device. also, it froze couple minutes later. going back to 2.3.5-2.3.6 for now.
so after couple of months, i finally got my hands back onto this phone...
gave my friend my phone, so i could play a bit with this faulty one.
i have played with it for a couple of days now, and here are things i've tried.
i received it from a friend with 2.3.5 on it which had triggered custom binary counter. he's been using it for couple months without any problems.
so i rooted it and installed triangle away again... reset counter, cleared and flashed hungarian stock (telenor) 4.1.2... random freezes again.
tried several stock roms, mostly hungarian ones (4.0.3, 4.1.2). even reformatted with .pit file... random freezes.
reformatted again with .pit and put XXLSJ, installed stability test and let it run...
cpu stability test 15.5 hours no problems, no freezes. then i realized it didn't have a sim card, so i rebooted phone and installed sim card. let it test cpu+gpu for 9 hours... no errors, no problems, no freezes.
so i thought, maybe it's all fine? but it wasn't! as soon as i took phone into my hands and started going through menus it froze!
so i tried SGII_repair, rooted and did "repair"... but nothing changed... still random freezes.
if i just let it do the stability test, it'll probably work forever.
things i've noticed:
- serial number is wrong format (14 hex digits instead of 11 alphanumeric)
- during stability test, cpu frequency dropped from 1200 to 800 mhz (maybe because it was getting warmer? 42-43C during cpu only+charging battery, and about 39-40 during cpu+gpu test)
i tried to find out which firmware is latest according to serial number via kies, but it gave me error.
i know it's from hungarian market, but don't know which exact part of it (branded or not).
don't know what previous owners did to it, and don't have backups of original efs or anything original.
i just want to make it work, don't care much about custom firmwares. i'd be happy even with unrooted stock... just for it to work!
i have no ideas what else to do.
anyone?
finally, as i couldn't resolve the problem, i returned phone to 2.3.5 and sold it as is.
thanks to all people who tried to help.
cheers

Problems after flashing

Hello guys
I was running Android ICS 4.0.4 on my Galaxy S III international version (GT-I9300) with BB version of I9300XXLFB (KSA). I recently downloaded the official Samsung firmware of Jelly Bean 4.1.1 with BB of I9300XXDLJ1 (UAE), which is a different country (UAE vs KSA) provided by SamMobile.com, which supports Kies as well. I have no root, my device status is "Normal", flash counter is "0" and every thing else is fine.
After flashing the ROM, it looked amazing and there is really performance improvement noted.
But the device kept restarting, and when I connect it to Kies, it show that "Access to C:\ProgramData\Samsung\DeviceProfile\Cache\GT-I9300\version.dat denied", and Kies shows a message implying that "Software upgrade is not suppored by Kies 2.0".
I re-flashed the ROM using Odin3 v3.07 and restart problem seems to be fixed, although it restarted many times initially after the re-flash.
But Kies problem is still not fixed.
I searched the forums here and some solutions suggested uninstalling, cleaning registry of Kies, and reinstalling Kies would fix these problems.
An interesting point to mention is that, although I re-flashed using UAE ROM, Kies still shows that my device is "KSA" version.
Any idea how to fix?
Unfortunately, the restarting problem has recurred and everytime I switch on the device it hangs and reboots
Any idea?
factory reset may be necessary
slaphead20 said:
factory reset may be necessary
Click to expand...
Click to collapse
That's really hard
Well, I tried something stupid:
1- I cleared cache.
2- I flashed back to the stock original ICS 4.0.4 (SamMobile.com firmware) of KSA region (WITHOUT wiping any data)!
3- I flashed again with JB 4.1.1 of UAE region.
It seems to be working. Until now, there is no hangs whatsoever, and the device did not reboot.
Hopefully it works, I will keep you updated.
But Kies still shows that it does not support firmware upgrade on the device.
Unfortunately, I had to restore back to 4.0.4 and wipe my data
My data have been lost
Samsung is a bad company, week customer support!
I will have to wait and wait and wait for their official update to KSA region
Sh*t on everyone who told me in another post that updating to another country's firmware is not going to affect Kies update and will not cause problems. F*ck them! You answer without knowledge!

Samsung Galaxy S3 resetting

Good afternoon all,
I have recently updated my Samsung Galaxy S3 via kies to Android 4.3. I couldn't do the update over the air as it was rooted. I had to go through and root my phone again through Odin and again all that went fine.
However since doing this I have had to restore my device 2 times as it shuts down every now and then and I find I 'lose' some apps...mainly games, which I find annoying. It also wipes any saved text messages.
At first I thought it was only losing apps that I'd downloaded through other means (i.e. not Play) but it appears not. I still have the apk files stored on the phone and have tried to re-install them but I get a message of 'app not installed'
Can anyone tell me why this is the case? As I have previously said it has only been since updating to Android 4.3. Not sure if it is due to rooting my phone (i'm guessing not).
Any help will be greatly appreciated
Chris
!!ALL QUESTIONS GO IN THE Q&A FORUM!! OR THEY MAY BE DELETED
Please use the red report button and ask a mod to move the post.
See multiple posts re OTA and root problems.
Suggest factory reset if that does not fix then flash stock 4.3 through Odin .
I know that I can't do OTA updates... My problem is that the phone will restart, without warning and when it reboots I have lost all my text messages and a few apps. Trying to reinstall the apk files gives me the error 'app not installed'
I have tried factory reset both through the recovery mode and the system settings, but nothing resolves it.
My phone is rooted and runs Android 4.3 which was updated through kies.
The apps it loses are games so that's not a major issue... It's all the text messages.
I have a very similar problem, phone always shuts down and restarts on it's own. A couple of times it has lost some apps but usually it just starts up again fine but it's very annoying. Sometimes it gets stuck in a boot loop too.
A Google search for random reboot or random shut down brings up a lot of results but no solution's, so it seems to be a common problem. It's not just the stock rom either as it still does it when rooted and running other roms.

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