More ppl should visit the +tf201 thread... - Asus Eee Pad Transformer Prime

So I've had my ups and downs with this tablet. My GPS has been borked since day 1, no biggie to me but I don't like that fact. They gave me an adapter that works, for free. Never use it...
I'm on my 3rd free RMA, it is being shipped back to me now even though I wanted to pick it up...anyway, each free RMA was definitely caused by my own actions. So they have fixed my prime 3 times now when I have been the problem. Of course, I don't state it that way to them and I am very polite...
Each RMA has been super fast too, never more than 3 days!
I have my gripes with this tablet, like: why the hell was it so laggy after the JB update?! or why the hell couldn't I connect to my adhoc wifi originally?! Which made it useless to me to begin with. So, I have had serious issues with my tf201 from day one, but Asus & SMS Infocomm has resonded quickly and exceeded my expectations every time. I straight up told the guy (same guy that has taken my tablet all 3 RMA's) this last time, that it was my fault the tablet is bricked. Told him it is unloacked and I messed it up. Asus, still warranted it and no charges to me.
With all that being said, I don't think there are enough positive experiences being posted on here. I would like to see more positivity.
Also, this is making me seriously consider getting an Asus Transformer Book i7 when they are available!

true that tf200 sucks big time especially for its price tag at time of release.
1. gps doesn't work
2. wifi is piss poor
3. slow i/o
4. dead camera within 9 months
5. volume is soft
1+2 is alleviated with dongle which is goodwill on asus side.
3 is a downer. my sgs2 can install apps much quicker.
5 i use loudness app
To answer your lack of positive threads in this forum, i believe most tf200 like me are satisfied with our mainstream usage. People with negative experiences are much much more likely to voice out their opinions.
androwookie rom is amazing. you shd give it a try.
in short, tf200 is beta product. some HW flaws can be fixed by rma. SW lag can be improved by custom roms.
Given a choice, if I had perfect information, I would have skipped the Prime or Asus tablets entirely and bought Windows 8 Tabs.

mystril said:
true that tf200 sucks big time especially for its price tag at time of release.
1. gps doesn't work
2. wifi is piss poor
3. slow i/o
4. dead camera within 9 months
5. volume is soft
1+2 is alleviated with dongle which is goodwill on asus side.
3 is a downer. my sgs2 can install apps much quicker.
5 i use loudness app
To answer your lack of positive threads in this forum, i believe most tf200 like me are satisfied with our mainstream usage. People with negative experiences are much much more likely to voice out their opinions.
androwookie rom is amazing. you shd give it a try.
in short, tf200 is beta product. some HW flaws can be fixed by rma. SW lag can be improved by custom roms.
Given a choice, if I had perfect information, I would have skipped the Prime or Asus tablets entirely and bought Windows 8 Tabs.
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I think it's a good deal more profound than that, consider: what sort of person goes to a modding forum to ask for help? someone who is happy with the device? or someone who is unhappy and wants to change it ?
I bought my TF201 in Jan of last year and it has been rockin' the whole time, The only issue I have noticed of those listed is that there are some minor lag issues with JB, but only when I use certain apps. (firefox mobile lags, dolphin does not.
In that time I have not been very active on XDA at all, thus have not posted my positive review- I haven't had a reason to come here
The only reason I'm here now Is that I'm bored today and don't have much else to do.
I work tech support and we see this all the time- we get calls from about 10% of the users, and they are unhappy. No one else calls tech support because they don't break their computers

Good points.
I just like tinkering with these things and have had no problems with my phones when rooting, unlocking, and installing custom roms. I am, however, having hell with this thing. I follow steps to the tee and brick it every time. So I'm done messing with it now. It's not as laggy now as when I sent it in. Maybe there was yet another update between the time I bricked it and they re-flashed it.
I would like to say that SMS Infocomm has been fast as hell fixing this thing for me and it has always been free of charge to me. Although they scratched it once the 2nd time, and scuffed it up this time (3rd rma). Very unhappy about the scuffing. You pay $600 for something............rant avoided.
Anyway, my experience with the rma process has been extensive and I'm very happy with the turn around time.
Anybody have any thoughts on the transformer book tx300?

Its good to hear that story!
I am right there with you... rooted and unlocked tons of devices; LG, Samsung, and HTC, and ive never had any issues. The TF201 i managed to brick with hardly any ROM'ing at all.. And I am ridiculously careful!
Anyways, I ALMOST posted mine on Ebay for parts, but decided to pull it and just try an RMA first, even though i was fully aware it had no warranty anymore and I had personally bricked it. Its been about two weeks now (much longer than I had expected) and the status is still "product is being repaired." Its been that way for about a week now. Hopefully since I wasnt already contacted about the cost, they are indeed fixing it under warranty. If so, I will be more than delighted.... but I will be selling that mother for a Nexus 10 straight away

veive said:
In that time I have not been very active on XDA at all, thus have not posted my positive review- I haven't had a reason to come here
The only reason I'm here now Is that I'm bored today and don't have much else to do.
I work tech support and we see this all the time- we get calls from about 10% of the users, and they are unhappy. No one else calls tech support because they don't break their computers
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I agree. I bought mine right when they came out in December and never had any problems until the JB update, and that was just a little lag. I didn't post anything on here because I didn't have any problems, so i was just lurking around on here. Any questions I had I asked on a transformer specific forum that I was already a member of. I think the prime gets a worse reputation that it deserves because the people posting are the minority of owners, and the silent majority are content with their purchases. I only returned mine because getting a full refund for a year old tablet was too good to pass up, so I returned it and got a new laptop.

Related

To buy or not?

I am very interested with the Prime. I heard there are some problems with it. I long do you thing it will take asus to fix the GPS problem? I heard there are also some small bugs.
I'd say buy it ASAP. yes, first batch did have a minority of users who had some issues. Across the board, GPS is weak. the true reason has yet to been announced from Asus. hopefully a software issue update can fix that. other than GPS, which I don't use anyways, My Prime is a great built device. majority of people don't suffer all the issues being thrown around. take a look St the various polls in here. almost all of them, execrable GPS one shows the Prime being mostly defect free and people completely satisfied with it. My display, performance, and wifi all work great great. so if you want the best out right now and for at least the next few months, get the prime. its the best deal out right now. Sift through all the b.s. n threads and make a decesion. as for me, I've been enjoying my Prime nonstop since 12/22. Nest tablet ever by far in almost all categories.
Simply put, no way to tell. If it can be fixed (unless this is how Asus intended it to work, which is doubtful) it will be fixed via RMA or software update, but there is no eta at this time. Hell, they just started to admit that things aren't as they should be.
Thanks. I am still considering to buy it. I dont live in the USA, and I would send the device using my friend in the USA to my home in Israel, so I dont have warranty and I must know if those problems are software issue.
I have heard about Asus international warranty, do you know about that?
I would say buy it there's no other tablet that can come close to it match this one you will love it
I think pretty much every gadget made today by anyone--very much including Apple--has build issues during the first month or so of production. Margins are so tight and timing is so important (yes, ASUS really, really wanted to be first out the door with a Tegra 3 tablet) that things do happen. Early adopters help manufacturers work out the kinks--it's pretty much the price of admission in being an early adopter.
So, if you want the best chance of getting a perfect tablet, wait at least a month before buying it. Let all of the kinks get worked out first. That's true for the Prime, and it'll be true for whatever tablets come out over the next few months.
I have a Champagne unit that's perfect as far as I can tell EXCEPT it has a wonky haptic feedback mechanism (i.e., vibrator). The thing makes a pretty loud noise for very little actual vibration. However, I'm going to keep it, because 1) I like the Prime that much and don't want to go a few weeks without it and 2) I know the chances are that if I get another one right now I'll probably have some other issue.
So, I'm willing to make a compromise (turn off haptic feedback) to have an otherwise "perfect" Prime right now. My wife thinks I'm crazy--she'd just wait for the chances to improve of getting a unit without any issues, but then she'd go those weeks without actually enjoying the use of a device. Different strokes, really.
If I could go back in time, even with my defective screen, broken GPS, loose paneling, I would still have preordered the prime. I love it. If my replacement prime from Amazon doesn't fix the screen issues, I'll be singing a different tune.
My advice, buy it. BUT MAKE SURE you order from a retailer that is absolutely no-hassle about returns or exchanges. Same advice for any product, but especially expensive new models.
Depends. The GPS isn't working and probably isn't gonna work. WiFi has shorter range and doesn't seem to be too stable.
I'm having a hard time recommending buying this tablet considering the WIFI. It's pretty bad. I mean, it's fine if you're always going to be near a strong signal and are merely browsing the web, but I can confirm that it is SLOW (and others have said that the range is poor too). This is based on some tests I've performed (http://forum.xda-developers.com/showpost.php?p=20908801&postcount=19). I have 30 days to return mine to Newegg, and although I really love everything else about the tablet, I don't think I can justify keeping a tablet with such crappy wifi, as that's kind of important for a tablet.
>I dont live in the USA...so I dont have warranty
You've answered your own question.
>and I must know if those problems are software issue.
Suggest you browse through the discussions here and determine for yourself if the issues mentioned are hardware or software. If you can't determine this on your own, it's probably best not to buy an item that can't be returned.
Given your geographic obstacles to warranty service, it would seem prudent to wait a month or two and track the company's progress on correcting the most significant issues (e.g., GPS and WiFi). If you buy now, you really have no one but yourself to blame if you have trouble.
OK, guys, Thank you. I will wait a few weeks and I follow this forum to see if the issues are fixed. Its not smart to order a product that is not a 100% when you live across the ocean.
bar_rodoy said:
OK, guys, Thank you. I will wait a few weeks and I follow this forum to see if the issues are fixed. Its not smart to order a product that is not a 100% when you live across the ocean.
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Acer and Lenovo are announcing Teg3 tablets in a couple of days. They both have very good international warranty support and have their own repair centers in Europe and the ME where Asus relies on third parties. I remember a friend in Tel Aviv saying it took three months to get an Asus notebook repaired. If that's important to you, check out all three websites and see who offers the least amount of hassle should you have a problem.
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
demandarin said:
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
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You can talk about your own expereinces all you want. Unless you've had an Asus product repaired in the ME, you're not speaking first hand. I shared an experience a friend had that could effect the OP. The fact that Asus has a much smaller international support base than larger companies shouldn't surprise you. The delay was due to a third party service center waiting for parts from Taiwan. In this particular instance, your defense of Asus is way over the line.
BarryH_GEG said:
Acer and Lenovo are announcing Teg3 tablets in a couple of days. They both have very good international warranty support and have their own repair centers in Europe and the ME where Asus relies on third parties. I remember a friend in Tel Aviv saying it took three months to get an Asus notebook repaired. If that's important to you, check out all three websites and see who offers the least amount of hassle should you have a problem.
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Thats sounds good.
The problem with Asus in Israel its not the warrenty, its the price. Actually the price is not only high on Asus products, its high about any electronic devices because the importing costs.
demandarin said:
people love to rag on Asus. lol as far as 3 months to get back notebook goes, that's one of the few defaulty devices. hands down Asus is still known as having the most realiable PCs and computer components. they break down less than all others. tests n polls from Pc world n magazine confirmed that. Acer and Lenovo near the middle to top of having most issues. go to Acer section of forum n u will see all the manufacturing gripes amd issues with their devices. Lenovo hardly ever updates their firmware for Android.
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Lmfao lenovo updating their firmware is a joke....

If you value the future of Android

EDIT: I have some new information. Check the following thread. http://forum.xda-developers.com/showthread.php?t=1439582
BELOW is the original Thread.
RETURN YOUR TF201!!!
I am. Granted I have not just the GPS issue, but BT/WiFi fail as well. But you guys know that ASUS released this device knowing full well that the GPS was not going to work and I can't imagine they didn't catch the BT issue prior to release too. The only way they missed the BT issue is if the BT issue is caused by whatever quick fix they used to solve the initial BT issues reported by a reviewer(s).
By acquiescing, you are telling ASUS and every other manufacturer that this behavior is okay. That when faced with a choice of scrapping a device in the manufacturing stage for a significant loss, or releasing it to the public and letting the cards fall where they may for less of a loss, that they should screw the consumer. Depending on the extent of the issues with the TF201, they would have had to replace the backs of all TF201s at the least, perhaps more. If everyone, or enough people return the device then you are sending a message that this is unacceptable. We Androids know that we aren't getting perfect Apple devices, but we don't accept such blatant insults. I am also going to be reporting this issue to the Better Business Bureau and I think you should as well. Their response to the GPS issue is nothing short of a case of bait and switch.
http://en.wikipedia.org/wiki/Bait-and-switch said:
Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.
The goal of the bait-and-switch is to persuade buyers to purchase the substitute goods as a means of avoiding disappointment over not getting the bait, or as a way to recover sunk costs expended to try to obtain the bait. It suggests that the seller will not show the original product or service advertised but instead will demonstrate a more expensive product or a similar product with a higher margin.
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Without internal documents I can't truly prove that they intentionally sold a flawed TF201 with the intent to recover costs incurred before the problem was identified. But one of two things happened.
1. They caught the issue and upon determining it to be unfixable they released the device anyway to recoup whatever costs they could.
2. They are so stupid, which is possible because they released and ALL-ALUMINUM back in the first place, that their testing methods failed to catch the fact the GPS was so **** that even standing in the middle of a road with no obstructions it can take FOREVER to find your location. Until the fix to download GPS coordinates over WiFi, in a week of delivering pizzas the tablet never managed to figure out that Las Vegas wasn't Toronto.
I favor the first possibility because as bad as GPS is for me, I can't see it being possible that they didn't catch it.
For now I am back to my TF101 which works flawlessly for my uses.
EDIT: Now I've gotten my valid raging out of the way. I admit that were I only victim to the GPS issue, I would probably keep the tablet. But I still urge those of you keeping your tablets to file a report with the Better Business Bureau over ASUS' handling of the GPS issue. They advertised a feature and now they simply act as if it never happened and have offered nothing as recompense.
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
magicpork said:
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
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You sir, are part of the problem. I don't care about GPS either. It's the principal of the matter and the precedent it sets. Your 500+ dollars is 500 reasons for ASUS and the next company that has a choice to release a knowingly broken device because people like you will just accept the lubed up rod they have for you.
I am giving ASUS a chance to send me a replacement unit. If they send me one and it doesn't have the BT/WiFi issue my faith will be restored and I will not report them to the BBB and any tech blog/news site that will listen to the story and read/post the correspondence between ASUS and myself. I like my TF101. I want ASUS to make this right
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
WasabiWa83 said:
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
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Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
My hands are itching to type "TL;DR", but unfortunately, I have in fact read all of the thread.
From where I'm sitting (Prime is in preorder, getting it this week), you're a frustrated user, venting your frustration the wrong way.
What did you expect when you created this topic? Did you think people would agree with you en-masse, and send their devices (which many people have been waiting a long time for) back straight away?
The reason I'm asking this question is that I think you didn't stop to think about it. If the product doesn't do what it's advertised to do, you're entitled to return it. If you feel you need to share your experience with the world, you can write a review. Be it to "protect" others, or simply express your outrage, a well written review gives everyone (you, others and the manufacturer) a chance to see your point more clearly.
Thus, I advise you to refrain from going on about this in here and write a comprehensive review, noting both the pro's and the cons. Then let other people decide what they do, instead of telling them what they should.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
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Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
No...........
Sent from my SGH-I997 using xda premium
pandaball said:
Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
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However, if they 3 days after that released a iPhone 4F(ix) then everyone would..
Unfortunantly many of us are unable to return our devices due to Retail return policies for tablets. I could get mine exchanged but that gets me nowhere.
They are getting mine back too.
I was willing to overlook GPS, but then Wifi turned sour and as a kick in the balls,
asus has announced a new tablet by advertising it as "an improved TF201".
Well Asus, funk that! You lost me!
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
As of late Monday, the thread titled "Weak wifi" led all others with more than 130 messages, and nearly 13,000 views.
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http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
I think this young man makes a great point. Some of you have no use for GPS, I understand, but some of us that spends 500 would like to get our money worth. That means things should work as advertise. It is a bait and switch really. I'm not pissed that Asus came out with a new tablet, I'm pissed that my tablet is compromised and they're not doing anything about it. I can't take mine back because they don't refund. If you let these company do that, they'll continue to do that next time. Rush to release a product and hope that they can update it later, or if they can't, release a new model and let the customers suffer. Also, the hardware and the OS are almost synonymous, if you got a bad device, people will perceive the OS as bad as well. I know this is going to turn many people to getting an ipad even.
Now just as a devils advocate: is anyones gps COMPLETELY NON FUNCTIONING? I don't wanna hear weak, not good, sometimes, NON FUNCTIONING. If it is, you can get it replaced through RMA. Is it working at all? Then Asus didn't lie or make something up that wasn't true. I'm trying to think about this like a lawyer. Since the gps chip is functioning, it does get a signal and can handle most location acquisition tasks. I understand its not a Garmin but there was never a promise of this. GPS was a listed spec. It never made any claims as to its ability as a gps. This is where I see a problem with the Bait and Switch Argument.
Also, if everyones so damn smart here, then why didn't anyone think that the aluminum backing would have problems with signals? I think people are just a little mad maybe because they're so brilliant that overlooked something that everyone already knew would be a "problem"
In a week, my GPS has found exactly one satellite, promptly lost it and never did locate me. Left it in the car all day in a parking lot to see if it could sort itself out, all it did was drain the battery. Willing to look past it however, for the dock and battery life, and otherwise it was satisfactory (haven't tried BT/wifi yet, though, might be a deal killer)
Last night's ICS update gave me banding and market won't finish downloading anything, even post-wipe. Obviously fixable via software, but nonetheless the experience continues to fade. Plus, it's almost a doorstop while I have to sideload everything. Even my hacked-to-death Pandigital novel that I got at Kohls with some socks and 30% discount coupon is more stable than this.
There is no way that this product was conceived solely to make high schoolers pee themselves over frame rates on XDA. Businesses are going to begin equipping employees en masse with tablets of some sort, and thus far this was Android's best shot at heading off Apple, because it is a familiar form factor that Apple doesn't yet offer. I am in a role where I get to have some input on this issue for my Fortune 500 company, and I simply can't imagine showing this mess to the IT stakeholders like I had originally hoped. Keeping mine for now, but I see the OP's point of this being a strike against Android for enterprise, which is where the money has barely been tapped.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
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this did happen with the iphone 4 and the botched antenna. apple just gave out free bumpers and they're doing fine
Mithent said:
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
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Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
clouds5 said:
Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
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+10000000000000000000000000000
Cant wait til the trolls are gone
Sent from my Transformer Prime TF201 using xda premium
HuskerWebhead said:
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
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'VALUE THE FUTURE OF ANDROID' is like saying returning your Prime will save the world lol. I'm with this guy, if you don't like it call the BBB, Asus, and your retailer and make them take it back but you're *****ing at the wrong people. Even though I've had to RMA mine for screen bleed, I'm still highly impressed with Prime

[Q] TP Worth Waiting For ?

Okay so I dont have it pre-ordered or anything basically waiting for Best Buy to get it back in stock.
Been seeing alot of the posts here, and was wondering if it is really worth the wait. It seems like alot of negatives are going on here concerning the prime and I wonder if it is really worth it or if I should look into a different tablet.
I mean is it as buggy and problematic as it seems ?
Psycho-Nemesis said:
I mean is it as buggy and problematic as it seems ?
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You'd best do a LOT of reading about this thing if you don't want your pocket picked.
in a nutshell, yes it's worth the wait, and no it's not as buggy as it seems to be on these forums. are there some manuf flaws from a rushed first production run? sure. do most other first generation/run devices have flaws like this? yes.
value is very subjective and it's going to depend on what you want from a tablet.
do you want cutting edge hardware that will be "king" for at least 4 months?
do you not care about proper gps functionality? (as in, are you going to use this as a standalone GPS device for navigating and while it's not connected to a wireless network)
do you want android?
do you want timely updates?
do you want something NOW?
if you answered yes to those questions, the prime is hands down the best tablet on the market.
personally, my prime works fine (aside from no gps lock, but A-GPS works perfectly fine for my usage), i have very little light bleed on the upper left, and will exchange that for another one once gamestop gets new stock in, but otherwise this thing is fast, solid, & gorgeous.
the kicker for the prime line in general tends to be the dock, i had one for the tf101 and i loved it, waiting for amazon to deliver my dock for the prime.
adiliyo said:
in a nutshell, yes it's worth the wait,
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Bull****.
Everytime I turn round there's a new thread with someone having MAJOR problems. The tablet isn't worth it to someone who has ANY clue as to the value of money.
Someone Walkin' said:
Bull****.
Everytime I turn round there's a new thread with someone having MAJOR problems. The tablet isn't worth it to someone who has ANY clue as to the value of money.
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Before you call BS on somebody's, IMHO very well argumented, opinion, have you considered:
1) Most people happy with their prime don't post "I'm so happy with my prime", only people having problems post in the forum.
2) Have you considered the prime install base vs. the number of thread stating problems. I agree that the prime has major hw issues if the install base is like only 500 units and there are 50 threads with problems (10% with defective units). But if the install base is 5,000 or 50,000 then only 1 to 0,1 % observes problems and almost 99% do not..
3) How many of the problems observed are in regards to human error or lack of knowledge? I've seen threads where people complain that the unit won't turn on because they haven't charged it or for what ever reason have gotten the unit into boot mode.
4)Some problems are attributed to ICS in general and not the prime.
I agree that the prime launch has been sub optimal and the first batch of primes has definitely generated a lot of static about hardware problems. I got mine exchanged for a new unit, and have not seen any of the problems mentioned on the forums.
OP: See adiliyo's post, I definitely agree on his views. I enjoy my Prime very much and with the keyboard, I rarely have a reason to boot my macbook. The UI is very smooth, it is absolutely a beast in regards to video playback, and the build quality is very good. With ICS the browser performance is very good and almost as fast as a desktop browser.
If you want to be sure to buy a tablet with no problems at all, then wait a few months after launch before you buy. Being first mover presents both unique problems but also unique rewards - like me having the prime in Denmark 5 weeks before hitting retail here.
It depends, the prime in itself is beautiful but there is no denying that it has some serious issues, namely GPS and WIFI.
GPS is irrelevant for me (even though it simply should work of course) but WIFI IS a serious issue. When close to the router and with no obstacles all is fine but performance degrades quickly once you move away from the router.
Check this video for a comparison:
http://www.youtube.com/watch?v=nzCZc3pjtrA
And I can confirm these results with my prime (also owning the original transformer TF101).
Apart from WIFI, it truely is beautiful and worth the wait but if you plan to use wifi across the house, or in some other spots with lesser access, for streaming video, etc please think twice (or thrice) before geting it.
Worth to me. I did a little homework before I decided to buy a Prime. I knew the GPS would be a problem, but I didn't really need a 10" GPS anyway. So I went for it.
The wifi function is okay, no big issue. everything is good. Quite satisfied now.
I believe it is worth the wait. I read constantly while waiting for best buy to have them in stock online. I took into consideration the various problems individuals were having and when one became available, I purchased it. I have had it all but a week now and have seen zero issues in regards to wi-fi (signal strength matches my Atrix's whereever I am) and GPS works well enough that it locates my location close-enough. As another poster said, only those people who have seen issues have posted about them. I have zero complaints with mine, especially with the ICS update yesterday, and would recommend this unit to anyone seeking a great tablet.
I'd say it's worth it. I know looking on the forums might make some people a little nervous about shelling out $500 for the current Prime. But you need to keep in mind that forums are where people go WHEN they have problems. Obviously, people with issues are over-represented here.
That said, I would not say the TF201 is perfect. GPS seems clearly defective. No excuses on this one. If you need GPS, look elsewhere.
Aside from that, I don't see anything else that can be considered a major flaw. Some people have issues with Wifi, most do not (myself included, I get the same internet speed on my TF201 as I do on my gigabit wired desktop). As far as the other stuff (light bleed, dead pixels), it's not really out of the ordinary for LCD screens for a minority to have issues...read newegg reviews for practically any popular monitor and you'll see it, likewise over at apple (or other device) forums. People who are expecting LCD screen production to be perfect or for manufacturers to go over every pixel on every device are kidding themselves.
Thank you for some of the replys.
This is my thing, I know generally the fourms are where people are going to be crying about there devices.
Now I work in a tech support type job, so I know an opinion of something can be skewed when all you see is bad about stuff. now the other thing though is this. I see people posting issues about how doing regular firmware updates are causing serious issues with their Prime's.
I know its hands down on papaer the best tablet, but even with one of my friends who has one, first time he opened it out of box he did a fireware update and nearly bricked and then had to do the battery drain to fix the problem.
So I am alittle hesitant on the whole prime still. Which is why I am here on the fourms asking, basicly seeing, those who are "happy" who haven't had the problems, who don't seem to be those who are whining and crying and complaing about how Asus "stole my money", come forth and say something.
Oh and thanks adiliyo, your post seemed to at least be unbias, so thanks, also I too dont give a rats about the GPS, its a tablet, sure its nice to work, but not a big deal for me. Also ph0ton you as well thanks for the opinion.
Hopefully there will still be more replys still, cause I am still sadly on the fence about his.
I recieved one from the 1st batch (arrived on 23rd) and the only issue I have is weaker GPS than my XOOM, but I have never used the GPS on either. My Wifi is fine, and I absolutely love the tablet overall. I would buy it again in a second.

ASUS Technical Support - why bother?

I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.

Why is everyone trading away their Prime 2?

Well I just decied to replaced my iPad2 with the Asus Prime 2, mostly sold on the attachable keyboard..
But I've noticed a growing number of threads on this forum that suggest that people are desperate to get rid of their units and trade them up to the Prime TF701?
Is.. is it *really* that bad? Have I made a huge mistake buying one? I got it from a 3rd party seller on Amazon so Im unsure if I have the same recourse from a shop
It Seems to be in the Manner One calls "BAD"
I am on my second one. First one was bad out of the box. Replaced it & I have only experienced a few of the reported problems. Specifically:
1. All but inoperative GPS -- For what I wanted GPS for, the onboard unit would not have worked adequately any way -- External Bluetooth unit fixed that.
2. Weak WiFi. My biggest complaint. Works, but range is somewhat less than I desire.
3. Somewhat slow data transfer between computer & Transformer -- Liveable, but slower than I desire.
4. Prior to JellyBean, I experienced a "few" spontaneous program shutdowns. I never got ANRs, just restarts of very few apps. None since JB.
I read most of the replies on this forum, and my experience has been overall positive (not OUTSTANDING) with the TF201 when compared to the descriptions (horror stories) of some other users.
If I had to do it over, and knowing what I now know, (I really hate to say this) I would buy an IPad. STOP!! No rock throwing, please. There is only ONE reason I would commit such an act (I LIKE ABSOLUTELY NOTHING ABOUT APPLE OR ITS PRODUCTS). The only possible reason I would do so, is because of the FOREFLIGHT app (for aviation). There is nothing Android that measures up to it.
Well, there you have it. If your expectations are unrealistically high, you possibly will not be satisfied. If you are willing to overlook some few deficiencies, your experience can be positive.
Hope my ramblings give you some glimmer of hope.
Jerry in Anchorage
muskt said:
I am on my second one. First one was bad out of the box. Replaced it & I have only experienced a few of the reported problems. Specifically:
1. All but inoperative GPS -- For what I wanted GPS for, the onboard unit would not have worked adequately any way -- External Bluetooth unit fixed that.
2. Weak WiFi. My biggest complaint. Works, but range is somewhat less than I desire.
3. Somewhat slow data transfer between computer & Transformer -- Liveable, but slower than I desire.
4. Prior to JellyBean, I experienced a "few" spontaneous program shutdowns. I never got ANRs, just restarts of very few apps. None since JB.
I read most of the replies on this forum, and my experience has been overall positive (not OUTSTANDING) with the TF201 when compared to the descriptions (horror stories) of some other users.
If I had to do it over, and knowing what I now know, (I really hate to say this) I would buy an IPad. STOP!! No rock throwing, please. There is only ONE reason I would commit such an act (I LIKE ABSOLUTELY NOTHING ABOUT APPLE OR ITS PRODUCTS). The only possible reason I would do so, is because of the FOREFLIGHT app (for aviation). There is nothing Android that measures up to it.
Well, there you have it. If your expectations are unrealistically high, you possibly will not be satisfied. If you are willing to overlook some few deficiencies, your experience can be positive.
Hope my ramblings give you some glimmer of hope.
Jerry in Anchorage
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Click to collapse
That sounds pretty bad in fairness...
Given the price of the unit (£400) you would expect it to be fast and.. wifi/gps to work!
Hrmm.. This is problematic. I've not yet actually revived the unit yet so I've got to consider carefully if its worth opening or just sending back closed for a full refund (if I can..)
I will absolutely NOt be trading my Prime for the 700..I will be trading it for the Nexus 10!
Same here...
Mine is going back to amazon for a full refund. Printed the return label and refund barcode late last night. droping the box by ups today.
Ahhh and yes... I'm getting a Nexus 10 too :victory:
slychocobo said:
Well I just decied to replaced my iPad2 with the Asus Prime 2, mostly sold on the attachable keyboard..
But I've noticed a growing number of threads on this forum that suggest that people are desperate to get rid of their units and trade them up to the Prime TF701?
Is.. is it *really* that bad? Have I made a huge mistake buying one? I got it from a 3rd party seller on Amazon so Im unsure if I have the same recourse from a shop
Click to expand...
Click to collapse
I don't think you made a mistake. In addition to the attachable keyboard, you've got the much longer battery life, a USB and a full-sized SD slot. On the Prime itself, you have micro HDMI and Micro-SD. You've got some apps that will run in floating, re-sizable windows (Overskreen browser and Stick-IT media player). You can install widgets. You can mount the entire filesystem when connecting to a PC without installing some silly program. You've got multiple sources for getting apps and less expensively than the fruit-flavored alternative. On top of all this, the Prime has a more robust processor than the iPad2.
No, you didn't make a mistake.
There are a small number of specific apps where the iPad is clearly the better choice. These tend to be nichey.
You're going to love your Prime. Mine's great.
Hey op, since you've had a ipad 2 before and know how it performs, I think you'll know very soon if you have made a mistake or not.
htcplussony said:
Hey op, since you've had a ipad 2 before and know how it performs, I think you'll know very soon if you have made a mistake or not.
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Click to collapse
Well thats.. Vague?
Care to eloberate.
Found someone to buy my Prime tomorrow, enough to trade for a Nexus 10.
slychocobo said:
Well I just decied to replaced my iPad2 with the Asus Prime 2, mostly sold on the attachable keyboard..
But I've noticed a growing number of threads on this forum that suggest that people are desperate to get rid of their units and trade them up to the Prime TF701?
Is.. is it *really* that bad? Have I made a huge mistake buying one? I got it from a 3rd party seller on Amazon so Im unsure if I have the same recourse from a shop
Click to expand...
Click to collapse
you sound like a troll with this question. However since I made the leap from Ipad 2 to tf201 I will say you need balls of steel to buy a transformer prime. If you cant tell by looking at the *****ing going on here, there are problems that Ipad users will not appreciate. If you want a project to occupy you time and mind get a prime. if you dont know what fastboot means steer clear.
whycali said:
you sound like a troll with this question. However since I made the leap from Ipad 2 to tf201 I will say you need balls of steel to buy a transformer prime. If you cant tell by looking at the *****ing going on here, there are problems that Ipad users will not appreciate. If you want a project to occupy you time and mind get a prime. if you dont know what fastboot means steer clear.
Click to expand...
Click to collapse
I assure you that's not my intention at all. Personally Im quite a fan of the Android OS (Most of my phones have been android, and Im rocking a Galaxy Note with PA right now and its fantastic)
As for things like Fastboot I've not really used it for quite a while (Since I had a Nexus 1, great phone But are you saying that most of the issues can be migrated with rooting/3rd party ROM's?
If that's the case then I'm comfortable enough going down that root but given that most of the *****ing here seems to be hardware related issues (I've read things about the Wifi/GPS don't work, apparently because of the casing..?) And things like slow I/O I'm somewhat confused about how re-flashed ROM (Although I've seen things that Jellybean also can make marked improvements in both stability and speed, but then you lose flash apparently?!)
There seems to be a lot of conflicting information floating about, and I appropriated that by the nature of forums that people are going to post to help with faults rather than "My phone is great!... Carry on!"..
Im just trying to build a balanced picture in my mind so if I should "take the risk"
Well it looks like my Tablet isn't going to arrive today so I guess I have the weekend to mull over it.
Still torn between if I should accept the device and run with it, or send it it back and hold out for the Nexus 10 (And with luck, get a keyboard/cover style solution to it)
Its just the lack of a SD card on it that's making me hesitate.
slychocobo said:
Well I just decied to replaced my iPad2 with the Asus Prime 2, mostly sold on the attachable keyboard..
But I've noticed a growing number of threads on this forum that suggest that people are desperate to get rid of their units and trade them up to the Prime TF701?
Is.. is it *really* that bad? Have I made a huge mistake buying one? I got it from a 3rd party seller on Amazon so Im unsure if I have the same recourse from a shop
Click to expand...
Click to collapse
#1 what is a Prime 2? There is only one Transformer Prime....
#2 I think you should get an ipad, just for the fact you are folding under peer pressure.
I have had my Prime since Day #1, picked it up at a game stop with preorder, I was the 1st one in the store on release day. I have loved it since day one, yes it is not 100% (Gps is weak, got the dongle now) but no products are ever 100% what everyone wants. I did not buy it for the GPS, it was more of a feature than a need.
I love my TF201 w/keyboard and all the extras that apple users don't have. (sd, usb, etc...) I will not be trading or selling it off until it is time for a new one and at that time hope Asus or someone is still making it with a detachable keyboard.
Again, I think you should send it back so you can get your Ipad with the app you like. (good Luck) :fingers-crossed:

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