Hi all, I do not know what to do anymore.
I receive the same texts multitudes of times. I have contacted Motorola, and was instructed to to a factory reset. I did the reset and the problem has not gone away. I am running ICS 4.0.4 and using the stock messaging app. I have informed Motorola that the reset did not work, but am still waiting for a reply (but to be honest, I'm not counting on a solution there).
I received 2 text messages about 28 hours ago, and they are still coming in. Currently those 2 combined have come in 197 times (and going up as I type [it's now 200 times before clicking "submit"]). Another came through today 63 times, and another 48 times. This is driving me mad. I have rebooted the phone, gone in and out of airplane mode. Turned on airplane mode, removed sim, replaced sim, turned off airplane mode. NOTHING!
I'm not sure which way to turn, so that is why I'm here now.
Please can anyway point me the right direction.
d.casper.b said:
Hi all, I do not know what to do anymore.
I receive the same texts multitudes of times. I have contacted Motorola, and was instructed to to a factory reset. I did the reset and the problem has not gone away. I am running ICS 4.0.4 and using the stock messaging app. I have informed Motorola that the reset did not work, but am still waiting for a reply (but to be honest, I'm not counting on a solution there).
I received 2 text messages about 28 hours ago, and they are still coming in. Currently those 2 combined have come in 197 times (and going up as I type [it's now 200 times before clicking "submit"]). Another came through today 63 times, and another 48 times. This is driving me mad. I have rebooted the phone, gone in and out of airplane mode. Turned on airplane mode, removed sim, replaced sim, turned off airplane mode. NOTHING!
I'm not sure which way to turn, so that is why I'm here now.
Please can anyway point me the right direction.
Click to expand...
Click to collapse
rsd lite the fastboot files and it will be like fresh out of the box for you
If that is in deed the best way, then which file?
http://forum.xda-developers.com/showpost.php?p=36901171&postcount=111
it's a problem which is not solved from longggggggg time......even if u RSD the problem would creep up....best solution is to take new sim and use it......this solution was provided in moto official forum...
assassin34 said:
it's a problem which is not solved from longggggggg time......even if u RSD the problem would creep up....best solution is to take new sim and use it......this solution was provided in moto official forum...
Click to expand...
Click to collapse
OK, I placed my SIM in a Galaxy S3, and 2 messages that kept coming through, came through on the S3 with my SIM in it..
Meaning it's a network/SIM problem.
If the above is true, then why would moto bother?
If Moto suggests a new sim, what would that help? It would do the same with the new SIM wouldn't it? So, is the phone screwing the SIM card up? hmmm.. Are you having the issue/did you have the issue?
d.casper.b said:
OK, I placed my SIM in a Galaxy S3, and 2 messages that kept coming through, came through on the S3 with my SIM in it..
Meaning it's a network/SIM problem.
If the above is true, then why would moto bother?
If Moto suggests a new sim, what would that help? It would do the same with the new SIM wouldn't it? So, is the phone screwing the SIM card up? hmmm.. Are you having the issue/did you have the issue?
Click to expand...
Click to collapse
SIM cards can screw up by themselves, I had had this problem some time ago, not the messages one, but my phone couldn't find networks at all. It was just once, I bought another SIM and nevermore had this problem
moto OTA updates damages sim card i mean it does something which messes up sim's functionality....like there is a flag which sends confirmation on recieval of message to server so it is assumed that msg is delivered ...but in our cases that flag is not set meaning server thinks that message is not delivered and hence keeps on sending.....so taking new sim will restore that and hence the problem is gone....SO NEXT TIME ON OTA REMOVE SIM AND UPDATE.....
Related
Rebooted my TBolt and when it started up it popped a big lock screen message about the SIM card not being recognized. Phone booted up rest of the way anyways, but kept popping that warning occasionally.
Rebooted again and it seems to have gone away.
Just curious if this is just a fluke or the sign of something worse to come.
Any one else seen this behavior?
Keep in mind, this is a VZW 4G sim that they installed 10 weeks ago and never had any problems with...no attempt to do anything like use some 3G AT&T SIM, etc, etc.
I noticed this behavior for the first time today, right after I rebooted as well. I immediately tried calling my Google Voice number (didn't want to try calling a friend) and it went through, so I'm not sure if the error message is valid or not.
considering this phone has some of the same insides as the hd7, that does not suprise me.
I get the error occasionally of no sim on my hd7 and reboot always makes it go away. Happened maybe 4-5 times since November.
Thanks for the replies. Only three one time so far, so probably nothing to worry about based on both your experiences.
Sent from my SCH-I510 using Tapatalk
Have you reactivated a 3g phone on your account? This voids the 4g sim.
THUNDERBOLT
Hello! 3 months ago I had buy Xt910 at ebay.com . And it was all ok, but few days ago phone says "No sim. Emergency calls only". What happened? There was no any damages, water and etc.
There is Brazilian flash 6.7.2-180_SLC-35_LATAM_SPYDERICSRETBRLA_ServiceCFC_fastboot. I am used russian microsim GSM MTS
Help please. What can i do?
Some Users here in Germany had the same issue. Try to clean the Chip on the Sim carefully. If that don't work call your carrier for an new sim.
Sent from my XT910
HSD-Pilot said:
Some Users here in Germany had the same issue. Try to clean the Chip on the Sim carefully. If that don't work call your carrier for an new sim.
Sent from my XT910
Click to expand...
Click to collapse
i did it and try sim of another operator - no result yet. All features work except GSM. May be phone locked? How I can know it?
I have the same problem on a latam razr, I couldn't find any definitive solution, what I do every time it happens is dial *#*#4636#*#* enter phone info and select *cdma* radio mode, as the phone doesn't have cdma hardware the process com.android.phone crashes and when it inits again It gets working done again, I hate it but just got used to it
Enviado desde mi XT910 usando Tapatalk 2
well, after six months doing the same I got sick and put hands on it to solve it, after some random empirical tests I came to the conclusion that the sim slot doesn't held the sim card tight enough and It caused the whole thing, so after trying some bizarre solutions I finally got It permanent solved by: removing the back kevlar case and the battery, outside of where the sim card slot is supposed to be there was a little hole with a tiny piece of metal inside (which I guessed was the *thing* that presses the sim card against the pins) and carefully took a tiny plain screwdriver to push it a little more, after that It never happened again (passed a couple of weeks before posting) .
I was lucky enough to have not broken it and actually solved my problem, but I do not encourage anybody and I'm not responsible for any damage after trying the method above.
PS. I risked myself because I don't have warranty and the country where I live has no Motorola offices (nor even authorized distributor) hence no option of a professional look at the problem, they should be 1st option.
Rogers XT910 No signal or emergency only
I recently bought a Motorola Razr xt910 that was supposedly unlocked, pretty sure its from Rogers, using a Rogers sim in it. It is not rooted.
The first day I had it, it worked fine, but since then, I haven't been able to recieve texts or calls. I cannot call out, it just sits there not ringing on either end. When someone calls me it just goes to unavailable.
When I try texting, I usually have to send a message twice before it will work, and incoming texts, if they come through at all, come in late in groups.
Data does not seem to work either.
All of this is occuring even when it recognizes the sim card, with "Rogers" in the top left, and usually showing 3-4 bars while in my apartment, but it will randomly go to the little red triangle with the + symbol in it and say emergency only.
I have tested my sim in other phones, including a European unlocked phone bought from ebay, as well as my older Sony xperia Arc, and it all works, just not the Razr.
I have tried searching online but nothing I try works.
Can someone please help, as I cannot afford to buy another phone at this time, thanks in advance.
Raven.ignite said:
but it will randomly go to the little red triangle with the + symbol in it and say emergency only.
I have tested my sim in other phones, including a European unlocked phone bought from ebay, as well as my older Sony xperia Arc, and it all works, just not the Razr.
Click to expand...
Click to collapse
You came to the right thread, your problem is exactly the same as the ones listed above, did you try any of the above given solutions?
Enviado desde mi XT910 usando Tapatalk 2
osval. said:
You came to the right thread, your problem is exactly the same as the ones listed above, did you try any of the above given solutions?
Enviado desde mi XT910 usando Tapatalk 2
Click to expand...
Click to collapse
Ive tried just about everything except taking the phone apart. and after going into the *#*#4636#*#* menu, under phone information, im not sure which to set it to, CDMA does the same thing as the poster above, saying process has stopped, and in the information on that page is says "GSM service: emergency calls only"
I just got off the phone with Rogers as well, which they said they would try resetting my account, but that appears to have done nothing.
I'm not confident enough to try flashing a new rom to see if that works either.
Raven.ignite said:
Ive tried just about everything except taking the phone apart. and after going into the *#*#4636#*#* menu, under phone information, im not sure which to set it to, CDMA does the same thing as the poster above, saying process has stopped, and in the information on that page is says "GSM service: emergency calls only"
I just got off the phone with Rogers as well, which they said they would try resetting my account, but that appears to have done nothing.
I'm not confident enough to try flashing a new rom to see if that works either.
Click to expand...
Click to collapse
It's a hardware/microSIM issue, the only things that could possible fix It the easy way are cleaning the sim with "isopropilic alcohol" (¿?) or using another microSim, You said you got it from rogers, so if those options doesn't work then you rightfully can claim the warranty to get It fixed or replaced by yor carrier.
If else fails or is not possible I can post photos of the "hard way" that did work for me, at your own risk of course.
In my case i guessed it was the sim compartiment being loose because I got that issue not only but more often after phone accidentally falling to the floor (good-quality hybrid hard-soft case so it just bounce) or after very sudden moves; after then I purposedly tried letting it straight fall to a bed, being careful it didn't went to the floor, and the issue appeared every 2-3 tries.
osval. said:
It's a hardware/microSIM issue, the only things that could possible fix It the easy way are cleaning the sim with "isopropilic alcohol" (¿?) or using another microSim, You said you got it from rogers, so if those options doesn't work then you rightfully can claim the warranty to get It fixed or replaced by yor carrier.
If else fails or is not possible I can post photos of the "hard way" that did work for me, at your own risk of course.
In my case i guessed it was the sim compartiment being loose because I got that issue not only but more often after phone accidentally falling to the floor (good-quality hybrid hard-soft case so it just bounce) or after very sudden moves; after then I purposedly tried letting it straight fall to a bed, being careful it didn't went to the floor, and the issue appeared every 2-3 tries.
Click to expand...
Click to collapse
Thank you very much for the replies, I was afraid that I might have to go to the Rogers dealer, its an hour drive away lol.
I just downgraded my Verizon LG G3 down to 10b from 12 and rooted it, did supersu and flashed TWRP and all is fine there. I then checked off Survival mode in supersu as well. When I went to my update section in settings I got the message that my phone is not yet registered. Now I did read those other threads that explain that when using a flash tool you need to pull out the Sim card, which I didn't do nor did any one of the guides that showed me what to do say anything about that step. So is the fix going to Verizon and buying another Sim card and then inserting it and doing a factory reset? Will I lose root if I do this? Is that basically what I do? Turn the power off, remove the old Sim replace it with the new one turn the phone back on go to settings and do a factory reset? Will the Sim activate that way or do I need to let Verizon themselves do this for me? How does the new Sim get reactivated for my account?
EDIT
And now I am noticing I am getting downgraded to 1X instead of 4G about a half hour after I reboot, happens every time. I assume that is due to the Sim card issue as well
EDIT #2 Damn now I notice my IMEI number is 0000 0000 0000 0000
Damn I guess I am screwed, thought I would have some answers by now lol. I regret rooting the phone....
Has this not happened to anyone else? Losing the IMEI number but the phone still works? The only major issue I seem to have is I can't use OTA to get back to build 12 because I get that message saying the phone is not registered yet and also about 20 minutes after starting the phone I all of a sudden lose 4G and it goes to 1X. I reboot it goes back to 4G and 20 minutes later back to 1X. I am hoping the not registered yet message is due to maybe a screwed up sim card and hopefully the 4G issue as well. If anyone has any ideas at all please reply. Also will reflashing the phone rebuild that efs partition that stores the IMEI number? As I am under the impression that totally reflashing back to stock rebuilds all the phones partitions.
HERE IS ANOTHER CLUE
When I go into settings in 1X mode, if I turn airplane mode on and then off again a few seconds later I go back into 4G mode for a short while then it goes back to 1X. I am really hoping my sim card is to blame for this issue as I will get a new one today to test it out.
Do some research and look at the G2 method to restore IMEI. Use the hints of how to downgrade version by tot method in connecting G3. It can be done. Try to stay off of Verizon in mean time.
Sent from my VK810 4G using XDA Free mobile app
Anthony-m said:
Has this not happened to anyone else? Losing the IMEI number but the phone still works? The only major issue I seem to have is I can't use OTA to get back to build 12 because I get that message saying the phone is not registered yet and also about 20 minutes after starting the phone I all of a sudden lose 4G and it goes to 1X. I reboot it goes back to 4G and 20 minutes later back to 1X. I am hoping the not registered yet message is due to maybe a screwed up sim card and hopefully the 4G issue as well. If anyone has any ideas at all please reply. Also will reflashing the phone rebuild that efs partition that stores the IMEI number? As I am under the impression that totally reflashing back to stock rebuilds all the phones partitions.
HERE IS ANOTHER CLUE
When I go into settings in 1X mode, if I turn airplane mode on and then off again a few seconds later I go back into 4G mode for a short while then it goes back to 1X. I am really hoping my sim card is to blame for this issue as I will get a new one today to test it out.
Click to expand...
Click to collapse
Check this thread for your IMEI issue...it may work for you too: http://forum.xda-developers.com/ver...-t3033445/post58915450?nocache=1#post58915450
Good luck
Thanks a lot for the help guys. I was at work all day so I didn't see that 2nd link or I would have tried it before I did what I actually did. I went to the local Verizon store and told the salesman that in trying to get my phone to be able to use a PS3 controller (which is the truth) me and my buddy downloaded software onto the phone to alter it so it would allow for the controller to work with the phone so I could play games with it. Again all true I just left out the name of the software and I handed the guy the phone after telling him how my Sim card seems to be whacked out and my IMEI is gone. He changed out the Sim card and that did indeed fix the phone not registered issue and also the 4G problem was gone too. I was going to leave well enough alone when he said while your phone will work fine it is showing up as an unsupported device on my computer, it is still within the 14 day exchange period do you want me to swap it out with a new phone? I said that we altered the phone, wouldn't I have to pay for a new phone as that voids my warranty no? He said well I see you are eligible for a discount and since you bought this LG G3 near Valentines day I can offer you a free LG G Tab 8.3 tablet, I will knock off the 10 dollars payment per month from another phone that you are owed a discount on and basically all you have to pay for is the 40 dollar activation fee and sign a 2 year contract for the 10 bucks a month that you really won't be paying since I am knocking it off of another phone for you. Do that and I will just wipe this phone again as it works fine and we can easily fix it and I can just set you up here with a replacement and you will be good to go. I couldn't believe it lol. So I walked out of there with a new LG G3 plus a free (not really free since it is 10 bucks a month but he took 10 bucks off of a different phone which would not have happened if I didn't go there today) LG G-tab tablet AND I TOLD THE TRUTH!!!! It probably doesn't hurt that I now have 8 devices attached to my account and send somewhere around 360-400 dollars a month to them lol.
Glad it worked out for you! Yep, I'm sure it doesn't hurt that you're a non-benefiting "shareholder".
I have the VK810.4G (Verizon LG G Pad 8.3) too.
Getting a very intermittent issue with the new phone.
Got the Note 20 and use a Samsung clear case with it.
Every now and then and can be days in between I will lose signal and the message "Check Sim Card Tray" pops up. Normally comes up a couple of times and then is ok.
Have tried the sim in Slot 1 and moved it to Slot 2 and same problem. Have tried another Sim in the phone and Sim is ok. All as Samsung support suggested.
Tried another Sim in the phone but still same problem.
Regret beginning to set in.
divvykev said:
Getting a very intermittent issue with the new phone.
Got the Note 20 and use a Samsung clear case with it.
Every now and then and can be days in between I will lose signal and the message "Check Sim Card Tray" pops up. Normally comes up a couple of times and then is ok.
Have tried the sim in Slot 1 and moved it to Slot 2 and same problem. Have tried another Sim in the phone and Sim is ok. All as Samsung support suggested.
Tried another Sim in the phone but still same problem.
Regret beginning to set in.
Click to expand...
Click to collapse
Try a new SIM Card. I had the exact same issue on my Note 10+ 5G & activating a new SIM Card cleared it up, haven't seen the pop-up message since, going on a month now.
KOLIOSIS said:
Try a new SIM Card. I had the exact same issue on my Note 10+ 5G & activating a new SIM Card cleared it up, haven't seen the pop-up message since, going on a month now.
Click to expand...
Click to collapse
Did the old "hard reset solves everything".
No messages since.
Thanks anyway
divvykev said:
Did the old "hard reset solves everything".
No messages since.
Thanks anyway
Click to expand...
Click to collapse
I was going to go that route (hard reset) & good chance that may have done the trick.
I also tried removing/re-installing the SIM Card & just resetting the network settings, seemed like a logical step, along w/a recovery cache wipe & it persisted.
My SIM Card was several years old & figured it might be failing, so, I switched it out for a newer one (the one that actually shipped w/the phone) & it's been working ever since.
Coincidentally, the GOOGLE NEWS app still gets its own in-app toast similar to the system wide one most have experienced (pretty sure it's an app bug). I don't see anything like it when I'm using anything else on the phone.
Glad to hear you were able to resolve the problem, it's an annoying problem, leaving one wondering if you missed any calls/emails/messages /etc......
I was told by a carrier that it is best to get a new SIM card with the Note 20 5G devices, because they were having issues with the older SIM cards in the new smartphones. Most carriers will give you one free anyway. I received a free SIM card with my new Note 20 and had it linked to my account. I hope this helps!
Found something that seems to cause and fix this issue.
If I update OTA then within minutes I get the sim card message.
If I then use ODIN to flash the full release then the sim card message disappears. (With keeping data).
Hope this helps and someone can prove that it works.
divvykev said:
Found something that seems to cause and fix this issue.
If I update OTA then within minutes I get the sim card message.
If I then use ODIN to flash the full release then the sim card message disappears. (With keeping data).
Hope this helps and someone can prove that it works.
Click to expand...
Click to collapse
After that, the error did not recur on your device? It's been almost a year since your post.
kirstr15 said:
After that, the error did not recur on your device? It's been almost a year since your post.
Click to expand...
Click to collapse
Nope. IT seemed sorted by this.
I can confirm that divvykev method worked on my Samsung Note 20.
Firmware via Odin (without deleting data) solves this problem.
The "Check Sim Card Tray" message no longer appears.
_____
Проблема с сообщением "Проверка лотка SIM-карты" и пропаданием сети на Samsung Note 20 решается путем перепрошивки через программу Odin, с сохранением данных на телефоне.
I have an Samsung S9 Plus that was an AT&T unit (I think) and I flashed it over to the global firmware so I could use it on Visible (Verizon). It has been working for months, but I have now had this problem happen twice. I get up on a Monday, and notice that my phone has no service. I think it says "No Network Connection" or something like that. The first time I tried many of the usual steps - switching airplane mode, resetting network, wiping the cache, long support chats with Visible. What finally got it working again was putting in another sim(from Red Pocket - AT&T). That made the phone go through a reboot to swap over to the new sim. Then I put the old Visible sim back in. The phone does another reboot, and now everything is working again.
Is there a way that I can get the phone to go through this process without swapping the sims? I would just like to know if there is a more efficient way of fixing this problem when it pops up.
Phone info
SM-G965UA
Android 10
brotherhaslip said:
I have an Samsung S9 Plus that was an AT&T unit (I think) and I flashed it over to the global firmware so I could use it on Visible (Verizon). It has been working for months, but I have now had this problem happen twice. I get up on a Monday, and notice that my phone has no service. I think it says "No Network Connection" or something like that. The first time I tried many of the usual steps - switching airplane mode, resetting network, wiping the cache, long support chats with Visible. What finally got it working again was putting in another sim(from Red Pocket - AT&T). That made the phone go through a reboot to swap over to the new sim. Then I put the old Visible sim back in. The phone does another reboot, and now everything is working again.
Is there a way that I can get the phone to go through this process without swapping the sims? I would just like to know if there is a more efficient way of fixing this problem when it pops up.
Phone info
SM-G965UA
Android 10
Click to expand...
Click to collapse
Call your carrier and have them to a reprovision. I had this happen with T-mobile coming from Sprint.. They will have you turn off the phone, do something on their end, and after that it should work.
Just to update, I have switched over to ATT Prepaid. Since the change, I have not had the problem happen. I think it must have been an issue with Red Pocket. Either that or something that got fixed with an update. Just putting these data points out there for anyone else that is having issues like this.