[Q] S3 Text messages suddenly disappear. Return after reboot - Galaxy S III Q&A, Help & Troubleshooting

I'll get a new text message & go to read it but then all the conversations have disappeared & I can't send or receive any new ones. Once I reboot the phone they all reappear.It happens 3 4 times a day. KIndly Help. I am using 4.1.2 XXEMA2 Official.

Factory reset and or flash stock firmware .
jje

same with me isnt there anyother way without installing stock app factory reset doesnt help

I'm having the same problem. Seems to be getting worse. Used to be about once a week, now almost daily. Doesn't matter what messaging app I use, happens with all of them, including stock. Very strange.

I still have this problem, any solutions yet?

same issue running stock unrooted phone.. started happening a week or so ago but now its multiple times a day. factory reset is not working.

Sounds like your DB files are getting corrupted and are rebuilt on reboot. Might need a full wipe and reflash of the roms your on
Wayne Tech S-III

its happening to me and im on synergy rom. and its also happening to my brothers note 2 and hes stock everythiing, not even rooted. must be a samsung thing. if anyone has a fix id like to know tho since its happening almost every day now.

Its happening to me also, S3 completely stock, un rooted
we really need help here

Post 2 and post 7.
Or contact Samsung .
jje

Any fix for this?
I think it has something to do with Play Store.
Every time I restart my phone after they disappear, play store has new updates available.

Had the same problem. Hard reset solved the problem. Vol up + home button + power button. Select factory reset. And voila.
Sent from my GT-I9300 using xda app-developers app

I had the same issue and described solution that worked for me here https://forum.xda-developers.com/showpost.php?p=72283217&postcount=21 (root and adb required).

Related

[Q] vibrant not loading

hi. i was using my phone a while ago. but i got a framework error in my phone. i opened facebook and it force closes everytime. ive been getting a framework error for the past 2 days already. i decided to restart my phone in NORMAL. after that, i got stock on the MIUI loading page. i really dont know what to do. enlighten me please.
Its possible you could have flashed the ROM from a faulty link (have downloaded ROMS from other sites links and nearly ruined my phone cause it was missing something.) OR if your phone has been working in the past, then have you tried to repair permissions?
Was it something you may have triggered to cause it to say that? played with any settings? installed some root-only apps that didnt correspond well to your system?
Binary up to date?
Upon flashing a ROM again, have you allowed it that 10-15 min range to fully set up and boot up for your phone?
I would say just flash again. If you can, also wipe the data, cache, the whole 9.

Random restarts on stock ICS

Hi
I've just received my new SGS II a week ago, and I have been noticing that it randomly restarts.
It seems to occur without any reason and the restarts both when I'm using it and when it's just sitting idle.
I wonder if it is related to ICS or if it might be a hardware problem. What do you guys think?
When it restarts it shows the samsung logo and all but it doesn't require me to enter the pin for my sim card.
Cheers!
Backup data and factory reset .
Test if its still; a problem return to service .
jje
Are you rooted? Using official rom or custom?
If official and never rooted, have you tried hard reset the phone and install everything back?
It's stock ICS and a hard factory reset seems to have solved the issue.
Thanks to both of you

[Q] Factory reset problem?

Hi everyone,
I've just bought a Samsung Galaxy S III, amazing phone, but I fear I had a problem, on the first start, during the setup wizard, I skipped a passage and I wasn't unable to go back and see what was, so I (stupidly) made a factory reset to redo the setup wizard, more slowly, but I had two problems then: Play Store process force closed while updating apps, and Facebook widget doesn't work fine sometimes, it doesn't load posts and cannot open app from the widget, it's such as blocked. So I fear that factory reset was a stupid move, and could have caused this two problems, or it doesn't matter and those problems are indipendent of the reset? I have to say that I haven't got other problems and other apps/components seem to work very well and when I reopened the Play Store no more problems until now, maybe was the system updating the play store and closed it? Sorry but I am really nervous, I love that phone and don't want problems
Factory reset won't cause problem, other than losing data/settings.
Factory Reset = restore phone to out of the box in your case .
jje
JJEgan said:
Factory Reset = restore phone to out of the box in your case .
jje
Click to expand...
Click to collapse
Yeah I know, but I did it in the recovery xD and I worried about it, (I was usual with my old SGS to do it in the recovery when installing a custom ROM)
Thank you for the answer, I needed a conferm, and of course, a relief.
You can reload the rom using kies or you can update to jellybean. This should fix your issue.

[Q] Phone completely freezes after ICS update. HELP!!!

Hi guys,
I have a huge problem. I had a stock GB firmware customized by Optus (carrier in Australia) on my S2 I then decided to change to the new ICS 4.0.4. I downloaded the stock unbranded firmware from SamMobile (Australia 2012 September 4.0.4 I9100XWLPW, I9100XSALP6, XSA) I updated using Odin. Before I did the update I reset the phone, did the update, it all went smoothly. After the update I reset the phone again and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
The phone works and all functions on it work, however now very randomly the phone would totally freeze. The phone would be in standby, the screen would come on and it would be frozen. The screen stay on all the time and it does not respond at all. It will stay frozen until I restart the phone by pressing Home+power buttons to restart it.
After restart it all works fine for a few hours, sometimes a day and would just lock up again. The phone is not rooted and as I said i just changed the firmware from the Optus branded GB 2.3.6 to unbranded stock ICS 4.0.4 by using Odin.
Is there a way to find out what is causing the phone to lock up like that? Any suggestions would be helpful.
and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
Click to expand...
Click to collapse
I hope you haven't restored any data app?
przemcio510 said:
I hope you haven't restored any data app?
Click to expand...
Click to collapse
I made sure that I didn't restore any data apps. The only apps that got restored are the ones that get automatically restored by Play store.
I have disabled the live wallpaper that I had and it seems to have stopped the freezing for the moment. I will report on what I find out.
In the mean time if anyone else has a similar issue or has a definite solution please let me know.
Thanks
i know this is a resurrection, but don't see it has been resolved.
also found same/similar problem on another topic, but no resolution either.
couldn't find any resolution anywhere on the net, but possibly i'm just missing it (searching for wrong parameters?)
anyway, a friend of mine bought second-hand (third or even fourth hand to be precise) i9100 with 2.3.6 (stock KI3) on it. the guy who sold it to him said something like: "it works best on 2.3, on 4.x it's buggy".
it was working fine, but friend wanted newer OS, so we tried update. it didn't work, and i found out CSC was broken/missing. somehow i managed to repair it, and update was finally working, but was unable to find any for our location.
so next step was to find stock rom that would work on the device, and then i tried four different 4.1.2 stock roms from this topic.
after flashing it through odin, every one was acting fine, until couple of minutes after it started freezing or rebooting randomly.
then i tried flashing CWM, and flashing from sd card, but it was all the same.
wiping data, cache and dalvik cache, prior to flashing. wiping data after flashing...
nothing seemed to work.
GB works rock solid, ICS works better than JB, but stills it freezes or restarts randomly.
tried CM10, but all the same, except it works a bit faster then official JB. but who cares about speed if it freezes/restarts constantly?
back to who knows which build... freeze... samsung galaxy s2 - i9100... with yellow triangle... booting stopped.
so i decided to dig deeper, trying to find hungarian stock build (country we were told the phone came from) not being sure that KI3 is what the phone came actually with. i found 4.0.3, put it on SD card, wiped data, cache, flashed CWM, wiped data, cache, dalvik cache, flashed 4.0.3 from sd, wiped data, booted, entered location for updates - hungary. update found, hooray... downloading... installing... rebooting... working?
nope... it's worse than ever. trying to log onto google account. typing in email add.... freeze... switching phone on - freeze... thinking about... freeze.
i couldn't sit still. yellow triangle, all those reboots/freezes... at least i wanted that triangle gone, and without a JIG, there was only solution for me was to try triangle away. it wasn't available for download in my country from play store, so luckily xda was there.
somehow i managed to download it from the device, install it, click remove the triangle... it did it's magic, rebooted... and miracle happened!
no more freezes.
so i started torturing poor phone, benchmarking, playing games, listening to music.... it seemed stable for about an hour.
so i said to myself:
- it's possible that previous owners tried to upgrade it to newer firmware, and somehow screwed up the bootloader, which was fixed by this app? maybe that was all there was from the beginning? why not try putting 4.1.2?
and i did... took 4.1.2 spanish build from already mentioned page above, flashed it... and voila. working JB... torturing the phone... playing with it... hour passes, another hour...
friend wakes up... takes his phone in awe, starts playing with it.. we talk a bit... and then that look it just froze again!
from that moment on, the phone again starts restarting or freezing randomly...
and, yes, i still have no clue what could be the cause. it doesn't matter if wifi is on or off, if you're talking on the phone or not, bluetooth and gps are always off. only thing that he noticed is that it usually happens while he's using the phone (meaning: operating the digitizer or buttons). if he starts music playback and not touching buttons or screen, it will probably play for hours.
one more thing, but i doubt it would be the case. the battery in the phone is not original one that was shipped with it, but a quality replacement.
it doesn't feel as if the phone is overheating... so i don't know what else i could do with it.
for now, it's back to 2.3.6.
we both lost a week, torturing ourselves with this problem.
i don't know is there anything i could add more?
all suggestions are welcome.
cheers
Maybe try kernel cleaning script and try philz or siyah kernels.
You shouldn't have to flash a custom kernel so your phone won't freeze, but yes, you could run a nuke script in order to wipe clean all custom ROM's leftovers.
Try flashin' jb via mobile odin, see if it keeps freezing up on you. If so, nuke it up.
Sent from the little guy
i'll try them out.
probably for the weekend, if not sooner. will report back here with info.
any other suggestions are also welcome.
thanks a lot.
cheers
ok, so here are some updates.
i finally got my hands back on my friends phone, and tried nuking remains of older flashes.
following that, i flashed stock spanish rom from above mentioned page, updated after installation to spanish update... and after a few minutes, sudden reboot...
so, went back to nuking, and flashed stock hungarian 4.0.3 i found elsewhere (mentioned in my earlier post. don't remember origin... if i find the link on another computer where i downloaded it on, i'll post the link). tried updating, says no updates found.
started torturing the device. it seemed solid, but battery reported it level was low, so hooked it up onto charger and all seemed well. but phone seemed a bit too hot.
after few minutes (this was all about half an hour to hour after flashing to 4.0.3), again freeze.
after rebooting the phone, battery was at 9%, as if processes were draining battery faster than charger recharged it.
so, i figured i gotta try original battery. so i switched his battery with genuine from my phone.
phone seems stable and less hot, for now.
still checking if it is going to freeze or reboot again.
it's about one hour since battery change. still on charger and using wifi and playing around with apps.
i'll check in with news later.
cheers
I have the same issue.but my battery is original.
What I noticed that the phone stuck when I receive an update notification.
Can I stop softwsre to ask for updates? ???
Sent from my GT-I9100G using xda app-developers app
^go to settings, about device, software update and detick auto update. that should stop it from trying to self-update.
ok, so here is an update to my friend's phone status.
currently on hungarian 4.0.3. about 3-4 freezes/reboots a day. sporadic connection breakups during calls. also, when we talk i can hear myself back. this brings me to conclusion it has to do with modem firmware. i found this topic, so i'll try putting that and see what will happen.
if that doesn't solve anything, my question is this: is there any way of knowing which firmware/rom was originally put on the device, since i don't know the real background of the device? i.e. some way of entering IMEI and finding out what should be on it?
cheers
EDIT: tried KH3 modem, no changes... i could still hear myself while talking to my friend on that device. also, it froze couple minutes later. going back to 2.3.5-2.3.6 for now.
so after couple of months, i finally got my hands back onto this phone...
gave my friend my phone, so i could play a bit with this faulty one.
i have played with it for a couple of days now, and here are things i've tried.
i received it from a friend with 2.3.5 on it which had triggered custom binary counter. he's been using it for couple months without any problems.
so i rooted it and installed triangle away again... reset counter, cleared and flashed hungarian stock (telenor) 4.1.2... random freezes again.
tried several stock roms, mostly hungarian ones (4.0.3, 4.1.2). even reformatted with .pit file... random freezes.
reformatted again with .pit and put XXLSJ, installed stability test and let it run...
cpu stability test 15.5 hours no problems, no freezes. then i realized it didn't have a sim card, so i rebooted phone and installed sim card. let it test cpu+gpu for 9 hours... no errors, no problems, no freezes.
so i thought, maybe it's all fine? but it wasn't! as soon as i took phone into my hands and started going through menus it froze!
so i tried SGII_repair, rooted and did "repair"... but nothing changed... still random freezes.
if i just let it do the stability test, it'll probably work forever.
things i've noticed:
- serial number is wrong format (14 hex digits instead of 11 alphanumeric)
- during stability test, cpu frequency dropped from 1200 to 800 mhz (maybe because it was getting warmer? 42-43C during cpu only+charging battery, and about 39-40 during cpu+gpu test)
i tried to find out which firmware is latest according to serial number via kies, but it gave me error.
i know it's from hungarian market, but don't know which exact part of it (branded or not).
don't know what previous owners did to it, and don't have backups of original efs or anything original.
i just want to make it work, don't care much about custom firmwares. i'd be happy even with unrooted stock... just for it to work!
i have no ideas what else to do.
anyone?
finally, as i couldn't resolve the problem, i returned phone to 2.3.5 and sold it as is.
thanks to all people who tried to help.
cheers

Samsung Galaxy S3 resetting

Good afternoon all,
I have recently updated my Samsung Galaxy S3 via kies to Android 4.3. I couldn't do the update over the air as it was rooted. I had to go through and root my phone again through Odin and again all that went fine.
However since doing this I have had to restore my device 2 times as it shuts down every now and then and I find I 'lose' some apps...mainly games, which I find annoying. It also wipes any saved text messages.
At first I thought it was only losing apps that I'd downloaded through other means (i.e. not Play) but it appears not. I still have the apk files stored on the phone and have tried to re-install them but I get a message of 'app not installed'
Can anyone tell me why this is the case? As I have previously said it has only been since updating to Android 4.3. Not sure if it is due to rooting my phone (i'm guessing not).
Any help will be greatly appreciated
Chris
!!ALL QUESTIONS GO IN THE Q&A FORUM!! OR THEY MAY BE DELETED
Please use the red report button and ask a mod to move the post.
See multiple posts re OTA and root problems.
Suggest factory reset if that does not fix then flash stock 4.3 through Odin .
I know that I can't do OTA updates... My problem is that the phone will restart, without warning and when it reboots I have lost all my text messages and a few apps. Trying to reinstall the apk files gives me the error 'app not installed'
I have tried factory reset both through the recovery mode and the system settings, but nothing resolves it.
My phone is rooted and runs Android 4.3 which was updated through kies.
The apps it loses are games so that's not a major issue... It's all the text messages.
I have a very similar problem, phone always shuts down and restarts on it's own. A couple of times it has lost some apps but usually it just starts up again fine but it's very annoying. Sometimes it gets stuck in a boot loop too.
A Google search for random reboot or random shut down brings up a lot of results but no solution's, so it seems to be a common problem. It's not just the stock rom either as it still does it when rooted and running other roms.

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