Need urgent help. Screen randomly went fuzzy/dead. Same cyanogenmod rom for months! - Sprint HTC EVO 4G LTE

I was in class today and my phone vibrated a few times notifying me of text messages. I checked the phone when I got outside and was greeted by this screen
http://i.imgur.com/WFQ33Rf.jpg
Not my phone, but the same problem!
I've been running the same CM 10 rom for months now. I can't remember if it was a stable or RC but it was good enough that I didn't feel the need to mess with my phone for perhaps the last 5 or 6 months. It's been a while.
Details:
The phone still vibrates and receives messages. I know this because I'm confirming with google voice online that messages are coming in when its vibrating. I can turn the screen on and off, but I'm just greeted by this screen. I can force the phone to reboot by holding the power button, but even the starting animations won't show. It turns on immediately to this. During the start-up animation, it usually has a point where the screen brightens and then dims and even this occurs. The buttons and everything are all doing what they need to do. I can unlock the screen and everything as I can feel the feedback. The volume rocker works and reacts properly. Everything is working except the screen.
Any ideas?
I'd like to apologize if this is a common problem and the solution is posted somewhere as I have not frequented these boards recently and am currently at work so I can't spend much time searching.

Yeah, see my post about the confetti. It went confetti very soon after it went contrast. I run stock CPU speed with stock voltage.
Ironic that yours happens just as mine did. I'm using the phone now. I have the screen turned on to never go to sleep now so that I don't have to try and wake it up. Then I may get that screen and to prevent that? Turn it off, turn it on, turn off, turned on and eventually I'll get the lock screen.
I run meanbean rom with the 1.19 hboot, s-on. I'm going to return it to stock then take it back to sprint. Provided I can keep the phone functional long enough to do this.
This will be my second phone to do this. First 1 did it last September.
Sent from my EVO using xda app-developers app

It's a shame. I've had this since launch and haven't had a single problem with it. Unfortunately, no matter how many times I turn the screen on and off, I can't get it to the lock screen.
Edit: I have a feeling this isn't going to be an easy fix. I'm gonna switch to my brothers old Evo 3D as soon as I get home

http://forum.xda-developers.com/showthread.php?p=38160970 is my original post (first)
I would like to add the screen freezes when the battery gets to a full charge. Unplug it and it recovers almost instantly. Interesting I'd say.
Sent from my EVO using 2 kidneys and a rock.

Yeah, I went through your post. I can see that no one really had any idea for you either which was kinda disheartening. I'll have to play around with it when I get home tonight, but I'll be forced to switch to an older phone as I won't have enough time to fix this on my own right now

Sprint exchanged the first one because the grfx chip went bad according to them. My concern is that it was not that long ago and now I have the same issue. How old is your phone?
Sent from my EVO using xda app-developers app

My concern is that they won't exchange it unless I can get it back to stock, but I'm assuming there's no way for them to know considering they can't access anything on the screen?
I've had the phone since June. Never had a problem with it

I think the screen might show via the hdmi feature but I'm not going to force the issue. You should be able to answer incoming call via bluetooth adaptor. I can also listen to Pandora via bluetooth through my head unit in my truck. Also make phone calls through my head unit to but I'm not going go to the car in the phone calls unless I'm in it.
If your proficient with voice commands via bluetooth or Google Voice you maybe able to get some functionality of the phone for a little bit more time. I would like to see if other folks have this issue also.
Sent from my EVO using xda app-developers app

http://code.google.com/p/androidscreencast/
I found a link to this program which allows you to access your phones screen that I think may be helpful! I'm going to use this to get what I need off the phone, get it back to stock, and return it to the store tomorrow. I'll update this post later tonight when I get home

The only time this happened to me is when my voltages were too low. I would boot into recovery and reflash your ROM or the voltage increase script in thick lizards dev host folder.
If you can get to recovery which shouldn't be a problemyou can fix this easily.
Sent from my EVO 4G LTE using xda premium

So I'm back to stock using racun's soff procedure. I still has pixy dust issues. Will look into the thicklizzard angle tomorrow.

Zori said:
I was in class today and my phone vibrated a few times notifying me of text messages. I checked the phone when I got outside and was greeted by this screen
http://i.imgur.com/WFQ33Rf.jpg
Not my phone, but the same problem!
I've been running the same CM 10 rom for months now. I can't remember if it was a stable or RC but it was good enough that I didn't feel the need to mess with my phone for perhaps the last 5 or 6 months. It's been a while.
Details:
The phone still vibrates and receives messages. I know this because I'm confirming with google voice online that messages are coming in when its vibrating. I can turn the screen on and off, but I'm just greeted by this screen. I can force the phone to reboot by holding the power button, but even the starting animations won't show. It turns on immediately to this. During the start-up animation, it usually has a point where the screen brightens and then dims and even this occurs. The buttons and everything are all doing what they need to do. I can unlock the screen and everything as I can feel the feedback. The volume rocker works and reacts properly. Everything is working except the screen.
Any ideas?
I'd like to apologize if this is a common problem and the solution is posted somewhere as I have not frequented these boards recently and am currently at work so I can't spend much time searching.
Click to expand...
Click to collapse
Have you tried getting into the bootloader?
Sent from my EVO using xda premium

I tried using android screencast, but I don't think it's possible to get it running without interacting with the phone. I can't even connect the phone to my computer and use it as a storage device because I don't remember exactly where the buttons are. At this point, I'm considering flashing cm10 onto another device so that I can see where everything is and replicate the location of the screen presses on my LTE to try the voltage trick or reflashing the rom.
I'm very likely going to take it in as is and hope they don't have any way to see if its rooted or not and just give me a replacement.
aFoodStampBaby said:
Have you tried getting into the bootloader?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yeah, but it still gives me the same screen.
Edit: I can't even switch to my Evo 3D because it says I need to switch my plan. This is just another sprint headache considering my plan is fine for the LTE it should be fine for the 3D. I'm gonna wake up at 4am to talk to chat since they're not currently open

Zori, is your evo S Off? Then you can flash individual kernels I think. If it is, then take a CLOSE look at unlimited.io/jewel.htm because most of that procedure is remote terminal. If you do it via ubantu, I'm thinking you can push the proper package onto the phone and update it that way.
The hardest part will be getting to recovery from the hboot screen and BAM!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The bootloader screen:
At the very least it can get you to the point of getting to stock I think. My phone seams to have recovered a bit at stock. I briefly see the confetti when I wake it. I can imagine that it would be an under volt condition while powering on. You can do it mate the force is strong.
---------- Post added at 06:23 AM ---------- Previous post was at 06:08 AM ----------
vipermod looks relevant to our issue. I will need to do some reading while the bosses are not looking.

Zori said:
I tried using android screencast, but I don't think it's possible to get it running without interacting with the phone. I can't even connect the phone to my computer and use it as a storage device because I don't remember exactly where the buttons are. At this point, I'm considering flashing cm10 onto another device so that I can see where everything is and replicate the location of the screen presses on my LTE to try the voltage trick or reflashing the rom.
I'm very likely going to take it in as is and hope they don't have any way to see if its rooted or not and just give me a replacement.
Yeah, but it still gives me the same screen.
Edit: I can't even switch to my Evo 3D because it says I need to switch my plan. This is just another sprint headache considering my plan is fine for the LTE it should be fine for the 3D. I'm gonna wake up at 4am to talk to chat since they're not currently open
Click to expand...
Click to collapse
The online esn swap always prompts you to change plans for some reason now..have to call or chat.
Sent from my EVO using Tapatalk 2

Well my phone went all confetti, all the time. Got a new one today.

Zori said:
I tried using android screencast, but I don't think it's possible to get it running without interacting with the phone. I can't even connect the phone to my computer and use it as a storage device because I don't remember exactly where the buttons are. At this point, I'm considering flashing cm10 onto another device so that I can see where everything is and replicate the location of the screen presses on my LTE to try the voltage trick or reflashing the rom.
I'm very likely going to take it in as is and hope they don't have any way to see if its rooted or not and just give me a replacement.
Yeah, but it still gives me the same screen.
Edit: I can't even switch to my Evo 3D because it says I need to switch my plan. This is just another sprint headache considering my plan is fine for the LTE it should be fine for the 3D. I'm gonna wake up at 4am to talk to chat since they're not currently open
Click to expand...
Click to collapse
How did you make out with this issue? The same thing happened to me today. Running 10.1. Cant even see revovery.

Answer to confetti screen issue
My phone did this exact thing on Saturday. I took it in to the Sprint store, and the tech there (the only one I've ever run in to who really knows his stuff, Phil in Westminster), explained that there is a cable between the battery and screen that is "kinked" and loses contact. If you squeeze the phone really hard just above the back button the screen will come back on for a bit. They did agree to send me a new phone (I am rooted, and running a custom ROM, they did not care). I've been able to get enough functionality out of it to get by for about two days, but as of last night the screen only stays on the "confetti", and won't come back at all.
Anyway, hope that helps a bit!

crapid said:
My phone did this exact thing on Saturday. I took it in to the Sprint store, and the tech there (the only one I've ever run in to who really knows his stuff, Phil in Westminster), explained that there is a cable between the battery and screen that is "kinked" and loses contact. If you squeeze the phone really hard just above the back button the screen will come back on for a bit. They did agree to send me a new phone (I am rooted, and running a custom ROM, they did not care). I've been able to get enough functionality out of it to get by for about two days, but as of last night the screen only stays on the "confetti", and won't come back at all.
Anyway, hope that helps a bit!
Click to expand...
Click to collapse
Yup.. mine started doing the same thing couple of days back..
I instinctively started pressing the screen and it came back on.. must be the same prob like ur sprint guy said..
I'm thinking of going to sprint store but I don't have their insurance or total equipment protection plan.. so, any clue on if they will replace? Do u guys have the TEP?
Edit: Let me add that I have noticed that the screen fuzziness happens whenever i put the phone in my pocket... have started carrying it around in my hand now!!
Sent from my EVO using xda premium

[email protected] said:
Yup.. mine started doing the same thing couple of days back..
I instinctively started pressing the screen and it came back on.. must be the same prob like ur sprint guy said..
I'm thinking of going to sprint store but I don't have their insurance or total equipment protection plan.. so, any clue on if they will replace? Do u guys have the TEP?
Edit: Let me add that I have noticed that the screen fuzziness happens whenever i put the phone in my pocket... have started carrying it around in my hand now!!
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I didn't think I had insurance, and they were going to charge me $50 for a replacement. After they looked at my account it turned out I did have insurance on this line, so no charge.
Unfortunately, I got the replacement last night, and sound doesn't work on this one! Getting yet another replacement on Friday.

Related

[Q] display screen totally off! Help please!

I have a very unusual problem that i just googled and have not come across. I woke up this morning and found that my display wasn't turning on, as if the phone was off. I had encountered this problem before and a battery pull worked fine. Im on MR2 btw... but this issue is different, my diplay is completely dead, D-E-D, dead... after the battery pull i held the power button to start up again but all i got was the vibration on start up, no lcd screen response.
i know the issue is the lcd screen and i can replace it myself, if it had just been that. i have the total protection plan set up and can replace it, but my only issue is that the TB is rooted. upon fixing it they will realize it once the CM7 animation comes up. i need advice on how to handle this situation.
i cant bootload neither, display is completely off... i can hear sound going on so i know its on. Help please!
i had CM7 rc1.2, mr2 radio, clocked up to 1.6.. i was on bamf for a while but switched to cm7 2 days ago.
You cant boot into recovery mode? Try booting into hboot see if the screen works. If it doesnt just take it to VZW and when they fix it be like "What the heck! You guys rooted my phone?!"
alluzzion2o9 said:
I have a very unusual problem that i just googled and have not come across. I woke up this morning and found that my display wasn't turning on, as if the phone was off. I had encountered this problem before and a battery pull worked fine. Im on MR2 btw... but this issue is different, my diplay is completely dead, D-E-D, dead... after the battery pull i held the power button to start up again but all i got was the vibration on start up, no lcd screen response.
i know the issue is the lcd screen and i can replace it myself, if it had just been that. i have the total protection plan set up and can replace it, but my only issue is that the TB is rooted. upon fixing it they will realize it once the CM7 animation comes up. i need advice on how to handle this situation.
i cant bootload neither, display is completely off... i can hear sound going on so i know its on. Help please!
i had CM7 rc1.2, mr2 radio, clocked up to 1.6.. i was on bamf for a while but switched to cm7 2 days ago.
Click to expand...
Click to collapse
Have you tried running a RUU (ROM update utility) to return your phone to stock? Download one of the .exe RUU's (not the zip) to your computer from this page http://dougpiston.com/ThunderBolt/RUU/ and run it from your computer with your phone plugged in and turned on. With any luck it will return your phone to stock.
i cannot multi quote for $hit, anyways no i cannot get into bootloader because my display wouldn't boot up... but out of sheer luck i finally got it to work!!! and heres what i found! the screen has water damage! then i remembered this morning before getting my phone i tipped over a cup of tea my son left there. im lucky the phone even boots up! i guess facing the phone downwards saved my phone but not the screen... ill hit up VWM and see what they have to say.
nucher said:
Have you tried running a RUU (ROM update utility) to return your phone to stock? Download one of the .exe RUU's (not the zip) to your computer from this page http://dougpiston.com/ThunderBolt/RUU/ and run it from your computer with your phone plugged in and turned on. With any luck it will return your phone to stock.
Click to expand...
Click to collapse
does it matter which one i pick? of the RUU i mean?
[edit]
nevermind i got it, the process seems similar to updating touchpro2, half way through updating.. thanks man! although i got my phone working im going to be bothered with the watered down screen. i can simply open it up and clean it but that'll waste my total protection plan i have with VWM =P
alluzzion2o9 said:
i cannot multi quote for $hit, anyways no i cannot get into bootloader because my display wouldn't boot up... but out of sheer luck i finally got it to work!!! and heres what i found! the screen has water damage! then i remembered this morning before getting my phone i tipped over a cup of tea my son left there. im lucky the phone even boots up! i guess facing the phone downwards saved my phone but not the screen... ill hit up VWM and see what they have to say.
does it matter which one i pick? of the RUU i mean?
[edit]
nevermind i got it, the process seems similar to updating touchpro2, half way through updating.. thanks man! although i got my phone working im going to be bothered with the watered down screen. i can simply open it up and clean it but that'll waste my total protection plan i have with VWM =P
Click to expand...
Click to collapse
Glad you were able to get the RUU to work. I didn't specify one RUU because I figured you would use any one of them just to get your phone to stock, then you can take it to Verizon or mail it to asurion for replacement.
nucher said:
Glad you were able to get the RUU to work. I didn't specify one RUU because I figured you would use any one of them just to get your phone to stock, then you can take it to Verizon or mail it to asurion for replacement.
Click to expand...
Click to collapse
ye i already set up the order... cost $99 in deductables or some $hit... hopefuly it will be here tues/wednes.. thanks a whole lot for the help
alluzzion2o9 said:
ye i already set up the order... cost $99 in deductables or some $hit... hopefuly it will be here tues/wednes.. thanks a whole lot for the help
Click to expand...
Click to collapse
You're welcome. When you get the new phone don't hesitate to put CM 7 back on after you're rooted. I feel its they most flexible and up to date ROM you can put on an Android phone.
nucher said:
You're welcome. When you get the new phone don't hesitate to put CM 7 back on after you're rooted. I feel its they most flexible and up to date ROM you can put on an Android phone.
Click to expand...
Click to collapse
will come in tomorrow, i have 15 days to mail my damaged one or its 300 ;P. CM has always been my fav. its super fast. my favorite part is how fast booting up can be, unlike bamf sense 3.0. only problem i had with cm7 was that when it rings it rings once.. and when i get a voicemail notification it goes ape $hit.
other than that its still my fav.
alluzzion2o9 said:
will come in tomorrow, i have 15 days to mail my damaged one or its 300 ;P. CM has always been my fav. its super fast. my favorite part is how fast booting up can be, unlike bamf sense 3.0. only problem i had with cm7 was that when it rings it rings once.. and when i get a voicemail notification it goes ape $hit.
other than that its still my fav.
Click to expand...
Click to collapse
I had the same problem with the phone only ringing once, I changed the ringtone from Digital Phone to Bell Phone and that solved my problem. I read that certain ringtones don't work properly with CM7 and there is fix in the next update.

Touchscreen problem

My phone started to show erratic touchscreen behavior. A lot of times, it makes it look like something is touching it slightly above back button.
Sense zooms out when I touch the screen, email goes "back" and a lot of times, impossible to unlock it. Reflashed back to stock, same thing. Works fine for 5-10 minutes and then starts these issues again.
Any tips on what I can do?
Its a frequent problem with a lot of handsets, try a different kernel besides the stock one. I returned mine because of that, and the replacement had the same problem
Some of the cooked kernels eliminated the issue.
Wife had the same problem returned it and new phone is fine
Sent from my PG86100 using XDA App
This may sound stupid but make sure your screen is clean if it gets to funky it confuses the multi touch
Sent from my PG86100 using xda premium
Screen is clean. Made sure of it. I guess I will take it to Sprint store tomorrow and hope I won't get 1.50 hboot replacement.
Same thing here, started yesterday. No matter what ROM I put on the phone. RUU back and back to S-ON, same thing happening. That was last night, now today I am ready to take to Sprint and I can't get it mess up now! Phone was pretty much useless last night, and fine today, frustrating! As soon as it screws up I am heading back to Sprint with my S-ON self for a replacement!
This happened to me 2 days ago, I tried everything. My problem started when I dropped my phone with a tpu case. Nothing happened and I thought I was in the clear but my touchscreen stopped responding in the center of my screen. It was if the screen had a contact always being touched. I was going to put it up on xda but when i got to the sprint store they exchanged it no questions asked. For reference I downloaded touch test and multitouch test and showed them at the sprint store. The person at the repair center did say he saw about 10 EVO 3d with this problem. I thought I was going to be SOL

Random reboots

Is anyone else experiencing these. I've only had the phone a few days but started to notice it once I put infected rom eternity on it not sure if it is a rom issue or a hardware issue
Sent from my PG86100 using XDA App
I'm having random reboots and I haven't even rooted/modded in any way. I got a system update earlier today, but it was doing it before that. It might be one of my apps, but it only happens when the screen is off and I'm trying to turn it back on to use the phone. I've tried factory resets and battery pulls so I figure its an app, or having the social lock screen.
Sent from my PG86100 using Tapatalk
It must be a hardware issue then. I've been looking into it more and it seems to be happening to slit if people on slit of roms. Most of what I found said it was kernel related but if your having it happen and your not rooted I'm not so sure its kernel related then.
Sent from my PG86100 using XDA App
mteezey said:
It must be a hardware issue then. I've been looking into it more and it seems to be happening to slit if people on slit of roms. Most of what I found said it was kernel related but if your having it happen and your not rooted I'm not so sure its kernel related then.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
It's definitely hardware. It's the proximity sensor, I believe. I picked up a phone call, and when I put the phone up to my face (I didn't touch my face to the phone, just my ear), the screen didn't shut off, and then rebooted. After it started back up, I called the person back, and when I brought the phone up to my face, the screen shut off as it should, and stayed in the call until I hit end, and it's still on. I received a second call and it had the same behavior. Reboot upon bringing it up to my face the first time, fine the second time. When I try to bring the phone out of standby I thought it was the live unlock screen I had (weather), but it seems to bee the light sensor or proximity sensor... boo..
[EDIT] Just did a factory reset. Market is installing my apps. We'll see how this time around goes.
So far so good. all my apps are re-installed. I have yet to check my games for my data, but I took a phone call and the screen turned off quickly when I brought it up to my face.
That's the same way it happened to me during a phone call but I was on hold for twwenty minutes with it on speaker and once they picked up I put it to my face and ....reboot. like you said boo
Well I got rid of eternity and with new rom(Olympus Trinity XE) and kernel mild anthrax I have not had a reboot yet. Its only been 12 hours but it was happening every few hours before.
Sent from my PG86100 using XDA App
heat
I usually have my E3D in it's Otterbox clipped on my belt, and no problems arise. Last week I went out to a bar and it was very warm in the bar, and the phone was in my pocket. It rebooted once out of the blue. I'll keep it on the belt clip.
Rooted, Stock rom.
I'm planning on getting am otterbox very soon.
As for rebooting, it's still doing it, once when a Words with Friends game wouldn't load and another time while trying to load Paradise Island. I'm now thinking it's the video driver.
I rooted my Intercept and changed the driver. I would rather not root this device if I can't unroot it...
Sent from my PG86100 using Tapatalk
Mines not rooted either and mine just rebooted like literally 3 times in a matter of 30 minutes
Sent from my PG86100 using XDA App
There is a rom to unroot. Its a stock rom once you flash turns your securities back on(s-on). Which is good in case you ever have to take it back to sprint.
Sent from my PG86100 using XDA App
I've only had one reboot with my new kernel. It seems now like its only when its on the charger I set a charging profile now to Max CPU speed of 648mhz with interactive governer gonna see if that helps. If not I'm gonna try a temperature profile.
Sent from my PG86100 using XDA App
From what I can do on an unmodified device, I found this in the "Tell HTC" log.
local_clk_disable_reg: clock 72 status stuck at 'on'
This happens a few times in the log. I've been taking screenshots of the log to post, but I haven't had the time to go through the whole log. The next time I get a chance, the phone has already rebooted 3 times. It's definitely not my app because it's no longer on my system.
Also, I don't know if this goes with it, but I sometimes have to do a PRL update to get out of roaming. I'm in my local, high-signal area... I'm eventually just going to call and get a replacement.
[EDIT]
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
here we go. Here's the error message, then it dumps the memory locations. In a minute I'm going to post a link to an album I have with the log, error to end.
Another oops 17 prempt smp.
Sent from my PG86100 using Tapatalk
you got those errors running on the stock kernel ? Or a custom one?
Shot from my Shoot3Rvo
mteezey said:
you got those errors running on the stock kernel ? Or a custom one?
Shot from my Shoot3Rvo
Click to expand...
Click to collapse
This is all untouched stock from Sprint.
But wait! It gets better! I wasn't using the phone last night, and it kept rebooting every 20 minutes +/-, then it gets stuck in a boot loop (which it's still stuck in). As mentioned before, I have to update the PRL every time I reboot the phone, so could it automatically be routing itself to a bad radio? Not that it matters, I have to factory reset anyway...
I went into recovery to do a factory reset (boo... going to try to adb pull my data, first) and I noticed that during the image check, two of the images are the "wrong" image (PG86DIAG and PG86IMG... something like that). Is this bad? I went from a Samsung Intercept to the Evo 3D so there's some major differences between stock recovery and CM01 heh.
Shooter XC Ship S-On RL
HBOOT version 1.50.0000 (used to be 1.4 and I only did the OTA update and install some apps/games)
eMMC-boot
Sorry for somewhat hijacking this thread, by the way. I just think it's strange to have all these problems on a stock device (though stock isn't great... ever). When I initially came on to search about it I noticed your post and jumped right in lol.
I'm glad I didn't root this thing right off the bat because of the watermark, and because of this stupid page fault.
I think wrong image thing is just your phone searchiibg for update IMG when you open the bootloader I would have to see exactly but its normal for it to check for pcwhateverimg. Whenever the bootkaoder opens. Since you have s on and don't have to worry about losing root access it night not be a had idea to update to the latest radios . Then if you still have the problem try to tIe it back. I haven't been having the problem anymore with a new kernel and new usb cord. Since it seemed to be when I plugged in. But as ling as I don't overclock above 1.6ghz I've has no problems Anymore
Shot from my Shoot3Rvo
I'm going with the acct holder (my bro-in-law) tomorrow to get a replacement. Seems we're not the only ones. There's another thread on here about this very topic...
As for rooting it, I need to read more, but doesn't it leave a mark saying it's been modded if it's 1.5 or greater, thus not returnable? I remember the Intercept doesn't have that so it was no problem switching back and forth, but it was a b***h to get a solid root...
Sent from my PG86100 using Tapatalk
I didn't read everything on hboot 1.5 but I know there is some different steps. I know there is a ROM to flash to get back to s on which is all you need for warranty to not be void I'm sure it says whether or not it works with that hboot.
Shot from my Shoot3Rvo
Awesome to hear there's a work around for the S-On. Looks like I got some reading to do when I get home from work!
Sent from my PG86100 using Tapatalk
Oh, this is so good it has to be fattening!
So I did a factory reboot and it lasted like 8 hours, whoopee...
I bring it in to Sprint and they have the tech look at it, estimating 45 minutes to an hour. Good, I had gift shopping to do. I come back and the girl gives me the (same) phone and asks me to log in. I do, and it updated my contacts, etc. She then said "He reset and updated the software so it should be okay now."
"... so why does it still say I'm roaming?"
"It does? Let me see."
She brings it to the tech, who performs the "magical" PRL update, which I TOLD them I HAD to do after every reset I did. Fine. It's working now, and I have no roaming charges, so not worried about the bill. I go home and enjoy the rest of my time before work. I get into my work parking lot, and the phone resets. Mother ****ers. I'm back in roaming, too!
Looks like I have somewhere to be first thing in the morning and to directly talk to the tech and ask, "Did you really think that a severe page fault that's embedded into the ROM would be cleared by a factory reset? The device needs to be flashed or replaced."
I told the girl straight up that I can fix it in 20 minutes, and that I rooted and modded my Intercept on Virgin Mobile (which they sign contracts at that location for heh) and it cleared up all my problems. Then, that I can't do that with this phone because I can't return it if it screws up again.
Ugh! Why do they release crap like this?! There are thousands of people that have this phone with this rebooting problem... Shouldn't there be a recall? Even on the Sprint customer forums there's posts about it, so Sprint KNOWS of this issue, especially if a manager replaced 8 devices in one day for the same problem.
So anyway, I'm on my way home from work, and I click the phone on to pull Pandora up, and it resets, but it doesn't go back to the home screen. It's stuck in a boot loop again! YES! I removed and replaced the battery and it did it again. I took the battery out and just set it on my desk, waiting for the tech to turn it on. Hooray that it got stuck, so I can rub this in his face. I should be working there, not him. (Sorry for my ranting, I'm just tired of Android problems because of carriers changing the software and locking it up. Google WANTS people to make the software their own!)
Pull your SD card and run without it. If it stops rebooting, format the SD on a pc.
rigmort said:
Pull your SD card and run without it. If it stops rebooting, format the SD on a pc.
Click to expand...
Click to collapse
I've seen that on another forum. Thank you for the SD card insight. Just as a precaution, I'm just going to pull all the crap off my card and format it with the SD Formatter. I don't remember what the "brand" is but I know it's the right one. Should I back it up and format through the phone, or use the adapter and format the computer way? I'm thinking phone...
I talked directly to the tech today and told her what the log said and that it needs to be reflashed. After the estimated time she gave it back saying that she ran it through every test their system can run and the software has no errors (which my logs say as well), but she reflashed anyway to make sure (I'm still not sure how she logged into my gmail if she reset it...) I have to call corporate for the roaming issue because I'm connecting to the wrong tower, which she doesn't have permission/clearance to change. If, after fixing the roaming, it still does reboot, it will be replaced. I'm still under warranty, so I'm curious as to why they're trying to keep me on, what I believe to be, a defective device... Because they can't detect anything wrong with it...
I have yet to install any apps (minus Tapatalk) and the phone has yet to reboot, and its been in my pocket all day so I would have felt it reboot. Shame because it's one of my paid apps (one out of 6), Paradise Island, Angry Birds (which wasn't opened at all during this, but it was installed), or Words with Friends. I also had ScummVM but the reboots started way before I installed it and the engines. Those are the only apps I installed the last couple times because I'm sick of reinatalling all my apps. Bigger shame because I can't install apps until I'm sure of what the problem is. Why have an amazing phone I can't use a paid app on? I'm just frustrated at this point... I have a lot of back traces to read through and no list of what is what because the phone has been cleared since then... Does the memory map stay the same no matter if it gets reset? I haven't done any Linux kernel programming so I'm learning as I Google which is what it's meant for.
I really want to Update the PRL to see if it will help with my battery life, which it should, but I don't want to change anything, in case it messes up again. It will be proof its defective. Ugh... What to do...
Merry Christmas, to those who celebrate the holiday! Happy holidays to everyone!
Sent from my PG86100 using Tapatalk
...I have a lot of problems typing with a touch screen so I edit a lot to correct things... That and my screen feels my fingertip before it touches the screen...
[EDIT] My SD card has been unmounted for who knows how long! I just remounted it as is to see if it starts rebooting.

[Q] Screen backlight flickering updates

Hello,
I'm looking to figure out if anybody has found a software fix for the issue of screen backlight flickering on our phones. I've hunted down some threads through Google, but found nothing except 'go replace your phone and hope for the best.'
As a reminder, when grays are displayed onscreen (as in Play store loading screen), it seems as though the screen refresh rate can't 'keep up' with those colors. To me, the problem is even more noticeable when viewing pictures in the Gallery - seriously, I feel like I'm watching one of those 3D movies, and my eyes and head start to hurt! It's just enough that it drives me crazy, but other people do also seem to notice it, so I'm not just ACTUALLY going nuts. This problem showed up on stock before I rooted and went MeanROM, so I know it's not my fault. The problem is worse at higher brightness levels, and persists even with manual brightness settings on.
So yeah, anyone else have this problem? Any stories of successfully resolving it? I'm still within my Sprint 30-day replacement period, but already got 3rd-party insurance on my phone, so it'll be interesting to try to get a replacement phone insured under the same policy...
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
Hmm.. I never really noticed it until you pointed it out..
Sent from my EVO using xda app-developers app
drmclove69 said:
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Whoa, please let me know if your replacement is any better after a day or two of playing with it. I will probably do the same if there's an improvement.
Was on meanROM 4.2 until today, when I relocked and unrooted in preparation for getting a replacement at Sprint (I'm still within my 30 days). I was going to replace the phone because of this exact problem - a weird, barely-perceptible strobe effect when viewing grays and looking at certain photos in the gallery. And now - after all the hard work of finding an RUU for 2.13, figuring out the android SDK, learning how to use ADB (not to mention the whole initial unlock/twrp bootloader shebang) - I find that the screen flicker has dropped off. OK, sometimes there's an extremely brief (~150ms) hint of it all on a gray screen, but absolutely nothing compared to the headache that it was before. I'd recommend completely unrooting/relocking your phone and pushing the correct RUU. QBking77's the best for it - look up his youtube vids on android sdk intstallation/usage, then relocking your bootloader, then unrooting/installing an RUU. Remember to clear your Google Wallet first, and set your fastboot to off (under power settings). After relocking your bootloader, you might notice that you cannot boot past it. That's fine; just push your RUU with fastboot USB. You'll know what I mean after watching the vids.
After all that, if your results were like mine, you'll know it actually had something to do with your custom ROM. I have no idea how that is possible, as I seem to recall a flickering in my stock ROM, too, but I guess I was wrong. Perhaps it has something to do with my charge status, and I'll see the issue come back... who knows?
For relocking/unrooting
Step 1: Android SDK setup
Step 2: Relock the bootloader
Step 3: Unroot/Push RUU (for some reason, I had to go straight to pushing RUU from step 2 without booting into any ROM).
From all my scouring online, though, I've noticed that the people most consistently hammered with this problem (especially on screens other than photos in the Gallery or gray colors in the battery histogram of power settings) have build issues with their screens. These include light leak seeming to emanate in bands fanning up out of the home 'button' or graphical issues. These people usually report a fix to the problem once they receive a replacement; the ones with my problems typically complained of having received up to 3 (!) phones in a row with the maddening flicker, suggesting a software issue. It seems that the HTC One X itself was plagued with these problems, with graphical glitches also entering the mix, but an OTA fix a month ago or so minimized issues.
Lemme know how things go... I still have 4 days or so to return my phone if the flicker comes back, haha.
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
Spyderekz said:
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
Click to expand...
Click to collapse
Yeah, woke up this morning and problem was back in full force. I think it might be charge-dependent or temperature dependent (which makes sense if its an analog hardware component like a voltage regulator that's being futzy). I ended up replacing it, too, but Sprint charged me a bull**** $35 because I bought the phone at third-party reseller instead of a corporate store (god... damn... it). Anyway, my new (and refurb, btw) unit has absolutely no problems. Zero. Rooting and reinstalling meanROM now, haha. At least the store people acknowledged that they could also see the problem. Software scans turned up absolutely nothing, although Sprint says HTC does not allow them to open things up because it's a unibody phone, so it's still possible that my regulator was faulty.
Anyway, seems to me that it's a hardware problem having to do with a particular batch of phones. Strange, since my new phone is a 0003 hardware revision, just like my last...
Went today for my 3rd time trying to get a replacement because of this issue and not to mention I got denied a replacement when I was in my 14 grace day period I went in 2 times after that today being the 2nd and I asked for a replacement, I then have to wait for the "tech" to look at it...waited 1 hour to get told it phone has no problems we ran all the tests and passed, me really confused asked her do you even know what the problem is? She replies no....I then am like WTF. I tell her about my issue and try shwowing her and somehow doesn't notice it. Then asks 5 other people and they notice it and then they replace my screen? After I wait another hour (caused me to be late to work) then once done it actually fixed the problem completely, go home to find out she broke my speaker and my sd card won't mount! Drop it off and picked it up and all is fixed. I know want to terminate my contract cuz sprint has been giving me Shi**y customer service since day one! Someone who works at sprint plz help me!
Sent from my EVO using xda premium

Hardware Problem? [NEED HELP!]

I was in the bathroom yesterday and my Evo 4g LTE started buzzing a lot. I had no idea what was going on, and the phone was just flashing screens. It was going between my homescreen, and a long-press on the home button(that shows all the screens together). At this point, I figured it was a hardware problem, and I still think it is. The problem is, my phone is unlocked, and it's running CM10 on it. I have no idea what I should do. It always has it's case on(otterbox), and I also have only dropped it a few times in the last month, from only about 2 feet high max. The last time I dropped it was a few nights ago. Once again, it just randomly started doing this. I tried flashing CM10 again, and it didn't help, it still acts like i'm pressing the home button non-stop, even in TWRP. I really need ALL the help I can get. I cannot afford to get a new phone.
Did you flash the stock rom, that would probably let you know if it a custom rom causing the problem? If it still does it, you might need to take it in to get looked at.
Take the case off and see what happens.
Sent from my EVO using xda premium
I took off the case, did not fix it. I flashed stock rom and it did not fix it. Where do I need to go to get it looked at? Sprint i'm assuming?
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
metalfan78 said:
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
Click to expand...
Click to collapse
Okay, sorry it took me so long to reply. The phone might go a day and do the homescreen thing, but the next day it might work. It hasn't done it since about 2 pm yesterday and now it started up again. I also noticed that when I press on the right side of the screen, it makes a clicking noise. Can I get it repaired even though it's s-off, unlocked bootloader, and has a custom rom on it?

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