[Q] weird halo on screen - HTC Droid DNA

Does anyone else get a weird halo if they push on their screen or on the back of the phone too hard? I can actually launch widget placement by pressing on the back left side of the phone. T

I would take it in to get a replacement. I had this problem with a DX and I couldn't figure out what it was. It turns out the battery was damaged and it swelled up and was putting pressure on the screen. Since you can't just swap out the batteries in these I would take it in.
Sent from my HTC6435LVW using Tapatalk 2

I just want to bump this up, as i feel this is a serious problem for the DNA... i too had this thing happen with my 3 week old DNA.
If you press half way down the screen and below you can see a rainbow discoloration happening on either left or right side of the screen(similar to when pressing the old school calculators display). I checked a coworkers DNA and his is doing it too. I then called VZ yesterday morning and i was 2 days out of my 14 day period but they did the exception of switching it for a new one. I got the new one at the store i bought it from and the new one is doing it too...
To do this test press about 3/4 of the way down on the display, bring up this page in your phone so you can see the discoloration.
The first 3 week old phone had done it for so long that it left a black shadowy print on my screen (similar to a burnt display) I will be calling VZ back this morning to see what they can do, since from what i was told by tier 2 is that they have no record of this problem being reported.
First DNA came with the old Software, and the new DNA has the latest installed.

You must be pressing pretty Damn hard because mine doesn't do that when I use it.
Sent from my HTC6435LVW using xda app-developers app

It's not an issue, any screen will do this, it's just how screens work. There's absolutely no reason to be pressing hard enough for this to be an issue.
Sent from my HTC6435LVW using xda app-developers app

Just got mine 3 days ago and just tried this on whole screen and no where can I get this to happen and I'm applying a lot of pressure. It is in a otterbox defender case though so maybe it's keeping it from flexing but I doubt it.
Sent from my HTC6435LVW using Tapatalk 2

Jaggar345 said:
You must be pressing pretty Damn hard because mine doesn't do that when I use it.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Yea he has to be squeezing hard. I had to apply over 5 lbs of pressure(give or take ofc) to get the liquid crystal to move. Made my feet sweat a lil. This guys a nut.
Sent from my HTC6435LVW using xda premium

this is a common problem. ever hear of the blue haze and dots? it was prevalent with anyone who uses the holster shell.... it squeezed too hard on the sides and created a blue haze of screen discoloration. my first dna had it and I didn't even use the holster shell. I think it was from keeping it on my pockets when I sat down.. I never did screen in, and with the rounded back, it was pushing pressure on the edges which causes this... doing that overtime messed the screen up. just Google blue haze dna or something and you'll see tons of threads with pics. it really sucked. there's a soft spot on the back of every dna, it was just a design flaw. wonder if the one has it?
Sent from my HTC DNA

Related

Physical Screen Issue

So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
After reading this I noticed I have this too. Im not sending mine since it doesn't bother me at all but if yours is really bad you should send it back. I don't see why they wouldn't make a warranty exchange.
Try and snap a picture, it'd help a lot more people see what the problem looks like
Goten310 said:
So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
its normal, i have it too, so does my dad's amaze, both new phones
Hmmmm seems like another common issue. Ill try to take some pics today to show everyone what I am talking about. It amazes me, no pun intended, that I switched back to HTC from Samsung for better build quality and so far I've had so many issues already compared to the Vibrant I had before this phone.
Sent from my HTC_Amaze_4G using Tapatalk
I have the same issue, doesn't bother me though.
Sent from my HTC Amaze 4G
I also have it, Atleast i think its a light bleed, ive also thought that maybe its the light from the display just reflecting off the lifted edges/bezle??? Doesnt bother me much either anymore.
Noticed this the first day I have got the Amaze. Went back to the store, check the demo model, another new one sealed in box does the same thing, we are SOL
If I have the light enabled on the soft keys, I can see it.
Since day 1 it has been there but now it's creeping up the sides...as if the glass might simply 'pop' out one day, that's something I can reinstall.
Another vote for "visible".
thats really weird. I have a telus amaze and no problems here :/ just the normal screen bleed because of the light of the buttons.
Pics with and without the soft keys enabled, taken with my wife's amaze...which is also showing separation.
Always thought it was just a part of the design.
Sent from my HTC_Amaze_4G using XDA
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Goten310 said:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
The gap has quickly moved from the bottom, up the sides.
After yeas of consistent use my HD2 case was bowed in on the sides, probably from the "stress" of 5 beautiful children...that includes twins.
lol.
The Amaze cases don't seem vulberable to such forces of massive rage grip, so hopefully no pop.
Both phones were complimentary due to a tmobile blunder, so no insurance (ocd kept my HD2 pristine, these should be fine) I'll do the 3m tape thing I've read so much about on the Sensation forums.
Now THERE'S a poorly built phone...kripes.
---------- Post added at 10:04 AM ---------- Previous post was at 10:00 AM ----------
morrislee said:
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Click to expand...
Click to collapse
but you're not forever alone, more of a trolololololol.
however it is your pretty glow, win/win!
Screen bleed is normal in the sense that it is common, but I for one do not consider it acceptable. It is not inevitable, and you can get a screen that doesn't have it.
I just tell myself that these screens are made super quickly and put in these phones super quickly, assembled by some in all likelihood poor underpaid worker.
I cut them some slack, although screen bleed absolutely bothers me. What I dislike is the lottery process. I would pay more for a screen that could guarantee no screen bleed.

The back snaps

My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2
cowisland said:
My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I don't think the back is supposed to come off. I would take it back.
cowisland said:
My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Having the same problem on mine. It seems to just be the lower left corner of the side of the phone.
Uk123123 said:
Having the same problem on mine. It seems to just be the lower left corner of the side of the phone.
Click to expand...
Click to collapse
Exactly the same location for me.
Sent from my ADR6400L using Tapatalk 2
No issues here, that's very odd and you might want to exchange that?

OK so I just gotta ask..

So this has been somewhat bothering me since pretty much day one and I have told myself it's not a big deal just me being "nit picky" but I just have to mention and ask...
My DNA is "creaky" on the front glass I clean my display endlessly and it makes a creaky (for lack of a better description or recording of the actual sound..) sound.. I also notice that when I put it down there is a noise from the camera area.. (maybe auto focus lens..)
but my main concern is the creaky sound on the front and when i grip the phone on the sides...
Does anyone else notice this?
Thats too bad to hear. Mine is solid all around.
Sent from my HTC6435LVW using xda app-developers app
Yeah, no creaks here after a month
Sent from my HTC6435LVW using xda premium
Nothing here
Sent from my HTC6435LVW using xda premium
I've had mine for a while and if is still solid l around. I just bought a incipio case for it and its even more solid.
Sent from my HTC DROID DNA.
You sure it's not the glass on the camera? If I tap above it, it sounds like a creak. I checked brand new ones and they all do it
Sent from my HTC Droid DNA.
If your phone is less than 14 days old, you may easily get it replaced at Verizon store.
I had this issue, and got a new replacement without any hassle.
You just got a phone like that. Either get it replaced or get used to it. Sorry...
I wouldn't be happy either. Doubt Verizon will swap it for that. I'd try to tell them it gets hot or doesn't hold the charge or something. They swapped my husband's Rezound cause it was hot and dying in a matter of hour when plugged in and used as GPS in the car. Tell them you have a problem like that.
Sent from HTC Droid DNA
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
lazarus2297 said:
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
Click to expand...
Click to collapse
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Sent from my HTC6435LVW using xda premium
Mines been solid since I got it. And I'm very particular when it comes to creaky phones. I'd try to get a replacement.
Mine creaked bottom right, replaced it and its better though I can briefly recreate the noise if the battery flap isn't seated properly.
vdChild said:
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Click to expand...
Click to collapse
Same here.
Mine is solid as a rock.
This set is "the nuts"! (poker term).
Except for the fact that you can't even look at it without somehow touching the rocker volume and changing the setting.
I don't want a case on it so I just remember to handle it without actually touching it.
Or get Volume Locker app.
With case off, no creaks on mine. Then again, the instant I pulled it out of the box, I babied it in a screen protector and ballistic sg case. My Nexus 7 though, creaks like no other.
Sometimes phones can begin to show creaking after having a case on it that was too small for it. Have you recently had problems removing a case?
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
that looks what I may have to do.. good thing is if the replacement shows up and is not acceptable i can just send it back for another..
I've never even heard of this...
My employee edition does this. It is quite weird and happens in the bottom left corner
Sent from my cm_tenderloin using Tapatalk HD

Upper left screen gets glitchy

Hi guys.
when i am on a landscape mode only, a big square appears every 2-10 seconds on the left upper side of the device (left to the LG logo)...
is it a software or a hardware issue?
Thanks!
Same issue here. No clue.
Sent from my LG-E970 using xda app-developers app
anyone else have this issue?
that's really strange.
I too am having the issue. Will probably use this to justify trading for another phone within my 45 day Best Buy silver premier return window. I like the phone but this issue and how my phone just shuts offs needing me to hold the power button to reset twice a week is getting annoying. I also noticed the back is easily scratched. Always run my screens naked and never had a scratch since my Diamond Touch so figured the back would fare as well as screens. Picked up three noticeable scratches on back within a week.
Sent from my LG-E970 using XDA Premium HD app
slaveonepunx said:
I too am having the issue. Will probably use this to justify trading for another phone within my 45 day Best Buy silver premier return window. I like the phone but this issue and how my phone just shuts offs needing me to hold the power button to reset twice a week is getting annoying. I also noticed the back is easily scratched. Always run my screens naked and never had a scratch since my Diamond Touch so figured the back would fare as well as screens. Picked up three noticeable scratches on back within a week.
Sent from my LG-E970 using XDA Premium HD app
Click to expand...
Click to collapse
Is there a reason for these phones turning off like that? It happens to me a bit too, and I have to hold the power button for a bit to get it to restart.
@OP: No, I do not notice this issue. Maybe I'm just not looking in the right area though..
I think it may be related to heat. The area on mine sort of stretches and distorts the image in a nice rectangular area. If you look at the teardown, it is where the ram is located along with processor underneath. Since it happens to everyone in the same spot, I doubt it's a defect in the screen but a symptom of the heat. Can't be a harbinger of good things.
Sent from my LG-E970 using XDA Premium HD app

Busted screen

I dropped my Note 2 right on the face and broke the glass. The top right corner looks like a spider web with a few cracks stretching to the bottom. The display still works though . I plan to get a new glass and replace it myself. I've found quite a bit of info on how to do it.
My only question is this. When I last made a call with it the screen wouldn't come back on when I pulled it away from my face. I'm hoping it's just because of the cracks that run right across the 2 sensors at the top. Do you think it could be that or do you think maybe one of the sensors broke when it fell.
I sure don't want to have to replace the whole lcd unit. That's about $250 while the glass is about $20.
Sent from my SCH-I605 with Tweaked VZW Remix using Tapatalk 2
Hey yu... ...dirt has gotten in a few peoples proximity sensors making them not work...most people use an air compressor to clear it...broken glass.. probly a chard
Sent from my SCH-I605 using Tapatalk 2
lukegman said:
Hey yu... ...dirt has gotten in a few peoples proximity sensors making them not work...most people use an air compressor to clear it...broken glass.. probly a chard
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Hey thanks Luke. It's good to see you again. I'm actually using my Charge again for calls and texts. I find I've gotten really spoiled by my Note. The old phone feels clunky and slow.
Thanks for the good info. I'll definitely look for that when I take the busted screen off. It'll take a few days to get the parts. Wish me luck. I think I'm gonna need it. It looks like a hard job.
Sent from my SCH-I605 with Tweaked VZW Remix using Tapatalk 2
Another question. I'd like to be able to make the display stay on when I'm holding it up to my ear. Does anyone know a way to do that? I'd really like to use my Note even though the screen is broken. I don't like my Charge any more because it's too small.
Sent from my SCH-I605 with Tweaked VZW Remix using Tapatalk 2
stueycaster said:
Another question. I'd like to be able to make the display stay on when I'm holding it up to my ear. Does anyone know a way to do that? I'd really like to use my Note even though the screen is broken. I don't like my Charge any more because it's too small.
Sent from my SCH-I605 with Tweaked VZW Remix using Tapatalk 2
Click to expand...
Click to collapse
Open the phone to the dialer. Hit the menu touch button then call settings. Un check auto off during call. The setting even says turn off proximity sensor.
BoostedB18C said:
Open the phone to the dialer. Hit the menu touch button then call settings. Un check auto off during call. The setting even says turn off proximity sensor.
Click to expand...
Click to collapse
Thanks. I can't believe I never noticed that. Now I can use it til I can fix the screen. Just waiting for parts.
Sent from my SCH-I605 with Tweaked VZW Remix using Tapatalk 2
small crack with resolution prob.
I have a small crack in upper right of screen & now my sharp color is gone. It is now very dull almost like I used a photo app & added an overlay to it. Need some advice
Well I got my parts and got the tools I needed to fix my screen. The problem was I got the wrong type plastic razor blades. I got scraper blades instead. I tried it anyway and ended ripping my LCD screen. Now it's costed an extra $ 200+ for a LCD Digitizer assembly. Hopefully the next day delivery will still work even though yesterday was a holiday and the post offices were closed.
Anyway, what I'm leading up to is don't try this if everything isn't kosher. It's a tricky job.
Update: I found out they won't even ship it til Monday. I guess I don't get it back this weekend. I really don't like my old Charge after using my Note all these months.

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