[Q] Samsung Galaxy Rugby: various issues - Android Q&A, Help & Troubleshooting

Hello all,
I'm sorry, but I couldn't find any device-related subforum for the Samsung Galaxy Rugby (GT-S5690M). If my questions are in the wrong section, please move it to the right place (mods)?
So here's the story: I just got my first smartphone. Since it's locked to Bell, it has some bloatware and need for sim-unlocking. I did a lot of reading and through some tutorials I managed to root Android and got rid of some bloatware (just four Bell apps). So far so good! Then I tried to unlock the phone. There are some apps in the Google Play that state that they can unlock the phone for free ("works on various Galaxy models").
I tried them out, but none of them could provide a solution. The last app I tried (Galaxy_S Unlock) requested that BusyBox were to be installed, so I did. During the installation the app remarked that already some BusyBox version was installed, but not the version that it was trying to install. I was suppose to try another type of installing (I used the normal/safe mode). But it said it was already installed, so good enough. Right? I tried the unlocking app again, but it still said it had errors getting to communicate with BusyBox. None of the unlocking apps gave me the impression that they changed anything in the system.
I figured that maybe a reboot of the phone would fix this. However, now the phone got several issues:
- booting takes forever (18 minutes) It does the animated Samsung logo (though, not with sound any more) and then keeps on slowing the glowing Samsung name.
- the speaker doesn't seem to be working at all
- it can no longer check for updates. After agreeing with the disclaimer, it says it can't connect.
- Samsung KIES (PC software suite) doesn't see the phone any more.
- the phone is generally very slow now. Even when typing a password the phone sometimes hangs for about 5-10 seconds. Loading the disclaimer for the Software Updater takes 10-15 seconds.
I tried to reset to factory defaults and reload the rooting zip file again, but to no avail.
I've been trying to read up on the isolated symptoms, but I'm simply starting to feel overloaded with all the info, especially since I'm a Android newbie.
Does anybody recognize these symptoms and, more important, has any tips on what to try to restore whatever has gone wrong?
Additionally, I would really be interested in knowing if there's a way to force-upgrade to Jelly Bean. It appears that this firmware hasn't been made available to Rugby users yet through the regular update channels. But are there alternatives?

I have a Bell as well
Yogi.B said:
Hello all,
I'm sorry, but I couldn't find any device-related subforum for the Samsung Galaxy Rugby (GT-S5690M). If my questions are in the wrong section, please move it to the right place (mods)?
So here's the story: I just got my first smartphone. Since it's locked to Bell, it has some bloatware and need for sim-unlocking. I did a lot of reading and through some tutorials I managed to root Android and got rid of some bloatware (just four Bell apps). So far so good! Then I tried to unlock the phone. There are some apps in the Google Play that state that they can unlock the phone for free ("works on various Galaxy models").
I tried them out, but none of them could provide a solution. The last app I tried (Galaxy_S Unlock) requested that BusyBox were to be installed, so I did. During the installation the app remarked that already some BusyBox version was installed, but not the version that it was trying to install. I was suppose to try another type of installing (I used the normal/safe mode). But it said it was already installed, so good enough. Right? I tried the unlocking app again, but it still said it had errors getting to communicate with BusyBox. None of the unlocking apps gave me the impression that they changed anything in the system.
I figured that maybe a reboot of the phone would fix this. However, now the phone got several issues:
- booting takes forever (18 minutes) It does the animated Samsung logo (though, not with sound any more) and then keeps on slowing the glowing Samsung name.
- the speaker doesn't seem to be working at all
- it can no longer check for updates. After agreeing with the disclaimer, it says it can't connect.
- Samsung KIES (PC software suite) doesn't see the phone any more.
- the phone is generally very slow now. Even when typing a password the phone sometimes hangs for about 5-10 seconds. Loading the disclaimer for the Software Updater takes 10-15 seconds.
I tried to reset to factory defaults and reload the rooting zip file again, but to no avail.
I've been trying to read up on the isolated symptoms, but I'm simply starting to feel overloaded with all the info, especially since I'm a Android newbie.
Does anybody recognize these symptoms and, more important, has any tips on what to try to restore whatever has gone wrong?
Additionally, I would really be interested in knowing if there's a way to force-upgrade to Jelly Bean. It appears that this firmware hasn't been made available to Rugby users yet through the regular update channels. But are there alternatives?
Click to expand...
Click to collapse
I have the same model and when I try to root it it fails. Also, after installing the drivers on my PC, it shows up as an external drive and when I try to open it, it tells me to put in a disc...??? Any help?

chilli1327 said:
I have the same model and when I try to root it it fails. Also, after installing the drivers on my PC, it shows up as an external drive and when I try to open it, it tells me to put in a disc...??? Any help?
Click to expand...
Click to collapse
The external drive will only work if you select "Enable USB Connection" in the Android menu.
I've revived my phone for a hobby project. Can't remember how I solved the above issues at the time, but it doesn't want to accept the stock firmware image. I can only find one old version on my external HDD with old backup data. Tried several Odin versions to no avail. 3.07 stays stuck at "SetupConnection". 3.04 fails with "Complete(Write) operation failed."

Galaxy Grand Duos
Please padone me for posting in the wrong LOC. It just that my Phone brake down,N I forgot my old XDA account password I had to Create a new 1
Now here is my Q: my galaxy grand dous GT-I9082 just is now on Boot Loop I can't write down any detail about the phone cose it can't boot sorry bout that. Now I boot into CMW then I mistaken navigate to Mount & Storage then On FORMAT SYSTEM after it successfully formated the phone can't boot it stock on the GALAXY GRAND GT-I9082 logo please I need urgent help please it really annoying I had to crearte a new XDA account cose of my phone

Related

[Q] Need help after rooting phone

Hi, total noob to rooting phone here and need some help.
I have a Samsung Galaxy S4 model SHH-I337M. The lack of being able to read memory card as a hard drive and being stuck in MTP mode has lead me to want to root my phone. Also the ability to delete some bloatware is desired.
I read through some forums and came across one that has lead me to root my phone. Followed this forum as it seems to root the phone but keep it close to stock samsung ROM.
http://forum.xda-developers.com/showthread.php?t=2293800
So I completed the CF root and think I was sucessful, Super SU was installed on my phone and then I installed Busy Box as I was under the impression this app was also needed. Seemed to work as my computer was then able to read my sd card when I choose Mass storage mode instead of MTP.
Since I am a total noob I don't really understand the process above but like I say, it seemed sucessful and there was no issues with the phone.
Later I opened the Super SU app and once I did that it said something about the Binary unit needed upgrading. It gave me to choices normal and some other method related to HTC phones that I don't remember. Not really understanding what was going on I chose normal and then proceeded to restart my phone after it was done.
Once my phone restarted 2 issues have appeared. Once the phone restarts a Bell push to Talk app starts up saying I am offline. This is not a big issue for me as this is one of the apps I wish to delete. The second thing that happens is a notification appears that the phone is uploading/downloading messages but nothing happens it just stays at 0% complete and doesn't go away. I clicked on the notification and the app is wssyncmlnps, from what I've found this is some sort of Samsung update app for KIES and OTA upgrades.
Just wondering if this is an issue, and how I might get this to go away. Everytime I restart the phone it does the same thing.
Thanks for any help, much appreciated.

[Q] Stock Rom Restore in GT I9100 to deal with boot stuck screen

Hi Everyone,
First of all I would like to apologize, if I am repeating any question. I tried many threads but I couldn't understand completely. Hence I am afraid I need to ask individually. Hope thats fine with the community.
So, I own a Samsung Galaxy SII since last 27 months. I bought it with Orange on a contract in France and the company unlocked it many months ago since I do not live in France anymore. I have never flashed the phone with any other ROM, or provided root access or anything else. I have always used Kies to update the software. If I remember correctly the phone currently has Jelly Bean on it (4.1.2 I think). It doesn't have any external SD card, just the internal memory.
Due to some unknown reason, since yesterday the phone is not able to boot up. Its stuck at "Samsung GALAXY S II GT-I9100" screen. I tried to used Volume up+Home+Power keys to go into recovery mode which is not possible. I also tried to go in Download mode using Volume down+Home+Power keys which is possible. Then I tried to connect with Kies to connect it but after 15-20 mins Kies gives error in recognizing the device. When I open ODIN 1.85 (I guess that is the version which should work with my phone), it does shows "Added" status for the device.
Now after reading many posts I have realized that restoring to stock rom would resolve the issue, but it still dint for many. What is appropriate way to deal with this problem. I found some stock rom on the page of mobile network comparison webpage , but I am not sure if I should use it or not. Also I am afraid if I should check the region/model etc for this. I guess I should only install ROM which lies in France-Orange category.
I do not care about any data since I back up my phone from time to time. But I do not wish to play around with the phone much, unless required. However I would appreciate if there is any way to restore the contacts and message stuff.
Thank you very much for your help and support. I highly appreciate the effort.

[Q] Samsung S4 I9502 root / flash failed - NEED HELP

Hey Guys,
I tried to root my Samsung S4 GT-I9502 (OS Android 4.3), for that I found this website:
http://marrkdaviid.com/2013/08/fix-caller-id-install-google-play-on-the-galaxy-s4-i9502/
But it failed (more information below) and I had the following error message and no wifi.
I am able to put the device into download mode, though I keep getting this error message when I try flashing the device in Odin.
(here someone with a similar problem: http://androidforums.com/international-galaxy-s4-all-things-root/768632-sos-cannot-open-gt-i9502-after-failed-boot.html)
"Complete(Write) operation failed."
When attempting to flash the device, it quickly goes through boot.img, recovery.img and system.img (when it should take longer for each step, and you should see the little green progress bar move), before failing. Does this mean that Odin is having issues writing to the device?
I live in China and I just bought the phone, I needed 5 days to download the necessary files, because most download pages are blocked in China. So I am loosing my last nerve right now.
I am pretty confident that I have the correct Samsung drivers installed. I don’t have Samsung Kies installed. I have even tried using a different computer (Laptops), and two different ROMs.
I have tried flashing the below ROMs:
I9502ZNUCMG2_I9502CHUCMG2_I9502ZNUCMG2_HOME.tar.md5
I9502ZNUEMK3_I9502CHUEMK3_I9502ZNUEMK3_SVA.tar.md5
Someone with a the same problem tried the 'Firmware upgrade and initialization' option in Samsung Kies, but it didn’t work, so I didn’t try. (Here the link: http://forum.xda-developers.com/showthread.php?t=2382979)
Instead I tried a recovery. I used Odin 3.07 and the following file:
i9502-cwm-recovery.tar.md5
I got my phone back to work for a while, I reset the phone, just in case. But know I can’t switch the Wifi on and the phone wants to Reboot.
So I allowed the phone to Reboot, I clicked on “reboot system now” and then on “Yes – (I forgot what was written behind the Yes, but I didn’t just click on the normal Yes, I clicked on the Yes - …)
The problem here: The Phone changed to a China Unicom Screen and stayed like that. After 5 h I took the battery out, but I couldn’t restart the phone.
So I did an cwm recovery and know I am afraid to reboot. The Wifi is not working and I can’t find any information about how to fix it.
So please help me. Do I reboot? Can I already install SVA ROM, although I couldn’t flash the Stock Firmware? Do I send the phone back and give up?
Please let me know if you need any other information to be able to help me.
PS: This is the first time that I flash a smart phone. And although I already spent several days now, searching the internet for how-to-dos, tips & tricks, guidelines, Q&As and god knows what, I still do not fully understand what exactly I am doing here. Hence, I would be very happy to receive somewhat easy understandable answers.
Thank you so much for your help!
Anna

[Q] Locked by Android Device Manager and cannot unlock

TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
What do you have on your phone that you are worried about deleting? If it's contacts that should be saved with your google account. If it's pictures, you should keep dropbox installed so it always backs up your pictures. Now here's how to save your phone. Factory reset it. That's your only option.
You ask
i7vSa7vi7y said:
What do you have on your phone that you are worried about deleting? ... If it's pictures, you should keep dropbox installed so it always backs up your pictures. ...
Click to expand...
Click to collapse
I originally stated
roboshawn said:
Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose.
Click to expand...
Click to collapse
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
roboshawn said:
You ask
I originally stated
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Well looks like the only thing you can do is not repeat the same mistake. Factory reset your phone set it up and get dropbox or google drive also root your phone and have usb debugging.
roboshawn said:
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Ok. This is how it went.
I reset to factory defaults.
I enabled USB Debugging.
I rooted my phone using the guide over here How to root i545vrufnk1.
I tried various recovery photo/file programs such as Myjad, Yodot, Tenorshare, etc. These programs advertise that they can restore photos after a factory reset. None of them found my old photos. I didn't pay for any of these - I was just using their trial versions. If anyone has used one of these or something like it and had it succeed after a factory reset - please let me know.
I set up Google+ backup.
Next step I'll probably take as additional precaution is to setup the Samsung account service.
To reiterate - this is utterly frustrating that the Android Device Manager remote lock solution does not work for these phones - it goes so far as to tease you with the functionality, but essentially permanently lock your phone.
For anyone else looking to solve this problem - you may or may not have success depending on if you have a samsung account or usb debugging already on or a phone that is not exactly an I545, check out these links:
[RESOLVED] HELP please!! Unable to unlock device locked by Google Device Manager
How to Recover Photos and Data From a Keylocked Android Phone
Samsung Account
Good luck and fix your stuff - Samsung and Google!!!
If you reboot to recovery you should be able to use adb to pull files even without debugging turned on is the OS?
I'm having the exact same problem on my nexus 10 did you ever solve it? Seems really stupid that the adm lock function is so broken
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
change the lock pattern from settings
Go to settings>security and change your home lock screen.This worked for me.
ADM - Blessing and a curse?
Ok so yesterday my wife's phone was stolen out of a car. First we had AT&T shut down the services. According to the history, the attacker actually tried to access Paypal, and tried for a couple of minutes and gave up when he didn't get anywhere. He sent a password reset, that didn't go through. Then I found the ADM and turned on the Lock-screen with a message to call me. According to those who found the phone, the attacker apparently threw the phone underneath a car in a parking lot. The ADM-lock screen allowed them to call me... "Thank you 'Google!'"
Now to the bad news: I cannot get it to 'UNLOCK!'. No password I put in works. And when I attempt to reset the lock I get: "Since Google has verified that a screen lock is already set, the password you entered won't be needed". I guessing this means that it won't alter the password or it can't. Many people all over the internet have come up with all sorts of ideas for this. But I don't see anything 'satisfactory'. Besides just a complete 'reset'. So I really have killed the phone I just recovered? Meaning the ADM is also a 'Curse'? With sarcasm: "Thank you 'Google!'"
This is a Samsung Galaxy S4 Active SGH-I537. I've already attempted to hook up an USB cable, I see nothing. I'm pretty sure that USB debugging is not enabled.
I can enter the password 15-20 times, it never offers me for a 'forget password'. It sometimes says that I need to wait 30 seconds. It keeps tract of how many so-called bad attempts.
PS: I got it... After 30 guesses. The first password apparently stuck. Apparently I wasn't thinking too much, and I put in 'dude'. LOL. And it is now unlocked.
You are living my Exact Story!!
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
This might work
KateJuleLynn said:
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
Click to expand...
Click to collapse
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
NITLOC1 said:
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
Click to expand...
Click to collapse
This method WILL delete all data that is on the device! This will only not happen if your using a custom recovery solution!
Please be careful when giving advice.
If you log into the Android device manager website, it will assist you in unlocking your device. You can set up a password to bypass the pin lock, and make sure you don't lose your data
Sent from my SCH-I545 using Tapatalk
Can you just not flash system... I know there is a nc5 emergency no wipe for odin.. should be one for other firmwares, no?
Samsung SM-T531 Google locked
Hi All
Customer came in with a tablet that was stolen, google locked by her, but later recovered.
In short, this is where i'm at. ADM with her login details, unable to remotely unlock.
When blocking she used a password and device is asking for a PIN instead.
Device wont boot into recovery mode to factory reset.
Cant access device to connect to a network..
I cant think of another way around this.. ANYBODY, PLEASE HELP?
Android Device Manager Samsung Resolution
I read this in another forum, can't remember exactly where but if its your Samsung device use the find my Samsung app. Lock you phone then it may take a minute but the Samsung proprietary app will take over and lock your device. This will allow you entry into the device. Set the screen time out for 30 min then backup your device. This worked my Samsung Galaxy Note 3.
My phone did not originally have a lock screen until i used the Android Device Manager. Each time I entered the password it was incorrect. I wasn't presented with an option to enter my email after 5 attempts either. After completing this procedure the option to remove the lock screen was still unavailable as I didn't know the password that was set. I was able to backup my device and reset.
Hope this helps
how can you able to unlock when it is locked by ADM??
Same thing with my Galaxy S5. Many, many times of password & pin incorrect over 5 days, 8 hours of phone & online with AT&T and Samsung and in-store visits. Finally, I did Findmymobile again. The unlock feature never did show up on the left side, but I right (I think) clicked on the location when it found my phone and unlocked it. I was so surprised that I didn't even realize my home screen was visible for at least a half minute. It's worth a try, 'cause I did the same stuff as all of you have said without any good results.
This worked!
microi said:
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
Click to expand...
Click to collapse
I left my device at a Starbucks and didn't realize until I got home. I went into my Google account to change password and found I could locate my locate and lock it so I did. It located the device exactly where I left it - at Stuckbucks. So, I went back in the morning to recover it...with a locked home screen with my message on it. Unable to unlock directly on the device. I went back home to research this on my desktop. Google Account doesn't have unlock device feature so I used the search engine and found this forum. I followed the instructions and bingo, my device is now unlocked! I was about ready to get a new device!

Samsung Galaxy Tab 4 8.0 SM-T337T - Bootloop Fix? - Can't Find Drivers to Flash

This problem has been driving me absolutely mental. About 2 months ago, I tried to root my Galaxy Tab 4 8.0 by T-Mobile (it was an old device anyways), I used the Odin method, and while it was installing, it said that the process was successful, and I saw it all come through. However, when my device restarted, it was stuck at "Starting apps..." for about an hour, so I tried restarting. Then it was stuck on the T-Mobile logo for 1.5 hours. I did a hard wipe/reset, and it was fine... for about a week.
The funny thing about it is, after I did the hard reset, certain bugs would happen, a different bug each time. (For example, Google Play apps would be stuck at "installing", screenshots wouldn't save, apps would crash repeatedly, etc) So if I tried to restart, it wouldn't fix it, but instead it would bootloop. I have to hard reset/wipe my whole system each time it happens, and it drives me up the friggin wall.
I saw online that you can try flashing your system by installing the default drivers onto your computer, and install it on your system through Odin. (or something like that, I'm not that professional at mobile technology) Awesome. Just one problem.. I have looked everywhere and I can't find the driver specifically for my system. I have looked for the driver ever since the problem got worse and I found out about this information, but I found nothing.
If anyone has any idea on how you can help, please respond as soon as you can. Thank you very much.
iamnekro said:
This problem has been driving me absolutely mental. About 2 months ago, I tried to root my Galaxy Tab 4 8.0 by T-Mobile (it was an old device anyways), I used the Odin method, and while it was installing, it said that the process was successful, and I saw it all come through. However, when my device restarted, it was stuck at "Starting apps..." for about an hour, so I tried restarting. Then it was stuck on the T-Mobile logo for 1.5 hours. I did a hard wipe/reset, and it was fine... for about a week.
The funny thing about it is, after I did the hard reset, certain bugs would happen, a different bug each time. (For example, Google Play apps would be stuck at "installing", screenshots wouldn't save, apps would crash repeatedly, etc) So if I tried to restart, it wouldn't fix it, but instead it would bootloop. I have to hard reset/wipe my whole system each time it happens, and it drives me up the friggin wall.
I saw online that you can try flashing your system by installing the default drivers onto your computer, and install it on your system through Odin. (or something like that, I'm not that professional at mobile technology) Awesome. Just one problem.. I have looked everywhere and I can't find the driver specifically for my system. I have looked for the driver ever since the problem got worse and I found out about this information, but I found nothing.
If anyone has any idea on how you can help, please respond as soon as you can. Thank you very much.
Click to expand...
Click to collapse
What you read in the internet means re-flashing your stock rom (system), that is the fix for your problem, the way to do it is to download and install Samsung USB drivers if you hadn't done that already, and Download stock rom from here or here search your model number in the search box and choose the stock rom based on your country, and flash with Odin, it's pretty much the same way you tried to root using CF-ROOT method:
1-you boot into download mode (volume down + home button + power button)
2-and then connect your phone to PC.
3-open Odin and uncheck everything except "auto reboot" and "F. Reset Time" (you should find it like that already), make sure your phone is recognized by Odin, you will see a blue box with a message saying "0:[COMX]" where X is a number.
4-press AP (or PDA in some versions) locate your stock rom which should be in .md5 format, and choose it, then 5-press start.
6-wait for the process to finish (takes a while) and then the phone should reboot itself and you will get a message in Odin saying "Reset!"
PS: you must register on the sites to download..bad thing i know but it's obligation.
Searched both of these websites for the drivers, found nothing.. I've been searching the internet for hours and not one driver was found. Extremely disappointed.
iamnekro said:
Searched both of these websites for the drivers, found nothing.. I've been searching the internet for hours and not one driver was found. Extremely disappointed.
Click to expand...
Click to collapse
Give me your model number.
Sorry found it in the thread title
@iamnekro
That is the link from the first site:
SM-T337T latest firmware android 5.1.1
That is the link from the second site:
SM-T337T latest firmware android 5.1.1
Obviously you didn't search at all...LOL
PS: It's called Stock Firmware or Stock ROM.... not Drivers
Register on any of the sites first to download.
And press the thanks button please
Regards Migo
I'll have to close the thread.. my computer isn't that advanced and is low on space anyways...
iamnekro said:
I'll have to close the thread.. my computer isn't that advanced and is low on space anyways...
Click to expand...
Click to collapse
It doesn't need any advanced computer and only the size of the stock rom and Odin, it's no big deal.

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