[Q] Ear phone problem. - AT&T Samsung Galaxy Note I717

The other day while listening to music on my note the sound from the right ear phone went dead. If I played the with cord or bent the jack and held it that way I could hear music again from both ears. So naturally I thought I just needed new ear phones. However my ear phones work fine for every other device and even a different pair of ear phones in my phone gave me the same problem. If I listen to music without ear phones the speakers work fine. Is my phone damaged or is there a way to fix this?

Your headphone jack might be malfunctioning. Try a different pair of headphones on the device.

toddx77 said:
and even a different pair of ear phones in my phone gave me the same problem.
Click to expand...
Click to collapse
lolTrout said:
Your headphone jack might be malfunctioning. Try a different pair of headphones on the device.
Click to expand...
Click to collapse
I would say malfunctioning headphone jack since you had the same issue with more than one pair. do you have a case on it? The case could be blocking it from fully entering and making a good connection

crixley said:
I would say malfunctioning headphone jack since you had the same issue with more than one pair. do you have a case on it? The case could be blocking it from fully entering and making a good connection
Click to expand...
Click to collapse
Also if you keep your phone in your pocket, it could be lint in the port. That happened to me on my streak
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

A good tip for cleaning electronic connections is a qtip and rubbing alcohol. So long as your device is without power. I would even remove the battery. Try cleaning out the phono plug with some rubbing alcohol first.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Halo13Ghost said:
A good tip for cleaning electronic connections is a qtip and rubbing alcohol. So long as your device is without power. I would even remove the battery. Try cleaning out the phono plug with some rubbing alcohol first.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
And a can of air can help blow out the lint and dry the alcohol.

I took it out of its case and still the same problem. I did blow in it and there isn't a problem if the jack is in the right position. If I still have sound problems I just turn the jack until I hear sounds from both ear phones again and it seems to stay that way. I don't have any pressurized air or rubbing alcohol and if I can even get them here I will have to go into the city so lets save that for last. Considering that my ear phones are working fine if the jack is in the right spot, does that mean there could just be more dust deeper in there or some sort of problem with the phone?

If there's a sweet spot where it works fine, then there's corrosion in there. Possibly the alcohol and q-tip will remove gunk, but you need some mild abrasion like a pipe cleaner.

Could be dirt or it could mean loose solder joints.

Ok so the problem got a little worse, Even if I twist the jack a certain way just moving the wires to much or the phone it will cause the sound to go out. So if I am walking or even have the phone in my sweatshirt pocket the sound will go out. The only way to get sound to play clear from both ears while walking is the kind of bend the top of the ear phone jack and hold it. If I have the phone on my desk and twist the jack to a spot that works and just leave the phone there I do not have any problems. I will see if my host family or anyone in the village has alcohol or pressurized air but if that does not fix the problem then is something like this worth getting fixed or should I just buy a new phone?

Yeah, that means the soldering has been worked loose. The part is $20 or less on ebay, and there is a disassembly video in the general section. Its not a complicated process to replace the headphone port.

I think you may be right. Today I noticed that if I press down really hard on the jack music plays fine in both ears and twisting and turning the jack doesn't affect it at all. Does that pretty much prove it then?

Yes, its getting worked loose. I've seen someone duct tape the headphone plug to the phone in the sweet spot. It lasted for about a week until the last connection broke.

Ok, I am not in the US so now ebay is out of the question. I will go into the city and see if I can find the part but as someone who never never taken a phone apart and fixed one would watching the video be good enough for me?

You can learn from the video. But if you have a store that sells the part, why not have them do the repair? I can't imagine it would cost more than $50 US.

Related

[Q] Headphone Jack

Is it just me or is the headphone jack, somewhat tight and also sensitive to changes in position? I mean that it takes a bit more effort than usual in order to plug them in, and yet if you pull them out even slightly, the phone will show that they have been disconnected. Is this normal for HTC Amazes or is it just mine in particular?
Although it isn't an extremely terrible problem yet, I'm worried that the jack will loosen and my headphone plugs will be able to move more freely, which would cause it to disconnect often.
Is this normal and should I be concerned?
P.S. I also seem to have an issue with the camera, it occasionally gives me completely blank/black photos when the flash stalls, as in the LEDs stay on for a few seconds before it takes a picture, and then provides me with a black picture. Is anyone else noticed this as well? I'm using Mobilicity Stock ICS, unrooted and S-On.
Sent from my HTC Amaze 4G using Tapatalk 2
I agree. When I got my amaze I was goign to return it thinking the headphone jack was broken. After an hour I realized I had to apply hulk strength to get it in properly.
skugpezz said:
I agree. When I got my amaze I was goign to return it thinking the headphone jack was broken. After an hour I realized I had to apply hulk strength to get it in properly.
Click to expand...
Click to collapse
Yep. Same here.
skugpezz said:
I agree. When I got my amaze I was goign to return it thinking the headphone jack was broken. After an hour I realized I had to apply hulk strength to get it in properly.
Click to expand...
Click to collapse
ApokrifX said:
Yep. Same here.
Click to expand...
Click to collapse
Does it eventually loosen up after prolonged use?
No it doesnt losen up. I ended up buying Bluetooth earphones.
skugpezz said:
No it doesnt losen up. I ended up buying Bluetooth earphones.
Click to expand...
Click to collapse
Ah, okay. That's good, because I use the headphone jack all the time. Does it also disconnect if you pull it out slightly?
It takes alot to of energy to pull out also.
If you pull out slightly only the left ear will work.
skugpezz said:
It takes alot to of energy to pull out also.
If you pull out slightly only the left ear will work.
Click to expand...
Click to collapse
Yeah, I know it takes a lot of energy to pull it out, but it would be annoying if the jack loosens up and it comes out slightly to the point where it would normally still be connected on normal devices, which would make it disconnect on the Amaze.
MidnightXZ said:
Yeah, I know it takes a lot of energy to pull it out, but it would be annoying if the jack loosens up and it comes out slightly to the point where it would normally still be connected on normal devices, which would make it disconnect on the Amaze.
Click to expand...
Click to collapse
I dont think there is anything that can losen it up lol.
It feels like something locks on to it.
With the force it takes to put in the jack and take it out. I was scared one day I would break it. So I bought a bluetooth headset.
Sucks that beats audio doesnt work over bluetooth.
skugpezz said:
I dont think there is anything that can losen it up lol.
It feels like something locks on to it.
With the force it takes to put in the jack and take it out. I was scared one day I would break it. So I bought a bluetooth headset.
Sucks that beats audio doesnt work over bluetooth.
Click to expand...
Click to collapse
What annoys me though, is that between fully connected and half connected, the the jack will show up as disconnected. It shows as connected when fully in and half way in (with part audio) which intrigues and worries me.
EDIT: Can anyone else verify that the phone shows that headphones are disconnected if they are plugged in between fully plugged in and plugged in halfway?
I have a similar problem. The headphone jack is so tight that if I plug it in my stereo at home or in the car, it will randomly make a pop sound and stop playing music if I so much as touch it. Very irritating. It doesn't do that with headphones, but the jack is so small that I have to cram my headphones in haha. Then again, we should be thankful it's tight and not loose and awful like my old SGSII...
MidnightXZ said:
Is it just me or is the headphone jack, somewhat tight and also sensitive to changes in position? I mean that it takes a bit more effort than usual in order to plug them in, and yet if you pull them out even slightly, the phone will show that they have been disconnected. Is this normal for HTC Amazes or is it just mine in particular?
Although it isn't an extremely terrible problem yet, I'm worried that the jack will loosen and my headphone plugs will be able to move more freely, which would cause it to disconnect often.
Is this normal and should I be concerned?
P.S. I also seem to have an issue with the camera, it occasionally gives me completely blank/black photos when the flash stalls, as in the LEDs stay on for a few seconds before it takes a picture, and then provides me with a black picture. Is anyone else noticed this as well? I'm using Mobilicity Stock ICS, wetunrooted and S-On.
Sent from my HTC Amaze 4G using Tapatalk 2
Click to expand...
Click to collapse
I posted a thread about this same issue about two weeks ago
justin lamantia said:
I posted a thread about this same issue about two weeks ago
Click to expand...
Click to collapse
Which issue?
Sent from my HTC Amaze 4G using Tapatalk 2
I hate the headphone jack, it's always halfway unplugging if it's barely jostled or touched. It's the one thing I can't stand about this phone design...for awhile I wanted to return it, but T-Mobile doesn't have a phone I'd rather have, haha.
Sent from my HTC_Amaze_4G using Tapatalk 2
eliasadrian said:
I hate the headphone jack, it's always halfway unplugging if it's barely jostled or touched. It's the one thing I can't stand about this phone design...for awhile I wanted to return it, but T-Mobile doesn't have a phone I'd rather have, haha.
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Yeah, lol. At least the good thing about the headphone jack is that the jack is really tight so it keeps the headphones in. I'm just hoping that the jack doesn't loosen up over time.
Sent from my HTC Amaze 4G using Tapatalk 2
stereo jack hulk strength
skugpezz said:
I agree. When I got my amaze I was goign to return it thinking the headphone jack was broken. After an hour I realized I had to apply hulk strength to get it in properly.
Click to expand...
Click to collapse
lol hulk strength, nice. made me laugh. You're right though, anyone having suspected probs with the stereo jack should try to jam it in there. I was about to get a warranty exchange and be without a phone for 3 weeks. I read this forum, and used my hulk strength to jam the jack in there. My case was also slightly making teh jack not all the way go in.
Works okay now, thanks for sharing!
shiftylock said:
I have a similar problem. The headphone jack is so tight that if I plug it in my stereo at home or in the car, it will randomly make a pop sound and stop playing music if I so much as touch it. Very irritating. It doesn't do that with headphones, but the jack is so small that I have to cram my headphones in haha. Then again, we should be thankful it's tight and not loose and awful like my old SGSII...
Click to expand...
Click to collapse
Hey, I know this is old, but my phone does the same thing. I always plug it into my FM transmitter while in my car, but if I spin the 3.5mm cord around in the jack (which I got used to doing, being a very fidgety person), it stops playing immediately. Is this what you've experienced? Has anyone found any information on it?
Thanks.
The headphone jacks at first are a bit stiff but after listening to music so much, they actually loosen up. It takes time to break it in. I don't think it will get too loose though unless you damage the phone.
Sent from my HTC_Amaze_4G using xda app-developers app
sound Jack ...!
Hi everyone. Urgent replies are more appreciated. I'm having a bit issue regarding to head phone jack. All appeared just yesterday night . Now whenever I plugged in headphone I have to continuously push it to b able to listen from both ear pieces otherwise after simply putting in like normally v do , only left earpiece is working. Plz tell. What to do. Its X715e unlocked version. Plz tell. But if I plug it in half way just when headphone sign shows it is working fin but when I completely plug in so it works only with left earpiece. While another head phone HTC desire c .that is working fine and nice.
Make sure you don't have lint in it if you do a safety pin works wonders with a flashlight. Still don't work. Like in mine get different headphones. The stock iPhone headphones keep the connection but my other zagg headphones seems the plug is to long and doesn't keep a connection very tight. Only happens with headphones that have microphones. Hope that helps.

[Q] Has Anyone Been Able to Use Earbuds/Headphones With 3.5mm?

I tried using my earbuds last night. The plug doesn't go in tight (it literally wiggles in the jack) and in no position that I held them, did they work.
dbgeek said:
I tried using my earbuds last night. The plug doesn't go in tight (it literally wiggles in the jack) and in no position that I held them, did they work.
Click to expand...
Click to collapse
mine works without any problems, try another set of headphones, if problem still persist. Contact AT&T to get an exchange.
dbgeek said:
I tried using my earbuds last night. The plug doesn't go in tight (it literally wiggles in the jack) and in no position that I held them, did they work.
Click to expand...
Click to collapse
Hi,
I just purchased this phone about 4 hours ago, I just now plugged in the headphones and mine too was not going in all the way and wiggled, I pushed a little harder than normal and it clicked as if it locked into place and works just fine now.
Good luck
onyxius said:
Hi,
I just purchased this phone about 4 hours ago, I just now plugged in the headphones and mine too was not going in all the way and wiggled, I pushed a little harder than normal and it clicked as if it locked into place and works just fine now.
Good luck
Click to expand...
Click to collapse
Mine was defective. I took it back to the store where the rep tried it out. He couldn't get it to work either, but neither of us had a prob with the new one.
Wiggling??
Hell, I have to use my upper body strength to pull the headphone plug out of the jack.
Sent from my LG-E970 using xda app-developers app
gregk232 said:
Wiggling??
Hell, I have to use my upper body strength to pull the headphone plug out of the jack.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Yea I pulled them out and it was a little tougher than I would ever imagine, good thing i don't use them much.
They definitely could have designed the jack better. Shame to have to use brute force to get the headphones in. Thought I was gonna break the interior of it.
yeah, i've been noticing how tight all the ports are (or both ports... whatever). I have to force my charger in so hard and pull it out so hard I'm scared that beautiful glass will crack.... Same on the headphone jack. That, and the millimeters of raised glass above the front bezel, are the only two things about the design i'm not thrilled about.
And here I thought it was just me... I had to force my earbuds in... It scared me, I love my earbuds and I didn't want to hurt them... I feel I have to be careful how I pull them out so that I don't pull the cord right off the end of the jack.
bleached45 said:
And here I thought it was just me... I had to force my earbuds in... It scared me, I love my earbuds and I didn't want to hurt them... I feel I have to be careful how I pull them out so that I don't pull the cord right off the end of the jack.
Click to expand...
Click to collapse
Yeah - using mine were a pain at first also, but with time it "loosened up" I assume. Now I have no problems.
Same ^^^^^^^^^^^^^^^^^^^
Mine have broken in nicely.

Replacing audio jack in amaze

Long story short my audio jack is messed up. It won't keep a consistent connection if I move around my phone even just a little bit. Happens with all 3.5mm jacks on headphones and aux cables.
My question is, has anyone actually opened up an amaze and seen how hard it was to get to the headphone jack? If I'm able to find a replacement one how strenuous would it be replacing it?
Audio jacks are fairly basic in construction.. I'd hazard the guess a resolder will fix your issue... Unless...
Sometimes internally something can break etc...
A good phone shop could do this in their sleep... The problem is the actual jack is probably NOT generic.
Smt soldering can be e hazardous to your mental health.. (pain in the a$$)
Multi layered boards like we have are not for the feint of heart
Take it to a shop and pay them the $50 (wild guess)
e-Sex.. All of the carpral none of the tunnel
kazzxtrismus said:
Audio jacks are fairly basic in construction.. I'd hazard the guess a resolder will fix your issue... Unless...
Sometimes internally something can break etc...
A good phone shop could do this in their sleep... The problem is the actual jack is probably NOT generic.
Smt soldering can be e hazardous to your mental health.. (pain in the a$$)
Multi layered boards like we have are not for the feint of heart
Take it to a shop and pay them the $50 (wild guess)
e-Sex.. All of the carpral none of the tunnel
Click to expand...
Click to collapse
Thanks for the tip. I got this amaze used from Gazelle and the headphone jack hasn't worked period. I was taking a flashlight to it today and noticed there was 3 or 4 big chunks of lint in the jack that were almost impossible to get out. There's no way this was accidental from being in the pocket, it was literally PACKED in there. After fiddling with a thumbtack I got it all out and now it maintains a connection. If I move around the cord a bit it will connect and reconnect frequently, but infrequent moving doesn't cause any problems. This will work for now. :good:
This seems to be a very common thing in our amaze. My ex-amaze had it too. Don't like that. Maybe you can dissemble it and clean with rubbing alcohol
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Audio issue via AUX connection

Whenever I connect my phone to my car stereo via AUX, I'll have to unplug/re-plug the cable multiple times for it to register. Basically, it'll continue to play through the phone speaker(s) instead of coming through the stereo. I've tried multiple music players & even tested the cable itself on my old Rezound & iPod and it's working fine with them(it's not the cable).
Is there some setting to fix this?
May sound stupid, but do you have a case that may be keeping the plug from going all the way in.
Sent from my HTC6435LVW using xda app-developers app
there are no stupid questions here my friend.
and no, it's a soft case with enough room around the jack. the cable plugs in securely.
When mine is connected with no case I get a constant fuzzy static noise unless I hold the side where the red grill is then it goes away
What Rom are you running? Is it stock unrooted or a custom Rom, if rooted what kernel are you running?
Sent from my HTC6435LVW using Tapatalk 2
I should have mentioned... just got the phone a few days ago. It's still stock everything(haven't bothered unlocking/rooting/etc yet)
I had this same issue two months back. I did two things, i don't remember which did it.
Take a cotton swab and put a tiny bit of rubbing alcohol on it. Stick it in the aux port. Don't overuse the alcohol. Next, blow into the aux port. I had a small hair inside the port, causing the headphone jack/aux to not register.
I tried flashing several roms before i found out the simple issue lol. Let me know if this helps, my friend.
I had this problem and then I took the ota and it disappeared...
Sent from my HTC6435LVW using xda app-developers app
kushmacdaddy said:
I had a small hair inside the port, causing the headphone jack/aux to not register.
Click to expand...
Click to collapse
I think this is it. My phone did it yesterday and today. Both times I unplugged it, blew in the aux hole and on the stereo cable, and then it worked. Probably small piece of hair or dust in there.
This shouldn't be a problem with a new phone, but on previous phones/mp3 players I owned (ones that actually fit into a pocket) I ended up having to clean the inside of the aux plug with a paper clip (or any small thin object that wont break in there) from all the pocket lint that gathered in it.
well i tried cleaning the slot but it didn't help.
i have noticed that if i leave the screen on, plug in the cable & wait a few seconds, it registers.
any other way and it doesn't really work well/at all.
I just had this problem happen to me too...
My headphone jack has been fine since I bought the phone on release day, well yesterday after a walk, I pulled the headphone plug from the jack and noticed my music was still playing but through the phone speaker... weird.
well in my friends car I wanted to use her aux input and it didn't register (aka show the headset icon in status bar), nor did it play through the car, only the phone speakers...
same thing when I tried in my car. Also tried again with the iBeats I used when it first happened... nothing.
I tried the cotton swab thing (most cotton swabs are too think though xD) and used compressed air to blow any hairs or specs out of it...
I can get headphones to register now, but I have to plug it in veerryy sloowwllyy ... :/
thing that sucks is I don't have a warranty... I mean maybe the stock HTC one but no verizon or 3rd party warranty

Headphone Jack won't go all the way in

Well, all of a sudden the headphone jack won't go all the way in, which means I can't use headphones anymore. Has anyone else had the same issue or any ideas on how to fix it?
Thanks
Dude, blow some pressure air on it. Maybe is something stuck in the jack. I had the same issue on a Xperia phone. Is was a small stone stuck in the jack port.
aresbv2000 said:
Dude, blow some pressure air on it. Maybe is something stuck in the jack. I had the same issue on a Xperia phone. Is was a small stone stuck in the jack port.
Click to expand...
Click to collapse
I tried to blow pressure air on it, I tried shaking it, I took a small twig and tried "fishing" for stuff and nothing works.. Now I tried with a screwdriver and ta-dah, a little piece of fabric somehow got in there and got very compact and now it's all back to normal
I recommend toothpic for this, you won't scrach anything. Had this once. I think it happens because headphones are on top so when you slide your phone into the pocket, everything you have there can land in the port.

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