Hi, I dropped the phone (it fell from my pocket when I was sitting on the bench in the gym changing room) from circa 30 cm height and looked at the phone and everything was ok - from such a small drop, no wonder.
But by the time I got home I saw a crack forming from the side of impact (the phone dropped "on its feet" - hitting the frame) which went all the way to the opposite side of the frame. It stopped there of course and now I have a screen split in two by the crack running all the way from bottom to the top.
It is visible only when looking at an angle with light background on the screen, but I do not want a crack in the glass.
What are the options here? Where to repair it (preferably in the UK)? How much?
Or is it better to sell it to one the fellows here who bricked their phones (I read so many threads about this here lately)?
Any input is appreciated :fingers-crossed:
the screen works perfectly - it it just the look that is bothering me
I'm in the same position and the device is working fine. As long it isn't visible and everything is ok, why spend a lot of money?
But if you still want to change it, here it is a guide and in OP signature a site where you can buy the kit:
http://forum.xda-developers.com/showthread.php?t=1582414&highlight=replace+screen
a_petrov303 said:
Hi, I dropped the phone (it fell from my pocket when I was sitting on the bench in the gym changing room) from circa 30 cm height and looked at the phone and everything was ok - from such a small drop, no wonder.
But by the time I got home I saw a crack forming from the side of impact (the phone dropped "on its feet" - hitting the frame) which went all the way to the opposite side of the frame. It stopped there of course and now I have a screen split in two by the crack running all the way from bottom to the top.
It is visible only when looking at an angle with light background on the screen, but I do not want a crack in the glass.
What are the options here? Where to repair it (preferably in the UK)? How much?
Or is it better to sell it to one the fellows here who bricked their phones (I read so many threads about this here lately)?
Any input is appreciated :fingers-crossed:
Click to expand...
Click to collapse
I had the same problem like you. But I had to change the glass / display (they're the same) in the day that my screen stopped working. I bought a new one here in Brazil for R$600,00... that's like aproximatelly US$300,00...
Related
I just bought my 80 G9. Before I start rooting and romming and warranty voiding I thought I should ask in case these are defects:
In landscape mode, is it normal for the viewing angle to be better if the tablet pointed down instead of up? In other words, if I have the screen down on a table and I'm looking at roughly a 45 degree angle 18" away, it's not good. Yet if I prop it up almost vertical in the same place, 18" away, below my line of site, it looks amazing. Head-on it looks kind of ok, but videos and dark images get washed out. (And using it in portrait is odd too - the screen looks good if I tilt it to the left. Otherwise, the screen looks different to each eye).
The second thing I experienced is, there seems to be a touch dead zone in the top middle of the screen, right where the X's are in Chrome for a second or third tab (it takes about 5 taps to finally get one to land on the X). I haven't found any other dead areas.
If both of these are common issues I can live with them.
Face Of Boe said:
I just bought my 80 G9. Before I start rooting and romming and warranty voiding I thought I should ask in case these are defects:
In landscape mode, is it normal for the viewing angle to be better if the tablet pointed down instead of up? In other words, if I have the screen down on a table and I'm looking at roughly a 45 degree angle 18" away, it's not good. Yet if I prop it up almost vertical in the same place, 18" away, below my line of site, it looks amazing. Head-on it looks kind of ok, but videos and dark images get washed out. (And using it in portrait is odd too - the screen looks good if I tilt it to the left. Otherwise, the screen looks different to each eye).
The second thing I experienced is, there seems to be a touch dead zone in the top middle of the screen, right where the X's are in Chrome for a second or third tab (it takes about 5 taps to finally get one to land on the X). I haven't found any other dead areas.
If both of these are common issues I can live with them.
Click to expand...
Click to collapse
Do you have a 80G9? Its viewing angles seem to suck
The 2nd issue I have as well, it appeared more in ics so I'm hoping its a software issue and will be fixed soon
Sent from my ice cream powered Nexus S
DarkhShadow said:
Do you have a 80G9? Its viewing angles seem to suck
The 2nd issue I have as well, it appeared more in ics so I'm hoping its a software issue and will be fixed soon
Sent from my ice cream powered Nexus S
Click to expand...
Click to collapse
Yes, 80 G9.
I'm quickly getting used to the angle.
As for the touch, I ran a drawing program and sure enough there's an 8th inch margin around the whole screen where touching is difficult.
Hi,
i've got the same thing on my 80G9.
After a screen calibration and after the last update, the touchscreen is ok.
The viewing angle is very bad on this tablet in landscape. Try to do a 180° rotation. I only find this solution to watch correctly
Its designed to be optimally viewed using the stand so that's probably why the viewing angle sucks flat and Straight.
I think the dead area is not a dead area its just chrome takes a while to respond due to its huge memory requirements with tabs.
As for voiding the warranty : If you use custom roms from here (XDA) and NOT Official then your device won't be watermarked and won't void the warranty. Just remember to total factory reset/wipe and remove SDE Menu system before you ship it back if it needs a repair.
Psi.
psiman24 said:
Its designed to be optimally viewed using the stand so that's probably why the viewing angle sucks flat and Straight.
I think the dead area is not a dead area its just chrome takes a while to respond due to its huge memory requirements with tabs.
As for voiding the warranty : If you use custom roms from here (XDA) and NOT Official then your device won't be watermarked and won't void the warranty. Just remember to total factory reset/wipe and remove SDE Menu system before you ship it back if it needs a repair.
Psi.
Click to expand...
Click to collapse
I installed multitouch visual test from the market, and there was a definite dead zone. The taps would be extremely accurate up until you reached 1/8-1/4 from the edge, and suddenly nine out of ten taps would land on the very edge. Tapping on chrome tab buttons was merely a symptom.
So I returned the G9 and exchanged it (I had drove 2 hours to a store to buy it in the first place, and luckily found an excuse to go back within the 14 day return period). I exchanged it, and tested it on the spot. The accuracy of the edges was much better. I'd say nine out of ten taps near the edges were within 5 pixels (whereas in the center they were dead on). Not quite a scientific test, but definitely noticeably better. And tapping on things near the edge like chrome tabs worked 9/10 times.
That was yesterday. I got home, started playing with it, turned the tablet to rotate it, and no rotate. I know rotation worked earlier in the day while I was testing it - it had rotated while in my lap at an almost flat angle. Still I double checked the rotation settings, did a factory reset, upgraded to stock 4.0.6. It's still stuck in landscape mode.
So I'm out. I'll find another excuse to drive 2 hours each way back to the store sometime in the next 2 weeks, and probably exchange it for something else (with any luck the nexus will be out).
It's too bad too. I really liked it. The price was phenominal, the hardware design straightforward, the os non-bloated, etc. From what I read there aren't a lot of problems with the hardware. I just have dumb luck I guess.
Hi Face Of Boe!
Face Of Boe said:
I installed multitouch visual test from the market, and there was a definite dead zone. The taps would be extremely accurate up until you reached 1/8-1/4 from the edge, and suddenly nine out of ten taps would land on the very edge. Tapping on chrome tab buttons was merely a symptom.
Click to expand...
Click to collapse
I got two A80S tablets and no problems with touchscreen here.
Just to inform you about some features of ICS:
Have a look in the settings...
- Developer options
- User Interface
- Show touches
After activating this option a light spot is shown after touching the screen.
No need for an external tool to check the accuracy of your touchscreen .
Regards,
scholbert
scholbert said:
Hi Face Of Boe!
I got two A80S tablets and no problems with touchscreen here.
Just to inform you about some features of ICS:
Have a look in the settings...
- Developer options
- User Interface
- Show touches
After activating this option a light spot is shown after touching the screen.
No need for an external tool to check the accuracy of your touchscreen .
Regards,
scholbert
Click to expand...
Click to collapse
Thanks! This certainly won't be my last ICS device, so that's good to know!
Hi guys, I just found a purple spot on my screen. Just a little smudge, barely visible (not at all in normal use) but it can be seen when the screen turns white. Is this a HW problem ? And can it be connected with dropping the phone before a week ? I assume that it would have appeared adter the drop, but it appeared today, I'm 100% sure that it wasn't there yesterday when I was reading + the spot is in lower right corner and the only little sign of the drop (nothing is damaged,just the corner of the phone) is on the upper left corner, where it hit the ground. I've never had any problems with my phone,for over a year now. Runnig CM10+Siyah.
thanks
amozonesk said:
Hi guys, I just found a purple spot on my screen. Just a little smudge, barely visible (not at all in normal use) but it can be seen when the screen turns white. Is this a HW problem ? And can it be connected with dropping the phone before a week ? I assume that it would have appeared adter the drop, but it appeared today, I'm 100% sure that it wasn't there yesterday when I was reading + the spot is in lower right corner and the only little sign of the drop (nothing is damaged,just the corner of the phone) is on the upper left corner, where it hit the ground. I've never had any problems with my phone,for over a year now. Runnig CM10+Siyah.
thanks
Click to expand...
Click to collapse
A pic would help too... Did you try connecting it to an external display, Most likely a screen burn because the amoled screen is very hard to break you only break the glass in front of it usually. Maybe screen wear how long has it been since you bought your phone?
duykhang524 said:
A pic would help too... Did you try connecting it to an external display, Most likely a screen burn because the amoled screen is very hard to break you only break the glass in front of it usually. Maybe screen wear how long has it been since you bought your phone?
Click to expand...
Click to collapse
hi, thanks for an answer. this is the photo, like I said, it's barely visible on it.. but I also think that it hasn't anything to do with the drop. it is a year now, with heavy (really heavy) usage.
edit: the scratches are just screen protector and it is not problem with it, I tried to remove it.
Hi,
A couple of days ago there was suddenly a dotted little 'line' to see on the bottom of the touchscreen. (see photo)
It is 'inside' the touchscreen and not on the screenprotector to be precise.
Anyone know how that may come ?
Perhaps a false screen-cable-connection inside due to a sudden shock by misplacing the phone too hard on a surface ...?
Any possible solutions without replacing my screen would be welcome !
Thanks for the help !
Hi raystef,
have you receive an explication for this dotted line ?
I have the same problem on my ZP999 with 4 point 2 week ago and now 11 !!!
I can confirm it's not dead pixels (test with screen test app).
It is visible on a dark screen only, but it's not aesthetics.
Is there something to do without having to change the screen that costs almost half the price of the smartphone ?
Thanks for us!
No explanation. Never saw this before. Googled...nothing.
Opened device, unmounted it completely. Saw nothing more. No loose connectors. Ordered a new one on aliexpress, 49 euro.
http://www.aliexpress.com/item/100-...hweb201527_2_71_72_73_74_75,searchweb201560_1
PS : when replacing the screen beware to use the sticky 3M parts that come with the order. These will keep your screen in place. ALSO before sticking the new screen on to the base, replace the stickers from the old screen to the new one (except the big black one is not necessary as i have been told)
http://forum.xda-developers.com/general/help/replacing-zp999-touch-screen-t3221964
Merry christmas to you! ^_^
Today, after 2 weeks, i removed the original screen protector from the display, and noticed some strange big lines/waves on it: three horizonal lines and one wave on the left side. They are not scratches (and could not be) and the display isn't cracked.
At first i thought it was dirty glue so tried to clean it gently with a bit of soap. They seemed to be gone away. But then when i put a finger on the screen, they reappeared and i noticed that they were invisible only when the screen was completely clean and black. Tried again with more force and soap but without success. I searched and found this thread: http://forum.xda-developers.com/g4/general/screen-coating-issues-t3134029
it's exactly the same problem described here.
In conclusion, as soon as i have time, i will go back to the store and ask for warranty replacement because it seems an oleophobic coating/ screen refining issue.
Has anyone noticed this kind of defect? In my case, it's really evident. Looking more carefully i saw there are at least three more waves like that.
(on the second picture i reproduced the lines i see on the display)
Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
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Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk