[Q] Cell Radio Cuts Out Completely - LG Optimus L9 P760, P765, P768, P769

Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly

CurlyCoconutTree said:
Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
Click to expand...
Click to collapse
logcat
http://forum.xda-developers.com/showthread.php?t=1726238

kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
same just happened to me. but i had airplane mode for almost half a day.

Thanks!
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
Thank you much! Hopefully, I'll figure out what's going on.

Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
That's not my problem. Intermittently, I get no bars, and an 'x' in the corner.

Still struggling
Logcat is great, but nothing is coming up as to why my cell reception cuts out.

It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.

Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
Something similar, had it in airplane mode, switched it off while at the gate and made 2 calls successfully. Notice in customs that I don't have a signal and figure maybe because they have jammers there for some reason. Get to airport doors and still no signal, had to call my hotel shuttle on my other phone. I rebooted the phone while on the shuttle and got proper signal again.

kevev said:
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Click to expand...
Click to collapse
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.

CurlyCoconutTree said:
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
Click to expand...
Click to collapse
This sucks that you are still having the same issue after 4 months. Try flashing one of the Jelly Bean KDZ files for the P769:
http://forum.xda-developers.com/showthread.php?t=2107971
If that does not work I am not sure what else to try. It could be a network issue or the phone still has a hardware problem which would require LG to fix.

Related

Serious Data Problem

So long story short, I opened a new line and swapped my hardware to the new line for the TB on my line. After I left BB, I called Verizon to do the swap. They said they couldn't because my SIM card was programmed for the original line and I had to go back to a VZW to get a new provisioned SIM, which I did. It worked when I left, but since late last night, I have no 4G or 3G. Any ideas what the issue could be?
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Breakthecycle2 said:
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Click to expand...
Click to collapse
when i first got my phone, the original 4g card wasnt working. turns out is was just bad... they swapped it for a new one and all is well. so i'm assuming u've already tried to reboot and see if that helps. maybe that card is bad as well? hmmm....u should go back to see if they can swap out to another one.
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Should I go back?
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
maybe try a *228 and press 1 to program .... just a thought, I hate having to deal with customer service
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
orcsbane13 said:
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I'd assume there is some good system in place for phones ordered online and what not.
How did anyone who ordered their phone online activate?
-Gilgamesh- said:
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
Click to expand...
Click to collapse
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Geegolly said:
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Click to expand...
Click to collapse
Improperly seated SIM card? Corrupted memory that a battery pull resets? Good Karma?
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Wow, exact same experience I had yesterday. I went in late, like 5:00 PM. I had to wait a while for someone to actually help me, but once I said what phone I wanted it wasn't more than 20 minutes to get the transaction done.
Do NOT do *228.
I had this same problem today when activating my phone. Just call Verizon and they will walk you through getting it activated correctly.
Ironically, on my way to VZW it suddenly started working. LOL. "clog" in the system? I don't know, but it's fast as hell!
I don't have 4G in my area yet but I got the TB anyway. I love it. But the 3G does the same thing, just keeps dropping out.
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
hotdawwgman said:
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
Click to expand...
Click to collapse
Nevermind lol
Sent from my Ginger Tazz using XDA App
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Jrocker23 said:
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Click to expand...
Click to collapse
doesnt it still update the other radio? not everything uses lte.
No need for *228 because the sim card now is provisioned with auto PRL for when the phone does enter 3G service
DO NOT EVER ESN SWAP THE PHONE TO A NON 4G
Just like mentioned initially, the sim card and phone are designed for 4G lines only so swapping back to your old 3G device or onto another line is a bad idea.
If your trying to do an alternative upgrade and the store your at is full of morons, ask them if they could possibly do a Customer Provided Equipment Upgrade and then then ring out the phone in their point of sale system with the contract you have signed.
Until VZ Corporate figures out another way to do alternative upgrades, this is the only method I have found to get around this
Yes in many cases (including me) we have found it to take a while for 3G or 4G to stay on. Give it time. dial #832 to prove your phone can make calls and receive text messages. anywhere from 10 to some cases an hour before the phone is in full lock.
If your still having a problem go out for a walk or drive, heard switching between towers can help push the process.
I had the exact same problem as the OP, to fix it Verizon made me go back to best buy, you have to get the phone exchanged for a new one and then they have to call in to setup the new untouched TB on the line you want it on. Believe me it took 3 hours for them to finally fix it, and that's what did it.
Sent from my ADR6400L using XDA Premium App

Low Reception On X10?

has any one else noticed the drop of signal on this phone? it works fine at home but as soon as I enter my college class room, the service can't be found, this is really annoying, I don't receive my texts till I exit the room and even then, every text I send seems to take ages to actually be delivered to the recipients phone. any one know of any fix for this?
running 2.1 official with pitch black theme. Xrecovery installed.
Did it start to happen after you installed the black theme?
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
no, its always happened. is this a problem all X10's have? as soon as I leave the room/college, it gains its reception again :|
I dont have that issue at all. Have you tried flashtool to try to fix the issue, or seus from sony? It could be a glitch in the phone. Have you used flashtool before? I can help you with that.
Sent from XDA Premium from my X10a rooted running 2.2.1 Pure CM Rom from kxhawkins
I have att x10a with 1.6 and I was constantly dropping calls worse than the iphone.. Called up ATT and they said swap the sim.. Did that and still nothing so they replaced the phone and so far no issues..
I've swapped sims, it didn't help, what would the flash tool do?
It's a hardware issue.
Not much you can do.
trojan92 said:
I've swapped sims, it didn't help, what would the flash tool do?
Click to expand...
Click to collapse
Its definitely a hardware issue, at least mine was.. If you’re under warranty get it replaced either via your carrier or SE
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
trojan92 said:
if I flash another baseband would that fix it? this phone works perfectly at home and other places, just as soon as I enter college, it loses reception. would another baseband be worth my time trying out?
Click to expand...
Click to collapse
No.. i have a similar issue.
and there is nothing you can do.
I wrote a petition to my service provider about this.
And the fixed a problem with the tower. "only cuz i know they take budget cuts"
The gsm modem is full of ****.
I don't know if it's a software or hardware issue.
But so far there is no fix for it.
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
gabnj said:
As I posted above I had this very same issue.. ATT says couple of their towers are still down in my area and could be an issue.. It isn't.. The replacement phone I got last Friday has been very good… So clearly it was an equipment problem.. Are you still within the 1 year warranty? If you’re get it replaced ..
Click to expand...
Click to collapse
Oh.. yes.. sorry.You may have a similar bad chipset.
Thanx for reminding me gabnj
But you say that it is only in class.. so no 100% way to be sure.

4G issues

Hey guys been having issues with 4g. It works only intermittently in my DNA (even though it shows the indicator in the status bar), but if I put my sim in my Galaxy Nexus it works flawlessly. I've tried flashing kernels, new roms, and even going back to stock with ruu, but no luck. I've even switched to a new sim card. Anyone else have this issue? Or know of a fix? I'm hesitant to do a warranty exchange because the phone has the "relocked" tag in the bootloader (but no tampered tag).
I saw this too starting last week. I thought it was because i got a new sim. But then i put the sim in a different phone and have noticed that it is doing the same thing. Only thing i can think of is it's aproblem with Verizon. And not localized since your not here in Ga.
dragonstalker said:
I saw this too starting last week. I thought it was because i got a new sim. But then i put the sim in a different phone and have noticed that it is doing the same thing. Only thing i can think of is it's aproblem with Verizon. And not localized since your not here in Ga.
Click to expand...
Click to collapse
Yeah it's driving me crazy. no one else here is having the issue and I've drove through the state recently without any change. 3G however works fine when it connects to that. I'm wondering if somehow I bricked the radio Flashing/Changing roms and kernels.
I've been experiencing this problem as well. It's so annoying. Using the app OpenSignal it's funny to see my status display 4G, but when I check with the app it always says no data.. It is very frustrating. Hopefully the SIM update dropping tomorrow will fix this.
kamkid279 said:
I've been experiencing this problem as well. It's so annoying. Using the app OpenSignal it's funny to see my status display 4G, but when I check with the app it always says no data.. It is very frustrating. Hopefully the SIM update dropping tomorrow will fix this.
Click to expand...
Click to collapse
Whats the sim update tomorrow?
JoeDroid said:
Whats the sim update tomorrow?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2232144
New Update for Sim card issues.
Please don't touch my "Thanks" button, it doesn't like you...
iosh8er said:
http://forum.xda-developers.com/showthread.php?t=2232144
new update for sim card issues.
Please don't touch my "thanks" button, it doesn't like you...
Click to expand...
Click to collapse
too late already pressed it xd

Can't send sms, Verizon has no clue.

So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
zetachi said:
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
Click to expand...
Click to collapse
Tried it, still nothing. Thank you though.
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Did you try a factory reset???
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
joshm.1219 said:
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I have. Still nothing unfortunately.
tech_head said:
Did you try a factory reset???
Click to expand...
Click to collapse
Yes sir 3 times to be certain.
abendx said:
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
Click to expand...
Click to collapse
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Alexithymia2010 said:
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
Click to expand...
Click to collapse
Just tried it, still no dice. Thank you for your input though.
ezizzle95 said:
I have. Still nothing unfortunately.
Yes sir 3 times to be certain.
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Just tried it, still no dice. Thank you for your input though.
Click to expand...
Click to collapse
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Alexithymia2010 said:
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Click to expand...
Click to collapse
It says a sim card has been activated?
ezizzle95 said:
It says a sim card has been activated?
Click to expand...
Click to collapse
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
It does not fry the sim anymore it just puts you in a 3g prl, after a week or to or after you cut your phone off it will auto update back to 4g prl
Sent From My Hyperdriven S4
mb use odin and re-flash the stock rom? I never seen/faced issue like this but would like to help to find the solution, just in case I might deal with such thing later.
trook said:
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
tech_head said:
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
Click to expand...
Click to collapse
I see. Yeah It just said my SIM was activated.
Just wanted to give this a bump to see if someone has any ideas
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
I had SMS/MMS problems recently but now everything is working again. What version you on... MDK? And what ROM are you on?
edit: Here's a thread with some insight of what's going on http://forum.xda-developers.com/showthread.php?t=2654822
Sent from my SCH-I545 using Tapatalk
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
It is a known Verizon network issue. There is people way above the front line staff working on it. They don't tell the front line staff this because since it's just limited to aosp and they only support stock, unrooted phones they tell people there is no issue. They could send you ten replacements phones and they all will do the same thing. It's not the phone, it's not the AOSP rom, and it's not your sim card. It's a bizzare issue that makes all aosp roms ever made not work in certain areas, mostly central pa but others as well. There is another xda user working directly with the engineers providing me updates. I will let you know when we find out a resolution.
Here is my thread which is for the Note 2 with the same issue. There is also links that others have posted in my thread with the exact same symptoms since 2/20/14.
http://forum.xda-developers.com/showthread.php?t=2662658

GPS Issues

Has anyone else said any trouble with the GPS? It seems that I have to restart my phone in order for it to work a lot of times. It will not pick up any satellites (GPS Status, for example, will show 0 out of 0,) and then once I restart the phone, it will work like normal. What can I do to make this work right without restarting? I have yet to root the phone. I am on the Sprint version.
akastixx said:
Has anyone else said any trouble with the GPS? It seems that I have to restart my phone in order for it to work a lot of times. It will not pick up any satellites (GPS Status, for example, will show 0 out of 0,) and then once I restart the phone, it will work like normal. What can I do to make this work right without restarting? I have yet to root the phone. I am on the Sprint version.
Click to expand...
Click to collapse
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
+1
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
Also you want to calibrate your Compass. Or you will spin around and around if it does work after a reset. I tried using maps prior and the locks were roaming because of the missed calibration.
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
Jiggity Janx said:
+1
Click to expand...
Click to collapse
Thanks. I took it to a store, but it wasn't a tech store, so I will factory reset soon and then try the store if it persists.
Jiggity Janx said:
+1
Click to expand...
Click to collapse
I finally made it to a tech store. I hate dealing with Sprint Customer Service. Before I went there, I did a hard reset, waited it out a week, used it without my case for a few days, did GPSCLRX, used GPS Status, all the combinations of location and sprint/qualcomm "optimizations" and still had the issue.
When I took it to the store, the guy was trying to do everything in his power to give the phone back. He was checking stuff that had no bearing on anything, like adding the gps button to quicksettings, and adding my city to the world clock list. "Well it's working now, so you should be good." Of course it's working. I told you five times that GPS is ok when the phone is restarted, but gets 0/0 sats a few hours later. "It's the magnet on the case" I tried it for a couple of days without the case, next. "What is that program you showed me with the satellites, it's probably intefering." Take it off. Hard reset the phone again, just don't erase my SD card (with that level of incompetence, I should have brought it to them freshly reset without the card.) After a few more guesses, he finally gave it to the repair person. I had brought my other phone so they could activate it so I could take care of other business and come back, but the guy kept on doing other stuff. I was ready to go full retard on him, but the repair person came out, took me outside with the phone, told me he concluded that even the gps radio at that point in time was not behaving correctly, and that his htc one max had the same issue before he traded it in for a note 3. I get to pick up a new max on Wednesday. Hopefully this one will be ok.
Cool, can't you guys contact htc service directly? But I would love a new proper phone instead of repaired one, which might develop other problems later.
Sent from my HTC One max using XDA Premium 4 mobile app
pradeepvizz said:
Cool, can't you guys contact htc service directly? But I would love a new proper phone instead of repaired one, which might develop other problems later.
Sent from my HTC One max using XDA Premium 4 mobile app
Click to expand...
Click to collapse
HTC usually only does that if you buy it directly from them. As long as the phone is in the same or better condition than what I brought in (with the problems fixed, and rootable,) I'm good.
The new phone gets a nice GPS lock in my apartment. That hardly happened with any phone. If only it would pick up the LTE better, but I have to fault Sprint and my apartment, not HTC on that one.
akastixx said:
The new phone gets a nice GPS lock in my apartment. That hardly happened with any phone. If only it would pick up the LTE better, but I have to fault Sprint and my apartment, not HTC on that one.
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Good to hear rock on!
Another twist
I have the Verizon flavor HTC One Max. Since day one, I have not been able to get decent GPS signal. Verizon has replaced my phone twice in less than a month. First one replaced the first day because the 3G radio didn't work. Second replaced because the GPS took forever to connect regardless of location or conditions. The third phone has the same GPS issue as the first two. No matter where I am, no matter how clear the skies with direct line of site, the phone cannot find a satellite to lock on. After a lot of research, I used the GPS Status app and used the Manage A-GPS State in tools to reset and then download GPS assistance data from the Internet. Nice try, but it did not make any difference. So on to the second set - I uninstalled Google Maps updates and then disabled it. (My phone is stock so I cannot uninstall it.) Suddenly, I CAN get GPS signal. In a couple minutes of turning on GPS, my phone finds satellites and knows where it is in the world. So for me, Google Maps had a conflict with HTC One Max's GPS ability. I don't know why, but this resolved the issue for me. Now if I could only have both Google Maps AND GPS. Suggestions welcome!
Update: Removing Google Maps worked for about 4 days, then I could no longer get GPS signal anywhere, anytime. Not sure what to do next. HTC is willing to attempt a repair, but they won't give me a loaner while they work on my phone. Not sure what I am going to do, but suggestions or advice are certainly welcome.
Update 2: April 7th I got the Android 4.4.2 update, and now the GPS works like it should. I can use Google maps with no problem - it also got an update that evening, which may or may not have helped resolve the issue/conflict. But now the phone GPS works and I no longer have a problem.

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