[Q] I9300 hangs/reboots randomly - Galaxy S III Q&A, Help & Troubleshooting

Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.

N4zroth said:
Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.
Click to expand...
Click to collapse
Had the same problem weeks before and solved it with another kernel type. Here are many on the board that are worth to give a try

I have three new logs (connected wirelessly to the device for debugging as it never seems to crash when connected via USB) and left adb logcat running until the device crashed, maybe they help:
knubbig.de/f/log.txt
knubbig.de/f/log2.txt
knubbig.de/f/log3.txt
Am not allowed to post links, sorry.
Would be nice if I could keep everything I have and just solve the problem. Thanks.

I have the same problem for a week now. Was on CM 10.1 nightly 14/03/2013. Complete reinstall and wipe didn´t help.
On Saturday i had 15 freezes/reboots in a row...
Changed yesterday to ParanoidAndroid 3.1 and so far only two freezes this morning. I´m still wondering if it´s the hardware or the software...

freeze
I am having the same problem for 4 days. I used mega wipe , installed 5-6 custom roms but it still freezes and today it started to reboot randomly.

8 reboots/freezes this morning. Other customs doesn´t make it better.
I´m trying a stock rom now and putting it back to warranty status.

I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.

SGS3 GT-I9300 random reboot all the time, no complete boot.
N4zroth said:
I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.
Click to expand...
Click to collapse
Hi folks.
My SGS3 had a workshop replacing the motherboard some 2 weeks ago, right the way i installed root and setup "Siyah-s3-v1.8.9-CWM" With UltimaRom v.10 on primary rom, "FoxHound_Rising_2.3_Full-Essential_JellyBean" on the second rom.
This worked great for about a week, then the phone out of the blue starts rebooting all the time, for hours and hours or until it runs out of battery.
No Stock recover through Kies can solve the problem With reboot.
Try to reflash With various roms through Odin With, Aroma installer starts, let me choose the options best suited for XELLA build and after aroma setups is finished and the phone goes on With rom setup, after 2sek or when setup starts or try to start it goes to blackscreen and setup dies.
Have tried many kernels and roms, but the Device is dead.
Any ideas on where to start looking?
Thanks a lot for Your time

nofish said:
Hi folks.
Any ideas on where to start looking?
Battery.
Wipe phone in recovery flash stock rom through Odin .
Fails then its a service centre .
jje
Click to expand...
Click to collapse

N4zroth said:
I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.
Click to expand...
Click to collapse
Since I flashed the stock rom yesterday, my problems are also gone. I´m trying today a custom rom again.
Stock rom seems to be solving this issue.

N4zroth said:
Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.
Click to expand...
Click to collapse
I had the same issue. At first I thought it was the SDS fix, and then it stopped right out of the blue. I'd suggest just using it for another week or two. If it doesn't stop, let us know and then we can maybe find a solution.
Usually it's caused by the phone calling a memory block which is faulty, the fix then tells the phone to stop and it crashes, to save it from dying.
CyanogenModded Very China-like, from my Samsung Galaxy S III
LG Familyguy59/Beatsleigher

Flash stock rom, reroot with odin and the n flash a stable rom

Hassaan.W said:
Flash stock rom, reroot with odin and the n flash a stable rom
Click to expand...
Click to collapse
It´s not as simple as you say. Stock is running fine. But whenever I flash a custom rom, I get random freezes after some time.
But only a few freezes, not nearly as many as before...

So, the freezes are now gone since six days. Flashed a stock rom 3 times in a row.
It´s running fine like before, and i´m gonna stay with stock rom for a few days more to be sure.

Related

[Q] Phone completely freezes after ICS update. HELP!!!

Hi guys,
I have a huge problem. I had a stock GB firmware customized by Optus (carrier in Australia) on my S2 I then decided to change to the new ICS 4.0.4. I downloaded the stock unbranded firmware from SamMobile (Australia 2012 September 4.0.4 I9100XWLPW, I9100XSALP6, XSA) I updated using Odin. Before I did the update I reset the phone, did the update, it all went smoothly. After the update I reset the phone again and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
The phone works and all functions on it work, however now very randomly the phone would totally freeze. The phone would be in standby, the screen would come on and it would be frozen. The screen stay on all the time and it does not respond at all. It will stay frozen until I restart the phone by pressing Home+power buttons to restart it.
After restart it all works fine for a few hours, sometimes a day and would just lock up again. The phone is not rooted and as I said i just changed the firmware from the Optus branded GB 2.3.6 to unbranded stock ICS 4.0.4 by using Odin.
Is there a way to find out what is causing the phone to lock up like that? Any suggestions would be helpful.
and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
Click to expand...
Click to collapse
I hope you haven't restored any data app?
przemcio510 said:
I hope you haven't restored any data app?
Click to expand...
Click to collapse
I made sure that I didn't restore any data apps. The only apps that got restored are the ones that get automatically restored by Play store.
I have disabled the live wallpaper that I had and it seems to have stopped the freezing for the moment. I will report on what I find out.
In the mean time if anyone else has a similar issue or has a definite solution please let me know.
Thanks
i know this is a resurrection, but don't see it has been resolved.
also found same/similar problem on another topic, but no resolution either.
couldn't find any resolution anywhere on the net, but possibly i'm just missing it (searching for wrong parameters?)
anyway, a friend of mine bought second-hand (third or even fourth hand to be precise) i9100 with 2.3.6 (stock KI3) on it. the guy who sold it to him said something like: "it works best on 2.3, on 4.x it's buggy".
it was working fine, but friend wanted newer OS, so we tried update. it didn't work, and i found out CSC was broken/missing. somehow i managed to repair it, and update was finally working, but was unable to find any for our location.
so next step was to find stock rom that would work on the device, and then i tried four different 4.1.2 stock roms from this topic.
after flashing it through odin, every one was acting fine, until couple of minutes after it started freezing or rebooting randomly.
then i tried flashing CWM, and flashing from sd card, but it was all the same.
wiping data, cache and dalvik cache, prior to flashing. wiping data after flashing...
nothing seemed to work.
GB works rock solid, ICS works better than JB, but stills it freezes or restarts randomly.
tried CM10, but all the same, except it works a bit faster then official JB. but who cares about speed if it freezes/restarts constantly?
back to who knows which build... freeze... samsung galaxy s2 - i9100... with yellow triangle... booting stopped.
so i decided to dig deeper, trying to find hungarian stock build (country we were told the phone came from) not being sure that KI3 is what the phone came actually with. i found 4.0.3, put it on SD card, wiped data, cache, flashed CWM, wiped data, cache, dalvik cache, flashed 4.0.3 from sd, wiped data, booted, entered location for updates - hungary. update found, hooray... downloading... installing... rebooting... working?
nope... it's worse than ever. trying to log onto google account. typing in email add.... freeze... switching phone on - freeze... thinking about... freeze.
i couldn't sit still. yellow triangle, all those reboots/freezes... at least i wanted that triangle gone, and without a JIG, there was only solution for me was to try triangle away. it wasn't available for download in my country from play store, so luckily xda was there.
somehow i managed to download it from the device, install it, click remove the triangle... it did it's magic, rebooted... and miracle happened!
no more freezes.
so i started torturing poor phone, benchmarking, playing games, listening to music.... it seemed stable for about an hour.
so i said to myself:
- it's possible that previous owners tried to upgrade it to newer firmware, and somehow screwed up the bootloader, which was fixed by this app? maybe that was all there was from the beginning? why not try putting 4.1.2?
and i did... took 4.1.2 spanish build from already mentioned page above, flashed it... and voila. working JB... torturing the phone... playing with it... hour passes, another hour...
friend wakes up... takes his phone in awe, starts playing with it.. we talk a bit... and then that look it just froze again!
from that moment on, the phone again starts restarting or freezing randomly...
and, yes, i still have no clue what could be the cause. it doesn't matter if wifi is on or off, if you're talking on the phone or not, bluetooth and gps are always off. only thing that he noticed is that it usually happens while he's using the phone (meaning: operating the digitizer or buttons). if he starts music playback and not touching buttons or screen, it will probably play for hours.
one more thing, but i doubt it would be the case. the battery in the phone is not original one that was shipped with it, but a quality replacement.
it doesn't feel as if the phone is overheating... so i don't know what else i could do with it.
for now, it's back to 2.3.6.
we both lost a week, torturing ourselves with this problem.
i don't know is there anything i could add more?
all suggestions are welcome.
cheers
Maybe try kernel cleaning script and try philz or siyah kernels.
You shouldn't have to flash a custom kernel so your phone won't freeze, but yes, you could run a nuke script in order to wipe clean all custom ROM's leftovers.
Try flashin' jb via mobile odin, see if it keeps freezing up on you. If so, nuke it up.
Sent from the little guy
i'll try them out.
probably for the weekend, if not sooner. will report back here with info.
any other suggestions are also welcome.
thanks a lot.
cheers
ok, so here are some updates.
i finally got my hands back on my friends phone, and tried nuking remains of older flashes.
following that, i flashed stock spanish rom from above mentioned page, updated after installation to spanish update... and after a few minutes, sudden reboot...
so, went back to nuking, and flashed stock hungarian 4.0.3 i found elsewhere (mentioned in my earlier post. don't remember origin... if i find the link on another computer where i downloaded it on, i'll post the link). tried updating, says no updates found.
started torturing the device. it seemed solid, but battery reported it level was low, so hooked it up onto charger and all seemed well. but phone seemed a bit too hot.
after few minutes (this was all about half an hour to hour after flashing to 4.0.3), again freeze.
after rebooting the phone, battery was at 9%, as if processes were draining battery faster than charger recharged it.
so, i figured i gotta try original battery. so i switched his battery with genuine from my phone.
phone seems stable and less hot, for now.
still checking if it is going to freeze or reboot again.
it's about one hour since battery change. still on charger and using wifi and playing around with apps.
i'll check in with news later.
cheers
I have the same issue.but my battery is original.
What I noticed that the phone stuck when I receive an update notification.
Can I stop softwsre to ask for updates? ???
Sent from my GT-I9100G using xda app-developers app
^go to settings, about device, software update and detick auto update. that should stop it from trying to self-update.
ok, so here is an update to my friend's phone status.
currently on hungarian 4.0.3. about 3-4 freezes/reboots a day. sporadic connection breakups during calls. also, when we talk i can hear myself back. this brings me to conclusion it has to do with modem firmware. i found this topic, so i'll try putting that and see what will happen.
if that doesn't solve anything, my question is this: is there any way of knowing which firmware/rom was originally put on the device, since i don't know the real background of the device? i.e. some way of entering IMEI and finding out what should be on it?
cheers
EDIT: tried KH3 modem, no changes... i could still hear myself while talking to my friend on that device. also, it froze couple minutes later. going back to 2.3.5-2.3.6 for now.
so after couple of months, i finally got my hands back onto this phone...
gave my friend my phone, so i could play a bit with this faulty one.
i have played with it for a couple of days now, and here are things i've tried.
i received it from a friend with 2.3.5 on it which had triggered custom binary counter. he's been using it for couple months without any problems.
so i rooted it and installed triangle away again... reset counter, cleared and flashed hungarian stock (telenor) 4.1.2... random freezes again.
tried several stock roms, mostly hungarian ones (4.0.3, 4.1.2). even reformatted with .pit file... random freezes.
reformatted again with .pit and put XXLSJ, installed stability test and let it run...
cpu stability test 15.5 hours no problems, no freezes. then i realized it didn't have a sim card, so i rebooted phone and installed sim card. let it test cpu+gpu for 9 hours... no errors, no problems, no freezes.
so i thought, maybe it's all fine? but it wasn't! as soon as i took phone into my hands and started going through menus it froze!
so i tried SGII_repair, rooted and did "repair"... but nothing changed... still random freezes.
if i just let it do the stability test, it'll probably work forever.
things i've noticed:
- serial number is wrong format (14 hex digits instead of 11 alphanumeric)
- during stability test, cpu frequency dropped from 1200 to 800 mhz (maybe because it was getting warmer? 42-43C during cpu only+charging battery, and about 39-40 during cpu+gpu test)
i tried to find out which firmware is latest according to serial number via kies, but it gave me error.
i know it's from hungarian market, but don't know which exact part of it (branded or not).
don't know what previous owners did to it, and don't have backups of original efs or anything original.
i just want to make it work, don't care much about custom firmwares. i'd be happy even with unrooted stock... just for it to work!
i have no ideas what else to do.
anyone?
finally, as i couldn't resolve the problem, i returned phone to 2.3.5 and sold it as is.
thanks to all people who tried to help.
cheers

[Q] Device suddenly stops working and needs to be wiped

I have a serious issue with both my I9100 devices.
it suddenly freezes and requires reboot. when i do it, it stuck on boot screen (Where the yellow triangle would be if using unofficial firmware)
nothing helps, only wipe data. once I wipe, device loads fine and starts working again.
I tought at first its rom/kernel related, I switched everything and even tried stock rom.
it keeps happening...today, I tried to swap batteries as one got empty, I took the battery out of the stocked-rom device (after turning it off) and then later when i switched it on, it had to be wiped.
same as with my other device.
Anyone has any clue what this is about?
Its became a big issue for me, I cant flash/wipe every few days...
One device is on Neatrom 4.4 lite, the other stock-everything, both 4.1.2
eranyanay said:
I have a serious issue with both my I9100 devices.
it suddenly freezes and requires reboot. when i do it, it stuck on boot screen (Where the yellow triangle would be if using unofficial firmware)
nothing helps, only wipe data. once I wipe, device loads fine and starts working again.
I tought at first its rom/kernel related, I switched everything and even tried stock rom.
it keeps happening...today, I tried to swap batteries as one got empty, I took the battery out of the stocked-rom device (after turning it off) and then later when i switched it on, it had to be wiped.
same as with my other device.
Anyone has any clue what this is about?
Its became a big issue for me, I cant flash/wipe every few days...
One device is on Neatrom 4.4 lite, the other stock-everything, both 4.1.2
Click to expand...
Click to collapse
u can just rewert to stock ICS 4.0.3 firmware on both the phones and check for the issue (whether its firmware related or any hardware issue as such)
thanks for your help,
It did not happen on 403, tough it didnt happen on 4.1.2 for some while either.
what else would you suggest me to test?
eranyanay said:
thanks for your help,
It did not happen on 403, tough it didnt happen on 4.1.2 for some while either.
what else would you suggest me to test?
Click to expand...
Click to collapse
1) with 403 for some time once again to ensure no issues of freezing.
2)then a different 4.1.2 stock/custom rom altogether to check for the same(freezing) issue.
stay for some time on those firmwares and see (may be one or two charge cycles).
3) do not install any mods on top of the firmware, just stay stock and see
One of the devices is already back to 403, while the second one on stock 412
the hardest thing to tell if 403 solves it or not, as it happens occasionally, once in a week or two.
I tried two different stock roms, so that would rule out #2.
The weird thing is that wiping data is enough.
data is separated from the rom itself, yet it causes the entire device not to boot anymore.

S3 did a strange reset

I have a GT-i9300 running foxhound 2.4 with the latest Persues kernel and have been having a stange issue, for the second time this month my phone did a strange type of rset. The phone froze so i took out the batterty and restarted it, it was hanging at the bot screen for a very long time. The same amount of time that it does after having flashed a new rom. After waiting it reboots as if I have switched my phone on for the first time and have to select my language. The problem is that any app that i have installed on the phone no longer works and I have to reinstall each app. Also every stock app included in the rom need to be updated. It is almost as if the rom itself reset and I have the version of the app included with the rom installed. This is the second time that this has happened. Is there anything known to cause this?
My best guess is your data partition is corrupted during your freeze, the phone recovers but you lose all data - an automatic factory reset. Perhaps if you left the phone long enough it would recover, pulling the battery could be the cause of corruption. I'd return it to fully stock and see if it happens again, if it does then warranty repair is required.
Try the sds and unusual freezing threads for more info, it could be the start of half sds.
nightmare1708 said:
I have a GT-i9300 running foxhound 2.4 with the latest Persues kernel and have been having a stange issue, for the second time this month my phone did a strange type of rset. The phone froze so i took out the batterty and restarted it, it was hanging at the bot screen for a very long time. The same amount of time that it does after having flashed a new rom. After waiting it reboots as if I have switched my phone on for the first time and have to select my language. The problem is that any app that i have installed on the phone no longer works and I have to reinstall each app. Also every stock app included in the rom need to be updated. It is almost as if the rom itself reset and I have the version of the app included with the rom installed. This is the second time that this has happened. Is there anything known to cause this?
Click to expand...
Click to collapse
So im not the only one who had that problem? I have got the same problem when installed 4.2.1 leak for the first time total random reboots freezes, boot hanging and it was still stuck also when switching back to 4.1.2, and somehow its not anymore on my phone, changed recovery to philz, changed kernels to perseus and that gave me speed and broke somehow the freezes, i have now tested the v4.2.2 leaks and im now on SentinelRom4.70 without any glitches etc real speed and batterij safe
Verstuurd van mijn GT-I9300 met Tapatalk

Galaxy S2 screen stuttering then crashing

Dear xda-community,
my galaxy S2 is driving me nuts for some days because of a very weird problem.
After flashing NeatROM 5.3.1 some weeks ago my phone screen suddenly started to stutter for some seconds with losing signal strength. After losing the signal it stuttered again but suddenly crashed and I couldn't start it up again unless I remove the battery and place it back again. Then I went back to Stock ROM after my phone bootlooped for no reason. As I tested stock ROM to ensure the problem does not occur, the screen stuttering happened once again. I just flashed JellySNAP ROM and thought it was over, but here I am with the same problem.
The odd thing is that it only occurs as soon as my phone is losing signal, searching for an available network to connect or going into airplane mode and waiting some moments.
What I did:
Reflash ROM
Wipe cache + Dalvik cache
Full wiped before flashing Custom ROM
Wipe everything and flash Stock ROM
But none of these things helped me fix my problem.
Is there any solution to this problem or does anyone have similar problems?
yomama163 said:
Dear xda-community,
my galaxy S2 is driving me nuts for some days because of a very weird problem.
After flashing NeatROM 5.3.1 some weeks ago my phone screen suddenly started to stutter for some seconds with losing signal strength. After losing the signal it stuttered again but suddenly crashed and I couldn't start it up again unless I remove the battery and place it back again. Then I went back to Stock ROM after my phone bootlooped for no reason. As I tested stock ROM to ensure the problem does not occur, the screen stuttering happened once again. I just flashed JellySNAP ROM and thought it was over, but here I am with the same problem.
The odd thing is that it only occurs as soon as my phone is losing signal, searching for an available network to connect or going into airplane mode and waiting some moments.
What I did:
Reflash ROM
Wipe cache + Dalvik cache
Full wiped before flashing Custom ROM
Wipe everything and flash Stock ROM
But none of these things helped me fix my problem.
Is there any solution to this problem or does anyone have similar problems?
Click to expand...
Click to collapse
Clean fully using GS2RomNuke @hawkerpaul then flash a new rom - it's got to be worth a try :good:
Try nuke scrpt.If that doesn't work either,then it must be a hardware issue,which means service center.
Jimsilver73 said:
Clean fully using GS2RomNuke @hawkerpaul then flash a new rom - it's got to be worth a try :good:
Click to expand...
Click to collapse
Just tried this out and flashed my ROM again. Somehow froze just right after boot, so I restarted it. But then it stuttered after going into Wi-Fi-Connection screen at the start. Luckily no crash, but I am still worrying about my phone... Gonna report after one day of usage
yomama163 said:
Just tried this out and flashed my ROM again. Somehow froze just right after boot, so I restarted it. But then it stuttered after going into Wi-Fi-Connection screen at the start. Luckily no crash, but I am still worrying about my phone... Gonna report after one day of usage
Click to expand...
Click to collapse
yep - reflash stock and use trianglaway to reset flash counter to zero and take back under warranty:good:
Okay guys, thank you very much for helping me out! :good: It looks like the problem still occurs, but at least I know when. Best example: I had about 28% battery lifetime left as this once happened. I just rebooted it and it suddenly told me that I only had 1% of battery left. So I think this is because of my faulty battery stat or even my faulty batteries. Gonna try a new battery just for reference.
Jimsilver73 said:
yep - reflash stock and use trianglaway to reset flash counter to zero and take back under warranty:good:
Click to expand...
Click to collapse
Well... I wish I could, the problem is, that I got it as a present some months ago and the real owner of this phone bought the Korean SHW-M250S version some years ago so I don't have any warranty anymore... Perhaps I should just use it until it dies (or the new motorola block phone project is released )

Why is my GS3 doing this ?

ok,30 minutes ago my gs3 was next to me and I had music on then all of a sudden the ''Samsung Galaxy S III" splash screen appeared.It kept appearing and disappearing so I took the battery out for a while then inserted it and it turned on.5 minutes later the same thing happened and now it is working again but well this might happen again.What could be the problem ? can it be SDS ? but I had my gs3 for a year and a half so I doubt that.I'm running wanamlite 4.1.2,have been using this rom for almost a year.(except for trying out a few other roms sometimes).
Reflash your rom, try first without a wipe.
Sent from my GT-I9300 using Tapatalk
Madarox said:
ok,30 minutes ago my gs3 was next to me and I had music on then all of a sudden the ''Samsung Galaxy S III" splash screen appeared.It kept appearing and disappearing so I took the battery out for a while then inserted it and it turned on.5 minutes later the same thing happened and now it is working again but well this might happen again.What could be the problem ? can it be SDS ? but I had my gs3 for a year and a half so I doubt that.I'm running wanamlite 4.1.2,have been using this rom for almost a year.(except for trying out a few other roms sometimes).
Click to expand...
Click to collapse
You can try this:-
Go to recovery and do factory reset. (You will loose all software installed by you, may b contact & sms too)
Wipe Cache & Dalvik Cache
Tried a factory reset and tried restoring to a an old backup,didn't help.I didn't try reflashing the rom, I doubt it will work because restoring to a backup that was working fine didn't help either.I'm thinking about giving it to samsung,hope they won't blame rooting and custom rom for the problem but I'm out of warranty period anyways.
Try another rom! But with a clean install! don't restore your nadroid backup data, use Titanium Backup for your apps.
I noticed that it happens when I actually use the phone(like for a few minutes) but when it's idle,it operates normally.
I don't have any other roms right now and I can't download any because my internet is limited currently.
UPDATE: It looks like the problem is the power button because when the phone does boot,the boot menu keeps showing up and when I pull the battery and insert it again,it boots automatically.I will get it fixed,thanks all.

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