AT&T One Upgrade - Data 'Unlimited' vs. 3GB - AT&T HTC One (M7)

Just about to pre-order a One, and I'm stuck on trying to understand what 'data unlimited' means as compared to the 3GB plan. I did get grandfathered to an unlimited plan when I transitioned to my Inspire, but in the past 2 years there hasn't been a single month where I exceeded 2GB. Wondering if y'all have any advice.

Keep your grandfathered unlimited data, NO reason not to.

I'm on Premier, but when I tried to order mine, the website wouldn't give me the correct price for the phone if I kept my current voice and data plan.
I went into a store, and during the process they told me the system said unlimited plans were not allowed with this device. They called to make sure I am able to keep the unlimited data. Whoever they called annotated my account saying I could keep it, but it has to be reapplied after I get the phone (as was the case the last couple of times I upgraded).
From my SGS2 with Tapatalk

Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?

HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
If I recall, LTE unlimited data plan cap is 5GB.

yep. If your on att, always keep your unlimited. Only way to lose it is if they accidentally upgrade your data plan to 3gb or whatever data, or move you to the mobile share plan.

BillTheCat said:
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?
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Click to collapse
You should be able to keep your data plan regardless of how you order, but as someone else mentioned, the "unlimited" data plan is only unlimited until you are throttled at the 3 gig mark (I do believe its 5 gig for LTE users), at which point you drop to 2G speeds (and let me tell you, 2G is not fun) for the remainder of your billing period. If the Premiere site isn't letting you keep the plan, then you should be able to call and place the same order over the phone with a rep, and the rep should be able to retain your data plan. Otherwise, if you remove the data plan, even accidentally, you cannot get it back, so be very careful about what you click.
AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.

Im with O2 Uk
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:

snowblind2142 said:
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:
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You clearly know nothing of the people in the US that run 90-150 gigs per month off of their unlimited LTE data plans.

I used to have unlimited when I had a BlackBerry years ago but when I switched to the Samsung Captivate I had to change the data plan and I lost it. I've had 2 a month ever since and I always have to monitor my data with 3g watchdog. Thinking about changing it to 3 GB when I pre-order the HTC one since it's only $5 more a month.
Sent from my SGH-I777 using Tapatalk 2

Didn't want to take a chance of loosing my grandfathered unlimited data plan so I went to a corporate store yesterday and placed the order there for upgrade of phone only. They also included the media link which was out of stock yesterday afternoon but was restocked later in the evening online.
Keep the unlimited. I use up a lot of data on Plex app and DirecTV alone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

prjkthack said:
You should be able to keep your data plan regardless of how you order... AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.
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Click to collapse
Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device. ​
I presme that's the right one, yes?

I am in the same position. I have the unlimited plan and I'm thinking about getting the HTC One.
I will not give up my plan because I regularly go over 3gb. I received the text message threatening to throttle my speed after 3gb but never really noticed the difference after 3gb.

I remember when I was upgrading to the iphone 4 back in 2010 I had the choice of keeping unlimited data or drop to 2GB and save $5 a month. At the time I was not even close to 2gb so I dropped down to save some $$.
Fast forward to 2013.
I do about 6GB a month. Without even trying. LTE was a game changer.
I regret giving up my unlimited data.. They even raised the throttling to 5GB.

I ordered online but before doing so I talked to representatives. They told me if I ordered it but called them before activation they can make sure that you don't lose the unlimited data. I have backup in the form of a chat online with their representative just in case they try to not honor their word.

BillTheCat said:
Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device. ​
I presme that's the right one, yes?
Click to expand...
Click to collapse
Looks right to me.

At&T throttle?
ATT has threatened to throttle my unlimited every month for the past year or two. I always get the same two messages and it never happens. At least not that I can tell. I'm sure they do throttle, but it's never actually happened to me. I run speedtest pretty regularly and Netflix never has any trouble.
Never let them take away your unlimited data. They will have to pry it from my cold dead hands.

Related

[Q] Will current 3G sim card work in Atrix

If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
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Click to collapse
You won't need a new SIM if you buy it off contract All they give you is the new phone
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
Click to expand...
Click to collapse
you can buy off contract (out right), but if your $20 data plan is not for a smart phone. The system will automaticlly put you on the 2g data plan and you will lose your unlimited. Now if your $20 unlimited data is for a smart phone i would make sure that when you purchase the phone, talk to the rep and make sure that they still have you on the unlimited plan...there are way around this...hope this helps...
Currently using it on a Fuse on 3G
So the big issue is $20 per month plus ~$600 for the phone = unlimited data (2 years = $1080)
or
$25 per month plus ~$150 for the phone = 2gig per month (2 years = $750)
Currently using less then 2gig per month but thats with the Fuse....struggling with what to do but I guess we need to see real prices first.
if your on a smartphone unlimited plan, you are locked in for unlimited data on any smart phone... you have tol let the rep know that you have unlimited data when you get the atrix...
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Just curious, why haven't they detected my vibrant?
Sent from my SGH-T959 using XDA App
Because the Vibrant isn't one of the phones AT&T issues.
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Click to expand...
Click to collapse
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Although, AT&T royally ****ed me when I quit Radioshack(They cancelled my Employee Plan, and I lost all my benefits, they then went ahead and told me they have no record of me ever being a *customer,* so I wasn't entitled to the older plans.)
Again, this was a year ago; They might have changed things since then. I would call and ask.
Realistically, though, 2gb on a phone isn't the easiest thing to cap out.. Especially when the phone has built in Wi-Fi.
I am very interested the atrix and would luv to rid myself of the vibrant. I am going strickly american.
Sent from my SGH-T959 using XDA App
Milkshakes00 said:
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Click to expand...
Click to collapse
Right, if you had an old data plan you can keep it. But AT&T categorizes some plans as "non-smartphone" plans, and if you get an AT&T smartphone they will notify you that they are switching you to a smartphone plan. I know multiple people that had this happen to them, starting around November.
smeadow said:
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Click to expand...
Click to collapse
Correct.
I still have my unlimited data plan from my first Tilt... used it for my Tilt 2.. and I plan on getting the Atrix 4G.
I assume I'm safe as long as I tell/remind/make sure with them, correct?
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
AllTheWay said:
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Click to expand...
Click to collapse
Nope, you're incorrect.
If Atrix has a new simcard format, and will force u to get a new simcard, then perhaps.
If standard old sim works with Atrix, you will NOT be upgraded/changed.
This topic was around for a long time, and I'm tired of seeing this. I've been using my simcard for about 5 years now, coming from HTC Kaiser to TouchPro to TouchPro2 to NexusOne to Captivate. Same 1 simcard. Same $20/unlim data.
In fact, I called AT&T (about a different issue) and decided to ask them outright about this policy. They specifically told me that they will not change your account to a more expensive data plan by themselves, unless you ask them to. So I asked (off the record) whether it's ok that I keep the same simcard and using same data plan (i use up around 2-6GB per month data) as I sell/buy my phones off contract. They said they don't care, unless they want me to change it, they won't.
So, 5-6 years with AT&T and 5 (soon to be 6) phones I changed tell me you're wrong.
My advice: sell your N1/captivate/g2/whatever, add $100/$200, get Atrix off contract, plop in the old simcard, never tell AT&T about it, and live happy.
DarkDvr said:
Nope, you're incorrect.
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Click to collapse
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan. I did, swapped SIMs, and in less than a day I got a text saying I had been switched to the 2 GB DataPro plan.
AT&T does IMEI scans, and if they are pretty good at telling which phones are smartphones. It's not 100% perfect, but pretty good.
That being said, there should be no reason that you need a new SIM for the Atrix unless you have a REALLY old pre-3G SIM. But, don't count on being able to keep a non-smartphone data plan.
stoli412 said:
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan.
Click to expand...
Click to collapse
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available. I got this plan many years ago, before iPhone, and just kept renewing my contract on the same terms, which AT&T was happy about. A year ago they already started doing away with unlimited plans, yet they gladly renewed my contract with unlimited data, even though I used the contract extension subsidy to get a new TouchPro2 from them, right from their store.
So maybe the moral here is that if you have the old plan with unlimited data - u can just keep extending it every 2 years without trouble. Cannot do that for new contracts.
stoli412 said:
But, don't count on being able to keep a non-smartphone data plan.
Click to expand...
Click to collapse
Oh, I've counted on that for last 5 or so years, and don't see why I can't in the future =)
DarkDvr said:
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available.
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Click to collapse
Maybe we have our wires crossed here. Data Unlimited for non-smartphones is still very much available and is $15/month. But if you try to use it with a smartphone, 95% of the time they're going to automatically switch you to a DataPro plan for smartphones once they do an IMEI scan. This is exactly what happened with me. I signed up with a dumbphone, and within a day of switching my SIM to my N1 I got a text saying I had been switched.
Now if you are grandfathered into the old unlimited smartphone data plan, the absolutely you should have no trouble keeping it when swapping SIMs.
xryousukex said:
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
Click to expand...
Click to collapse
I plan on doing the same thing! Just got to make sure you get it unlocked some way or another! thats really the only thing you have to worry about...

T-Mobile to Start Throttling at 2GB???

Here is my source: Washington Post Article
My understanding was that t-mobile already had unlimited data and throttled at 5GB. But according to this article they are matching AT&T with a 2GB throttle. Can any one confirm this?
When i was with them (last month) i used 10 gb. I was never throttled. So idk if thats true or not.
sent from my ADR6300, with the power of bananananas
This is only for that plan. others are still at 5gb, mine personally is truly unlimited as they don't even count my data, it is always at 0.
dude i hope thats not true! i'm calling tmo tonite! i was under the impression that at&t didnt throttle cuz they just cut you off at a certain point but they allowed you to pay for overages 1GB at a time. I'm down with that but i want to keep my limit at 5GB and pay for maybe 1 or 2GB's at most. i think i could be around there with normal use(6-7GB) I'm totally NOT down with a 2GB cap and paying for 4-5GB overages!
If you have an older plan and it says unlimited, than it's unlimited. You're plan would specifically say 2 or 5GB if there was a limit. The newer plans are all like that. Glad I got mine a year ago.
CrazyCharlie said:
If you have an older plan and it says unlimited, than it's unlimited. You're plan would specifically say 2 or 5GB if there was a limit. The newer plans are all like that. Glad I got mine a year ago.
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Click to collapse
not true, tmobile pushes "unlimited" plans only. They dont mention the cap limit cuz they say technically you still get unlimited access to the web they just throttle your speed down. for example i'm on an "unlimited" plan but i get throttled at 5GB. even in my account app it says unlimited next to my data count but its not brother cuz i get throttled. gimme a min i'll post a screrenshot of it
2G Limit
found this on TMOUS:
http://cache.blog.t-mobile.com/2011/04/13/t-mobile-introduces-new-79-99-unlimited-data-calling-and-texting-plan/infographic-3-12-2011/
it's for their new 79.99 unlimited plan. if you read the small print you will find that it's only good for 2G at full speed.
I will stay with my old plan.
Didn't they cancel one of their new plans right on launch day?
kawika said:
not true, tmobile pushes "unlimited" plans only. They dont mention the cap limit cuz they say technically you still get unlimited access to the web they just throttle your speed down. for example i'm on an "unlimited" plan but i get throttled at 5GB. even in my account app it says unlimited next to my data count but its not brother cuz i get throttled. gimme a min i'll post a screrenshot of it
Click to expand...
Click to collapse
See yours is showing a count. Mine, even on t-mobile.com, shows that but always says 0% (0 used). And that is on all three of my phones. it is rather odd that my account never keeps track of the data.
CrazyCharlie said:
If you have an older plan and it says unlimited, than it's unlimited. You're plan would specifically say 2 or 5GB if there was a limit. The newer plans are all like that. Glad I got mine a year ago.
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Click to collapse
not entirely true...my grandfathered data plan is still called G1 data plan and I still receive the 5GB throttle since its introduction on oct 17 2010
brian_v3ntura said:
not entirely true...my grandfathered data plan is still called G1 data plan and I still receive the 5GB throttle since its introduction on oct 17 2010
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Click to collapse
I don't have internet access at my house. I use my phone as a wifi hot spot for my laptop and my X Box. I have no idea how much data I'm actually using but it is many, many gigabytes, but I have yet to be throttled. I should also say I'm on a flexpay plan. Maybe that has something to do with it.
From the additional reading I did, this is for all new plans going forward, not existing plans. That is how it is worded NOW............. wait 6 months we will see if it actually stays that way or if it is just another misdirect from the company.
reddragon72 said:
See yours is showing a count. Mine, even on t-mobile.com, shows that but always says 0% (0 used). And that is on all three of my phones. it is rather odd that my account never keeps track of the data.
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Click to collapse
CrazyCharlie said:
I don't have internet access at my house. I use my phone as a wifi hot spot for my laptop and my X Box. I have no idea how much data I'm actually using but it is many, many gigabytes, but I have yet to be throttled. I should also say I'm on a flexpay plan. Maybe that has something to do with it.
Click to expand...
Click to collapse
I use mine as hotspot as well...... I hate you both

Verizon Wireless at their BS tricks again

When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Yeah I'm getting tired of Verizon's crap too, but for different reasons. the Rezound being locked down is the biggest right now. Also when I go into their stores the employees know absolutely nothing about the products they are selling, and I wish I was exaggerating about that, but it's true. Even their "tech" people have no clue. It seems like if I'm paying $180/month on my bill and $300 for my phones and been with them for over four years now, they could be a little more helpful and accommodating to us.... Take the shackles off my phone!!!!!!
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
I had the same issue using their online upgrade method. It wouldn't allow me to keep my 250 txt plan and tried to force me to get the 1000 plan for an extra $5 a month. I ended up going directly to the store to upgrade. They didn't say a word and carried the 250 plan right over.
Sent from my ADR6425LVW using XDA App
AtLemacks said:
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
Click to expand...
Click to collapse
That's not it. I was not out of contract, but was required to choose a per sms fee or the 1000/mo. when I upgraded to a Rezound, in contract.
For me, $10 a month is not a big deal and I'd probably pay more over time with the per message deal. My younger daughter with her AT&T iPhone, only communicates with me via text ;-)
So I do not think this is a result of contract expiration. Probably VZW is just making things worse for unlimited plans until we "have to" choose another plan.
Sent from my ADR6300 using Tapatalk
You just said you were not under contract. When you are not under contract they don't have to let you keep your current plan options. They can change them on you on a wimb.
THE-COPS said:
I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250.
Click to expand...
Click to collapse
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
i had ordered my phone via the website as well. I got the same message but just clicked continue through it and didn't have to change my plan. I still have my unlimited plan.
if could use pdanet for tether....so u dont have to get a tether plan...but it uses ur alotted data from ur phone, abd would need the full app to visit https sites..i thinl, cant remember..but ive had the app over 2 years n nothin happened yet....just a suggestion tho for internet issue...
Sent from my ADR6425LVW using XDA App
Did you do the research first on prices? I can see your point on why you wanted to vent about it but if you had taken the time out to research first by speaking to a VZ rep over the phone they would've helped you and if you were grandfathered in whichever plan(data, talk, text etc...) then you would still be on it. You don't have to convert to whatever new plan they are offering. When I had tried to upgrade my DroidX to a Thunderbolt over the website the same pop up box came up saying that my current plan was not available for the TB. For for the hell of it I exited out and started from the beginning upgrading the DroidX to a Dinc2 and the same pop up box did not pop up so I figured it was because of a 4g phone. I called and asked about that pop up box and CS walked me through saying that its just an automatic pop up box that will come up and if you continue to the next window it would allow you to select the same plan as before.
I just got home with my brand spankin' new Rezound...loving it, as a matter of fact.
I went to the store because every time I went online, it wanted to change me to the tiered data plan.
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
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Click to collapse
There are people here who have been member far longer than you or I and don't have the issues you have in regards to your plans. You must have gotten some very limited promotion.
As for 4G. You are not paying for 4G, you are paying for Verizon Service, and whatever phone you have the connects to their service. Verizon isn't going to pop up a tower everywhere as you drive down the road for your convenience. People buy 4G phones all the time that don't even have 4G in their area. The network is barely a year old, you need to chill out and let them roll it out and fix the bugs. Or, you can changer service providers and complain that they don't have **** for 4G anywhere in the country and get a "4G" phone just because it sounds cool.
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
Click to expand...
Click to collapse
I just checked in to the verizonwireless.com website...I've still got the 450 minute America's Choice plan I've had for well on ten years...I've still got $5 for 250 texts, and still have unlimited data.
I may have saved $30 or so on Wirefly or similar, but I've got the peace of mind that I didn't have to go to war to protect that unlimited data plan.
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
THE-COPS said:
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
Click to expand...
Click to collapse
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Verizon has always nickeled and dimed its customers with extra charges for this or that, they've always been one of the two most expensive of the major four providers (AT&T being the other), and they've always tried to control what the customer could and couldn't do (i.e. no way to get rid of the bloatware, locked bootloaders, etc.). The company has invested a lot of money in its network, and it steadfastly refuses to outsource its customer service. It has to recover the money somewhere. In short, you get what you pay for (unless you're with AT&T, in which case you don't).
nrfitchett4 said:
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Click to expand...
Click to collapse
Retentions?hmm I guess I haven't. Already have the unlimited. Is this on the 611 as well? I don't like going up to the main..err what used to be the HQ store in Ft Myers. Ever since they changed the stores all around, the guys working up there seem like tightwads now. Idk what they did to their stores, but I totally want to avoid that place since the change. Not helpful at all. Totally miss how the stores used to be. Must be some corporate bs going on.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
At what point in the process do you say STOP..WOW...

DNA upgrade.. unlimited data

so this doesn't pertain just to the DNA but I upgraded to the DNA Friday morning via Best Buy.com website and i received the phone today and both my lines still have unlimited data...
when i was upgrading it initially gave me a pop up saying i would have to choose a new data plan but during the upgrade process it never asked me to pick a new data plan and on my purchase info it stated keep same plan.. the contract has been added to my account as my upgrade date on My verizon has changed.. but the line I upgraded on still shows unlimited data!!
I can't promise this will work again but it's worth a shot if you really want to keep unlimited data!!
I'll be very interested to hear if Verizon catches this and changes your plan in the next couple months, keep us updated!
geoff5093 said:
I'll be very interested to hear if Verizon catches this and changes your plan in the next couple months, keep us updated!
Click to expand...
Click to collapse
i am interested too..
the upgrade was on my wife's phone which doesn't need unlimited data anyway so that is why i took the chance with the upgrade.. if they change her plan to the $30 2GB option it won't be the end of the world..
lazarus2297 said:
i am interested too..
the upgrade was on my wife's phone which doesn't need unlimited data anyway so that is why i took the chance with the upgrade.. if they change her plan to the $30 2GB option it won't be the end of the world..
Click to expand...
Click to collapse
If you transfer an upgrade, even from another unlimited data smartphone line, to your own, to get the DNA, the replacement of the unlimited data plan does not retroactively apply - that's how I ended up having unlimited data after transferring an upgrade from a (willing) sibling's line, both of us having unlimited data before my purchase of the DNA.
Sent from my HTC6435LVW using xda app-developers app
androidxen said:
If you transfer an upgrade, even from another unlimited data smartphone line, to your own, to get the DNA, the replacement of the unlimited data plan does not retroactively apply - that's how I ended up having unlimited data after transferring an upgrade from a (willing) sibling's line, both of us having unlimited data before my purchase of the DNA.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
well i didn't transfer the upgrade i upgraded my wife's line to the DNA (she currently has an iPhone 5, but was out of contract) they sent the phone with a new sim card... when i got the phone i took the pre-installed sim out of the DNA put mine in..
I know you can transfer upgrades but that isn't how i did this one.
so before the upgrade we both had the 29.99 unlimited data.. on verizon's site it was making me change her data to the $30 2gb plan but on bestbuy's site it never asked/made me change her plan in fact it even says keep existing data plan on my invoice.
I had unlimited data but used the upgrade from my line which should have lost it for me but my VZW account still shows unlimited as well. I assume the 2gb plan will kick in at the start of my next billing cycle. Interestingly, I also switched the pre-installed sim with the one from my GNex. Maybe I'll get lucky and somehow keep unlimited... but I doubt it.
Sent from my HTC6435LVW
Thrillhouse847 said:
I had unlimited data but used the upgrade from my line which should have lost it for me but my VZW account still shows unlimited as well. I assume the 2gb plan will kick in at the start of my next billing cycle. Interestingly, I also switched the pre-installed sim with the one from my GNex. Maybe I'll get lucky and somehow keep unlimited... but I doubt it.
Sent from my HTC6435LVW
Click to expand...
Click to collapse
who did you upgrade with? straight through verizon or some 3rd party?
I did the upgrade on the 23rd so that was 2 days into my billing cycle so i guess in theory they could change the plan on the 22nd of December when my new billing period starts.. but if they do I will call CS and argue.. since my info i recieved from BBY when i upgraded showed keep same data plan..
I upgraded through VZW. I preordered through the website on the 18th. My billing cycle resets on the 14th so I'll know for sure in a couple weeks.
Sent from my HTC6435LVW
Good luck. I had a similar setup going with AT&T and they finally hit me with "That plan isn't compatible with your phone." and switched me to a tiered plan. That was when I decided to switch to VZW. I will likely buy my future devices from e-bay or another source to ensure I have unlimited data as long as possible.
Thats cool. Ill keep my fingers crossed. Only loophole(besides alternate upgrade) to keep unlimited data.
I used my bro's upgrade to get the DNA on verizon and I lost unlimited data. Stuck with 2 GB for the same price. Hope they bring back that promotion of double data. And my mother has 4GB and she uses like .1 lol.
So lazarus2297, are you still on the unlimited plans? I just went through the entire process also showing " keep existing plan". Didn't go through with it yet. Want to make sure before I order.
xxxdroidxxx said:
So lazarus2297, are you still on the unlimited plans? I just went through the entire process also showing " keep existing plan". Didn't go through with it yet. Want to make sure before I order.
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Click to collapse
yes i am still on the unlimited plan and it has now been over three weeks.. i upgraded via the online site on black friday.
lazarus2297 said:
yes i am still on the unlimited plan and it has now been over three weeks.. i upgraded via the online site on black friday.
Click to expand...
Click to collapse
OK thanks. Forgot to ask you. Did you start a new cycle since you upgraded?
xxxdroidxxx said:
OK thanks. Forgot to ask you. Did you start a new cycle since you upgraded?
Click to expand...
Click to collapse
not yet.. my new billing period starts on the 22nd
Well, I'm now officially 2 days into my new billing cycle and my account is still showing unlimited data despite having used my upgrade to purchase this phone through Verizon.
I'm not really sure why I didn't get stuck with a 2gb plan but I'm not certainly not complaining. :thumbup:
Sent from my HTC6435LVW
Thrillhouse847 said:
Well, I'm now officially 2 days into my new billing cycle and my account is still showing unlimited data despite having used my upgrade to purchase this phone through Verizon.
I'm not really sure why I didn't get stuck with a 2gb plan but I'm not certainly not complaining. :thumbup:
Sent from my HTC6435LVW
Click to expand...
Click to collapse
I'm just worried that Verizon will all of a sudden just change it over to the 2gb plan down the road.
It took AT&T 3 months to switch my data plan to a tiered plan. I left shortly there after because I hadn't done an upgrade but they wouldn't let me go back to my original data plan.
xxxdroidxxx said:
I'm just worried that Verizon will all of a sudden just change it over to the 2gb plan down the road.
Click to expand...
Click to collapse
I assume this will happen at some point. However, both of my parents upgraded this last month as well, and both of their plans changed from unlimited to 2gb right away. This gives me some hope that it's some weird fluke/loophole on Verizon's part and I might get to keep unlimited.
Sent from my HTC6435LVW
Thrillhouse847 said:
I assume this will happen at some point. However, both of my parents upgraded this last month as well, and both of their plans changed from unlimited to 2gb right away. This gives me some hope that it's some weird fluke/loophole on Verizon's part and I might get to keep unlimited.
Sent from my HTC6435LVW
Click to expand...
Click to collapse
I posted the same experience some time ago, transferred an upgrade with unlimited data to my line, with unlimited data, and both lines stayed unlimited after the upgrade.
I had called Verizon since I was confused about the LTE sim card, and the handler openly told me that because I had transferred the upgrade the data plan wouldn't change for either one.
Sent from my HTC6435LVW using xda app-developers app

HTC One & Medianet

So I got my One yesterday and got the new SIM card provisioned. I woke up this morning with a text message saying my device needs an LTE data plan and to call customer service. I don't need LTE and sure don't want to give up my unlimited data for $20 a month. After adding a MediaNet APN everything has been working fine. So are AT&T just being their normal typical self and trying to get me to upgrade when I don't need to?
What phone are you coming from? If it wasn't an lte phone the message is prolly just them saying you need to be on the lte unlimited plan. Same thing happened when I switched my wife from an iPhone to my old one x. You'll be able to keep your unlimited
Sent from my Nexus 7 3G using xda premium
Bladerunner1825us said:
What phone are you coming from? If it wasn't an lte phone the message is prolly just them saying you need to be on the lte unlimited plan. Same thing happened when I switched my wife from an iPhone to my old one x. You'll be able to keep your unlimited
Sent from my Nexus 7 3G using xda premium
Click to expand...
Click to collapse
Coming from an Inspire 4G. I wasn't aware they had an unlimited LTE plan?
Medianet only works on nonsmartphone/phone that att doesn't recognize. In this case, they probably know you are using smartphone and probably will change it to one of those regular data plan
longdongsilver said:
Coming from an Inspire 4G. I wasn't aware they had an unlimited LTE plan?
Click to expand...
Click to collapse
Well... it's "Unlimited" meaning that you get 5 Gigs of full speed data and then when you reach that cap, you get throttled back.
There are ways to work around the throttling though.
You're not provisioned on AT&T's end to have LTE yet. I had the same problem going from my S2 to the S3 last year in June. It took like 5 minutes to fix. Just make absolutely certain that they put you on the Unlimited LTE plan. If I had not checked mine after they did it, I wouldn't have caught that they put me on 5 Gig plan instead of my unlimited plan.
Thanks for the info guys. I have been on this data plan going back to the original Samsung Blackjack. Have used it with the BJ, BJII as well as Inspire 4G. I know the plan works on my phone. If they give me any grief about changing data plans I will post my trip report here. Hopefully it was just a canned message they send out to scare people into giving up their unlimited data :good:
longdongsilver said:
Thanks for the info guys. I have been on this data plan going back to the original Samsung Blackjack. Have used it with the BJ, BJII as well as Inspire 4G. I know the plan works on my phone. If they give me any grief about changing data plans I will post my trip report here. Hopefully it was just a canned message they send out to scare people into giving up their unlimited data :good:
Click to expand...
Click to collapse
Never, ever give it up. AT&T has not changed their grandfather policy yet. If they try to kick you off, raise hell and threaten to take your business elsewhere. (as a threat.)
Hunt3r.j2 said:
Never, ever give it up. AT&T has not changed their grandfather policy yet. If they try to kick you off, raise hell and threaten to take your business elsewhere. (as a threat.)
Click to expand...
Click to collapse
If you are already on unlimited they should be able to bump you up to the correct plan without loosing the unlimited. I think... dont quote me.
Prime said:
If you are already on unlimited they should be able to bump you up to the correct plan without loosing the unlimited. I think... dont quote me.
Click to expand...
Click to collapse
This is true.
OP, don't let them push you around. Stick to your guns and make sure you hold on to your unlimited data.
Hunt3r.j2 said:
This is true.
OP, don't let them push you around. Stick to your guns and make sure you hold on to your unlimited data.
Click to expand...
Click to collapse
I said dont quote!
AT&T's system should actually automatically bump you to the appropriate plan after a few days. They certainly don't offer MediaNet anymore, and neither do they offer a compatible "unlimited data" plan to transition you over to. In order for you to keep any kind of unlimited plan at this point, you need to have had the $30 unlimited data plan that was offered after the MediaNet plan was no longer offered. Even the $30 "unlimited data" plan is not really unlimited as it is throttled after 5GB.
I'm surprised they didn't catch you when you got your Inspire 4G. But, that was also a 3G phone that had a plan compatible with those previous phones you listed.
LTE phones have special plans (not really special but has a different name), which is why you are getting that text message. Watch your account/bill. It'll switch you over automatically if you don't do it manually first.

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