Hello everyone,
I am rooted and locked runinng MOF 2.3.5 ish v2.0.
Yesterday AM I started receiving an error (unable to send text) when trying to send texts through GO SMS. I also received the same error when using the stock messaging app. Then I discovered I was also not receiving texts. I can send and receive texts through Google Voice. I integrated my Google number with Sprint several months ago. I had made no changes to Google voice settings, or my text settings in several months. This just came out of the blue.
I tried restoring a backup from Titanium, that did not work. I tried de-linking Google voice from my phone and that did not work. I uninstalled GO SMS- still nothing. I have since re-linked Google voice to my Sprint # as it is the only way I have of receiving my messages.
Today I called Sprint. After a few tests with no luck, they instructed me to accept the OTA 2.3.5 update. They claim that one of the issues fixed in this OTA update was a fix of this "known issue with SMS". I told them I did not want to do that because it would perma lock my boot loader. They also suggested having them de-link Google Voice from my Sprint #. They said that if they de-linked Google Voice, I would not be able to re-link Google voice to my number later and that was a "known issue" with Google.
So, I have 3 options...
1) Keep it as is until upgrade time, but of course Google Voice does not have MMS support. And Google Voice leaves a lot to be desired with SMS threading and customization.
2) Take the OTA upgrade and "hope" it solves my texting issue, but of course that opens another can of worms with the bootloader.
3) Have them de-link Google Voice and hope that works. However, I enjoy having one number when I travel, etc. And if it doesn't work, according to them I wont be able to re-sync and then I will not have any access to my texts.
Has anyone else ran into this issue? I didnt see the exact issue in a Google search.
Thanks in advance
I also use Google voice to manage/backup my voicemails and texts remotely. I hate the google voice app. I only use it in it rare situations where I have no signal and no roaming available, but have wifi.
This has happened to me a couple times, I'll notice my gvoice has texts that my phone never received via SMS.
What is your preffered network set to? I've noticed my prefered network mode changes mysteriously on this phone. I'll just set it back normal and all my missed sms come flooding in.
Sent from my MB855 using xda app-developers app
Thanks for the reply. I normally set to automatic. I just checked and it was changed to any cmda. I will play with the options and see if that helps. Thanks again.
type in *#*#4636#*#* on the phone dialer
Sent from my MB855 using xda app-developers app
Hello, it was on CDMA Auto (prl). What do you generally set yours on for domestic use?
Your answer got me thinking. Saturday afternoon I removed a sim card from another country because I was here in the us and didn't need it. So when I got home I put the sim card back in and switched network to automatic and then all my texts arrived. Thanks again :thumbup:
Related
I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
A sprint tech tried to assign a dummy phone to my account, no luck. Seems my account is locked because of trying to remove GV. I have a SERO plan, may be part of the problem, but I haven't had issues til now.
Any help would be appreciated.
Craig
Craig
syxcCraig said:
I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
Craig
Click to expand...
Click to collapse
In short, when you say you disabled GV you mean that you went onto your google voice account on a computer and followed these steps:
1. Log into your computer
2. Go to Google.com/voice and sign in and jump to your Voice Settings
3. Now next to your number you want to click the DEACTIVATE SPRINT AND GOOGLE INTEGRATION (or something along those lines)
Yep, my Google account on a computer, the Sprint techs asked me 5 time to make sure. I have the option to integrate the number again, but as my phone will not receive a call on the Sprint network, I am stuck.
Yesterday and today, I was in a roaming area, my phone worked there to dial out, but no incoming calls or voice mail. When someone calls in, "we are unable to connect your call, please try again".
One tech tried to tell me it was a phone issue, I believe its a network issue.
Thanks again,
Craig
Not an expert here, but maybe you could try a hard reset on ur phone.
I tried the Google voice/Sprint integration and did not like it took over everything, I.e. phone, voice msg, and texting.
I however was able to un-integrate VIA GV website and uninstall/reinstall the app. Now just running it for voice mail.
Did some searching on xda prior to this and read some threads where people talked about conducting a hard reset to un-fuk GV issues.
Just a thought.
Sent from my PG86100 using XDA App
I just noticed the part about the Sero plan. There is a Google Voice account code that needs to be active on your account for this to work. It shows up as a $0 charge under your phone, same place where your $10 premium data charge would show online.
Sprint Tech got me to Hard reset (factory reset), luckily I pulled the SD card just prior.
Just removed all reference to my cell number in GV needed to remove the # form forwarding. Called Sprint to remove SOC for GV. I can now make and receive calls!!!
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
contentryder said:
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
Click to expand...
Click to collapse
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
It's not working for me either. Seems there's issues on Sprint and T-Mo too with the SGSIII and Google Voice. I hate using stock voicemail. Hope the next Google Voice update cures this.
mercado79 said:
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
Click to expand...
Click to collapse
everyone! this works!
just did it.
disabled it using the browser like he said. and then re-activated it on the same page by following the instructions. just checked to see if it works, and it does
yay
Thanks! Was having the same problem til I came across your post. Now I'll know what to do in the future.
Sent from my SAMSUNG-SGH-I747 using xda premium
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Lieu10ant said:
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Click to expand...
Click to collapse
bump?
i couldn't get this to work. the post wasn't very clear. did you go to google.com/voice on your phone or via website? i did via phone and don't see anywhere to "Deactivate Google voicemail on this phone". didn't see it via computer, either.
edit: so i found this via browser on my computer finally. reactivated and still no dice
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though Dialer app settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the Dialer still says "Forwarding number change failed".
My problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be. Where do you change this, or can you?
Me too - luckily I saved the activate/deactivate google voice in my contacts list so was able to change the forwarding ok. Not sure if there's anyone at google that takes feedback on these kind of issues or not - but I haven't seen many things responded to on their feedback forums (like DST / calendar sync issues for the last few years with no fixes). Get what you pay for I guess.
EDIT: 11:15pm 9/25/2012 - ISSUE RESOLVED, SEE BOTTOM OF POST FOR SOLUTION
Okay, relevant information first:
Evo 4G LTE on Sprint
HBOOT 1.15 S-ON HTC DevUnlock
Current ROM CM10 Nightlies
Sprint-Google Voice integrated number
Now for the issue:
Texts can not be sent through the messaging app. When attempting to send a text, it will say "sending..." for a few seconds, then I get a notification saying "message not sent". Clicking on this notification takes me to the messaging app where the failed message has a red triangle next to it. When I long press the failed message, it comes up with a menu, and when I click "view details" it says "Error Code 98".
This happens both when connected to WiFi and when not connected to WiFi. It also happens both in my home town, and another town 45 minutes away (meaning the issue doesn't seem to be with the particular tower).
The last successful text sent or received was on Sept 13th.
Calls still operate as normal.
No changes were made by me between when my SMS was working properly, and when it stopped working. (Same ROM, Recovery, Kernel, etc). I haven't downloaded any SMS apps (handscent, gosms, etc) that could be interfering with the messaging app. I DO have the Google Voice app, but I had that when SMS was working properly as well, and the GV app hasn't been updated since March (meaning it shouldn't have changed how it was behaving).
Other peculiar behavior:
In addition to not being able to send texts via the messaging app, it seems that my number is also unable to receive texts. When texts are sent to my number, my phone does not receive them and they also do not show up in my Google Voice inbox. The sender is given no notice that the text has not been received. I am able to send texts from the Google Voice app, and others successfully receive them. When I send a text to myself from the Google Voice app, I receive it in my Google Voice app, but not in the stock messaging app (even though my Google Voice app settings say that texts will be received via the messaging app).
Things I've Tried (Updated: 3pm EST, 9/25/2012 ):
* Turning it off and on again
* Updating CM10
* Changing Google Voice settings (though it's possible I overlooked a setting)
* Factory Reset, Reflash ROM
* Flash Sense ROM, Update Profile/PRL
* Flash different AOSP ROM (Paranoid Android)
Things I've Not Tried (in order of how willing I am to do the things):
* Using an alternate SMS app (GoSMS, Handscent, etc)
* Un-integrating (and Re-integrating) Google Voice
* Giving the EvoLTE a relaxing bubble bath, to calm it down
* Flash Stock, Unroot, Update Radio
So, does anyone know what might cause this problem, and/or how to resolve it?
EDIT: Solution below
STORY:
I called Sprint Support, and had them reactivate my old phone (Evo4G running a CM9 alpha), by giving them the MEID for that phone. At this point I powered the phone back on, and called an activation number that they had given me (888-546-0314). On a Sense ROM, I would have simply updated my profile, instead of calling the number. We then tried SMS on the reactivated phone, and it worked (also, texts began showing up in Google Voice again at this time). I turned off my Evo 4G LTE, then I gave him the MEID for it and had him switch my number back to that phone. After he said he had switched it, I powered the Evo 4G LTE back up, and updated the profile, which I was able to do since I was still on Viper4G (note: I had to update the profile via WiFi, it might have worked over data, but it was taking longer than expected so we cancelled and just use WiFi for the update). Once the profile had updated, I called the test number again to confirm that the phone was activated. When I tried SMS, it worked as it should, including sending a copy to Google Voice.
TL;DR:
1. Find an old phone
2. Write down the MEID of both phones
3. Find a third phone to use to call Sprint (since you'll be activating/deactivating the other phones throughout the call)
4. Call Sprint Customer Support (888-211-4727), and punch the appropriate numbers until you are talking to someone
5. Have them switch your number to the old phone's MEID. Make sure the old phone is activated.
6. Have them switch your number back to the new phone's MEID. Make sure the new phone is activated.
7. Texting should be working on your new phone again.
Notes: The old phone may not be necessary. It may be enough for the Sprint Service Rep to deactivate your phone and then reactivate it. But I figured I would write out the EXACT method that solved the problem for me, since I am positive that this method has worked at least once. I have neither the means nor the desire to recreate the problem, so I will have to leave testing of other methods to the next person that experiences this problem.
Update: Clean flash of Paranoid Android did NOT resolve the issue. Still getting "Error Code 98".
So, this tells me/us this is not an issue with CM10 (which is not surprising, since I have no idea how what ROM I have flashed would keep Google Voice from receiving the texts as well).
This may sound odd but try moving the time up an hour or back an hour, error 98 is a problem with home agent, it's a sprint network error. I don't know of anything else that's helped
Try calling sprint and ask them if they can do anything. When I went s-off I had to call them bc my calls and text had errors. Data worked though.
They pushed something that fixed it in less than 10 seconds. Just wanted me to verify my account.
I tried changing the time 1 hour forward, and 1 hour backward, neither of those resolved the issue.
On hold with the Sprint tech department (it's taking longer than 10 seconds, but hopefully they figure out how to fix it.)
EDIT:
Mini-Update: Flashed Viper4G (a sense ROM), problem persists.
Updated profile and PRL while in Viper4G, problem persists.
Was told by Sprint technical support to press ##6-digit-MSL-here# and edit something, then reboot. Did that. Problem persists.
SOLUTION
The problem has been resolved, and the OP has been edited to include the method used to solve the problem.
If this was a game, Anthonicia would win for being closest (though it took closer to 2 hours on the phone with Sprint to fix the issue, if we include all four calls I made, 20-30 minutes if we only include that final one).
I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
Click to expand...
Click to collapse
Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work
I've been using Google Voice as my voicemail provider since my HTC Incredible. At that time, Google Voice was not "officially supported" but my phone let me set it up successfully anyway. I only occasionally used it for voice calls, mainly I wanted it to capture all my voicemails so I could access them via the web.
I got a Rezound and set up Google Voice there, again, not "officially supported" but it worked fine and captured my voicemails the way it should. Last year I switched to the Galaxy S3, then the DNA, and it has worked fine on all of them.
Two weeks ago, however, I went to Europe and roamed with my international data plan, and upon returning found my old voicemail was back. I had to dial *86 and punch my voicemail password in for the first time in years to get my voicemail. I figured I just needed to change the setting back to Google Voice and it would be fine.
Long story short, I can't get it to work anymore. Has anybody else experienced this? Any ideas on how to get Google Voice working again?
It's still working for me. You may need to setup the forwarding services again.
Sent from my HTC6435LVW using Tapatalk 4
Deactivating it and reactivating it worked out...instructions were in the Settings menu of the web interface.
Thanks for the help.