I had a Galaxy S3 (4.1.2) working fine on exchange server 2003.
I broke the screen and replaced it with a Droid Razr Maxx HD (also 4.1.2) . I set-up the corporate exchange email account following normal procedures. It accepted everything using manual set-up, started syncing the exchange account (up to April 5th) then it started coming up with a incorrect username or password error. I verified the password and tried again until my exchange account locked me out.
I called IT, they verified username, password and server settings. unlocked my account, and I attempted to login in again 3 times unsuccessfully until it again locked me out. Rinse and repeat. If I factory reset the phone and unlock my exchange account, it will again initially work and start to sync, then go back to the same error.
They created a new user account for me as a test. Everything works fine on the new account. They are reluctant to delete my current exchange account and move me to another one because I work for a local government agency and all my activity is discoverable under the freedom of information act and this would greatly complicate things.
I tried to go back to my broken SIII, an now it will not log on to my exchange account either. Same username and password error as Razr Maxx HD.
I also grabbed a spare phone, a Samsung stratosphere (2.3.6) and my HP Touchpad runnning CM9 Tenderloin and both log on to my exchange account just fine.
Verizon says everything is provisioned correctly, that it is an exchange problem. My IT says nothing has changed at the exchange server and that my current account and the test account have the same settings.
HELP!
Related
Anyone else having problems adding an exchange account? I setup my exhange account flawlessly this morning after unlocking on 1.83 and now after flashing hktw-2.3.4 I get a cannot connect to server error. Server is up and info has been double checked.
agree I am seeing the same issue - I think it might be related to not being able to setup blur
What's the status of setting up an exchange account in htkw 2.3.4? Can it be done?
So my friend locked my phone out. I Knew the gmail account linked to the phone but i forgot the password. I resetted the password on a computer but when i enter the new password in the phone it doesn't work.
I tried all my various passwords, including the null and it didn't work.
I don't remember if my phone sends notifications for emails because i only made the gmail account when i bought the phone (therefore it isn't my primary account and no one sends emails to it).
I have wifi connection and also 3g connection on the phone.
I am thinking the gmail account did not sync, therefore my new password isn't working. How can i sync the account, or do i have a workaround on getting this to work?
sekin67835 said:
So my friend locked my phone out. I Knew the gmail account linked to the phone but i forgot the password. I resetted the password on a computer but when i enter the new password in the phone it doesn't work.
I tried all my various passwords, including the null and it didn't work.
I don't remember if my phone sends notifications for emails because i only made the gmail account when i bought the phone (therefore it isn't my primary account and no one sends emails to it).
I have wifi connection and also 3g connection on the phone.
I am thinking the gmail account did not sync, therefore my new password isn't working. How can i sync the account, or do i have a workaround on getting this to work?
Click to expand...
Click to collapse
Hey, try to delete the gmail account, restart your phone, and then re-add your gmail account with your new password. If that doesn't work, I suggest backing up all of your contacts and information onto your computer and then factory resetting the phone so you start with a clean slate.
Hi Guys,
I am connected to the corp Exchange server and most of the times, email works fine. However, there are many times email does not update. And if I try to manually refresh, I get one of the following errors.
- Unable to connect to server
- Unable to open connection to server due to security error
I know my settings are correct and there is no problems with the company Exchange enviornment. Any suggestions?
Thanks
if your settings are fine and no corp network issue, then there's only a couple more options left as the cause. The way I see it, its gotta be either:
1) AT&T network
2) corporate network
3) problem with the phone / incorrect settings
are you stock?
Hi
Good points.I am on serendipity 8. It's strange that it works great at times but then nothing. For example I am up in pa this weekend
And no corp email since last night. I can't even send. But gmail and internet is working fine.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I suppose the obvious of a password expiration or similar? I use both CM7 (Captivate) and Unnamed (Galaxy S2) with two different exchange accounts, plus I use corporate Address book with one, and everything works great. I know that's not terribly helpful, but for what it is worth. Maybe try the corporate address book, see if that works -- might at least validate the overall path and credentials (though you do need to re-enter the credentials).
I have an issue where when I add a corporate exchange account, it keeps asking me to set my pin again and again. If I lock the phone or it times out when I unlock, it gives me the security setting notification for the exchange account and wants me to set up my pw. The second issue is I have to put in a pw that's different from any of the previous.
Anyone else had this issue?
I have problem with my phone that cannot receive email from ms exchange mail server (2010 version) 2 days after I set up the email a/c on my phone. However, I have got no problem to send email and access address book from my phone through the exchange mail server.
I have delete my mail a/c on my phone and set up again. I have got the same problem after 2 days from setting up of my mail a/c.
Is there any missing set up on my phone or any special setting on ms exchange server.
I have already update my phone firmware to 6.0.A.3.75
Please help...