So it keeps freezing, what can we do? - Galaxy S III Q&A, Help & Troubleshooting

A lot of people do experience frequently freezing after the latest update from Samsung. A few send in to repair and some did do their own magic stuff. But so far there isn't any clear solution. I think we ow a explanation from Samsung. This is a well known problem and people all over the world have it. But how can we get Samsung to take care. We didn't pay 600 € for a phone that freezes all the time.
I gues I bring mine in repair tomorrow.
Any tips?
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Bring your phone to repair...this will increase the failure device KPI Samsung might have.
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chrismast said:
Bring your phone to repair...this will increase the failure device KPI Samsung might have.
Sent from my GT-I9300 using xda app-developers app
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Yes but I read that a lot of people got there device back from repair and they just reinstalled the firmware and that solved nothing. So I just don't want my phone away for 2 weeks and it didn't solve a crap...

ThijsS96 said:
A lot of people do experience frequently freezing after the latest update from Samsung.
>>>>Read the FREEZING thread .
A few send in to repair and some did do their own magic stuff. But so far there isn't any clear solution. I think we ow a explanation from Samsung.
>> Contact Samsung .
This is a well known problem and people all over the world have it. But how can we get Samsung to take care. We didn't pay 600 € for a phone that freezes all the time.
very very few have a freezing problem a lot of the actual freezing problems are user error not a fault with the phone .
jje
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Click to collapse

In service centre they will only format your phone, u can do it urself. They people only have one solution that is reinstall firmware.
Sent from my GT-I9300 using xda premium

Yup I would fully wipe your device and reinstall the update. This is one of the reasons OTA will always cause an issue.

But I think I have a problem. 6 months ago I dropped and my camera screen came off... so that problaby meens I void my warranty?
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ThijsS96 said:
But I think I have a problem. 6 months ago I dropped and my camera screen came off... so that problaby meens I void my warranty?
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
Freeze and dropped phone .
jje

JJEgan said:
Freeze and dropped phone .
jje
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Click to collapse
? Sorry..?

Do you have memory of dropping your phone or maybe installing an APK that is not safe?
Maybe that could be a problem for you.
Just a question, not the answer.

AndroidPlant said:
Do you have memory of dropping your phone or maybe installing an APK that is not safe?
Maybe that could be a problem for you.
Just a question, not the answer.
Click to expand...
Click to collapse
The last time it dropped was 6 months ago. So I don't think that's the cause. I also resetted my whole phone a few times so an APK can't be the problem either I think. Or the APK must have broken some hardware? Is that possible?

Since the latest update from Samsung I haven't had any problems with it! What I noticed is that when I clear the RAM memory it only closes 10 apps. Before that were 30 apps. Does the update just limit the RAM or does it close less apps?
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ThijsS96 said:
Since the latest update from Samsung I haven't had any problems with it! What I noticed is that when I clear the RAM memory it only closes 10 apps. Before that were 30 apps. Does the update just limit the RAM or does it close less apps?
Sent from my GT-I9300 using xda app-developers app
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What version were you on before and after the update? I mean the samsung version XXELLA for example
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rootSU said:
What version were you on before and after the update? I mean the samsung version XXELLA for example
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I installed the latest file from PHN from sammobile ( I9300XXELL4_I9300PHNELL2_I9300CEELL1_HOME.tar ) After the update my broadband-version is I9300CEELL1 , Buildnumber I9300XXEMC2.
Another question. When everything was OK and I didn't do anything, in the playstore my phone was named as T-mobile Samsung Galaxy S3. Then I installed the PHN version from Sammobile and now it only says Samsung Galaxy S3. In recovery it also says Applied multy CSC. Should I get another region code, the one from T-mobile netherlands?

Related

[Q] Slowly SIII

Hello I have a SIII buy from amazon.Sometimes the phone run really slowly and I don't know why.I make a reset factory but nothing,a tips to run more better?
Thanks!
this phone should not run slow anything right out of the box........i would be mad if i get my new S3 and i see lag.
how is that possible? go to local samsung office and tell them about it and get it mended.
There shouldnt be any slowness. u got a lemon. go exchange it.
No behaviour like that here so far...
Jay Ssj said:
how is that possible? go to local samsung office and tell them about it and get it mended.
Click to expand...
Click to collapse
Maybe that will try,anyone,I called a friend who is on the part with Android at my job(I am part of computer) and now must appear.I write here if resolve.
FireStone00 said:
Maybe that will try,anyone,I called a friend who is on the part with Android at my job(I am part of computer) and now must appear.I write here if resolve.
Click to expand...
Click to collapse
How slow is it? When do u feel its slow? What task?
FireStone00 said:
Maybe that will try,anyone,I called a friend who is on the part with Android at my job(I am part of computer) and now must appear.I write here if resolve.
Click to expand...
Click to collapse
Are you a robot ?
sak500 said:
Are you a robot ?
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Click to collapse
No just part computer ..so humanoid?
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norpan111 said:
No just part computer ..so humanoid?
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Click to collapse
No. We got a word for that, a troll.
Same here. I will change it tomorrow. I hope I will not get another faulty unit.
Sent from my GT-I9100 using Tapatalk 2
puiradu2009 said:
Same here. I will change it tomorrow. I hope I will not get another faulty unit.
Sent from my GT-I9100 using Tapatalk 2
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Click to collapse
May i know where u experienced the lag? how serious?
It was simply unusable. The only solution was restarting. Even after a factory reset wasn't helpfull. Now I have a new device. Until now all is ok. Fingers crossed!
Sent from my GT-I9300 using Tapatalk 2
puiradu2009 said:
It was simply unusable. The only solution was restarting. Even after a factory reset wasn't helpfull. Now I have a new device. Until now all is ok. Fingers crossed!
Sent from my GT-I9300 using Tapatalk 2
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Did you try clearing ram instead of reboot?
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Strange situation on my s3

Hi all
I am the new samsung galaxy s3 user and I bought it in hk and it is the HongKong S3 version.
It was gud but recently it show the very tricky situation when turn on or off the wifi it shows a strange sentence.
And I sent it to HK samsung twice and they just said the hardwares are no problems and fine...they believed that was software pro like apps crash.
Then they flashed it twice for original hk samsung rom....however it doesnt work and i give up to ask the stupid hk samsung.
I hope u guys can help me or let me know what its goin on....
Thanks so much
tfyd said:
Hi all
I am the new samsung galaxy s3 user and I bought it in hk and it is the HongKong S3 version.
It was gud but recently it show the very tricky situation when turn on or off the wifi it shows a strange sentence.
And I sent it to HK samsung twice and they just said the hardwares are no problems and fine...they believed that was software pro like apps crash.
Then they flashed it twice for original hk samsung rom....however it doesnt work and i give up to ask the stupid hk samsung.
I hope u guys can help me or let me know what its goin on....
Thanks so much
Click to expand...
Click to collapse
I am not able to find the strange sentence in the pics you have posted..it just shows avast antivirus notification!
tfyd said:
Hi all
I am the new samsung galaxy s3 user and I bought it in hk and it is the HongKong S3 version.
It was gud but recently it show the very tricky situation when turn on or off the wifi it shows a strange sentence.
And I sent it to HK samsung twice and they just said the hardwares are no problems and fine...they believed that was software pro like apps crash.
Then they flashed it twice for original hk samsung rom....however it doesnt work and i give up to ask the stupid hk samsung.
I hope u guys can help me or let me know what its goin on....
Thanks so much
Click to expand...
Click to collapse
You sure you have an internation i9300 SG3...? Just wondering :S
Likewise try removing Avast and see if you still get the problem .
jje
JJEgan said:
Likewise try removing Avast and see if you still get the problem .
jje
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Click to collapse
nahhhh did u guys c the chinese sentence at the bottum?
JJEgan said:
Likewise try removing Avast and see if you still get the problem .
jje
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Click to collapse
it is not avast ... it is the sentence at the bottom ... with the funny signs ^^
xerex.exe said:
it is not avast ... it is the sentence at the bottom ... with the funny signs ^^
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Click to collapse
Am getting similar msgs about a running game whatever..... It must b some application i installed which pushes such ads or adware...... How can i know which app? Nd by the way dont know if it is wifi on off related but rather happens when internet source is toggled..... Wifi/3g etc.... Task manager shows no application running....
I asked my (Chinese) wife, it means "The Internet connection was changed".
I don't see any pics man
A quick look at logcat will probably tell you the offending app or process.
It means way of connection to the internet has changed in Chinese
I had a similar issue to this on a UK firmware with an SGS2 and when wifi was enabled it used to display a Korean message, I think there maybe some non-translated strings in this area.
Here is the text if you need it:-
網絡連接狀態改變
So do u guys know how to fixed it?
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tfyd said:
So do u guys know how to fixed it?
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Well, there is no "issue" except that they've forgotten to translate a string of text somewhere saying "your internet connection changed" as previously stated. This notification is correct.
If you don't want to root it or flash different firmware you'll have to live with it for now.
Sent from my GT-I9300 using Tapatalk 2
I dont think this is normal situation coz i bought 3 s3 at the same time but others 2 dont show up the chinese sentence and i even asked hk samsung cs and they replied me that shouldnt have this...thats y im askin here and wanna know anyone have same situation as me
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Its completely normal. What the heck u r so worried abt. Your phone doesn't have Devils hand in it . So dont worry
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[Q] S3 I9300 hangs very badly

since the past 4-5 days my i9300 ha sstarted to hang very badly and i cnt do anything about it. only way 2 restart it is by doing a battery pull-up. kindly help me.
even after i reset my mem card n cell still problem persists..
Use this app sounds like SDS, it'll check the chip and you know is it "SDS" straight away. If says "Insane" you're screwed
Sent from my GT-I9305 using xda app-developers app
djembey said:
Use this app sounds like SDS, it'll check the chip and you know is it "SDS" straight away. If says "Insane" you're screwed
Sent from my GT-I9305 using xda app-developers app
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Hi djembey, and do you think that it might be the cause even if I have the ROM with Samsung patch installed? For SGS3 it is XXELLA. It started to freeze/stuck last Saturday, sometimes it restarts without my intervention, sometimes i had to do it myself.
Thanks
Frostik
You may have a look to this post. Hope it could help you.
BR.
Yes it does say insane chip. what do i do now. i have it within warranty. shall i get it replaced.
@leinad - my s3 isnt rooted..
leinad said:
You may have a look to this post. Hope it could help you.
BR.
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Click to collapse
Hi leinad, I lagfixed the partitions, restarted, did a call and the phone stuck again - it did not even turned on the screen. Works again after restart (loooong press of Power button). I think I'll have to send it to repair center.
Best regards
Frostik
---------- Post added at 11:38 AM ---------- Previous post was at 11:06 AM ----------
rahuliyer said:
Yes it does say insane chip. what do i do now. i have it within warranty. shall i get it replaced.
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Click to collapse
Yes, it says insane chip. Memory check passed without errors. I have the ROM that should have applied the Samsung patch for this chip, but I think it fixes only the hard dead. It stucks with both, rooted and unrooted ROMs, I did many Odin reinstalls during last few days. I tried even a very old 4.0.4 and it also did not work correctly. I think it froze even with pure install after factory reset, I have to back it up and try once again.
You're both very unlucky. Insane chip mean SDS sooner or later. I'll use warranty to get replacement. Samsung reckons that in new Kernel is fix for it but people still reporting dead S3's.
Sent from my GT-I9305 using xda app-developers app
Hi djembey,
I fixed it for now by factory reset and Titanium restore, but I think it will be better to send it to service.
Thank you
Frostik
Frostik said:
Hi djembey, and do you think that it might be the cause even if I have the ROM with Samsung patch installed? For SGS3 it is XXELLA. It started to freeze/stuck last Saturday, sometimes it restarts without my intervention, sometimes i had to do it myself.
Thanks
Frostik
Click to expand...
Click to collapse
try full wiping your phone and install a new rom exclude XXELLA build because it's one the versions that cause hanging
Envoyé depuis mon GT-I9300 avec Tapatalk
djembey said:
You're both very unlucky. Insane chip mean SDS sooner or later. I'll use warranty to get replacement. Samsung reckons that in new Kernel is fix for it but people still reporting dead S3's.
Sent from my GT-I9305 using xda app-developers app
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Click to collapse
I'm with the SDS model but it says sane chip. Does it mean it will turn insane sooner or later even with the kernel fix?

[Q] [Troubleshooting] Huge problem with rooted S3 (Stock ROM)

Alrighty! Play Store on the PC says that my s3 is AMT Samsung GT-I9300. Sometimes even without the AMT in the beginning.
No paid apps are showing, VERY many apps are incompatible. Started two weeks ago, rooted 4 months ago and haven't done anything like that after that!
I will say more info after some small hints or (try this and that)
So what phone model do you have and what firmware .
Have you searched Google Play problems and fixes .
jje
JJEgan said:
So what phone model do you have and what firmware .
Have you searched Google Play problems and fixes .
jje
Click to expand...
Click to collapse
Market Enabler and other various programs/apps have not worked.
GT-I9300 4.1.2 Baseband I9300XXEMB5
What firmware was the question as this sort of problem is often not a genuine phone .
Baseband is modem .
jje
to see if it's fake just check if the Samsung features are present
JJEgan said:
What firmware was the question as this sort of problem is often not a genuine phone .
Baseband is modem .
jje
Click to expand...
Click to collapse
I'm new. What do you mean by "firmware" ?
Only thing I can say about my phone is that it's stock and has been rooted once.
Sorry that i'm such a bother.
Glebun said:
to see if it's fake just check if the Samsung features are present
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Click to collapse
Everything works. Even the samsung apps and features.
firmware is the build
what's your csc?
Take a screenshot of your 'about phone' in settings
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wmhsgs3 said:
Take a screenshot of your 'about phone' in settings
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Lol did it wrong :s
QueenDindra said:
Lol did it wrong :s
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Click to collapse
BUMPH
Glebun said:
firmware is the build
what's your csc?
Click to expand...
Click to collapse
My country code thing? Where can I find it?
QueenDindra said:
Lol did it wrong :s
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Click to collapse
Looks like a genuine S3 to me:thumbup:
Sent from my GT-N7100 using xda app-developers app
Flash stock rom via Odin as it looks genuine .
jje
QueenDindra said:
BUMPH
Click to expand...
Click to collapse
that's against the rules
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segads said:
Looks like a genuine S3 to me:thumbup:
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
So what else can I do? Maybe something account-related?
NEW INFO GUYS, I BOUGHT ANOTHER S3 FOR MYSELF, PEBBLE BLUE S3 16GIG
Same **** happened! I live in finland, didn't install any apps, went for play store and it didn't show Paid Apps.
Made fresh g-mail account and.. yeah..
Super Strange!

Something is messy here

I recently bought Samsung galaxy quattro for a friend and i noticed that in settings its written 4.1.2 in about phone which i claim is not.
1) First you can't expand notification via single finger, you need to use 2 finger.
2) Memory leak issue.
I think its 4.1.1
What's your thoughts guys?
Sent from my C1905 using Tapatalk
Strange. Samsung doesn't have reasons to modify build.prop. Your friend could use Odin to reflash stock ROM, it might solve these problems
freitaz said:
Strange. Samsung doesn't have reasons to modify build.prop. Your friend could use Odin to reflash stock ROM, it might solve these problems
Click to expand...
Click to collapse
This means you can expand notification with single finger ?
Yes, I can. But, before flashing the stock rom, bring the device to authorized technical assistance, since it's still on warranty.
Sent from my GT-I8552B using XDA Free mobile app
freitaz said:
Yes, I can. But, before flashing the stock rom, bring the device to authorized technical assistance, since it's still on warranty.
Sent from my GT-I8552B using XDA Free mobile app
Click to expand...
Click to collapse
Well that's weird! I used two quattro yesterday and i wasn't able to expand notification from my single finger, i had to use two. Maybe its a issue with indian handsets.
Any indians around?
Sent from my C1905 using Tapatalk
oh
we didn't knew that

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