[Q] HTC One won't connect to internet using 5ghz wifi - AT&T HTC One (M7)

Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)

WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.

kevinrstruck said:
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.
Click to expand...
Click to collapse
What router do you have? Also what kind of connection speed are you getting?
I checked freq and it was on auto, tried just 5ghz, also tried Best wifi but it still cant connect to the internet. I gets a connection with the router according to the phone but my 6300 doesnt show it as a connected device.

no problem here i can connect to my 5Ghz network with my a/n capable Time Capsule router. speeds are 55..27 Mbps download / 35.95 Mbps upload. my One wifi settings are set to Auto (vs. setting to 2.5 or 5 Ghz).

I have a Netgear WNDR4500. Speeds are 40 Mbps down and 28 Mbps up. That is with the router 2 floors above me in my house. My settings are also set to "Auto" as well. I connected immediately when I got home on Thursday after getting the device. I have had no problems at all with WiFi. Sorry I cannot be of more assistance.

I have no problem when connecting to my R6300 in AC mode ...

mine connects just fine

No connection at 5ghz, can only connect at 2ghz
I have d-link dr-825 rev B router with [DD-WRT v24-sp2 (04/01/13) std - build 21153] firmware. It has dual 2ghz and 5ghz radios.
I can only connect at 2ghz and unable to connect at 5ghz.
I have a dell latitude laptop and my old Galaxy SII has no problem connecting.
Howvever Htc-One lists the access point, correctly determines what kind of security is on (like wpa/wpa2 etc) but is unable to connect. I think once I saw a brief flash saying authentication failure on my phone when trying to connect to 5ghz. So I removed all security and made it completely open just to try. Again no connection without any error.
I am thinking of returning it if it is going to be a problem.
---------- Post added at 12:17 PM ---------- Previous post was at 11:40 AM ----------
Ok, I have solved the problem, now it is connecting. I made two changes in the wirless setup. Enable RTS/CTS protection and also enabled short preamble. After these two changes it is connecting as expected.

WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
I'm having the same issue with mine and the same router, can not quiet figure out what is going on.
Just quick update i just did an update on my router and it seems to connect completely fine

For those who have router issues, check for a firmware update! Most routers have a few updates while sitting on the shelf. I used to always update and properly configure routers (with out the software disc) for customers at my old job and we rarely had problems of customers bribing it back. And throw out the disc that comes with the router. The software can cause headaches down the road. All security settings can be done inside the router through any web browser and router IP.

Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol

Connects to my linksys ea6500 5ghz ac just fine link speed around 400 mbps
Sent from my HTC One using XDA Premium HD app

Added an Airport Express, and 5ghz works fine from that...
cq_ said:
Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol
Click to expand...
Click to collapse

Prefers 2.4
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?

doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
Click to expand...
Click to collapse
Correct. The 2.4 GHz network should travel further. Its all about that sweet sweet 5 GHz speed though! Mine connects to my Asus RT-AC66U router just fine.

doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
Click to expand...
Click to collapse
You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2

no preferred option?
godfirst said:
You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.

doxy-LS said:
I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.
Click to expand...
Click to collapse
Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2

godfirst said:
Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Well I want to be able to use the 2.4 GHz networks when available, so I'll leave it on auto. I guess the speed isn't a huge deal when the wireless connection is so much faster than my internet connection.
And yes, I know that there are lots of differences between stock & custom ROMs (my last phone was a Nexus S & I was always changing ROMs). What I meant to ask was if there was a difference with that specific option.

wifi 2.4GHz connection problems
Welcome
I have silver One for 3 weeks now, but it was 2 weeks in service - they reinstalled software and returned phone. No change.
I can't connect to any 2.4 Ghz network (G/N) ending Authentication Error. Only 5GHz works.
I tried it with Netgreat WNDR4700 (Gargoyle custom software), CISCO access point @ work, also random WiFi open networks in shops/malls, etc. Other devices i know and have at home ( Samsung Note II, htc Sensation, Acer Iconia tab, Dell Latitude laptop) works fine. Just the One cosing problems.
I run stock rom, how can I turn on more verbose logging or see what is happening in the Operation system while connecting? I must prove to Regenersis Poland service that my phone does not work. Otherwise they will say phone works within parameters.

Related

[Q] 5 Ghz WiFi enabled device?

Hello,
as I've read on the net, i9100 should be a dualband wifi device. 2.4 Ghz AND 5 Ghz ought to be supported.
I that true? Is someone actually using 5 Ghz-only mode or was that just marketing buzz?
greetings
No, it doesn´t connect to 5GHz WLAN
How could I control it ? I don't have anything related to it in my settings' panel ^^'
LightspeedGalaxy said:
No, it doesn´t connect to 5GHz WLAN
Click to expand...
Click to collapse
it does, i´m using it once in a while
sewe said:
it does, i´m using it once in a while
Click to expand...
Click to collapse
You are right! I just tried that, and it works just fine.
Thanks for your answers. But which one is correct?
Did you set your Wifi-AP to IEEE 802.11a which is 5Ghz or to 802.11n, which uses 2.4 AND 5 Ghz?
Please some more details. Right now the possibility for dualband is still just 66%
greetings
My case :
My house Router Setting - 2.4ghz band for Wireless G and 5ghz band for Wireless N... Both worked with my phone. But G on 2.4ghz more stable (most of the time 3bar or more), fot N on 5ghz sometime no network coverage.
My router : DLink Quadband DIR825
Sent from my GT-I9100 using XDA App
I'm using Apple's Time Capsule with both 5 Ghz N and 2.4 Ghz G and N.
As usual 5Ghz is faster but weaker in signal strength.
Yarymo said:
How could I control it ? I don't have anything related to it in my settings' panel ^^'
Click to expand...
Click to collapse
I tried to set my router to 5GHz mode, and it wouldn´t find the WLAN even if I´m standing next to the Router.
I only tried 802.11n, not 802.11a.
But as others said differently I may give it another try. My Firmware is still KE2, maybe the updated the WLAN-driver later?
I´d actually would like to be able to use 5GHz, as there are quite a few 2,4GHz WLANs next to me, so bandwidth isn´t always the best.
So, whats the case now? Are there several different Hardware/Softwarelayouts on the market or why are there these differences?
Can someone confirm that pure 5GHz wifi works or not, based on trial and error, and post his Firmware-details?
Greetings,
Fenrasa
EDIT:
i googled something VERY interesting:
[Firmware] I9100XXKG1 (Android 2.3.4) (05.07.2011) is supposed to be able to connect to 5GHz Wifis. Can someone try it out and confirm it?
Another poster to the thread wrote, that "KE2 and 7" ought to connect to 5GHz wifi as well.
SOURCE: --cant post link yet, need 8 posts ---
No people some ROM's supporting some NOT !!
Example: Stock Rom -supporting!
and LeoMar75 Rom Revolution
My EU device with KE7 ROM does connect to 5GHz on my WNDR3700 router. IIRC I had to make the SSID visible to make the original connection; once the connection was set up, I then reset the SSID to hidden.
Allright!
Samsung Galaxy S2 i9100 on I9100XXKE7 logged into my 5GHz Wifi. (Buildnummer GINGERBREAD.XWKE7)
Thank you all for your help!
Just a follow up question to this:
It appears the GS2 does have 5ghz support at least to some degree.
Is this 802.11a 5ghz, or 802.11n 5ghz, or both? And on a side-note, what's the fastest speed you've got it to negotiate with wifi? On my Galaxy S, even with 802.11n and 10 feet away from my router, I usually max out at 72 mbps.
It definitely supports 802.11n at 5 GHz, as that's how I connect to my home network. I have no idea how fast the link is -- never bothered to check.
Now that I'm at home, I just connected to my 5 GHz 802.11n, and the link speed reported by the SGS2 is 65 Mbps, the same speed I get connecting at 2.4 GHz. I'm sitting about 2 meters from my access point, and the 5 GHz signal strength is only "good", as opposed to "excellent" for the 2.4 GHz.
3waygeek said:
It definitely supports 802.11n at 5 GHz, as that's how I connect to my home network. I have no idea how fast the link is -- never bothered to check.
Now that I'm at home, I just connected to my 5 GHz 802.11n, and the link speed reported by the SGS2 is 65 Mbps, the same speed I get connecting at 2.4 GHz. I'm sitting about 2 meters from my access point, and the 5 GHz signal strength is only "good", as opposed to "excellent" for the 2.4 GHz.
Click to expand...
Click to collapse
Interesting, thanks 3waygeek! Glad to hear 5Ghz appears to work with 802.11n.
*Bump*
Anyone else have any experience/input?
5ghz works here too, speeds seem to be faster( not that they matter on real life conditions) but signal ill always be weaker for 5ghz as it doesn't penetrate walls and such as well as 2.4
Sent from Samsung Galaxy S2 on TELUS.
I am quite confused about the statements here regarding the signal ranges of a....n..
can somebody have a look at "http://en.wikipedia.org/wiki/IEEE_802.11" they give the largest ranges for ...n signals. The only thing I can confirm is that yes, I can connect to all: a... and ...n..
Well it may be useful to gather a collection of working/not working stats together to find the best rom/kernel/modem combos.
NOT working (5GHz network not detected, Time Capsule with separate named 5GHz channel, picked up fine by Macbook Pro):
ROM: VillainROM 2.4.2
Kernel: 2.6.35.11 ninphetamine 2.0.5, and also 2.1.3
Modem: XXKG6
ROM: LeoMar75 2.6 - XXKH3
Kernel: 2.6.35.11 ninphetamine 2.1.3
Modem: XXKH3
well, for those who can't connect to 5Ghz band, try to adjust channel setting on your router may solve the problem.
My S2 only supports 36-48 channels currently, and I can't find any region option in the setting menu.
BTW, yes, the 5Ghz signaling strength is not as good as 2.4Ghz. However, the trasmission rate (or efficiency) is much better than 2.4Ghz due to less interfere.

[Q] Did HTC remove wireless N from us?

I noticed my WiFi signal isn't as strong as my original Epic was. Does this phone support wireless N?
Like explained in this thread?
http://forum.xda-developers.com/showthread.php?t=1158629
I tried N on my evo a while back and thought it sucked my battery down compare to G. My N network shows up fine on my 3D although I haven't tested it cause G is plenty fine for the 3D. Plus I get excellent battery life leaving wi-fi on G and don't really need the speed bump going to N. I don't think N will work on 5Ghz though. My ipad2 will see a 5Ghz N network but not my evo. So if your N is on 5Ghz it won't even show up in your list, at least it didn't for me.
I get between 65 and 72 mbps with my 3D on my 4G i was topping off at 54mbps.
That really is too bad... I thought I remembered having read somewhere that the 802.11 chipset in the 3D supported 5Ghz..? If that's the case I would be curious if a different firmware or driver might be able to enable use of the 5Ghz spectrum.
catejust said:
That really is too bad... I thought I remembered having read somewhere that the 802.11 chipset in the 3D supported 5Ghz..? If that's the case I would be curious if a different firmware or driver might be able to enable use of the 5Ghz spectrum.
Click to expand...
Click to collapse
My ipod touch 4th gen won't see a 5Ghz N network either. I ended up switching my N network back to 2.4 since hardly anything even sees a 5Ghz network.
The evo3d does support n but only on a 2.4ghz signal. Your router must be set to that signal in order to use it. It will not see 5ghz ssid. I average 78 to 94 mbps on wifi. Hope this helps.
Locked & Loaded
laie1472 said:
The evo3d does support n but only on a 2.4ghz signal. Your router must be set to that signal in order to use it. It will not see 5ghz ssid. I average 78 to 94 mbps on wifi. Hope this helps.
Locked & Loaded
Click to expand...
Click to collapse
I could be standing right next to the router and not get better than a 11 mbps rate when the cable service is 25 mbps (and the computer reaches that high). Why would that be? I looked in all the Linksys settings and cant see what could be changed.
qualitymove13 said:
I could be standing right next to the router and not get better than a 11 mbps rate when the cable service is 25 mbps (and the computer reaches that high). Why would that be? I looked in all the Linksys settings and cant see what could be changed.
Click to expand...
Click to collapse
Are you on a 2.5ghz n signal???
Locked & Loaded
I believe so. My routers settings page shows mixed mode b, g and n and all of the other settings seem to be set to auto.
I also toggled "best wi-fi performance" as well to see if there was a difference. None.
laie1472 said:
Are you on a 2.5ghz n signal???
Locked & Loaded
Click to expand...
Click to collapse
do you currently have a 802.11b device connected at the same time as the Evo 3D?
802.11n on the 2.4 side, might be talking slower because you have a slower device connected? (maybe an old iPhone, or old laptop or something?)
If that doesn't work, take off mixed mode, and set it only to n, or at least G and N.
Triumph said:
do you currently have a 802.11b device connected at the same time as the Evo 3D?
802.11n on the 2.4 side, might be talking slower because you have a slower device connected? (maybe an old iPhone, or old laptop or something?)
If that doesn't work, take off mixed mode, and set it only to n, or at least G and N.
Click to expand...
Click to collapse
Anything else that is connected is either G or N. The router settings dont allow mixed n/g only b/g, figures...
Overstew said:
I noticed my WiFi signal isn't as strong as my original Epic was. Does this phone support wireless N?
Like explained in this thread?
http://forum.xda-developers.com/showthread.php?t=1158629
Click to expand...
Click to collapse
try standing closer to your router, works every time
Triumph said:
do you currently have a 802.11b device connected at the same time as the Evo 3D?
802.11n on the 2.4 side, might be talking slower because you have a slower device connected? (maybe an old iPhone, or old laptop or something?)
If that doesn't work, take off mixed mode, and set it only to n, or at least G and N.
Click to expand...
Click to collapse
Ummm. You quoted the wrong post. My n works fine. I was trying to help the other member
Locked & Loaded
qualitymove13 said:
I believe so. My routers settings page shows mixed mode b, g and n and all of the other settings seem to be set to auto.
I also toggled "best wi-fi performance" as well to see if there was a difference. None.
Click to expand...
Click to collapse
Well you might have to invest in a different router. Your router needs to be set at 2.4ghz in order for the 3d to see the ssid and connect. Otherwise it will only see the g. Try updating your routers firmware and see if that might help. Also call the tech support or check the routers website to see if it supports 2.4ghz
Locked & Loaded
laie1472 said:
Well you might have to invest in a different router. Your router needs to be set at 2.4ghz in order for the 3d to see the ssid and connect. Otherwise it will only see the g. Try updating your routers firmware and see if that might help. Also call the tech support or check the routers website to see if it supports 2.4ghz
Locked & Loaded
Click to expand...
Click to collapse
Thank you for the help. Looks like there is no firmware upgrade as it it a draft 802.11 n router. Time for a new one... :-/
qualitymove13 said:
Thank you for the help. Looks like there is no firmware upgrade as it it a draft 802.11 n router. Time for a new one... :-/
Click to expand...
Click to collapse
Not a bad thing. A netgear 3500 dualbad will only set you back about 170 + warranty of course. But look at it like this do it now and its over. Got mine from bestbuy with a 4yr warranty. With this router you can have multiple networks setup. I have the 5ghz for my 3 desktops and my laptop which support the signal. Then I have the 2.4ghz n just for the 3d. Then I also have a guest network for friends who visit and want to connect which is a,b,g or n. You can configure the networks as you see fit. Its a great investment imo and with the 4yr warranty you covered. Hope this helps.
Locked & Loaded
catejust said:
That really is too bad... I thought I remembered having read somewhere that the 802.11 chipset in the 3D supported 5Ghz..? If that's the case I would be curious if a different firmware or driver might be able to enable use of the 5Ghz spectrum.
Click to expand...
Click to collapse
Yeah the EVO 3D does not support 5ghz N Band.....at least it doesn't detect mine.
Does any phone out support 5 GHz wireless n? I'm not positive but I don't think so. And even if it does what ISP has speeds that even come close to the speeds available in that spectrum? I have 5 GHz n on my computer and yes it performs better on speed tests than my 3D but Time Warner isn't selling 300 Mbps service. My 3D and my OG EVO both cap out at 72 Mbps which I attribute to "good neighbor" mode in 2.4 GHz which basically never let's you use channel bonding that is required for higher speeds. That being said 72 Mbps is more than sufficient for anything I'm doing on my phone especially considering my service is only 15/2 Mbps. On a separate note I did notice the Samsung 10.1 tab does support 5 GHz.
Sent from my 3VO using Tapatalk
Is the N on a separate chip in the 3vo? I don't understand how N would suck the battery faster than G. I thought N was more efficient than G.
dannytill said:
Does any phone out support 5 GHz wireless n? I'm not positive but I don't think so. And even if it does what ISP has speeds that even come close to the speeds available in that spectrum? I have 5 GHz n on my computer and yes it performs better on speed tests than my 3D but Time Warner isn't selling 300 Mbps service. My 3D and my OG EVO both cap out at 72 Mbps which I attribute to "good neighbor" mode in 2.4 GHz which basically never let's you use channel bonding that is required for higher speeds. That being said 72 Mbps is more than sufficient for anything I'm doing on my phone especially considering my service is only 15/2 Mbps. On a separate note I did notice the Samsung 10.1 tab does support 5 GHz.
Sent from my 3VO using Tapatalk
Click to expand...
Click to collapse
Don't forget the 3D can act as a dlna server si you can use more speed.

[Q] 5GHZ Wifi

I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
i thought wifi was only 2.4ghz on this phone. my 5ghz network doesnt even show on my phone.
5ghz seems to be working fine for me
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
grad20_09 said:
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
Click to expand...
Click to collapse
I have been able to use channels 140 and 149 as well as 36. What I did notice is that the first time I connect to (the very first time or if I make a change to the router) the wifi signal will drop and start several times.....I find if I just turn off wifi and turn it back on and reconnect it will hold.
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
dagnasty said:
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Hmmm...mine is set to N only...being its the only device on my 5G connection.
Yea, the only thing on mine is my other router setup as a bridge for my downstairs. I guess ill leave it since its working
Sent from my EVO using XDA
I've got an apple airport extreme. my evo connects just fine on 5ghz
I have a Cisco ISR wireless router and I use strictly 5Ghz. It's wireless-A, not wireless-N, but it's strictly 5Ghz and it scan and uses whatever channel it wants. No issues so far.
I tried N network a while ago on my older phones (not 5Ghz N) and noticed more battery drain VS G. Since then I have switched my N to 5Ghz and just use my ipad3 for it. My phone I keep on G network. I don't see any real point to having it on a N network. G I still pull 10+ megabits down which is more than enough for pretty much anything the phone can do. Not really worth the extra battery drain in my opinion. My ipad I like on higher speed since I stream MKV files but the phone I think is pointless at least for me.
Sprint HTC Evo 4G LTE 5Ghz WiFi
dagnasty said:
I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
Click to expand...
Click to collapse
I actually had the exact same problem as you mentioned. The one thing I wanted to add to your excellent description of problem symptoms is that it says "Authenticating", and that is when it drops the signal to -1Mbps. Something during the authentication process seems to kill the radio connectivity. This has not happened on any of my other 802.11n devices. It connects fine on the same router's 802.11g. I had no issues with my previous phone (Samsung Epic Galaxy S).
Interestingly my router is a different brand but perhaps it shares some similar chipset. My equipment as follows:
Bone stock Sprint HTC Evo 4g LTE (on Ice Cream Sandwich, duhh)
Belkin Play N600 HD Wireless Dual-Band N+ Router (F7D8301 v1)
After reading the other posts here it inspired me to play with my Router configs for 802.11N. Turns out after making some adjustments I was able to get connected.
-I had the following selected:
Wireless Channel: Auto
Extension Channel: 40 (grayed out)
Wireless Mode: 802.11a&n -Worked after changed to 802.11n
Bandwidth: 20/40MHz
Protected Mode: OFF -Worked after changed to On
802.11e/WMM QoS: On
I honestly think it was the Protected Mode that made the difference. Here is what the router help page says about that feature: Protected Mode
NOTE: In most situations, best performance (throughput) is achieved with Protected Mode OFF. If you are operating in an environment with HEAVY 802.11b traffic or interference, best performance may be achieved with Protected Mode ON.
So long story short, try turning Protected Mode ON in your 802.11n configs first and see if that gets it going for you. Hope that helps!
P.S. After changes above I ran some Speedtest.net for Android tests (back to back) and got the following from the next room over (about 20 feet from router):
Test 1: On 802.11n: 17024kbps down, 5857kbps up, 27ms ping
Test 2: On 802.11n: 18134kbps down, 6266kbps up, 39ms ping
Test 3: On 802.11g: 15385kbps down, 6091kbps up, 25ms ping
Test 4: On 802.11g: 22212kbps down, 5785kbps up, 43ms ping

Wifi problem, will only connect to open network.

I was humming along for 2 weeks stock and then 4 weeks with CM7 and everything was going great. I started having issues with my old router(WRT54G) so I took the opportunity to get a N router. I purchased a D-Link DIR-655. My phone doesn't seem to get along with encryption for this router. I can't connect to my router unless the network is open and then it works great. I have tried setting up the security as auto(WPA/WPA2), only WPA, and only WPA2 and I can't connect to any of them. The phone sees the router and tries to connect. Then under the ssid it says disconnected and then disabled. I'd rather not leave my wifi unsecured(although ssid is invisible). Any ideas on what I can try?
Yeah I had this problem before, if your router is dual band (2.5 ghz- 5 GHZ) some phones wont connect. Make sure your router is on 2.5 ghz, secure with WPA/WPA2 PSK. You might have to reboot the router and the modem a few times by unplugging it.
Sent from your girls phone using about 9 digits.
Furioustylez said:
Yeah I had this problem before, if your router is dual band (2.5 ghz- 5 GHZ) some phones wont connect. Make sure your router is on 2.5 ghz, secure with WPA/WPA2 PSK. You might have to reboot the router and the modem a few times by unplugging it.
Sent from your girls phone using about 9 digits.
Click to expand...
Click to collapse
It is a single band router. I have tried rebooting it several times both through the browser and unplugging. Why would it connect to the network when open, but not when secured?

Nexus 9 Wifi 5GHz

Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Hi
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
Hi Phil
Thanks for the hint. It looks like Nexus 9 only able to see channel 34 ~ 48. My broadband AP has selection of 36 ~ 136, and it was on "Auto Performance" and auto selected channel 100 tonight.
Thanks Phil!
BR/Richard
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Hi
Steffe89 said:
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Click to expand...
Click to collapse
Different countries have different requirements, but often most countries only allow certain frequencies to be used outside, and other frequencies for 5GHz may only be used inside buildings to prevent interference to radar etc.
A mobile device can of course be used outside, so can end up only being setup to use much fewer frequencies than a router designed for indoor use.
Sometimes the router isn't set to the right country, so ends up using frequencies it shouldn't really be using with the mobile device correctly set so ignoring those frequencies or the other way around. 5GHz is a lot more complex for what frequencies can and can not be used, see here http://en.wikipedia.org/wiki/List_of_WLAN_channels and the chart at the bottom, you'll understand why 5GHz devices sometimes don't see each other, it's a lot more confusing than 2.4GHz.
Regards
Phil
Using 5ghz wifi
Hi
To use 5ghz have you tried configuring from WIFI from settings - tapping the three dots next to the magnifying glass - Advanced - WIFI Frequency band.
It gives you the option of selecting 2.4 or 5 or both.
Ron..
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
i had the same problem! Thank you so much for the fix!
You should be able to use channels 149-161 as well, it's the channels in between that are set aside for DFS and radar, so many devices don't support them.
Working fine for me on Channel 153 with a Nighthawk R7000.
Sent from my Nexus 9 using Tapatalk
its suposed to work check if your router router chanel are setup correctly
Got mine to connected on the Virgin Media Superhub by changing the channels as suggested. Can confirm it works but very unstable and keeps dropping connection.
I got the same problem.
I got the same problem! I bought my N9 on Nov 11 and used 5GHz without problem until today. In the WiFi Analyzer suddenly can show 2.4GHz only. I have reboot and clear all WiFi App cache & data., still cannot show.
Even connect to 2.4GHz, it took long time to Connect and Authenticate the connection.
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Been a while, but since this is one of the top Google results, and I've been pulling my hair for a couple of hours without finding a solution online, I thought I might chime in with what I found.
If your N9 is not seeing certain 5GHz channels, what is your model, WiFi or LTE? Also, apparently there is an "international" version of the LTE one, which I just got (I'm in the US) because it was cheap, and I didn't mind it affecting certain LTE bands, but I didn't think it would affect WiFi. In any case, the solution was to simply insert a SIM card from my region (T-mobile US) and the missing 5GHz networks appeared in the list. I don't have a solution if this is happening with WiFi-only Nexus 9's though.
You need to insert the SIM after turning on the tablet. If you turn it on with the SIM inserted, it won't show the hidden 5GHz channels. You can just reinsert it, or toggle off/on airplane mode though.
I also googled to see if there was an app to change Wifi regions, but the only one I found (from XDA) requires root, and doesn't work for this particular problem anyway.
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Hamm1701 said:
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Click to expand...
Click to collapse
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
andy o said:
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
Click to expand...
Click to collapse
Wifi model for me
cobyman7035 said:
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
Click to expand...
Click to collapse
I use netgears wifi analyzer.

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