They're that good. The phone is impressive by itself, but the combination of a dock that auto-enables the phone into car mode, and the quality of car mode on the phone is unparalleled.
Don't let them hose you out of the experience.
is it for online orders only or in store also?
mos_definitely said:
is it for online orders only or in store also?
Click to expand...
Click to collapse
online only
i'm on the phone with them right now. i tried to order online and they said i had to go into manual review. so when my order finished they didnt include it.
so now i chewed them out for it. then the lady sends me out a universial card dock. so i'm calling back AGAIN to make sure its the HTC dock and not some ****ty as universal one.... gawd this is annoying. hopefully once service is up and running i wont have any problems.
Both my HTC Ones came with the car dock.
Why did you guys chose the HTC one over the S4 and have you gotten the HTC ONE already?
thatbimmerkid said:
Why did you guys chose the HTC one over the S4 and have you gotten the HTC ONE already?
Click to expand...
Click to collapse
ONE is out. S4 isn't yet. Some people don't want to wait. Some people don't like plastic. Some people don't like software "fluff." Some people love HTC.
The car dock arrived with my HTC One today.
where can u buy the car dock?
tellina said:
where can u buy the car dock?
i have the same question
Click to expand...
Click to collapse
You can get it here.
http://www.amazon.com/HTC-One-Car-Kit-D160/dp/B005LVMS3A/ref=sr_1_1?ie=UTF8&qid=1366789512&sr=8-1&keywords=htc+one+car+dock
Has anyone who got put on backorder and are only receiving their phones now (25th/26th) received the car dock?
Mine is in transit, and won't be here until tomorrow -- but I'm curious to know if I got one or not... UPS says the package is 0.8lbs, so I have my doubts.
lbs
hexland said:
Has anyone who got put on backorder and are only receiving their phones now (25th/26th) received the car dock?
Mine is in transit, and won't be here until tomorrow -- but I'm curious to know if I got one or not... UPS says the package is 0.8lbs, so I have my doubts.
Click to expand...
Click to collapse
Im sorry to say but no car dock. The phone + dock = 1.9lbs
xdarkfirex said:
You can get it here.
http://www.amazon.com/HTC-One-Car-Kit-D160/dp/B005LVMS3A/ref=sr_1_1?ie=UTF8&qid=1366789512&sr=8-1&keywords=htc+one+car+dock
Click to expand...
Click to collapse
Also available directly from HTC: http://shopamerica.htc.com/htc-one-htc-co-brand-in-car
You can buy it on ebay for about $50.
I agree the Car-Mode is the best software HTC put in to this phone. I wish the main Phone app worked like the one in the Car-Mode, then I wouldn't have to use ExDialer (an enhanced clone of the dialer in Sense 1.0... and the one in Car-Mode is a limited version of that same thing).
rpmccormick said:
You can buy it on ebay for about $50.
Click to expand...
Click to collapse
You can also probably get one off of some folks who got one but don't plan on using it. I for one don't really think I'll have much need for it.
Sent from my HTC One using xda premium
^ want to talk about selling that? haha... I have long drives across the state going from home and school... A dock would be awesome.
frodoboy said:
ONE is out. S4 isn't yet. Some people don't want to wait. Some people don't like plastic. Some people don't like software "fluff." Some people love HTC.
Click to expand...
Click to collapse
this was... surprisingly accurate and succinct haha
frodoboy said:
ONE is out. S4 isn't yet. Some people don't want to wait. Some people don't like plastic. Some people don't like software "fluff." Some people love HTC.
Click to expand...
Click to collapse
Yep, just about sums it up for me
Sent from my rooted HTC One using xda app
If anyone wants to sell the dock message me
Sent from my SGH-T999 using xda app-developers app
I called customer service and explained that I pre-ordered and I had problems with the website. Well they said they didn't have any in stock, so the lady I spoke with said she made a note on my account so I could get one. Well I just got the phone on Tuesday of this week, and just today went to a retail T-Mobile store. The store didn't have any of the docks so should I call CS back and ask again?
Edit (5-6-13): I went through 12 customer service reps this morning from 8:30AM to 11:10AM before finally resolving the issue... sort of.. after getting transferred, not called back when was told i would be, disconnected, and hung up on... longest time ive ever been on the phone with CS. The last rep I spoke with gave me a $70 credit to my account and she explained she saw the one on amazon.com so she gave me the $70 for the trouble even though she had seen some for cheaper. I ordered it directly from HTC. what a godamn hassle. Next to dust off and reset my blackberry curve 8900 to send back to htc for the $100 visa gift card XD
Sent from my HTC One using XDA Premium HD app
Related
I have a Dell Streak...even though it is running 2.2.2, I LOVE it.
I wanted to take a look at the SGS2 just to see if it was as good in person, as
it has been in the press.
Stopped by a blue shirt store (Best Buy), strolled around looking for it. Couldn't find it. Finally a drone asked me if I was looking for anything. Said, yes, but you don't have it. Told her and she said, "oh, we have them, we just didn't bother putting them out". LOL No display for the device, nothing. I said do you even have a non working one. Oh, I guess I have one behind the counter, but with the new iphone coming out....I just turned and walked away.
Best Buy has become such a joke. About all it is good for, is going into the
store to actually HOLD something in your hand, then buying it from Ebay or
Amazon for LESS.
Stopped by a corporate death star store and saw a FUNCTIONING one. Wow! Fast, smooth, BRIGHT. If it wasn't for the smaller 4.3" screen vs the 5" screen I have on the streak, I would have gotten one right then. If the Note comes to the shores before 2012, I'll get one, or just bite the bullet and get the SGS2.
Kind of hard going back to a smaller screen when you get use to a 5 incher.
Yeah Best Buy has gotten bad. I went to make a simple exchange of Infuse for Galaxy S II and left those crappy headphones home by mistake and she wouldn't let me exchange. There was another Best Buy on the way home, stopped in there and the guy didn't even ask about the headphones. They were sold out at 12:15 though so I had to get a return and go to AT&T to get the phone.
The pricing in there is ridiculous. They are butt raping people, 40 dollars for a 6 ft HDMI cord? Get out of here.
war eagle said:
Yeah Best Buy has gotten bad. I went to make a simple exchange of Infuse for Galaxy S II and left those crappy headphones home by mistake and she wouldn't let me exchange. There was another Best Buy on the way home, stopped in there and the guy didn't even ask about the headphones. They were sold out at 12:15 though so I had to get a return and go to AT&T to get the phone.
The pricing in there is ridiculous. They are butt raping people, 40 dollars for a 6 ft HDMI cord? Get out of here.
Click to expand...
Click to collapse
Every B&M store has those prices for HDMI. It's sad, really.
There is no such place called "BEST BUY"...Only "Worst Buy"...
There is no best buy only Zuul...
Sent from my SAMSUNG-SGH-I777 using Tapatalk
ljwnow said:
There is no such place called "BEST BUY"...Only "Worst Buy"...
Click to expand...
Click to collapse
Boy you got that right!
Sometimes when I need a hard drive or something RIGHT NOW to fix a down piece of gear, I'll stop there to get it. Hearing the "lies" they tell people sometimes just makes me want to yell RUN! QUICK! Before you get ripped off!
My local Best Buy store got 2 in stock today for AT&T. 2?! Luckily, my regular AT&T store had plenty so I got one there. Slightly harder still was finding a screen protector. After 9 months out of contract I'm back, but it's all good.
You guys must be going to some shady best buys. The one i go to they know me by name and always know what im in for before i even ask for what i want. They also price matched AT&T for me this morning and gave me 10% off for my whole purchase because im a rewards member. Me and Best Buy are friends. lol
serialtoon said:
You guys must be going to some shady best buys. The one i go to they know me by name and always know what im in for before i even ask for what i want. They also price matched AT&T for me this morning and gave me 10% off for my whole purchase because im a rewards member. Me and Best Buy are friends. lol
Click to expand...
Click to collapse
They got your number for sure. Worst Buy is THE devil. Betcha by the end of next year they will have gone the way of Circuit City.
Cozmo1 said:
My local Best Buy store got 2 in stock today for AT&T. 2?! Luckily, my regular AT&T store had plenty so I got one there. Slightly harder still was finding a screen protector. After 9 months out of contract I'm back, but it's all good.
Click to expand...
Click to collapse
Both best buys near me got two each, and one of them is always being slammed by tour busses. I don't know why so many best buys are only getting 2 GS2s each but thankfully I got one of those two so I'm happy.
Sent from my ATT GS2
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
avengeryarr said:
Both best buys near me got two each, and one of them is always being slammed by tour busses. I don't know why so many best buys are only getting 2 GS2s each but thankfully I got one of those two so I'm happy.
Sent from my ATT GS2
Click to expand...
Click to collapse
My local Best Buy only had two also, both sold. I got mine from AT&T just around the corner.
They also only had two Samsung Galaxy 8.9 Tablets, a couple weeks ago. I bought one of them.
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
Click to expand...
Click to collapse
Does the Best Buy package come with the HDMI adapter? My box doesn't have one but I read in a review that AT&T was including it free.
brianlp, i purchased at Best Buy and it didnt come with the HDMI.
I love the best buy in Fairview heights IL. They only had 2 let me pre-order and then gave me 32 dollars off the phone bought my captivate off me for 112. Everyone was super nice and always have been.
Sent from my SAMSUNG-SGH-I777 using XDA App
AT&T didn't package crap with this phone. No HDMI adapter, headphones or anything that came with the infuse for 50 more bucks. Oh well they did include the dual core processor lololol
thehavock18 said:
I love the best buy in Fairview heights IL. They only had 2 let me pre-order and then gave me 32 dollars off the phone bought my captivate off me for 112. Everyone was super nice and always have been.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
That's where I went!!
I'm in O'Fallon, IL
Maybe BB doesn't want to be "stuck" with a bunch of GS2's this close to the "all important" iphone5's. All the iSheep will be standing in line again saying I want an iphone 5 LOL.
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
Click to expand...
Click to collapse
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
Click to expand...
Click to collapse
That's what the BB guy told me. He said he could get me one from another store, which I assumed was another BB. I asked him when would they get another shipment, and he said Thursday's is when the truck came in. I said thanks, then drove over to AT&T.
Best Buy can be a PAIN, I will readily admit that. However it can really depend on the service. I tend to get really good service at my local Best Buy. And since we recently bought a new home and upgraded out TV, fridge and washer Dryer, I had a BUNCH of reward zone points. So I pre ordered my GS II at BB. when I got there they where great, they returned my $50.00 pre order to my card. Price matched the "rumored" $148.88 Wal-Mart price, and did it all pretty dran quick too. My total OOP for the phone was $1.88. So while I can agree that in many cases BB isn't the best, currently I am a fan.
I have not had an issue with Best Buy. I had gotten my Nexus S there, now my SGS II and everything went smoothly. They even price matched WalMart for me.
Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Mindripper72 said:
Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
You're not alone. Sprint only offers refurbished EVO3Ds as replacements. I've gone through probably 7 or 8 phones already, and all of them have had issues.
My current phone has a big blue patch on the screen, it's missing the rubber gasket around the screen, and the aluminum frame around the screen is bent.
I'm overseas right now, so I can't get a replacement, but I definitely will when I'm back in the states. I'm kind of hoping I can get another phone, since I've only had bad luck with the EVO 3d, it seems. I emailed the technician at my local Sprint store, and as of right now, it seems you can only get an EVO3D as a replacement for an EVO3D.
I just got a new phone from sprint today after the one they had send me had hardware issues and a blue spot in my screen.
Sent from my PG86100 using Tapatalk 2
I'm in the same boat. This is my 3rd replacement. Time will tell how this one works. I hate refurbs.
Sent from my PG86100 using XDA
Mindripper72 said:
Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I'd complain about it till u get what.I got for as replacement. And by the way I didn't have to complain at all. Just went on Asurion.com and this is what I ended up with and COULDN'T be any happier! I won't be buying HTC ever again!
Sent from my SPH-D710 using XDA
t4d73 said:
I'd complain about it till u get what.I got for as replacement. And by the way I didn't have to complain at all. Just went on Asurion.com and this is what I ended up with and COULDN'T be any happier! I won't be buying HTC ever again!
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Dropped my Evo 3D back on the 6th. Cracked the screen. Went to Asurion for the first time ever (have had insurance on all my phones for the past 4 years) and am getting an Epic Touch 4G as a replacement. Hopefully, I won't be disappointed.
tgruendler said:
Dropped my Evo 3D back on the 6th. Cracked the screen. Went to Asurion for the first time ever (have had insurance on all my phones for the past 4 years) and am getting an Epic Touch 4G as a replacement. Hopefully, I won't be disappointed.
Click to expand...
Click to collapse
Trust me when I say this man u will definitely not be disappointed at all! I love everything about this device and Im not looking back! See u on the.other side lol! Enjoy u will.
Sent from my SPH-D710 using XDA
My wife's Evo 3D wouldn't charge up (broken prong). The sprint store ordered her a brand new Evo 3D (same ugly purple one as her original). It arrived within a week and no issues with it at all. Not sure why some get refurbs, some get new ones, and others get different phones instead.
Kfunk said:
My wife's Evo 3D wouldn't charge up (broken prong). The sprint store ordered her a brand new Evo 3D (same ugly purple one as her original). It arrived within a week and no issues with it at all. Not sure why some get refurbs, some get new ones, and others get different phones instead.
Click to expand...
Click to collapse
It must depends on who u go through. Store our Asurion. Seems like Sprint still had them in stock.
Sent from my SPH-D710 using XDA
t4d73 said:
It must depends on who u go through. Store our Asurion. Seems like Sprint still had them in stock.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
That would make sense. Our case, it was a manufacturer's defect so insurance (asurion) was not invloved. Guess we got lucky
I guess I will stick out my light screen bleeding... If only they replaced it with an LTE
I tried to get sprint to replace my phone when the whole left edge bent off. they told me i would have to pay 100 for a replacement if I had the insurance. I thought the whole reason to pay for the insurance is that if the phone broke you got a free replacement. Im glad i didnt pay for the insurance and I walked out of the store with a case
Out of curiosity why are people even carrying insurance on these phones anyways? Can one just find a good used replacement on ebay or craigslist for about the same price as the deductible?
Sent from my EVO using XDA
I'm on phone number 4 as well, holding out for the new S3 if possible or it might be phone 4 due to a crappy usb port.
Phone #1 kept randomly rebooting, then after a reboot it decided to never connect to the Sprint network again.
Phone #2 had some visible junk behind the screen.
Phone #3 decided it wanted to commit suicide while I was watching Netflix, it made a loud beeping noise and would never come back on.
Phone #4 Capacitive light buttons are dimmed and since flashing cm9 they won't even come on. The usb port is getting loose and I have to charge my phone at an angle (awesome).
I know this really isn't HTC's fault due to Ausrion (sp) phones but going through 4 phones is kind of pushing me away from HTC. Waiting for S3 reviews to decide on that or the 4G LTE.
Already said screw it and picked up my LTE
Sent from my EVO using xda premium
Well looks like phone number 5 coming monday or tuesday. #4 just quit on me today, turned the phone off today because I had so training and when I got finished, turned the phone on and the screen won't come on......yay!
Took it to the coperate store, they looked at it and said we will get you another one (refurb). Does anyone know if the refurbs are from Sprint, Asurion, or HTC? If these are HTC refurbs this is quite dissapointing. On a positive note, while waiting at the store they had two very lovely women working there, one Cuban and one Puerto Rican,
t4d73 said:
Trust me when I say this man u will definitely not be disappointed at all! I love everything about this device and Im not looking back! See u on the.other side lol! Enjoy u will.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I've been notified that Asurion will be sending me an ET4G as well since they dont have any more evo 3ds. Did they send u a new one? The phone has been out for almost a year now so im thinking it will be a refurb. Hopefully its in good condition.
Jfree3000 said:
Well looks like phone number 5 coming monday or tuesday. #4 just quit on me today, turned the phone off today because I had so training and when I got finished, turned the phone on and the screen won't come on......yay!
Took it to the coperate store, they looked at it and said we will get you another one (refurb). Does anyone know if the refurbs are from Sprint, Asurion, or HTC? If these are HTC refurbs this is quite dissapointing. On a positive note, while waiting at the store they had two very lovely women working there, one Cuban and one Puerto Rican,
Click to expand...
Click to collapse
Cuban and Puerto Rican? Did u ask them where they were from lol? Sounds like a nice pair
Visionikz03 said:
I've been notified that Asurion will be sending me an ET4G as well since they dont have any more evo 3ds. Did they send u a new one? I would assume so since the phone has only been out for a few months.
Cuban and Puerto Rican? Did u ask them where they were from lol? Sounds like a nice pair
Click to expand...
Click to collapse
While I was waiting there was an older guy there and he was flirting with the Cuban female and we talked for a while. He apparently flirts with her a lot and told me she was Cuban nd he said you owe me some red beans and rice and plantains lol. I had spoken to the other female and she told me she was Puerto Rican, they both make me wonder why I got married. :crying:
Jfree3000 said:
While I was waiting there was an older guy there and he was flirting with the Cuban female and we talked for a while. He apparently flirts with her a lot and told me she was Cuban nd he said you owe me some red beans and rice and plantains lol. I had spoken to the other female and she told me she was Puerto Rican, they both make me wonder why I got married. :crying:
Click to expand...
Click to collapse
yeah the island women tend to make u wish u were single lol...
My phone was knocked off of my coffee table by the family poodle this morning... Really, the phone looks alright, only the bezel cracked (on the outside that is), however, 75% of my screen is now completely useless and won't respond to any touch... On the bright side, Square Trade is actually sending me a brand new one, but, for the next few days i'll be without a phone and that won't really work for me... So, is there any way to get my text forwarded to my tablet without setting anything up on my phone itself? Because it's impossible for me to get in and set any apps up. Or, do you guys know of any retail stores that sell micro sim to standard sim adapters so i can use one of my old phones?
Sorry to hear that, but here you go...
http://gizmodo.com/5539485/how-to-make-a-diy-micro-sim-to-sim-adapter
Google's a hell of a thing.
Any att cor store can also provide you with a regular sim and activate to use with an old device free of charge.
Sent from my LG-E970 using xda app-developers app
Digil said:
Sorry to hear that, but here you go...
http://gizmodo.com/5539485/how-to-make-a-diy-micro-sim-to-sim-adapter
Google's a hell of a thing.
Click to expand...
Click to collapse
That looks genius haha but I can't find an exacto knife anywhere in my tools =/ looks like I'm headed to at&t ha thanks though! Good find!
Was there a deductible with SquareTrade?
johnbyebye said:
Was there a deductible with SquareTrade?
Click to expand...
Click to collapse
25 bucks, not bad at all though when the warranty was only 99 bucks! Saving me about 136 bucks over my 2 year contract and not having to pay that god awful $200 deductible AT&T charges too. Plus, with our phone being so "rare" they're actually buying a brand new one and sending it to me! :good:
charleswesde said:
Any att cor store can also provide you with a regular sim and activate to use with an old device free of charge.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Yeah i ended up doing that, too much work to make my own adapter haha
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
Click to expand...
Click to collapse
They should replace it with a new 1 if they don't have it in stock.
Try calling them again and see if you can get help from someone else.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
They should replace it with a new 1 if they don't have it in stock.
Try calling them again and see if you can get help from someone else.
Click to expand...
Click to collapse
Thanks for the tip - just called back. Apparently they have nothing in stock, are awaiting new G2's, and will notify me when they have a new one.
Although the same guy said that they don't give out refurbished phones, just new ones, so I don't know what to believe....
rockon83 said:
Thanks for the tip - just called back. Apparently they have nothing in stock, are awaiting new G2's, and will notify me when they have a new one.
Although the same guy said that they don't give out refurbished phones, just new ones, so I don't know what to believe....
Click to expand...
Click to collapse
If they have a reconditioned device they will send those.
If they don't have reconditioned then they will send new 1's.
Unless they are out of stock completely. Which you will then have to wait until they have 1 or the other.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
If they have a reconditioned device they will send those.
If they don't have reconditioned then they will send new 1's.
Unless they are out of stock completely. Which you will then have to wait until they have 1 or the other.
Sent from my LG-G2 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You could probably get them to give you a different device also. I believe they are obligated to provide a replacement device within 72 hours. I will look into where I read that before.
Sent from my LG-D800 using XDA Premium HD app
Intub8 said:
You could probably get them to give you a different device also. I believe they are obligated to provide a replacement device within 72 hours. I will look into where I read that before.
Sent from my LG-D800 using XDA Premium HD app
Click to expand...
Click to collapse
You mean they force you to downgrade?
Sent from my LG-D801 using Tapatalk
shook187 said:
You mean they force you to downgrade?
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
You could probably get a note 3 out of them.
Sent from my LG-D800 using XDA Premium HD app
Yes. If they don't have any reconditioned or new then they can send you a comparable model.
Sent from my LG-G2 using XDA Premium 4 mobile app
eyeisdasteve said:
Yes. If they don't have any reconditioned or new then they can send you a comparable model.
Sent from my LG-G2 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is how I got my G2. Bought it on craigslist from some guy who broke the screen for $100. $99 deductible with Asurion and they sent me a brand spaking new G2 for $200 total (kept my verizon unlimited plan). I just sent the old broken one in, so maybe you'll be in luck
Hooray for insurance fraud! Oh wait.....
Sent from my VS980 4G using xda app-developers app
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
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Click to collapse
Okay I was going to start a thread about this a few days ago but I didnt get around to it. My screen broke last week from a short fall and I went to verizon because my fiance was upgrading. Anyway, there were 2 people there at the counter who where complaining about this because they had filed a claim on their broken G2 screen and both of them told me they were gonna be on back order till around January or February....yeah im just as frustrated and the only replacements they might send is a Droid Max or MotoX. So the best solution Verizon is doing for this right now is sending in an order for a temp flip phone for our broken device till the devices can be replaced...but youll still be charged $20 a month for being a smartphone plan even though you currently dont have one. This sucks...
Edit: Here use this, download it from your computer and install it to your phone remotely so you can rotate your screen around if your having problems with half your screen like me. It might hold you over for a month or so longer.
https://play.google.com/store/apps/details?id=nl.fameit.rotate&hl=en
C. Replacement equipment may, at our option, be refurbished equipment or different equipment of like kind and quality.
Just remember the squeaky wheel gets the grease. cause a ruckus with both the insurance company and the carriers, their is no reason for the back order and demand a phone with the same specs or better.
curious as to why your going through asurion when its a year warranty on the phone
antawnm26 said:
curious as to why your going through asurion when its a year warranty on the phone
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I dropped mine on the freeway, i forgot it on top of my car and drove off lol. My screen cracked and it will not register my fingers to unlock also.I sent it into LG for repairs, it was 142 total. Plus my 10 dollar to ship it to LG facilities in texas. I'm getting it back by Saturday, says Fedex. I shipped it to them and they received it on November 22nd.. so about two weeks turn around.
I broke mine and called them. They told me to buy one and I'd get a reimburse check minus the deductible in a few weeks.
Sent from my VS980 4G using Tapatalk
So after speaking to Asurion yesterday and being told they have no idea when there will be more G2's in, I got an email from them last night that they have my phone ready to ship. Their web site was screwed up and not letting me continue, so I called and gave them the address and credit card info. The phone is out for delivery today....Damn.
@ Walter21026: Thanks for the tip. Tried installing from Google Play's website, not sure if it installed or not. Still shows lockscreen. Truth is, most of the touchscreen now seems to be useless. Thanks anyways.
@ antawnm26: I dropped the phone and cracked the screen. AFAIK, warranty is if something is defective, not if I am at fault for the screen being shattered.
Asurion Backorder
rockon83 said:
After 2 months of taking great care of my "naked" G2, it fell 3 feet off my nightstand onto the wood floor and shattered. The bottom part of the screen doesn't appear to work, which means I can't even enter my unlock code (swipe). I've submitted for a replacement with Asurion, but apparently they're on backorder and don't know when they will have any in stock...
I was under the impression they replace phones with new ones if they don't have refurb's in stock. I guess not anymore...
Anyone else replace their G2 with Asurion?
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Great questions!
We'd love to clear up the confusion for you. Our goal is to get you reconnected as quickly as possible by providing a like-for-like replacement. We do use both new and remanufactured phones in order to provide this service. Rest assured, all of our remanufactured phones use 100% OEM parts and come with a 12-month limited warranty. Your device will be replaced at no charge if it has a warranty failure during that time period. While we do operate from a separate set of inventory from your local store; like them, our inventory constantly changes. In the event your device is unavailable at the time of your claim, we will discuss the options available to you at that time.
We understand you have already been in contact with us regarding your claim. We welcome you to track the status of your claim at www.phoneclaim.com. We are also more than happy to assist you via email at [email protected].
We are here to help if you need us!
Thanks!
Asurion Social Media Team @AsurionCares
The white LG G2 on verizon seems to be still back ordered, with no ETA. Local verizon stores said they are out of stock as well. Not sure when they are coming back.
Anyone else preorder from Best Buy?
They sent me an email saying I can come in tomorrow, but it seems like only the wireless charger is in stock. No updates on the actual phone.
I received an email as well however mine makes mention of the phone and nothing of the wireless charger lol
The phones and chargers are there, I work for best buy everyone got their stock today worst case they will be unboxing it when you get there.
shiftedx said:
The phones and chargers are there, I work for best buy everyone got their stock today worst case they will be unboxing it when you get there.
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When would they email the customers ?
I also preordered from you guys.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Does it vary store by store? If you look at the Check Shipping and Availability option, some stores have:
"Pre-Order Now
Pick up 04/10/2015"
and most others just say "Unavailable"
It depends if the stores processed the check in. Some wont have it done until the morning. Once the sku is in the system it auto emails the pre order customers.
Since you work for BB, can you tell me what I should do if my phone has the scratched screen issue? Will they let me have another one right away?
shiftedx said:
It depends if the stores processed the check in. Some wont have it done until the morning. Once the sku is in the system it auto emails the pre order customers.
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If they do it during the morning about how long before opening hours would we get an email?
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I love how everyone is trying to narrow it down to the minute I know we're all stoked, but come on now guys. Just give the store a call every now and then after they open to find out when it will be available. worst case scenario is you get it 2 hours after they have it available.
Everyone enjoy their phones, and check for those scratches!
Went this morning, said mine didn't arrive that day and they couldn't give me an ETA.
Cancelled and went to AT&T store. Complete waste of my time, chance at a free wireless charger did not make it worth it.
My BB didn't even get 1 single Edge in today!?!?! What is that? May just cancel and grab one from AT&T. Kinda amazed myself.
demonwind said:
Went this morning, said mine didn't arrive that day and they couldn't give me an ETA.
Cancelled and went to AT&T store. Complete waste of my time, chance at a free wireless charger did not make it worth it.
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Lol. This is my exact experience. They didn't have my 64GB Edge on ATT so I got my $50 back and walked to ATT. Not only did they have the Edge, they had it in 64 and white. My exact preorder. Super happy. No scratches !!!!
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got it
the best buy manager called me in the morning saying they got their shipment late but would arrive 1-3pm. He called again later when the shipment arrived and I made an appointment.
It took a while to actually get the phone once I was in the store because of some computer glitches, but I have mine! and I am happy.
ATT Galaxy S6 Edge 64gb black