WiFi authentication problem! - T-Mobile HTC One (M7)

I can't seem to connect to my router at home. I'm able to connect to another router closer by,but not mine.I've tried changing encryption type from open to wep, to wap. But no luck. Every time it attempts to connect it says authentication problem.
Sent from my HTC One using xda app-developers app

Try looking at your router logs when the error happens to see why it's not authenticating. Try rebooting your router.
BTW wep and wap are not recommended for authentication...that **** can be cracked by a 12 year old. Use WPA2 personal.
Sent from my SGH-T989 using xda app-developers app

Tried wep, wap, wap2 personal and restarted the router. How wound I check logs?
Sent from my HTC One using xda app-developers app

Freaknik said:
Tried wep, wap, wap2 personal and restarted the router. How wound I check logs?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What kind of router is it (make and model)? Is it flashed with 3rd party firmware?

blackangst said:
What kind of router is it (make and model)? Is it flashed with 3rd party firmware?
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Click to collapse
Netgear wgt624 I v3 i'm not home but I'm pretty sure that's the model #. Firmware updated directly from netgear website. It's weird because I can connect to open router next to my house.

The instructions are on page 4-6 in your PDF manual.
The log is a detailed record of what websites you have accessed or attempted to access. Up to 128
entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and
no log entries will be made for the Trusted User.
Click to expand...
Click to collapse
So what youre gonna want to do is open your logs, clear them, try to connect on your phone, then look at your logs to see if the router even sees the attempt. It should show any errors as well.
What does your phone do when you try to connect?
edit: couple more questions...can anything else connect to your router? Also, your router is also a firewall. When you log in you might try and disabling the firewall feature altogether and try connecting.

I'm gonna try the logs now, and yes 3 computers are connected wirelessly. Also the phone says connecting...then says authenticating problem. I know my password is correct for sure. I'll check the logs now
Sent from my HTC One using xda app-developers app

Okay very weird I cleared the log file on my router. Then I attempted to connect with my phone and it gave me the authentication problem. Yet there isn't a single log file on it through my router. As if the router and phone aren't even reaching. I refreshed multiple times.
Sent from my HTC One using xda app-developers app

Freaknik said:
Okay very weird I cleared the log file on my router. Then I attempted to connect with my phone and it gave me the authentication problem. Yet there isn't a single log file on it through my router. As if the router and phone aren't even reaching. I refreshed multiple times.
Sent from my HTC One using xda app-developers app
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Click to collapse
Thats strange. Your router *should* be logging auth issues.
Have you tried forgetting your wifi network on the phone and reconnecting as new? And yourer showing password to make double sure its correct? If it is, the auth issue is probably a security mismatch. Router set for WAP, youre trying to connect with WPA2, etc. Double check your router how auth is set up.

blackangst said:
Thats strange. Your router *should* be logging auth issues.
Have you tried forgetting your wifi network on the phone and reconnecting as new? And yourer showing password to make double sure its correct? If it is, the auth issue is probably a security mismatch. Router set for WAP, youre trying to connect with WPA2, etc. Double check your router how auth is set up.
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Click to collapse
Double checked all setting and passwords, still no go

Freaknik said:
Double checked all setting and passwords, still no go
Click to expand...
Click to collapse
Can your phone connect to other routers/AP's using the same encryption? Or do you know? Possible your keys are corrupt.

I was having similar problem with my at&t htc one. I resolved it by enabling RTS/CTS protection in my router. See my post here:
HTC One won't connect to internet using 5ghz wifi

dr266 said:
I was having similar problem with my at&t htc one. I resolved it by enabling RTS/CTS protection in my router. See my post here:
HTC One won't connect to internet using 5ghz wifi
Click to expand...
Click to collapse
Still nothing, I dont have RTS security its actually a threshold number. And dont have short preamble either, only automatic or long.

blackangst said:
Can your phone connect to other routers/AP's using the same encryption? Or do you know? Possible your keys are corrupt.
Click to expand...
Click to collapse
Bumping these questions for OP

blackangst said:
Bumping these questions for OP
Click to expand...
Click to collapse
Have you updated the firmware in your router? If so, check to see if there is any new firmware. Also what is the bit length of your passphrase? 8 or more characters. I would also have your encryption set to WPA 2 with AES not TKIP. Also try setting the channels from auto to a fixed channel, start with 1 and go from there.

Mikee4fun said:
Have you updated the firmware in your router? If so, check to see if there is any new firmware. Also what is the bit length of your passphrase? 8 or more characters. I would also have your encryption set to WPA 2 with AES not TKIP. Also try setting the channels from auto to a fixed channel, start with 1 and go from there.
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Click to collapse
Changed it to AES, already updated firmware and passcode is good. It's crazy because I went to my gf house and connected to her router instantly.
Sent from my HTC One using xda app-developers app

Freaknik said:
Changed it to AES, already updated firmware and passcode is good. It's crazy because I went to my gf house and connected to her router instantly.
Sent from my HTC One using xda app-developers app
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Click to collapse
Then it is some issue with your router, time to buy a new one. Only other thing I would suggest is hard reset the router, reset it up and try a 10 digit passprase with all numbers

Mikee4fun said:
Then it is some issue with your router, time to buy a new one. Only other thing I would suggest is hard reset the router, reset it up and try a 10 digit passprase with all numbers
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Click to collapse
Yea I'm gonna try that, pretty frusturating because everything works with the router except my phone. Thanks anyways!
Sent from my HTC One using xda app-developers app

I got my HTC One today and I have exactly the same router and I have exactly the same problem. Old LG 2X would connect like lightning. Tried different encryption, reset router multiple times, nothing.

Sorry if it is an old thread. sorry for bump.
I also had this "Authentication Problem" issue on my HTC Pico a few days ago.So,I also tried restarting my router, changing password and stuff like that. but it didn't worked.
out of curiosity I then switched my phone into airplane mode and waited few seconds and then back to normal. to my surprise, my phone automatically got connected to the wifi without any hassle. and hence problem solved.

Related

Lost WiFi at home

I have recently lost my signal from my WiFi at home but my phone still picks up the WiFi signals from the neighbors. I exchanged my first 3d for a new one but I still have the same problem. My ipod still picks up and uses the WiFi signal and was wondering if anybody knew why this maybe happening.
Thanks,
Josh Talltree
Sent from my PG86100 using XDA Premium App
Mines been acting dumb too. In & out...
Sent From My HTC Evo 3D Using Tapatalk On The Now Network From Sprint!
Try resetting your router. Or try updating the firmware of the router. Also try forgetting the network in wifi settings and then try logging back in. Or do a factory wipe.
Locked & Loaded
just turn wifi on and off, no biggie, works pretty well.
Check out WiFi Fixer in the app market. Solved all of my problems.
Whoa, before you do all that other stuff.
So your ipod works with your router? And your phone connects to your neighbor's router? If so then most likely your router isn't a problem, nor is your phone.
Android's wifi stack does a really good job of automagically connecting to the best available wifi spot. Do you see your wifi router in the Wifi settings? If so, long press and connect to it. If you have authentication set, then it will prompt you for a password.
Let's start with that then go with more, if needed, and will probably need more information that you provide.
My phone doesn't even see my WiFi connection, it can see all the other connections only... I've traded my phone in not only for this problem but other problems and this problem still looms. I'm thinking its in my settings that were transferred from my other phone? I don't know, help please...
Sent from my PG86100 using XDA Premium App
jtreez30 said:
My phone doesn't even see my WiFi connection, it can see all the other connections only... I've traded my phone in not only for this problem but other problems and this problem still looms. I'm thinking its in my settings that were transferred from my other phone? I don't know, help please...
Sent from my PG86100 using XDA Premium App
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Click to collapse
Man its might be your router. Have ya even tried just resetting the router back to factory defaults??? Its a tiny pin size hole on the back of your router "or at least it.should be" Henceforth, find a needle or safety pin and press the that button for like 10 or 15 seconds and wailt 2 to 4 min. After that go to your wifi settings on your phone and click on your network name and chose forget. Now look for your new network name and which should be an open and unsecured network. It should have the manufacturing abbreviation in the network name so if its say a belkin it might be -belkin123 unsecured- also it should be open because when you reset the router it erases all of the security. Also routers firmware should always be upgrade. Not saying this will solve your issue but it might and its a really quick way to rule out if its your router.
Locked & Loaded
Some of the "perm-temp" root scripts caused this, if you used some of the older ones, you may be experiencing this.
The solution to it was to "forget" all your wifi connections on the phone, power it off/battery pull, then reconnect.
Of course, if this doesn't fit your scenario, disregard.

[Q] Optimus V: wifi is broken (can't obtain ip address)

I have a rooted phone running aospcm7 gingerbread. Everything was working fine til about 2 weeks in. The wifi just stopped obtaining the ip address and no matter what access point i try it just simply cannot connect. From what i read a factory reset seems to work? i'd really rather avoid that...
i have the same problem too but im using miks cm7 6.5.5. half of the networks i try to connect to just stay stuck at obtaining ip address. anyone know why?
sweetnsour said:
i have the same problem too but im using miks cm7 6.5.5. half of the networks i try to connect to just stay stuck at obtaining ip address. anyone know why?
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Click to collapse
Have you tried connecting to the same Wifi networks through other devices? like a laptop? It may not be a problem with the phone.
gkarthik16 said:
Have you tried connecting to the same Wifi networks through other devices? like a laptop? It may not be a problem with the phone.
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Click to collapse
Yes i have in fact right now my computer is connected to my school network but my phone cannot connect. So it's definitely the phone, thank you though!
Go to WiFi settings - press the menu key - advanced - try a different regulatory domain (13 or 14). ;-)
Sent from my LG-P500 using XDA Premium App
sholimar said:
Go to WiFi settings - press the menu key - advanced - try a different regulatory domain (13 or 14). ;-)
Sent from my LG-P500 using XDA Premium App
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Click to collapse
Yes. Also try setting the Wifi sleep policy to 'Never'. Also if possible try to change the authentication type of your network. I always face this issue with WEP authentication.
Sent from my LG-P500 using XDA App
Happens to me sometimes, be sure the password is correct.
I've tried all of these things and still i cannot optain the ip address, what should i do now? are there anythings i can do in recovery such as deleting caches? and stuff?
What Happend?
wilfmeister said:
I have a rooted phone running aospcm7 gingerbread. Everything was working fine til about 2 weeks in. The wifi just stopped obtaining the ip address and no matter what access point i try it just simply cannot connect. From what i read a factory reset seems to work? i'd really rather avoid that...
Click to expand...
Click to collapse
Any news here?, what happend to Wilfmeister???
wilfmeister said:
I've tried all of these things and still i cannot optain the ip address, what should i do now? are there anythings i can do in recovery such as deleting caches? and stuff?
Click to expand...
Click to collapse
Wipe dalvik and cache partition, reboot and try
Sent from my LG-P500

Wifi Help Please - Connected to Wifi but after 1min or so fails to browse

Hi All,
I have a very odd issue.
My phone can connect to my wifi router no issues. When it first connects it will browse and receive services from the internet no issues. However, after maybe 1-2 minutes all internet service requests die, the phone is still connected to the router as the wifi signal is there and strong.
I have tried changing the security on the router, updating the kernel / rom and i still encounter the same issue. I'm convinced this is a small bug.
If anyone has come across this please let me know how you dealt with it.
Thanks in advance
are you on stock ROM/kernel? Does it happen after you turn your screen off and back on?
Had same problem, router issue something about firewall, had to manually enter phone's Mac address into router
Sent from my SAMSUNG-SGH-I997 using xda premium
Rockin_Zombie said:
are you on stock ROM/kernel? Does it happen after you turn your screen off and back on?
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Click to collapse
On a stock kernel using warrior rom. But i have tried different combos but with no success.
Have now lowered security level on router after reading some posts, now just doing tests.
coachcory said:
Had same problem, router issue something about firewall, had to manually enter phone's Mac address into router
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
I've reserved the address on the router that includes the MAC
Seems as though security setting above WEP e.g. WPA-PSK/WPA2-PSK/WPA-PSK [TKIP] + WPA2-PSK [AES] causes the issue.
Anybody know of a fix for this?
the_last_don said:
Seems as though security setting above WEP e.g. WPA-PSK/WPA2-PSK/WPA-PSK [TKIP] + WPA2-PSK [AES] causes the issue.
Anybody know of a fix for this?
Click to expand...
Click to collapse
Hi, anyone have any pointers to the above issue?
Varsinki ku mennäänki hiihtolomal himoksel ehkä
Sent from my GT-I9100 using XDA App

CM10.1 WiFi issues

For some reason I am unable to connect to my home WiFi network. It acts as if it is about to connect by saying authenticating and then stops and does not connect act all. Then after if I try to connect to the network again it says "Failed to connect to network". I have noticed this has happened to me before when I flashed the Viper ROM so I just went back to stock. I do not know why this issue is occurring.
Try fixing permissions in recovery. This appeared to work for me.
Something else to check is the setting called "Keep Wi-Fi on during sleep": System Settings --> WiFi --> Menu --> Advanced. Try a different setting and see whether that works.
vbanagas said:
For some reason I am unable to connect to my home WiFi network. It acts as if it is about to connect by saying authenticating and then stops and does not connect act all. Then after if I try to connect to the network again it says "Failed to connect to network". I have noticed this has happened to me before when I flashed the Viper ROM so I just went back to stock. I do not know why this issue is occurring.
Click to expand...
Click to collapse
I too have been having Wifi connection issues. I was on Viper with no issues. I was trying Carbon and thats when it started. I tried crpalmers kernel with no luck. I was trying to follow his instructions to check for modules but it seems to be over my head. I dont have much experance with adb. The last time I flashed the kernel i wiped cache and dalvik before and after and fixed permissions.
Thanks
Gr8Jeepin said:
I too have been having Wifi connection issues. I was on Viper with no issues. I was trying Carbon and thats when it started. I tried crpalmers kernel with no luck. I was trying to follow his instructions to check for modules but it seems to be over my head. I dont have much experance with adb. The last time I flashed the kernel i wiped cache and dalvik before and after and fixed permissions.
Thanks
Click to expand...
Click to collapse
Are you s off?
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
Are you s off?
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
Yup, I'm a moonshiner. I just read that CM 10 ROMs aren't liking WEP. And to change it to WPA2. Going to try that here in a few minutes.
Sent from my HTC DROID DNA using xda app-developers app
That was it changing the router security to wpa2. Hooked right up.
I get the same problem on AOSP roms. Doesn't happen on stock though...
axe97 said:
I get the same problem on AOSP roms. Doesn't happen on stock though...
Click to expand...
Click to collapse
Hopefully this will work for you as well.
Sent from my Nexus 7 using xda app-developers app
Gr8Jeepin said:
Yup, I'm a moonshiner. I just read that CM 10 ROMs aren't liking WEP. And to change it to WPA2. Going to try that here in a few minutes.
Click to expand...
Click to collapse
WPA2 on both home and work routers. That's not the issue for me. It seems that when I try to connect manually, it fails. When Android connects by itself, it usually succeeds.
wep has no security if you want wep to work change router to wpa/wpa2 then connect then go back to wep and then you weill be able to connect at starbucks or mcdonalds whileiing eatting or drinking your self high as hell
t1gartist said:
wep has no security if you want wep to work change router to wpa/wpa2 then connect then go back to wep and then you weill be able to connect at starbucks or mcdonalds whileiing eatting or drinking your self high as hell
Click to expand...
Click to collapse
Wait so are you saying I change my router to WPA/WPA2, connect, and then change back to WEP and it will work?
Side note, will all of my devices still connect without having to reenter everything if I keep the WEP password the same?
schott12521 said:
Side note, will all of my devices still connect without having to reenter everything if I keep the WEP password the same?
Click to expand...
Click to collapse
Most likely yes.
Tapatalked from my HTC DNA - Carbon
pio_masaki said:
Most likely yes.
Tapatalked from my HTC DNA - Carbon
Click to expand...
Click to collapse
Guess it's worth a shot, would logs before and after changing and hopefully connecting help at all?

[Q] Forgets wifi password after router reboot [Nexus 5]

Hi all. At home I turn off my wifi when I go to work and when I turn it back on, my nexus 5 doesn't remember the password. My nexus S was the same. This recommends switching my router to WEP (it's currently WPA-PSK), however I'm not sure I actually CAN change this in my router settings. Shouldn't it just work anyway, or is it a router problem? Should I just stop turning off the router? This feels like it shouldn't be a problem: why can't the phone simply paste the password into the box for this specific router name & ID, rather than me typing it?
Thanks for any thoughts!
[for searchability: remember remembering forgetting forgets wifi wi-fi wireless password pw login]
Cross-post from mid Nov which got no replies on the nexus 5 forum.
Never had this issue and WiFi password should be stored in phone so I'm not seeing how its a router issue. But at the same time how often are you rebooting your router? I mean once a year is a lot to reboot a router
Sent from my Nexus 7 using Tapatalk 2
demkantor said:
Never had this issue and WiFi password should be stored in phone so I'm not seeing how its a router issue. But at the same time how often are you rebooting your router? I mean once a year is a lot to reboot a router
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Seems odd that it would be a router issue but that's what those guys reckon.
I turn it off when I go to work or away for the weekend. Was quicker to put reboot in the title! In any case, it turns off & on.
Could you just circumvent all this by leaving the router on? Modern routers consume so little power that the cost should be minimum and the headaches from not working should be gone
Having said that I have never had a phone forget the password to my network when I turn my router off, when you go into settings on your phone is the WPA password still there? It should be, I keep my passwords stored in Google servers so every time I change ROMs or devices I never enter the WiFi passwords to any network I often visit.... In other words your phone should store the password and remember it when you are in range of your router, power cycling it should not effect the phones memory of this password
Sent from my Nexus 4 using XDA Premium 4 mobile app
demkantor said:
Could you just circumvent all this by leaving the router on? Modern routers consume so little power that the cost should be minimum and the headaches from not working should be gone
Having said that I have never had a phone forget the password to my network when I turn my router off, when you go into settings on your phone is the WPA password still there? It should be, I keep my passwords stored in Google servers so every time I change ROMs or devices I never enter the WiFi passwords to any network I often visit.... In other words your phone should store the password and remember it when you are in range of your router, power cycling it should not effect the phones memory of this password
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I could and will leave the router on more, but this still definitely happen occasionally. Let's be honest, it's not the end of the world, but it does feel like a core bug.
Not sure whereabouts in settings the password would be / be visible? All the other routers I've ever connected to are there, I think, so the password memory function is otherwise fine. Which lends weight to this router/phone issue.... however it feels like it still ends up being a phone bug, since all it takes is for the phone to paste a saved string correctly. Wish I could get other people to replicate this but IDK how they would!
Is there an obvious option to store them on the google servers?
Open settings/WiFi/ and you will see all stored hotspots, long press anyone to see if it has proper info
You may have some setting in your router that tells it to disallow devices to connect after reboot, you can go through router settings and see what's going on there, often
192.168.01 or 192.168.1.1 just see your owners manual for proper settings, or go to the OEM website of router for some tips
Sent from my Nexus 4 using XDA Premium 4 mobile app
demkantor said:
Open settings/WiFi/ and you will see all stored hotspots, long press anyone to see if it has proper info
You may have some setting in your router that tells it to disallow devices to connect after reboot, you can go through router settings and see what's going on there, often
192.168.01 or 192.168.1.1 just see your owners manual for proper settings, or go to the OEM website of router for some tips
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good knowledge man, thanks! Didn't know about long-press. Password says "(unchanged)" but if I hit "show password", nothing shows.
I'll check the router settings, that sounds like a promising avenue. Cheers!
Best of luck!
Sent from my Nexus 4 using XDA Premium 4 mobile app
well I never had issues like these well It doesn't look like router issues because mobile is the one who stores passes

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