Google Voice on T-Mobile HTC One - T-Mobile HTC One (M7)

Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?

ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."

Have you gone to the website, blown out your number there, then setup the phone again?

Du22ty said:
I don't know if it's related to your problem but every time I try and switch to Google voice I get the error
"Failed to retrieve and save current forwarding number settings. Do you want to switch to the new provider anyway?"
I hit yes and then I get the error
"Forwarding numbers change unsuccessful. Please contact your carrier if this problem persists."
Click to expand...
Click to collapse
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.

ebaychuck said:
Anybody else using Google Voice on the HTC One? No matter what options I choose, when I call people my new T-Mobile number shows up instead of the Google Voice one. It ignores the "Use Google Voice to make all calls" option.. Any Ideas?
Click to expand...
Click to collapse
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium

jlczl said:
When I call out my Google number shows up fine.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.

ebaychuck said:
Do you call out from the built-in dialer or from Google Voice. Mine shows when I call from Google Voice but not from the integrated dialer.
Click to expand...
Click to collapse
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium

jlczl said:
From the built in dialer.
Sent from my HTC One using xda premium
---------- Post added at 01:15 PM ---------- Previous post was at 01:12 PM ----------
Just a note that when I dial without an area code it doesn't show my Google number, it'll show my TMo number. It's been like that with previous phones too though.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Wow.. I think that was the issue. My old phone must have been adding my area code. I guess I'll have to add area codes to some contacts or find the option to do it for me.
Thanks for your help.

ebaychuck said:
Yes. There is that error too.. To get around that you can manually set up the Voicemail number by using *004*[phone number]#. I believe you have to turn WI-Fi off for it to work.
I think you can also call T-Mobile and give them your voicemail number to set up.
Click to expand...
Click to collapse
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".

dinamael said:
I also did this, and it works insofar as missed calls ARE now forwarded to Google Voice. However, my phone still uses "My carrier" as the Voicemail service in Settings and, unfortunately, I don't get any notifications from Google Voice for new VMs.
Not sure if there's any relation, but I can't even set up my T-Mobile Visual Voicemail. It just times out, and tech support said "known error, try back in a few days".
Click to expand...
Click to collapse
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.

ebaychuck said:
Mine says the same thing in the Voicemail settings but as far as I know it works fully. I have gotten voicemail notifications from the Google Voice app.
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Click to collapse
I'm having the same issue in call settings. I cannot switch from "my carrier" to "google voice" without an error. Google voicemail works properly but I don't get a real notification. I have it setup now so ill just get a text message.
EDIT: got it! I just uninstalled and started all back over again.

This has been going on for awhile now... I have the same issue on my S3. The MMI code doesn't even work, it errors out. T-Mobile has manually set it and it still doesn't work. The only time that Google Voice picks up instead of my T-Mobile voicemail is if they call my Google number AND I don't send it to voicemail but let it ring out (otherwise it goes to T-Mobile voicemail). Frustrating as hell.

I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.

Stargazer418 said:
I was able to fix it by setting all the numbers in the Call Forwarding settings to my Google Voice number. It still says "My carrier" in the call settings, but missed calls forward to my GV voicemail and I get a notification.
Click to expand...
Click to collapse
Thank you for that, I never thought to try that. It worked great!

Have you tried going on GV, disabling past phones, and activating the new one? There is an option where you will enter a code (do it without wifi calling on) which is like **044*GOOGLEVOICENUMBER#
It will send a code to fix the forwarding. Did that and had no issues, it's under the settings option if you log on to GV..

ive been having the same trouble

Pre-paid T-Mobile customers can't use GV for voicemail because there is no call forwarding.

[QUOcancelTE=Benjimang;40823987]ive been having the same trouble[/QUOTE]
This is what worked for me. This informing following info was found in a Tmobile forum. The 1st step likely isn't necessary but was done during my stumbling to a solution.
1. **004*1(Google voice number) #
Again that part may not be necessary.
2. **61*1( Google voice number) #
This command forward calls if no reply
3. **62*1( Google voice number) #
This command forwards calls if not reachable
4. **67*1(Google voice number) #
This command forwards calls when busy.
Note: to check status of forwarding use the following commands .
*#61#
*#62#
*#67#
To cancel forwarding use the following commands .
##61#
##62#
##67#
The following command changes forwarding delay.
Also,it is untested by me so I'm not certain if the forwarding number should be changed to the Google voice number or left as is try at your own risk.
**61*18056377249**seconds#
(For example, 5, 10, 15, etc.)

I found on the T-mobile forums that the way to fix this is manually set the call forwarding settings to your google voice number. That has worked for me and so for no issues. Pretty sure dialing the ** numbers is what the Call forwarding menu does in the background.

Seems to me like google voice doesn't work with wifi calling.
It's weird, seems like when I'm on wifi and someone calls me, it goes into a loop.
It'll ring on my phone, caller will get call forwarded but it seems to forward back to my phone so it rings back again.
Has anyone gotten google voice working with wifi calling?

Related

google voice and google talk

I'm coming from the sensation.. and so far, the Amaze has been great. The speeds are great and the build quality is second to none..
The only issues that are actually bugging me enough to mention have to do with two google apps. First, w/ google voice.. has anyone been able to successfully configure it to work as the default voice mail service? I can't seem to get it to switch over from the default phone voice mail service... any ideas?
Also, with google talk, I can't get the video chats to work. When I connect with a contact, it does the ringing thing and then goes to a black screen and people say they cannot see me. Again, any help?
Thanks in advance.
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
I am having the same problem. Seems to work for a while and then goes back to tmobiles VM. I recently manually forwarded the calls so I'll do some testing hopefully it will stick. I called tmobile andbthey said it was forwarded to my gv voicemail but calls were still sometimes going to tmobiles
Spovik said:
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
Click to expand...
Click to collapse
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
darkpaniel said:
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
Click to expand...
Click to collapse
Me too. But my settings were maintained from my previous device.
Perhaps try going to a different device, go back to carrier settings, go back to Amaze then try changing your settings and see if that works. I've been meaning to give it a try but haven't had the time.
Binary100100 said:
But my settings were maintained from my previous device.
Click to expand...
Click to collapse
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
darkpaniel said:
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
Click to expand...
Click to collapse
I had it all set up with my last Android device.
I upgraded to Amaze.
I couldn't use the voicemail provider because I had errors but my voicemail was still setup with GV.
Basically the only thing that the 'switch voice mail provider' does is change the call forwarding on your device. The error you're getting, I got as well, but my call forwarding settings were set up before I switched to my amaze. You have a few options.
The first is to go into your Google voice account on the web, and go into settings and then click Voice settings. you'll see your devices and next to them there's a link to activate. It will give you the codes to dial manually based on your carrier to set up call forwarding.
And as a last resort, if you have T-Mobile you can always call customer care and they can change your conditional call forwarding settings so that when the call meets a condition (no answer, out of area, busy) that it will forward to VM. I'd assume other carriers have similar abilities, but none that I can speak with any experience.
Thanks for all the help, everyone. I think I got it figured out.
Now how about the Google talk video chat issues.. anyone else having issues with it?
Google Talk video chat not working for me either. Pretty annoying after paying a lot of money for this phone.
I had to sign out of Google voice on my old device first. Then setup Google voice on the amaze, and this got rid of the error for me.
Sent from my HTC_Amaze_4G using xda premium
same issue
Signing out of voice on my old device won't work becase it was stolen. Are there any other work arounds?
Same here gchat is not working for me. Its sucks
Google video chat is like face time for tmobile it won't allow you to see anything unless your over WiFi
Sent from my HTC_Amaze_4G

[Q] How to Set Up Google Voice Voicemail on Note - Errors out

Has anyone gotten Google Voice working on their AT&T Note? It errors out when I try to switch to it via the app or through settings -> call -> Voicemail service.
Mine works just fine without setting it up at all. I get visual voicemail and everything.
Reinstall and run the setup by launching the app
Sent from my MB860 using Tapatalk
I got the same error over and over, finally got it working by manually putting in my google voice number into the call forwarding settings, worked right away
Sent from my SAMSUNG-SGH-I717 using XDA App
I am having same issue. Reinstall didn't help. Anyone got solution?
Sent from my SAMSUNG-SGH-I717 using xda premium
Same issue here.
I'm having the same issue.
---------- Post added at 03:26 PM ---------- Previous post was at 03:24 PM ----------
Actually i take that back, i tried again and it worked for some reason.
I had this problem in order for me to fix it i went to google voice from my computer, deleted my phone from the list in google voice and then set my phone up again from my computer. after that it all worked fine.
Similar problem - just Error with no more information and an OK/Cancel button
Re-install didn't work.
I ended up using the code from GV to "activate" the phone and that set all the forwarding numbers. It appears to be working, but doesn't say that Google Voice is the provider.
Still would be nice if MMS would work with AT&T/GV, especially since the messages just get dropped.
I had the same issue. Make sure it says ATT in carrier when you log into google voice (the website). If it doesn't, try to redetect it. Mine still showed Sprint for 48 hours before it detected I was actually on ATT.
Also entered the codes as mentioned on this site:
http://kalsey.com/2010/10/using_goog...cemail_on_att/
The important part to save you a click through:
"Second, open up your phone’s dialer and dial the following, replacing 1234567890 with your new Google Voice phone number…
*61*1234567890# (then hit send)
*62*1234567890# (then hit send)
*67*1234567890# (then hit send)
You should see a message appear on your phone after each time you press send. This will set up your AT&T account to take all calls when the phone is busy, when you decline a call, or when your phone is turned off or out of range and forward the call to your Google Voice number."
After doing the above I was able to change Carrier in settings to Google Voice without any problem.
Alternatively, you should be able to dial *004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) and press call and it will automatically set everything up as well.
inconceivable said:
Alternatively, you should be able to dial *004*xxx-xxx-xxxx# (where xxx-xxx-xxxx is your Google Voice phone number) and press call and it will automatically set everything up as well.
Click to expand...
Click to collapse
This is what I did and it worked perfectly.
Sent from my Samsung Galaxy Note.
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
caderoux said:
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
Mine says that Im using "My Carrier" but I'm actually using GVoice. No problems at all.
Sent from my Samsung Galaxy Note.
caderoux said:
Using either the single code or the individual codes, the forwarding numbers are all fine, but I still cannot change the provider to Google Voice. I don't know that that hurts anything.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
caderoux, you should be fine. As long as the forwarding numbers are there it should automatically go straight to your G Voice inbox. You can always call yourself to double check...
Just had to go into Settings->Call->Call Forwarding and set the "Forward when unanswered" to my Google Voice number. For whatever reason, "When busy" and "when unreachable" were set properly, but the "when unanswered" wasn't being set by the setup process. However, voice worked fine once that was manually set.
I was also having problems manually setting it up, so i called the *004*xxx-xxx-xxxx# code with my google voice number and its working perfectly now.
Setting up through Gvoice did not work.
Dialing the code on my phone gives me a "call cannot be completed" message.
I had to go into Settings->Call->Call Forwarding and manually set all three forwarding numbers.
Edit: I just realized I was missing the # on the end of my gvoice number. The code worked when I put it in correctly.

Google Voice issues

Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
KingofKingsB said:
Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
Click to expand...
Click to collapse
Same here. I couldn't get it to work as well.
I had the same problem, but uninstalling Google voice and installing it again let it go through.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I didnt know if I got a bad phone with a bad flast or how many other people are having problems. It seems that the preorders were a bad batch for the most part. Some arrived DOA, battery covers broke, bricked on arrival. Glad to know I'm not the only one with this issue.ANYONE having problems with quadrand FC'ing all the time?
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Yup. Had to do the same thing. Worked like a charm though.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Thanks that worked.
Still doesn't work for me. Tried uninstalling and re-installing GV and also using the deactivate/activate link on the GV website and I'm still getting the error. This is frustrating.
Just go in and manually change it yourself in the phone settings, under the forwarding options. There are 4 options, leave the first one disabled (forward all calls). For the other 3, change them all to your Google voice number (for ex., 1-xxx-xxx-xxxx) and you will be good.
Anybody has any idea why auto-configuration in GV does not work?
hamdori said:
Anybody has any idea why auto-configuration in GV does not work?
Click to expand...
Click to collapse
I'm almost positive it is AT&T wanting you to use their (nonexistant) Visual Voicemail app. My Skyrocket did the same exact thing. International GSII on ICS even worked fine.
I had the same issue. Make sure it says ATT in carrier when you log into google voice. If it doesn't redetect it. Mine still showed Sprint for 48 hours before it detected I was actually on ATT.
Also entered the codes as mentioned on this site:
http://kalsey.com/2010/10/using_google_voice_as_your_voicemail_on_att/
The important part to save you a click through:
"Second, open up your phone’s dialer and dial the following, replacing 1234567890 with your new Google Voice phone number…
*61*1234567890# (then hit send)
*62*1234567890# (then hit send)
*67*1234567890# (then hit send)
You should see a message appear on your phone after each time you press send. This will set up your AT&T account to take all calls when the phone is busy, when you decline a call, or when your phone is turned off or out of range and forward the call to your Google Voice number."
After doing the above I was able to change Carrier in settings to Google Voice without any problem.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
You guys are simply amazing. Had this problem which I suspect is because of the SIM change. I had no problems switching from my Captivate to Atrix.

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
Click to expand...
Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

[Q] Use Google Voice as Voicemail (AT&T)

For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
gadget1999 said:
For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
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Try reinstalling the GV app, and redo the setup voicemail part..
Bobvark said:
Try reinstalling the GV app, and redo the setup voicemail part..
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Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
gadget1999 said:
Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
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go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
Bobvark said:
go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
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Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
gadget1999 said:
Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
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I think it forwards it at a phone level. So must be something with the settings. Perhaps time to backup and reformat?
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
gadget1999 said:
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
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I have straight talk using AT&T service, and it works fine....

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