Using "Root_with_Restore_by_Bin4ry_v30" from
M532 rooting post: "http://forum.xda-developers.com/showthread.php?t=1801883"
Root with Restore provider: "http://forum.xda-developers.com/showthread.php?t=1886460"
Ive done following the steps by running RunMe.bat but no joy
Now my device is semi-bricked as it stucks in the lock-screen, slide-to-unlock leads to screen-lock
I couldn't get into recovery mode by doing:
1. Hold Reset key and power up, release reset key
2. Hold Power and vol+
3. Hold Power and vol-
Seeking advices for (un)rooting or at least normalize the situation
Thanks
I have the same issue, did you ever figure out what's wrong?
awdrifter said:
I have the same issue, did you ever figure out what's wrong?
Click to expand...
Click to collapse
Are you still having this problem? I did the same to mine - You get into the recovery by doing the following:
Switch device on FIRST.
When the little Android logo shows, hold POWER + VOLUME UP for about 2 seconds, and then LET GO. You need to let go before the device switches itself back off again.
Once in recovery, do a Wipe User Data/Factory Reset. It looks like it freezes on Formatting /data but just leave it a while and it will move on. This fixed this problem for me (and when I booted up, device was rooted...!)
Having done the upgrade to 4.1 though, this same method no longer roots the device but also doesn't semi-brick it. Just reboots it a few times with no changes
Related
Hey XDA! my friend is currently locked out of my LG MyTouch. The phone came out a little over a week ago so there's no forum dedicated to it yet, so I'm posting here.
She used a pattern lock and can't remember the Pattern nor her Gmail account or her password. With the past two Android phones I had, I would just Boot into recovery (Vol. Down & Power button), but this phone won't load into one. I also tried Vol. Up and Power. Nothing. I then tried both, but it went into the "S/W Upgrade" screen. Is there anyway to bypass this without having to send it back?
Thanks a lot for time guys! Hope you can help.
Hey daft
im locked out too, and cant find a way to do a factory reset :S did you solve your problem?if so..how!!
did a quick search for you. didnt render any answers. try existing methods for entering recovery mode.
1.volume down+power
2.volume up +power
volume up+down+power
the phone deff has to have a recovery system. once u get in there use the volume down button to highlight factory reset then push power
then highlight wipe data/cache and hit power. when finished reboot system now
hope this helps
---------- Post added at 06:59 PM ---------- Previous post was at 06:58 PM ----------
also if you are familiar with adb you can navigate to adb then type adb reboot recovery
hello
Vabeach, thanks i've already tried all of those:S
volume up and power
volume down and power
both of them dont do a thing :S
and when i try the volume up + down + power....the phone goes into S/W upgrading... could it be that i need to do the upgrade and then itll let me do the factory reset? :s
Try this. Hold volume down and power. Keep holding until the lg logo comes up. Once that goes away release both buttons
sent from my Nexus S
vabeachfc3s said:
Try this. Hold volume down and power. Keep holding until the lg logo comes up. Once that goes away release both buttons
sent from my Nexus S
Click to expand...
Click to collapse
hello everybody i have the EXACT same probler, and this ^^^ is not the solution... i tried many variations and would not work please contact me if solution is found thank you
Get adb on your comp. Navigate to adb. Type in adb devices. U will see your device with serial number. Then type adb reboot recovery. Problem solved.
sent from my Nexus S
finally
finally the t-mobile page decided to tell us how....
i tried the link but it wont let me post..so ill paste it
A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone's internal memory. It does not erase data stored on the SIM card or memory card (if available).
Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
Note: Timing is critical in pressing/releasing keys.
To perform a master reset using hardware keys, follow these steps:
Back up all necessary data. See: Preparing for a master reset on Android.
Turn off the phone.
Press and hold the Volume Down and Power keys.
Wait 3 seconds and press the Back and Menu keys.
Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.
Release the Power/Lock key after you see the LG logo.
Release the remaining keys after the LG logo flashes (blinks once).
The Android Unpacking screen appears.
The phone will restart and complete the factory reset.
Note: If you unintentionally press the Volume Down, Volume Up and Power keys simultaneously, the phone will display a circle icon with two arrows and 'S/W Upgrade, Please wait while upgrading...' message. You will need to pull the battery and restart.
it worked on the first try!
happy holidays
Glad u found the answer
sent from my Nexus S
hey man thanks for this, have been searching for the answer for a while.. my phone didnt want to even power on.. now i am able to use it.. will turn it off and see if i can get it to turn on easily
Alex789 said:
finally the t-mobile page decided to tell us how....
i tried the link but it wont let me post..so ill paste it
A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone's internal memory. It does not erase data stored on the SIM card or memory card (if available).
Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
Note: Timing is critical in pressing/releasing keys.
To perform a master reset using hardware keys, follow these steps:
Back up all necessary data. See: Preparing for a master reset on Android.
Turn off the phone.
Press and hold the Volume Down and Power keys.
Wait 3 seconds and press the Back and Menu keys.
Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.
Release the Power/Lock key after you see the LG logo.
Release the remaining keys after the LG logo flashes (blinks once).
The Android Unpacking screen appears.
The phone will restart and complete the factory reset.
Note: If you unintentionally press the Volume Down, Volume Up and Power keys simultaneously, the phone will display a circle icon with two arrows and 'S/W Upgrade, Please wait while upgrading...' message. You will need to pull the battery and restart.
it worked on the first try!
happy holidays
Click to expand...
Click to collapse
this isnt working for me....it just goes straight to S/W upgrade with no lg logo....help
Hey guys,
Iv got a stock US tablet Z, SGP311 on 10.4.1.b.0.109
Iv tried holding power and volume + while booting to get into stock recovery, iv tried tapping Vol+ a few times while booting, iv tried holdin Vol+ for 3 seconds and then hitting power......i cant get this damn thing into recovery!
Can someone help??
Snazarian said:
Hey guys,
Iv got a stock US tablet Z, SGP311 on 10.4.1.b.0.109
Iv tried holding power and volume + while booting to get into stock recovery, iv tried tapping Vol+ a few times while booting, iv tried holdin Vol+ for 3 seconds and then hitting power......i cant get this damn thing into recovery!
Can someone help??
Click to expand...
Click to collapse
There is no Recovery Mode in the XTZ's stock firmware. Here is how to access the available functions of the stock firmware.
1. Power On
Press and hold the POWER button until notification light flashes once, then release POWER button.
2. Power Off
Press and hold the POWER button until menu appears, then select "Power off" and "OK".
3. Restart
Restart device to turn off all running applications and to free up memory.
3.1. Simultaneously press and hold the VOLUME UP and POWER buttons for 10 seconds.
3.2. After the notification light flashes three times, release the buttons.
3.3. The device will power off automatically.
3.4. After the device is powered off, power on the device.
4. Reset
Reset device to its original settings to free up memory.
Don't forget to back up any important data saved on the device!
4.1. Go to Settings > Backup & reset > Factory data reset > Reset tablet.
5. Enable Safe Mode
5.1. Power off the device.
5.2. Press and hold the POWER button until the notification light flashes once.
5.3. Wait until the Xperia™ logotype disappears.
5.4. Press and hold the VOLUME DOWN button.
5.5. The device will restart in Safe Mode.
5.6. To exit Safe Mode, restart the device.
6. Flash Mode
6.1. Power off the device.
6.2. Connect a USB cable to the device.
6.3. Press and hold the VOLUME DOWN button.
6.4. Connect the USB cable to a computer.
6.5. Wait until the notification light flashes red-green once, then release VOLUME DOWN button.
6.6. To exit Flash Mode, disconnect the USB cable.
7. Fastboot Mode.
7.1. Power off the device.
7.2. Connect a USB cable to the device.
7.3. Press and hold the VOLUME UP button.
7.4. Connect the USB cable to a computer.
7.5. Wait until the notification light flashes red then solid blue, then release VOLUME UP button.
7.6. To exit Fastboot Mode, disconnect the USB cable.
8. Service Menu
8.1. Start the Contacts app.
8.2. Go into Settings.
8.3. Touch the blank area at middle bottom of screen for at least five seconds then stop touching screen.
8.4. "Enter service mode" button will be displayed.
8.5. Press the "Enter service mode" button.
8.6. Enter *#*#7378423#*#* (*#*#SERVICE#*#*).
8.7. Service menu will be displayed.
8.Notes.1. Enter *#*#4636#*#* (*#*#INFO#*#*) to display testing information.
8.Notes.2. Enter *#*#73556673#*#* (*#*#SELLMORE#*#*) to toggle Demo Mode activation on/off. WARNING! Activating Demo Mode will delete all personal content (photos, etc.) and settings.
How do you flash CM then ?
Cat McGowan said:
There is no Recovery Mode in the XTZ's stock firmware.
Click to expand...
Click to collapse
Thanks for telling ! I had been looking for this information for a long time.
Apparently, my service info says "bootloader unlock allowed: yes", I wonder if it means that I actually unlocked it or that the device would accept me to do it.
I moreover wonder how one can manage to install CM or root its device without using Recovery Mode. I saw on your signature you rooted your device. May I ask how you did that ?
ducasse.isidore said:
Thanks for telling ! I had been looking for this information for a long time.
Apparently, my service info says "bootloader unlock allowed: yes", I wonder if it means that I actually unlocked it or that the device would accept me to do it.
I moreover wonder how one can manage to install CM or root its device without using Recovery Mode. I saw on your signature you rooted your device. May I ask how you did that ?
Click to expand...
Click to collapse
It means your bootloader CAN BE unlocked.
To install a ROM, such as CM, you first unlock your bootloader, then move the ROM zip to your device. After that, you flash the included kernel from the zip with fastboot. Then, you boot into the included recovery from the kernel and flash the whole ROM.
Sent from my LT26i using Tapatalk
Felimenta97 said:
It means your bootloader CAN BE unlocked.
To install a ROM, such as CM, you first unlock your bootloader, then move the ROM zip to your device. After that, you flash the included kernel from the zip with fastboot. Then, you boot into the included recovery from the kernel and flash the whole ROM.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
I finally found a solution to my problem : I unlocked the device using flashtool-0.9.11's gui procedure, instead of flashtool's fastboot. It succeeded and I can successfully flash anything I want on the device.
I found your rational approach to my problem useful. It helped me isolate a solution. Thanks !
Hi there
I know this is an old thread. But my problem is same. I got this devide called sony experia tablet z lte ntt docomo x variant
My problem is that it got a lock screen and i have forgot the password. So i want to reset it.
But the problem is how do i do that, there isnt a recovery on this thing.
I was playing around with the buttons and i dont know how ,or which combination i pressed the tab booted to a factory reset screen but i wanst sure to reset that time so i exited from that and tablets lock screen appeared.
And now i cant figure out that how to do this again. Please help me
......
Hi there
I know this is an old thread. But my problem is same. I got this devide called sony experia tablet z lte ntt docomo x variant
My problem is that it got a lock screen and i have forgot the password. So i want to reset it.
But the problem is how do i do that, there isnt a recovery on this thing.
I was playing around with the buttons and i dont know how ,or which combination i pressed the tab booted to a factory reset screen but i wanst sure to reset that time so i exited from that and tablets lock screen appeared.
And now i cant figure out that how to do this again. Please help me
......
Press and hold the Power and Volume Down keys for 10 seconds.
The device will reset and restart.
Good day!
I'm newbie here. I have a problem with my MSI Enjoy 7 tablet. It has been locked with too many patterns attempt and it asked me for my gmail account. After searching the web, the only solution I have is to flash my tablet. But I don't have any idea about that. How can I backup my ROM, Download the compatible firmware for my tablet and perform flash? Can anyone help me? Thank you!
Genue26 said:
Good day!
I'm newbie here. I have a problem with my MSI Enjoy 7 tablet. It has been locked with too many patterns attempt and it asked me for my gmail account. After searching the web, the only solution I have is to flash my tablet. But I don't have any idea about that. How can I backup my ROM, Download the compatible firmware for my tablet and perform flash? Can anyone help me? Thank you!
Click to expand...
Click to collapse
OK, I'm kinda new to these forums as well, although I do have a certain amount of experience with Android. The simplest way to unlock your device would be to factory reset it (this will erase all the data on your device though). Because you can't unlock the tablet to get to the Settings menu and do this the usual way, you'll need to do it from recovery. From a quick bit of Googling, this is how you get into recovery mode and factory reset from there on your device (note that I don't own an MSI Enjoy 7 so I can't verify this, but it's pretty standard stuff):
1. Make sure your device is completely switched off
2. Press power and volume down at the same time until an Android logo appears
3. Now release the two buttons before holding the power button and pressing the volume button ONCE (don't hold it) and a menu should appear
4. Release the power button and use the volume buttons to scroll to an option which goes something like this: "wipe data/factory reset"
5. Press power to choose this option and again use the volume buttons and power button to confirm (if it asks you).
6. Your device will be reset and unlocked! :good:
jackos2500 said:
OK, I'm kinda new to these forums as well, although I do have a certain amount of experience with Android. The simplest way to unlock your device would be to factory reset it (this will erase all the data on your device though). Because you can't unlock the tablet to get to the Settings menu and do this the usual way, you'll need to do it from recovery. From a quick bit of Googling, this is how you get into recovery mode and factory reset from there on your device (note that I don't own an MSI Enjoy 7 so I can't verify this, but it's pretty standard stuff):
1. Make sure your device is completely switched off
2. Press power and volume down at the same time until an Android logo appears
3. Now release the two buttons before holding the power button and pressing the volume button ONCE (don't hold it) and a menu should appear
4. Release the power button and use the volume buttons to scroll to an option which goes something like this: "wipe data/factory reset"
5. Press power to choose this option and again use the volume buttons and power button to confirm (if it asks you).
6. Your device will be reset and unlocked! :good:
Click to expand...
Click to collapse
Hi jackos2500! Thanks for the information about factory reset. But unfortunately my tablet has already no factory mode that's why I'm asking the other way (Backing up ROM, How to find compatible firmware and Android flash method). Much better if you can assist me on that!
Genue26 said:
Hi jackos2500! Thanks for the information about factory reset. But unfortunately my tablet has already no factory mode that's why I'm asking the other way (Backing up ROM, How to find compatible firmware and Android flash method). Much better if you can assist me on that!
Click to expand...
Click to collapse
Are you sure that there is no factory reset option in the stock recovery? There should be or else you wouldn't be able to factory reset it at all (even if you could unlock the device). Just to clarify, you don't need to be able to unlock the tablet to factory reset (at least that's the way it's been on every Android device I've ever used)
jackos2500 said:
Are you sure that there is no factory reset option in the stock recovery? There should be or else you wouldn't be able to factory reset it at all (even if you could unlock the device). Just to clarify, you don't need to be able to unlock the tablet to factory reset (at least that's the way it's been on every Android device I've ever used)
Click to expand...
Click to collapse
Alright man! Problem solved! After second attempt of web searching, I got the solution. You're right! I thought I lost my Factory Option because my tablet only display an Exclamation point inside a triangular shape with an android logo beside and no factory options to access. The web says that means the factory mode was already deleted and cannot be accessed anymore. But fortunately I got the true answer. I need to press again a combination of buttons in order to access the Factory Mode.
This is what I did:
a) Completely shut down the tablet first.
b) Press power button and volume up simultaneously and hold them for a while; then remove power button after 5 secs.
c) Wait for the green Android icon with a triangle and an exclamation mark to appear before removing the volume up.
d) Press the Power button and Volume up simultaneously for the Factory mode to appear. Remove both.
e) Here you are, the set up screen will appear, and you may proceed to do your selection.
Genue26 said:
Alright man! Problem solved! After second attempt of web searching, I got the solution. You're right! I thought I lost my Factory Option because my tablet only display an Exclamation point inside a triangular shape with an android logo beside and no factory options to access. The web says that means the factory mode was already deleted and cannot be accessed anymore. But fortunately I got the true answer. I need to press again a combination of buttons in order to access the Factory Mode.
This is what I did:
a) Completely shut down the tablet first.
b) Press power button and volume up simultaneously and hold them for a while; then remove power button after 5 secs.
c) Wait for the green Android icon with a triangle and an exclamation mark to appear before removing the volume up.
d) Press the Power button and Volume up simultaneously for the Factory mode to appear. Remove both.
e) Here you are, the set up screen will appear, and you may proceed to do your selection.
Click to expand...
Click to collapse
Nice, glad you got it sorted.
Hey everyone (Again),
So i managed to unlock the bootloader and everything went smoothly but I flashed my recovery i can't get into it now it comes up with an error message everytime i try to get into recovery it says ' Your software cannot be checked for corruption' any way to get rid of this or do i have to re- lock the bootloader just to fix it and get recovery working.
Thanks again.
Anyone?
ZuneYT said:
Hey everyone (Again),
So i managed to unlock the bootloader and everything went smoothly but I flashed my recovery i can't get into it now it comes up with an error message everytime i try to get into recovery it says ' Your software cannot be checked for corruption' any way to get rid of this or do i have to re- lock the bootloader just to fix it and get recovery working.
Thanks again.
Click to expand...
Click to collapse
That's not an error message, that's the message you'll see every bit if you unlock the bootloader. Do NOT relock your bootloader after installing custom recovery. Also to get into recovery (provided you installed it correctly and it wasn't erased after it booted info Android) is to turn your phone off (or pull battery) and then hold volume down & power button, one you see the LG logo let go of the power button only (still hold volume down) for about 1 second and then press the power button again and hope (never let go of volume down). It will ask you if you want to reset your phone, select yes two times and you will enter TWRP. If it actually resets your phone, TWRP isn't installed. Usually after installing TWRP you need to pull battery then use above method to boot into recovery, mount system partition and use TWRP file manner to delete come named "recovery from boot.p". You can also go ahead and install SuperSU or magisk (use magisk if you need to be able to pass safety net). Hopefully this helps you, also next time please include what model phone you have and what steps exactly you did as it's easier for others to attempt to help you.
Mines a H850 running nougat as well but thats the only thing it wont boot to recovery because when i hold down the volume down button and the power button the lg logo shows up but then after 4 seconds that google message will pop up and that gets in the way of doing the method to get onto recovery thats my problem
ZuneYT said:
Mines a H850 running nougat as well but thats the only thing it wont boot to recovery because when i hold down the volume down button and the power button the lg logo shows up but then after 4 seconds that google message will pop up and that gets in the way of doing the method to get onto recovery thats my problem
Click to expand...
Click to collapse
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
jeffsga88 said:
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
Click to expand...
Click to collapse
Thanks for that! I got it working cheers
I'm actually having a similar issue too.
To clarify, I'm using a LG G5 (h830 variant) that is running resurrection remix.
I remember getting into recovery just to flash the updated modem and bootloader zips so I can fix the issue with powering off the device.
Now I noticed after doing that, I cannot get into recovery either with rebooting or with the button combo.
Thankfully I am rooted with magisk and this is probably the first time that I encountered this issue.
I don't want to further risk anything (because my phone is set up and don't want to lose any data) but would flashing twrp through the official app work just fine?
jeffsga88 said:
That's not an error message, that's the message you'll see every bit if you unlock the bootloader. Do NOT relock your bootloader after installing custom recovery. Also to get into recovery (provided you installed it correctly and it wasn't erased after it booted info Android) is to turn your phone off (or pull battery) and then hold volume down & power button, one you see the LG logo let go of the power button only (still hold volume down) for about 1 second and then press the power button again and hope (never let go of volume down). It will ask you if you want to reset your phone, select yes two times and you will enter TWRP. If it actually resets your phone, TWRP isn't installed. Usually after installing TWRP you need to pull battery then use above method to boot into recovery, mount system partition and use TWRP file manner to delete come named "recovery from boot.p". You can also go ahead and install SuperSU or magisk (use magisk if you need to be able to pass safety net). Hopefully this helps you, also next time please include what model phone you have and what steps exactly you did as it's easier for others to attempt to help you.
Click to expand...
Click to collapse
YOU SAVE MY LIFE!!!
i ran fastboot oem lock with custom firmware and the phone did not boot anymore and also does not enter in recovery mode
after 3 days installing many types of firmwares with this simple reset metod the phone boot again! :good::good::good::good:
jeffsga88 said:
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
Click to expand...
Click to collapse
I know this is old,Just wanted to say thank it worked for me...
Been a while since I used LG and never with official bootloader unlock so I was thrown off by resetting to recovery as at first i never had the lg screen just the bootloader warning start
For those T-Mo G5 (H830) with unlocked bootloader, you will not see any LG logo. Once you see the lcd backlight comes on, immediately release the power button and press it again, all the while holding down the vol down button.
When you see the bootloader unlocked phone is unsafe msg by LG on the screen, it will already be too late and past the stage where you can boot to recovery. Simply power down and redo in that case.
(Needed to do the above as the latest Magisk 20.0 broke root and adb on H830, thus there was no way to get into recovery other than using the physical buttons. The Magisk Canary version of 20.1 works though.)
HELP! Blue Wave 8 33GT tablet stuck in recovery mode with "No command" message
I got my Blue Wave 8 33GT (not HD+) tablet completely bricked. First of all, I know this is not really a popular device and some of you might not have a single knowledge about this one, but I hope in any way you might help me get this device working again. Thank you in advance!
Some info about this device:
Bluewave's website: Wave 8
Android OS version: 4.4 KitKat
Device processor: Rockchip-based (RK31)
What just happened? It suddenly reboots while I'm playing and gone into recovery mode with an Android and a "No command." message. Now it won't boot the system anymore whenever I reboot, it always going into this recovery mode.
It has no volume buttons, just a reset, a hard back button and power button. Holding down the power and back button goes into the recovery mode directly. Through normal boot, it flashes the Bluewave logo twice then goes into the recovery. While the reset button immediately turn the device off. There's nothing else I can think of that I can do in this case.
My laptop can recognize it as an ADB Device in recovery mode and I think I may be able to flash it via Rockchip BatchTool, but the instructions I've read states that the device should be up and with a USB debugging enabled which I am not currently able to do in recovery mode. Device is rooted and working totally fine until this happened.
Anyone got into this kind of problem and able to go through it? Please, any help is greatly appreciated.
P.S
Just let me know if there are any additional info I could give you.
What about hard reset.
May be this link help: https://drfone.wondershare.com/reset-android/hard-reset-android-without-volume-buttons.html
AutomaticSearches said:
What about hard reset.
May be this link help: https://drfone.wondershare.com/reset-android/hard-reset-android-without-volume-buttons.html
Click to expand...
Click to collapse
Hey! Thanks for your reply and time.
I tried every combination of either of the two keys but there is no such recovery menu showing up, and I am pretty sure that this device doesn't have a built-in recovery for factory reset.
If only I could go to its download mode stuff to be able to flash the firmware...
Humble Potato II said:
Hey! Thanks for your reply and time.
I tried every combination of either of the two keys but there is no such recovery menu showing up, and I am pretty sure that this device doesn't have a built-in recovery for factory reset.
If only I could go to its download mode stuff to be able to flash the firmware...
Click to expand...
Click to collapse
May be this site help: http://bluewave-global.com/wave_8.php#frame4
"Long press the power button to restart the device. If restarting fails, hard reset the tablet by poking the Reset hole using a pin. " it is from FAQ
maybe this could help.
1. Press the power button to get the option menu for
Power off
Reboot
Silence phone option.
2. on that menu you have to hold down that power off option on your touch screen while also holding down the home push button on the side of your tablet.
3. This brings up a screen to reboot into safe mode..(these are the 3 steps the company does not tell you that is why no one gets it to work.
4. HIt yes for safe mode and then hold down your power and home buttons on side of tablet till the dopo Logo appears.
5. Release both buttons and hit the power button one time and then hold only the home button down till a menu option appears.
6. Use the home button to move down to factory reset and press the power button to select. Once it says complete then use the power button to select reboot.
Problem solved. Hope this will help everyone out.
The only way is to remove the battery, attached again the battery then power it on their is no hard reset on blue wave the go to settings factory reset