[Q] my s3 freezes and I cant backup my stuff - Galaxy S III Q&A, Help & Troubleshooting

Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards

Does the phone still freeze while in download mode? If not then adb can be used to backup the phone storage, or use Mike Skip's tool to automate this.
Try reading the freeze thread, if you leave the phone long enough - once it is frozen, it may start to respond again.

you can't backup a swiched off phone :/

Backup problem
aan515 said:
Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards
Click to expand...
Click to collapse
What would you like to backup? I can give you some possibilities:
1. Phone numbers can be backed up through a Google Account.
2. Pictures you can copy/paste to your computer after connecting your phone by a USB cable. So the Media.
3. SMS: you can download from the Google Store the free SMS Backup and Restore App.
4. Applications: The downloaded ones from the Store - through your Google Account. The others: download from the Store the free Super Backup App.
---------- Post added at 08:16 PM ---------- Previous post was at 08:10 PM ----------
aan515 said:
Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards
Click to expand...
Click to collapse
Besides the backup methods - there is a possibility to flash a stock rom without format and wipes, through Odin. It is supposed to keep your data and applications.

boomboomer said:
Does the phone still freeze while in download mode? If not then adb can be used to backup the phone storage, or use Mike Skip's tool to automate this.
Try reading the freeze thread, if you leave the phone long enough - once it is frozen, it may start to respond again.
Click to expand...
Click to collapse
I have not tried download mode before
Does this affect official ROM installed on the device?
Blackwolf10 said:
you can't backup a swiched off phone :/
Click to expand...
Click to collapse
Good to know.
Thanks bro
tommy1945 said:
What would you like to backup? I can give you some possibilities:
1. Phone numbers can be backed up through a Google Account.
2. Pictures you can copy/paste to your computer after connecting your phone by a USB cable. So the Media.
3. SMS: you can download from the Google Store the free SMS Backup and Restore App.
4. Applications: The downloaded ones from the Store - through your Google Account. The others: download from the Store the free Super Backup App.
---------- Post added at 08:16 PM ---------- Previous post was at 08:10 PM ----------
Besides the backup methods - there is a possibility to flash a stock rom without format and wipes, through Odin. It is supposed to keep your data and applications.
Click to expand...
Click to collapse
1- I have already enabled backing up through Google Account but when I formatted my mobile last time I could not restore them back
2,3,4- When the mobile freezes it stops responding and I can not do any of those
and using a custom or even another official ROM is not preferred

aan515 said:
I have not tried download mode before
Does this affect official ROM installed on the device?
Only if you actually flash or install something .
You require a service centre .
Backup try Carbon from the market ...
jje
Click to expand...
Click to collapse

JJEgan said:
aan515 said:
I have not tried download mode before
Does this affect official ROM installed on the device?
Only if you actually flash or install something .
You require a service centre .
Backup try Carbon from the market ...
jje
Click to expand...
Click to collapse
and if I entered the download mode, would my device appear as a media device ?
I mean would I be able to do the my backup in download mode then cancel it as if nothing happened ?
I can not install anything on the device If I could I would have done my backup
Click to expand...
Click to collapse

no :/ download mode is only for flashing via odin

pull the files via adb while in recovery

problem solved
Glebun said:
pull the files via adb while in recovery
Click to expand...
Click to collapse
Thank you all guys. The problem has been solved
After I got out from the download mode the device did not freeze (till now)
I could backup the important stuff. I also freed some memory and till now I dont have to reset the device as long as it is working properly
Thanks again for your help and your efforts

Related

Kies - unable to restore data from backup

Hello,
I would like to restore my data using backup in Kies but I can not finish it by pressing next button (see picture). I have latest firmware of phone and Kies. Any help will be appreciated.
Thanks,
Michal
http://imageshack.us/photo/my-images/714/kiesandphoneversion.jpg/
http://imageshack.us/photo/my-images/828/unabletorestoredata.jpg/
Kies problem probably
because I was trying to recover data from P7510 tablet and have the same problem here, now I have phone without any contact
probably the best solution is to call samsung customer services and let them help you out...thats what i would do firstly my friend...
samsung help?
ok i will try it and let you know
hudra78 said:
samsung help?
ok i will try it and let you know
Click to expand...
Click to collapse
hey yes if you can contact them and explain whats wrong surely someone will help you out..i mean your phone is under warranty anyway
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
hudra78 said:
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
Click to expand...
Click to collapse
well that was pretty pathetic from them...ehh have you gone into the search tool bar on top of the forum to see if there are more threads regarding kies?
sure, i have searched xda and also web using uncle google
could you pls (or someone else) try to backup your e.g. contacts and then restore (only if you are able to continue (not necessary to click next button)
edit:
i tried to install kies_win_v1.5.3.10103_102 but this was too old version not supported my phone, so i tried Kies 2.0.0.11014_49 and in this version I was able to restore my contacts (unfortunatelly not calendar, sms, mail setting etc). I will have to wait for fully functional version of Kies to restore all my data.
The last version of Kies (Kies_2.0.3.11082_152_2) has bug
I have the same problem. I noticed it after first flashing my phone with the android 2.3.5 firmware (which wiped the phone), then going back to a previous firmware. As far as I know the phone version is correct now. I could update to the latest official firmware through Kies, but after that I can't restore any personal data and settings from the backup I made in Kies before starting to flash the phone.
I thought it might be from the flashings it didn't work. But maybe it is just a badly written software (Kies). I really hope a new version comes soon.
/Michael
I finally found version 2.0.2.11071 here: http://www.soft82.com/get/download/windows/samsung-kies/
After uninstalling the newest version of Kies and installing this one instead I now at least got the option to restore everything, including personal data and settings.
I am restoring right now, so I can't yet confirm that it actually works. But I'm getting some hope back.
Well, it worked... sort of.
Contacts weren't an issue for me since I only have Google contacts, but I wanted call logs and messages back, which I got. I think contacts would work as well.
But the process was a bit strange. I selected to restore everything. When the restoring process was running a green check mark was placed over each item that was finished (as expected). When the last item was finished I got a red cross over each item instead and a message telling me I have have aborted the restore process.
Anyway, the call logs and messages was all there. So I'm pretty pleased anyway.
/Michael

my new S3 screen keep light up !!

Hi all . . .
My new S3 ( bought from 2 weeks ), Noticed today when it is in standby mode screen light up for 10 sec. then go off.
This happen nearly every 3/4 min !!
any help ?? or idea ??
I'm @ Stock firmware 4.0.4 - XXALF2
** I searched the forum for relate issue and found only re S2.
Thx in advance for help . . .
any help ??
batman372 said:
any help ??
Click to expand...
Click to collapse
Do u use a 3rd party touchscreen app or try turn of WiFi, data and GPS to see if any apps is connecting to internet so the phone won't go into deepsleep.if this helps then turn off sync, this might do the trick.
just go back to default factory settings:
Backup every single thing you need backing up and then type this into the keypad:
*2767*3855#
WARNING: THIS WILL WIPE YOUR DEVICE 1 TIME IT WONT ASK FOR CONFIRMATION. IT WILL JUST WIPE AND GO BACK TO FACTORY SETTINGS
zodiaxe66 said:
Do u use a 3rd party touchscreen app or try turn of WiFi, data and GPS to see if any apps is connecting to internet so the phone won't go into deepsleep.if this helps then turn off sync, this might do the trick.
Click to expand...
Click to collapse
Thx mate - wifi/data/gps r off.
What 3rd party touchscreen app. ??
10076757 said:
just go back to default factory settings:
Backup every single thing you need backing up and then type this into the keypad:
*2767*3855#
WARNING: THIS WILL WIPE YOUR DEVICE 1 TIME IT WONT ASK FOR CONFIRMATION. IT WILL JUST WIPE AND GO BACK TO FACTORY SETTINGS
Click to expand...
Click to collapse
thx mate, i will do if failed to know the reason ...
but when restoring my data/setting will this issue back again ??
10076757 said:
just go back to default factory settings:
Backup every single thing you need backing up and then type this into the keypad:
*2767*3855#
WARNING: THIS WILL WIPE YOUR DEVICE 1 TIME IT WONT ASK FOR CONFIRMATION. IT WILL JUST WIPE AND GO BACK TO FACTORY SETTINGS
Click to expand...
Click to collapse
And then u won't find out what causes the problem in the first place.
Uninstall the laterst apps one by one until the problem disappear.it's a wakelock issue means an app in keeping your phone from going into deepsleep.
Original Facebook app is one of those apps and also a known battery drainer.
---------- Post added at 09:44 PM ---------- Previous post was at 09:42 PM ----------
batman372 said:
thx mate, i will do if failed to know the reason ...
but when restoring my data/setting will this issue back again ??
Click to expand...
Click to collapse
Haha.sorry I mean lockscreen.dam autocorrect

[Q] Sony Ericsson Live with Walkman(wt19i) restarting problem

my LWW turned off when a application download. After when power on restarting repeatedly. It not happen when without sim card. PLEASE HELP ME!!!
rajitha455 said:
my LWW turned off when a application download. After when power on restarting repeatedly. It not happen when without sim card. PLEASE HELP ME!!!
Click to expand...
Click to collapse
Did you download the application from playstore or any other site (could be a virus)?
A factory reset should solve the problem. But if you have root, backup your data first :good:
mihahn said:
Did you download the application from playstore or any other site (could be a virus)?
A factory reset should solve the problem. But if you have root, backup your data first :good:
Click to expand...
Click to collapse
i did it. but problem keeping. it only happen when SIM card entered. specially in 3G coverage. now i use my phone for only gaming and music (without SIM).
rajitha455 said:
i did it. but problem keeping. it only happen when SIM card entered. specially in 3G coverage. now i use my phone for only gaming and music (without SIM).
Click to expand...
Click to collapse
If your bootloader is locked and you still have your warranty, send it to sony and they should fix it for you
mihahn said:
If your bootloader is locked and you still have your warranty, send it to sony and they should fix it for you
Click to expand...
Click to collapse
how much time sony warrant??
1 Year
rajitha455 said:
how much time sony warrant??
Click to expand...
Click to collapse
Depends on the country I guess. I think I had 2 years (not sure). But you could just write an email to the sony support with your IMEI and the date when you bought your phone. They should be able to tell you if you're still under warranty
rajitha455 said:
my LWW turned off when a application download. After when power on restarting repeatedly. It not happen when without sim card. PLEASE HELP ME!!!
Click to expand...
Click to collapse
Flash it...dont restore ny data from ur backup
Sent from my wt19i using xda premium
Rebooting issue is resolved for me
Hi,
Actually after updating my phone (SE Live with Walkman) to ICS, once I switch my Bluetooth on, my phone gets restarted again and again.
I was searching for the solutions everywhere in the world..))
But finally I realize that i'm having a small delay in next restart of my phone.
So, in that time I quickly went to Settings and turned my Bluetooth Off. Now it's working fine.
And I decided not to use my Bluetooth anymore... (till the time I reach Sony Ericsson mobile service center)
Hope you also may have a chance to resolve the issue. (Temporarily at least)
vmatheshwaran said:
Hi,
Actually after updating my phone (SE Live with Walkman) to ICS, once I switch my Bluetooth on, my phone gets restarted again and again.
I was searching for the solutions everywhere in the world..))
But finally I realize that i'm having a small delay in next restart of my phone.
So, in that time I quickly went to Settings and turned my Bluetooth Off. Now it's working fine.
And I decided not to use my Bluetooth anymore... (till the time I reach Sony Ericsson mobile service center)
Hope you also may have a chance to resolve the issue. (Temporarily at least)
Click to expand...
Click to collapse
Hey , Your Xperia phone without Bluetooth is very Bad !
Try to flash your stock .ftf ROM again after full wiping , every thing should work fine :angel:
Facing the same problem PLEASE HELP..!!!!
vmatheshwaran said:
Hi,
Actually after updating my phone (SE Live with Walkman) to ICS, once I switch my Bluetooth on, my phone gets restarted again and again.
I was searching for the solutions everywhere in the world..))
But finally I realize that i'm having a small delay in next restart of my phone.
So, in that time I quickly went to Settings and turned my Bluetooth Off. Now it's working fine.
And I decided not to use my Bluetooth anymore... (till the time I reach Sony Ericsson mobile service center)
Hope you also may have a chance to resolve the issue. (Temporarily at least)
Click to expand...
Click to collapse
But Brother How to go till the settings option ...????
My cell is getting restart again and again in no time... please suggest me some solution by which my contacts and other data wont get lost...
---------- Post added at 06:32 PM ---------- Previous post was at 06:23 PM ----------
How to go till the settings option ...????
My cell is getting restart again and again in no time...
please suggest me some solution by which my contacts and other data wont get lost...
I tried pressing my power button n volume rocker lower butten pressing tog. fr 20seconds but even that is not working...
P.S and Help
rajitha455 said:
my LWW turned off when a application download. After when power on restarting repeatedly. It not happen when without sim card. PLEASE HELP ME!!!
Click to expand...
Click to collapse
try starting without sd card
Kme001 said:
But Brother How to go till the settings option ...????
My cell is getting restart again and again in no time... please suggest me some solution by which my contacts and other data wont get lost...
---------- Post added at 06:32 PM ---------- Previous post was at 06:23 PM ----------
How to go till the settings option ...????
My cell is getting restart again and again in no time...
please suggest me some solution by which my contacts and other data wont get lost...
I tried pressing my power button n volume rocker lower butten pressing tog. fr 20seconds but even that is not working...
P.S and Help
Click to expand...
Click to collapse
This happened to me Once, had to Flash the Stock ICS once again to get my phone working.... :crying:
try flashing Stock Ics rom again , it'll work , but you'll lose all ur contacts and Data .......
Tell me how to root..
Xperia~Man said:
Hey , Your Xperia phone without Bluetooth is very Bad !
Try to flash your stock .ftf ROM again after full wiping , every thing should work fine :angel:
Click to expand...
Click to collapse
I have mistakenly switched on Bluetooth again. So, the problem starts.
This time I can't even see my HomeScreen to off the bluetooth..
When I'm trying to root my Phone using the below list of process.. I'm facing issue since my USB Debugging is Off
forum.xda-developers.com/showthread.php?t=1695514
Please help me how to Root my Mobile..
vmatheshwaran said:
I have mistakenly switched on Bluetooth again. So, the problem starts.
This time I can't even see my HomeScreen to off the bluetooth..
When I'm trying to root my Phone using the below list of process.. I'm facing issue since my USB Debugging is Off
forum.xda-developers.com/showthread.php?t=1695514
Please help me how to Root my Mobile..
Click to expand...
Click to collapse
can u find the IMEI number??
Yes I Found..
rajitha455 said:
can u find the IMEI number??
Click to expand...
Click to collapse
Yes I found, what should I do with that...?
regards,
Matheshwaran V
vmatheshwaran said:
Yes I found, what should I do with that...?
regards,
Matheshwaran V
Click to expand...
Click to collapse
unlock your bootloader at http://unlockbootloader.sonymobile.com/
flash extended stock kernel http://forum.xda-developers.com/showthread.php?t=1694027 via fastboot(for ics only)
you get a rooted device with custom rom
else if you want to have locked bootloader follow this effective guide by mihahn http://forum.xda-developers.com/showthread.php?t=1842366
vmatheshwaran said:
Yes I found, what should I do with that...?
regards,
Matheshwaran V
Click to expand...
Click to collapse
flash a kernel that suite to ur selected ROM (gb, ics or jb)
I prefer Mesa Hybrid kernel for CyanogenMod based roms http://forum.xda-developers.com/showthread.php?t=1715679
u can flash any kernel using flashtool http://forum.xda-developers.com/showthread.php?t=1879982
after flash a kernel, then flash a ROM
HERE is a list roms, kernels and other stuffs: http://forum.xda-developers.com/showthread.php?t=2148684
My Phone is Sony Ericsson Live With Walkman
I Have Also Restart Problem
But Don't How To Go Recovery Mode On Phone
Please Help Me
vmatheshwaran said:
I have mistakenly switched on Bluetooth again. So, the problem starts.
This time I can't even see my HomeScreen to off the bluetooth..
When I'm trying to root my Phone using the below list of process.. I'm facing issue since my USB Debugging is Off
forum.xda-developers.com/showthread.php?t=1695514
Please help me how to Root my Mobile..
Click to expand...
Click to collapse
Remove both sd card and sim. And then try to switch off Bluetooth by dropping notification panel and selecting setting option there. You see the screen doesn't show anything so we have to imagine the setting option and touch the Bluetooth toggle switch. It's all imaginary.. I've done this 4-5 times. But you've to be patient enough.
If still you're unable to understand the process kindly reply with your email. I'll make a video and share it with you all.

Sony Xperia P doesn't start

Hello!
Yesterday I have rooted my xperia p using a bat file, I don't remember the name. Today I installed chainfire 3d. I pressed the install driers button and phone restarted but it didn't boot, it was stuck on SONY screen. I tried to restore by using sony update service (not pc companion), it downloaded the files and it started the instalation, for 3 seconds, then it said that the usb cable was unplugged. Now it keeps restarting to SONY screen. Please help if you know what to do.
Sorry for my 'awsome' English
R7R12 said:
Hello!
Yesterday I have rooted my xperia p using a bat file, I don't remember the name. Today I installed chainfire 3d. I pressed the install driers button and phone restarted but it didn't boot, it was stuck on SONY screen. I tried to restore by using sony update service (not pc companion), it downloaded the files and it started the instalation, for 3 seconds, then it said that the usb cable was unplugged. Now it keeps restarting to SONY screen. Please help if you know what to do.
Sorry for my 'awsome' English
Click to expand...
Click to collapse
Turn it off, press volume up + power untill you feel 3 vibrations, try to flash again.
ChikeD said:
Turn it off, press volume up + power untill you feel 3 vibrations, try to flash again.
Click to expand...
Click to collapse
Thanks man. It worked.
Do you know any way to recover my files? I don't care about the photos so much because the phone's pretty new so I didn't took a lot of photos, but i realy need the apps and settings. I was about to backup today but.. I didn't had the chance. so.. the apps
Thanks for the fast reply
EDIT: The data is ok, I found it. Even the photos, but the apps are gone, and i don't remember all the names
R7R12 said:
Thanks man. It worked.
Do you know any way to recover my files? I don't care about the photos so much because the phone's pretty new so I didn't took a lot of photos, but i realy need the apps and settings. I was about to backup today but.. I didn't had the chance. so.. the apps
Thanks for the fast reply
EDIT: The data is ok, I found it. Even the photos, but the apps are gone, and i don't remember all the names
Click to expand...
Click to collapse
Apps you have downloaded from Google PlayStore are still on "my apps" -> "all", you can re-install them.
Keep your phone in sync with google account and backup system data, and contacs every once in a while
ChikeD said:
Apps you have downloaded from Google PlayStore are still on "my apps" -> "all", you can re-install them.
Keep your phone in sync with google account and backup system data, and contacs every once in a while
Click to expand...
Click to collapse
Thanks! I rooted the phone again and i will backup the f### from this phone

[Q]How to Recover SMS After Flashing

Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
you should have nandroid back up before flashing anything
Vaibhav Chauhan said:
you should have nandroid back up before flashing anything
Click to expand...
Click to collapse
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
No backup no recovery. Look for cwm recovery for lb bootloader for ur phone. By the next bootloop make a nandroid backup from ur damage system, flash the new rom and make a custom restore of the data only.
Gesendet von meinem Xperia SP
Yoerisde said:
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
Click to expand...
Click to collapse
it can only occur if you have sync with google account
and auto backup have done
Vaibhav Chauhan said:
it can only occur if you have sync with google account
and auto backup have done
Click to expand...
Click to collapse
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Yoerisde said:
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Click to expand...
Click to collapse
you can try if it backed up
it will restore
Vaibhav Chauhan said:
you can try if it backed up
it will restore
Click to expand...
Click to collapse
Automatically ?
Yoerisde said:
Automatically ?
Click to expand...
Click to collapse
there is also automatic restore option in backup and restore option
Google doesn't back up text messages automatically. There are apps that can back them up on a schedule to a cloud backup or on your storage of the phone. Might be something to look into. But yea, the other text messages are gone, sorry. The other stuff came back like your contacts and apps because that kind of stuff is backed up through Google's servers.
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Vaibhav Chauhan said:
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Click to expand...
Click to collapse
Backing up SMS messages? That's not a Google option.
es0tericcha0s said:
Backing up SMS messages? That's not a Google option.
Click to expand...
Click to collapse
sorry it only backup settings
but there is also trick available to backup sms on google account
http://www.howtogeek.com/112852/how-to-backup-your-text-messages-to-your-gmail-account/
but its not automatic
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
I'm unsure when I say this, but I'm pretty sure that SMS data is wiped when you clear the cache before flashing a new ROM.
I don't really understand why it would matter so much as long as you have everything else. Are they personal messages?

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