[Q] Weird battery and screen issues - Galaxy S II Q&A, Help & Troubleshooting

Hey guys and gals
this is my first post here. although a lot here is about rooted devices with custom ROMs, I hope you can help me out - you sure have a lot of expertise here compared to many other forums.
For the past two days I've been running into some of the weirdest problems with my Galaxy S2. Before i go into detail, here is the summary:
1. Screen time-out doesn't work while device is not plugged to a charger or computer
2. Notification shows 100% charge for a very long time (hours after heavy usage)
3. Not sure if charging actually works
4. Booting up seems to fail when not connected to a charger
it started yesterday when I noticed the phone light up and say it was charging. The problem is it wasn't - it was in my pocket.
Then I noticed that the screen didn't time out. I changed the setting, nothing - it remained on. I could push the power to make the screen turn off and on again but it wouldn't time out itself.
The charging info went away... at some point. I left it to charge over night and in the morning it indeed showed 100% in the notification bar. The problem is it remained 100% for A LONG time. In the settings menu under the battery it says it has been running on batter for 0 secs and showed 100% charge. For hours... There were no info about any apps or function using the battery. that part was clear.
Then i discovered that the screen time out problem goes away while connecting the charger or via USB to a PC. Then it times out. As soon as i unplug the charger it never times out....
I'm actually not sure if the charging works. Indeed it shows charging but sometimes it magically reaches 100% rather quickly.
Because I suspected a battery fault I used another battery. let it drain completely and then tried to recharge. Can't - when booting it shows a battery icon with question mark and then goes to show that the battery is 100% charged. Then the question mark and then 100% again. Seems to be in some sort of loop.
I've done the factory reset, I had a new firmware installed via Odin just in case. The problem still remains.
Booting the device seems to be an issue and only work with charger or USB cable attached. Ot it will be in that "what battery" and "100% charge" cycle...
I've searched high and low today but couldn't find anyone with the same problem.
Have any of you an idea? Really down't want to get a new phone! Seems to be a very bad month going on because a few weeks ago I had really serious issues with my brand new hybrid camera which i have to buy ... again! sold it for parts for pocket money....
Any help would be really appreciated! thanks!

That's really strange....try getting out the battery,charge it to max va an external charger,or borrow a friend's Galaxy S2.Leave the phone withou battery for an hour.Then when you put it in,go to recovery,and "wipe battery stats"(Root it if it's not).See if that works.

GamingDj said:
That's really strange....try getting out the battery,charge it to max va an external charger,or borrow a friend's Galaxy S2.Leave the phone withou battery for an hour.Then when you put it in,go to recovery,and "wipe battery stats"(Root it if it's not).See if that works.
Click to expand...
Click to collapse
thanks for your thoughts. i will try to root it wipe battery stats. i've never rooted before so i hope i find the single best tutorial to do that
thanks again!

kuldark said:
thanks for your thoughts. i will try to root it wipe battery stats. i've never rooted before so i hope i find the single best tutorial to do that
thanks again!
Click to expand...
Click to collapse
How long have you had the phone? The usb flex cable has issues over time. A symptom of this is the charging when not connected to the charger.
If it is this issue the part is cheap (around 5$ I believe).

Related

Strange Issue: Vibrant battery status is *discharging* while plugged into usb.

Hey guys,
I'm having an interesting issue here, basically I've noticed my vibrant isn't charging the phone battery,
instead it says "discharging" when plugging it in. When i go to the 'about phone - status area'.
When I unplug the charger it says "not charging" and when I plug it in it says Discharging.
Has anyone seen this behavior on their phones? I'm not sure if there is something wrong with my phone
or if Samsung tries to regulate the battery reconditioning it?.
I would like to avoid having to return my phone if this is some sort of strange issue with the vibrant.
I have had the vibrant for over a week now, have not done any changes to it other then simply rooting it,
no flashing done otherwise. I just happened to notice this tonight before going to bed.
Also note that I do not have wifi turned on, and I wasn't running anything at the time either that should be
draining it more then a charger should put out. I have also tried charging it using the charger that came with
the vibrant and a second charger I bought.
I have only seen one post related to this on Google.
http://forum.androidcentral.com/t-mobile-vibrant/33383-battery-discharging-error.html
Update: I can tell you that my % has gone down, from 30% to now 20%, still discharging..
Also Screen Brightness is set to lowest, WiFi Off, and not running any applications in the background,
on original vibrant rom.
Video Or it Didn't Happen, Posted.
Here I took a video of it too if for some reason you can't see what i'm saying, or think i'm crazy.
Weird Camera is angle is cause the phone number just happens to be right under the battery status.
http://www.youtube.com/watch?v=Nk_JHdlMVbg
what charger are you using? and do you have another that you can test? Also if you're charging VIA usb port on your laptop have you installed the samsung drivers, if not install the samsung USB drivers, if you have then try a different USB port.
its doubtful its the phone, far more likely the USB port, charger or cable
I have charged it with 3 different chargers, and cables from different computers and usb ports, as well as in wall charger,
the samsung usb drivers are installed and i'm able to access adb.
My computer also has 3 powered usb hubs.
The battery kept draining, till the phone shut off and restarted on its own
after receiving a charge from the charger, so i'm wondering if maybe some
other people might be able to notice this behavior at all.
When it restarted on its own it said it had 60% battery from 0% right before charging,
so I am wondering if perhaps some people's phones are doing this in the middle of the night.
After restarting the phone charges normally starting at a really high %.
Could this be caused by software problems on the phone.
that is crazy... you certainly have ruled out a charger problem.
Was this just a one time thing and after the restart it's charging normally?
if it's still acting up you could try flashing the original rom via odin or to be safe take it back and exchange it.
People might not be realizing theres a discharging problem
Yeah has only happened once that I've caught so far, so thats why i'm trying to raise a little bit of awareness,
seeing that other post on androidcentral it seems like some people got to be having this problem.
Maybe they just don't realize it. Its not something you'd notice plugging the phone in before bed.
For now it seems fine after a restart, its possible that its a problem that occurs after the phone has been on for so many hours,
and perhaps a memory leak occurs of some sort. It could even be Samsung's poor attempt trying to recondition the battery somehow.
I have had some odd occurrences where I have grabbed my phone off the charger first thing in the morning and found it around 30%. Rebooted it and it charged normally. I think this has happened twice now. I didnt notice anything while I had it plugged in so I can't say if it said discharging or not.
Maybe what you could do is go to the phone settings, scroll to the about section and check out the battery status next time that happens.
On the larger scale of things, this could be a fairly common issue that noone
is taking a look at.
It could be related to why some people are having very poor battery life
and why the battery meter can be really inaccurate.
If your phone discharges itself completely, reboots thinking its at 60% battery life,
I can see that causing many problems that you just wouldn't see since people
just plug their phone in and go to bed.
Bump cause I'm having the same issues. Was a solution ever found for this?
I had this problem before but it happened to me with an after market battery, once I changed batterys the problem went away. so basically your battery is bad..
Yes! I have this problem all the time. A restart will fix it but often I will plug it into a wall charger or car charger and my Battery Indicator Pro will say "failure". Battery life is also horrible.
Sent from my SGH-T959 using XDA App
This is caused by running 2.2.1 roms I think. Only got it once and was on such a rom. A restart will fix it. Its possible you didn't flash good as I have never gotten it since. Its a rom issue though.
Sent from my GT-I9000 using XDA App
}{Alienz}{ said:
This is caused by running 2.2.1 roms I think. Only got it once and was on such a rom. A restart will fix it. Its possible you didn't flash good as I have never gotten it since. Its a rom issue though.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Op was running stock rom.
You need to delete your battery stats, but to do this you need to be rooted.Looks like your phone is not charging at all .... plug the charger in and take out the battery and see if it starts charging.... hope this helps ....
this is happening to me, right now. i've had it happen once before, i shut down, pulled the battery, replaced it and booted. it charged fine afterwards. but i don't want that as an answer.
mine is at 84 hours uptime, i don't remember what it was last time i had this issue. whats weird is i was just charging at work not 30 minutes before i got home and plugged it in to charge. worked fine half an hour ago. but not now.
i've got a stock vibrant on 2.2. wonder what's causing this.
This happened to me and i could only get it to charge by rebooting it. I eventually had to replace my phone because it also was doing soft reboots too but discharging also.
I think I found a solution. Is anyone still having this issue tho? If so ill post it.
elsolo00 said:
I think I found a solution. Is anyone still having this issue tho? If so ill post it.
Click to expand...
Click to collapse
I have this problem and have been for a while. Will you post the solution please?
Thanks in advance.
here too... but with a htc wildfire (aka buzz)
it discharges while in charge
very strange!
I tried almost everything, also replaced battery with another one original of course... nothing changes, also replaced AC charger... nothing!! my mobile become a fix line
unluckily I don't have a rooted phone so it's not possible for me to recalibrate trough SW
ive had a battery issue similar to this. my battery never discharged while plugged in, but after flashing a 2.2.1 rom(bi-winning) and then installing "battery left" and reconditioning my battery, the "battery left" app had a roughly 18% difference in battery charged then the system...as the syatem read the battery as being lower then the app showed i had. it would shut off with "low battery" when the app said i had about18% left. after flashing again and reconditioning my battery again the problem went away...could be some software setting somewhere!

[Q] Galaxy s 2 Battery/USB Problem?

So.. I have googled the crap out of this problem and seen loads of issues raised, but nothing solved.
I am coming from a Dell Streak and grabbed me a galaxy s 2 from craigslist a couple months back.
It has been running fine and I have tried a few roms/kernels and a few days ago I got the following error:
When charged to 100%, I get the notification to unplug, when I do, it sticks. No big deal but even when the phone battery has dropped to around 80% it stays.
It does not go into MTP mode or think it is plugged in via USB. Although, before this problem originated, the phone continuously vibrated between charging and not, when not plugged in.
I have calibrated the battery, tried a mixture of roms/kernels and I am now on unrooted stock. The problem still occurs and sometimes it does not recognise a USB connection, like today.
Probably worth mentioning that when turning on (and not plugged in) the phone does not turn right on, just boots into the battery screen and flashes between the battery charging and the overheating symbol.
Anyone got any ideas?
encima said:
So.. I have googled the crap out of this problem and seen loads of issues raised, but nothing solved.
I am coming from a Dell Streak and grabbed me a galaxy s 2 from craigslist a couple months back.
It has been running fine and I have tried a few roms/kernels and a few days ago I got the following error:
When charged to 100%, I get the notification to unplug, when I do, it sticks. No big deal but even when the phone battery has dropped to around 80% it stays.
It does not go into MTP mode or think it is plugged in via USB. Although, before this problem originated, the phone continuously vibrated between charging and not, when not plugged in.
I have calibrated the battery, tried a mixture of roms/kernels and I am now on unrooted stock. The problem still occurs and sometimes it does not recognise a USB connection, like today.
Probably worth mentioning that when turning on (and not plugged in) the phone does not turn right on, just boots into the battery screen and flashes between the battery charging and the overheating symbol.
Anyone got any ideas?
Click to expand...
Click to collapse
Turn off the phone and put it on charging. Once it beeps that its fully charged, quickly unplug the battery for 5-10 minutes. Should work and 'recalibrate' your battery
Sent from my GT-I9100 using XDA App
Thanks, giving a go now.
Do you need root to calibrate though? I am on stock firmware and not in front of a windows machine to use ODIN.
Vlad the Cat said:
Turn off the phone and put it on charging. Once it beeps that its fully charged, quickly unplug the battery for 5-10 minutes. Should work and 'recalibrate' your battery
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
OK, charged to 100% and got the full notification.
Left battery out for 10 mins and whacked it back in.
Turned on and it went to the overheating sign again.
Booted into the samsung recovery and I can boot into android from there.
Battery says it is as 88, cannot calibrate as I do not have root atm.
Any ideas?
encima said:
So.. I have googled the crap out of this problem and seen loads of issues raised, but nothing solved.
I am coming from a Dell Streak and grabbed me a galaxy s 2 from craigslist a couple months back.
It has been running fine and I have tried a few roms/kernels and a few days ago I got the following error:
When charged to 100%, I get the notification to unplug, when I do, it sticks. No big deal but even when the phone battery has dropped to around 80% it stays.
It does not go into MTP mode or think it is plugged in via USB. Although, before this problem originated, the phone continuously vibrated between charging and not, when not plugged in.
I have calibrated the battery, tried a mixture of roms/kernels and I am now on unrooted stock. The problem still occurs and sometimes it does not recognise a USB connection, like today.
Probably worth mentioning that when turning on (and not plugged in) the phone does not turn right on, just boots into the battery screen and flashes between the battery charging and the overheating symbol.
Anyone got any ideas?
Click to expand...
Click to collapse
i am actually having the exact same problem FYI im using exynos extreme rom 7.2 i think nt sure its getin worse before it used to detect usb mode somrtimes now it dosent!
encima said:
OK, charged to 100% and got the full notification.
Left battery out for 10 mins and whacked it back in.
Turned on and it went to the overheating sign again.
Booted into the samsung recovery and I can boot into android from there.
Battery says it is as 88, cannot calibrate as I do not have root atm.
Any ideas?
Click to expand...
Click to collapse
Get root and use the battery calibration tool from the market. The best idea so far. I suggest rooting with CF-Root, its fast and easy - its basically still your stock kernel but just with root.
If you really need the warranty or you'r scared of root you can install cf-root, calibrate the battery, then re-flash a stock kernel (unroot)
Sent from my GT-I9100 using XDA App
If i helped you, press thanks. Thanks.
Done and done.
Calibrated, even bought a new battery. Tried various other roms and appears to be an issue. Phone knows when USB is plugged in but does not seem to recognise the unplugging of the charger. And stays at 100% for a while before dropping down to like 80.
One thing to note is that this seemed to happen around the time of buying a dock for the samsung from Amazon, by Kidigi. I plugged the phone in to the dock without a USB cable connected to the dock and the dock LED lit up, making the phone think it was charging. Is this likely to have caused it/messed up the micro usb forever?
Thanks again guys!
well i think ive figured out what the problem was
Its due to overcharging or keeping the charger connected after battrey is full which has caused a hardware damage
im not sure if this is true but this is the closest explanation i can get the phone shows connected to charger even when diconnected only when i keep it connected for long time even after its battrey is full my usb connection has completely stopped working
---------- Post added at 01:56 PM ---------- Previous post was at 01:49 PM ----------
encima said:
Done and done.
Calibrated, even bought a new battery. Tried various other roms and appears to be an issue. Phone knows when USB is plugged in but does not seem to recognise the unplugging of the charger. And stays at 100% for a while before dropping down to like 80.
Thanks again guys!
Click to expand...
Click to collapse
well that the same problem with me when it shows connected to charger at 100% i restart it then the phone drops to ~80% battery although its 100% which makes the app battery monitor widget think i have a 1977mah battery while i have the standard 1650mah battery this must be the extra 20% which disappeared after the restart for me
I thought it may have been an overcharging problem, although no other phone I have owned has had this problem.
I let the battery charge all the way down (it stayed at 1% for about 3 hours) until it shut itself off. I left it on the side and it created a clicking noise, it was trying to turn the phone on as it knew the battery was in, even though it was depleted.
I plugged it in via USB to charge and it tried to turn on straight away. Shut it down and charged by plug until the 100% notification then turned on.
Still the same problem but one of my battery widgets warned that the battery was over voltage for a while before calming down.
If the phone cannot be off with the battery in, what could be causing that?
encima said:
If the phone cannot be off with the battery in, what could be causing that?
Click to expand...
Click to collapse
It has been known to be caused by a defective circuit board for the USB connector.
So, it needs a samsung return, I assume?
i have the same problem with overheating and usb plugged when there is nothing connected
i changed the usb port from the phone but it still having the problem!!!
i will try to put a new battery and see if it work and after post a reply

[Q] Battery stuck at 0%, need battery replacement?

Suddenly my phone won't charge. Do I need a new battery?
Here's the details ...
Samsung Galaxy S2 (i9100)
CyanogenMod 10.1 Nightly (10.1-20121229-NIGHTLY-i9100).
I've had it for almost 2 years.
If I leave it plugged in, everything works fine. I can boot it up and use it normally. The lockscreen display and status bar indicate that it's charging, but it stays at 0%. If I unplug the charger, it shuts down right away.
It also seems warmer than it should be while plugged in, but I'm not certain that's part of the problem.
The results are the same whether I use the charger or a USB cable connected to the computer.
There's an immediate reaction when I plug it in or unplug it, so I don't think there's anything wrong with the charger or the port.
I've tried removing and re-inserting the battery with no change. I've also rebooted it several times... it shuts down when I unplug it anyway.
It just happened today, and I haven't installed or updated any software in the last several days. I have auto-updates in the Play store turned off. So it's not a software issue. The ROM was the last thing I updated and that was on the 30th.
I think the battery is really empty because I can't power it on at all if it's not plugged in. So, it's not just that the battery level indicator is wrong.
Hopefully, all I need is to replace the battery, but I was hoping someone here could confirm that or suggest what else might be wrong.
Thank you.
Check contact pins see if they are bent away or have crap on them. If not it sounds like the battery is dead, but I assume you already knew this.
I had already checked all connections and didn't find any damage or other problems. I bought a new battery today and that seems to have solved the problem.
Thank you.
Ghodmode said:
I had already checked all connections and didn't find any damage or other problems. I bought a new battery today and that seems to have solved the problem.
Thank you.
Click to expand...
Click to collapse
I needed to write because this topic is on top on google results. I've lived the same today. A while ago i had a sudden battery decrease issue. There i was suggested to remove the battery and wait for a while. I tried this today. Removed the battery (simcard and memory card also... i just felt desperate). Waited for a while (i gues it was about half an hour). Plugged to charge. And my battery contiued charging from %61. I just showed wrong level.
This issue is happening to me too=/ but it happened to both my batteries in the space of two weeks
.
hi i have the same problem. i bought a new battery as mine was kaput. then a few days after that i needed a new charger port. now my phone wont turn on manually but when it is on charge it will randomly turn on for 10 seconds with 0% battery and then turn off. i tried doing the reboot with the power, home and vol up button but nothing happens. do i need another new battery?
I don't think it's the battery. I think it has something to do with these custom kernels and ROMs. I've been battling this problem for months with no results.
- I have a new battery, new cable, cleaned pins.
- Tried Lollipop, CM12 with kernel, one or two other kernels.
- Tried various KK ... CM11, Dominanx Kernel, some others too.
None work properly. I love all the updates but it's I just can't pin the problem down on my S2. I'd love to know what else I can do because I think I've exhausted all possibilities. Maybe JB is the only option? I dunno.
Help would be great on this.
metro_electro said:
I don't think it's the battery. I think it has something to do with these custom kernels and ROMs. I've been battling this problem for months with no results.
- I have a new battery, new cable, cleaned pins.
- Tried Lollipop, CM12 with kernel, one or two other kernels.
- Tried various KK ... CM11, Dominanx Kernel, some others too.
None work properly. I love all the updates but it's I just can't pin the problem down on my S2. I'd love to know what else I can do because I think I've exhausted all possibilities. Maybe JB is the only option? I dunno.
Help would be great on this.
Click to expand...
Click to collapse
Hi,
if you think the problem is custom ROMs then why don't you just go back to stock ROM and try?
regards
daniu said:
Hi,
if you think the problem is custom ROMs then why don't you just go back to stock ROM and try?
regards
Click to expand...
Click to collapse
I thought it might have been the pcb. I replaced that too but even that didn't completely revive the battery life. Went back and forth between JB and various customs mods to no avail. I ended up selling it for parts locally
Loved that S2 but it was time to walk away from it
deadmike07 said:
hi i have the same problem. i bought a new battery as mine was kaput. then a few days after that i needed a new charger port. now my phone wont turn on manually but when it is on charge it will randomly turn on for 10 seconds with 0% battery and then turn off. i tried doing the reboot with the power, home and vol up button but nothing happens. do i need another new battery?
Click to expand...
Click to collapse
I also had the same problem once. What I did was, went to recovery mode and charged for 1 hour and voila,it was charged till 21% only sadly. But by then,it has never rebooted like that!:angel:
hey ive also had a similar problem in which my j1 (Samsung Galaxy J1 (2016)) started to randomly shut down or restart around 2 months ago. Then, the battery would start jumping percentages like 100%, to 54%, then 33, back up to 84 in around 10 minutes. Then when I tried to charge it, it would stay at 0% and when Id unplug it, it would say 100% and shut down. Around late last month i ordered a replacement battery, it came in yesterday and worked fine up until a few hours ago. Now when i try to charge it it would stay at 0%.
Solution
1.Turn OFF Phone
2. Pull battery out
wait few sec
3. Connect charger
4. Put battery in
5. Turn Phone ON
Working for me. If not prob replace battery :fingers-crossed:

[Q] Bad battery?

Hey, guys!
I've had my I9100 for almost 3 months now. Everything was working fine till last week. I was charging my phone, left it overnight and when I woke up in the morning, unplugged it and it didn't turn on. Thought the phone bricked by itself but when I connected a home-made jig I have it turned on but when it booted the battery was 0%.
Did some research around here and connected it to a 1A charger and left it charging (phone off) for an hour and that fixed the problem. But Two days ago, every time I use my phone and the battery discharges till 60%, the screen flickers a tiny bit and the phone turns off. When I try to turn the phone on, it gets to the booting animation and then it turns off. Sometimes it would boot and the battery indicator would show a charge of 13% or even 1%. It turns on and stays on if I connect it to the charger and let it charge but when I unplug it, it would do the same when it gets the 60%.
The only way I've made it go under 60% charge is if I wipe the batt stats when is charged and when I re-charge it, goes back to the 60% issue. I've been thinking about buying a new battery but I'm not sure if is the phone or the battery and came here to ask.
Will try to borrow a battery from a friend today and see if the problem persists.
Any help will be much appreciated.
Edit: I'm running Jellybam 7.2.0
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
Sagar Khanapurkar said:
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
Daneru said:
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
Click to expand...
Click to collapse
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
oklono said:
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
Click to expand...
Click to collapse
Your battery is probably damaged too, since everything was fine for almost 3 weeks, as you mentioned. If it was a software issue, I guess it would have caused problems since you updated the phone. I'd recommend you to check if your battery is swollen: take the battery off, put it on a flat surface and try to spin it. If it spins a lot, then it is swollen and you need a replacement.
Hope this helps

Battery is Acting Really Strange

My phone is having issues charging even with three different cables. If I plug the phone in while it is off, it turns on and says it's charging. But it doesn't receive a charge. If the phone is on and I plug it in, it says it's charging on the lock screen, but the icon doesn't change to the charging symbol and it doesn't receive a charge. I have tried wiggle the cable a bit while it's plugged in, but that doesn't help. It doesn't seem like others are having this same issue either. Am I screwed? I also unlocked my phone. Does that mean I am double screw and Huawei won't help me?
5.1
5 Months old
Black
Hey all, here is a quick update. I spoke with a gentle from Huawei and was suppose to get a replacement sent out. However, I believe I was under volt charging the device and that's why I got those strange issues. It recharges every time from my car and my computer, but not from my wall. Kimtyson, Huawei said the exact same thing as you. Good call!
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
GadgetStrutter said:
With the phone running, go to Phone Manager and then go to Power Saving and then Consumption Level. Is Cell Standby draining your battery? It is on mine.
Click to expand...
Click to collapse
For me, it's only 2.94%. I have to say though, going from 4.3 to 5.1 was a huge difference in life battery. For the worse. I went from one charge every 3 to 4 days to once a day.
However, I believe the USB port might be broken. I don't know why though. I haven't been rough it or charged it at a angle that would put extra pressure on it.
It might be worth doing a factory reset and\or reinstalling. Could be a bad flash or something. Also, try returning to JB. Just make a TWRP backup or something so you can get back to where you are now. See if everything is working back in JB. If so, it's not the USB port.

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